We are looking for a highly organized, proactive Operations Coordinator who thrives in a fast-moving environment. You will serve as a connective tissue across the operations team and its cross-functional partners, keeping work moving, documented, and on track. This is a hands-on, execution-focused operations role where AI tools are part of the daily workflow. You will support a variety of operations projects, and your ability to adapt quickly is just as important as your core skills. Strong performance can lead to a full-time offer. Key Responsibilities Operations Support & Project Coordination -Manage ticket queue - intake and triage requests, assign timelines, track deliverables, and communicate status updates to stakeholders. -Maintain a rolling calendar of marketing communications, campaign milestones, and key deliverables. -QA and edit copy for marketing materials including sales collateral, email communications, landing pages, and internal announcements. -Perform quality assurance checks on outbound materials, ensuring accuracy, consistency, and adherence to brand standards. -Support blog development and copywriting QA. -Support marketing campaigns and departmental administrative tasks across email, social, advertising, and content channels. -Assist with coordinating internal and external events as needed. -Budget tracking and reporting for various projects. Data, Reporting & Technology -Manage and analyze CRM data using various tools to support reporting and decision-making. -Review performance dashboards and reports, providing insights into key metrics, ROI, and campaign effectiveness. -Work within project management/CRM software and tools (e.g., Asana, Jira, Hubspot, automation platforms). -Utilize advanced Excel functions (VLOOKUP, PivotTables, etc.) for data manipulation and reporting. Process & Documentation -Support process improvement opportunities within the operations department, including implementation of solutions to enhance efficiency and productivity. -Assist in developing and maintaining standard operating procedures (SOPs) for recurring activities. -Streamline workflows, build standardized procedures, and surface automation opportunities. -Support documentation, data entry, and coordination tasks required to keep operations running efficiently. Cross-Functional Collaboration -Partner with internal teams to ensure deliverables align with business needs. -Provide day-to-day administrative support to the operations team to keep timelines, materials, and deliverables on track. -Ensure compliance with industry regulations and company policies across all activities. -Perform other duties as assigned. Required Skills & Experience -1–3 years of experience in operations, project management, executive or team coordination, or a similar role. -Exceptional attention to detail — you catch what others miss and genuinely enjoy working through complexity. -Strong ability to manage multiple moving timelines simultaneously and adapt quickly as priorities shift. -Familiarity with CRM systems, automation platforms, and project management software. -Strong written and verbal communication skills, with the ability to draft polished copy and clear internal documentation. -Proficiency in Microsoft Excel, including advanced functions for data manipulation and analysis. -Ability to learn new software quickly and integrate new tools into daily workflows. -Application of AI tools such as Claude, ChatGPT, etc. to improve efficiency. -Professional demeanor, sound judgment, and the ability to maintain confidentiality. Nice to Have -Experience supporting marketing campaigns and initiatives. -Experience with marketing analytics or BI tools. -Experience creating automated workflows with Hubspot, Zapier or similar tools. -Experience with event coordination or on-the-ground activations. -Familiarity with performance marketing, affiliate programs, or partnership channels.

Practice Administrator (Healthcare / Mental Health) Long-Term Independent Contractor | Approximately 20 Hours per Week | Starting at $18/hour About Us Healing Hearts Counseling Service is a growing outpatient mental health practice committed to providing exceptional care while building operational systems that allow our organization to grow with excellence. We are looking for a long-term Practice Administrator who wants to become an integral part of our team—not simply complete tasks. If you enjoy improving systems, solving problems, supporting providers, and creating exceptional client experiences, we would love to meet you. About the Position This is not a general Virtual Assistant position. This is a Healthcare Practice Administrator role supporting the daily operations of an outpatient behavioral health practice. The successful candidate will help ensure clients receive excellent service, providers receive outstanding administrative support, and the practice operates efficiently. This position requires independent judgment, strong organization, excellent communication, and the ability to think beyond individual tasks. Responsibilities Your responsibilities will include: Client Services Answer phone calls Respond to text messages Manage shared email inbox Schedule new and existing clients Coordinate provider calendars Review intake paperwork Contact clients regarding missing paperwork Notify clients regarding declined payment methods Maintain waitlists Provide exceptional customer service Healthcare Administration Verify insurance eligibility and benefits Document insurance verification Assist with insurance claims follow-up Follow up on denied claims Maintain billing documentation Support revenue cycle processes Provider Support Assist with therapist credentialing Maintain CAQH profiles Track credentialing applications Maintain provider files Support therapist onboarding Practice Operations Maintain Google Drive organization Organize electronic files Maintain administrative records Assist with workflow improvements Prepare administrative reports Support operational projects Required Experience Applicants must possess ONE of the following: At least 2 years of experience in behavioral health administration, healthcare administration, medical office administration, insurance verification, credentialing, medical billing, executive administration, or practice operations; OR At least 3 years of progressively responsible administrative experience supporting a fast-paced professional office requiring organization, customer service, communication, and independent problem-solving. Preferred Experience Experience in any of the following is highly desirable: Behavioral Health Mental Health Medical Office Administration Healthcare Administration Practice Administration Healthcare Operations Insurance Verification Medical Billing Claims Follow-up Credentialing CAQH HIPAA Compliance Executive Administration Required Skills Exceptional written English Professional verbal communication Excellent customer service Critical thinking Strong organizational skills Time management Professional judgment Ability to work independently Ownership mentality Adaptability Confidentiality Attention to detail Technology Experience Experience with the following is preferred: Google Workspace Google Drive SimplePractice (or another EHR) Microsoft Office ChatGPT Cloud-based software Practice Management Software What We're Looking For We are looking for someone who naturally: Thinks critically Solves problems Takes ownership Learns quickly Accepts coaching Communicates proactively Protects confidential information Enjoys improving systems Represents our organization professionally This position is best suited for someone who enjoys helping build an organization rather than simply completing assigned tasks. Availability Approximately 20 hours per week Business hours are Monday through Friday, 8:00 AM–5:00 PM Central Time. Work schedule is flexible; however, availability must support timely communication during normal business hours. Long-term relationship preferred. Compensation Independent Contractor (1099) Starting at $18.00/hour, based on experience Opportunity for increased responsibilities as the practice continues to grow To Apply Please submit: Resume Cover Letter In your cover letter, answer the following: 1. What attracted you to this position? 2. What experiences have prepared you for this role? Applicants selected for interviews will complete a structured interview process that includes professional judgment and situational interview questions. Before You Apply We believe resumes tell us where you've worked. Our interview process helps us understand how you think, solve problems, communicate, exercise professional judgment, and serve others. If you enjoy supporting a mission-driven organization and are looking for a long-term opportunity where your work has a meaningful impact, we encourage you to apply.

I'm Nick Ortner, founder of The Tapping Solution, and I'm running a 20-peer-reviewed-paper publication initiative over 24 months on what is likely the largest real-world dataset in consumer digital mental health: 18+ million measured sessions with paired pre-and-post self-rated symptom intensity. The platform uses Emotional Freedom Techniques (tapping). I work daily with Claude Opus 4.7 to draft analyses, write manuscripts, and fact-check. I'm fast at the front end of a paper but the back end keeps stalling: manual qualitative coding, citation verification, manuscript polishing, journal-specific formatting, collaborator scouting and outreach, biostat handoffs. I'm looking for one person to be my fractional research operations lead. Not a writer alone, not a coordinator alone — the person who reads where each paper is, decides what specialists or collaborators to bring in, hires them, manages them, and pushes papers from 80% done to submitted. Reports to me. 15–25 hours/week. $80–140/hr. Remote, async-friendly. If you're a PhD-level researcher in clinical psychology, behavioral medicine, health services research, digital therapeutics, or related and you use Claude/Opus or ChatGPT daily, keep reading. What we have right now (so you can judge the work) The IBS paper is the most developed example and the one I want help finishing. Current state: Quantitative slice. Master export from the production database, 18+ million measured sessions across the platform. The clean IBS slice: 312,215 rows, 19 IBS- and gut-themed sessions. Primary analytic cohort (paired ratings, pre≥2): 117,310 sessions / Cohen's dz = 1.32, 94% improved, 74% with ≥2-pt reduction on a 0–10 scale. SHA-256 chain-of-custody preserved. 11 pre-specified analyses run, all outputs saved. Manuscript. A 6,800-word v2 draft following STROBE/RECORD reporting standards, targeting npj Digital Medicine. Methods, Results, Discussion drafted. Has been fact-checked once with a 20-issue audit applied. Reference list has 21 verified citations and needs to expand to 50–60. Tables and figures not yet generated. Qualitative corpus. 438 free-text feedback messages from users on IBS/gut sessions, with paired pre/post intensity ratings on the same encounters. A 20-theme codebook is already drafted with first-pass coding done. Needs an independent second coder for intercoder reliability. Journey data. Full cross-category use data for the 8,800-user "Tier 2" IBS cohort: 1.1 million sessions across all platform categories. Initial analysis done — 79% of IBS cohort users also use anxiety content; 50% use pain content; 35% use vagus-nerve-toning content. Seed of a companion "journey" paper. Pipeline outside IBS. ). A rumination paper at draft v7. A depression paper drafting in parallel. A pain relief paper biostat-validated. Sleep, reproductive health, a platform-wide flagship, anger, trauma, caregiver, and several condition-specific applications are next. The IBS paper is one of 20. The work pattern repeats. What you'd actually do (the workflow, specifically) This is not "write papers from scratch." This is "take what's already done and push it through the last 20%." An actual week: Monday. Read where each active paper is. Update the project status doc. Identify the binding constraint on each for IBS, the second-coder hire and the v3 editorial pass. For Pain, journal formatting and supplementary materials.. Pull anything I've added or changed. Tuesday. Run an Opus 4.7 session on the IBS paper. Open the v2 draft, the fact-check audit, and the qualitative corpus. Prompt Opus to draft the v3 enhancements (clinical-vignette opening, EFT-credibility paragraph, expanded discussion integration of qualitative themes). Review the output, decide what stays and what gets sharpened. Make manual edits where Opus over-reaches or misses the project voice. We have a paper-writing-philosophy doc; you'll internalize it. Wednesday. Collaborator scouting. The IBS paper needs a practicing GI clinician co-author. You search PubMed and conference attendee lists for GI clinicians with publications in digital therapeutics or behavioral GI, ideally at a major academic center with a friendly stance toward mind-body work. You build a target list of 8–12 candidates, draft a warm-introduction email each, and we send them. Same process for other papers as they need their condition-specific co-author. For the reproductive health paper, you're scouting a women's-health researcher. For the journey paper, possibly a digital therapeutics methodologist. This is real research-program work, and it's the highest-leverage thing you can do. Thursday. Post a fixed-price Upwork project for the qualitative second coder using the codebook brief I'll provide. Screen the applicants down to a shortlist, run 15-minute calls, hire one. Onboard them with the corpus, codebook, and deliverable spec. Manage them through to delivery. Friday. Citation verification on the v3 reference list using PubMed and journal records or hire that out to a Upwork specialist if the list is over 30 entries. Format the manuscript to npj Digital Medicine's actual submission template. Generate Table 1 and Figure 1 from the analytic outputs. Throughout: you're using Claude/Opus 4.7 as your primary work tool. The expectation is that you've been doing this in your own work already. The specific bottlenecks I need help with In order of how much time they currently consume me: Manuscript polishing from v2 to submission-ready. Each paper has a v2 draft that's substantively correct but needs editorial enhancement, reference list expansion, table/figure generation, and journal-specific formatting. Roughly 20–40 hours per paper, of which 10 benefit from my judgment and the rest is execution. Collaborator scouting and outreach. Each paper benefits from a condition-specific co-author (GI clinician for IBS, women's health researcher for reproductive health, etc.). Finding them, vetting fit, drafting warm-intro emails, managing the relationship through to authorship commitment — this is significant work and almost nobody is doing it well at industry pace. Coordinating academic co-authors who are already committed. Drafts shared, calls scheduled, action items tracked, version control maintained. The work itself is small; the volume of it is the problem. Citation verification and reference management. Every paper's reference list needs each entry verified against PubMed. We've been burned by AI-generated citations that turn out not to exist; verification is non-negotiable. Hiring and managing Upwork specialists. Second coders for qualitative work, statistical reviewers for sensitivity analyses, citation verifiers, occasional medical writers. You decide who to hire for each paper, post the listings, screen, onboard, manage delivery. Journal submission management. Each paper goes to a specific journal with specific submission templates, cover-letter conventions, suggested-reviewer lists, conflict-of-interest disclosures, data-availability statements. Biostatistician handoff package preparation. Each paper needs a validation package: dataset, analysis scripts, expected outputs, decision log, README, biostatistician instructions document. We have a template format; you'd populate it per paper. Different papers need different things at different times. The role is to know what each paper needs and execute on it. What you'd need to be good at Real research literacy. You've authored or co-authored peer-reviewed papers. You know what a Methods section looks like for an observational cohort study. You can read STROBE, RECORD, GRAMMS, and PRISMA reporting standards without explanation. You know what intercoder reliability is. You have an instinct for what reviewers care about. AI fluency as a daily work tool. You use Claude/Opus or ChatGPT for at least an hour a day in your existing work. You're past the "is this a fad" stage. When I tell you we work in Opus 4.7, you don't need me to explain prompting. You can hold a long Opus session and come away with sharper output than you started with. Project-management instinct. You think in deliverables, dependencies, and timelines. You can hold 5 papers in your head simultaneously, each at different stages, and know what's blocking what. You flag friction early. Network sense. You know how to find the right academic collaborator for a given paper. You can read a PubMed search and identify who's actually doing publishable work in a given space versus who's been quoted in a press release. You can write a warm-intro email that gets opened and replied to. Specialist-managing experience. You've hired and managed freelancers before. You can write a clear deliverable brief, screen applicants, evaluate work. On authorship. Most papers in this program I'm first or senior author. On a subset of work companion qualitative papers, methods pieces, occasional condition-specific applications where you've owned substantial intellectual contribution — first authorship for the right contributor is on the table. We'll be transparent about authorship per paper before work begins, and the conversation is open if you have a specific case you want to make. How to apply Send a proposal that includes: Two peer-reviewed papers you've authored or substantively contributed to. PubMed links. Tell me your specific role on each. A description of how you currently use AI tools in your research work. Be specific — what prompts you run, what you trust the model for, what you don't. One thing you've recently managed at the project level where you coordinated multiple specialists or collaborators. What was it, what was hard, what did you learn? Your rate and availability for the next 90 days. Skip the generic cover-letter language. The proposals that come back with sharp questions, specific examples, and a clear sense of the work get shortlisted within 48 hours. One final note on what this is This is real research. The papers go to journals that matter. The data is real. The findings will be used by regulators, by payers, and by clinicians who recommend digital interventions to patients. The work matters. If you want to test the water with one project before committing, tell me that in your proposal we can structure a smaller engagement to start. Either way, I look forward to reading what you send.

*Please read this full post before applying as it's not for everyone * I am not looking for a canned proposal. I won't respond to obviously AI responses * Potential dealbreakers below I am looking for a long-term Google Ads and social media ads specialist who understands small business budgets, local service businesses, hourly work, and clear reporting. I have been in the website and marketing industry for 20+ years. Over time, I have focused my work on WordPress websites, SEO, and marketing support for American small businesses. Most of my clients are local, service-based businesses, no e-commerce. My clients include general contractors, excavators, concrete companies, fence builders, deck builders, dog walkers, therapists, nonprofit consultants, tree farms, and other small business owners. I am looking for someone who can help manage simple paid ad campaigns for some of these clients. This may include Google, Facebook, Instagram, Reddit, and maybe even ChatGPT ads, or a mix depending on the client. Some campaigns may be ongoing. Others may be short-term campaigns for a specific service, event, season, promotion, or business need. I need someone who is comfortable with both. This would be a small team relationship. I want someone reliable, practical, honest, and easy to communicate with. *Possibly dealbreaker for you* Important pricing and workflow note: I do not work on large monthly retainers or project-based pricing. My company bills clients based on real time worked. I know most ad specialists have a monthly minimum per client with package deals starting at $500-1,000/month. That just doesn't work for my clients who are small, local businesses with tight budgets. Each invoice to my client is broken down by: Client Task Time worked If a task takes 10 minutes, I bill 10 minutes. If it takes 47 minutes, I bill 47 minutes. I need someone who is willing to work the same way. Please do not apply if you require a monthly minimum per client. Some clients may only have $100 per month available for ad management. Some may have more. The work will vary by client and by month. This is very important. I work with small businesses that need honest, practical marketing help without being forced into large retainers they cannot afford. Time tracking and payment: You will need to use my FreshBooks Contractor account to track your time. Time must be tracked by client and task. I invoice clients and pay contractors around the first of each month. Honest time tracking is required. Inflated time, padded hours, vague time entries, or time clock theft are dealbreakers. I am loyal to good people, and I want this to become a long-term working relationship. But honesty, integrity, clear communication, and accurate time tracking are non-negotiable. The work may include: - Setting up basic Google and social media campaigns from scratch - Some ad accounts have already been started so will need to give you access. After which, you're welcome to work your magic with the data I've got and create new campaigns. - I'll need you to take lead on guiding me to get you the right access to accounts and to share with me. - Generating New Ads: Doing basic keyword research, writing ad copy, setting location targeting based on client direction and current website, reviewing landing pages if necessary, etc. - Maintaining Ads: Checking search terms, pausing poor-performing items, adjusting keywords or targeting, updating ad copy, reviewing spend, etc. - Monthly Reporting: Send a monthly report via email to me that I will forward to the client after review. You can include any notable highlights they should know or questions to ask. Most campaigns will be simple. I am not looking for overly complicated agency-style campaign builds. I need clean, organized, practical campaigns for local service businesses. You should be comfortable communicating with me directly. Over time, if needed, you can communicate directly with my clients after I make an introduction. Please have: - Well-written communication - Strong customer service skills - A positive attitude - Patience with small budgets Tools You'll Use: - Asana for project management - FreshBooks for time tracking - Search Atlas - I use for SEO but you can use whatever tool you prefer This may be a good fit if: - You intimately understand the back end of the Google ecosystem (Ads, Analytics, Search Console, Tags, etc.) - You've been doing this long enough that you don't need much direction. - You don't just go through the motions of running ads but actually use your brain and help these small businesses get leads and survive. - You're completely comfortable with small budgets, small business owners, and sometimes fickle budgets. - You don't require monthly minimums and have no problem working hourly and even prefer it that way for transparency and honesty. - You're interested in long-term work. This is not a good fit if you: - Only work with large ad budgets - Require a monthly minimum per client - Require large retainers - Only work on project-based pricing - Do not want detailed hourly tracking - Do not want to use FreshBooks for time tracking - Do not want to work with small local businesses I am looking for someone for the long haul. If I find the right fit, I believe this can grow over time. I already have a solid base of about 40 clients, and I am confident I will bring in more work once I have the right person helping with paid ads.

Overview SolisRx is a healthcare analytics consultancy embedded inside the operational core of mid-market infusion providers and specialty pharmacies. We sell monthly engagement retainers and deliver fractional teams across data engineering, decision analytics, and revenue cycle intelligence. Our clients run tens to hundreds of millions in annual revenue. Our recommendations move it. We are hiring a Principal Healthcare Analytics & AI Consultant to own client engagements end to end, from stakeholder discovery through delivery, expansion, and long-term account health. This is the senior IC seat in our delivery org. You will operate as the most senior voice in the room with clients, with direct access to the founder and direct authority to direct engineering resources. The bar for this role is high. The compensation reflects it. The trajectory is uncapped. What You Will Own Stakeholder discovery. Run scoped interviews with C-suite leaders at infusion centers and specialty pharmacies (COOs, CFOs, Heads of Operations, and occasionally medical directors). Translate ambiguous business questions into structured analytical problems. Produce decision-ready specs without supervision. End-to-end delivery. Architect and build dashboards, semantic models, and pipelines yourself across Power BI, SQL, and the Microsoft Fabric stack. You write the DAX, model the fact-and-dimension tables, validate against source. You do not hand off and supervise. Engineering leverage. Direct offshore engineering resources to scale your output. Write the spec. Run the QA. Own the outcome, and the bug. Executive presentation. Present findings to client executives without a Principal in the room filtering your work. Numeric, specific, recommendation-led. Account expansion. Identify scope-expansion opportunities within your account: new analytics workstreams, additional service lines, deeper RCM integration. Surface them to the founder with a clear business case. Help close them. Delivery system design. Beyond your own account, contribute to SolisRx's delivery operating model, sprint structure, QA standards, ticketing discipline, documentation conventions. We are still building the firm; senior ICs help shape it. This is a hybrid consulting and technical delivery role inside a healthcare-specific operating context. The work is roughly 70–80% data and BI craft: dashboards, modeling, pipelines, advanced intelligence & executive translation, and 20–30% healthcare domain fluency around revenue cycle, claims, prior auth, and infusion-specific operational realities. You will be the senior voice in the room for your account from week one. What We Are Looking For We screen on three dimensions: track record, technical fluency, and operating temperament. All three are required. Track record 8 to 13 years of progressive experience in BI, analytics, or data consulting Consulting background at a pharma or RCM analytics firm: ZS, Axtria, Beghou, IQVIA, MathCo, Trinity, Huron, Chartis, L.E.K. Healthcare, or Big 4, boutique, or independent. Senior IC role at a healthcare data startup or product company also a strong fit Current or recent title at the level of Decision Analytics Manager, Senior Manager, Associate Director, Principal, Staff, Architect, or Lead. If you are on the cusp of a pure people-management promotion and want a different path, we want to talk Demonstrable record of shipping engagements that drove client P&L outcomes, not just deliverables that "went well" internally Real client-facing experience: discovery with COOs and CFOs, executive presentations with no Principal filter in the room, managing stakeholders who disagree with each other Technical fluency Deep hands-on skill in Power BI or Tableau at a level where you have built things people thought were impossible. You know DAX or LOD expressions cold Strong SQL: CTEs, window functions, performance tuning, comfort debugging codebases you didn't write Experience shipping production ML use cases: classification, regression, or unsupervised, that drove clear business value. Not Kaggle notebooks. Real models that informed real decisions Comfort with the modern data stack, exposure to Microsoft Fabric, Databricks, Snowflake, dbt, or equivalents. Conceptual fluency in medallion architecture and lakehouse design Active, hands-on use of AI tools in your workflow. Claude, Cursor, Copilot, ChatGPT. You have shipped work using agentic frameworks, function calling, tool use, or RAG done properly, or you are itching to. Bias toward "Claude-pilled" curiosity. Operating temperament Recommendation-led, not options-led. You do not surface choices without a point of view First-principles problem structurer. Comfortable in ambiguity, undeterred by missing information, capable of converging on a defensible answer Comfort directing engineers and unblocking them, not just handing off specs Strong written and verbal communication. You write with precision, speak with confidence, and do neither at unnecessary length High-velocity executor. You self-impose deadlines and hold them. You flag slippage before it happens, not after Strong pluses Healthcare, specialty pharmacy, infusion, or RCM domain experience. If you have done commercial analytics, patient services, claims, prior auth, or benefits investigation work, we want to talk. Not required if you have led complex analytics engagements in other regulated industries Familiarity with 837/835, HL7, FHIR, X12, NCPDP etc. Previous Forward Deployed Engineer or embedded consultant experience inside a product company Prior tenure inside a high-bar environment: top consulting (MBB, ZS, IQVIA), top tech (FAANG analytics, frontier AI labs), or a venture-backed analytics startup What This Is Not This is not a back-office developer role. It is not a dashboard factory role This is not a pure people-management track. We are hiring a senior IC, not a manager-of-managers. If you are looking to step out of building, this is the wrong seat This is not a 9-to-5, but also not ibanking. We run on US Eastern hours and Client deadlines and urgency are real. The work will fluctuate but expect an average of 45-55 hrs/week. This is not a role with a 6-month ramp. You should be productive on a live account within your first two weeks This is not a domain-agnostic analytics role. You will be steeped in healthcare data, claims, eligibility, referrals, prior auth, billing, within your first 60 days. Candidates who cannot get excited about healthcare operational data should self-select out Trajectory Year 1: Embedded on a single high-priority account. Own a vertical slice of delivery. Founder shadows closely. Year 2: Lead a forward-deployed team end-to-end, own the engagement outcome. Present to client executives without filter. Profit-share begins. Year 3+: Senior leadership track. Profit-share moves from initial participation to a meaningful, growing stake tied directly to firm performance. Compensation This is structured for senior ICs who want upside, not predictability. Base: $115K–$140K, calibrated to demonstrated caliber. Performance-based variable: 20-30% of base for top performers, tied to client outcomes, delivery quality, and business performance. Total compensation range: $140K–$185K annually. Profit share: : Participation begins in Year 2 and grows into a meaningful stake as you move onto the senior leadership track. This is the principal-track-equivalent path inside a small, fast-growing firm. For US candidates: Healthcare and reasonable PTO, and full AI tooling budget. Fully remote with occasional client travel (roughly 4 to 8 US trips per year). If you're optimizing for guaranteed cash, the bigger firms will pay you more. If you're optimizing for trajectory and uncapped upside on a small, fast team, this is the structure. We offer visa sponsorship for exceptional candidates Process A real process designed to test for the work, not for interview trivia. Typeform application: we read every Typeform before any resume, here is the link to start: https://form.typeform.com/to/rRYHQzvq 30-minute discovery conversation with the hiring lead: understand you as a person beyond your resume 60-minute technical deep-dive Potential Paid take-home (~6 hours): a scoped analytical and technical exercise with a real-world deliverable. You present back Reference checks and offer

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The Work includes, without limitation: Works of authorship Documents, records, and notes Inventions (whether or not reduced to practice) Methods, materials, ideas, designs, models, concepts, techniques, discoveries, and improvements Any materials created, conceived, or reduced to practice by Contractor in connection with the Work or through use of or exposure to Skyrocket’s Confidential Information The Contractor agrees that: Skyrocket shall own all right, title, and interest, including all Intellectual Property Rights, in and to the Work The Work shall be deemed a “work made for hire” for copyright purposes To the extent any Work does not qualify as a work made for hire, the Contractor hereby irrevocably assigns all rights, including Intellectual Property Rights, to Skyrocket 7. 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Upon timely written notice from Skyrocket, the Contractor shall defend Skyrocket and/or the Skyrocket Parties in any action or proceeding using legal counsel reasonably acceptable to Skyrocket. 8. Insurance The Contractor shall maintain sufficient insurance coverage, including but not limited to Professional Liability/Errors & Omissions Liability insurance, to enable the Contractor to meet its obligations under this Agreement and applicable law. Such Professional Liability/Errors & Omissions Liability insurance shall: Include coverage for infringement of the proprietary rights of any third party, to the extent reasonably available, including without limitation copyright, trade secret, and trademark infringement arising from Contractor’s performance under this Agreement; Include coverage for invasion of privacy and advertising injury, unless already covered and not excluded under Contractor’s general liability insurance; Include coverage for third-party loss of use arising from recall, removal, or withdrawal of products due to Contractor’s errors, omissions, or negligent acts; Not contain limitations of coverage for claims arising from unauthorized or exceeded access to systems or data, or for services rendered over public or private networks. Throughout the term of this Agreement, the Professional Liability/Errors & Omissions Liability insurance shall have a retroactive coverage date no later than the Effective Date of this Agreement. Upon expiration or termination of this Agreement, the Contractor shall either: Maintain an active insurance policy; or Purchase an extended reporting period providing coverage for claims first made and reported within twelve (12) months following termination of this Agreement. The Contractor shall name Skyrocket as an additional insured under such policy to the extent of contractual liability assumed by the Contractor under this Agreement. Skyrocket reserves the right, at its sole discretion, to waive any or all insurance requirements set forth in this section. 9. Image and Asset Standards All images and assets must: Be at least 300 effective PPI Be provided in vector or PNG format where applicable If assets do not meet quality standards, the Contractor shall recreate or replace them at no additional cost. Acceptable sources include: Licensed Adobe Stock assets Contractor-created original assets AI-generated images are discouraged and require prior approval. 10. Deliverables The Contractor shall provide: Final PDF files Fully packaged Adobe InDesign files, including: INDD files All linked assets (images, fonts, etc.) Exported PDFs All deliverables must be complete, accurate, and submitted in accordance with milestone requirements. Work must be submitted at the end of each work session (Fully packaged INDD Files and PDFs) 11. Communication Requirements The Contractor agrees to: Respond to all communications within twenty-four (24) hours Participate in required Google Meet check-ins Use Google Docs comments for revision workflows Failure to meet communication standards may result in termination. 12. Deadlines and Milestones Timely performance is essential. Missing a milestone deadline by more than twenty-four (24) hours without full submission constitutes a material breach Failure to submit required deliverables may result in termination within twenty-four (24) hours Milestones include: Completion of required training Submission of one (1) completed unit for review Completion of remaining units and revisions 13. Project Scope The Contractor shall complete: Five (5) units of instructor materials (approx. 200–500 pages total) Five (5) units of course readers, if applicable (approx. 200–500 pages total) Five (5) units of exams, if applicable (approx. 30–55 pages total) 14. Termination 14.1 Termination for Cause The Company may terminate this Agreement immediately upon: Breach of intellectual property or originality requirements Failure to meet deadlines Failure to communicate within required timeframes 14.2 Termination for Convenience Either party may terminate this Agreement with written notice, subject to payment for completed and accepted work. 15. Upwork Compliance (If Applicable) If this engagement is conducted through Upwork: All payments, disputes, and communications shall comply with Upwork Terms of Service This Agreement supplements, but does not replace, Upwork’s governing terms In the event of conflict, Upwork Terms of Service shall prevail for platform-related matters 16. Confidentiality The Contractor agrees to keep all Company materials, templates, and project content confidential and not to disclose or reuse such materials outside the scope of this Agreement. 17. Governing Law This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. 18. Entire Agreement This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions or agreements. 19. Acceptance By accepting this engagement (including acceptance through Upwork or commencement of work), the Contractor agrees to be bound by the terms of this Agreement.

Long-term partnership. Individual operator or tight team. Bootstrapped venture. Propose your engagement. Project Overview BuildQuest is a SaaS marketplace helping homeowners plan $100K–$2M construction projects — major remodels, additions, custom builds. We solve a chronic problem that has plagued residential construction for decades, and we solve it from both sides of the marketplace. Order matters: BuildQuest was built to serve homeowners first. Pros come second. That orientation defines our positioning, pricing, and every decision. What we are BuildQuest is a real SaaS platform in active development — not a slide deck and not a solo founder side project. There’s a serious engineering team, a UI/UX and product lead, and an advisory board with deep tech backgrounds. The product is in good hands. What’s been founder-built and now needs a marketing partner is the public-facing marketing layer — brand voice, story, creative, distribution, infrastructure. That’s the work this hire takes over. Companion Document We’ve also attached the BuildQuest Marketing Manifesto to this posting — eight specific beliefs that shape what we’re hiring for. Please review it before responding. Candidates who reference it directly in their proposal will be evaluated more favorably. The two-sided problem Homeowner side (B2C — primary audience, paying customer). Planning a major project today means fragmenting effort across Pinterest, contractor calls, cost calculators, and trial-and-error research — to figure out what to build, articulate a personal style, land on a realistic budget, and find qualified pros. Months or years. Many projects die in the planning phase. Pro side (B2B — served through serving homeowners). Design and construction pros burn hundreds of hours on unrealistic prospects, then get charged by referral services to chase the same kind of leads. They’re tired of being courted as the customer. How BuildQuest flips the script. Most marketplaces in this category court pros as the customer and treat homeowners as the lead being sold. We do the opposite. Homeowners are the paying customer. Pros earn access by being good at their work — and what they get is fundamentally different from a referral platform: clients with clear scope, defined style, realistic budgets, ready to engage. That’s the B2B strategy: serve pros by serving the homeowner well. Why Now • AI is rewriting consumer discovery. Google search volume is plateauing for the first time. Homeowners increasingly ask ChatGPT, Perplexity, and Claude. The search-and-aggregator model that built Houzz and Angi is structurally shifting. • The referral-platform model is collapsing under pro fatigue and broken unit economics. • Consumer expectations for premium service in residential construction are at an all-time high — with almost nothing in the current landscape meeting them. Someone builds the homeowner-first incumbent in this space within the next 24 months. We intend it to be us. The marketing partner who joins now helps decide what that brand becomes. Why this engagement is different Long-term partnership, preserves your independence. Joining for the long haul — not executing a campaign and disappearing, and not a soft pitch to W-2. The best independents are independent for real reasons; we respect that. Brand DNA, not brand amplification. The narrative, voice, message architecture, and launch playbook are still being shaped. You help architect them. That window closes at launch. A storytelling and visual craft role at its core. The marketing partner owns the brand’s words and the visual output of marketing — mockups, ad creative, collateral, video concepts, social. Clint runs UI/UX and product design; the marketing partner runs marketing design. Two crafts, side by side. Founder-led content is the engine. Bill’s podcast (59 episodes and growing), book, and 30+ years of expertise are the engine. The partner builds the systems around it that scale the founder’s authority — amplification, distribution, repurposing. Founder-engaged collaboration. Bill is present at the weekly working session, looped in on meaningful decisions, and reviewing what goes out before it ships. The partner brings finished thinking and finished work; Bill reacts, we refine, we ship. Decisions happen in days, not months. Core focus areas Creative voice, copy & visual execution (primary) • Develop the brand voice and message architecture for both audiences (homeowner-first B2C, pro-serving B2B) • Write the core marketing collateral — landing pages, email sequences, ad copy, sales pages, social posts, video scripts, podcast descriptions • Produce designed mockups and finished-feeling marketing collateral — show up to working sessions with visualized concepts, not just briefs • Identify hook points — the moments where a homeowner (or pro) commits — and architect messaging and creative around them • Build the educational content strategy that translates 30+ years of construction expertise into content that genuinely teaches and converts • Develop launch narratives across pre-launch, beta, soft launch, public phases Launch & lifecycle systems (primary) • Design and execute waitlist and beta tester recruitment • Recruit design and construction pros to the platform’s free tier • Architect the full lifecycle — acquisition, activation, retention, expansion, referral, win-back • Run early acquisition tests with discipline on owned vs. rented attention Distribution & owned channels • Build distribution systems that turn content into actual attention • Prioritize owned media (email, podcast, community) over rented (paid) • Establish partnership and co-marketing strategy with adjacent brands Polish & revamp the marketing layer • Elevate the current marketing websites (founder-built; in need of partner-driven polish or revamp) • Audit and elevate current social presence and email list • Keep / optimize / rebuild decisions; lead execution Marketing infrastructure • Propose and implement CRM, automation, analytics, reporting • Email automation workflows • AI-augmented content workflows turning 59+ podcast episodes into multi-channel reach Content strategy, SEO & AI-era discovery • Modern SEO: semantic search, topic clusters, E-E-A-T • AI-era discovery: GEO/AEO, structured content for LLM citation, presence inside AI-generated answers • Repurposing systems for long-form expertise • Local SEO for the pro side Required capabilities Creative voice and copy. This role lives or dies on storytelling. You take 30+ years of construction expertise and turn it into stories homeowners feel and pros trust. You write hooks that convert. You design educational content that earns trust by genuinely teaching. You think in hook points and architect messaging around them. You write in long-form and short-form, B2C and B2B. Visual design fluency. You bring concepts to life visually — mockups, layouts, ad creative, social posts, video concepts, marketing collateral that’s already designed when it hits the table. Fluent in modern design tools (Figma, Canva, AI design and video tools). You produce finished-feeling work without waiting on a designer. Sector experience. U.S. home improvement, real estate, or residential design/construction — or proven ability to go deep on a complex category fast, with portfolio evidence. 0→1 launch experience. You’ve shaped brand positioning from scratch and taken products through pre-launch → beta → soft → public launch. Portfolio work to show. AI-era discovery (GEO/AEO). You build for presence inside AI-generated answers, not just search results pages. The most consequential shift in marketing discovery since Google itself The mission for a 2026 launch. Distribution-first thinking. Content abundance is no longer the constraint; distribution is. You measure success on reach and engagement, not output volume. Lifecycle marketing. You think in the full arc — acquisition, activation, retention, expansion, referral, win-back — not just the funnel top. Modern, AI-augmented marketing practice. You’ve built technology-augmented workflows that deliver meaningful productivity gains. Show us how a single operator or tight team uses today’s tools to deliver what used to take ten people — and how that leverage serves both sides of a two-sided marketplace. Analytics, stack architecture, systems thinking. Expert-level analytics, A/B testing, attribution, dashboard design. Can propose and implement a marketing stack appropriate to an early-stage two-sided SaaS. Reusable workflows. Strongly preferred • Two-sided marketplace experience — chicken-and-egg dynamics, geographic clustering, network effects • Vertical SaaS marketing — deep industry credibility, partnerships, community over feature comparisons • Founder-led content systems — you’ve built repurposing and distribution around a founder’s voice without losing the voice Helpful, not required • Performance marketing (Meta Ads, Google Ads, LinkedIn) • Podcast and long-form content optimization • Conversion rate optimization • Prior fractional or agency experience with early-stage clients What you’d be working with • Podcast: 59 episodes (and growing) of long-form expert content with established production workflows • Quinn AI Guide: designed character with voice synthesis and locked tagline, integrated into the platform • Companion brand: book + podcast feeding the platform’s AI knowledge base • Brand Standards v2: visual identity foundation in place • Two marketing websites — founder-built; in need of partner-driven polish or revamp • Live interactive tools on the platform site (proof of the platform philosophy) • Social presence across multiple channels — also founder-built, also needs elevation • Small email list ready to grow and segment How the founder works High standards, intense attention to detail. Every element of design, development, and brand reflects 30+ years of working on projects where one missed detail costs months and tens of thousands. Founder-engaged collaboration. Bill is present at the weekly working session, looped in on meaningful decisions, and reviewing what goes out before it ships. The partner brings finished thinking and finished work; Bill reacts, we refine, we ship. Decisions happen in days, not months. Deep respect for marketing’s value. Bill is not the founder who treats marketing as “spend” or expects magic. He’s looking for a partner whose expertise he respects, whose work he’ll back, and whose voice carries weight in decisions. Dual-vantage perspective. Bill operates from rare understanding of both homeowner and pro perspectives. Expect this to enrich every conversation about positioning, message, and audience. Engagement Structure We are intentionally not specifying fixed hours, retainer amounts, fee structures, or budget. We want you to propose what fits this engagement. Tell us: • Solo operator or tight team • Time commitment you’d propose for this scope • Engagement model (retainer, project-based, hybrid) • Marketing stack you’d recommend and approximate run-rate cost • How you’d structure the first 90 days • Your view on staying beyond launch as a long-term partner We evaluate on quality of thinking, fit with our reality, and the strength of the work itself — not just on price. Application Requirements Please submit your proposal through Upwork with the following: 1. Respond to the Manifesto Review the BuildQuest Marketing Manifesto (attached to this posting). In your cover letter, name 1–2 principles that most resonate with you and 1 you’d push back on or refine. This isn’t a trick — we want genuine engagement with how we think. 2. Cover Letter (300 words max) • Your reaction to the Manifesto • Your sector experience — home improvement, real estate, residential design/construction, or how you’ve gone deep on complex categories before • How you operate as a modern, AI-augmented marketer — and how that leverage serves both sides of a two-sided marketplace • Your view on long-term partner vs. project-only work 3. Writing Sample One piece of writing you’re proud of — a landing page, email sequence, long-form post, ad campaign, or brand narrative. The piece that best represents your voice and your craft. Attach it directly, or describe it in your proposal with a clear summary. 4. Visual Sample One piece of marketing design work you’ve produced — ad creative, social, landing page mockup, video frame, or marketing collateral. Attach it directly, or describe it clearly. We want to see your voice and your visual craft. 5. Portfolio (2–3 examples) • A 0→1 brand or launch you’ve shaped from scratch • A modern marketing workflow or system you’ve built — using technology including AI tools as force multipliers • A messaging architecture or positioning framework you’ve developed • Bonus: home improvement, real estate, marketplace, ConTech/PropTech, or founder-led content systems 6. Stack & Approach • The marketing stack you’d propose for an early-stage two-sided SaaS (homeowner-first) • Your view on AI-era discovery (GEO/AEO) and how you’d execute on it • Your default tools and why — especially CRM, automation, content, analytics • Approximate monthly run-rate cost of the stack you’d propose 7. Engagement Proposal • Solo or tight team • Time commitment • Model (retainer, project, hybrid) • Indicative fee structure • 90-day approach at a high level • Long-term partnership perspective 8. Three References • Preferably from B2B/B2C SaaS engagements • At least one able to speak to modern, AI-augmented capabilities Optional but valued • Short Loom video (2–3 minutes) introducing yourself • Example of a workflow or automation you’ve shipped Interview Process • Initial call with the founder (30 min) — fit, background, sector experience, Manifesto reaction • Take-home exercise (finalists only) — brand audit, positioning hypothesis, 90-day approach, stack recommendation, AI-era discovery move, and a 200-word creative sample • Working session with founder + designer (90 min) — present the exercise, discuss thinking, share visual samples • Reference checks • Final negotiation on engagement terms and offer About the Founder 30+ years in residential design and construction. Author of a published book on the homeowner experience. Host of a long-running industry podcast (59 episodes and growing). Advisory board includes past clients from Apple and senior tech leadership roles. Has built the AI guide and content workflows powering the platform — which is part of why he thinks differently about what a small team can do with modern tools. Mission: Serve homeowners first. Solve a chronic, decades-old problem at the front of the residential construction value chain. Deliver pros a fundamentally different kind of client — by serving the homeowner well.

We are looking for a strong software engineer who can build practical automation systems using AI, APIs, and modern development tools. This role is for someone who can take messy business workflows, understand the goal, and build working systems that save time, reduce manual work, and improve execution. You should be comfortable building automations, integrating tools, working with APIs, writing clean code, and using AI tools like OpenAI, Claude, or similar models to create useful business applications. What You’ll Work On You will help build and improve systems such as: AI-powered research and data extraction workflows CRM and sales process automations Email, spreadsheet, and database automations Internal tools and dashboards API integrations between business software Web scraping and data enrichment workflows when appropriate AI agents or assistants that help with repetitive business tasks Automation around deal screening, reporting, lead research, and document creation Ideal Candidate We are looking for someone who is practical, fast, and can figure things out without needing step-by-step instructions. You should have experience with: Python and/or JavaScript APIs and webhooks OpenAI, Claude, or other LLM APIs Automation tools like Zapier, Make, n8n, Airtable, Google Sheets, HubSpot, Salesforce, or similar Databases such as PostgreSQL, Supabase, Firebase, or similar Basic front-end or internal tool development Web scraping, data cleaning, and structured data workflows GitHub and clean documentation What Matters Most We do not need someone who only talks about AI. We need someone who can actually build. The right person should be able to: Understand a business process quickly Recommend the simplest technical solution Build fast prototypes Turn prototypes into reliable workflows Communicate clearly Document what was built Improve systems over time Nice to Have Experience with any of the following is a plus: Private equity, M&A, finance, or investment workflows Deal sourcing or lead generation systems CRM automation Data enrichment tools AI research agents Browser automation Cloudflare, AWS, Google Cloud, or similar infrastructure Engagement This will start as a part-time project-based role, with the potential to become ongoing if the work is strong. Estimated workload: 5 to 15 hours per week to start. To Apply Please include: Examples of automations or AI tools you have built The tech stack you usually work with A brief explanation of how you would approach automating a messy manual workflow Your hourly rate Your availability Please do not send a generic application. If your response looks copied and pasted, it will be ignored.

We need a developer to build a simple AI chatbot MVP using Next.js and the OpenAI API. The chatbot should allow a business owner to enter FAQ or support content, then let users ask questions through a chat interface. The AI should answer based only on the provided content.

Type: Hourly, ongoing (part-time to full-time, room to grow) Stack you'll work in: Notion, Slack, HubSpot, Google Workspace/Gmail, Claude + other LLM APIs, Zapier/Make/n8n About us We're a fast-moving sports and fan-engagement startup. We're small, we ship quickly, and we want AI woven into how the whole company operates, not as a side experiment, but as the default way we work. You'd be the person who makes that real. What you'll do Map our current workflows across sales, marketing, ops, and content, then find the highest-leverage places to automate. Build automations and agent workflows that connect our tools (Notion, Slack, HubSpot, Gmail/Google Workspace) using platforms like Zapier, Make, or n8n plus LLM APIs. Design and ship AI agents for real jobs: lead routing and CRM enrichment, content drafting, customer/fan response triage, internal knowledge search, reporting digests. Stand up the connective tissue (prompts, integrations, guardrails, and monitoring) so automations are reliable, not brittle demos. Train and enable our team: build SOPs, run working sessions, and create lightweight docs so non-technical people actually adopt what you build. Help set our AI strategy and roadmap as we scale. You're a strong fit if you Have shipped real automations and AI agent workflows in production (not just prototypes). Are fluent with Zapier / Make / n8n and at least one major LLM API (Anthropic/Claude, OpenAI). Know your way around HubSpot, Notion, Slack, and Google Workspace integrations and APIs. Can write clean prompts and think in systems: edge cases, error handling, human-in-the-loop checkpoints. Can explain technical work to non-technical people and get them to adopt it. Communicate proactively and move fast without breaking trust on things that touch customers or revenue. Nice to have Experience taking a small company "AI-native" end to end. Background in sports and/or blockchain. Comfort with light scripting (Python/JS) when no-code hits its limits. How to apply In your proposal, please: Describe one AI agent or automation you built, the tools involved, and the measurable result. Tell us how you'd approach training a non-technical team to actually use what you build. This part matters as much as the build. Share your hourly rate and weekly availability. Proposals that skip these will be passed over. We're looking to start with a small paid task and grow the engagement from there.