TikTok Content Creator — Ongoing Monthly Retainer — Michigan-Based Multi-Location Restaurant Brand Nexus-Pixel, a Michigan-based digital marketing agency, is hiring a reliable TikTok content creator to produce ongoing short-form video content for a multi-location restaurant client in the Genesee and Saginaw County area of Michigan. This is a recurring monthly engagement, not a one-time project. We are looking for a long-term partner who can grow with the account. The Engagement We need eight finished TikTok videos per month, filmed on location across four restaurant sites in Flint, Clio, Birch Run, and Saginaw, Michigan. All four locations are within a forty-mile driving radius of one another. The expected workflow is one production day per week, rotating through the locations. You will be filming staff, food preparation, customer moments, behind-the-counter humor, and short-form storytelling content in the style that performs well for casual family restaurants on TikTok. Deliverables Each Month You will deliver eight fully edited, captioned, vertical-format videos optimized for TikTok, ready for publishing. Each video should be between fifteen and sixty seconds in length, include trending audio where appropriate, and incorporate on-screen text and captions. You will also provide each video in a format suitable for cross-posting to Instagram Reels and Facebook video. Raw footage from each production day should be delivered to us in addition to the finished videos. Required Skills and Experience Demonstrated portfolio of TikTok content, ideally including restaurant, food, hospitality, or local-business clients. Strong understanding of current TikTok trends, audio selection, hook structure, and pacing. Proficiency in CapCut, Adobe Premiere, or comparable mobile-friendly editing software. Comfort directing non-professional talent, in this case restaurant staff and management, in a natural, low-pressure way on camera. Reliable transportation to all four Michigan locations. Excellent communication and the ability to meet a weekly production schedule consistently. Preferred but Not Required Based in or near the Flint, Saginaw, or Mid-Michigan area. Experience growing a TikTok account from a small follower base to a meaningful audience. Familiarity with the local Michigan market and food culture. How We Like to Work We provide a monthly content calendar with video concepts and themes one week in advance, but we welcome creative input and encourage you to bring your own ideas. We respond to questions within twenty-four hours. Payment is issued through Upwork on a monthly cycle, on the first business day of each month, for the previous month’s work. We treat our creators as long-term partners, not transactional vendors. Budget We are budgeting between eight hundred and one thousand dollars per month for the eight videos, which works out to approximately one hundred to one hundred twenty-five dollars per finished video. Please include your proposed monthly rate in your application. To Apply Please send a brief introduction, a link to your TikTok handle or portfolio of recent work, your proposed monthly rate, and confirmation that you can travel to all four Michigan locations. Applications without portfolio links will not be reviewed. We aim to make a hiring decision within seven days of posting this job. We look forward to hearing from you.

Part-Time Operations Assistant (Home Services) Help Us Build the "Back Office" of a Growing Home Services Company We're a growing handyman and home services company looking for someone who loves bringing order to chaos. We're not looking for someone to simply complete a checklist. We're looking for someone who enjoys improving systems, noticing details, and helping a small business operate more smoothly. This role will start very small (approximately 2–5 hours per week), but we expect it to grow over time as we build trust and identify more opportunities to delegate. If you're someone who enjoys making businesses run better, we'd love to meet you. --- What You'll Help With Because we're a small business, your responsibilities will evolve over time. Initially, you might help with things like: * Monitoring messages and making sure urgent inquiries don't get missed * Following up on customer communications * Setting up simple automations and improving workflows * Organizing documents and information * Posting occasional project updates to Facebook * Commenting in local Facebook groups when appropriate * Keeping an eye on tasks that need attention * Helping identify repetitive work that could be automated or improved Over time, the role may expand into additional operations, hiring, customer service, scheduling, marketing support, or process improvement. --- The Person We're Looking For You might be a great fit if you: * Love creating order from messy situations * Are incredibly organized * Notice details that other people miss * Enjoy learning new software and systems * Think proactively instead of waiting for instructions * Communicate clearly and professionally * Like figuring out better ways to do things * Are comfortable wearing multiple hats in a growing business We're much more interested in how you think than whether you've done every task listed above. --- Bonus Experience Experience with any of these is a plus: * Google Workspace * Facebook Business * Canva * ChatGPT * Zapier * CRM or scheduling software * Jobber * Home service businesses * Small business operations * Customer service Don't worry if you haven't used every tool—we're looking for someone who's eager to learn. :) --- Hours * Start with approximately 2–5 hours per week * Flexible schedule * Opportunity to grow significantly over the coming months based on performance and business needs --- Communication You'll work directly with our leadership team, so clear communication is important. We may have occasional phone or video check-ins, and we value someone who isn't afraid to ask questions, offer ideas, or point out opportunities for improvement. --- To Apply Please answer the following questions (one sentence each is fine!): 1. Tell us about a time you improved a process or made someone's job easier. 2. When you join a new business, what's the first thing you naturally notice? 3. What software, tools, or automations have you used before? 4. What's something you've taught yourself recently? 5. Why does this type of role appeal to you? 6. What is your current location and time zone? 7. Approximately how many hours per week do you currently have available for freelance work? 8. If we start with 2–5 hours per week and the role is a great fit, would you be interested in growing with us over time? 9. Are you comfortable tracking your work and maintaining a simple weekly log of what you accomplished, how long it took, and any recommendations you have for improving our processes? As someone who has worked for clients on Upwork before, I appreciate all that goes into your application. Thank you for your time and interest! - Sammy (Operations Manager)

I'm the Founder & Executive Director of a Baltimore-based arts nonprofit focused on creating economic opportunities for artists through public art, community programming, and international cultural exchange. This fall, I'll be traveling to Rotterdam to establish long-term partnerships that will connect artists in Baltimore and Rotterdam through future public art projects, artist exchanges, and cultural programming. I'm looking for an experienced nonprofit sponsorship strategist to help transform our mission and vision into a compelling sponsorship package that resonates with corporate partners, local businesses, and philanthropic organizations. This is **not** simply a graphic design project. I need someone who understands how to position an organization in a way that makes companies want to invest. --- The Project Working from our existing materials (mission, project descriptions, website, grant language, presentations, etc.), you'll help create a professional sponsorship strategy and package that I can confidently use in meetings with potential sponsors. Potential sponsors may include: * Baltimore businesses * Developers & real estate companies * Architecture, engineering & construction firms * Financial institutions * Hospitality & tourism companies * Shipping, logistics & maritime-related businesses * Companies with international ties between Baltimore and Europe * Corporate foundations I'm very familiar with Baltimore's nonprofit and business landscape, so company recommendations should be collaborative and approved with me. --- Deliverables 1. Corporate Sponsorship Strategy Help determine: * Who our ideal sponsors are * Why they would invest * How to position our organization * Key messaging for different sponsor types * Sponsorship opportunities beyond event sponsorships --- 2. Sponsorship Package Develop a professional sponsorship packet that includes: * Organization overview * Mission & vision * Why Baltimore * Why Rotterdam * The long-term vision * Current projects * Community impact * Partnership opportunities * Sponsorship levels * Benefits * Call to action --- 3. Sponsorship Deck Create a concise presentation (approximately 10–15 slides) that can be used during meetings with prospective sponsors. --- 4. Messaging Develop compelling messaging explaining: * Why this international exchange matters * Why corporations should support it * Why Baltimore benefits * Why Rotterdam is strategically important * Why now The messaging should inspire confidence while remaining authentic and community-centered. --- 5. Sponsorship Prospect Recommendations Suggest industries and companies that appear to align well with our mission. Please note that I already have relationships within Baltimore's arts, architecture, development, and nonprofit communities, so recommendations should complement—not replace—existing relationships. --- Ideal Experience Please apply if you have experience with one or more of the following: * Corporate sponsorship development * Nonprofit fundraising * Business development * Partnership strategy * Arts organizations * Museums * Festivals * Public art * Community development * Placemaking * International cultural organizations * Economic development Bonus if you've created sponsorship packages that successfully secured corporate funding. --- What I'll Provide * Website * Existing grant narratives * Mission & vision * Current project information * Photos * Branding * Existing sponsorship ideas * Strategic goals * Feedback throughout the project --- Please Include With Your Proposal 1. Examples of sponsorship packages you've created. 2. Examples of organizations you've helped secure sponsors for. 3. Your approach to building a sponsorship strategy. 4. Why you think companies choose to sponsor nonprofits. I'm looking for someone who can think strategically—not just design attractive documents. My goal is to leave this project with a sponsorship package that clearly communicates our value, tells a compelling story, and helps build lasting corporate partnerships.

The Role In One Line You are the solo product designer who will bridge the gap between creative vision and shipping real code. You will design, build, and implement highly polished consumer-facing mobile experiences that connect our app directly to the Simply Bread brand. We need a "team of one" who takes our B2C app from generic screens to a beautiful, intuitive marketplace that bakers and buyers love. Who You Are You are a relentlessly curious designer who hates waiting on engineers to push updates. You have a deep understanding of B2C and marketplace products, knowing how to weave brand identity into every button, flow, and typography choice. You thrive as an individual contributor in a fast-paced startup trench, operating with minimal direction to solve complex user problems. You do not need to be spoon-fed ideas; you bring strong independent judgment and full-stack capabilities to the table. You value execution speed, using AI tools to iterate fast before locking in pixel-perfect layouts. Most importantly, you care obsessively about the total user experience, from the first onboarding click to the final checkout. What You’ll Actually Do - Architect and implement a beautiful, highly functional B2C mobile experience. You will push updates directly into the product, elevating our app from generic SaaS layouts to a cohesive, brand-aware consumer story. - Execute fast design iterations and ship improvements quickly. You win daily by using AI workflows (like v0 and Lovable) to speed up discovery, finalizing pixel-perfect screens in Figma, and pushing UI updates without bottlenecking the engineering team. - Optimize our design-to-development pipeline. You will build comprehensive, modern design systems that enforce visual consistency, typography standards, and flawless onboarding flows across the entire platform. - Take 100% ownership of the app's UX as a solo designer. You will operate with high autonomy, bringing independent ideas to the founders and engineering team without needing detailed direction or hand-holding. - Solve complex marketplace puzzles with rapid turnarounds. You will redesign and ship critical user flows—like multi-variable checkout and local delivery routing—within a week-scale timeframe. What We're Looking For - 3+ years of UX/UI design experience building consumer (B2C) or marketplace apps, specifically operating as a solo designer or "team of one." - Mastery of Figma and AI-assisted design workflows (v0, Lovable), plus the technical capability to implement designs and push UI updates directly. - A non-negotiable obsession with brand identity, typography, readability, and complete user flows—you do not just make screens; you build cohesive product stories. - Startup Mindset: You move fast, thrive on limited inputs, and favor independent execution in the trenches over perfectionism and constant direction. - Familiarity with user behavior analytics (like Hotjar) to make data-driven decisions. Bonus Points: - Direct experience with marketplace, creator, or commerce-focused lifestyle apps. Why Simply Bread We make a smart bread oven and the ecosystem around it: a marketplace app, POS, pickup lockers, and the hardware that lets bakers go from hobbyist to business. We're growing across the US, Canada, Australia, and Europe!

I need help getting a job, but mostly need help getting an interview firstly. Seeking someone to SOURCE and APPLY for HR jobs for me. This person that will help me will have experience in recruitment and job application processes, ensuring my resume (and sometimes my cover letter) are a bit tailored to each job. I have recently worked with an Executive Coaching company and my resume is ready for action, however, it needs to be revised again so that I am not overqualified for these types of roles that I am seeking, either PT or FT, with $60,000k plus compensation, and open to hybrid work. Since I live in Texas, CST time, I am an ideal remote working candidate since can work EST, CST, PST: People Operations Coordinator People Operations Specialist HR Operations Specialist Employee Experience Specialist Recruiting Operations Coordinator Talent Coordinator People & Culture Coordinator HR Program Coordinator Remote HR Coordinator Remote People Operations Remote Recruiting Coordinator Remote Talent Coordinator Remote HR Assistant Remote Employee Experience Remote HR Operations But basically, I'd like a job as soon as possible and I will take anything that's reasonable and remote. My career background and education makes me a qualified candidate, and a bit of an over-qualified candidate, for the type of HR remote roles I am going for (previously HR Director roles and hold MBA and SHRM-SCP). Attached is my last resume I submitted online for an HR Operations Remote position - to give you an idea of what you'd initially be working with. Also attached is my Executive Biography. Happy to 'downgrade' and delete my qualifications and past job titles, if needed, but I'd ideally like to keep my LinkedIn as "Director-level" as possible, as I am currently networking in my local area for some HR Manager/HRBP/ HR Specialist roles. Hoping someone can help me land those interviews! Please :-)

Job Title: Creative Community Manager (Social Media & Copywriting) Job Type: Full-Time (Remote with Travel) Location: Remote (Quarterly travel to Cleveland and Toledo may be required) Salary: $6,250 / month About Us We are a fast-paced boutique creative agency managing a diverse portfolio of exciting consumer accounts, including multi-unit franchise and Quick Service Restaurant (QSR) brands. We believe that great brands aren’t just seen; they are felt. Our team is dedicated to building hyper-engaged digital neighborhoods, and we are looking for a collaborative partner to help us scale our client accounts. Role Overview We are seeking a high-energy, creative Community Manager with 3+ years of experience to serve as the digital voice for our clients across primary channels like TikTok, Meta, and LinkedIn. In this role, you won't just moderate comments. You will actively shape the conversation. You must have your finger on the pulse of shifting internet culture, an innate understanding of viral trends (TikTok, Reels, Threads), and a sharp copywriting edge. If you know how to turn a simple customer inquiry into a viral, brand-building moment, we want you on our team. Key Responsibilities • TikTok Channel Management: Own day-to-day community engagement on TikTok—replying to comments, joining trending conversations, and leveraging sounds, duets, and cultural moments to grow reach and engagement for our QSR and franchise brands. • Meta Channel Management: Manage daily community interactions, comments, and direct messages across all Meta platforms, including Instagram, Facebook, and Threads. • LinkedIn Strategy: Foster professional community engagement and network growth on LinkedIn for corporate and B2B accounts. • Multi-Platform Engagement: Maintain a daily presence across additional client channels, including YouTube, Yelp, and Google Business Profile. • Trend Spotting: Monitor social media daily to identify breaking cultural trends, sounds, and memes, translating them into immediate, actionable content ideas for our QSR and franchise accounts. • On-Brand Copywriting: Write punchy, engaging, and culturally relevant copy for captions, community replies, and localized store promotions. • Reputation & Review Management: Maintain a high standard of customer service by swiftly addressing feedback, de-escalating customer complaints, and boosting local store sentiment. • Social Listening & Insights: Use social listening and analytics tools to monitor brand sentiment, track conversations, and surface real-time engagement opportunities. • Performance Reporting: Track engagement KPIs (response time, engagement rate, follower growth, and sentiment) and deliver regular reporting with actionable recommendations. • Cross-Functional Collaboration: Partner directly with our internal creative and account teams to share community insights, feedback, and user-generated content (UGC) that informs future campaigns.Qualifications • Experience: 3+ years of professional social media, community management, or copywriting experience. Agency or hospitality, food, and beverage experience is a massive plus. • Platform Expertise: Proven track record of managing and growing communities specifically on TikTok, Meta networks, and LinkedIn. • Trend Fluent: Deeply embedded in social media platforms. You know what’s trending before it hits the mainstream. • Copywriting Chops: A proven portfolio of creative, witty, or distinct brand writing. You can adapt seamlessly to different brand voices, whether they are playful and irreverent or corporate and professional. • Tools: Familiarity with social media management and listening tools (e.g., Sprout Social, Hootsuite, Later, Brandwatch, or similar) and native platform analytics. • Operational Skills: Comfortable managing high-volume consumer interactions and navigating local review platforms like Yelp or Google Maps. • Travel Flexibility: Willingness and ability to travel to Cleveland or Toledo on a quarterly basis for client or store visits. • Mindset: Highly organized, proactive self-starter who thrives in a collaborative, fast-moving agency environment. Benefits • Starting base salary of $6,250 / month. • Paid Time Off (PTO) and paid holidays. • Remote work flexibility. • Clear pathways for professional growth within a rising agency.

SEO & Growth Analyst (Part-Time, Long-Term) About the Role I'm looking for an experienced SEO & Growth Analyst to work with me on a long-term, part-time basis. This is a highly analytical role focused on helping multiple brands grow through search engine optimization, analytics, research, and conversion optimization. This is not a creative position. I develop the creative direction, branding, campaigns, messaging, content ideas, and overall vision. I'm not looking for someone to manage my social media accounts, create graphics, or determine the creative direction of the brands. Instead, I'm looking for someone who can translate marketing efforts into measurable business growth through data. You'll help answer questions like: Why did this page rank? Why didn't this page rank? Why did one Reel outperform another? Which keywords represent the greatest opportunity? Why are users leaving the website? Which content is producing qualified leads rather than just traffic? Where are users dropping off during the customer journey? What changes should we make based on the data? Your recommendations should always be supported by research and measurable performance not assumptions. This role supports multiple brands, including service-based businesses, lifestyle brands, and creator platforms. Primary Responsibilities Advanced SEO SEO is one of the primary responsibilities of this position. Responsibilities include: Advanced keyword research Search intent analysis Competitive keyword research Competitor analysis Content gap analysis Topical authority planning Content clustering Internal linking strategies Local SEO On-page SEO Technical SEO recommendations Schema recommendations Meta title and meta description optimization URL optimization Image optimization Structured heading optimization Website content optimization You should understand how search engines evaluate content and be able to develop long-term SEO strategies that improve rankings and organic traffic. SEO Writing Excellent writing skills are required. You'll be responsible for creating high-quality SEO content including: Blog articles Website copy Service pages Landing pages Resource articles Educational content Meta descriptions SEO titles Content updates Content should satisfy search intent, provide genuine value to readers, and be written naturally not simply optimized for keywords. Analytics & Data Interpretation This role requires someone who genuinely enjoys working with data. You should be comfortable interpreting analytics and explaining what the data actually means. Responsibilities include: Google Analytics 4 (GA4) Google Search Console Website performance analysis User behavior analysis Organic traffic reporting Conversion analysis Landing page performance Audience insights Search performance Content performance Platform analytics across social media I'm looking for someone who doesn't simply generate reports but can explain the story behind the numbers. For example: Why did traffic increase? Why did traffic decline? Why did one article outperform another? Why did a campaign convert better? What patterns are emerging? What should we test next? Growth & Conversion Optimization Traffic alone isn't the goal. The objective is measurable business growth. You'll help identify opportunities to improve: Website conversions Service inquiries Bookings Email signups Subscriber growth User experience Customer journeys Organic visibility Engagement quality Recommendations should always be supported by data. Research Research is an ongoing part of this role. Responsibilities include: Industry research Competitor monitoring Search trend research Content opportunity research Platform updates Google algorithm changes Emerging keyword opportunities I value proactive research. If you discover an opportunity that could positively impact one of the brands, I want to hear about it. Software Experience Experience with many of the following is preferred: SEO Ahrefs SEMrush Screaming Frog Surfer SEO Clearscope Frase Analytics Google Analytics 4 (GA4) Google Search Console Google Tag Manager Looker Studio Websites Squarespace WordPress Organization Google Workspace Notion ClickUp Trello Ideal Candidate The ideal candidate is: Highly analytical Naturally curious Detail-oriented Research-driven Organized An excellent writer Comfortable explaining complex information clearly Proactive Able to work independently

WHO WE ARE AND WHAT WE’RE LOOKING FOR 6AM is redefining how communities engage, communicate, connect, and experience their cities. We’re rapidly growing our digital products and expanding our team across current and future markets. 6AM is for deadline-driven performers who thrive off an adaptable work environment and see the direct impact of their work. Join us as we build upon our growing network of cities, continuing our vision of establishing the most relevant modern local media brand. This position is a 6 month extending contract with the potential for permanent conversion. A commitment of 20-30 hours per week is required. If converted to full-time, additional benefits such as health insurance, unlimited sick and vacation time, and a WiFi stipend is included. WHAT YOU’LL BE DOING Your core responsibility as a Revenue Operations Manager will be to support the Revenue Team and Executive Leadership through scalable data management, software optimization, process efficiency, and B2B marketing support as it relates to driving increased ad sales revenue and renewal rates. The Revenue Operations Manager will report directly to the Revenue Leadership Team and will ensure that sales, client success, finance, and marketing have strong and consistent cross-department communication and coordination. - Process Improvement – Own process building and improvements in current workflows with a goal of improving efficiency and visibility. - KPI / Data management – Architect data sets based on defined KPIs and share with applicable team members on a set frequency via easily consumable insights. KPIs will include data points from revenue data, performance analytics, and goal attainment. Maintain our centralized data warehouse as the source of truth across revenue systems. - Data Infrastructure & Custom Tooling – Manage and maintain our Supabase data warehouse and its integrations across AdOrbit, HubSpot, Sailthru/Marigold, and other systems available via API. Use AI-assisted development practices to build, troubleshoot, and extend custom reporting, automation, and data pipeline tooling. Complex technical escalations are supported by our VP of Engineering. - Tech stack management – Lead any change in the tech stack for the Revenue Team and represent the Revenue Team for any company-wide tech stack change. Stay current on features and updates across our revenue tech stack — including HubSpot, AdOrbit, ZoomInfo, Sailthru/Marigold, PandaDoc, Vercel, and Supabase — and manage software and integrations as needed. - Cross-Functional Coordination – Partner with the Product Operations Manager, Editorial Operations Manager, and other team leads to maintain shared data infrastructure standards, coordinate on Supabase data architecture, and ensure consistent reporting frameworks across revenue and product functions. - Revenue forecasting – Manage revenue forecast to ensure predictable growth and attainable revenue targets. - Visualization Dashboards – Create and manage individual and team dashboards for Revenue Team Directors and Executive Leadership, leveraging both software tools and custom-built reporting based on defined KPIs. - Commissions/Quotas – Assist with monthly commissions calculations and annual quota setting process. - Enablement – Help with the onboarding of new revenue team members, including leading the creation of training materials to ensure successful adoption of any new software, data analysis or program initiatives. Facilitate onboarding regarding processes and data analysis. - Prospecting Materials – Support the organization of templates, branded content examples, and display examples for easy access by team members. - Sales and Fulfillment Materials – Own the creation of standardized proposal templates, advertising agreements, and materials needed to facilitate fulfillment. - Sales Marketing – Support the Growth Team with sales marketing emails, list building, and revenue tracking. WE’D BE FIRED UP IF YOU HAVE SOME OF THESE TRAITS - We are looking for team members with a strong and diverse knowledge of software implementation, integrations, and data management, and a track record of success in digital media. - Experience: 4+ years in project management, operations, data management, or similar role; experience in digital media preferred. - Data-driven: Robust analytical skills, both quantitative and qualitative, with the ability to interpret and synthesize financial data and present in an accurate, concise, digestible, and actionable manner. - Software knowledge: High level of proficiency with HubSpot, PandaDoc, ZoomInfo, Sailthru/Marigold, AdOrbit, Google Workspace, and Zapier. Familiarity with data visualization tools and ad inventory management workflows. - Technical Fluency: Comfortable working within existing codebases and extending custom tooling using AI-assisted development practices. Working knowledge of Git for version control, Vercel for deployments, Supabase (PostgreSQL) for data management, and API-based integrations. No formal development background required — but curiosity, resourcefulness, and a "build it if it doesn't exist" mindset are a must. - Communication Expert: Know how to support various personalities across several job functions and divisions of the company. - Personal Drive: Driven, confident, adaptable, passionate, and spirited. - Contributor: Make and justify recommendations, and share ideas to support business goals. - Adaptable: Willing to learn, handle criticism, market feedback, and differing opinions in startup culture. - Team Player: Outgoing individual who portrays enthusiasm while learning and working with others. WE’RE PUTTING OURSELVES ON THE LINE - Competitive salary - Premium health insurance - 100% remote work - 401k, complemented by a 4% company match - Phone stipend - WiFi stipend - Unlimited sick and vacation time - Two additional weeks of paid time off post maternity leave - New Parent Wellness Stipend - Mental Health Benefits - Virtual company-sponsored social events - Paid time off to volunteer in our communities - A commitment to an open, inclusive, and diverse work culture -Access to cutting-edge tools and technology as we lead the future of local media -Career development support, including reimbursement for learning and growth opportunities EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, severe/morbid obesity, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. We promote diversity of thought, culture, and background, which connects the entire 6AM family. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact a management representative. 6AM City is proud to be an Equal Opportunity Employer.

Customer Success Manager For Growing Digital Marketing Agency We are a rapidly growing digital marketing agency that helps home service businesses across the United States grow through better marketing, systems, and execution. Our clients include HVAC companies, plumbers, roofers, landscapers, electricians, and other home service brands looking to scale. We are looking for a reliable, proactive, and detail-oriented Customer Success Manager who wants to become a long-term part of our team — not someone simply looking for short-term freelance projects. At Digital Sprout, we value people who genuinely care about client success, take ownership of their work, communicate proactively, and want to grow alongside a fast-moving company. Who We Are Digital Sprout Core Values (G.R.O.W.) -Guided by outcomes, not activity -Real, measurable results -Open, proactive communication -Win together—with purpose Digital Sprout Operations & Training Framework (L.A.T.) -Learn — Stay curious. Never stop improving. -Act — Put it into practice fast and refine. -Teach — Share what you learn so everyone gets better. Digital Sprout Vision 300 | 300 | 93 Help 300 home service businesses generate $300M+ in revenue through better marketing, systems, and execution — while maintaining a 93%+ annual client retention rate. About the Role As our Customer Success Manager, you will serve as the primary point of contact for clients and help ensure campaigns, websites, and marketing initiatives stay organized, aligned, and moving forward. You will work closely and be supported by our Project Manager and CEO to ensure we are best aligned with client goals and getting clients' results. We have a lean Operating team of the following: -Project Manager -Paid Ads Manager -Web Developer -Designer -Technical SEO Specialist -Content Creator -Lead Quality Specialist This role is ideal for someone who enjoys communication, project coordination, marketing oversight, and building long-term client relationships. You will not be responsible for performing paid ad management, advanced SEO work, full website development, or long-form content creation. However, you must have a strong understanding of general marketing principles and an eye for design and branding in order to review deliverables for quality assurance and brand alignment. We strongly encourage the use of AI within our company workflows. Candidates should already be comfortable using AI tools such as ChatGPT, Claude, Gemini, or similar platforms to improve communication, organization, efficiency, and marketing operations. What You’ll Do -Manage client communication with professionalism, responsiveness, and clarity. -Serve as the day-to-day point of contact for assigned clients. -Work alongside the Project Manager to coordinate timelines, priorities, and deliverables. -Collaborate with clients for digital marketing strategy, promotions, campaigns, and client growth ideas. -Review websites, landing pages, ads, social posts, and marketing materials for quality assurance, accuracy, and brand alignment before client approval. -Present campaign updates and performance insights in an easy-to-understand way. -Record Loom videos, send email updates, and participate in client calls or video calls as needed. -Help ensure projects and deliverables remain on schedule. -Follow up internally on pending items to keep campaigns moving forward. -Spot opportunities to improve campaign performance, communication, or client satisfaction. -Support invoicing for one-off client requests and additional work. -Assist with onboarding new clients and ensuring a smooth client experience. -Utilize AI tools to improve workflow efficiency, communication, reporting, and operations. What We’re Looking For -5+ years of experience in marketing coordination, account management, customer success, or a similar role. Agency experience is not required. -Excellent written and verbal communication skills. -Comfortable in front of a camera (Google Meetings) -Experience recording Loom videos or presenting marketing updates to clients. -Experience using ClickUp for task and project management. -Basic understanding of Figma for reviewing design files and collaboration. -Strong organizational skills and ability to manage multiple clients simultaneously. -Ability to review creative work with an eye for design, branding consistency, and user experience. -Comfortable reviewing websites and marketing materials for quality assurance. -Experience using AI tools such as ChatGPT, Claude, Gemini, or similar platforms. -Experience with client onboarding processes. **General understanding of digital marketing and related tools, including:** -Website best practices -WordPress & Elementor Theme Builder -Conversion Rate Optimization -Paid advertising -Social media -SEO fundamentals -Google Analytics -Google AdWords -Local Service Ads -Meta -Google Search Console -Google Business Profile Why Join Digital Sprout? -Long-term growth opportunity within a rapidly growing agency. -Collaborative and supportive team environment. -Opportunity to work with a variety of growing home service brands. -Strong systems, training, and operational structure already in place. -AI-forward company culture that embraces innovation and efficiency. -Ability to grow into larger leadership or operations roles over time. **Compensation Bonuses after 120 Days for Client Rentention and Upsells** **Quarterly Profit Margin Bonuses after 1 Year** Application Note To confirm you’ve fully read this posting, please start your cover letter with: “I’m a human 5655”

PART-TIME GRAPHIC DESIGN, WEBSITE, VIDEO, AND SOCIAL MEDIA SPECIALISTS FRACTIONAL / CONTRACT EMPLOYMENT TYPE • Part-Time, As-Needed • Independent Contractor(s) • Remote, U.S.-based • California candidates encouraged HOURS • Project-based • Typically 5-20 hours per project • Must be available between 9 a.m. and 6 p.m. PT COMPENSATION • $60-$80 per hour, commensurate with experience ABOUT FULL COURT PRESS COMMUNICATIONS Full Court Press Communications works with foundations, nonprofits, advocacy coalitions, government agencies, mission-minded businesses, and more. We help these organizations communicate about their social change initiatives, including campaigns on the environment, climate change, healthcare, housing, and homelessness. We pride ourselves on being: • Small but mighty. We take on projects ranging from local issues in the Bay Area to nationwide campaigns. • Responsive and effective. We tell our clients what we’re going to do, and we deliver. • Social change focused. We work primarily with organizations addressing important social issues, from the environment to affordable housing. Learn more at fcpcommunications.com or @fcpcommunications. ABOUT THE ROLE / WHAT YOU’LL DO We’re seeking graphic designers, website managers, video editors, and social media strategists to provide short-term support on client projects. Based on applicants’ skill sets, we may choose to work with one contractor or multiple contractors to fill specific needs. Candidates are encouraged to apply if they bring expertise in at least one of the skill areas listed below. Expertise in all areas is not required. WEBSITE MAINTENANCE AND UPDATES We are looking for contractors who can: • Maintain and update existing WordPress websites built with Elementor • Conduct regular website maintenance and security checks • Troubleshoot and address website issues as needed • Make limited website updates and changes • Ensure websites remain in compliance with ADA standards • Monitor website performance using Google Analytics • Provide insights and recommendations to improve traffic, engagement, and conversion metrics WEBSITE DESIGN AND DEVELOPMENT We are looking for contractors who can: • Build new WordPress websites and provide ongoing support • Conceptualize a visual identity, site map, and website layout • Design and build websites; coding experience is not required • Implement graphic and text changes • Implement SEO optimization and final backend setup before launch • Monitor website performance using Google Analytics • Provide insights and recommendations to improve traffic, engagement, and conversion metrics • Troubleshoot and address website issues as needed • Make limited updates and changes on an ongoing basis SOCIAL MEDIA GRAPHIC DESIGN We are looking for contractors who can: • Design and edit social media graphics in Canva • Create visually appealing designs using provided text and direction • Edit and incorporate feedback and input • Finalize and provide ready-to-share files SOCIAL MEDIA VIDEO CREATION AND EDITING We are looking for contractors who can: • Conceptualize, script, and edit social media videos in CapCut • Recommend types of social media videos to create • Develop video scripts that include a compelling hook and strong CTA • Develop a plan to capture needed footage for videos • Edit raw footage into a shareable product for social media • Edit and incorporate feedback and input • Finalize and provide ready-to-share files Bonus: Ability to capture social media video content in person. Must be located in the Bay Area. SOCIAL MEDIA ADVERTISING We are looking for contractors who can: • Conceptualize and run successful social media ad campaigns on Meta Business Suite • Recommend ad campaign strategies based on project goals, audiences, and budget • Implement and run ad campaigns, including creating ad copy and visuals • Adjust campaigns based on performance metrics • Provide reporting and analytics throughout the campaign EMAIL MARKETING We are looking for contractors who can: • Create compelling email campaigns in MailChimp • Manage and segment contact lists • Design email templates and write compelling copy • Report on campaign performance • Make recommendations for campaign adjustments GRAPHIC DESIGN AND BRANDING We are looking for contractors who can: • Design a wide range of compelling visual materials, including brochures, reports, billboards, digital ads, logos, and more • Work in Canva and InDesign • Conceptualize design ideas and create branding, including mood boards • Create visually appealing designs using provided text and direction • Edit and incorporate feedback and input • Finalize and provide ready-to-share files WHO YOU ARE / WHAT YOU BRING You may be a strong fit if: • You are excellent at your craft, whether that is building websites, creating compelling social media videos, designing brochures and graphics, managing digital campaigns, or another relevant skill set • You have worked either as a freelancer or in-house • You ideally have experience with nonprofits, foundations, communications or marketing agencies, mission-focused businesses, or political campaigns • You have 3-5 years of professional experience or more, depending on your area of expertise • You take a proactive approach to getting work done • You have experience tracking multiple projects and priorities • You have strong attention to detail and focus on accuracy and thoroughness • You have a strong bias for action and proactively overcome obstacles • You are comfortable working in a remote, fast-moving, and client-facing environment TECHNICAL SKILLS Depending on the area of focus, we are looking for proficiency in one or more of the following: • WordPress, Squarespace, and other website platforms • Elementor • InDesign • Canva • Meta Business Suite • LinkedIn Ads • TikTok for Business • Google Analytics • MailChimp • CapCut HOW THIS ROLE WORKS • This is a 1099 contractor role, not a full-time position • Work is assigned on an as-needed, project-based basis • Hours will vary month-to-month depending on client demand • You’ll work both independently and as part of the Full Court Press team HOW TO APPLY We’d love to learn more about you. To be considered, please submit: • Responses to the pre-screening questions in this job posting • Your resume • A cover letter sharing your interest in this opportunity and indicating which skill sets you can provide • Two to three relevant work samples for each skill set, along with a paragraph explaining each work sample and your role in creating it • Two references for current or former relevant projects Incomplete applications may not be considered. Additional links to portfolios are welcome but should not replace the materials listed above. We encourage candidates to apply before June 22, as we expect to conduct a first round of interviews that week. After June 22, applications will be accepted on a rolling basis and reviewed as time allows. Full Court Press Communications is an equal opportunity employer.