Overview We’re looking for an experienced AI engineer or AI systems builder to help us design and build an internal intelligence layer that turns fragmented customer data into actionable growth opportunities. Right now, customer insights live across multiple disconnected systems — CRM notes, product usage data, emails, support tickets, and spreadsheets. While the data exists, it is not structured in a way that helps us proactively identify expansion opportunities, churn risks, or account-level next steps. We want to build an AI-driven system that continuously synthesizes this information and helps our team understand: * What is happening inside each account * Where expansion or upsell opportunities exist * Which accounts are at risk and why * What the next best action should be for each customer ⸻ What You’ll Build You will design and implement an AI system that can: * Ingest structured and unstructured data (CRM, emails, notes, product signals) * Build dynamic “account intelligence profiles” for each customer * Identify patterns across accounts (usage drops, feature gaps, expansion signals) * Generate clear, human-readable account summaries * Recommend next-best-actions for sales, customer success, or leadership * Surface expansion opportunities based on behavioral and contextual signals * Flag risk signals early with supporting reasoning ⸻ Ideal Output For each account, the system should be able to generate: * A concise account narrative (“what’s going on here”) * Key signals and anomalies * Expansion opportunities (with rationale) * Risk factors (churn or stagnation indicators) * Suggested actions for the team this week * Confidence level and supporting evidence ⸻ Why This Matters We are sitting on a large amount of customer data, but most of it is passive. The goal is to turn it into an active intelligence system that helps our team: * Prioritize the right accounts * Increase expansion revenue * Reduce churn risk * Spend time on the highest-impact opportunities This becomes a core internal system that directly impacts revenue efficiency and customer outcomes. ⸻ Ideal Candidate We’re looking for someone with experience in: * LLM-based systems and agentic workflows * Data pipelines and multi-source data ingestion * Prompt engineering + structured reasoning systems * CRM systems (Salesforce, HubSpot, etc.) * Customer analytics / product analytics * Building internal AI tools or copilots * Backend + API integration work Bonus if you’ve worked on: * RevOps tooling * Customer success platforms * Data enrichment or account intelligence systems * SaaS growth analytics ⸻ Deliverables * System architecture for AI customer intelligence layer * Data ingestion and normalization approach * Prompting / reasoning framework for account analysis * Prototype system (or working MVP) * Output format for account intelligence reports * Documentation for internal expansion and scaling * Recommendations for tooling (build vs buy decisions) ⸻ Engagement This starts as a project-based build, but could expand into a long-term role as we scale the system across our entire customer base and additional workflows. ⸻ To Apply Please include: * Examples of AI systems or agentic workflows you’ve built * Experience integrating LLMs with real business data * Your recommended architecture for a system like this * Any clarifying questions you’d want answered before starting

I am a partner at a recruiting firm seeking a conversational AI tool to enhance our communication with candidates and clients. Our business is highly conversational, and we primarily use LinkedIn and Loxo. We need a tool that can efficiently manage and personalize our interactions, potentially integrating with our existing platforms.

Project Overview We are looking for an experienced AI workflow, process design, and prompt engineering expert to help us automate part of our sales and proposal development process. Currently, our project management team spends 4–12 hours developing a custom research plan and proposal for each active FSI lead. In busy weeks, we may work on 5–6 leads, which creates a significant time burden and slows down response time. We want to build a custom ChatGPT skill or AI workflow that can take sales notes, email context, and call notes, then help generate a research plan and proposal in our existing format. What We Need We need someone who can: Learn and map our current sales/proposal process Translate that process into a structured AI workflow Write effective prompts and decision trees Train or configure a custom ChatGPT skill/workflow Help the AI ask the right follow-up questions Generate proposal sections based on uploaded notes Recommend research scope, segmentation, targets, and options Output the final proposal in our existing template Desired Workflow The ideal AI workflow would allow us to upload notes from emails and sales calls. The AI would then ask a series of structured questions to determine how to write each section of the proposal. The AI should be able to: Recommend the appropriate research process Suggest project scope Identify demand segmentation opportunities Create tables for the proposal Recommend constituencies and companies to target Suggest research options Draft the proposal using our template Provide a strong first draft that our team can review and adjust Business Goal The goal is to significantly reduce the time spent developing research plans and proposals, especially for early-stage leads and marketing-generated opportunities. This is particularly important for new leads from companies we have not worked with before, where the probability of closing may be relatively low. We want to respond quickly and professionally without taking excessive time away from active client projects. Ideal Freelancer You should have experience with some or all of the following: AI workflow design Prompt engineering Custom GPTs or ChatGPT skills Sales/proposal automation Business process documentation B2B research or consulting workflows Template-based document generation AI-assisted decision trees Knowledge management or internal AI tools Experience with market research, consulting, or proposal development is a plus. Deliverables We expect the freelancer to deliver: A documented AI workflow/process map A set of structured prompts and instructions A functioning custom GPT, ChatGPT skill, or equivalent AI workflow Question logic for gathering missing proposal inputs Proposal section drafting logic Testing and refinement using sample lead notes Documentation so our team can maintain and improve the workflow Project Type This will likely begin as a one-time project, with potential for ongoing support as we refine the workflow and expand it to other proposal types. To Apply Please include: Examples of AI workflows, custom GPTs, or prompt systems you have built Your experience with proposal automation or business process automation Your recommended approach for this project Any questions you would need answered before starting

I am a Ph.D. and digital product business owner who uses AI (Claude, ChatGPT, and other AI tools) every day to build, market, and scale my business. My 12-year-old son and I are looking for an experienced AI tutor who can teach us how to work with AI effectively—not just how to ask questions, but how to think, build, create, and solve problems with AI. This is an ongoing coaching relationship, not a one-time class. I already use AI daily and want to become significantly more advanced in prompt engineering, AI workflows, automation, and business applications. My son is curious, creative, and highly motivated. We want someone who can grow with him over the coming years as AI continues to evolve. WHAT WE ARE LOOKING FOR • Weekly one-on-one coaching sessions (one for me, one for my son) • Hands-on learning using real projects—not lectures or slide presentations • Practical skills that can be used immediately • A structured curriculum that builds over time • Someone who enjoys teaching and can explain complex ideas clearly • Experience with Claude, ChatGPT, and current AI tools MY LEARNING GOALS I use AI every day and want to continue improving how I work with it. Topics include: • Advanced prompt engineering • AI workflow design • Prompt refinement and iteration • Research and fact-checking • Marketing copy • Product descriptions • Sales pages • Email sequences • Business automation • AI-assisted content creation • Website content • Productivity systems • Emerging AI tools and best practices JORDAN'S LEARNING GOALS Jordan is 12 years old. While we'll certainly use AI for school projects and writing, our larger goal is to help him develop future-ready skills that will grow with him through middle school, high school, college, and beyond. We are looking for someone who can progressively teach him how to use AI to create, build, and solve problems. Topics may include: • Learning how to communicate effectively with AI and using AI to support academic success • Critical thinking and verifying AI responses • Research and creative writing • Brainstorming and problem solving • Website design and development with AI • Creating simple games with AI • Building apps and digital tools as his skills grow • Learning basic programming concepts using AI as a coach • Entrepreneurship and business ideas • Using AI to help businesses become more efficient • Marketing and content creation • Responsible and ethical use of AI • Developing confidence as a creator—not just a consumer—of AI technology The ideal tutor enjoys helping young people build real-world skills and can gradually increase the difficulty as Jordan grows. WHAT WE ARE LOOKING FOR IN YOU • Demonstrated experience teaching AI—not simply using it • Strong prompt engineering knowledge • Comfortable teaching both an adult professional and a motivated 12-year-old • Patient, engaging, and adaptable • Able to build a long-term curriculum instead of isolated lessons • Reliable, organized, and an excellent communicator Bonus experience: • Programming or software development • Website development • AI-assisted coding • Game development • Digital marketing • Entrepreneurship • Small business consulting LOGISTICS • Two weekly sessions (one for Jordan and one for me--45–60 minutes each) • Zoom • Weekly to start • Start date: ASAP • Budget: Please include your hourly rate. TO APPLY Please include: Your hourly rate. Your experience teaching AI and prompt engineering. An example of how you would structure Jordan's first month of lessons. An example of how you would structure my first month of lessons. What you think will be the most valuable AI skills for a motivated 12-year-old to develop over the next five years. Applications that do not answer these questions will not be considered. We are looking for someone who enjoys teaching, stays current with AI, and is excited about helping both a business owner and a young learner become confident, capable AI users and creators.

1. Exponentials is solving the AI backlash via the co-evolution of AI and humans in the service of human needs, and thus moving from the current extraction model of AI to a collaborative model. For Exponentials, this is moving past discovery silos to create unified discovery across (initially, $25 trillion TAM) Ecommerce, healthcare, education and media. This is accomplished through the combination of Search, LLM's and World models 2. AI can't be (optimally) successful if too many of its (potential) customers are fearful of or dislike AI 3. AI is feared and disliked (in addition to loved), as customers are smart enough to realize that AI is employing an extraction model on humans rather than a collaborative model with humans in the service of human needs 4. Major tech CEO's telling the public that they are wrong to have negative views about AI is insulting one's customer 5. If the AI industry wants to get into a war with the public it will be a stalemate at best. AI has enough perceived benefits already and the AI companies are powerful enough that they can impose their will on the public to a certain degree, but 6. It is inevitable that the AI companies who actually give the customers what they want and what truly benefits them, by flipping from the push to the pull model, will have a sustainable competitive advantage, with both inevitability and defensibility. 7. Famously, the future is already here. It is just not evenly distributed. And famously, there is nothing more powerful than an idea whose time has come. 8. We are not selling technology. We are not selling a model of AI. We are selling an empowered path for humanity that is inevitable and defensible because the AI backlash is real and not sustainable long term. Since we are already receiving interest from world-leading VC's and since the applicant pool is strong, your application needs to be very highly tailored and strong to receive an Upwork interview.

1. Exponentials is solving the AI backlash via the co-evolution of AI and humans in the service of human needs, and thus moving from the current extraction model of AI to a collaborative model. For Exponentials, this is moving past discovery silos to create unified discovery across (initially, $25 trillion TAM) Ecommerce, healthcare, education and media. This is accomplished through the combination of Search, LLM's and World models 2. AI can't be (optimally) successful if too many of its (potential) customers are fearful of or dislike AI 3. AI is feared and disliked (in addition to loved), as customers are smart enough to realize that AI is employing an extraction model on humans rather than a collaborative model with humans in the service of human needs 4. Major tech CEO's telling the public that they are wrong to have negative views about AI is insulting one's customer 5. If the AI industry wants to get into a war with the public it will be a stalemate at best. AI has enough perceived benefits already and the AI companies are powerful enough that they can impose their will on the public to a certain degree, but 6. It is inevitable that the AI companies who actually give the customers what they want and what truly benefits them, by flipping from the push to the pull model, will have a sustainable competitive advantage, with both inevitability and defensibility. 7. Famously, the future is already here. It is just not evenly distributed. And famously, there is nothing more powerful than an idea whose time has come. 8. We are not selling technology. We are not selling a model of AI. We are selling an empowered path for humanity that is inevitable and defensible because the AI backlash is real and not sustainable long term. Since we are already receiving interest from world-leading VC's and since the applicant pool is strong, your application needs to be very highly tailored and strong to receive an Upwork interview.

We’re looking for experienced AI professionals to provide short, original quotes, practical insights, and light content feedback for our educational articles and guides. Your real-world perspective will help make the content more accurate, useful, and trustworthy for readers. The initial project involves reviewing and contributing to one guide, with the possibility of ongoing work. Example guide: onlinemastersdegrees.org/best-programs/information-systems/ **What You’ll Do:** * Review AI education content for accuracy and clarity * Leave light feedback through Google Docs comments * Provide brief expert quotes, usually 2–5 sentences each * Offer practical insights based on real-world AI, machine learning, or data science experience * Help add context around AI careers, degree programs, certifications, skills, tools, and industry expectations **For the Initial Project:** We’re looking to add approximately 3–4 short expert quotes to one AI guide. Quotes should be original, practical, and based on your professional experience. **Details:** * $30 per page * Pages typically take 20–30 minutes * Clear guidelines and examples provided * Contract, flexible, and ongoing work **Relevant Experience May Include:** * Artificial intelligence * Machine learning * Data science * Generative AI * Natural language processing * Computer vision * AI product development * MLOps * AI governance, risk, or compliance * Responsible AI * AI education or workforce development **In your submission, please include:** 1. A few sentences about your AI background, professional experience, and areas of expertise 2. Any relevant degrees, certifications, credentials, or notable AI projects 3. Link to your LinkedIn profile To help us sort through automated submissions, please put the name of Shopify’s CEO at the top of your submission.

I'm seeking an expert to develop an AI agent that will assist in managing my business. The AI should be able to handle tasks such as scheduling, data analysis, and customer communication. The ideal candidate will have experience in business management and AI development, and be able to deliver a functional prototype within a month.

We are an outsourced accounting and tax firm serving small businesses. We handle bookkeeping, accounts payable, expense management, financial reporting, and tax preparation. We're at a point where we want to seriously rethink how we work — not just add AI tools on top of old processes, but redesign our workflows from the ground up to take advantage of what AI can actually do. We're looking for a contractor who has done this before — someone who understands accounting and tax workflows deeply and also has hands-on experience implementing AI tools in professional services or finance environments. What you'll do: • Map our current accounting and tax workflows end-to-end • Identify where AI can replace, assist, or accelerate steps • Research and evaluate tools that fit our stack (we use QBO, and are open to others) • Work alongside our team to build and document the new workflows — not just hand us a deck • Help us implement and iterate until the workflows are actually running Who we're looking for: • Strong background in accounting, tax, or working closely with firms that do this work • Real experience deploying AI tools in a professional services or finance context — not just theoretical • Familiarity with tools like AI document processing, workflow automation, or AI-assisted review • Someone who can roll up their sleeves and build alongside us, not just consult from a distance This is a part-time engagement to start. If it goes well, there's room to expand the scope. We are serious about this — we want to move from buying tools to actually redesigning how we operate, and we need someone who has done it. In your application, please tell us: what accounting or tax workflows have you redesigned with AI, what tools were involved, and what the before/after looked like. Specifics matter more than credentials here.

I am looking to partner with a competent dev team (individual or team) to launch AI implementation solutions for small and medium-sized businesses. As a sales professional, I aim to provide innovative solutions that enhance business operations. The ideal candidate will have experience in AI technologies and a strong understanding of business needs.