GoHighLevel Systems Architect Needed to Build Complete CRM & Automation Infrastructure Music Habitat is a music technology startup launching in New Orleans and expanding nationally. Our mission is to help independent artists build sustainable careers by connecting them with venues, sponsors, fans, content opportunities, merchandise sales, and future booking opportunities. We are looking for an experienced GoHighLevel expert to design and build the operational backbone of our company. This is not a simple funnel project. We need someone who can think strategically and build a scalable CRM, automation, and revenue operations system that will support rapid growth. Primary Objectives Build a complete GoHighLevel environment that manages: Artists Artist application forms Artist onboarding Artist qualification workflow Artist status tracking Artist communication automation Venues Venue lead capture Venue sales pipeline Subscription onboarding ($200/month) Venue relationship management Automated follow-up campaigns Sponsors Sponsorship inquiry forms Sponsorship sales pipeline Proposal tracking Contract stages Sponsor communication workflows Investors Investor intake forms NDA workflow Investor pipeline Investor status tracking Automated investor updates Ambassadors Ambassador application process Referral tracking Performance tracking Communication workflows Events Event registration forms Attendee tracking Volunteer tracking Vendor management Sponsor integration Deliverables CRM Structure Create a clean and scalable CRM architecture that supports multiple business units and customer types. Pipelines Build separate pipelines for: Artists Venues Sponsors Investors Ambassadors Automation Workflows Develop workflows for: Lead capture Follow-up sequences Appointment booking Internal notifications Task assignments Pipeline movement Email automation SMS automation Forms Build all required intake forms and application forms. Dashboards Create executive-level reporting dashboards showing: Lead volume Conversion rates Pipeline value Sponsor sales Venue sales Investor activity Documentation Provide Loom videos explaining: System structure Pipeline management Workflow management Future maintenance Integrations Experience with the following is preferred: Stripe Zapier Make.com Twilio APIs Membership Portals SaaS Mode AI Automations Ideal Candidate You have: Built multiple GoHighLevel systems from scratch Experience creating complex CRM architectures Experience with sales operations and revenue operations Strong workflow automation skills Strong documentation skills To Apply Please provide: Number of GoHighLevel systems you have built. Links or screenshots of previous work. Loom walkthroughs if available. Your recommended architecture for Music Habitat. Estimated timeline and fixed-price proposal. Important We are looking for a long-term partner, not just a contractor. If the initial project is successful, there will be ongoing opportunities to support future brands within our portfolio, including: Music Habitat Observe Life Volabite Future startup ventures

Job Title: Full-Stack Website Developer / Software Engineer – Lending Broker Portal Position Summary Lending Success Pot is seeking an experienced Full-Stack Website Developer / Software Engineer who can thoroughly understand our lending broker business processes and continuously improve our technology platform. The ideal candidate will analyze existing systems, identify opportunities for improvement, integrate modern technologies, and develop scalable solutions that enhance the borrower, lender, and internal team experience. This position requires someone who is highly analytical, innovative, and experienced in web development, software engineering, system integration, automation, and artificial intelligence. Key Responsibilities Job Title: Full-Stack Website Developer / Software Engineer – Lending Broker Portal Position Summary Lending Success Pot is seeking an experienced Full-Stack Website Developer / Software Engineer who can thoroughly understand our lending broker business processes and continuously improve our technology platform. The ideal candidate will analyze existing systems, identify opportunities for improvement, integrate modern technologies, and develop scalable solutions that enhance the borrower, lender, and internal team experience. This position requires someone who is highly analytical, innovative, and experienced in web development, software engineering, system integration, automation, and artificial intelligence. Key Responsibilities Gain a thorough understanding of the entire Lending Success Pot business model, lending workflow, and customer journey. Analyze existing website architecture, customer portals, and internal systems to identify opportunities for improvement. Design, develop, maintain, troubleshoot, and optimize the Lending Success Pot portal. Improve user experience, website performance, scalability, reliability, and security. Develop secure borrower, broker, lender, and administrator portals. Integrate lead management systems to efficiently capture, organize, qualify, and track prospects throughout the lending process. Integrate CRM platforms and marketing automation tools to streamline customer communications, lead nurturing, campaign management, and reporting. Build automated workflows for: Lead capture Loan applications Document collection Identity verification Appointment scheduling Loan status updates Email and SMS notifications Follow-up sequences Customer onboarding Integrate AI agents and intelligent automation to assist with: Customer support Lead qualification Frequently asked questions Appointment scheduling Document collection Loan application assistance Customer follow-ups Internal workflow automation Integrate third-party APIs, including lending platforms, CRM systems, payment processors, e-signature services, communication platforms, analytics tools, and other business applications. Collaborate with management to recommend innovative technology solutions that improve efficiency and business growth. Monitor system performance, troubleshoot technical issues, and implement continuous improvements. Ensure compliance with data security, privacy, and industry best practices. Maintain comprehensive technical documentation and follow software development best practices. Qualifications Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or equivalent professional experience. Strong experience in full-stack web development and software engineering. Expertise in modern web technologies, APIs, cloud services, databases, and system integrations. Experience integrating CRM platforms, lead management systems, marketing automation platforms, and AI-powered solutions. Strong understanding of automation technologies and business process optimization. Excellent analytical, troubleshooting, and problem-solving skills. Ability to translate complex business requirements into scalable technical solutions. Strong communication skills and the ability to work collaboratively with cross-functional teams. Preferred Experience Experience with lending broker platforms, financial technology (FinTech), customer relationship management (CRM), loan origination systems (LOS), AI agents, conversational AI, workflow automation, cloud infrastructure, analytics dashboards, and secure web application development is highly preferred. Success Measures The successful candidate will deliver a highly efficient, secure, and scalable lending portal that improves operational efficiency, enhances customer experience, automates manual processes, integrates AI-driven capabilities, strengthens lead management and marketing automation, and supports the long-term growth of Lending Success Pot.

Company Description sojo provides amenities for vacation rentals — but we're not just a product company. We're the vacation rental industry's first amenity automation platform, and a B2B SaaS company operating at the intersection of product, tech, and logistics. We connect directly to property managers' reservation calendars to automate guest amenity delivery — think welcome bundles, toiletry kits, custom-branded coffee packaging, and snack bags waiting for guests when they walk through the door. We handle everything from sourcing products to custom packaging design to making sure the right products are packed and shipped on time for every single reservation. Role Description We're looking for an SEO expert who knows Shopify well and can help us improve organic visibility, fix technical issues, and build a keyword strategy that actually moves the needle. This role is a great fit for someone who works from data, communicates clearly, and can translate an audit into a prioritized action list a non-SEO team can actually execute on. We're currently running paid search campaigns and starting to gather strong search term data — you'll have that intel to inform your organic strategy from day one. *A note on our team: We're currently building out a small roster of freelance talent — including a Shopify Landing Page Designer/Developer and a Copywriter. If you work within a team or have a trusted network across these disciplines, we'd love to know. Here's what you'll be working on: - Technical SEO Audit. Identify and prioritize gaps across our Shopify site — page speed, metadata, structured data, crawlability, redirects. - On-Page Optimization. Meta title review across all pages, headings, internal linking, schema — the fundamentals done right. - Keyword & Content Strategy. Research and prioritize keywords aligned to our ICP and funnel; brief our content team on opportunities. - Blog & Case Study Optimization. Audit and optimize existing blog posts and case studies, and set up an ongoing optimization process for new case studies as we publish them. We're currently using Avada SEO & AI Blog — we'd love your take on whether it's the right tool for us and how to get more out of it (or what we should be using instead). - Ongoing Strategy & Reporting. Track performance, flag wins and gaps, and keep our team informed without drowning us in dashboards. - AI Search Strategy. Help us show up where leads are searching — including AI-powered tools like ChatGPT, Perplexity, and Google's AI Overviews. What We're Looking For - Shopify SEO fluency — you know what's fixable in-platform vs. what needs a developer. - Comfortable with crawl tools, Core Web Vitals, structured data, and Search Console. - Able to turn findings into clear, prioritized recommendations a marketing team can act on. - Strong communicator — we're not SEO experts, and we need a partner who can bridge that gap. - Bonus: Familiarity with HubSpot (our CRM and blog platform). - Responsive, reliable, and able to act quickly. - Familiarity with Notion and Slack a plus. To Apply Share examples of past SEO work (before/after metrics are always welcome), the tools you rely on, and your rate and availability.

MARKET & PRODUCT RESEARCH ANALYST — PROPTECH / REAL ESTATE AI SOFTWARE (FULL, SELF-DIRECTED DEEP-DIVE EVALUATIONS) === PROJECT OVERVIEW === I'm in the early, exploratory stage of a new venture in property technology and real estate AI tooling. Before I build anything, I want a thorough, ground-level understanding of the existing software landscape — how today's leading platforms actually work, what they offer, how they're sold, and what they really cost once you get past the entry-level plan. I'm hiring a detail-oriented research analyst to run complete, hands-on evaluations of established software products in this space. Think of this as the kind of due diligence you'd do if you were about to enter a market and wanted to understand a product inside and out — not a surface-level summary, but a complete walkthrough of the product, the buying process, the people you talk to, and the real pricing at scale. This work is self-directed. I'll assign you a specific product (privately, after we kick off) and you own the entire process from there — how you sign up, who you contact, how you present yourself, what you ask, and how you get to a real enterprise-level quote. You run it end to end and bring me back the full picture. I'm available throughout to answer your questions. === WHAT YOU'LL DO (THE FULL PROCESS — YOU OWN IT END TO END) === For the assigned product, you will go through the entire prospective-buyer journey yourself: 1. PRODUCT & OFFERING ANALYSIS - Sign up for / gain access to the product (free trial, freemium, or demo access as available). - Explore and document everything: every feature, capability, module, dashboard, data set, workflow, report, and any AI / automation functionality. - Capture the user experience: onboarding, ease of use, navigation, depth and quality of data, integrations, supported use cases, target customer, strengths, gaps, and limitations. - Screenshot as you go. 2. VENDOR COMMUNICATIONS ON PRODUCT & PRICING - Reach out to the vendor's sales team and carry out the conversation by email. - Ask thorough questions about capabilities, data coverage, onboarding, support, and — especially — pricing. - Record the name and title of every person you communicate with, and save the full email correspondence. 3. FULL PRODUCT DEMO (RECORDED) - Schedule and complete a live product demo with the vendor. - Record the entire demo meeting (screen + audio). You must be comfortable recording video calls. - Also record your own narrated screen walkthrough of the product, showing how it actually works in practice. 4. PRICING & LICENSING AT SCALE *** MOST IMPORTANT *** - Take the process all the way to a real quote for a LARGER, MULTI-SEAT / TEAM / ENTERPRISE-level license — NOT a single-user or entry-level plan. - To get there, you'll present yourself as a prospective business buyer evaluating the product for a larger organization. The persona and approach are entirely up to you — figure out what's needed to reach the right pricing tier and the right people. - Capture every pricing detail: all tiers and what's included at each, per-seat vs. flat pricing, add-ons, data / usage limits, contract length, onboarding / implementation fees, and every discount offered or negotiated.

Description We are building Cardinal Hearts, a Stanford-centered digital wellness and anonymous peer support platform designed to help students navigate romantic relationships--share experiences, seek support, access personalized resources, and foster meaningful reflection in a psychologically safe environment. The platform will be fully accessible across both mobile and desktop devices, with a seamless, intuitive experience on each. We are looking for a talented full-stack developer to build a high-resolution functional MVP/prototype with scalable frontend and backend architecture. This is not a traditional social media platform — the interaction model should feel intentional, supportive, privacy-conscious, and community-centered. --- Core Features Frontend Development We need a modern, clean, responsive application that works seamlessly across: * Mobile devices * Tablets * Desktop/laptop browsers Key features include: * Anonymous posting feed * Post creation flow * Stanford-inspired branding/aesthetic * Tagging/filter system: * “Seeking Advice” * “Just Wanted to Share” * User onboarding/login flow * Saved/bookmarked posts * Ability to “follow/save” posts for later viewing * Personal Diary feature (see below) * Responsive UI optimized for both mobile and desktop --- Community Interaction Features We want engagement to feel emotionally supportive rather than performative social media. Features include: * “I Resonated” reaction button on posts * Anonymous resonance counts visible publicly * Optional sorting/filtering by most resonated posts * Private “This Didn’t Resonate” feedback option (not visible to other users; used only for internal analytics and personalization) * Aggregate engagement signals used to improve content surfacing and recommendations --- Diary Feature (Personal Reflection System) Each user will have a **Diary**, which serves as their personal timeline of activity and reflection. Core functionality: * All public posts automatically appear in the user’s Diary, organized by date * Users can also write **private diary entries** that are never shared publicly * Clear distinction between: * Public posts (community-visible + stored in diary) * Private reflections (personal only) Diary capabilities: * Chronological timeline view of all entries * Ability to filter between public and private entries * Optional tagging of entries (e.g., reflection, advice-seeking, personal note) * Centralized place to revisit personal experiences over time --- Mood & Reflection Calendar Feature We also want a reflective mood tracking system inspired by apps like *Natural Cycles*. When users reflect or write in their diary, they can optionally select a **mood using an emoji-based system** (e.g., “Anxious 😟”, “Sad 😔”, “Calm 🙂”, etc.). Core functionality: * Users can attach a mood to each entry (optional) * Mood input should be fast and lightweight (emoji + label selection) Visualization: Users can view their data in: * Daily view (mood + associated entries) * Weekly trends * Monthly calendar or heatmap visualization of mood patterns Purpose: This feature helps users identify emotional patterns over time by connecting: * Mood states * Life events/reflections * Written posts Example: A user may notice repeated “anxious” moods on days involving a specific relationship dynamic, enabling deeper self-awareness and reflection over time. The goal is to support insight, not diagnosis — helping users better understand emotional patterns and triggers. --- Resource Library + Personalized Recommendations We are also building a curated **digital resource library** populated with materials from Stanford’s SHARE (Sexual Harassment/Assault Response & Education) office. Library may include: * Books * Articles * PDFs * Support resources * Educational materials Features: * Admin upload and management system * Categorization/tagging of resources * Personalized recommendations based on: * User posts * Diary entries * Mood data * Tag usage Recommendation system: Can initially be rules-based (no need for full AI at MVP stage) Examples: * Users expressing loneliness may be shown community/support resources * Users seeking relationship advice may receive relevant reading materials Privacy and sensitivity are critical to design. --- Analytics Dashboard (Admin/Internal) We need a basic analytics dashboard including: * Total users * Daily/weekly active users * Posts over time * Most-used tags * Most resonated-with posts * Resource engagement metrics * Repeat visitor tracking Advanced visualization requests: * Calendar view of engagement activity * Heatmap-style visualization for user engagement over time * Trend tracking for usage patterns (daily/weekly/monthly) We are open to recommendations for the best charting libraries/tools. --- Backend Development Requirements * Secure Stanford-only login/authentication * Stanford SSO preferred if feasible * Otherwise .edu-based restriction system * Database architecture and setup * Anonymous posting logic (ensuring privacy separation from identity) * User accounts and diary storage system * Saved posts/bookmarking system * Tag and category management * Moderation/reporting tools (basic MVP) * Scalable backend structure for future expansion --- Preferred Tech Stack Open to recommendations, but currently considering: * React / Next.js * Node.js * Firebase or Supabase * PostgreSQL --- Ideal Candidate * Strong full-stack web development experience * Experience building social or community platforms * Strong UI/UX instincts * Experience with authentication and secure systems * Comfortable building privacy-first products * Strong communication and fast execution mindset * Product/design thinking is a plus Bonus if you have experience with: * Anonymous social platforms * Mental wellness or student-facing products * Recommendation systems * Data visualization dashboards --- Deliverables * Functional high-fidelity MVP/prototype * Clean, documented codebase * GitHub repository handoff * Deployed staging/testing environment --- To Apply Please include: 1. Relevant portfolio/projects 2. Recommended tech stack for this build 3. Estimated timeline 4. Estimated budget range 5. Your approach to: * Anonymous posting architecture * Diary + mood tracking system * Personalized recommendation system 6. Any suggestions or improvements based on your experience We are aiming to move quickly and begin development ASAP.

Overview Action4Equity is seeking a Senior Policy Analyst to help transform community priorities into policy change. This is not a traditional research position. We are looking for someone who understands that data informs policy, but communities should drive it. The Senior Policy Analyst will conduct policy research, analyze legislation, synthesize community input, develop policy recommendations, produce reports, and support local and statewide advocacy initiatives centered on racial equity and community well-being. This position works closely with the Chief Policy Officer, People's Research Councils, community leaders, researchers, and coalition partners. There is opportunity for ongoing engagement following the initial project period. About Action4Equity Action4Equity is a Black-led systems change organization advancing equity through community organizing, community governance, public policy, and community development. Our work spans education, housing, health, economic mobility, justice, and community well-being using the Seven Vital Conditions framework. We believe communities should govern the decisions that affect their lives. Project Objective Develop the research and policy infrastructure necessary to advance Action4Equity's local and statewide policy agenda. Success means producing research that directly influences public policy, institutional practice, and community decision-making. Responsibilities Conduct policy research on local, state, and federal issues Analyze legislation, regulations, budgets, and administrative policies Monitor legislative activity relevant to Action4Equity priorities Produce policy briefs and issue papers Develop data visualizations and policy presentations Translate technical research into community-friendly materials Support People's Research Council meetings with research and analysis Conduct equity impact analyses Research best practices from across the country Develop recommendations for policy campaigns Assist with strategic advocacy initiatives Analyze public budgets and funding opportunities Prepare testimony and presentation materials Support grant writing with policy research Maintain policy databases and research libraries Support coalition partners with research requests Initial 90-Day Deliverables Phase 1 (Days 1–30) Complete policy landscape assessment Inventory current policy initiatives Develop research repository Create legislative tracking system Develop policy research templates Identify priority policy opportunities Produce baseline policy scan Phase 2 (Days 31–60) Develop policy briefs Produce issue analyses Conduct comparative policy research Develop community data profiles Support People's Research Council recommendations Create policy dashboards Develop legislative summaries Phase 3 (Days 61–90) Complete major policy reports Produce advocacy materials Develop annual policy research agenda Create policy monitoring system Develop impact measurement framework Support implementation of priority campaigns Prepare board-ready policy reports Qualifications Required Bachelor's degree in Public Policy, Political Science, Public Administration, Sociology, Economics, Law, Education, Public Health, or related field 3–7 years of policy research experience Strong analytical and writing skills Experience analyzing legislation and public policy Experience synthesizing quantitative and qualitative data Excellent communication skills Preferred Master's degree Experience working with Black communities Experience in racial equity policy Experience with education, health, housing, or economic mobility policy Experience supporting advocacy campaigns Experience with collective impact initiatives Experience working with nonprofits or government Technical Skills Preferred experience with: Microsoft Office Google Workspace Asana Airtable Tableau or Power BI Census and public data sources GIS mapping (preferred) AI research tools Deliverables Successful candidates should be capable of producing: Policy briefs Legislative analyses White papers Community research reports Equity impact analyses Budget analyses Policy presentations Data summaries Executive briefings Public testimony Proposal Requirements Please include: Examples of policy reports or briefs you have written. Your experience supporting policy campaigns or advocacy initiatives. An example of research that influenced a policy decision. Experience translating complex research into accessible public materials. Experience working with community organizations, government, or nonprofits. Your availability over the next 90 days. Ideal Candidate The ideal candidate understands that policy research is only valuable when it informs action. They can move seamlessly between data analysis, legislative research, community engagement, and executive communication. They produce research that is rigorous enough for policymakers while remaining accessible to residents and community leaders.

Location: Massachusetts (Hybrid/Remote with Onsite Support as Needed) Employment Type: Full-Time Clearance/Background Requirements: Ability to pass state and federal background investigations About the Opportunity We are seeking a highly skilled and experienced Senior Splunk Engineer to support large-scale security operations, observability, and data analytics initiatives for government and enterprise environments, including critical support for the Commonwealth of Massachusetts Executive Office of Technology Services and Security (EOTSS). This role requires a hands-on technical expert capable of architecting, deploying, optimizing, troubleshooting, and maintaining complex Splunk environments supporting cybersecurity operations, compliance initiatives, incident response activities, and enterprise IT monitoring. The ideal candidate combines deep Splunk expertise with strong infrastructure, cloud, security, and automation skills and can operate effectively within highly regulated environments. Key Responsibilities Splunk Architecture & Administration • Design, deploy, configure, and maintain enterprise Splunk environments. • Manage Splunk Enterprise and Splunk Cloud deployments. • Administer Indexers, Search Heads, Deployment Servers, Heavy Forwarders, Universal Forwarders, and Cluster Managers. • Design and optimize data ingestion pipelines across diverse data sources. • Implement and maintain Splunk clustering and high-availability architectures. • Perform capacity planning and infrastructure optimization. Security Operations Support • Support Security Operations Center (SOC) initiatives. • Develop and maintain SIEM use cases, correlation searches, alerts, and dashboards. • Create and tune Splunk Enterprise Security (ES) content. • Assist with threat hunting and incident investigations. • Support MITRE ATT&CK mapping and threat detection engineering. • Analyze security events and provide actionable recommendations. EOTSS & Government Support • Assist with onboarding state agencies and municipalities into centralized Splunk platforms. • Support compliance initiatives including CJIS, IRS Publication 1075, HIPAA, NIST, and other regulatory frameworks. • Participate in major incident response activities. • Collaborate with agency stakeholders, security teams, and executive leadership. • Develop operational runbooks and technical documentation. Data Engineering & Integration • Integrate logs and telemetry from: o Microsoft 365 o Azure o AWS o Google Cloud o Windows Server o Linux o Network Infrastructure o Firewalls o Endpoint Security Platforms o Identity Providers o SaaS Applications • Develop custom parsers, field extractions, transforms, and CIM mappings. • Support Splunk Data Models and accelerated searches. Automation & Optimization • Develop automation using: o Python o PowerShell o REST APIs o SOAR platforms • Improve operational efficiency through workflow automation. • Optimize search performance and reduce infrastructure costs. • Implement monitoring and health-check frameworks. Required Qualifications Technical Experience • 5+ years of hands-on Splunk engineering experience. • 3+ years supporting enterprise-scale Splunk deployments exceeding 500GB/day ingestion. • Strong experience with: o Splunk Enterprise o Splunk Enterprise Security (ES) o Splunk Cloud o Splunk ITSI (preferred) o Splunk SOAR (preferred) Infrastructure Knowledge • Windows Server Administration • Linux Administration • Active Directory • Microsoft Azure • AWS • Virtualization Platforms • Networking fundamentals • DNS, DHCP, PKI, VPN technologies Security Knowledge • SIEM Operations • Threat Detection Engineering • Incident Response • Vulnerability Management • Security Frameworks: o NIST o CIS o CJIS o HIPAA o IRS 1075 o CMMC (preferred) Scripting & Development • Python • PowerShell • Regex • JSON • XML • REST APIs • Git Preferred Certifications Splunk Certifications • Splunk Certified Architect • Splunk Certified Admin • Splunk Enterprise Security Certified Admin Security Certifications • CISSP • GIAC Certifications • GCIH • GCIA • Security+ • CySA+ Cloud Certifications • Microsoft Azure Administrator • Azure Security Engineer • AWS Solutions Architect Desired Experience Candidates with experience supporting any of the following will receive special consideration: • State Government • EOTSS • Massachusetts Municipalities • Public Safety Agencies • Law Enforcement • Emergency Management • Healthcare • Critical Infrastructure • Managed Security Service Providers (MSSP) • Security Operations Centers (SOC) Personal Characteristics • Strong troubleshooting skills • Excellent communication abilities • Ability to interact with executive leadership • Strong documentation practices • Self-starter capable of working independently • Team-oriented mindset • Ability to remain calm during high-pressure incidents • Passion for cybersecurity and operational excellence What Success Looks Like Within the first 12 months, this individual will: • Improve Splunk search performance and platform stability. • Assist in onboarding additional agencies and data sources. • Enhance threat detection coverage. • Reduce alert fatigue through optimization. • Strengthen compliance reporting capabilities. • Become a trusted technical advisor for EOTSS stakeholders and leadership. Bonus Qualifications • Previous EOTSS experience. • Existing Commonwealth of Massachusetts relationships. • Experience supporting large Splunk deployments exceeding 1TB/day ingest. • Experience with cybersecurity consulting or MSSP environments. For EOTSS specifically, I would strongly recommend targeting candidates with Splunk Architect, Splunk ES, Microsoft Sentinel, and Massachusetts state government experience, because the technical challenges tend to be as much about stakeholder management, compliance, and onboarding agencies as they are about Splunk administration itself. A former EOTSS contractor or someone from Optiv, Deloitte, Accenture, TekStream, or a large MSSP would likely hit the ground running.

Long-term partnership. Individual operator or tight team. Bootstrapped venture. Propose your engagement. Project Overview BuildQuest is a SaaS marketplace helping homeowners plan $100K–$2M construction projects — major remodels, additions, custom builds. We solve a chronic problem that has plagued residential construction for decades, and we solve it from both sides of the marketplace. Order matters: BuildQuest was built to serve homeowners first. Pros come second. That orientation defines our positioning, pricing, and every decision. What we are BuildQuest is a real SaaS platform in active development — not a slide deck and not a solo founder side project. There’s a serious engineering team, a UI/UX and product lead, and an advisory board with deep tech backgrounds. The product is in good hands. What’s been founder-built and now needs a marketing partner is the public-facing marketing layer — brand voice, story, creative, distribution, infrastructure. That’s the work this hire takes over. Companion Document We’ve also attached the BuildQuest Marketing Manifesto to this posting — eight specific beliefs that shape what we’re hiring for. Please review it before responding. Candidates who reference it directly in their proposal will be evaluated more favorably. The two-sided problem Homeowner side (B2C — primary audience, paying customer). Planning a major project today means fragmenting effort across Pinterest, contractor calls, cost calculators, and trial-and-error research — to figure out what to build, articulate a personal style, land on a realistic budget, and find qualified pros. Months or years. Many projects die in the planning phase. Pro side (B2B — served through serving homeowners). Design and construction pros burn hundreds of hours on unrealistic prospects, then get charged by referral services to chase the same kind of leads. They’re tired of being courted as the customer. How BuildQuest flips the script. Most marketplaces in this category court pros as the customer and treat homeowners as the lead being sold. We do the opposite. Homeowners are the paying customer. Pros earn access by being good at their work — and what they get is fundamentally different from a referral platform: clients with clear scope, defined style, realistic budgets, ready to engage. That’s the B2B strategy: serve pros by serving the homeowner well. Why Now • AI is rewriting consumer discovery. Google search volume is plateauing for the first time. Homeowners increasingly ask ChatGPT, Perplexity, and Claude. The search-and-aggregator model that built Houzz and Angi is structurally shifting. • The referral-platform model is collapsing under pro fatigue and broken unit economics. • Consumer expectations for premium service in residential construction are at an all-time high — with almost nothing in the current landscape meeting them. Someone builds the homeowner-first incumbent in this space within the next 24 months. We intend it to be us. The marketing partner who joins now helps decide what that brand becomes. Why this engagement is different Long-term partnership, preserves your independence. Joining for the long haul — not executing a campaign and disappearing, and not a soft pitch to W-2. The best independents are independent for real reasons; we respect that. Brand DNA, not brand amplification. The narrative, voice, message architecture, and launch playbook are still being shaped. You help architect them. That window closes at launch. A storytelling and visual craft role at its core. The marketing partner owns the brand’s words and the visual output of marketing — mockups, ad creative, collateral, video concepts, social. Clint runs UI/UX and product design; the marketing partner runs marketing design. Two crafts, side by side. Founder-led content is the engine. Bill’s podcast (59 episodes and growing), book, and 30+ years of expertise are the engine. The partner builds the systems around it that scale the founder’s authority — amplification, distribution, repurposing. Founder-engaged collaboration. Bill is present at the weekly working session, looped in on meaningful decisions, and reviewing what goes out before it ships. The partner brings finished thinking and finished work; Bill reacts, we refine, we ship. Decisions happen in days, not months. Core focus areas Creative voice, copy & visual execution (primary) • Develop the brand voice and message architecture for both audiences (homeowner-first B2C, pro-serving B2B) • Write the core marketing collateral — landing pages, email sequences, ad copy, sales pages, social posts, video scripts, podcast descriptions • Produce designed mockups and finished-feeling marketing collateral — show up to working sessions with visualized concepts, not just briefs • Identify hook points — the moments where a homeowner (or pro) commits — and architect messaging and creative around them • Build the educational content strategy that translates 30+ years of construction expertise into content that genuinely teaches and converts • Develop launch narratives across pre-launch, beta, soft launch, public phases Launch & lifecycle systems (primary) • Design and execute waitlist and beta tester recruitment • Recruit design and construction pros to the platform’s free tier • Architect the full lifecycle — acquisition, activation, retention, expansion, referral, win-back • Run early acquisition tests with discipline on owned vs. rented attention Distribution & owned channels • Build distribution systems that turn content into actual attention • Prioritize owned media (email, podcast, community) over rented (paid) • Establish partnership and co-marketing strategy with adjacent brands Polish & revamp the marketing layer • Elevate the current marketing websites (founder-built; in need of partner-driven polish or revamp) • Audit and elevate current social presence and email list • Keep / optimize / rebuild decisions; lead execution Marketing infrastructure • Propose and implement CRM, automation, analytics, reporting • Email automation workflows • AI-augmented content workflows turning 59+ podcast episodes into multi-channel reach Content strategy, SEO & AI-era discovery • Modern SEO: semantic search, topic clusters, E-E-A-T • AI-era discovery: GEO/AEO, structured content for LLM citation, presence inside AI-generated answers • Repurposing systems for long-form expertise • Local SEO for the pro side Required capabilities Creative voice and copy. This role lives or dies on storytelling. You take 30+ years of construction expertise and turn it into stories homeowners feel and pros trust. You write hooks that convert. You design educational content that earns trust by genuinely teaching. You think in hook points and architect messaging around them. You write in long-form and short-form, B2C and B2B. Visual design fluency. You bring concepts to life visually — mockups, layouts, ad creative, social posts, video concepts, marketing collateral that’s already designed when it hits the table. Fluent in modern design tools (Figma, Canva, AI design and video tools). You produce finished-feeling work without waiting on a designer. Sector experience. U.S. home improvement, real estate, or residential design/construction — or proven ability to go deep on a complex category fast, with portfolio evidence. 0→1 launch experience. You’ve shaped brand positioning from scratch and taken products through pre-launch → beta → soft → public launch. Portfolio work to show. AI-era discovery (GEO/AEO). You build for presence inside AI-generated answers, not just search results pages. The most consequential shift in marketing discovery since Google itself The mission for a 2026 launch. Distribution-first thinking. Content abundance is no longer the constraint; distribution is. You measure success on reach and engagement, not output volume. Lifecycle marketing. You think in the full arc — acquisition, activation, retention, expansion, referral, win-back — not just the funnel top. Modern, AI-augmented marketing practice. You’ve built technology-augmented workflows that deliver meaningful productivity gains. Show us how a single operator or tight team uses today’s tools to deliver what used to take ten people — and how that leverage serves both sides of a two-sided marketplace. Analytics, stack architecture, systems thinking. Expert-level analytics, A/B testing, attribution, dashboard design. Can propose and implement a marketing stack appropriate to an early-stage two-sided SaaS. Reusable workflows. Strongly preferred • Two-sided marketplace experience — chicken-and-egg dynamics, geographic clustering, network effects • Vertical SaaS marketing — deep industry credibility, partnerships, community over feature comparisons • Founder-led content systems — you’ve built repurposing and distribution around a founder’s voice without losing the voice Helpful, not required • Performance marketing (Meta Ads, Google Ads, LinkedIn) • Podcast and long-form content optimization • Conversion rate optimization • Prior fractional or agency experience with early-stage clients What you’d be working with • Podcast: 59 episodes (and growing) of long-form expert content with established production workflows • Quinn AI Guide: designed character with voice synthesis and locked tagline, integrated into the platform • Companion brand: book + podcast feeding the platform’s AI knowledge base • Brand Standards v2: visual identity foundation in place • Two marketing websites — founder-built; in need of partner-driven polish or revamp • Live interactive tools on the platform site (proof of the platform philosophy) • Social presence across multiple channels — also founder-built, also needs elevation • Small email list ready to grow and segment How the founder works High standards, intense attention to detail. Every element of design, development, and brand reflects 30+ years of working on projects where one missed detail costs months and tens of thousands. Founder-engaged collaboration. Bill is present at the weekly working session, looped in on meaningful decisions, and reviewing what goes out before it ships. The partner brings finished thinking and finished work; Bill reacts, we refine, we ship. Decisions happen in days, not months. Deep respect for marketing’s value. Bill is not the founder who treats marketing as “spend” or expects magic. He’s looking for a partner whose expertise he respects, whose work he’ll back, and whose voice carries weight in decisions. Dual-vantage perspective. Bill operates from rare understanding of both homeowner and pro perspectives. Expect this to enrich every conversation about positioning, message, and audience. Engagement Structure We are intentionally not specifying fixed hours, retainer amounts, fee structures, or budget. We want you to propose what fits this engagement. Tell us: • Solo operator or tight team • Time commitment you’d propose for this scope • Engagement model (retainer, project-based, hybrid) • Marketing stack you’d recommend and approximate run-rate cost • How you’d structure the first 90 days • Your view on staying beyond launch as a long-term partner We evaluate on quality of thinking, fit with our reality, and the strength of the work itself — not just on price. Application Requirements Please submit your proposal through Upwork with the following: 1. Respond to the Manifesto Review the BuildQuest Marketing Manifesto (attached to this posting). In your cover letter, name 1–2 principles that most resonate with you and 1 you’d push back on or refine. This isn’t a trick — we want genuine engagement with how we think. 2. Cover Letter (300 words max) • Your reaction to the Manifesto • Your sector experience — home improvement, real estate, residential design/construction, or how you’ve gone deep on complex categories before • How you operate as a modern, AI-augmented marketer — and how that leverage serves both sides of a two-sided marketplace • Your view on long-term partner vs. project-only work 3. Writing Sample One piece of writing you’re proud of — a landing page, email sequence, long-form post, ad campaign, or brand narrative. The piece that best represents your voice and your craft. Attach it directly, or describe it in your proposal with a clear summary. 4. Visual Sample One piece of marketing design work you’ve produced — ad creative, social, landing page mockup, video frame, or marketing collateral. Attach it directly, or describe it clearly. We want to see your voice and your visual craft. 5. Portfolio (2–3 examples) • A 0→1 brand or launch you’ve shaped from scratch • A modern marketing workflow or system you’ve built — using technology including AI tools as force multipliers • A messaging architecture or positioning framework you’ve developed • Bonus: home improvement, real estate, marketplace, ConTech/PropTech, or founder-led content systems 6. Stack & Approach • The marketing stack you’d propose for an early-stage two-sided SaaS (homeowner-first) • Your view on AI-era discovery (GEO/AEO) and how you’d execute on it • Your default tools and why — especially CRM, automation, content, analytics • Approximate monthly run-rate cost of the stack you’d propose 7. Engagement Proposal • Solo or tight team • Time commitment • Model (retainer, project, hybrid) • Indicative fee structure • 90-day approach at a high level • Long-term partnership perspective 8. Three References • Preferably from B2B/B2C SaaS engagements • At least one able to speak to modern, AI-augmented capabilities Optional but valued • Short Loom video (2–3 minutes) introducing yourself • Example of a workflow or automation you’ve shipped Interview Process • Initial call with the founder (30 min) — fit, background, sector experience, Manifesto reaction • Take-home exercise (finalists only) — brand audit, positioning hypothesis, 90-day approach, stack recommendation, AI-era discovery move, and a 200-word creative sample • Working session with founder + designer (90 min) — present the exercise, discuss thinking, share visual samples • Reference checks • Final negotiation on engagement terms and offer About the Founder 30+ years in residential design and construction. Author of a published book on the homeowner experience. Host of a long-running industry podcast (59 episodes and growing). Advisory board includes past clients from Apple and senior tech leadership roles. Has built the AI guide and content workflows powering the platform — which is part of why he thinks differently about what a small team can do with modern tools. Mission: Serve homeowners first. Solve a chronic, decades-old problem at the front of the residential construction value chain. Deliver pros a fundamentally different kind of client — by serving the homeowner well.

Executive Virtual Assistant (President Support + Sales Operations) Ongoing contract, up to 20 hours per week About ILM Professional Services At ILM Professional Services, we don't just build software; we craft solutions that transform businesses and lives. Our commitment to excellence, empathy, and innovation is at the heart of everything we do. By fostering a culture that values lifelong learning, inclusivity, and integrity, we empower our team to create impactful solutions that meet our clients' true needs. Join us in our mission to be the most trusted ally in the technology landscape, where every interaction is a step towards a brighter, more connected future. Position Overview ILM is hiring an Executive Personal Assistant (PA) to support the President and bring structure, focus, and execution discipline across day-to-day leadership, sales operations, and cross functional coordination. This role is a force-multiplier: you will convert priorities into clear plans, capture actions and follow-ups in our systems, and ensure commitments turn into completed outcomes. This is not a basic admin role. The PA will act as the President’s operating partner, helping run a weekly operating rhythm across Sales, Marketing, Technology, Human Resources, and Recruiting. Key Responsibilities Executive Operating System & Planning • Own the President’s calendar, email triage, and daily priorities; proactively protect focus time and reduce context switching. • Run a weekly planning cadence: align priorities, define outcomes, and publish a simple weekly plan (Top 5 priorities, key meetings, deadlines). • Prepare the President for 1:1s and key meetings: confirm objectives, create agendas, gather pre-reads, and ensure decisions are captured. • Extract tasks and commitments from conversations and convert them into organized action lists with owners, deadlines, reminders, and follow-ups. • Maintain a real-time executive task dashboard (daily/weekly) that gives visibility to what is in progress, what is blocked, and what is next. • Drive closure: ensure open loops are completed or consciously deprioritized. Sales Support & CRM Discipline • Schedule client meetings and interviews, including calendar invites, agendas, reminders, and logistics (including lunch reservations when needed). • Maintain sales hygiene in CRM: enter deal details, notes, next steps, owners, due dates, and follow-up tasks within 24 hours of activity. • Post-meeting follow-through: organize recordings, summarize outcomes, document action items, and ensure next meetings are scheduled. • Coordinate candidate interviews with clients; send resumes and concise candidate summaries; track interview outcomes and next steps. • Manage contract workflows: send contracts via DocuSign, track signatures, store executed contracts in SharePoint, and maintain a contract/extension tracker. • Proactively manage extensions: trigger reminders and coordinate internal follow-up at least 6 weeks prior to contract end dates. • Support relationship-building efforts such as client gifts and holiday outreach by researching preferences and coordinating delivery. Employee & Leadership Support • Coordinate recurring employee 1:1s with the President; send agendas, reminders, and pre work prompts to drive productive conversations. • Capture notes and distribute clear action items after 1:1s (owners, deadlines, follow-ups). • Maintain the President’s direct-report task tracker and ensure weekly follow-through. • Support company-wide performance processes (360 reviews for managers): scheduling, documentation, reminders, and completion tracking. • Coordinate internal meetings: weekly leadership cadence, Scrum notes distribution, and twice-yearly all-company meetings. • Draft executive communications as requested (anniversary messages, year-end updates, employee recognition). • Coordinate employee appreciation and gifting initiatives. Qualifications Experience • 5+ years of high-ownership Personal Assistant in a small business environment. • Demonstrated experience building structure for an unstructured environment: weekly planning, action tracking, and follow-up discipline. • Experience supporting Sales operations and CRM hygiene. • Exposure to professional services, consulting, software/technology, or technical teams is preferred. • Experience coordinating across departments (Sales, Marketing, Technology, HR/Recruiting). Core Skills • Extreme organization and follow-through: you create clarity, set cadence, and close loops. • Strong written communication: crisp agendas, meeting notes, and executive-ready summaries. • Meeting and calendar mastery: you anticipate conflicts, sequence priorities, and protect focus time. • Operational judgment and discretion: you handle sensitive information with integrity and professionalism. • System builder mindset: you design lightweight processes that reduce chaos and increase throughput. • Proactive ownership: you do not wait to be told; you identify what is missing and take action. Tools & Working Style • Proficiency with Microsoft 365 (Outlook, Word, Excel, Teams) and SharePoint. • Comfort with DocuSign (or equivalent e-signature tools). • Comfort with AI tools for summarization and drafting (e.g., meeting transcript cleanup) while maintaining confidentiality standards. • Ability to work in a fast-changing environment, manage multiple threads, and maintain calm execution under pressure. Core Values and Culture Fit Candidates must demonstrate a strong commitment to ILM’s core values of excellence, integrity, lifelong learning, perseverance and mutual respect. We are looking for a driven individual who embodies an entrepreneurial spirit, is self-motivated, and takes initiative. A passion for technology and a desire to create a positive impact through innovative solutions are essential.