- Fixed price
- Expert
- Est. budget: $1,200.00
Here is what we have so far , a zapier website form that once submitted for a ride request triggers my sms approved twilio number to send me a text with the requested ride info ( lighting fast ) what wouldbe better is Twilio Expert to Build Dispatch Broadcast & Lockout System via Functions & Studio Project Description: We run a local Free community micro courtesy shuttle business utilizing a fleet of 6 gas-powered passenger vans. We need a backend developer to build a text-message-based dispatching system using Twilio Studio, Twilio Functions, and Twilio Sync for data tracking. Core Workflow Required: Web Request Ingestion: Webhook takes ride data (Name, Pickup, Dropoff, Resident Status, Pax count). Active Schedule Check: System checks an internal list of active, on-duty drivers (needs an easy way for me to update weekly schedules or toggles). Simultaneous SMS Broadcast: Send a ride text to only the active drivers on-duty right now. First Responder Wins (Lockout Logic): When a driver replies with a number (e.g., "15"), a Twilio Function checks Twilio Sync. If the ride is still unclaimed, lock it to that driver, store their name and their inputted ETA, and mark the ride as "Claimed". Late drivers must get an automated "Already claimed" text back. Customer Interactive Flow: Trigger a Twilio Studio flow to text the customer: "Your ride is confirmed! [Driver Name] will arrive in [ETA] minutes. Reply CANCEL within 3 minutes if you don't want to wait." Handle customer cancellation loops cleanly. Archival: Push all completed or canceled ride data to a permanent history log. Requirements: Deep experience with Twilio Node.js runtime environments. Proven experience managing race conditions via Twilio Sync Maps/Documents. Ability to build clean, well-commented code so non-technical owners can easily swap out driver lists/phone numbers. Step 2: Prepare Your System Specs (Before the First Call) To keep this fast and budget-friendly, hand developer clean blueprint of your data structure on day one. Have an Excel or Google Sheet ready that maps out exactly what you want tracked: Driver Name Driver Phone Shift Day Start Hour End Hour Status (On/Off Duty) Driver 1 +1727xxxxxxxx Monday 08:00 16:00 Active Driver 2 +1727xxxxxxxx Monday 16:00 23:00 Off-Duty “Can we use Twilio Sync to manage this schedule list, or would it be easier to have the Twilio Function pull this table dynamically from a Google Sheet using the Google Sheets API?” Step 3: Execution and Safeguards the milestone payments based on clear deliverables: Milestone 1 (Setup & Simulation): The developer creates the Twilio Sync environment and proves that if they send two simulate driver texts at the exact same second, one gets the ride and the other gets locked out. Milestone 2 (Studio Integration): The customer text sends successfully with the winning driver's name and ETA, and replying "CANCEL" triggers the cancellation text back to the driver. Milestone 3 (Live Beta Test): I stand on the beach with 2 or 3 of my drivers on a Tuesday afternoon. i hit submit on your webpage, watch the phones drop the texts, claim the ride, and verify the customer workflow. let me know what I missed ?
- Fixed price
- Expert
- Est. budget: $50.00
I’m looking for someone to automate my newsletter workflow. I would like to take newsletter language from google docs and have it auto publish to Substack and Mailchimp using Make.com. It must be through make.com.
- Hourly: $77.00 - $133.00
- Expert
- Est. time: More than 6 months, 30+ hrs/week
Dear Universe, Please send me someone who can automate our workflows. Someone who looks at our WordPress, WooCommerce, HubSpot, Monday, and Make stack and just... knows what needs to happen. Because God knows I've been through the manual emails, the spreadsheet hell, the constant back-and-forth with clients on onboarding, the processes that should've been automated months ago, and dealing with people who are wishy-washy about their commitment. Look, I'm really good with people, I'm good at design, I'm good at ideas... but holding all the mental load of architecting workflows and automation systems? That's not my thing. There's gotta be somebody out there with a really smart, healthy, analytical brain who can help me plan it right, diagram it properly, and architect this like an adult. Someone who does it right the first time. I need a workflows engineer who gets it, someone who can build a client-facing dashboard so our onboarding process runs itself, without me sending a single manual email. If you think you're a good fit, answer as if you're The Universe responding to my plea. Let me know why you're the one, and I'll know you actually read this. Thanks, Universe. Let's see what you got.
- Fixed price
- Expert
- Est. budget: $600.00
Overview Transit & Flow is a fast-scaling Columbus home services company (plumbing, HVAC, drain, sewer, water heater, sump pump) building a premium, AI-powered operation. We are wiring together a set of best-in-class platforms into one self-functioning system that captures, books, reschedules, reminds, invoices, and follows up with customers automatically across phone, website chat, and Thumbtack. We need a senior integration specialist to stand this up cleanly, end to end, on a short-term contract. This is an execution role for someone who has built production voice-AI and automation systems before, not a learner. Detailed architecture blueprints will be provided to the hired contractor under NDA. What you will build A connected stack with no manual re-entry between systems: • Bland AI voice agents (several agents: inbound scheduler, after-hours and emergency handling, Thumbtack lead agent, and an outbound reminders and follow-up agent) • A website chat agent running the same booking logic in text • Thumbtack Live Connect bridged to a Bland agent via API and webhook, plus the Thumbtack lead feed into our automation bus • Quo.com as the telephony and SMS layer (call forwarding to Bland, SMS send via API, one consistent business number) • GoHighLevel CRM integration (contact sync, pipelines, nurture) • Make.com as the orchestration layer (scenarios for booking, rescheduling, reminders, estimates, invoicing, lead intake, error handling) • Scheduling, rescheduling, cancellation, and automated appointment reminders against our field service management platform (currently Jobber, migrating to OctopusPro, so platform-flexible API work is required) • Email automation including emailing and resending invoices and receipts on request Core responsibilities • Configure Bland pathways, custom tools, and webhooks that read and write to our systems mid-call (check availability, book, reschedule, cancel) • Build robust Make.com scenarios with idempotency, retries, error handling, and alerting • Integrate REST APIs and webhooks across Bland, Quo, GoHighLevel, Thumbtack, the FSM, and email • Bridge Thumbtack Live Connect to a dedicated Bland number so leads are answered live • Implement automated SMS and voice reminders with confirm and reschedule handling • Document everything and deliver a clean handoff so the system is maintainable and scalable Must-have skills • Proven production experience with a voice-AI platform: Bland strongly preferred, or Vapi, Retell, or Synthflow with transferable skill • Advanced Make.com (or n8n) including webhooks, data stores, error handling, and routing • Strong REST API and webhook integration skills, JSON, authentication, signing • GoHighLevel API experience • Telephony and SMS concepts: call forwarding, SIP or number routing, A2P • Ability to design for scale and reliability, not just a demo that works once Nice to have • Quo.com or comparable VoIP platform experience • Thumbtack pro tooling or lead-response automation experience • Home services or field service management background • OctopusPro, Jobber, or similar FSM API experience Engagement • Short-term contract, estimated 3 to 5 weeks • Milestone-based fixed price preferred, hourly considered for the right expert • Async daily updates, a few live working sessions per week • NDA and scoped system access required; you will not receive owner credentials How to apply Do not send a generic proposal. Answer these in your application: 1. Link or describe a voice-AI agent you built that booked or scheduled against a live external API mid-call. What platform, what API, what was the hardest part? 2. How do you make Make.com or n8n scenarios idempotent and resilient to duplicate webhooks and failed calls? 3. In two or three sentences, how would you bridge Thumbtack Live Connect to a voice AI agent so the agent answers the lead live? 4. Your proposed milestone breakdown and realistic timeline for the scope above. 5. How you handle client credentials and secrets securely. Strong applications that show real systems thinking move to a short paid test task before the full award.
- Fixed price
- Expert
- Est. budget: $400.00
We are looking for a developer who speaks Spanish expert GoHighLevel (GHL) developer and automation specialist to build and maintain a premium "Dental Patient Rescue System" for high-ticket dental clinics in the US market. This is a long-term contract on a per-project basis. We close the clients; you deploy the technical infrastructure. Everything must be structured into a clean, clonable Snapshot for rapid deployment. The system consists of 3 core components that you must be able to build perfectly: 1. Missed Call Text Back with Conversational AI: Advanced GHL workflows with business vs. off-hours logic that triggers an AI SMS conversation to pre-qualify and book patients. 2. 24/7 Voice AI Receptionist: Integration of Vapi or Bland.ai with GHL to handle after-hours or busy-line emergency calls. The Voice AI must be capable of checking calendar availability in real-time and booking the appointment directly via GHL API. 3. Database Reactivation: Setting up drip/batch campaigns in GHL to reactivate old/cold leads safely without triggering carrier spam filters. Mandatory Requirements: .Proven experience with GHL sub-accounts, workflow logic, custom fields, and API integrations. .Deep understanding of US compliance: A2P 10DLC Campaign Registration, opt-in forms, and privacy policy setup to ensure high SMS deliverability. .Ability to deliver a 100% tested, working environment including phone number routing and A2P submission tracking. To Apply: Please reply with the word "SYSTEM" at the very beginning of your proposal so I know you read the whole post. Briefly describe your experience integrating Voice AI (Vapi/Bland.ai) with GoHighLevel and your success rate with A2P 10DLC approvals.
- Fixed price
- Expert
- Est. budget: $800.00
We operate a licensed Adult Family Home (AFH) in Washington State with 24 residents and a team of approximately 25 staff across caregiving and leaders. We are seeking a professional to help improve our business operations, streamline processes, and support overall efficiency. The ideal candidate will have experience in business operations, management, and process improvement, and be able to work closely with our team to identify opportunities for growth and optimization. Deliverables: All of the following must be delivered for the project to be considered complete: 1. Fully built ClickUp workspace with all spaces, folders, lists, templates, custom fields, and dashboards as specified. 2. Five Make.com scenarios built, tested, and active as specified in Section 5. 3. WhatsApp Business group channel setup guide (naming, keyword conventions, how to add members). 4. End-to-end test documentation — at least one full test run of each workflow showing trigger to task creation to escalation to completion. 5. A short handoff document (1–2 pages) explaining how each Make.com scenario works, where to find it, and how to update it if a workflow changes. 6. A 30-minute walkthrough call with our leadership team upon delivery. Required: • Demonstrated ClickUp workspace builds (portfolio required) • Make.com scenario building with conditional logic and email parsing • WhatsApp Business API or Cloud integration experience • Experience with multi-step automation flows • Ability to work from a written SOP / workflow spec • Clear English communication — async updates expected Nice to have: • Experience with healthcare or residential care operations • Experience building ClickUp dashboards for leadership teams • Prior work with email parsing + webhook routing in Make.com • Experience with HIPAA-adjacent data handling This is a build project, not a consulting project — we have defined what we need. We are not looking for someone to redesign the architecture.
- Hourly: $5.00 - $40.00
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
We run marketing operations for a portfolio of home-services brands (lawn care and pest control), each on its own GoHighLevel sub-account. We've just locked a standardized "master build" (pipelines, tags, custom fields, custom values, workflows) and cleaned the first brand's account to spec. We now need an experienced GHL builder to help push that first account over the finish line and then replicate the standard across the remaining brands. You'll work alongside an existing team (a technical reviewer and a scripted/API operator who handles bulk tag/field/value changes). Your lane is the GHL UI build work the API can't do: building, editing, publishing, pausing, and QA-ing workflows. The single most important rule These are live accounts with tens of thousands of real customer contacts. Nothing you build gets published or enabled without review, and nothing goes live that could send email or SMS to a customer base by mistake. Everything is built in draft and reviewed before it is switched on. No workflow is enabled, no bulk action is taken, and no trigger is added that could enroll or message large contact segments until it has been explicitly signed off. You understand how tag-add / tag-remove triggers can accidentally mass-enroll contacts, and you build defensively to prevent it. If you're the kind of builder who "just turns it on to test," this is not the role. Immediate goals (today / tomorrow) On the first brand's account, to definition-of-done, all built in draft and queued for review: Publish the core sales workflows (New Lead sequence, Contacted, Appointment Scheduled, Lost) repointed to the standardized custom values. Build the sales-assignment workflow: new leads routed to a default rep (with a clear path to switch to round-robin later), plus a task + escalation if untouched within a set time. Turn on the two internal lead-notification workflows (web-form and paid-social leads) that are already built but currently off, after confirming they only notify staff. Publish/finish the missed-call-text-back and appointment confirmation/reminder workflows. Publish the AI voice (Goodcall) workflows and wire their routing using the pre-built tag/field set. Pause (do NOT delete) roughly 50 legacy duplicate workflow drafts, per a provided list. Each item is handed to our reviewer before it goes live. Expect to work an in-account punch list and a shared tracker. Ongoing (after the pilot) Replicate the proven build into a clean master sub-account, then roll it out brand-by-brand. Maintain the standard as we onboard new brands. Required experience 2+ years hands-on building in GoHighLevel / HighLevel (agency or multi-location sub-accounts). Deep command of Workflows: triggers, wait steps, if/else, tag and pipeline automation, opportunity vs contact fields, custom values. Proven experience working in live accounts with large contact databases without incident. Comfortable with pipelines, custom fields/values, tags, calendars, and A2P/SMS considerations. Clear written communication and disciplined use of a task tracker. Nice to have Experience with Goodcall or another AI voice agent, DeepLawn or instant-quote tools, and Real Green or similar field-service CRMs. Snapshot creation and multi-account rollout experience. Home-services vertical familiarity (lawn, pest, HVAC, etc.). How we work Draft-first, review-gated. A reviewer signs off before anything is enabled. Daily check-ins and a shared tracker; you mark items "ready for review," not "done/live." We move fast but never at the cost of an accidental send. To apply, answer these Walk me through exactly how you would re-tag or migrate contacts across a live 18,000-contact account without triggering any workflow or sending any message. What specifically do you check first? Describe a multi-brand GHL rollout you've done. How did you keep builds consistent across accounts? Your availability in the next 48 hours (hours and timezone). One sentence: what's the fastest way to accidentally blast a whole customer list in GHL, and how do you prevent it?
- Fixed price
- Expert
- Est. budget: $100.00
We're looking for an experienced Go High Level specialist to finalize and connect the components of our missed call text back, voice AI agent, and booking funnel — and confirm everything is working seamlessly end to end. What's already done: - Voice AI configured - Conversations AI configured - Booking system connected with staff member created - A2P 10DLC verified (text and voice) - Funnel built What we need: Everything connected and fully operational — missed calls triggering the text back workflow, the voice AI engaging callers correctly, and the booking funnel capturing and routing leads without issues. We want this running as a complete, seamless system, not just individual pieces. Timeline: We need this done as soon as possible. Access: We will provide full access to everything you need and are available to assist with anything that comes up along the way. Deliverable: Once fully operational, we require screen-recorded video proof of the entire system working correctly from start to finish. If you've done this type of GHL build-out before and can hit the ground running, we'd love to hear from you. Please share relevant experience or examples when applying.
- Fixed price
- Expert
- Est. budget: $5.00
I am looking for an experienced Make.com automation/integration specialist with strong QuickBooks Online experience to build and complete a TrackOps to QuickBooks Online integration for my three businesses. This is not a simple “push an invoice from one system to another” project. The integration needs to handle real accounting workflows accurately across three separate companies using one centralized Make environment, with each company maintaining its own isolated TrackOps and QuickBooks Online account. I have already gone through unsuccessful contractor attempts on this project, so I want to be very clear up front: I am looking for someone who can actually build, test, and demonstrate working functionality in my environment - not someone who can only write a polished proposal. ________________________________________ Business / System Environment You will be working with three separate operating companies: • Megalodon Executive Protection Firm, LLC (EP) • Megalodon Private Investigations Firm, PLLC (PI) • Megalodon Regulatory Advisory Firm, PLLC (RA) Each company has: • its own TrackOps account • its own QuickBooks Online account The integration will be built in one centralized Make environment, but all company data must remain fully isolated by entity, with no crossover between businesses. TrackOps is my operational system of record for: • cases / jobs • customers / clients • invoices • time tracking / hours • mileage / expenses QuickBooks Online is my accounting system of record. The goal is for TrackOps activity to flow into QuickBooks Online with proper accounting treatment and minimal manual re-entry, while preserving clean books and reliable reporting. ________________________________________ Scope of Work I want this project structured into fixed-price milestones that align with the phases of work. A proposed structure is below, but I am open to reasonable adjustments if the contractor has a better recommendation. Milestone 1 – Discovery, Audit, and Foundation • Audit any existing Make scenarios / prior contractor work and document what is reusable versus what should be rebuilt • Review TrackOps API and webhook coverage for all required objects • Review and validate QuickBooks Online chart of accounts, products/services, classes, and other mapping structure relevant to the integration • Review my existing account mapping and identify any structural issues that need to be addressed before the build proceeds • Establish customer sync from TrackOps to QuickBooks Online • Implement duplicate prevention and standardized naming logic Milestone 2 – Core Invoicing, Payments, and Retainers • TrackOps invoices flowing into QuickBooks Online • Correct service / product mapping • Sales tax handling at the invoice line-item level • Payment recording and application to the correct invoice • Retainer handling logic: o retainer receipts booked properly o retainers applied against invoices---in TrackOps---as work is performed o clean accounting treatment in QBO Milestone 3 – Expense / Reimbursement Accounting • Client reimbursable expenses flowing correctly into QuickBooks Online • Administrative fee / markup logic where applicable • Mileage handling from TrackOps into QuickBooks Online • Travel / transportation reimbursement scenarios • Credit memos, debit memos, refunds, and related accounting treatment • Proper payable / reimbursement treatment for contractors or employees Milestone 4 – Profitability, Classification, and Delivery Logic • Case / engagement ID flow into a QuickBooks Online project field • Class / department mapping where appropriate • Product and service mapping refinement • Invoice delivery / emailing logic if included in the final design • Any related workflow needed to support cleaner engagement-level profitability reporting Milestone 5 – Payroll / Time Tracking / Contractor Payment Integration This phase is very important and needs to be approached carefully. TrackOps has a time tracking feature that captures hours by worker. I need the contractor to determine the maximum extent to which TrackOps time can be pushed into QuickBooks Online payroll-related workflows and records. I understand that QuickBooks Online does not permit outside developers to fully automate the final payroll run itself. I am not expecting a fully hands-off payroll run if Intuit’s restrictions do not allow it. However, I do expect this portion of the project to be taken as far as it can reasonably go. The goal of this phase is to automate as much of the payroll preparation workflow as possible, including where feasible: • TrackOps time flowing into QuickBooks Online payroll-related records, hours, or staging data • Worker-level time mapping by employee and/or contractor • Support for hourly payroll workflows to the maximum extent QuickBooks Online allows • Any feasible employee / contractor sync elements between TrackOps and QuickBooks Online • Any feasible support for workers compensation code mapping • Any feasible support for contractor / 1099 payment workflows • Clear identification of what can be automated versus what must remain manual due to Intuit limitations The final payroll run inside QuickBooks Online may remain a manual step, but the integration should be designed so that payroll preparation is automated as far as QuickBooks allows. I also want test runs performed during this phase so the payroll-related functionality can be verified. If something is not possible because of Intuit restrictions, I want that documented clearly, along with the maximum automatable portion and the manual procedure required to complete the payroll process. I do not want anyone overpromising payroll automation that QuickBooks Online will not allow. I do want this portion of the build pushed as far as it can reasonably go and verified with testing. Milestone 6 – Replication to PI and RA Once the Executive Protection build is functioning correctly, replicate the completed build to: • Megalodon Private Investigations Firm, PLLC • Megalodon Regulatory Advisory Firm, PLLC This includes: • adjusting services, accounts, and workflow logic as needed for each entity • maintaining full isolation of data and workflows between all three businesses • validating that each replicated build functions correctly in its own environment Milestone 7 – Testing, Error Handling, Documentation, and Handoff • End-to-end testing across all scenarios • Error handling and failure alerts so issues do not silently fail • Written documentation / runbook • Loom walkthrough or live walkthrough of the final system • Explanation of how to maintain the system and understand failures • Final handoff only after the system is functioning and verified ________________________________________ Required Skills / Experience Please do not apply unless you have real experience with the following: • Make.com automation builds • QuickBooks Online integrations • Accounting-aware workflow design, not just general automation • Invoices, payments, retainers, reimbursements, credits/refunds • Multi-step field mapping and debugging • API/webhook-based integration work • Multi-company / multi-account workflow organization Strong preference if you have experience with: • service businesses • legal / investigations / field services / case management style workflows • profitability / project / class tracking in QBO • payroll-related QBO integration limitations ________________________________________ Deliverables I expect the contractor to deliver working functionality, not just recommendations. That means: • functioning Make scenarios in my environment • correct mapping and accounting treatment • testing and proof of function • clear documentation of what was built, what is partially automated, and what remains manual due to platform limitations • professional communication throughout the project ________________________________________ Critical Milestone Verification Requirement This is extremely important. No milestone will be considered complete until the contractor demonstrates the work live and I verify that the milestone deliverables are functioning in my actual environment. For each milestone, I will require: 1. A live walkthrough / demonstration of the functionality 2. Proof of the actual Make scenarios and workflow logic 3. Proof that the workflow works in my environment 4. My confirmation that the milestone deliverables for that milestone have been satisfied Milestone payment will only be released after verification and acceptance. If you are uncomfortable with that, please do not apply. ________________________________________ Communication Expectations I value direct, professional communication. I do not need constant meetings, but I do need: • acknowledgment of questions • status updates when something is blocked • honesty if something is not possible • no disappearing • no vague milestone claims without proof If there is a technical limitation, I want it surfaced early and clearly. ________________________________________ Prior Contractor Experience / Expectations Going Forward I want to be transparent about why I am being very specific about communication and milestone verification. I have already had two unsuccessful contractor attempts on this project. In one case, the contractor struggled to communicate clearly and directly about the work. I made multiple requests during the engagement that every question I asked be answered clearly, directly, and in a timely manner. Even after I raised that issue more than once, I still was not getting clear answers to straightforward questions about project status, functionality, and next steps. Because communication and responsiveness are essential on a project like this, I ended that engagement. In another case, a contractor submitted a milestone payment request claiming a milestone was complete, but when I attempted to verify the work through a live walkthrough and demonstration, the contractor could not clearly demonstrate that the functionality had actually been built and working in my environment. That engagement was also terminated. I am not including this to be dramatic or difficult. I am including it so expectations are completely clear from the beginning. For this project, I need a contractor who can do all of the following consistently: • answer questions clearly, directly, and in a timely manner • communicate honestly about what is done, what is not done, and what is blocked • demonstrate completed work live before requesting milestone payment • surface technical limitations early instead of overpromising or avoiding direct answers If your communication style is vague, delayed, or indirect, or if you are not comfortable demonstrating completed work before requesting payment, then this project is probably not a good fit. ________________________________________ Proposal Instructions If you apply, please include the following: 1. A short explanation of your experience with Make.com and QuickBooks Online integrations 2. Your recommended milestone pricing for the milestone structure above ________________________________________ Budget / Engagement Structure I am open to fixed-price milestone proposals for the full project. I prefer to structure the engagement in multiple milestones rather than one large payment. I am open to contractors proposing their own pricing by milestone, but I want the proposal structured around the milestone framework above or a clearly justified alternative.
- Hourly: $75.00 - $100.00
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
Create an A.i sales agent that automates tasks in real estate