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  • Hourly: $8.00 - $12.00
  • Intermediate
  • Est. time: 1 to 3 months, Not sure

Experienced uShip Dispatcher / Virtual Assistant for Cargo Van Carrier I'm looking for an experienced uShip dispatcher or virtual assistant to help grow my transportation business, Smith Trans LLC. We operate a cargo van and specialize in: Household Goods Furniture Delivery General Freight Local and Long-Distance Deliveries Responsibilities Monitor uShip throughout the day for new shipment opportunities. Find profitable cargo van loads. Submit competitive bids on my behalf. Respond to customer messages quickly and professionally. Schedule pickups and deliveries. Keep my calendar organized. Help maximize bookings while ensuring each shipment is profitable. Requirements Previous experience using uShip (preferred). Experience dispatching cargo vans, movers, or last-mile delivery companies. Excellent English communication skills. Strong customer service experience. Ability to work independently and make good decisions. Reliable internet connection and availability during U.S. business hours. Hours & Pay Part-time (10–15 hours per week to start). $8–$12 per hour based on experience. Performance bonuses available for consistently booking profitable shipments. Please answer these questions when applying: Have you worked with uShip before? If yes, describe your experience. Have you dispatched for a cargo van or moving company? How do you determine a competitive bid while keeping the shipment profitable? How many shipments have you successfully booked? Can you provide references or examples of previous dispatching work? How soon can you start? I'm looking for someone who wants to build a long-term working relationship and help grow my business.

  • Hourly: $13.00 - $16.00
  • Intermediate
  • Est. time: More than 6 months, 30+ hrs/week

We are seeking call center agents to prequalify mortgage home loans and perform direct transfers to loan officers. This is an hourly plus commission-based role, offering a competitive compensation package. Ideal candidates will have experience in customer service and telemarketing, with strong communication skills. If you are motivated and enjoy working in a fast-paced environment, we would love to hear from you!

Posted 4 weeks ago
  • Hourly: $7.00 - $7.00
  • Intermediate
  • Est. time: More than 6 months, 30+ hrs/week

Guest Services Supervisor (Nearshore Virtual Assistant) Position Summary The Guest Services Supervisor serves as the escalation point for complex guest situations and supports the Guest Services team in delivering exceptional hospitality. This role handles difficult guest interactions, phone support, compensation decisions within established guidelines, and assists with training and quality assurance. The position acts as a bridge between Guest Services Agents, Property Managers, Maintenance Coordinators, and leadership. Compensation Full-time English fluency required (written and verbal) Strong phone communication skills required Prior hospitality, hotel, Airbnb, call center leadership, or customer service management experience preferred Core Responsibilities Guest Escalations Take ownership of escalated guest concerns from Guest Services Agents Handle difficult conversations involving complaints, refunds, compensation requests, and service failures Communicate with empathy while protecting company policies and owner interests Resolve issues quickly to improve guest satisfaction and minimize negative reviews Phone Support Answer inbound guest calls during assigned shifts Assist agents with live phone escalations Make outbound calls to guests when situations require personal attention Coordinate directly with guests during emergencies and urgent maintenance situations Team Support Provide coaching and guidance to Guest Services Agents Assist with training new team members Review guest communications for quality and consistency Help maintain response time and service level goals Operational Coordination Coordinate with Maintenance Coordinators, Housekeeping, and Property Managers during active guest issues Monitor high-priority reservations and ongoing service recovery situations Ensure all communication and actions are properly documented in Hostaway, Breezeway, and Slack Service Recovery Determine appropriate compensation based on company guidelines Create recovery plans for guests experiencing service disruptions Follow up to ensure issues are fully resolved Work proactively to prevent negative reviews and chargebacks Qualifications Required Excellent spoken and written English Professional phone presence with minimal accent Minimum 3 years of customer service experience Experience handling upset customers Strong problem-solving and conflict resolution skills Ability to remain calm under pressure Reliable internet and quiet workspace Preferred Airbnb, hotel, vacation rental, or hospitality experience Previous supervisory or team lead experience Experience with Hostaway, Airbnb, VRBO, or similar platforms Experience managing customer compensation and dispute resolution Key Performance Indicators (KPIs) Guest satisfaction scores Escalation resolution rate Average resolution time Review recovery success rate Phone answer rate Quality assurance scores Team coaching and training effectiveness Ideal Candidate This is not a typical customer service role. The ideal candidate is confident, mature, and comfortable making decisions. They can de-escalate tense situations, think critically, and represent Heartwood Homes professionally during our most challenging guest interactions. They should be someone the team trusts to step in when an issue becomes difficult or emotionally charged. Typical Schedule 40 hours per week Coverage during peak guest communication hours Some evening and weekend availability preferred Available to assist with urgent guest escalations when assigned This role would pair well with your existing Guest Services team structure, acting as a true "shift supervisor" who can take over difficult conversations rather than simply advising agents on what to do next.

Posted 4 weeks ago
  • Hourly
  • Entry Level
  • Est. time: More than 6 months, Less than 30 hrs/week

We are looking for reliable, outgoing individuals to represent our company at home improvement shows and community events. This position is ideal for someone who enjoys interacting with people, working independently, and traveling to event locations. Responsibilities: - Transport display materials to and from event locations. - Set up and maintain an organized, professional booth display. - Monitor booth appearance and ensure all materials remain in good condition throughout the event. - Engage with potential customers and answer basic questions about our products and services. - Schedule appointments for interested homeowners and accurately complete appointment cards. - Keep track of all leads and appointment information collected during the event. - Tear down and pack booth materials at the end of each show. Display Materials Include: - 8-foot display table - Tablecloth and marketing materials - Window and door samples - Brochures and appointment cards - Pop-up tent for outdoor summer events Requirements: - Reliable transportation and valid driver's license. - Ability to lift and move display materials. - Comfortable standing and walking for extended periods during events. - Strong communication and customer service skills. - Organized and detail-oriented. - Available to work weekends, including most Friday-Sunday or Saturday-Sunday events. - Some one-day events may also be scheduled. What We're Looking For: The ideal candidate is friendly, professional, dependable, and comfortable speaking face-to-face with homeowners. Experience in event marketing, customer service, sales, or trade shows is a plus but not required. Compensation: Competitive hourly pay plus potential performance bonuses based on appointments set. Apply today to join our team and help connect homeowners with quality home improvement solutions!

  • Hourly: $25.00 - $40.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

Thrive for the People is a specialty group therapy practice in Seattle serving individuals and couples. We are seeking a warm, organized, and people-oriented Client Care Coordinator to be the first point of contact for prospective clients and support the day-to-day operations of our growing practice. In this pivotal role, you will serve as a vital link between potential clients and our talented therapists, ensuring that each individual receives the support and guidance they need to embark on their journey toward improved mental health and well-being. We're seeking someone who can consistently support the team during afternoon hours, from 2:00 PM to 6:00 PM Pacific Time. The ideal candidate will possess a solid foundation of clinical knowledge, which will enable them to understand the unique needs of our clients and facilitate the best possible matches with our therapists. Exceptional communication skills are essential. The ideal candidate is warm and relational while also being confident, direct, and boundaried. They can navigate difficult conversations with professionalism, communicate expectations clearly, and maintain healthy boundaries with both clients and team members. Key Responsibilities: Client Inquiries Management: Act as the first point of contact for potential clients, addressing their inquiries with professionalism and care. Complete phone consultations. Provide detailed information about our services, therapists, and the therapeutic process to help clients make informed decisions. Scheduling Sessions and Setting Up Clinical Record: Coordinate and manage the scheduling of intake sessions. Send paperwork and set up the electronic health record for clients that meets confidentiality and compliance standards. Collaboration with Therapists: Work closely with our team of therapists to understand their specialties and availability, facilitating effective communication and collaboration to ensure clients receive the highest quality of care. Resource Provision: Provide clients with information about additional resources, referrals and community support services as needed. Continuous Improvement: Participate in ongoing training and professional development opportunities to enhance your understanding of mental health practices and improve service delivery. Share insights and suggestions for improving client care processes within the organization. Qualifications: - A background in mental health, psychology, social work, or a related field is preferred, providing you with a foundational understanding of therapeutic principles and practices. - HIPAA training - Strong interpersonal skills and the ability to connect with clients and team members from diverse backgrounds, exhibiting empathy and respect. - Ability to give to and receive feedback from team members. - Excellent organizational skills and attention to detail, enabling you to manage multiple tasks and priorities effectively in a fast-paced environment. - Proficiency in using scheduling software and client management systems, as well as computer skills for data entry and communication.

  • Hourly
  • Entry Level
  • Est. time: More than 6 months, 30+ hrs/week

Investor Relations Associate (Entry Level, Path to Licensure) Kingsley Wealth Partners is a newly registered RIA looking for someone early in their career who wants to build a real career in wealth management without starting from zero. What you’ll do in the first 60 to 90 days: Support investor research and outbound list building. Assist with institutional partnership outreach. Learn the business from the ground up alongside our leadership team. What happens next: We sponsor your Series 65 exam and prep through our partner’s bootcamp program. Once licensed, you’ll transition into supporting plan preparation and eventually client-facing delivery. What we offer: Monthly draw while you study, no income gap. Base salary plus AUM bonus once licensed and producing. Direct mentorship from a founder who passed his Series 65 in the last year and built this firm from scratch. A real path to owning client relationships, not a call center role. What we’re looking for: Recent finance, business, or related degree, ASU, U of A, or GCU preferred. Strong communicator, coachable, detail oriented. No license required to start.

  • Hourly: $10.00 - $15.00
  • Entry Level
  • Est. time: More than 6 months, Less than 30 hrs/week

RESPONSIBILITIES -- Connect with the Plant People customer across platforms (email, phone, chat, and SMS), providing a best in class customer experience -- Become an expert on our experience, our product, our ingredients, and our customer -- Troubleshoot customer issues quickly and efficiently with first reply and overall resolution goals in mind -- Share customer feedback with the Marketing, Sales and Shipping teams -- Think creatively about ways to improve the customer experience & internal processes -- Be the face of our brand and understand how important that responsibility is REQUIREMENTS -- Ideally, minimum of 6 months of customer experience, ideally a ecommcere brand with direct knowledge of: -- Ecommerce order management systems (Shopify, etc.) -- Customer support management systems (ZenDesk, Gorgias, etc.) WHO YOU ARE: -- Passionate about helping plants, people and the planet -- Excited about connecting with customers and have experience in customer service -- Highly productive, proactive —a natural self-starter / multi-tasker, but not without deep thought -- Obsessive attention to organization and detail for accuracy in setup and deployment -- Analytics are your north star for decision making, coupled with critical thinking -- Everyone would describe you as uber-responsive, proactive and upbeat -- Comfortable and excited by the ambiguity and ever-evolving needs of a startup environment -- Strong team orientation with interpersonal skills to support cross-functional collaboration -- Excellent verbal and written communication skills

  • Hourly: $5.00 - $12.00
  • Intermediate
  • Est. time: 1 to 3 months, Less than 30 hrs/week

We are seeking a skilled professional to cold call property management companies and commercial real estate firms. Responsibilities include sending personalized follow-up emails and conducting research to identify potential clients. The ideal candidate will have experience in telemarketing and phone communication, with a strong ability to engage and persuade potential clients.

  • Hourly: $16.00 - $22.00
  • Intermediate
  • Est. time: More than 6 months, 30+ hrs/week

Hi! We are a well-established insurance continuing education provider seeking an individual to assist in providing call and admin support to our insurance agent customers. Day to day activities include assisting with customer support calls, replying to customer questions by email, and other miscellaneous admin functions for course offerings. It is highly preferred that candidates are licensed insurance agents or have insurance-related career experiences, but not required. Candidates should have a strong attention to detail, with an aptitude for learning new technology platforms, be flexible to taking on differing roles and responsibility, and truly enjoy assisting others. Excellent written and verbal communications are must, as are experience using MS Office products. This position offers excellent opportunity for long-term growth and development. Our culture is highly focused, goal oriented, but very casual and collaborative. This a full-time, remote, independent contractor position. Initial compensation is $16-$22 hour, based on qualifications and experience. Thank you!

  • Hourly: $10.00 - $20.00
  • Entry Level
  • Est. time: Less than 1 month, Less than 30 hrs/week

Hello, we are looking at someone to test appt setting for us. This is for a ticketing company similar to Eventbrite. There is not revenue goals, we just want conversations. Looking to hire for 5 hours to see if there is a benefit.

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