We are looking for a highly organized, proactive Operations Coordinator who thrives in a fast-moving environment. You will serve as a connective tissue across the operations team and its cross-functional partners, keeping work moving, documented, and on track. This is a hands-on, execution-focused operations role where AI tools are part of the daily workflow. You will support a variety of operations projects, and your ability to adapt quickly is just as important as your core skills. Strong performance can lead to a full-time offer. Key Responsibilities Operations Support & Project Coordination -Manage ticket queue - intake and triage requests, assign timelines, track deliverables, and communicate status updates to stakeholders. -Maintain a rolling calendar of marketing communications, campaign milestones, and key deliverables. -QA and edit copy for marketing materials including sales collateral, email communications, landing pages, and internal announcements. -Perform quality assurance checks on outbound materials, ensuring accuracy, consistency, and adherence to brand standards. -Support blog development and copywriting QA. -Support marketing campaigns and departmental administrative tasks across email, social, advertising, and content channels. -Assist with coordinating internal and external events as needed. -Budget tracking and reporting for various projects. Data, Reporting & Technology -Manage and analyze CRM data using various tools to support reporting and decision-making. -Review performance dashboards and reports, providing insights into key metrics, ROI, and campaign effectiveness. -Work within project management/CRM software and tools (e.g., Asana, Jira, Hubspot, automation platforms). -Utilize advanced Excel functions (VLOOKUP, PivotTables, etc.) for data manipulation and reporting. Process & Documentation -Support process improvement opportunities within the operations department, including implementation of solutions to enhance efficiency and productivity. -Assist in developing and maintaining standard operating procedures (SOPs) for recurring activities. -Streamline workflows, build standardized procedures, and surface automation opportunities. -Support documentation, data entry, and coordination tasks required to keep operations running efficiently. Cross-Functional Collaboration -Partner with internal teams to ensure deliverables align with business needs. -Provide day-to-day administrative support to the operations team to keep timelines, materials, and deliverables on track. -Ensure compliance with industry regulations and company policies across all activities. -Perform other duties as assigned. Required Skills & Experience -1–3 years of experience in operations, project management, executive or team coordination, or a similar role. -Exceptional attention to detail — you catch what others miss and genuinely enjoy working through complexity. -Strong ability to manage multiple moving timelines simultaneously and adapt quickly as priorities shift. -Familiarity with CRM systems, automation platforms, and project management software. -Strong written and verbal communication skills, with the ability to draft polished copy and clear internal documentation. -Proficiency in Microsoft Excel, including advanced functions for data manipulation and analysis. -Ability to learn new software quickly and integrate new tools into daily workflows. -Application of AI tools such as Claude, ChatGPT, etc. to improve efficiency. -Professional demeanor, sound judgment, and the ability to maintain confidentiality. Nice to Have -Experience supporting marketing campaigns and initiatives. -Experience with marketing analytics or BI tools. -Experience creating automated workflows with Hubspot, Zapier or similar tools. -Experience with event coordination or on-the-ground activations. -Familiarity with performance marketing, affiliate programs, or partnership channels.

First, the post specifies more than 30 hours per week. That is not accurate, at least not yet. If you are not an A-player and cannot meet the requirements specified below, don't even bother submitting because it will quickly not work out even if you interview well. About Us: We're a growth-focused, full service digital marketing agency managing SEO and AI Engine Optimization (AEO) programs for a portfolio of B2B and local service clients across multiple verticals: Home services / roofing (local SEO, NJ-based) Enterprise energy procurement (B2B/SaaS) Telecommunications (B2B services) Wealth management (financial services) We have in-house content development capabilities and established client workbooks, content plans, KPI frameworks, and reporting infrastructure already in place. What we need is a strategic SEO leader to direct the program — not another executor. The Role: This is a Director-level SEO position - part-time/fractional - responsible for strategy, quality control, vendor management, and performance reporting across a growing number of client accounts. You will NOT be writing blog posts or building links yourself. You will be directing what gets written, who builds the links, and whether the work meets our quality standards. Core Responsibilities: Strategy & Planning: Own the SEO and AEO strategy across all client accounts Conduct keyword research, competitive analysis, and content planning Develop and maintain content briefs for our in-house content team Identify ranking opportunities across traditional search and AI platforms (ChatGPT, Google AI Overviews, Perplexity, Copilot) Advise on technical SEO priorities per client Quality Control: Review all deliverables before they go live - blog content, guest posts, citations, on-page optimizations, technical fixes Set and enforce quality standards for guest post placements (DA thresholds, topical relevance, contextual link placement) Ensure citation quality meets manual verification standards Review and optimize content briefs and published content for SEO and AEO effectiveness Vendor Management: Source, vet, and manage specialized service providers for: Guest post outreach and placement Citation building Technical SEO audits and implementation Hold vendors accountable to deliverable timelines, quality standards, and reporting Recommend vendor changes when performance doesn't meet standards KPI Ownership & Reporting: Own the reporting stack: Rank Tracker (keyword rankings), Scrunch AI (AEO monitoring across 8 AI platforms), Google Analytics 4 (traffic/engagement), WhatConverts (conversions/lead quality) Build and maintain Looker Studio dashboards per client Deliver monthly performance reports with insights and recommendations Track deliverable completion against agreed timelines Client Communication: Attend client calls (cadence varies: weekly, bi-weekly, or monthly depending on account) Present SEO/AEO performance updates with data-driven insights Make strategic recommendations - not just status reports Contribute to client retention and expansion conversations Team Coordination: Brief and direct our in-house content developer on all SEO content Coordinate with account managers/project managers on deliverable flow Ensure all workbooks and project trackers stay current What We Already Have in Place: You're not starting from scratch. We provide: Established client relationships and direct communication channels Client structure with project management tracking, deliverable timelines, keyword research, content strategies, and on-page optimization reports (see scope example below) In-house content development - you brief, they write, you review KPI tracking infrastructure: Rank Tracker, Scrunch AI, GA4, WhatConverts Looker Studio reporting templates Content plans already built per client Existing vendor relationships to evaluate and potentially retain Example client deliverable scope (monthly per client): 2 blog posts (content developed in-house, SEO-directed by you) 2 guest post backlinks (placed by vendor, managed by you) 10-20 quality citations (built by vendor, quality-controlled by you) On-page optimizations Technical SEO monitoring Monthly analytics and performance report Client call participation The Ideal Candidate: 5+ years of SEO experience with at least 2 years in a strategic/leadership role (not just execution) Proven experience managing SEO vendors - link builders, guest post providers, technical SEO specialists Strong understanding of AEO - how content, citations, and authority signals feed AI platforms and how to optimize for AI-driven discovery Data-driven - comfortable with GA4, Rank Tracker, Google Search Console, and building Looker Studio dashboards Familiar with or willing to learn Scrunch AI for AEO monitoring across ChatGPT, AI Overviews, Perplexity, Copilot, etc. Familiar with WhatConverts or similar conversion tracking and lead quality tools Experience across both local SEO and B2B/enterprise SEO - our portfolio requires both Excellent communication - comfortable on client calls presenting strategy, not just data Quality-first mindset - you know the difference between a CCR-Mag editorial placement and a Megri.com content farm, and you'd never let the latter through Strategic thinker who can also get tactical - you set the direction AND review the details Experience working within structured systems - -trackers, content calendars, approval workflows This Is NOT the Right Fit If: You're primarily an executor looking for someone to tell you what to do Your experience is only in one vertical (local OR B2B, not both) You've never managed external vendors or contractors You can't explain the difference between a quality guest post and a paid placement on a content farm You're not comfortable with client-facing communication You view AEO as "not my job" - it's central to everything we do Screening Questions (Please Answer in Your Proposal): Describe your experience managing SEO vendors or contractors. How did you vet them, set quality standards, and hold them accountable? What is your approach to quality-controlling guest post placements? What would you look for, and what would you reject? How do you approach AEO (AI Engine Optimization)? What specific tactics do you use to improve a client's visibility across AI platforms? Describe a time you managed SEO across multiple clients in different verticals simultaneously. How did you handle the different strategies? What reporting tools do you use, and how do you structure a monthly client report? Walk me through what you'd present on a client call. Are you comfortable attending weekly, bi-weekly, and monthly client calls across multiple accounts? Describe your communication style on these calls. What's the biggest SEO quality failure you've caught before it went live? What was the issue and how did you handle it? To Apply: Please include: Answers to all 7 screening questions A brief overview of your current/recent role and how it relates to this position Examples of reporting dashboards or client deliverables you've created (scrubbed for confidentiality is fine) Your hourly rate and estimated weekly availability Any experience with the tools in our stack: Rank Tracker, Scrunch AI, GA4, WhatConverts, Looker Studio This is a long-term strategic partnership. If you're the right fit, this grows as our client portfolio grows. Out last Director of SEO was with us for 13 years.

We’re looking for a digital-first Social Media Manager to support a fast-moving content studio and its clients. This is not just a “make posts and schedule them” role. We need someone who understands how social platforms actually work, can organize content calendars inside Monday.com, help manage client workflows, ideate content, and keep projects moving across social, email, landing pages, and content campaigns. You should be comfortable working across platforms natively, including Instagram, TikTok, LinkedIn, YouTube, Facebook, and emerging social tools. You should also understand how to work inside systems like Monday.com and GoHighLevel. The right person is organized, proactive, AI-competent, and always looking for ways to make workflows sharper, faster, and cleaner. What You’ll Help With: - Build and manage client content calendars in Monday.com - Organize social media workflows, deadlines, approvals, assets, and publishing schedules - Help ideate content ideas based on client goals, audience, trends, and brand strategy - Create social post concepts, captions, hooks, and content prompts - Coordinate assets between designers, editors, strategists, and clients - Manage day-to-day client content workflows - Schedule and/or publish content across native platforms - Help organize campaigns inside GoHighLevel when needed - Track what’s working and suggest improvements - Use AI tools to speed up ideation, repurposing, organization, and optimization - Look for repeatable systems that make content production easier and better You Should Be Comfortable With: - Monday.com - GoHighLevel - Instagram, TikTok, LinkedIn, YouTube, Facebook - Content calendars - Social media scheduling and publishing - Basic analytics and performance tracking - AI tools like ChatGPT, Claude, Gemini, or similar - Client communication and task management - Organizing messy ideas into clear action steps You Are Probably a Fit If: - You are highly organized - You know how social platforms work natively - You understand content beyond just “posting” - You can turn strategy and rough ideas into usable content plans - You are comfortable managing multiple clients or projects - You pay attention to details - You know how to ask smart questions - You use AI as a workflow partner, not a shortcut for generic content - You can spot inefficiencies and suggest better ways to work You Are Probably Not a Fit If: - You only know how to schedule posts - You need every task explained step by step - You are not comfortable working inside project management systems - You create generic AI captions without thinking about brand voice or audience - You do not understand how different platforms require different content behavior Nice to Have: - Experience with content studios, agencies, or service-based brands - Experience managing approval workflows - Experience with short-form video content planning - Basic Canva skills - Basic substack, email marketing or landing page knowledge - Experience repurposing podcasts, videos, or long-form content into social content Type of Role: This will start as a freelance / part-time role with the opportunity to grow into ongoing work. We are looking for someone who can become a reliable part of our content operations system. To Apply Please send: - A short note on why this role fits you - Examples of content calendars or social workflows you’ve managed - Your experience with Monday.com and GoHighLevel - The AI tools you use and how you use them in your workflow - A few social accounts or campaigns you’ve helped manage Bonus: Tell us one thing most brands get wrong about social media operations.

Healthcare B2B Copywriter (Healthcare Operations & Supply Chain) I'm looking for an exceptional copywriter to refine AI-assisted social media captions for a healthcare linen company. The strategy, positioning, and key messaging are already developed. Your role is to bring the writing to life by adding the nuance, perspective, and human judgment that AI can't replicate. This is not a role for someone who simply edits grammar or makes copy "sound better." I'm looking for someone who understands how hospitals, ambulatory surgery centers, and outpatient clinics operate, and who can recognize when something sounds authentic versus generic. Each month, you'll review approximately 10–12 LinkedIn captions. Your job is to challenge assumptions, improve clarity, strengthen storytelling, and ensure every post feels like it was written by someone who genuinely understands the world of healthcare operations. You're a great fit if you: Have experience writing for healthcare B2B companies. Understand hospital operations, supply chain, procurement, or materials management. Know how operational decisions are actually made inside health systems and ambulatory surgery centers. Care deeply about the craft of copywriting and enjoy refining language until it feels effortless. Aren't afraid to push back when a message doesn't ring true. Bonus experience: Infection prevention Healthcare sustainability and environmental initiatives Healthcare regulations and accreditation Healthcare laundry and linen services Environmental Services (EVS) Hospital logistics or distribution Ambulatory Surgery Centers (ASCs) To apply Please share: Examples of healthcare B2B writing you've created. Industries or healthcare organizations you've written for. A brief explanation of why you're interested in this project. This is an ongoing freelance engagement with approximately 10–12 captions per month. Quality matters far more than speed.

Part-Time (7–10 Hours/Week) | Long-Term Opportunity | $20–25/hour (Flexible) Secret Word: Compass We're looking for an exceptional Virtual Assistant to become an important part of a growing business. This isn't a task list you'll receive once a week. We're looking for someone who enjoys creating order, improving systems, solving problems, and helping a business run smoothly. You'll work directly with the business owner during focused work sessions, helping tackle projects together while keeping everything organized and moving forward. We communicate openly, respect each other's time, and enjoy working together. All work is completed during focused Zoom co-working sessions. We work alongside each other remotely, ask questions in real time, solve problems quickly, and maintain momentum. These are not meetings—they're productive work sessions where we collaborate while getting work done. If you enjoy collaborative, focused work and communicating throughout your workday, you'll likely love this style. No two weeks are exactly alike, so we're looking for someone who enjoys variety, learning new skills, and finding better ways to get things done. We're looking for someone we'd genuinely enjoy working with for years—not just another freelancer. Hours 7–10 hours per week Monday–Friday only All work will be completed during scheduled Zoom co-working sessions. Availability between 8:00 AM–11:00 AM Eastern Time (Monday–Friday) is required. There is no independent work expected outside of scheduled co-working sessions. Compensation $20–25/hour, depending on experience and overall fit. We're flexible for an exceptional candidate. *What You'll Be Doing* Responsibilities will vary from week to week and may include: - Business Organization & Operations - Organizing digital files, folders, and Google Drive - Organizing notes, ideas, reference materials, and documentation - Organizing projects, tasks, priorities, and action items - Helping clean up and simplify existing business systems - Improving workflows and overall business organization - Identifying opportunities to simplify, optimize, and automate processes - Creating clear systems that are easy to maintain - Documentation & SOPs - Creating clear, easy-to-follow Standard Operating Procedures (SOPs) - Documenting repeatable business processes - Organizing business knowledge so others can easily find and follow it - Building documentation that new team members can successfully use - Administrative Support - Calendar management - Email organization and follow-up - Scheduling meetings - Research projects - Data entry (MINOR) - Document formatting - Google Workspace organization - Vendor coordination - General administrative support - Technology & Systems - Helping the business owner better understand and use existing technology - Assisting with technology setup and integrations - Testing automations - Troubleshooting basic technology issues - Helping improve organization across business platforms - Bookkeeping Support - Basic bookkeeping - Accounts Payable (AP) support - Accounts Receivable (AR) support - Billing and invoice management - Expense tracking - Payment gateway reconciliation - Marketing & Events (Occasional) - Assisting with speaker promotion - Speaker organization and logistics - Webinar or event coordination - Light marketing coordination and administrative support - Technology You'll Likely Use Experience with several of these is preferred: - Google Workspace - Gmail - Google Calendar - Google Drive - Zoom - ChatGPT - Zapier or Make - QuickBooks Online - Stripe - WordPress (basic) - Canva - Asana, ClickUp, Trello, Notion, or similar project management/documentation software You don't need experience with every platform. We value curiosity, resourcefulness, and the ability to learn quickly. What We're Looking For The right person is someone who: - Is highly organized and detail-oriented - Is an outstanding written and verbal communicator - Is comfortable collaborating during focused Zoom co-working sessions - Is easy to work with and enjoys being part of a collaborative team - Naturally creates order from chaos - Loves organizing information, documents, notes, projects, and digital workspaces - Can take a messy process and turn it into a simple, repeatable system - Writes exceptionally clear SOPs and documentation that others can easily follow - Has the patience to explain technology in a simple, non-technical way - Enjoys improving systems, workflows, organization, automations, and integrations - Thinks critically about how processes can be simplified and optimized - Naturally keeps others informed of progress, questions, and roadblocks - Is trustworthy, discreet, and professional - Handles confidential client, business, and financial information with care - Learns new software quickly - Can prioritize multiple tasks effectively - Works independently while remaining highly accountable - Is proactive rather than reactive - Takes pride in producing consistently high-quality work This role requires access to confidential client, business, and financial information. Integrity, discretion, professionalism, and sound judgment are essential. Preferred Experience Experience in one or more of the following is a plus: - Virtual Assistant or Executive Assistant support - Administrative or operations support - Small business operations - Online business management - Bookkeeping or office administration - Technology implementation or software integrations - Business process documentation and SOP creation - Project coordination - Speaker, podcast, webinar, or event coordination - Speaker promotion and event organization - Email marketing, social media coordination, or other marketing support We're looking for someone interested in building a long-term professional relationship and growing with the business. To Apply: Please submit a brief, personalized cover letter (300 words or less). In your cover letter, please: - Include the secret word Compass in the first sentence. - Tell us why this position interests you. - Share what type of work you enjoy most as a Virtual Assistant or Operations Assistant. - Tell us what you're looking for in a long-term working relationship. - Confirm your availability Monday–Friday between 8:00–11:00 AM Eastern Time for our scheduled Zoom co-working sessions. We'll ask additional role-specific questions through Upwork's screening questions, so there's no need to include detailed responses about bookkeeping or operations experience in your cover letter. Applications that are generic, appear copied and pasted, omit the secret word, or don't demonstrate genuine interest in this role won't be considered. We're looking for someone who communicates exceptionally well, enjoys solving problems, creates order from complexity, values confidentiality, follows through, and wants to become a trusted part of a business—not just complete tasks. If that sounds like you, we'd love to hear from you.

**ChatGPT Business + Google Workspace Integration Consultant** I'm looking for an expert to help set up ChatGPT Business as the central AI platform for my medical practice. I need assistance with: * Fixing/migrating my ChatGPT Business workspace * Connecting Gmail, Google Calendar, Google Drive, and Google Docs * Integrating Basecamp * Organizing Google Drive and workflows * Training me on best practices * Building AI workflows for meeting summaries, task management, and office operations This is an initial 3–8 hour project with the opportunity for an ongoing consulting relationship. **Requirements:** * Experience with ChatGPT Business * Google Workspace expertise * Basecamp experience (preferred) * AI workflow automation (Zapier, Make, n8n, etc.) * Excellent communication skills Please include: * Similar projects you've completed * Your hourly rate * Your availability * Why you're a good fit for this project

As the SEO Consultant, you are Uptick Marketing's strategic leader for Search Engine Optimization (SEO) and Answer Engine Optimization (AEO). Your primary responsibility is to develop search strategies that increase organic visibility, improve AI discoverability, and generate qualified leads for our clients. You will assess websites, identify growth opportunities, develop strategic roadmaps, conduct technical audits, and provide actionable recommendations that improve performance across traditional search engines and AI-powered search experiences. As Uptick's primary authority on AEO, you will guide strategies that optimize client content and website structure to maximize visibility and citation opportunities within AI-powered search platforms such as ChatGPT, Gemini, Perplexity, and Google's AI experiences. This is a consultative role focused on strategy, prioritization, quality assurance, and thought leadership—not implementation. You will collaborate closely with the Technical SEO Support Specialist, Content Team, Marketing Consultants, Account Managers, Designers, Developers, and Operations to ensure recommendations are successfully executed while staying at the forefront of the rapidly evolving search landscape.

I have a subscription based SASS platform that just launched, and I'm ready to get the word out. I am new to marketing and am seeking some guidance along the process. What this would look like is having a meeting or two to get familiarized with the brand, then provide some proposals and advice. After that we could have ongoing weekly check-ins. I could use some technical help as well, but I am okay to do most of the leg work. I am mainly seeking guidance and coaching since marketing is a new area for me. I have a general idea that I would like to use YouTube commercials to reach people, but am open to more ideas as well. I am also interested in seeing my site be recommended through ChatGPT / AI services, so please mention any experience with this too. Thanks in advance! John

BCPR is hiring a senior PR account manager to run client work end to end--pitching, media placements, writing, and the day-to-day client relationship. The role is contract to start, 10 to 20 hours per week, with a clear path to taking primary ownership of clients as you prove the work. Qualifications: PR agency experience: Three or more years at a PR agency in a client-facing or media relations role. Agency reps move fast and write tight, and that is what this role demands. Demonstrated media relations track record: Pitches sent, placements landed, with named outlets you can point to. Strong writing portfolio: Can show a variety (pitch, a release or byline) of writing examples. Reliable communicator: Hits deadlines, replies in business hours, names blockers before they become missed dates. Comfortable working remote and AI-fluent: Google Workspace, Claude, ChatGPT.

Hi! All Works Property (residential property repair/maintenance/improvement business) is looking to connect with an independent Virtual Assistant. Experience using AI tools like ChatGPT and Claude, along with a solid understanding of the marketing funnel, is highly preferred. Example Tasks - Basic market and competitor research - Updating WordPress website content - Managing and updating social media profiles - Creating branded Canva templates and graphics - Writing social media captions using brand guidelines and marketing strategy - Public engagement and community interaction on social media - Creating mockups, diagrams, and simple workflows in Figma - General marketing and administrative support as needed If you're interested, please contact Sydney to connect. 1. What are your biggest strengths and weaknesses as a VA? 2. Which types of tasks do you enjoy the most/least? 3. What time zone are you in, and what are your typical working hours? 4. During your working hours, how quickly do you typically respond to messages?