- Hourly: $20.00 - $30.00
- Entry Level
- Est. time: More than 6 months, Less than 30 hrs/week
We are looking for a highly organized, proactive Operations Coordinator who thrives in a fast-moving environment. You will serve as a connective tissue across the operations team and its cross-functional partners, keeping work moving, documented, and on track. This is a hands-on, execution-focused operations role where AI tools are part of the daily workflow. You will support a variety of operations projects, and your ability to adapt quickly is just as important as your core skills. Strong performance can lead to a full-time offer. Key Responsibilities Operations Support & Project Coordination -Manage ticket queue - intake and triage requests, assign timelines, track deliverables, and communicate status updates to stakeholders. -Maintain a rolling calendar of marketing communications, campaign milestones, and key deliverables. -QA and edit copy for marketing materials including sales collateral, email communications, landing pages, and internal announcements. -Perform quality assurance checks on outbound materials, ensuring accuracy, consistency, and adherence to brand standards. -Support blog development and copywriting QA. -Support marketing campaigns and departmental administrative tasks across email, social, advertising, and content channels. -Assist with coordinating internal and external events as needed. -Budget tracking and reporting for various projects. Data, Reporting & Technology -Manage and analyze CRM data using various tools to support reporting and decision-making. -Review performance dashboards and reports, providing insights into key metrics, ROI, and campaign effectiveness. -Work within project management/CRM software and tools (e.g., Asana, Jira, Hubspot, automation platforms). -Utilize advanced Excel functions (VLOOKUP, PivotTables, etc.) for data manipulation and reporting. Process & Documentation -Support process improvement opportunities within the operations department, including implementation of solutions to enhance efficiency and productivity. -Assist in developing and maintaining standard operating procedures (SOPs) for recurring activities. -Streamline workflows, build standardized procedures, and surface automation opportunities. -Support documentation, data entry, and coordination tasks required to keep operations running efficiently. Cross-Functional Collaboration -Partner with internal teams to ensure deliverables align with business needs. -Provide day-to-day administrative support to the operations team to keep timelines, materials, and deliverables on track. -Ensure compliance with industry regulations and company policies across all activities. -Perform other duties as assigned. Required Skills & Experience -1–3 years of experience in operations, project management, executive or team coordination, or a similar role. -Exceptional attention to detail — you catch what others miss and genuinely enjoy working through complexity. -Strong ability to manage multiple moving timelines simultaneously and adapt quickly as priorities shift. -Familiarity with CRM systems, automation platforms, and project management software. -Strong written and verbal communication skills, with the ability to draft polished copy and clear internal documentation. -Proficiency in Microsoft Excel, including advanced functions for data manipulation and analysis. -Ability to learn new software quickly and integrate new tools into daily workflows. -Application of AI tools such as Claude, ChatGPT, etc. to improve efficiency. -Professional demeanor, sound judgment, and the ability to maintain confidentiality. Nice to Have -Experience supporting marketing campaigns and initiatives. -Experience with marketing analytics or BI tools. -Experience creating automated workflows with Hubspot, Zapier or similar tools. -Experience with event coordination or on-the-ground activations. -Familiarity with performance marketing, affiliate programs, or partnership channels.
- Hourly: $50.00 - $80.00
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
We are looking for a workflow automation specialist to help improve our CRM and lead management processes using HubSpot and Zapier. The ideal candidate should have hands-on experience building reliable automation workflows, connecting business tools, and simplifying repetitive operational tasks. You should be comfortable reviewing current processes, identifying opportunities for improvement, and creating automations that help manage leads, follow-ups, notifications, and internal operations more efficiently. We are looking for someone who can work independently, communicate clearly, and deliver clean, well-tested workflows. Responsibilities Build and optimize Zapier workflows Configure HubSpot CRM automations Automate lead routing, follow-ups, and notifications Connect HubSpot with other business tools Test workflows and troubleshoot issues Provide simple documentation or handoff notes
- Hourly: $40.00 - $70.00
- Intermediate
- Est. time: 1 to 3 months, Less than 30 hrs/week
Business Systems & Operations Project (Potential Ongoing Opportunity) CedarBridge Therapy Services is a growing therapist-owned company providing speech-language pathology services to school districts. We are looking for someone who loves organization, systems, workflows, and process improvement to help us build a strong operational foundation for growth. This is NOT a virtual assistant position. We need help organizing and streamlining areas such as: • Google Drive and file organization • Workflows (Asana, open to considering others) • Recruitment and onboarding processes • Contract and district tracking • SOPs and process documentation • Workflow and automation opportunities • General business organization and systems improvement Ideal Candidate • Strong organizational and systems-thinking skills • Experience improving business processes and workflows • Comfortable working independently • Experience with Google Workspace and project management tools (Asana, Airtable, ClickUp, etc.) preferred Project Details • Remote is ok though local to Central Oregon is preferred • Initial project estimated at 20–40 hours • Potential for ongoing work depending on fit and business needs To Apply Please answer: Tell me about a business or organization where you improved systems or workflows. What tools do you have experience with? If hired tomorrow, what are the first three things you would evaluate in a growing service-based business? Please provide your hourly rate and availability.
- Hourly
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
Job description We’re a marina and campground with several core systems that need to work together. We’re modernizing how we run the business and are looking for a skilled automation engineer to help us connect our tools, cut out manual work, and keep everything running smoothly. We’ve adopted Make.com as our automation platform and plan to stay on it unless there’s a compelling reason to switch. We’re primarily looking for strong Make.com expertise, but experienced Zapier engineers are welcome to apply — the platforms are similar enough that deep expertise in either one translates well. This is an ongoing, part-time role. You’ll design, build, and maintain automations across our operations, with steady work for the right person. What you’ll build • Bookings & operations — reservation confirmations, scheduling, and internal alerts • Marketing & CRM — lead capture, email sequences, contact syncing, and review requests • AI chatbot integration — connecting our website assistant to bookings, email, and our knowledge base • General automation — streamlining other workflows across the business as needs come up What we’re looking for • Proven, in-depth expertise in Make.com or Zapier, with a portfolio of complex, real-world workflows • Strong experience with APIs, webhooks, and third-party app integrations • Solid grasp of data mapping, error handling, and building reliable, maintainable scenarios • A clear communicator who can recommend the best approach — not just take orders • Dependable and responsive, since this is an ongoing relationship Engagement & rate • Ongoing, part-time • We’ll start with an initial project, with strong potential for continued work To apply Send a brief note covering which platform you specialize in (Make.com or Zapier) and your experience with it, 2–3 examples of automations you’ve built (links or short descriptions — ideally similar to what’s above), and your weekly availability. Bonus points if you’ve worked with hospitality, booking, or small-business tools.
- Hourly: $75.00 - $125.00
- Expert
- Est. time: 1 to 3 months, Less than 30 hrs/week
I am a Revenue Operations and Salesforce consultant looking for a hands-on mentor to teach me how to build AI-powered business workflows. I am not looking for someone to simply build the solution for me. I want to learn while building real projects together. My background includes Salesforce administration, RevOps, Commercial Operations, Forecasting, Customer Success, and GTM systems. Initial project: Gemini call recordings and transcripts AI-generated summaries AI-generated next steps Salesforce task creation Salesforce opportunity updates Human review and approval workflows Technologies of interest: Salesforce n8n Claude Gemini APIs Workflow automation Looking for: Weekly coaching sessions Screen-sharing and hands-on instruction Someone who can explain architecture and best practices Experience with Salesforce integrations Please include examples of similar workflows you have built.
- Hourly: $10.00 - $20.00
- Intermediate
- Est. time: More than 6 months, Less than 30 hrs/week
I’m looking for a reliable, detail-oriented Virtual Operations Assistant to support my growing short-term rental business for 10–20 hours per week to start. This is an ongoing role for someone who can help move a variety of backend projects forward with minimal hand-holding. This is not primarily a guest messaging role. I already have support for social media and guest communication. What I need is someone who can take a task, work through what they can independently, and then come back to me with a clear update on what’s done, what still needs attention, and what they need from me to keep moving. Examples of tasks may include: Reviewing welcome books, listings, and automated messages for accuracy Updating wording across multiple listings or systems Helping with new property onboarding tasks Organizing files, folders, photos, and business assets Researching leads, properties, or local business information Updating spreadsheets, trackers, and internal documents Assisting with light Canva or document edits when needed Keeping moving projects organized and followed through The right person for this role is: Highly organized and detail-oriented Comfortable with changing priorities and different types of tasks Proactive and able to work independently Strong with written communication and follow-up Comfortable learning new systems and platforms Able to complete what they can without waiting on constant direction Tools you should be comfortable with: Google Drive, Docs, and Sheets Trello or similar project management tools Canva for simple edits General online research CRM or operations tools are a plus Experience with short-term rentals, real estate, hospitality, or property-related businesses is a plus, but not required I work best with someone who communicates clearly, keeps things organized, and can help me stay out of the weeds. I’m not looking for someone who needs every step mapped out in advance. I’m looking for someone who can help me carry projects forward and tell me exactly what they need from me to finish the job.
- Hourly: $40.00 - $50.00
- Expert
- Est. time: More than 6 months, 30+ hrs/week
Director of Operations & Integrator For Speak Your Way To Cash® Mission of the Role: The Director of Operations & Chief of Staff is responsible for turning Ashley Kirkwood's vision into execution. This person owns the systems, people, projects, accountability, reporting, launches, events, implementation, and operational excellence of the company. Their primary responsibility is to remove Ashley from day-to-day operations so she can focus on revenue generation, thought leadership, speaking, sales, strategic partnerships, media, and company growth. If Ashley is regularly assigning tasks, following up with team members, managing projects, creating project plans, solving operational problems, chasing updates, or acting as the project manager, this role is not succeeding. This role is equal parts operator, implementer, systems architect, project manager, people leader, and business builder. The right candidate can confidently run the company for 30 days without Ashley's involvement. Key Outcomes Success in this role means: * Ashley spends less than 10% of her time managing operations. * Every team member knows what to do without asking Ashley. * Every launch, event, and initiative has a documented plan and owner. * Systems are documented, followed, and continuously improved. * Team members are accountable for results. * The company operates smoothly even when Ashley is unavailable. * Revenue goals are achieved through operational excellence. * Company costs are continuously optimized. * Ashley receives dashboards, insights, and recommendations rather than problems. First 14-Day Success Plan Days 1-3: CEO Extraction Your first responsibility is extracting knowledge from Ashley. You will conduct extensive interviews with Ashley to understand: * Vision * Company goals * Revenue targets * Programs * Events * Marketing strategy * Sales process * Team structure * Existing systems * Existing bottlenecks * Repetitive issues * Current workflows * Decision-making process * Areas where Ashley is still the bottleneck Your job is to get everything out of Ashley's head and into documented systems. Days 4-7: Business Audit You will perform a complete operational audit. Review: * Team structure * Roles and responsibilities * Software subscriptions * Recurring expenses * Contractors * Vendors * Marketing systems * Sales systems * Customer success systems * Project management systems * Event systems * Reporting systems Identify: * Waste * Duplicate software * Unnecessary expenses * Inefficiencies * Missing processes * Automation opportunities * Team gaps Deliver a written audit report with recommendations. Days 8-14: System Buildout Develop and begin implementing systems for: * Team communication * Daily accountability * Weekly planning * Launch management * Event management * Marketing execution * Sales follow-up * Hiring * Onboarding * Customer success * KPI tracking * Financial reporting * Project management * SOP management * Executive reporting Create compliance mechanisms to ensure systems are actually followed. Required Deliverables by Day 14 * CEO Extraction Report * Team Accountability Map * Operations Audit * Cost Reduction Report * Systems Audit * 90-Day Operations Plan * Company KPI Dashboard * System Compliance Plan Daily Responsibilities Team Leadership * Lead daily team accountability. * Remove blockers. * Monitor priorities. * Ensure deadlines are met. * Coach and develop team members. * Address performance issues immediately. Project Management * Oversee all active projects. * Ensure projects remain on schedule. * Assign owners. * Track progress. * Escalate risks proactively. CEO Support * Protect Ashley's calendar. * Filter requests. * Prioritize opportunities. * Ensure Ashley is focused on high-value activities only. Systems Management * Improve operational systems. * Create new systems when needed. * Document processes. * Train team members. * Monitor compliance. Launch Oversight Monitor: * Registrations * Applications * Show rates * Conversion rates * Revenue * Email performance * SMS performance * Ad performance Take corrective action when needed. Event Oversight Monitor: * Venues * Hotels * Speakers * Sponsors * Production * Logistics * Attendee experience Ensure flawless execution. Financial Stewardship Monitor: * Revenue * Expenses * Cash flow * Subscription costs * Contractor costs * Vendor agreements Continuously improve profitability. Weekly Responsibilities Executive Leadership Meeting Lead weekly leadership meetings. Review: * Revenue * Sales * Marketing * Events * Operations * Team performance * Risks * Opportunities Present recommendations. Team Accountability Conduct one-on-one meetings. Review KPIs. Provide coaching. Create performance improvement plans when needed. Hiring and Recruiting Recruit top talent. Interview candidates. Manage onboarding. Develop succession plans. Dashboard Reporting Provide Ashley with a single dashboard showing: * Revenue * Pipeline * Event registrations * Lead generation * Marketing performance * Sales performance * Team performance Monthly Responsibilities Strategic Planning Review company goals. Assess progress. Recommend adjustments. Prioritize initiatives. Systems Audit Review all company systems. Identify bottlenecks. Improve efficiency. Increase automation. Cost Reduction Audit Review all recurring expenses. Identify opportunities to: * Cancel * Consolidate * Renegotiate * Automate Maintain operational efficiency while reducing unnecessary spending. Team Performance Review Evaluate every team member. Assess: * Performance * Productivity * Accountability * Alignment Make recommendations regarding staffing. Capacity Planning Forecast: * Team capacity * Event capacity * Revenue capacity * Operational needs System Ownership & Compliance This role owns all company systems. Responsibilities include: * Building systems * Documenting systems * Training team members * Monitoring compliance * Improving systems * Auditing systems You are not finished when a system is created. You are finished when the system is consistently followed. You will establish: * SOP libraries * Checklists * Training documentation * Accountability structures * KPI tracking * Compliance reviews Every major business function must have a documented and enforceable process. Required Experience * 7+ years leading operations in a coaching, consulting, events, education, or high-growth business. * Proven experience managing launches generating six and seven figures. * Proven experience leading remote teams. * Proven experience creating and implementing operational systems. * Strong project management experience. * Strong financial and operational reporting experience. * Experience with AI tools, automation, and business systems. Ideal Candidate You are a builder. You create order from chaos. You love systems. You love accountability. You ask hard questions. You solve problems before they become emergencies. You are comfortable holding high performers accountable. You are obsessed with execution. You know how to turn vision into reality. Most importantly, you can take what is inside a founder's head and build a company that runs without them.
- Hourly: $100.00 - $110.00
- Expert
- Est. time: Less than 1 month, Less than 30 hrs/week
# AI & Automation Architect for Creator Business (Content, Digital Products, Customer Journey & Growth Systems) **Budget:** $100–$150/hour (based on experience) **Initial Engagement:** 4-hour live working session **Date:** Monday, June 29, 2026 **Time:** 1:00 PM–5:00 PM EST **Location:** Remote (Zoom) ### IMPORTANT To confirm you've read this posting, start your proposal with: **Pocket Palette** Applications that do not include this phrase will not be considered. --- ## About Me I am the founder of What Kate Covets, a growing Seasonal Color Analysis business that combines personalized color consulting, digital products, affiliate recommendations, events, and content creation. My business is growing quickly, and I am looking for a highly experienced AI and automation consultant who can help me build scalable systems that improve customer experience, streamline operations, increase revenue opportunities, and reduce manual work. This is not a virtual assistant role. I am looking for a strategic thinker and hands-on builder who can help design and implement practical solutions. There is potential for ongoing consulting and implementation work after this initial engagement. --- ## What I Want to Accomplish I am looking for someone who can help me build the operational foundation of my business so that growth does not require a proportional increase in manual work. ### 1. Launch and Scale My Digital Pocket Palettes I have created a Digital Pocket Palette product and need help creating, organizing, and launching versions for all seasonal color palettes. Desired outcomes: * Create and organize all seasonal versions * Establish a repeatable process for future updates * Upload and configure products on my website * Set up payment and delivery workflows * Create a seamless customer purchase and access experience * Ensure products are ready to sell and scale ### 2. Automate Lead Generation and Booking I want to reduce the amount of time spent manually managing inquiries and appointments. Desired outcomes: * Streamline lead capture * Improve inquiry management * Automate appointment scheduling where appropriate * Improve conversion from inquiry to booked consultation * Reduce administrative work ### 3. Automate the Client Journey After Their Analysis I currently provide significant value after a client receives their color analysis and want to create a more scalable experience. Desired outcomes: * Automated follow-up workflows * Delivery of resources and recommendations * Review request automation * Upsell opportunities * Long-term client engagement ### 4. Create a Scalable Recommendation System One of the biggest opportunities in my business is helping clients discover products that work for their season. I would like to explore solutions such as: * Digital Pocket Palette integrations * ShopMy collections * Seasonal shopping guides * AI-powered recommendation systems * Affiliate product recommendations * Personalized product discovery experiences I am looking for someone who can help determine the best solution and roadmap. ### 5. Create a Centralized Recommendation Database I want to stop managing recommendations across multiple platforms. I'd like help designing a system where products, affiliate links, seasonal recommendations, content assets, and customer resources can live in one centralized location and be used across: * ShopMy * Linktree * Instagram * My website * Digital Pocket Palettes * Future AI-powered tools ### 6. Create a Seamless Content Creation & Publishing Workflow Content is a major part of my business, but the process is currently too manual. I want help creating a content engine that allows me to consistently create and publish content with less effort. Desired outcomes: * Create a repeatable content workflow * Organize content ideas and assets * Streamline content creation and publishing * Reduce time spent creating captions, recommendations, and posts * Repurpose content across multiple formats and channels * Improve affiliate content workflows * Explore AI-assisted content creation systems * Create a clear process from idea → creation → publishing → engagement --- ## Current Platforms & Tools My business currently uses a combination of: * ChatGPT * Claude * Google Workspace * Instagram * Meta Business Suite * Linktree * ShopMy * Canva * Squarespace * Stripe Experience with the following is a plus: * Zapier * Make * n8n * Vercel * Airtable * Notion * AI agents * Custom GPTs * Knowledge bases * Workflow automation tools --- ## Deliverables At the end of our engagement, I would like: * A prioritized roadmap of opportunities * Identification of quick wins and longer-term projects * Recommended systems and tech stack improvements * At least 2–3 automation workflows mapped or implemented * Recommendations for scaling Digital Pocket Palettes * Recommendations for scalable recommendation systems * Documentation and next steps --- ## Ideal Candidate You: * Are fluent in English * Have extensive experience with AI tools and workflow automation * Have built systems for creators, consultants, coaches, agencies, or small businesses * Can work collaboratively in real time via Zoom * Are both strategic and technical * Can implement solutions, not just advise * Stay current with emerging AI tools and best practices Bonus points if you have experience with: * Affiliate marketing * Creator businesses * Personal brands * Digital products * AI agents * Customer journey automation * Knowledge management systems --- ## To Apply Please include: 1. A brief overview of your AI and automation experience 2. Examples of workflows or automations you've personally built 3. Experience with ChatGPT, Claude, Zapier, Make, n8n, Vercel, Airtable, Notion, or similar platforms 4. Experience working with creators, consultants, coaches, or personal brands 5. Confirmation that you are available Monday, June 29 from 1 PM–5 PM EST 6. A 3–5 minute Loom video walking through a workflow or automation you've built 7. What you believe would be the highest-impact automation opportunity for my business based on this posting Potential for ongoing consulting and implementation work for the right person.
- Hourly: $20.00 - $30.00
- Expert
- Est. time: More than 6 months, 30+ hrs/week
# Director of Operations (Head of Operations) **Company:** Therapist To Therapists (TTT) **Location:** Remote **Pay:** $25/hour **Website:** [www.therapist-to-therapists.com](http://www.therapist-to-therapists.com) **Instagram:** @therapist.to.therapists --- ## About Therapist To Therapists (TTT) Therapist To Therapists is dedicated to providing educational resources, workshops, continuing education trainings, coaching programs, and community support tailored specifically for mental health professionals. Our mission is to empower therapists with the tools, support, and knowledge they need to thrive in their careers and build sustainable, fulfilling practices. We are seeking a highly organized, detail-oriented, and proactive Director of Operations to serve as the primary operational leader of Therapist To Therapists. This position is responsible for ensuring that all programs, contractors, systems, communications, and business operations are executed efficiently and at a high standard. The Director of Operations will oversee day-to-day business operations, manage team accountability, review communications and deliverables, and ensure all programs and initiatives are running smoothly. The ideal candidate is highly organized, an exceptional communicator, a strong leader, and someone who thrives in creating systems, improving processes, and ensuring excellence across every aspect of a business. --- # Job Responsibilities ## 1. Team Leadership & Staff Management * Serve as the primary operational leader for Therapist To Therapists, overseeing the day-to-day functioning of the company. * Manage and supervise all contractors, team members, and program leads. * Conduct regular check-ins with staff to ensure responsibilities, projects, and deliverables are completed on time. * Monitor team performance and provide ongoing support, accountability, and feedback. * Ensure all team members are following established workflows, systems, and expectations. * Proactively identify operational challenges, staffing concerns, or communication breakdowns and develop solutions before they impact the business. * Serve as the primary point person for team accountability so that Asia is not responsible for managing the day-to-day performance of individual staff members. * Attend and lead weekly team meetings to review priorities, deadlines, project status, and operational concerns. --- ## 2. Operations & Administrative Support * Oversee the daily operations of the business, ensuring efficiency and productivity. * Manage operational workflows and systems across all company programs. * Maintain oversight of project management systems and staff task trackers. * Ensure contractors are completing assigned responsibilities accurately and on time. * Assist with scheduling, coordinating meetings, and managing calendars as needed. * Develop and maintain Standard Operating Procedures (SOPs) for company processes. * Ensure all operational systems are functioning efficiently and consistently. --- ## 3. Program Oversight Oversee operations across all Therapist To Therapists programs and initiatives, including: * The Therapist Connection Community * Continuing Education (CE) Programs * Group Coaching Programs * Masterclasses and Workshops * Social Media Management * Brand Partnerships and Sponsored Campaigns Responsibilities include: * Ensuring all programs are operating efficiently and according to established timelines. * Collaborating with contractors and program leads to ensure deliverables are completed successfully. * Monitoring program execution and proactively addressing issues. * Maintaining visibility over all active projects, launches, trainings, events, and initiatives. * Ensuring all program-related communications, logistics, and deliverables meet company standards. --- ## 4. Marketing & Sales Responsibilities * Develop and execute marketing strategies to increase brand awareness and sales. * Pitch to potential sponsors and secure brand partnerships. * Develop creative ideas for marketing campaigns to support brand collaborations. * Review and approve marketing campaigns prior to launch. * Oversee email marketing campaigns promoting digital products, workshops, masterclasses, and membership offerings. * Ensure marketing efforts align with company goals and revenue objectives. * Work with team members to refine sales strategies and promotional efforts. * Monitor marketing performance and recommend improvements. --- ## 5. Performance Management & Quality Control * Serve as the final quality assurance reviewer for major communications, events, marketing campaigns, contracts, and operational deliverables before they are released. * Develop and maintain operational checklists, systems, and workflows to minimize errors and ensure consistency across all programs. * Conduct routine audits of team performance, communication standards, event setup, and program execution. * Review the work of contractors and team members to ensure accuracy, professionalism, and alignment with company standards. * Provide ongoing feedback, coaching, and accountability to team members when expectations are not being met. * Address performance concerns promptly and proactively implement solutions to prevent recurring issues. * Create systems and processes that reduce operational errors, improve efficiency, and strengthen team accountability. * Monitor contractor workloads and identify areas where additional support, training, or process improvements may be needed. --- ## 6. Team Accountability & Communication Oversight * Ensure contractors are meeting company expectations regarding communication response times, deadlines, and quality standards. * Ensure the Community Manager is responding to community member questions, comments, direct messages, and posts within established response time expectations. * Ensure all contractors are responding to emails, partner communications, facilitator communications, and internal team messages in a timely and professional manner. * Monitor communication channels regularly and follow up with team members when responses or deliverables are overdue. * Ensure all team members are meeting deadlines established by Asia and proactively address missed deadlines before they impact the business. * Review all email marketing campaigns, community announcements, contracts, event communications, sponsor communications, and major company communications prior to distribution. * Ensure all event details, registration pages, Zoom information, contracts, marketing materials, email campaigns, and program communications are reviewed for accuracy prior to publication. * Ensure operational mistakes are identified and corrected before they impact community members, facilitators, sponsors, or customers. --- ## 7. Strategic Growth & Process Improvement * Partner closely with Asia to translate company vision into operational plans. * Recommend systems, processes, and improvements that increase efficiency and reduce operational burden. * Identify opportunities for growth, automation, delegation, and process improvement. * Develop new operational strategies to enhance productivity and streamline workflows. * Stay updated on industry trends and best practices to continuously enhance Therapist To Therapists' offerings. * Provide regular operational updates and recommendations to support business growth. --- # Qualifications & Skills * Experience in operations, project management, leadership, or administrative roles, preferably in an online business or service-based setting. * Demonstrated experience managing and holding teams accountable to deadlines, quality standards, and performance expectations. * Strong organizational skills with the ability to prioritize and manage multiple projects simultaneously. * Excellent written and verbal communication skills. * Experience managing contractors, remote teams, or virtual staff. * Proficiency with digital tools and platforms, including project management software, email marketing platforms, and operational systems. * Highly experienced using Canva, Mighty Networks, Email Marketing platforms, CapCut, Google Workspace, and Notion. * Experience in marketing and sales, including sponsor outreach, partnership development, and campaign execution. * Experience reviewing and managing email marketing campaigns. * Strong proofreading, editing, and quality assurance skills. * Ability to identify problems proactively and implement solutions without waiting for direction. * Exceptional attention to detail and ability to catch errors before they impact customers, community members, facilitators, or partners. * Experience leading presentations, hosting webinars, or facilitating public-facing events. * Professional, friendly, and confident communication style. * Ability to thrive in a fast-paced environment with multiple moving pieces. * Experience in the mental health field or a strong understanding of therapist needs is preferred. --- # Success in This Role Success in this role means: * Asia is no longer responsible for managing the day-to-day accountability of contractors and staff. * Contractors consistently meet deadlines, communication expectations, and performance standards. * Errors in communications, events, marketing campaigns, and program execution are significantly reduced through strong quality assurance systems. * All programs operate smoothly with minimal intervention required from Asia. * Team members are supported, held accountable, and clear on expectations. * Operational issues are identified and resolved proactively before they become larger problems. * Asia is able to focus on vision, partnerships, content creation, revenue generation, and business growth rather than overseeing day-to-day operations. --- # Why Join Therapist To Therapists? * Work remotely with flexible hours. * Be part of a growing and impactful business that supports mental health professionals. * Collaborate with a mission-driven team. * Help shape and improve systems that directly impact therapists nationwide. * Opportunities for professional growth and leadership development. --- # How to Apply Please submit your resume and a brief cover letter outlining your experience, availability, and why you believe you would be a strong fit for this role.
- Hourly: $12.00 - $30.00
- Intermediate
- Est. time: 3 to 6 months, Less than 30 hrs/week
We are seeking a highly organized Marketing Operations & Campaign Coordinator to support recruiting, retention, and growth marketing initiatives. This is a hands-on execution role focused on campaign management, marketing automation, CRM administration, reporting, and operational excellence. The ideal candidate is comfortable working across multiple systems, building campaigns, troubleshooting workflows, managing project timelines, and ensuring marketing programs launch successfully from start to finish. This is not a social media coordinator position. We are looking for someone who understands marketing operations, campaign execution, automation, and performance tracking. Responsibilities • Build and execute email campaigns in ActiveCampaign • Create and maintain automations, nurture sequences, and audience segmentation • Manage webinar, event, recruiting, and retention campaigns • Build and update landing pages, forms, and campaign assets • Maintain CRM records and workflows within Follow Up Boss • Coordinate campaign deliverables with internal teams and external vendors • Manage Airtable project plans and campaign timelines • QA forms, automations, lead routing, and conversion tracking • Pull and organize campaign performance reports • Assist with lead management, tagging, segmentation, and pipeline reporting • Support ongoing optimization efforts across marketing channels Required Experience • ActiveCampaign (required) • Marketing automation • Email marketing • CRM management • Campaign execution and project coordination • Analytics and reporting • Landing page management • Canva • Strong attention to detail and follow-through Preferred Experience • Follow Up Boss • Airtable • GA4 • Zapier • Looker Studio • Real estate, recruiting, or sales-focused organizations What Success Looks Like • Campaigns launch on time with minimal oversight • Marketing automations are maintained and optimized • Lead data is clean and actionable • Reporting provides visibility into campaign performance and pipeline impact • Recruiting and retention initiatives are supported through consistent execution • Marketing systems operate efficiently and scale with business growth Application Instructions Please provide: 1. Examples of ActiveCampaign automations you have built 2. CRM platforms you have managed 3. Examples of campaigns you personally executed from start to finish 4. Experience with Follow Up Boss, Airtable, Zapier, or reporting tools 5. Your hourly rate and availability Candidates with strong ActiveCampaign experience and marketing operations backgrounds will be prioritized.