I am a customer service and administrative professional with six years of experience across diverse sectors, including eCommerce, travel, healthcare, and sales. My expertise lies in delivering exceptional customer experiences and effective problem-solving in fast-paced environments. I have a strong track record as a Customer Service Agent, where I’ve supported various high-profile accounts, enhancing client satisfaction and streamlining operations. Fluent in Arabic, English, and Dutch, I bring a unique multilingual perspective that enables me to connect with clients from different backgrounds. Whether you need support setting up customer service systems or enhancing your administrative processes, I thrive on building solutions that make a real impact. Let's discuss how I can help elevate your business operations and customer engagement.

I am a UI/UX designer and full stack developer building and designing websites and mobile apps for startups and small businesses. Went through Techstars twice and I am well versed in HTML, JavaScript, Vue.js, Next.js, Typescript, Figma, Adobe Creative Suite, Framer and more. Experienced product manager from 0 to 1. Open communication throughout the contract.

I help startups and businesses turn complex ideas into clear, persuasive pitch decks and presentations that win investors, clients, and internal buy-in. I’m a Pitch Deck & Presentation Designer with 7+ years of experience and a 100% Job Success Score on Upwork. I’ve completed 40+ projects, including investor pitch decks, sales presentations, corporate reports, and high-impact PowerPoint and Google Slides designs. Clients work with me when they need: - Investor-ready pitch decks - Clean, professional PowerPoint or Google Slides presentations - Clear visual storytelling from messy or complex content I focus on structure first, then design. That means your message is clear, your story flows, and your slides actually support what you’re saying instead of distracting from it. I work confidently with PowerPoint, Google Slides, and Figma, and I’m used to tight deadlines, feedback rounds, and remote collaboration. Communication is simple, timelines are respected, and revisions are handled professionally. If you already have content, I’ll improve clarity and design. If you only have rough notes or ideas, I’ll help shape the story and visuals from scratch. If this sounds like what you need, let’s discuss your project. Pravin

🌟 Why Choose Me? With 3 years of experience in Shopify store management, dropshipping, and e-commerce optimization, I help businesses scale by creating high performing product listings, optimizing stores, and boosting conversions with creativity and precision. What I Offer: ✨ Shopify Product Listings & Management ☑️ Product Uploads – Manually or via tools like Poky, Kopy ☑️ SEO Titles & Descriptions – Engaging, keyword-rich content for better visibility & sales ☑️ Image Editing & Variants – Canva Pro for high-quality visuals & variations ☑️ Customer Reviews – Import reviews using Loox, AliReviews & Judge.me ☑️ Size Chart Setup – Accurate sizing with BF & Kiwi for fewer returns ☑️ Category & Collection Setup – Organized navigation for a better shopping experience ✨ Winning Product Research & Sourcing: ☑️ Advanced tools like AdSpy, Minea, and TikTok Trends for discovering in demand products. ☑️ AliExpress untapped products and Google Shopping insights for competitive sourcing. ☑️ Organized research data presented in Google Sheets for easy collaboration. ✨ Facebook Ads & Copywriting: ☑️ Facebook Ads Management – Run and optimize high-converting ad campaigns ☑️ Canva Pro Ad Creatives – Eye-catching visuals for better engagement ☑️ AI-Powered Ad Copywriting – Compelling & persuasive content ☑️ Facebook Ads Manager – Optimize campaigns for maximum ROI ✨ AI Prompt Engineering & Product Copywriting: ☑️ AI-Powered Product Descriptions – Engaging and persuasive content ☑️ Ad Copy Optimization – High-converting, sales-driven copywriting 🚀 Why Work With Me? ✔ Experienced Shopify Specialist – Successfully managed and scaled multiple Shopify stores ✔ Effective Communication – Proficient with Slack, Trello, Asana, and Discord ✔ Global Client Support – Utilize DeepL Translator for seamless communication ✔ Reliable & Dedicated – Available 40+ hours per week with daily updates 📩 Let’s Talk! Click the green ‘Invite to Job’ button & send me a message. I’d love to help grow your business! 🚀

Looking for a transcriber or proofreader who goes beyond “just typing” or “just correcting”? I specialise in accurate, context-aware transcription and natural, human proofreading. From poker games to podcasts, interviews, fiction and scripts, I capture not just the words, but the tone, rhythm and intention behind them. What I do best: ✅ Fast, precise transcription (video, audio, interviews, podcasts, gaming & poker content) ✅ Proofreading that improves clarity, flow and readability without changing your voice ✅ Fiction and creative text polishing: dialogue, pacing, character consistency and tone What makes me different: • I understand subtext, emotion and timing, not just grammar • I notice inconsistencies and meaning gaps that AI misses • I turn spoken content into clean, engaging text that’s easy to read • I’m reliable, communicative and deadline-driven With a Master’s degree in Film Directing, I bring a strong storytelling background, ideal for fictional projects, narrative content, and anything involving character or dialogue. Best fit for: 🎙️ Podcasters & YouTubers ♠️ Poker/gaming creators 📚 Authors & fiction writers 🎬 Creative projects, scripts & documentaries 📰 Interviews and research transcription If you need accuracy, nuance and a human touch, I’m here to help. Send me a message, I’ll happily review a short sample so you can see the quality for yourself. Let’s create clean, sharp, compelling text that feels truly alive.

I specialize exclusively in Microsoft Security🎯 I help organizations get the most out of the Microsoft Security platform by designing, implementing, and optimizing security solutions across Microsoft 365, Azure, and hybrid environments. 𝐀𝐫𝐞𝐚𝐬 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 • Microsoft Defender XDR & Defender for Cloud • Microsoft Sentinel (SIEM/SOAR) • Microsoft Purview & Data Protection • Microsoft Entra ID & Identity Security • Threat Hunting & Incident Response • Detection Engineering & KQL • Security Automation & Security Copilot • Zero Trust Architecture & Compliance Whether you need to deploy new Microsoft security capabilities, optimize an existing environment, enhance your SOC operations, or improve your overall security maturity, I deliver practical, business-focused solutions built on Microsoft's security technologies.

🎯 Top Rated Plus (Top 3%) WordPress Developer on Upwork | eCommerce Expert | WooCommerce & SEO Specialist. With a proven track record of 600+ successful projects, I specialize in building high-converting, SEO-optimized WordPress websites and eCommerce stores that attract, engage, & convert visitors into loyal customers. From custom designs to seamless user experiences, I bring a strategic approach to every project, ensuring quality, performance, and long-term results. Let’s build something powerful together. ------ Hello, I’m Kawsar Mahmud, a seasoned web developer with over 600 successfully completed projects across various platforms. My expertise lies in Website Design, WordPress, and eCommerce solutions like WooCommerce, Shopify, Squarespace, and other CMS where I design and develop fully functional websites that drive results. 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲? 𝘗𝘳𝘰𝘷𝘦𝘯 𝘌𝘹𝘱𝘦𝘳𝘵𝘪𝘴𝘦: Specializing in CMS Platforms like WordPress, WooCommerce, Shopify, Squarespace, Wix, and Others. 𝘊𝘰𝘮𝘱𝘳𝘦𝘩𝘦𝘯𝘴𝘪𝘷𝘦 𝘚𝘦𝘳𝘷𝘪𝘤𝘦𝘴: From custom website design to SEO optimization and ongoing support, I deliver end-to-end solutions. 𝘘𝘶𝘢𝘭𝘪𝘵𝘺 & 𝘚𝘱𝘦𝘦𝘥: Fast, reliable, and high-quality work that ensures your website is up and running quickly. 𝘈𝘧𝘵𝘦𝘳-𝘚𝘢𝘭𝘦𝘴 𝘚𝘶𝘱𝘱𝘰𝘳𝘵: I offer post-launch assistance to ensure long-term success. Money-Back Guarantee: Your satisfaction is my priority, backed by a risk-free promise. Here's a glimpse of my services: 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 𝗗𝗲𝘀𝗶𝗴𝗻 & 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Custom WordPress & eCommerce website design using 𝘌𝘭𝘦𝘮𝘦𝘯𝘵𝘰𝘳, WooCommerce, Shopify, and more. 𝘙𝘦𝘥𝘦𝘴𝘪𝘨𝘯 / 𝘙𝘦𝘷𝘢𝘮𝘱 𝘦𝘹𝘪𝘴𝘵𝘪𝘯𝘨 𝘸𝘦𝘣𝘴𝘪𝘵𝘦𝘴 𝘸𝘪𝘵𝘩 𝘮𝘰𝘥𝘦𝘳𝘯, 𝘶𝘴𝘦𝘳-𝘧𝘳𝘪𝘦𝘯𝘥𝘭𝘺 𝘭𝘢𝘺𝘰𝘶𝘵𝘴. Theme customization and plugin development. Speed optimization and security improvements. Responsive design for mobile, tablet, and desktop. 𝗘𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗦𝘁𝗼𝗿𝗲 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Full WooCommerce and Shopify store setup. Payment gateway integration (PayPal, Stripe, etc.). Product management, categories, and secure checkout features. 𝗦𝗘𝗢 & 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀: On-page SEO: keyword research, meta tags, and optimized content. Technical SEO: improving site speed, mobile-friendliness, and SSL setup. Performance tracking using Google Analytics, Search Console, and Clarity. 𝗚𝗿𝗮𝗽𝗵𝗶𝗰 𝗗𝗲𝘀𝗶𝗴𝗻 & 𝗕𝗿𝗮𝗻𝗱𝗶𝗻𝗴: Stunning logo design and branding for your business. Custom website graphics for a professional look. 𝗢𝗻𝗴𝗼𝗶𝗻𝗴 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: I offer 𝙬𝙚𝙗𝙨𝙞𝙩𝙚 𝙢𝙖𝙞𝙣𝙩𝙚𝙣𝙖𝙣𝙘𝙚 plans to ensure your website remains up-to-date, secure, and optimized for performance. 𝗖𝗹𝗶𝗲𝗻𝘁 𝗧𝗲𝘀𝘁𝗶𝗺𝗼𝗻𝗶𝗮𝗹𝘀: ⭐⭐⭐⭐⭐ "Kawsar transformed our website into a high-converting platform. His expertise and professionalism are unmatched." ⭐⭐⭐⭐⭐ "We saw a significant boost in traffic and conversions after Kawsar redesigned our site. Highly recommended!" Let’s Elevate Your Business! Whether you're building a new website, redesigning your current one, or optimizing it for SEO, I’m here to help. Contact me today, and let's create something amazing together!

✅ Founder of GA4 Tag Migrator ✅ Proactive and efficient Analytics Developer ✅ Over 6 years of experience in web development and data ✅ Passionate about combining my technical coding and tracking skills to solve complex analytics challenges ✅ Implemented event tracking using GTM for more than 100 different websites ✅ Experience with different verticals (including SaaS, and Single Page Applications) ✅ Worked with global corporates such as ING, T-Mobile, Bayer, P&G, and KLM. ✅ Implemented conversion tracking in Segment, Mixpanel, Amplitude, Heap

👋 I help businesses automate manual processes and connect their tools — building reliable systems with Excel, Google Sheets, VBA, Google Apps Script and custom API integrations. I'm also a finalist of the Excel World Championship (3rd globally in 2024, 7th in 2023). If disconnected tools, repetitive manual work, or messy spreadsheets are slowing you down, I build solutions that fix that — and keep working long after the project ends. 🏆 Competitive Excel background Placing 3rd worldwide in the Excel World Championship means I'm comfortable with complex logic, large datasets, and performance-critical builds. You get solutions that are efficient and robust, not just functional. 🔗 What I specialize in 📌 API integrations — connect CRMs, marketing platforms, payment tools, and internal systems so your data flows automatically 📌 Process automation — replace manual, error-prone tasks with reliable workflows (VBA, Google Apps Script, no/low-code) 📌 Spreadsheet solutions — custom Excel & Google Sheets tools built around your exact workflow 📌 Dashboards & reporting — clear, decision-ready insights pulled together automatically 📌 Fixing & optimizing existing files or systems that are slow, fragile, or hard to maintain 🚀 I also build custom apps and lightweight internal tools / CRMs for teams that have outgrown spreadsheets — reach out if that's where you're heading. 👉 Not sure what should be automated yet? No problem. If a process feels messy, slow, or unclear, I'll map it out with you, break it down step by step, and recommend what's worth automating — and what isn't. ✅ What you get working with me ✅ Time savings — less manual work, more focus on what matters ✅ Accuracy & consistency — fewer errors through automation and validation ✅ Clear reporting — dashboards built for decisions, not decoration ✅ Cost efficiency — better processes instead of more headcount ✅ Tailored solutions — built for your business, not a generic template ⚙️ Examples of projects I can help with 📊 Automated Excel / Google Sheets reporting systems 🔗 API integrations between your tools and data sources (marketing, payments, CRMs, etc.) ⚙️ Custom VBA macros & Google Apps Script automations 💰 Pricing calculators with client-ready PDF generation 📧 Mass email & notification tools 🔄 No-code / low-code integrations between systems 🧩 Custom system-to-system data pipelines 🛠️ Internal tools & lightweight CRM / app builds 🎓 Excel & automation training for you or your team I'm reliable, detail-oriented, and focused on solutions that hold up long-term — not quick hacks. Communication is clear, timelines are respected, and I'll flag improvements beyond the original scope when they'll genuinely help. If you want to simplify your workflows and automate the boring stuff, reach out — I'd be glad to discuss your project and propose the right solution.

I am a Senior AI/ML Engineer with 8+ years of experience building and deploying production-grade AI systems, specializing in Generative AI, Large Language Models (LLMs), RAG pipelines, and agent-based AI applications. I help startups and enterprises design, build, and scale real-world AI products — not demos. ✅ What I can help you build LLM-powered applications (OpenAI, Claude, Gemini, LLaMA) Retrieval-Augmented Generation (RAG) systems AI chatbots for support, internal tools, and knowledge bases Autonomous and multi-agent AI systems Semantic search using vector databases End-to-end AI platforms with production deployment 🧠 My core technical expertise LLMs & GenAI OpenAI, Claude, Gemini, LLaMA Prompt engineering, tool calling, function calling Multi-agent orchestration and planning RAG & Search LangChain Pinecone, Weaviate, PostgreSQL (pgvector) Chunking strategies, hybrid search, re-ranking, evaluation Backend & AI Engineering Python, FastAPI Scalable API design System integration with existing products MLOps & Production AI MLflow, Weights & Biases Docker, Kubernetes CI/CD pipelines Model versioning and experiment tracking Cloud & DevOps AWS Secure, scalable and observable deployments 🏗️ How I work I focus on: clean and maintainable architectures production readiness (monitoring, logging, versioning) security and performance smooth handover and documentation I can take your project from idea → prototype → production deployment. 👨‍💼 Why clients work with me Strong background in both AI research and backend engineering Proven experience delivering real business-critical AI systems Clear communication with both technical and non-technical teams Experience leading and mentoring engineering teams 💬 I am open to: long-term remote contracts startup and enterprise AI projects Generative AI, LLM platforms, Agentic AI and RAG systems If you are looking for a reliable engineer to build your AI product properly — let’s talk. #GenerativeAI #LLM #AIEngineer #AIMLEngineer #RAG #AgenticAI #AIAgents #LangChain #VectorDatabase #Pinecone #Weaviate #pgvector #SemanticSearch #OpenAI #Claude #Gemini #LLaMA #Python #FastAPI #MLOps #MLflow #WeightsAndBiases #Docker #Kubernetes #CI_CD #AWS #CloudAI #AIPlatform #ProductionAI #EnterpriseAI #LLMEngineering