I specialize in enhancing Customer Experience through innovative Customer Journey Mapping and in-depth Customer Research. As co-owner of a leading SaaS platform, I have developed a unique methodology that empowers organizations to improve customer interactions, foster loyalty, and inspire advocacy. With 24 years of extensive experience, I have partnered with diverse clients, ranging from automotive giants to government institutions, helping them connect the dots across every customer touchpoint. I leverage data-driven insights to deliver actionable strategies that elevate customer satisfaction. If you're seeking a trusted partner to transform your customer experience and drive tangible results, let's connect to discuss how I can assist in achieving your goals.

I am a Systems Engineer with 2 years of experience specializing in endpoint and mobility solutions. In my recent role, I have been focusing on enhancing infrastructure and deploying efficient mobility strategies that empower users and streamline operations. My background includes supporting various sectors, where I have successfully implemented systems that boost productivity and security. I thrive in dynamic environments and adapt quickly to new technologies, ensuring seamless integrations and user satisfaction. If you need a technical expert who can deliver tailored solutions and improve overall system performance, let’s connect. I look forward to discussing how I can contribute to your projects.

Most books do not have a writing problem. They have a visibility and marketing problem. I help self published authors improve their Amazon KDP presence, book launch strategy and reader conversion systems so their books reach more readers and generate more sales. Are you struggling to get visibility, reviews or consistent sales for your book on Amazon KDP? I specialize in helping authors build professional marketing systems that increase discoverability, audience growth, and book conversions. My work focuses on: ✔ Amazon KDP optimization ✔ Book launch marketing ✔ Author landing pages ✔ Reader funnel setup ✔ Email marketing for authors ✔ Book promotion strategy ✔ Kindle metadata optimization ✔ Conversion focused book descriptions I help authors create marketing systems that not only attract readers but also turn visitors into loyal fans and repeat buyers. Whether you are launching your first book or growing your author brand, I focus on building a professional reader experience that supports long-term visibility and sales. What I can help you with: • Amazon KDP optimization • Kindle keyword research • Book category optimization • Book description formatting • Author landing pages • Book launch funnels • Email automation for authors • Reader lead magnet funnels • Book promotion strategy • Author brand positioning • Self-publishing marketing support • Conversion-focused launch pages Why authors work with me: ✔ Clear communication ✔ Fast response time ✔ Detail oriented execution ✔ Reader focused marketing strategies ✔ Conversion first approach ✔ Reliable project delivery I understand that publishing a book is a major achievement but getting readers requires the right marketing structure. My goal is to help authors build stronger visibility, connect with their target audience and improve book performance through strategic marketing systems. Feel free to reach out to discuss your project or book launch goals. Let’s work together to grow your visibility, audience and book sales. #AmazonKDP #BookMarketing #AuthorMarketing #BookLaunch #SelfPublishing #KindlePublishing #BookPromotion #AuthorBranding #EmailMarketing #KDPOptimization #ReaderFunnels #BookSales #AuthorFunnels #KindleMarketing #BookLaunchStrategy #AuthorPromotion #SelfPublishedAuthor #BookVisibility #BookAudienceGrowth #PublishingSupport

I am a seasoned finance professional with over seven years of experience in audit, accountancy, financial control, and management. My diverse background in both auditing and international organizations enables me to quickly identify and enhance financial processes, adding value from day one. In my current role as Head of Finance, I oversee critical financial operations, including management reporting, cash flow management, and year-end closures. I excel at analyzing financial data and streamlining administrative processes, ensuring compliance and efficiency. With a proactive approach, I advise leadership on strategic financial matters to drive business success. If you need a skilled finance expert who can simplify complex financial landscapes and deliver actionable insights, I am ready to help elevate your organization’s financial health. Let's connect and discuss how I can support your financial goals.

🚀 Open for Trials! 🚀 DM for portfolio! ‼️ 3 Seconds! ‼️ In today’s fast-scrolling world, your video ads need to grab attention in under 3 seconds. If the first few frames don’t hook the viewer, they’re already moving to the next thing. With my editing, I create scroll-stopping videos that capture attention and hold it. I’m not just an editor—I’m a storyteller who knows what it takes to convert casual browsers into paying customers. Through carefully crafted video ads, I ensure your content engages, resonates, and compels action. Why Work With Me: Ecommerce Focused: I specialize in dropshipping and ecommerce video content, understanding the unique needs of this market inside out. Engagement & Conversion: From attention-grabbing hooks to clear calls-to-action, I craft content that stops the scroll and builds trust, leading to conversions. Tailored Scripts & Edits: My videos aren’t just pretty—they’re strategically designed to align with your brand and drive results. I understand the psychology of video ads and tailor every piece to match the buyer’s journey. Services Offered: Video Sales Letters (VSLs) that sell. Facebook & TikTok Video Ads optimized for high engagement and conversion. Scroll Stoppers & Effective Hooks that ensure your audience stays. Tailored Scripts & Voiceovers that convert. Let’s connect and take your brand’s video ads to the next level. If you’re ready for high-converting, scroll-stopping content, DM me today!

I help startups and growing businesses transform complex ideas into intuitive digital products. Over the last 5+ years, I have designed 50+ products across SaaS, fintech, healthcare, recruitment, education, eCommerce, and AI industries. My focus is creating user experiences that are simple, scalable, and aligned with business goals. Recent projects include: • Talent Trekker – Recruitment ERP Platform • Recruiterfy AI – AI-Powered Recruitment Software • Mobile Money Wallet Platform – 150+ screens across payments, remittance, virtual cards, and merchant services • Arena Staffing – Staffing & Recruitment Platform • Carevia – Healthcare Management Platform Services I Offer: ✅ SaaS Product Design ✅ Mobile App UI/UX Design ✅ Dashboard & Admin Panel Design ✅ UX Audits & User Flow Optimization ✅ Design Systems & Component Libraries ✅ Wireframing & Interactive Prototypes ✅ Landing Page & Website Design Tools I use: • Figma • FigJam • Adobe Creative Suite My Design Process: 1. Product Discovery & Research 2. User Flow Mapping 3. Wireframing 4. UI Design 5. Interactive Prototyping 6. Design System Creation 7. Developer Handoff Whether you're building an MVP, redesigning an existing platform, or scaling a SaaS product, I can help create an experience that users understand, trust, and enjoy using. Let's discuss your project.

Hello There! Are you looking for a skilled and creative video editor who can bring your visual ideas to life? Look no further! I offer professional video editing services that are tailored to meet your specific needs and exceed your expectations. I will write an engaging script, do a voiceover, and create a high-quality professional video with a free thumbnail. We not only create faceless videos but also fascinating videos on any topic. Client satisfaction is my top priority! 😊 Here are some of the services you will receive: - Script Writing 📝 - Voiceover Integration 🎤 - Editing and Cutting ✂️ - Color Grading and Correction 🎨 - Audio Enhancement 🔊 - Transitions and Effects 🎬 - Titles and Graphics 🎥 - Motion Graphics and Animation 🎞️ - Free Thumbnail 🖼️ Why choose my services? - High-quality videos 🎥 - Extra fast delivery 🚀 - 3 years of experience 📈 - Unlimited revisions 🔁 - All-time availability 🕰️ - 100% client satisfaction 🤝 If you need more information, please don't hesitate to ask. I would be happy to discuss your needs with you in the chat box. 😊

I am a reliable and detail-oriented freelancer offering Virtual Assistance, Data Entry, and Web Research services. I specialize in helping busy clients stay organized by handling repetitive tasks such as entering data, managing spreadsheets, formatting documents, converting files (PDF to Word/Excel), and conducting online research. I may be new to Upwork, but I am committed to accuracy, efficiency, and clear communication. My goal is to provide clients with high-quality results delivered on time. If you need a trustworthy freelancer who pays attention to detail and gets the job done, I’m here to assist you.

Professional Summary Experienced Remote Tech Support Specialist with 20+ years helping individuals and small businesses resolve hardware, software, and network issues. Skilled at remote troubleshooting via TeamViewer, Zoom, and other tools. Known for patience, empathy, and clear communication, able to guide users calmly through stressful technology failures. Expert in interpreting technical documentation and translating complex systems into simple, actionable guidance. Professional Experience Freelance / Independent - Remote Tech Support Specialist Ongoing - Present Delivered remote support for computers, networks, software, and devices worldwide. Used TeamViewer, Zoom, and remote desktop tools to troubleshoot and resolve issues quickly. Applied deep understanding of software behavior and system functionality, anticipating issues even when systems malfunction. Explained technical solutions clearly to users of all skill levels. Assisted with system setup, optimization, and maintenance for individuals and small businesses. Built a professional business model from years of informal tech support for friends and family. Qualified for Appen LLM (Large Language Model) project work involving AI training and evaluation. Key Skills Remote troubleshooting: TeamViewer, Zoom, AnyDesk Hardware & software support: PCs, laptops, OS, networking Documentation & problem-solving: Reading manuals, explaining complex systems simply Soft skills: Patience, empathy, clear communication, user-focused support Languages: Dutch (native), English (fluent), German (basic) Education & Training Continuous self-directed learning in computer systems, software, and networking Practical experience supporting diverse users and environments 1998 Interaction Design (Bachelor of Engineering) 1993 Technical Diploma in Mechanical Engineering Fields of Interest AI training and model feedback (data labelling, quality control, prompt evaluation) Data entry and data verification (accuracy-focused digital workflows) Objective Provide efficient, reliable, and empathetic remote tech support to clients worldwide. Open to freelance, contract, or permanent remote opportunities where technical expertise and user-cantered service are valued.

I still remember the thrill of my first concierge shift at a luxury hotel—anticipating every request, navigating complex schedules, and crafting personalized guest itineraries. That’s where I fell in love with service-driven storytelling. 🌟 By 2020, I’d channeled that passion into outreach as EF Go Ahead Tours’ Top Sales Executive, designing data-backed email campaigns that boosted bookings. In January 2023, I became Zoom’s Top Meeting Setter, securing 50+ qualified calls in 30 days with targeted cadences powered by HubSpot email automation and ChatGPT prompts. 🚀 🔑 Services I Offer Virtual Assistant & Lead Generation • Multi-touch outreach sequences (email, LinkedIn, phone) • Lead sourcing with LinkedIn Sales Navigator & ZoomInfo • CRM pipeline setup & management (Salesforce, Outreach.io, HubSpot) Content Creation & Copywriting • Blog posts, articles & long-form storytelling • Social media content calendars & captions • Email marketing: drip campaigns, A/B subject-line tests CRM & Reporting • Google Sheets dashboards & Tableau analytics • Automated follow-up reminders & status workflows • Data verification with Hunter.io & SellerCrowd ✨ My Unique Blend • Storytelling That Sells: I transform specs into customer-centric narratives, weaving brand voice into every touchpoint. • Tech-Savvy Execution: Fluent in AI tools, Salesforce automation, and HubSpot workflows—so your campaigns run smoothly. • Concierge-Level Attention: From calendar coordination to inbox-zero mastery, no detail is too small. • Self-Directed & Proactive: Give me the goal, and I’ll build the roadmap—no micromanagement required. Ready to boost leads with compelling outreach, data-driven campaign tracking, and narrative-powered content? 📈 Send me a message, and let’s co-author your next success story. — Lize Guerin