Hello and welcome! Are you looking for a Customer Support Specialist who can handle customer inquiries professionally, reduce refunds, prevent chargebacks, and improve customer satisfaction? You are in the right place. I have 4+ years of experience providing Customer Support, Customer Service, Email Support, Live Chat Support, Shopify Customer Support, and Dispute Resolution for eCommerce businesses worldwide. I help Shopify store owners stay stress-free by managing customer communications, resolving order issues, handling disputes, and protecting revenue while maintaining an exceptional customer experience. ━━━━━━━━━━━━━━━━━━ 𝗠𝗬 𝗦𝗣𝗘𝗖𝗜𝗔𝗟𝗧𝗜𝗘𝗦 ━━━━━━━━━━━━━━━━━━ ✅ Customer Support / Customer Service ✅ Shopify Customer Support ✅ Email Support ✅ Live Chat Support ✅ Virtual Assistant ✅ Ecommerce Support ✅ Order Processing & Fulfillment ✅ Order Tracking ✅ Refund Management ✅ Return & Exchange Processing ✅ Complaint Resolution ✅ Ticket Management ✅ Social Media Customer Support ✅ Customer Retention ━━━━━━━━━━━━━━━━━━ 𝗖𝗛𝗔𝗥𝗚𝗘𝗕𝗔𝗖𝗞𝗦 & 𝗗𝗜𝗦𝗣𝗨𝗧𝗘𝗦 ━━━━━━━━━━━━━━━━━━ ✔ Shopify Chargebacks ✔ PayPal Disputes ✔ Klarna Disputes ✔ Stripe Disputes ✔ Fraud Claims ✔ Item Not Received Claims ✔ Unauthorized Transaction Claims ✔ Evidence Collection ✔ Case Documentation ✔ Revenue Protection ✔ Dispute Resolution ━━━━━━━━━━━━━━━━━━ 𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗜𝗘𝗦 𝗜’𝗩𝗘 𝗦𝗨𝗣𝗣𝗢𝗥𝗧𝗘𝗗: ━━━━━━━━━━━━━━━━━━ • Fashion • Beauty • Skincare • Fitness • Luxury Brands • Healthcare • Dropshipping Stores • High-Ticket Shopify Brands • DTC eCommerce Stores ━━━━━━━━━━━━━━━━━━ 𝗦𝗛𝗢𝗣𝗜𝗙𝗬 & 𝗘𝗖𝗢𝗠𝗠𝗘𝗥𝗖𝗘 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ━━━━━━━━━━━━━━━━━━ • Order Processing & Fulfillment • Customer Account Management • Refunds & Exchanges • Subscription Management • Draft Orders • Discount Code Creation • Shipping & Tracking Assistance • Supplier Communication • Product Inquiry Handling • Customer Complaint Resolution • High-Volume Email Management • Customer Retention Strategies ━━━━━━━━━━━━━━━━━━ 𝗛𝗘𝗟𝗣𝗗𝗘𝗦𝗞 & 𝗖𝗥𝗠 𝗧𝗢𝗢𝗟𝗦 ━━━━━━━━━━━━━━━━━━ ⭐ Gorgias ⭐ Zendesk ⭐ Freshdesk ⭐ Reamaze ⭐ Help Scout ⭐ Zoho CRM ⭐ PrivateEmail ⭐ Brandwise ⭐ Shopify Inbox ⭐ Richpanel ⭐ Gmail ⭐ Outlook ⭐ Slack ⭐ Discord ⭐ ClickUp ⭐ Trello ⭐ Asana ⭐ Google Workspace ━━━━━━━━━━━━━━━━━━ 𝗠𝗨𝗟𝗧𝗜𝗟𝗜𝗡𝗚𝗨𝗔𝗟 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ━━━━━━━━━━━━━━━━━━ 🌍 I provide multilingual customer support for global eCommerce brands and Shopify stores. Using professional translation tools and established workflows, I can assist customers in: ✅ English (US & UK) ✅ German ✅ Dutch ✅ French ✅ Italian ✅ Spanish ✅ Swedish ✅ Finnish ✅ Danish ✅ Norwegian ✅ Portuguese ✅ Polish ✅ Greek ✅ Turkish ✅ Arabic This allows me to support customers across multiple regions while maintaining a professional tone, fast response times, and a consistent brand voice. ━━━━━━━━━━━━━━━━━━ 𝗦𝗢𝗖𝗜𝗔𝗟 𝗠𝗘𝗗𝗜𝗔 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ━━━━━━━━━━━━━━━━━━ ✔ Facebook Support ✔ Instagram Support ✔ TikTok Support ✔ Messenger Support ✔ Comment Moderation ✔ DM Management ✔ Brand Reputation Management ━━━━━━━━━━━━━━━━━━ 𝗪𝗛𝗬 𝗖𝗟𝗜𝗘𝗡𝗧𝗦 𝗛𝗜𝗥𝗘 𝗠𝗘 ━━━━━━━━━━━━━━━━━━ ✔ Professional & Friendly Communication ✔ Fast Response Time ✔ Strong Attention to Detail ✔ High Accuracy ✔ Problem-Solving Mindset ✔ Revenue Protection Through Chargeback Prevention ✔ Dedicated to Customer Satisfaction ✔ Available 24/7, including weekends & holidays I don't just answer emails and chats. I represent your brand professionally, build customer trust, reduce refund requests, prevent unnecessary chargebacks, and help create a positive customer experience that increases loyalty and repeat purchases. Every customer interaction is an opportunity to strengthen your brand and protect your revenue. If you're looking for a dependable Customer Support Specialist, Shopify Customer Service Representative, Email Support Agent, Live Chat Agent, Virtual Assistant, or Chargebacks & Disputes Expert, let's connect. I look forward to helping your business grow. Best Regards, Zohaib Shabbir

Customer care specialist with comprehensive experience in reception and client relations across luxury retail and hospitality sectors. Skilled in managing high-volume guest interactions, resolving issues efficiently, and delivering personalized service in multiple languages to enhance. customer satisfaction and loyalty. Proficient in coordinating complex reservations and optimizing processes to improve operational flow and guest experience.

I am a Data Analyst with over 5 years of experience helping businesses turn raw data into clear, actionable insights. I specialize in using Excel, Power BI, Tableau, SQL and Python to clean, analyze, and visualize data in ways that support smarter decision-making. From messy datasets to structured dashboards, I focus on delivering results that are accurate, easy to understand, and useful for business growth. Over the years, I have worked on projects involving data cleaning, exploratory data analysis, reporting, and dashboard creation, helping clients identify trends, track performance, and make informed decisions. My approach is simple: understand the problem, analyze the data properly, and present insights in a way that anyone can understand. What I can help you with: • Data cleaning and preprocessing (Excel, Python) • Data analysis and reporting • Interactive dashboards (Power BI, Tableau) • Business insights and trend analysis I am detail-oriented, reliable, and committed to delivering high-quality work on time. If you need a data analyst who can turn your data into meaningful insights, I’m ready to help.

Hello! I am a friendly and reliable professional from the Netherlands with a strong focus on clear communication and providing excellent customer assistance. I have extensive experience working with people, which has made me patient, empathetic, and solution-oriented. I remain calm under pressure and ensure clients feel heard and supported. Through my work in social work, I have learned to quickly understand needs, build strong relationships, and proactively solve problems. I work independently, respond promptly, and learn new systems quickly. I also report progress accurately and collaborate effectively with colleagues to improve processes. I am available to work remotely full-time and am ready to help your clients enjoy a positive and seamless experience. Let’s work together!

I'm a Pedagogy graduate with a passion for supporting people, whether that's coaching individuals, helping parents with childcare, or guiding children in their development. Here’s what I do best: Coaching individuals to help them grow personally or professionally Supporting parents with childcare strategies and guidance Creating engaging video edits and high quality voice overs Writing and editing in Word, including reports, documents, and creative content Managing my own manga projects, giving me strong storytelling and creative skills I’m committed to delivering work that’s thoughtful, organized, and on time. Communication is important to me, so I make sure to stay in touch regularly and keep you updated every step of the way.

I love creating content for entertainment or advertising purpose, I specialize in topics like travel, food and tips and tricks. I'm seeking a job where I can apply my skills in content creation and increase my experience in digital marketing.

My name is Sterre, I am 21 years old, and I am currently studying International Business in the Netherlands. Before starting this study, I completed a Marketing and Communication program. After that, I took a gap year to travel. During that time, I lived in the United States for a few months and visited many beautiful places. I love traveling, fashion, and learning about different cultures. Besides all those beautiful things, I also work in a care home with a lot of passion. I have done several internships during my studies. For example, I worked in marketing for a wholesale company. My tasks included building websites with Shopify, managing customer emails, organizing travel for employees, and working with programs like Photoshop, InDesign, iMovie, and Canva. I also stay updated on the latest social media trends and know all the best hotspots for traveling. What Can I Offer? With my background in Marketing, Communication, and International Business, I bring a combination of creativity, organizational skills, and an international perspective. My experience includes: ✅ Marketing & Branding – Managing social media, creating content, and staying up to date with the latest trends. ✅ Website Management – Maintaining and updating Shopify websites. ✅ Graphic & Video Design – Working with Photoshop, InDesign, iMovie, and Canva to create engaging visuals. ✅ Customer Service & Communication – Managing emails, maintaining client relationships, and organizing corporate travel. ✅ Appointment Setting & Email Management – Scheduling meetings, handling professional email communication, and keeping inboxes organized. ✅ Event Support – Assisting with event planning, coordination, and setup for major events. ✅ Travel Expertise – Researching, planning, and booking travel arrangements while ensuring a smooth and organized experience. I am passionate, eager to learn, and internationally oriented, always looking for opportunities to grow and contribute.

I have been working in the IT sector in several positions over the last 25 years. I am interested in various IT fields: - AI: LLM, NLP, RAG, Generative AI (ChatGPT, GPT-Neo, BERT, LLama, Gemini, MS Copilot, Claude AI, Mistral, Falcon, Bard, Codex, CodeGen), AI/ML Tools (Open AI APIs, Pytorch, Tensorflow, Hugging face), AI Agents (Conversational AI, chatbots, Rasa, Langchain, Task automation, RPA), Multimodal AI (TTS, Speach, Image, video Recognition), model training, fine tuning, Lisp, Matlab neural networks, Prolog. - Digital Audio/Video Broadcasting, streaming, Image/Audio/Video Processing, HLS/DASH/RTSP/RTMP, WebRTC, Live, VoD, DRM. · Architectures : Infrastructure/Networks/Cloud/Virtualization · DevOps, Services, Microservices, APIs · Project Management · Security · Content Management & Design PMI Project Management and BIZZDesign Architect certifications Infrastructure, Operating Systems, Virtualization, Cloud Computing: - Physical and Virtual Machines, System redundancy/Fail-over/Load Balancers/High Availability, Clusters, Fault Tolerance, Reliability, Recovery RPO/RTO, Oracle Exadata, Distributed Transactions and Coordination, DHT, P2P overlays, Recovery, Migrations, SAN/NAS, Kubernetes, Docker, Container Orchestration, Ansible, API, SOA, Microservices. - Windows NT/2003/2008 Server, Linux (Ubuntu/Red Hat/CentOS), Solaris 9/10, VMWare, ESX, VMotion, Oracle Virtual Box, Hyper-V. - Amazon AWS: EC2, S3, EBS, AMI, ELB, Elastic IP, Cloudfront CDN, CloudWatch, Autoscaling, Lambda, Fargate, Cloudtrail, ECS, EKS, IAM, EC2 API tools. VPC, VPN, SAAS, IAAS, PAAS architectures and middleware. - MS Azure : VM, Service fabric, Blob, Backup, Queues, Functions, CDN, DNS, VPC IP Networks, Broadcasting: TCP/IP, Cisco CCNA/CCNP ACI, DVB S/S2/T/T2/C/H, IPTV, OTT, Network Security and Monitoring, Protocol/Packet Analyzers, DNS/DHCP/SMTP/HTTP Servers, Streaming Servers, CDNs, Streaming Audio/Video/Live/OnDemand, Multicast, Adaptive Streaming, Apple HLS/M3U8, HTTP Dynamic Streaming, Smooth Streaming, H.264/H.265, MPEG-4 standard, DRM, Conditional Access, DVB PSI/SI Tables, DVB Headends, STBs Security, Reliability and Distributed systems: Secure transactions and sessions, SSL, Cryptography, Digital signature, Symmetric and asymmetric keys, DES, RSA, Session keys, Fault Tolerance, Fault Avoidance, Reliability, Scalability, Distributed Transactions and Coordination, Microsoft Windows Clusters, Linux GFS, NAS and ISCSI initiators, IBM DS300 NAS network , Fail-over and Fail-back systems, Gigabit Ethernet switches, Redundant network topologies, Switch redundancy, Teaming adaptors, Raid arrays, Data Center Equipments, Legato backups Programming languages: C/C++/Prolog/Lisp/Pascal/Fortran/.NET/C#/PHP/Perl/Cobol/Assembler/Java/J2SE/J2ME/JMF/Python Database Design & Management: SQL Server, MySQL, PostgreSQL, Microsoft Access Protocols, Standards & Tools: FFmpeg MPEG4/H.264/HEVC/RTP/RTSP/RTMP/UDP, Transcoding, Spatial-Temporal Scalability, Video Objects/Shape Coding, Labview, Matlab/Simulink

Are you an indie author, self-published writer, or content creator who needs your story to LOOK as powerful as it reads? I create cinematic AI-powered book trailers and novel trailers that stop the scroll, hook readers, and drive sales for indie authors, BookTok creators, Wattpad writers, and publishers who want to stand out in a crowded market. I also deliver UGC videos that captivate viewers . I draw custom 2D characters and clothe illustration What I deliver: +AI book trailer | novel trailer | animated book promo video | AI film trailer | story teaser video + Character design | original character art | concept art | character illustration | character sheet + Costume design | cosplay costume design | character costume concept | game character costume + Game art | NFT character design | visual storytelling | storyboarding | 2D illustration Tools I use: Midjourney | Runway | Kling AI | Adobe Premiere Pro | Photoshop | | ElevenLabs | Capcut I solve real problems buyers have: "I wrote a great book but nobody knows it exists" → I make you a cinematic trailer that sells it "I need a character brought to life visually" → I design original, detailed characters with personality "I want a costume for my cosplay/game/story" → I create wearable, production-ready costume concepts Who I work with: Indie authors | self-published authors | BookTok creators | Wattpad writers | game developers | cosplayers | YouTubers | content creators | comic creators | app developers. I take your vision seriously. Every project gets my full creative attention clear communication, clean delivery, and revisions until you're happy. When you're done checking my overview, have a look at my portfolio. if you're interested in my expertise. I am able to produce projects equivalent or far better than what you'll see there. Message me and let's bring your work to life!

You have a great product idea but your design doesn't communicate its value. Your app looks outdated, users get confused, and conversions suffer. You've tried freelancers who deliver "pretty" screens but miss the bigger picture usability, flow, and business goals. The result? A product that looks good in screenshots but fails in the hands of real users. Great UI/UX isn't just about aesthetics it's about clarity, trust, and guiding users to take action. The right Figma design transforms confusion into confidence, complexity into simplicity, and visitors into loyal users. That's exactly what I do. I'm Faith Toluwalope, a Figma Expert and UI/UX App Designer specializing in high-converting interfaces, interactive prototypes, and scalable product experiences. I blend clean visual design with smart product thinking delivering interfaces that are not just beautiful, but intuitive, functional, and built to convert. Whether you're a startup validating an MVP or an established business redesigning your product, I'll help you create an experience your users will love and trust. You bring the vision. I design the experience. 💡 SERVICES I OFFER ✅ Figma Website UI Design (Landing Pages, Multi-page Websites) ✅ Figma Mobile App UI/UX Design (iOS & Android) ✅ Figma SaaS Product Design & Dashboards ✅ Interactive Figma Prototypes (Clickable, Developer-ready) ✅ MVP Design for Startups & Product Validation ✅ UX Research & Wireframing (Low & High Fidelity) ✅ Design Systems & UI Component Libraries ✅ Responsive Design (Desktop, Tablet & Mobile) ✅ Figma to Developer Handoff (Clean, Organized Files) ✅ Redesigns & UI Improvements for Better UX 🛠️ TOOLS I USE 🎨 Figma (Primary Design Tool) 📐 FigJam (Wireframing & Brainstorming) 🔗 Notion & Trello (Project Management) 📊 Maze & Hotjar (UX Research & Testing) 🤝 Zeplin (Developer Handoff) 💼 INDUSTRIES I DESIGN FOR 🖥 Tech & Startups 📊 SaaS Platforms & Dashboards 🛍 E-commerce & Digital Products 📚 Online Education & E-learning 💆 Health, Fitness & Wellness Apps 🏡 Real Estate Platforms 📱 Mobile App Products 💼 Corporate & Business Services 🧠 Personal Brands & Coaches 🧠 WHY CLIENTS CHOOSE ME ✔ 100% Focused on Figma UI/UX Design ✔ Strong Understanding of UX Principles & User Behavior ✔ Clean, Modern, Conversion-Focused Interfaces ✔ Fast Delivery & Clear Communication ✔ Detail-Oriented with Scalable Design Thinking ✔ Long-Term Support for Product Growth I treat every design as a product experience — not just visuals, but a system that communicates value, builds trust, and helps your users take action. ⚡ LET'S BUILD SOMETHING GREAT TOGETHER Whether you're launching a startup MVP, redesigning your app, or building a new digital product — I'm ready to help you create a Figma design that stands out and delivers real results. 📩 Send me a message now, and let's turn your ideas into a powerful user experience. Best Regards, Faith Toluwalope Figma Expert | UI/UX App Designer | Prototypes, MVP & SaaS Design Figma design, Figma UI design, Figma UX design, Figma prototyping, Figma components, Figma auto layout, Figma variants, Figma styles, Figma libraries, Figma wireframing, Figma mockups, Figma design systems, Figma visual design, Figma interaction design, Figma responsive design, Figma vector editing, Figma prototyping tools, Figma design collaboration, Figma real-time collaboration, Figma cloud design, Figma design handoff, Figma developer handoff, Figma inspect panel, Figma constraints, Figma grids and layouts, Figma design workflow, Figma team collaboration, Figma remote design, Figma cross-platform design, Figma version control, Figma design iteration, Figma feedback tools, Figma commenting system, Figma asset management, Figma file organization, Figma plugins, Figma community resources, Figma UI kits, Figma design templates, Figma prototyping animation, Figma microinteractions, Figma accessibility design, Figma design tokens, Figma component libraries, Figma design scalability, Figma mobile UI design, Figma web UI design, Figma app design, Figma dashboard design, Figma landing page design, Figma website design, Figma mobile app design, Figma SaaS design, Figma eCommerce design, Figma user flow design, Figma journey mapping, Figma clickable prototypes, Figma animation effects, Figma transitions, Figma typography design, Figma color systems, Figma icon design, Figma illustration design, Figma branding design, Figma UX research, Figma usability testing, Figma design thinking, Figma low fidelity wireframes, Figma high fidelity mockups, Figma UI components, Figma UX strategy, Figma design process, Figma collaborative design, Figma design critique, Figma design feedback, Figma interface design