**Your customer support shouldn't slow your growth—it should become a competitive advantage** I help e-commerce brands build customer service operations that scale. Whether you're struggling with growing ticket volumes, slow response times, fulfillment issues, or an underperforming support team, I create systems that improve efficiency, customer satisfaction, and profitability. With more than 15 years of experience in customer service, operations, recruitment, and team leadership, I combine strategic thinking with a hands-on approach. I don't just create plans; I implement them. Here's how I can help: ✅ Optimize your customer journey and reduce response times ✅ Build and improve customer support processes ✅ Create SOPs, playbooks, workflows, and internal documentation ✅ Recruit, onboard, and coach high-performing support teams ✅ Audit your fulfillment operation and identify bottlenecks ✅ Improve communication between customer support, fulfillment, and logistics partners I have extensive experience working with Shopify, Re:amaze, Zendesk, Freshdesk, Parcel Panel, Klaviyo, PayPal, Stripe, Adyen, and third-party logistics (3PL) providers. I'm also experienced working with shipping carriers including DHL, DPD, and GLS. My management style is straightforward, practical, and results-driven. I believe in simplifying processes, eliminating unnecessary complexity, and creating systems that allow businesses to grow without customer service becoming a bottleneck. I am fluent in English, German and Dutch (native) and have extensive experience working with international remote teams across multiple time zones. Ideal clients: • DTC & e-commerce brands • Shopify stores • Subscription businesses • Companies experiencing rapid growth • Businesses looking for an experienced Customer Service, Fulfillment, or Operations Manager If you're looking for someone who can quickly identify problems, implement scalable solutions, and build a customer support operation that supports long-term growth, I'd love to work with you.

I am a multilingual project coordinator with seven years of experience in localization, marketing, and operations. My background includes working with diverse international teams, where I excel in creative problem-solving and clear communication. I understand the importance of time management and organization, which allows me to deliver successful projects efficiently. My experience spans roles in social media management, event coordination, and international sales. Having studied in the Netherlands, I thrive in dynamic environments and am eager to learn continuously. I am looking to leverage my diverse skill set in a collaborative role that challenges me and contributes to your team's success. Let’s discuss how I can add value to your projects.

I am a results-driven Data Analyst with over 8 years of experience specializing in transforming complex datasets into actionable insights. My expertise includes data analysis, business reporting, dashboard development, and healthcare research. I utilize tools like Power BI, SQL, Python, and Excel to design data-driven solutions that enhance decision-making. I excel in creating interactive dashboards and executive-level reports that communicate findings effectively to both technical and non-technical stakeholders. My background includes extensive research in epidemiology, antimicrobial resistance, and infectious disease analytics, ensuring that my analyses are both rigorous and relevant. If you're seeking a data analyst who can deliver comprehensive insights and drive strategic initiatives, let’s connect. I am here to help you unlock the potential of your data and achieve your business goals.

I am a freelancer experienced in, writing, translating and business management. Skills: - Language - Communication - Problem solving - creative thinking

I hold a PhD in Biotechnology and work as an independent consultant in the distilled spirits industry, advising clients on fermentation, distillation, facility expansion and staff training. I have published in academic journals and written science communication articles.

My goal is to compel your audience to act by communicating high impact messages and visually engaging campaigns. Entities have entrusted me with crafting an effective, compelling presence in the market that helps them remain competitive and successful. My approach is to listen carefully to my clients in order to deliver in accordance with their goals and expectations. Please feel free to drop me a message if you want to discuss a project or have any questions! I look forward to working with you! Best, Vinayak Joshi PRICE is what you PAY, VALUE is what you GET!

I'm Japanese native speaker and freelancer working to make the Japanese language enjoyable for people all over the world. I majored in American and British literature and minored in translation at university, so I am proficient in translation. If you need a Japanese translator, I would be happy to help. I'm good at time management. I will complete the work strictly according to the deadline. ( Experiences ) ・Japanese tutor ・Japanese translator ・Travel consultant Thank you very much.

Hi! I’m currently working in a corporate role where I manage and maintain article and product data on a daily basis. I’m responsible for structuring, cleaning and improving product information using Excel and other tools. While I’m new to freelancing, I bring a professional, detail-focused mindset and a strong interest in helping others improve their data quality. I’m confident working with product spreadsheets, building templates, and spotting inconsistencies in large datasets. I can help you with: • Cleaning and formatting product/article data • Creating Excel templates for bulk imports or exports • Standardizing product attributes • Preparing product data for e-commerce or ERP systems I’m eager to grow my freelance experience by helping small businesses and teams bring structure to their data. Let’s connect!

Highly skilled and experienced Translator with a strong background in translating all kinds of documents in English, French, and Dutch. Bringing forth an excellent command of these languages, and a track record of impeccable proofreading, editing, and translating. Adept in accurately assessing the context of material, translating it in an understandable and appropriate way. Highly skilled in overall translating and Processes, helping clients to better understand their script. Bringing forth a positive work ethic and a commitment to efficiency and integrity.

Entry level Data Scientist with a robust background in data science and specifically in Predictive analysis, Machine learning, Deep Learning, Natural Language Processing, Computer Vision and Model deployment. I am eager to bring my skills and learnings to a dynamic team like yours. My recent completion of a postgraduate program in Artificial Intelligence and Machine Learning has equipped me with the scientific and innovative mindset required for this role.