Hi there, I am Güney! I help founders, agencies, and service businesses turn messy operations into usable systems: CRM workflows, AI automations, Google Sheets tools, dashboards, SOPs, and lead follow-up processes people can actually use. Or I turn it in to an web app that your organization can access! My strongest work is at the intersection of business operations and implementation. If your leads are getting missed, your CRM is messy, your reports take too long, or your team is relying on manual follow-up, I can map the workflow, clean up the system, build the automation, and document the process so it keeps working after the project is done. Core areas I can help with: • GoHighLevel / LeadConnector CRM setup, cleanup, pipelines, forms, calendars, workflows, and follow-up systems • AI automation for research, drafting, routing, reporting, and internal operations • Google Sheets and Google Apps Script tools, dashboards, sidebars, intake forms, and report senders • Zapier, Make, n8n-style workflow automation and API integrations • Reporting dashboards, metric cleanup, MQL tracking, executive snapshots, and recurring reports • SOP cleanup, training-library structure, meeting-to-SOP workflows, and knowledge-base organization • Lead follow-up systems for missed calls, stale opportunities, appointment reminders, and long-term nurture I do not just connect tools together. I look at the full process: where the lead or data enters, who owns the next step, what should happen automatically, what should require approval, and where the current system breaks. I have worked across CRM operations, home-service workflows, healthcare/pharmacy operations, media reporting, remote team operations, content publishing systems, and founder-led business processes. I also apply this work inside my own business, where I build CRM-backed operating systems for service businesses using a mix of human support, automation, and AI. If you need someone who can understand the business problem, organize the workflow, build the system, and make it usable for the team, I can help.

Experienced DevOps engineer specializing in designing and deploying scalable, secure, and efficient solutions. With extensive expertise in CI/CD, containerization, networking, and software development, I excel in driving seamless project execution within Agile frameworks. Skilled in collaboration, I consistently deliver impactful results, working with intercultural teams to drive innovation and process improvements. - Knowledge: Python, Vuejs, APIs, DevOps tools, Docker Swamr, Kubernates - Full project management from start to finish - Regular communication is important to me

I’m a Paraguayan born and raised in Japan, currently working as a nurse while also pursuing careers in translation, working with clients from around the world. In addition to nursing, I’ve sharpened my skills in design, focusing on graphic design and Japanese-English translation skills, helping to bridge communication through diverse texts and documents.

I am a customer-focused and motivated professional with customer service skills. I enjoy helping customers by providing friendly,clear and effective support to ensure they have a positive experience.

I have 17 years of diverse experience delivering quality solutions across various sectors, including web development, social media, and community engagement. My most recent role at the City of Amsterdam allows me to serve my community while leveraging my skills as a frontend developer. I thrive on transforming ideas into functional digital platforms and optimizing processes to enhance user experience. My background includes freelance web development, where I built responsive websites that captivate users. I excel in collaborating with cross-functional teams, advocating for effective communication to drive projects to success. Whether you're seeking a software engineer with a keen eye for detail or a social media specialist to elevate your brand's presence, I bring a unique mix of technical skill and community-focused insight. Let's connect and explore how I can contribute to your project.

I have over 21 years of experience in account management and client relations, specializing in delivering tailored solutions that drive business growth. My expertise spans key account management, team leadership, and strategic consulting, with a proven track record in various sectors including insurance and telecommunications. I excel at building long-term partnerships with clients, understanding their unique needs, and implementing effective strategies that deliver measurable results. Whether managing complex accounts or leading diverse teams, I bring a strategic mindset and a solution-oriented approach. If you're looking for a seasoned professional who can enhance your client engagement and boost your business performance, I would love to discuss how I can contribute to your success.

After building and selling my health venture, launching a supplement brand, and scaling e-commerce stores in multiple countries, I took time to realign. Now rebuilding with clarity and focus. I work with select clients on things I know well: recruiting the right people, scaling e-commerce operations, and integrating practical AI. Open to connecting with like-minded people in health-tech, AI, and purposeful entrepreneurship - both globally and close to home.

*Profile* I'm Murichia, a dedicated and results-driven professional passionate about delivering exceptional customer service and administrative support. Leveraging my bilingual Dutch-English skills, I excel in managing client inquiries, streamlining processes, and fostering strong client relationships through my translation, recruiting, and creative writing expertise. With a proactive approach and a diverse skill set, I am eager to contribute to your projects and collaborate with your team. I focus on optimizing workflows and enhancing client interactions to drive success and satisfaction. I possess strong communication skills, confidently handling email, phone, and chat interactions using tools like MS Office, Google Workspace, Salesforce, Zendesk and more. My ability to multitask, work independently, and thrive in team settings ensures a seamless and professional experience for clients. Skills: -Customer Service & Support -Tech Proficiency -Active Listening -Organizational Skills -Effective Communication -Recruiting & Screening -Dutch-English and English-Dutch Translations As a native Dutch speaker, I offer versatile remote support in customer service, administration, personal assistance, moderating, recruiting, and translation. I seamlessly integrate into teams to boost communication and efficiently handle tasks, freeing up your time. My diverse experience makes me a valuable asset, ready to support your success and lighten your workload.

Customer service professional with over 8 years of experience providing consistent support and building relationships with a diverse clientele in various service industries, including travel, medical supply and food & beverage. Adept at identifying customer needs, providing tailored solutions, and maintaining high satisfaction rates. Passionate about enhancing the customer journey through personalised service and effective communication. Proficient in customer service best practices, and continuously furthering my knowledge with education and training. Experience in admin support including running reports, processing payroll, managing email queues, scheduling, taking meeting notes and training.

Overwhelmed with tasks? I help busy entrepreneurs, executives, and small business owners stay organized, efficient, and stress-free by managing the details , so you can focus on the big picture. 🧩 How I Support You ✔ Calendar & Schedule Management ✔ Email + Inbox Organization ✔ Travel Planning & Arrangements ✔ Customer/Client Communication ✔ Data Entry & Database Maintenance ✔ Research (Market, Leads, Product) ✔ Document Formatting & File Management ✔ Task Tracking + Project Support ✔ Social Media Assistance (Linkedin Posting + Engagement) 🧠 What Makes Me Different ✨ Proactive — I anticipate needs and solve problems early ✨ Highly organized — structure, clarity, and on-time delivery ✨ Friendly & professional communication ✨ Tech-savvy and quick to learn new tools ✨ Handles confidential information with care 🛠 Tools & Software Expertise Google Workspace (Docs, Sheets, Calendar, Drive, Gmail)