I am an experienced and dedicated Sales Representative, Customer Service Representative, Client Services Manager, eCommerce Operations Specialist, Email and Chat Support, Quality Assurance, and Collections Specialist. My main goal is to satisfy my client. I abide by and go beyond the company's expectations in performing the duties and tasks assigned to me. I am responsible, can learn with minimum supervision, deal and negotiate easily with people, am willing to be trained, and am a fast learner. I am proactive, a problem solver, independent, honest, and humble. I am looking forward to helping grow your business and serving you using my sales and customer service skills. Here's what I can do for you efficiently and successfully: 🔥 Customer Service Through Multiple Channels 🔥 Outbound and Inbound Sales 🔥 Data Entry 🔥 Appointment Setting 🔥 Email Management 🔥 Client Success Management Tools I use: 🔥 HubSpot 🔥 Zendesk 🔥 Salesforce 🔥 Freshdesk 🔥 Amazon 🔥 Shopify 🔥 Zoominfo 🔥 GoHighLevel 🔥 Slack 🔥 Zoho 🔥 Ring Central 🔥 PowerClose 🔥 Microsoft Office 🔥 Google Workspace 🔥 MyCase 🔥 Lawmatics 🔥 Airtable 🔥 Mondaycom

Hello! I'm Franz Gacrama, Architect specializing in producing Drawing Presentations, Construction Drawings and Drawing Document ready for permitting. I'm very well versed in code research; Philippine NBC, Seattle Municipal Code, NCC Australian Building and Hawaii LUO/Zoning Code. Aside from research, I'm also able to come up with a feasibility design study that meets local standard and requirements. -ArchiCad Specialist - BimX model expert -Minimal Supervision - Client / City Council Engagement - Attentive to Detail

⭐ 4+ Years of Executive Assistant | 6,446+ Hours 💪🏻 𝙏𝙊𝙋 𝙍𝘼𝙏𝙀𝘿 on Upwork | Dependable and Trustworthy Collaborator 📝 Organizational Maestro and Tech Enthusiast 💻 𝙂𝙤𝙃𝙞𝙜𝙝𝙇𝙚𝙫𝙚𝙡 𝘾𝙚𝙧𝙩𝙞𝙛𝙞𝙚𝙙 𝙀𝙭𝙥𝙚𝙧𝙩 About Me ✨ Hi, I’m Joahnna Rizz! 👋 I’m a 𝘾𝙚𝙧𝙩𝙞𝙛𝙞𝙚𝙙 𝙂𝙤𝙃𝙞𝙜𝙝𝙇𝙚𝙫𝙚𝙡 (𝙂𝙃𝙇) 𝙎𝙥𝙚𝙘𝙞𝙖𝙡𝙞𝙨𝙩 and an 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 𝙬𝙞𝙩𝙝 4+ 𝙮𝙚𝙖𝙧𝙨 𝙤𝙛 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 helping CEOs, founders, and start-up businesses run smoothly and scale with ease. I bring a 𝙪𝙣𝙞𝙦𝙪𝙚 𝙗𝙡𝙚𝙣𝙙 𝙤𝙛 𝙤𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 + 𝙩𝙚𝙘𝙝 𝙚𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚 — meaning I can support you with both business management and automation inside GHL. 💼 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 & 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 ✅ Calendar & Email Management (scheduling meetings, onboarding emails, repeat orders) ✅ SOP Creation & Process Improvement ✅ Inventory & Order Management (QuickBooks, shipping via Freightcom/UPS) ✅ Team Coordination & Delegation ✅ Research schools, camps, or extracurricular programs ✅ Point of contact with your clients/partners, so they won't bother you anymore ✅ Creative Work (Canva designs for catalogs, branded assets) ✅Organize family appointments (doctors, dentists, activities) ⚙️ 𝙂𝙤𝙃𝙞𝙜𝙝𝙇𝙚𝙫𝙚𝙡 (𝙂𝙃𝙇) 𝙎𝙥𝙚𝙘𝙞𝙖𝙡𝙞𝙨𝙩 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 ✅ Automations & Workflows ✅ A2P Set-up ✅ Course Creation & Membership Setup ✅ Building & Managing Communities ✅ Pipeline Setup & Updates ✅ Email Marketing Campaigns ✅ Domain Connections & Basic Integrations ✅ Other non-complex GHL tasks your business may need 🛠 𝙏𝙤𝙤𝙡𝙨 𝙄 𝙒𝙤𝙧𝙠 𝙒𝙞𝙩𝙝 ✅ Business & Productivity: Google Workspace, MS Office ✅ Project Management & Communication: Notion, ClickUp Asana, Discord, Slack, Gmail, WhatsApp, Community platforms ✅ CRM & Systems: GoHighLevel, HubSpot, QuickBooks ✅ Creative & AI Tools: Canva, CapCut, ChatGPT, Perplexity, Loom, Zoom 🌟 𝙈𝙮 𝙎𝙩𝙧𝙚𝙣𝙜𝙩𝙝𝙨 ✔ Problem Solver & Go-Getter Attitude ✔ Effective Communication across diverse teams ✔ Trustworthy & Reliable (I do what I say) ✔ Empathy & Emotional Intelligence ✔ Tailored-fit solutions & VIP experience for clients ✔ Trainer for new staff & Team Collaborator ✔ Visionary mindset, always thinking ahead 🤝 𝙒𝙝𝙮 𝙒𝙤𝙧𝙠 𝙒𝙞𝙩𝙝 𝙈𝙚? 𝙄 𝙫𝙖𝙡𝙪𝙚 𝙞𝙣𝙩𝙚𝙜𝙧𝙞𝙩𝙮, 𝙧𝙚𝙨𝙪𝙡𝙩𝙨, 𝙖𝙣𝙙 𝙧𝙚𝙡𝙖𝙩𝙞𝙤𝙣𝙨𝙝𝙞𝙥𝙨. Whether you need someone to manage your day-to-day operations or build systems inside HighLevel, I’ll go 𝙖𝙗𝙤𝙫𝙚 𝙖𝙣𝙙 𝙗𝙚𝙮𝙤𝙣𝙙 to make sure you feel supported. My mission is to give you back 𝙮𝙤𝙪𝙧 𝙩𝙞𝙢𝙚 𝙖𝙣𝙙 𝙥𝙚𝙖𝙘𝙚 𝙤𝙛 𝙢𝙞𝙣𝙙, while helping your business grow. I’m open to both long-term partnerships and short-term projects. Let’s connect and see how I can support your goals. 🚀 𝙔𝙤𝙪𝙧 𝙏𝙧𝙪𝙨𝙩𝙚𝙙 𝙋𝙖𝙧𝙩𝙣𝙚𝙧, 𝙅𝙤𝙖𝙝𝙣𝙣𝙖 𝙍𝙞𝙯𝙯 😉

Your All-in-One Virtual Assistant Are you a busy entrepreneur or small business owner struggling to keep up with social media, admin tasks, and customer support? I help you save time, stay organized, and scale your business without the stress! Here’s how I can support you: Virtual Assistant • Admin tasks & file/folder organization • Creating SOPs & workflow documentation • Updating CRMs • Email & calendar management • Research & analysis Social Media Management • Setting up & managing social media accounts • Branding creation & content planning/strategy • Content creation & calendar management • Engagement & community building • Graphic design & basic video editing • Hashtag research, analytics & tracking Customer Service • Email & chat support • Handling inquiries & complaints • Order and request processing • Customer follow-ups • Updating customer records • Product/service guidance • Customer satisfaction surveys • 24/7 support availability Tools & Systems I Use I’m proficient with modern tools to streamline workflows and communication, including: • Google Workspace (Docs, Sheets, Drive, Calendar, etc.) • Slack, ActiveCampaign, MailerLite, Calendly • Canva, CapCut, Metricool, GTmetrix, Pingdom, Wix • CRM platforms & analytics tools Why Work With Me? • Strong focus on accuracy, timeliness, and professionalism • Excellent communication skills • Dedicated to providing quality support that boosts efficiency & customer satisfaction • Flexible to work across time zones with 24/7 availability if needed Let’s collaborate and turn your ideas into results while making your business run smoother than ever!

Experienced professional in Global Sourcing & Recruitment for different roles in a diverse range of industries such as IT and Engineering, BPO, Telecommunication and Food Industry Has experience in placing candidates for the ff. roles. CloudOps Engineering IT Business Development Volume Hiring • Call Center Representatives • Helpdesk Representatives • Email Representative Representatives Specialties: -Talent Sourcing / Full-cycle Recruitment - Interviewing/ Screening - Resume Builder/ Proofreading - Market Research & Talent Mapping - Project Management/ Appointment Scheduling - Applicant Pipeline Management - New Hire Onboarding – Job Boards Management Applicant Tracking Systems (ATS)/CRM Experience: -Oracle Taleo -Jobdiva -Greenhouse -Smart Recruiters -Icims Sourcing Channels/Tools: -Facebook -LinkedIn -Google -LinkedIn Recruiter -Monster -Career Builder -Dice -Zip Recruiter -Indeed

Need someone to consistently create engaging social media content that actually represents your brand? I help businesses grow their online presence through content creation, scheduling, and social media management across LinkedIn, TikTok, and Facebook. What I Do • Social Media Management for LinkedIn, Facebook, Instagram, and TikTok • Content Creation, content scheduling, and social media strategy • Meta Business Suite management and content calendar planning • Lead Generation through community engagement and DM outreach • Executive Virtual Assistant support, including email, calendar, and client coordination • Project management using Notion, Trello, Google Workspace, and Slack Problems I Solve • Inconsistent social media presence and branding • Low engagement, limited reach, and lack of qualified leads • Disorganized workflows and inefficient business operations • Time-consuming administrative tasks and missed follow-ups • Poor content planning and inconsistent posting schedules Results Delivered • Increased social media engagement and brand visibility • Consistent, high-quality content across multiple platforms • More warm leads through strategic engagement and outreach • Organized systems that improve productivity and save time • Streamlined operations, clear communication, and on-time project delivery Let’s streamline your operations and grow your social media with precision. Message me today.

When a business is growing fast, work gets messy — deadlines slip, communication breaks down, and no one is quite sure who owns what. I'm the person who fixes that. I'm an Operations & Project Manager with 6+ years of experience and an MBA — which means I don't just execute tasks, I help you build the operational structure that makes execution reliable at scale. I work best with fast-moving or distributed teams — digital agencies, creative studios, remote-first startups — where the gap between "we have a plan" and "work is actually getting done" tends to be where things fall apart. That gap is exactly what I close. What I can help you with 1. Project & Operations Management I manage end-to-end execution — defining scope, building timelines, coordinating stakeholders, tracking deliverables, and making sure work lands on time with full visibility across the team. No surprises, no chasing. 2. Process Improvement & SOP Development I design and document workflows and SOPs that reduce confusion, create consistency, and give your team a clear playbook to follow — so the same mistakes stop happening twice. 3. Team Coordination & Remote Operations I organize distributed teams around structured communication, clear task ownership, and accountability systems built inside ClickUp, Monday, or Trello — whatever your team already uses. 4. Talent Acquisition & Onboarding I support sourcing, interviewing, and onboarding so new hires integrate smoothly and are set up to contribute from day one — not three months in. How I work I focus on structure, clarity, and accountability — not just moving tasks across a board. I make sure your team knows what to do, when to do it, and how success is measured. I proactively surface gaps before they become problems, and I align daily execution with the broader goals of the business — not just the to-do list. My MBA background means I can think beyond coordination and contribute to how operations are structured, scaled, and improved as your business grows. Tools ClickUp · Monday · Trello · Slack · Google Workspace · Xero · CRM systems · SOP & documentation tools If your operations are growing faster than your systems can handle — let's talk.

👋 Hi, I’m Zyrine Operations & Administrative Assistant | Executive Support | Remote Operations I support executives, founders, and remote teams by keeping operations organized, priorities aligned, and day-to-day work moving smoothly. 💼 What I support 🗂 Executive & administrative support 📅 Calendar, scheduling & inbox management ⚙️ Operations coordination & follow-through 📝 Documentation, workflows & SOP support 🤝 Client communication & coordination 🔄 Cross-team and stakeholder coordination 🧠 Why clients work with me 🏢 Worked on-site with a senior manager, handling schedules, meetings, documentation, and daily coordination 👀 Trained to read priorities in real time and anticipate needs ✅ Reliable, detail-oriented, and calm under pressure 🧩 Comfortable handling parallel priorities without constant supervision 🛠 Tools & systems 🔹 Tools & Skills: 🛠️ Admin & Collaboration: Notion, Slack, Basecamp, Microsoft Office, Google Suite, Front, ChatGPT 🎨 Creative & Media: Photoshop, Illustrator, Premiere, Canva, Da Vinci Resolve, CapCut 📈 E-commerce & Web: Shopify, WordPress 📊 Project & Workflow Management: Task coordination, scheduling, workflow optimization 🚀 Quick to learn new tools with clear SOPs 🌍 Work style ⏰ Asynchronous & remote-friendly 💬 Clear, professional communication 🌎 Comfortable working across time zones 🤝 Long-term support mindset 📍 Based in the Philippines (GMT+8) 🎯 Best fit for 📌 Operations & admin support roles 📌 Executive or senior manager support 📌 Ecommerce & service-based businesses 📌 Creative or remote teams If you’re looking for someone dependable who can step in and keep things running smoothly, let’s connect.

I build and clean up GoHighLevel systems for service businesses: funnels, automations, CRM pipelines, booking setups, and integrations. Everything is structured so it is easy to manage after I hand it over. What I help with: ⚙️ Workflow and automation builds or repairs 📲 Missed call text back setup ⭐ Reputation management automations 🔄 CRM automation and pipeline organization 🗂️ Full GHL system setup for new clients 🌐 Funnel and landing page setup 🔗 Integrations with Make, Zapier, webhooks, Stripe, and Twilio 📅 Booking systems and calendar configuration 📋 A2P registration and compliance setup A real example of how I think: Twilio SMS costs inside GoHighLevel can get expensive for small businesses in markets like the Philippines. Rather than accepting that as a given, I built a custom SMS bridge using Make and webhooks. It routes messages through a more cost-efficient gateway while keeping everything working inside GHL. Same result. Lower cost. No disruption to the workflow. That is how I approach every build: understand the actual constraint, then find the right solution for it. How I work: I follow a clear process from the start. I ask the right questions before building anything. I document what I build so you are not dependent on me to maintain it. I communicate throughout. No guessing, no surprises.

I am a dedicated Medical Biller with hands-on experience managing the full billing revenue cycle for multiple provider accounts. I help clinics and physicians reduce denials, improve cash flow, and keep their billing operations running smoothly so they can focus on patient care. I have managed entire accounts independently, handling everything from front-end data entry to back-end collections. Multitasking across multiple providers is part of my daily workflow, and I am comfortable working with high-volume accounts while maintaining accuracy and compliance. My core experience includes: • Patient demographics and charge entry • Insurance eligibility verification • Creating claims, visits, and superbills • Claim submission through clearinghouses and payer portals • Claims follow-up and AR management • Resolving clearinghouse rejections and correctable claim errors • ERA and EOB review and denial management • Payment posting and reconciliation • Collections and unpaid claim resolution I have worked with multiple billing tools and portals and adapt quickly to new systems. I am detail-oriented, organized, and proactive in identifying issues that delay reimbursement. If you are a clinic or physician looking for a reliable medical biller who can manage your billing end-to-end and help maximize reimbursements, I would be happy to support your practice. In addition to billing, I have experience in patient and provider communications, including: • Lead generation to identify potential Physical Therapy patients across states • Handling inbound calls for new patient inquiries • Outbound calls to patients, clinics, and physicians to obtain medical records or follow up on care • Coordinating between patients and healthcare providers to streamline documentation Whether you need full-cycle billing support, patient intake assistance, or help managing communications and medical records, I can help your practice save time, increase revenue, and improve patient satisfaction. **Tools & Software Proficiency** **Medical Billing & EHR:** * CollaborateMD * eClinicalWorks * Office Ally (EHR & Practice Mate) * Kareo * Practice Fusion (EHR) * Clinicient Insight Billing & Clinicient EMR * Kinnser/Wellsky * AllegianceMD **Revenue & Payment Tools:** * Waystar (Clearinghouse) * Stripe **CRM & Sales Tools:** * Zoho CRM * Twilio * SimpleText * SignalHire * Salesloft **Other Tools:** * TSI * Postal Method