🚀 Customer Support (Email&Chat) & Lead Generation Specialist With fruitful and amazing 10 years of experience in customer service and 3+ years in technical support, I bring more than just problem-solving skills—I educate, empower, and enable clients to maximize their experience with various platforms. 🔹 Why Work With Me? ✔ Proactive & Solution-Oriented – I don’t just fix issues; I prevent them. ✔ Reliable & Professional – Integrity, accuracy, and efficiency are my core values. ✔ Quick Learner & Adaptable – I can be trained with minimal supervision. ✔ Detail-Oriented & Organized – I ensure no task is overlooked. 🛠 Expertise in CRMs & Tools: ✅ Freshdesk, Zendesk, Reamaze, Intercom, Richpanel ✅ Shopify, ShopBase, Magento, Aliexpress, ShipBob, NSS ✅ Trello, Asana, Monday, Zoho, Slack ✅ PayPal, Stripe, Google Workspace ✅ JIRA, Postman, Mailgun ✅ LinkedIn Sales Navigator, Apollo.io, MoxiEngage/MoxiWorks 💳 Other Experience: 🔹 Virtual Receptionist 🔹 Handling PayPal disputes & chargebacks 🔹 B2B Lead Generation & Sales Prospecting Looking for a dedicated, results-driven support professional? Let’s connect!

📌AppFolio📌Buildium 📌Rent Manager 📌DoorLoop 📌Yardi📌Guesty📌PMS📌OTAs 📌Airbnb 📌OwnerRez 📌FurnishFinder 📌Monday .com SUMMARY OF SKILLS AND CAREER HIGHLIGHTS: -SHORT And MIDTERM Rentals - ✔I excel in comprehensive co-hosting: ✔Navigating STR listings is my forte - I optimize descriptions, set compelling prices, and uncover hidden gems like arbitrage opportunities. ✔Rental market analysis is a breeze for me. Stay ahead with my data-driven insights. ✔Property management systems like Hostfully or Guesty? No worries, I'm fluent in PMS. ✔Communication is my strength - I'm the friendly, responsive point of contact for your guests. ✔Smooth check-ins and check-outs? Count on me to leave your guests impressed. ✔Got questions? I'm a guest-whisperer, tackling any query with ease. ✔Cleaning and maintenance? I've got it handled - scheduling, coordinating, and ensuring your place shines. ✔Review mastery is my specialty - craft responses that keep your guests singing your praises. -LONG TERM Rentals - ✔Leasing Specialist ✔Maintenance Coordinator ✔Applicant Evaluator ✔Marketing Specialist

You’ve found the right person for the job—I’m your go-to Customer Service Expert! I’m here to handle all of your customer service needs, from interacting with your customers and communicating with suppliers on their behalf to managing replacements, refunds, and disputes. My goal is to ensure your customers are satisfied while maintaining a positive brand image. Let me take these tasks off your plate so you can focus on growing your business. 🌟 What I bring to the table: • 🏆 Proven Expertise in customer service since 2016 • 🤝 Skilled Communicator across multiple channels • 📊 Highly Organized in remote work settings • 🚀 Proactive Problem Solver who drives customer success With nearly a decade of experience in customer service, especially in the e-commerce sector, I’m passionate about providing top-notch support that enhances customer satisfaction and drives business growth. I've worked across various channels—📞 phone, 💬 live chat, ✉️ email, and 📱 social media—handling everything from order inquiries to complex product issues with ease. 🎯 Key Tools & Platforms: • 🛒 Shopify • 🛠️ Zendesk • 📊 Microsoft Excel • 📅 Calendly • 🎥 Zoom • 🎨 Canva • 💬 WhatsApp • 🛍️ Amazon Seller Support I’m eager to bring my experience to a full-time role where I can help elevate the customer experience and contribute to a dynamic team!

Are you struggling to get more traffic, clicks, and sales from your Etsy shop? I help Etsy sellers improve their listings through SEO, keyword research, listing image strategy, product positioning, and conversion-focused shop optimization. I have over 6 years of direct Etsy experience and built my own Etsy shop to 3,700+ sales and $80,000+ in revenue with a small catalog of only 15 listings. I also help Etsy sellers improve visibility, organize their product strategy, and make their listings more competitive in search. Here’s how I can help: ▪ Etsy SEO keyword research ▪ Listing title, tag, and description optimization ▪ Product image and thumbnail improvement ▪ Etsy shop audits and growth roadmaps ▪ Competitor research and market positioning ▪ Etsy Ads review and performance recommendations ▪ Product listing uploads and shop administration My background in graphic design, product research, Shopify support, customer service, and virtual assistance helps me look at an Etsy shop from both the buyer and seller side — not just SEO, but the full customer journey. I’m Top Rated on Upwork with $40K+ earned, 80+ completed jobs, and 7,000+ hours worked. If you need someone who understands both the technical and creative side of Etsy growth, I’d be happy to help. Send me a message with your Etsy shop link and I can take a look

Need someone who is passionate in building success together? Hi! I am Marianne, ready to be at your service! ♦ General Virtual Assistant ♦ Human Resource ♦ Administrative Assistant - Data entry hustler My expertise includes: 1. Administrative Support - Data entry, research, and document management using tools like Google spreadsheets, Microsoft Office suite, and such. 2. Human resource management - Offering needed services in the field of human resource, such as payroll management and employee data filing. 3. Customer support - Professional and appropriate responses to issues in order to build client trust. 4. General virtual assistance - Handling tasks that slows you down (admin, office support, editing and research, etc.) 5. Data entry skills - handles data entry efficiently Skilled. Efficient. Trust-worthy. Positive results on your way!☻

✅ Passionate about growing with the company ✅ Freelancing since 2008 ✅ Excellent in communications ✅ Excellent problem-solving skills Over the past 13 years, I have developed and learned a lot of internet-related work like Blogging, Internet Marketing, Social Media, SEO, Web Development in Joomla and WordPress, Data File Manipulation and Conversion and now even Project Management, a whole lot more. Am so internet savvy like, "You name it....I know it, yes!". And am still interested and challenged to learn new things. My basic philosophy in life is "Do more with less." Am offering my clients quality work output and take every company I worked with as my own. Yes, I claim them that I will put all my best into helping the company I work with care and total involvement. I offer much more than my clients can offer me. Skills: WordPress Web Development Web Design Infusionsoft Divi / ElegantThemes / Elementor / WP Bakery / StudioPress ClickFunnels Zoho CRM Amazon Connect Thrive Architect Genesis Framework Social Bookmarking Blog posting Basic HTML/CSS SEO/SEM/SMM Facebook LinkedIn Twitter Basic Photo Manipulation Data File Conversion/OCR Strength: Multi-tasking. Computer Skills and Internet Savvy. Self Starter. Can work with minimum supervision. Works well with reasonable deadlines. Weakness: Unrealistic deadlines. Can be too independent. Too much attention to detail (only sometimes). Task categories that I can work on: WordPress Development / WordPress Designs WordPress Uploader / Content Uploader WordPress Support Specialist Technical Support Project Management Administrative Assistant Server Administration WordPress Malware Removal Canva Graphics Basic video editing Web Developer tasks

✨𝑰 𝒉𝒆𝒍𝒑 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒐𝒘𝒏𝒆𝒓𝒔 𝒔𝒕𝒂𝒚 𝒐𝒓𝒈𝒂𝒏𝒊𝒛𝒆𝒅, 𝒗𝒊𝒔𝒊𝒃𝒍𝒆, 𝒂𝒏𝒅 𝒇𝒐𝒄𝒖𝒔𝒆𝒅 𝒐𝒏 𝒈𝒓𝒐𝒘𝒕𝒉 𝒘𝒉𝒊𝒍𝒆 𝑰 𝒉𝒂𝒏𝒅𝒍𝒆 𝒕𝒉𝒆 𝒃𝒂𝒄𝒌𝒆𝒏𝒅.✨ With more than 10 years background in Civil Engineering and experience in virtual assistance, I bring structure, attention to detail, and adaptability to fast-paced businesses. I support construction and service-based companies, as well as business owners across other industries who need reliable and proactive support. 🗂️ 𝑬𝒙𝒆𝒄𝒖𝒕𝒊𝒗𝒆 𝒂𝒏𝒅 𝑨𝒅𝒎𝒊𝒏𝒊𝒔𝒕𝒓𝒂𝒕𝒊𝒗𝒆 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 Inbox and calendar management, reporting, file organization, and coordination to keep your daily operations running smoothly. 📱 𝑺𝒐𝒄𝒊𝒂𝒍 𝑴𝒆𝒅𝒊𝒂 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 Content creation, scheduling, engagement, and analytics to help you build a consistent and professional online presence. 📢 𝑬𝒎𝒂𝒊𝒍 𝑴𝒂𝒓𝒌𝒆𝒕𝒊𝒏𝒈 𝒂𝒏𝒅 𝑪𝑹𝑴 𝑨𝒖𝒕𝒐𝒎𝒂𝒕𝒊𝒐𝒏 (𝑮𝒐𝑯𝒊𝒈𝒉𝑳𝒆𝒗𝒆𝒍) Pipeline setup, automation workflows, and lead tracking to streamline communication and improve follow-ups. 🎙️ 𝑷𝒐𝒅𝒄𝒂𝒔𝒕 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 Audio editing, cleanup, audiograms, and transcription for polished, professional content. 🔍 𝑳𝒆𝒂𝒅 𝑮𝒆𝒏𝒆𝒓𝒂𝒕𝒊𝒐𝒏 𝒂𝒏𝒅 𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉 Prospect research, list building, and data organization to connect you with the right clients and opportunities. 🛠️ 𝑻𝒐𝒐𝒍𝒔 𝑰 𝑼𝒔𝒆 Google Workspace, Microsoft Office, GoHighLevel, Hubspot, Apollo, Canva, CapCut, ClickUp, Trello, Asana, Notion, Slack, Zoom, Calendly, Meta Business Suite, ChatGPT, Gemini, Claude, Pipedrive I take ownership of my work and ensure tasks are completed accurately, efficiently, and without constant follow-ups. 𝑰𝒇 𝒚𝒐𝒖 𝒂𝒓𝒆 𝒍𝒐𝒐𝒌𝒊𝒏𝒈 𝒇𝒐𝒓 𝒂 𝑽𝑨 𝒘𝒉𝒐 𝒄𝒂𝒏 𝒂𝒅𝒂𝒑𝒕 𝒕𝒐 𝒚𝒐𝒖𝒓 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒂𝒏𝒅 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒚𝒐𝒖𝒓 𝒈𝒓𝒐𝒘𝒕𝒉, 𝒍𝒆𝒕'𝒔 𝒕𝒂𝒍𝒌.

Hi! I’m Hubert — a Top Rated Customer Support and Virtual Assistant with 5+ years of experience helping businesses deliver fast, professional, and customer-first support. I specialize in email, chat, and phone support, CRM ticket handling, and admin tasks that keep operations organized, efficient, and stress-free for business owners. ⭐ Results & Experience Highlights Handled 100+ customer tickets daily while maintaining 95%+ CSAT Reduced response time by 30% using Zendesk Supported US-based customers via phone, email, and live chat Experienced in high-volume support and fast-paced environments ⭐ What I Can Do for You Customer Support (Phone, Email, Chat) Amazon-style customer service Troubleshooting & basic technical support Order issues, refunds, returns, and follow-ups CRM ticket handling (Zendesk, Freshdesk, Gorgias) Welcome calls, confirmation calls, and outbound follow-ups Admin & Virtual Assistance Calendar and inbox management Document organization (Google Workspace, Microsoft Office) Appointment scheduling (Calendly) Updating spreadsheets, reports, and client records Creating and sending estimates to customers Lead Generation & Research Prospecting using Apollo & LinkedIn Sales Navigator Finding decision-makers, verified emails, and contact details Data entry, cleanup, and verification Company, contact, and website research Additional Experience Data tagging & website classification (AI-powered tools, domain checks, functionality testing) Customer onboarding support and CRM management Team leadership experience as Team Leader and Account Supervisor ⭐ Why Clients Love Working With Me Top Rated with consistent 5-star performance Clear communicator with fluent English Detail-oriented, organized, and highly reliable Fast learner with strong problem-solving skills Able to work independently and meet deadlines consistently Experienced with both small businesses and high-volume operations ⭐ Let’s Work Together If you’re looking for a dependable Customer Support Rep, Virtual Assistant, Admin Support, Data Entry Specialist, or Lead Generation VA, I’m ready to help your business grow. Send me a message — I can start right away.

Are you looking for a seasoned, top-rated Virtual Assistant with expertise in Real Estate, Customer Support, and Team Leadership? Do you need someone experienced in E-commerce, Virtual Assistance, or Social Media Management and Marketing? Look no further!🚀 🌟I would love to bring my skills and experience to your team. Here's an overview of what I can offer: ✅ Operations Coordinator for Real Estate businesses. ✅ Extensive Virtual Assistant experience across various industries. ✅ 12 years of experience in Customer Service. ✅ Expertise in handling E-commerce stores and Dropshipping. ✅ Proficient in handling Shopify chargebacks, with extensive experience in managing and resolving disputes efficiently. ✅ Proficient with platforms like Zendesk, Shopify, and Gorgias. ✅ Skilled in coordinating with suppliers and shipping companies. ✅ Facebook Moderation expertise. ✅ Handling of email tickets and creation of Macros and Templates for customer queries. ✅ Email Management, including order processing, cancellations, refunds, and reshipments. ✅ Order tracking and meticulous data entry. ✅ Experience in both Inbound and Outbound calls. ✅ Knowledge of Influencer Marketing and Social Media Management. ✅ Proficient in using Facebook Page, TikTok, and Instagram. ✅ Skilled in Canva for designing creative content and proficient in video editing using Reels and CapCut. ✅ Experienced in creating newsletters using Mailchimp ✅ Skilled in publishing and managing blog posts on WordPress ✅ Experienced in scheduling and supporting operations for a Real Estate of a Construction Company I am confident that I can be a valuable asset to your team, and I am eager to form a long-term partnership. I’m a quick learner, always ensuring that daily tasks are completed promptly and with precision. I am recognized for my prompt responses, clear communication, and commitment to delivering exceptional work. If any of the above resonates with your business needs, I would be thrilled to discuss how I can contribute to your success. ☎️📱Ready to elevate your business? Drop me a message, and let’s jump on a quick discovery call to see if we’re the perfect match! Kind regards, Kath

Hi there! I'm Shirl, a results-driven Virtual Assistant with a degree in Business Administration, majoring in Advertising and Public Relations from the Polytechnic University of the Philippines. I bring several years of experience delivering administrative support, customer service, email and calendar management, file organization, database management, and social media assistance. I'm passionate about helping business owners and entrepreneurs stay on top of their game by streamlining operations, improving productivity, and keeping daily tasks running smoothly. Whether it’s managing inboxes, updating CRMs, creating content for social platforms, or handling client communications, you can count on me to handle it with professionalism and care. I offer virtual assistance to medium and small-business owners/managers who need affordable administrative support. Client satisfaction and quality work are my top priorities when providing services online.