Seeking to leverage my skills in graphic design, video editing, and social media management to contribute to innovative projects, utilizing my creativity and strong attention to detail. I bring a diverse background in handling real estate, airlines, and travel industry. As a seasoned team leader, I have successfully managed multiple teams, fostering collaboration and ensuring high performance of each and every individual. Throughout my career, I have demonstrated a strong sense of integrity and adaptability, allowing me to thrive in dynamic environments. Additionally, I have valuable experience working with back-office operations, handling complex schedules and communicating with stakeholders in an effective manner.

I'm a young professional who is inclined to do virtual assistant/mortgage assistant work. I have a background with underwriting, mortgage loans, etc. I help the broker liaise with clients and lenders to ensure their policies are up to date. I could also assist a client with his/her administrative tasks. I am skilled to do a macro (excel) to eliminate repetitive daily tasks. I'm sure I could be of great help :) Specialization: Mortgage Processing (Australia) Mortgage Processing (US) Podium Software Mercury Connective CRM Residential Loans Excel Macro Virtual Assistant Admin Assistant Article writing/Blogs Research Outlook Microsoft Office Appointment-setting Mass Emails Data Entry Google Spreadsheet Marketing Campaigns (MailChimp) Google Doc Social Media Management Social Media Posting Canva

A dynamic and highly skilled professional with a strong background in healthcare intake, recruitment, real estate property management, and customer service. Demonstrates expertise in handling complex processes, utilizing advanced software tools, and delivering exceptional service. A detail-oriented individual who values integrity, efficiency, and results-driven solutions. Healthcare Intake Specialist & Recruitment: Proven experience in managing patient intake processes, coordinating recruitment strategies, and maintaining compliance with healthcare standards. Skilled in managing sensitive information with confidentiality and accuracy. HOA Specialist & Real Estate Property Management: Expertise in handling homeowner association (HOA) processes, ensuring compliance with regulations, and providing exceptional support for property management needs. Adept at resolving property-related issues and streamlining administrative tasks. Order Processing with Zendesk & Shopify: Extensive experience in managing order processing and customer interactions through Zendesk and Shopify. Skilled in resolving inquiries, tracking orders, and ensuring a seamless customer experience. CRM, EMR, & Phone Systems Expertise: Proficient in using multiple CRM and EMR systems, ensuring effective data management and workflow optimization. Familiar with various phone systems for customer communication and support. Customer Service & Sales Expertise: A proven track record of delivering outstanding customer service and exceeding sales goals. Skilled in building rapport with clients, addressing their needs, and creating positive experiences that drive loyalty and satisfaction. Core Competencies: Attention to detail and accuracy in all tasks Strong problem-solving and multitasking skills Commitment to upholding integrity in every aspect of work Excellent verbal and written communication skills Proven ability to adapt to new tools and systems quickly Professional Values: Dedicated to providing high-quality service, building meaningful relationships, and contributing to the success of the team and organization. Consistently delivers results with a focus on excellence, professionalism, and ethical standards.

I help busy founders and growing teams stay organized, manage projects, streamline operations, and execute revenue-generating marketing campaigns. If you need someone who brings structure, handles follow-ups, and keeps your business running smoothly, I can support you. Running a business gets messy fast — I help bring order, clarity, and consistent progress. I work with founders, executives, and small teams by organizing operations, managing projects, improving workflows, and handling the day-to-day execution that keeps businesses moving. With 10+ years of experience across project management, operations, logistics, e-commerce, creative teams, executive support, and email marketing operations, I turn scattered tasks into clear systems and reliable results. How I Help ✔ Project Management — timelines, milestones, task tracking, deliverables ✔ Operations Management — workflow cleanup, SOPs, documentation ✔ Executive Assistance — email, scheduling, communication, follow-ups ✔ Workflow Systems — ClickUp, Trello, Asana structure + optimization ✔ Email Marketing Operations — campaign coordination, QA, launch management ✔ Marketing Automation — Klaviyo flows, CRM workflows, segmentation support ✔ Data Reporting — spreadsheets, dashboards, campaign trackers ✔ Vendor Coordination — sourcing, quotes, scheduling ✔ E-commerce Support — Shopify updates, product uploads, asset management ✔ Content Support — Canva edits, campaign calendars, basic video edits ✔ CRM/Admin — GHL, Airtable, Notion, automation support Tools & Platforms ClickUp • Asana • Trello • Google Workspace • Airtable • Notion Slack • Zoom • Shopify • Klaviyo • Mailchimp • GHL • Canva • Figma • Excel/Sheets Why Clients Like Working With Me ✅ Clear communication ✅ Organized and proactive ✅ Strong execution and follow-through ✅ Clean systems and reliable task management ✅ Can manage both creative and operational teams ✅ Understands both business operations and marketing workflows ✅ Helps founders stay focused on growth instead of admin If you need a reliable partner who can bring order to your operations, keep projects moving, and support your marketing execution, I’m here to help. 🔶 SKILLS Project Management Operations Management Email Marketing Operations Marketing Automation Klaviyo Campaign Management CRM Management Workflow Systems Executive Assistance Google Workspace Management SOP Creation Vendor Coordination Data Reporting & Dashboards Scheduling & Calendar Management E-commerce Support Task Automation Support ClickUp Workspace Setup Shopify Product Management Canva Content Editing Logistics Coordination File Organization & Naming Conventions Team Coordination Process Documentation

To serve your company with challenging positions where my skills and experiences are needed. A position where I can fully develop my initiative in the field that I have taken and the willingness to learn more and for the benefits of the company. LEADERSHIP To serve the company as a great employee. Showing the knowledge I learned in my previous job. Being honest, giving all your full commitment to your job and to the company.

Want visuals that build trust, attract attention, and grow your brand? I design exactly that. 🎨 I’m a Graphic Designer specializing in social media graphics, branding, and marketing visuals with 4+ years of experience helping businesses create consistent, high-quality visual content. As a Top Rated freelancer on Upwork, I deliver clean, strategic design work with fast turnaround, clear communication, and strong attention to detail. I specialize in graphic design and branded visual content for both digital and marketing use. What I can help you with: ✔ Social media graphics & branded posts (Instagram, Facebook, LinkedIn, TikTok) ✔ Carousel & ad creative design ✔ Video Editing ✔ Logo-based branding & visual identity ✔ Flyers, posters & marketing materials ✔ Print-ready design (brochures, promos) ✔ Canva templates & brand kits ✔ Email marketing design (newsletters & campaign visuals) Tools I use: 🎨 Canva 🎨 Adobe Photoshop 🎨 Adobe Illustrator 🎨 Adobe Firefly 🎨 CapCut I turn ideas into clean, strategic visuals that support your brand goals. 📩 Let’s create designs that elevate your brand.

👋 Hi, my name is Nora and I have 13 years of corporate experience in the BPO industry here in the Philippines as an Operations Manager handling 200+ Full-time agents before transitioning to freelancing. I recently finished a project as a Guest Service Manager for a luxury and short-term rental in Austin Texas handling a medium-sized team. I have been in the Customer Service field handling (phone/chat/email) for more than a decade and I believe my energy, analytical skills, organizational abilities, and out-of-the-box in tackling problems is a plus factor. My daily task consists of Guest Communication, Managing the Housekeeping and Maintenance team through email and chat, Responding to reviews, Consolidating guest feedback, Quality control for email and calls for all agents, and coaching them (if needed) as well as coordinating any property maintenance and issues to address them accordingly. 🌟🌴 🏠 My Expertise includes: ✅ Managing Channel manager ✅ Guest communication/ Customer service ✅ Calendar management ✅ Operations Management ✅ Coordinating maintenance issues and scheduling contractors ✅ Scheduling cleaners ✅ Set up and integrate listings on Airbnb, Booking.com, VRBO ✅ Set up automated messages ✅ Collection of security deposit. ✅ Filing Airbnb Reimbursement ✅ Cancelling Airbnb booking without any penalty ✅ Calling Airbnb to dispute Guest's negative review ✅ Achieving a 5-star rating and SuperHost Status Customer Support ✅ Helpdesk/Ticket Support ✅ Live Chat Support ✅ Email Support ✅ Inbound/Outbound Phone Support ✅ Handle Escalated Issues and ensure Customer Retention Guest Experience Services: ✅ Airbnb Case Management ✅ Booking Alterations and Extensions ✅ Calendar Management ✅ Cancellations, Claims, and Refunds ✅ Guest Inquiries, Reservations, and Reviews Software used: ✓Airbnb ✓VRBO ✓Booking.com ✓Expedia ✓Hostaway ✓Guesty ✓Slack ✓Ring Central ✓Stripe ✓Beds24 ✓Monday.com ✓Appfolio ✓Smartlock apps such as August ✓Helpwise ✓Zoom ✓Skype Security Systems: ✓NoiseAware ✓ Safely ✓ Minut Skills: ✓Organize email ✓Google forms for onboarding trainees ✓ SOP guidelines ✓ Instructional learning videos for training ✓Team Training and Management If my profile fits, message me. Best Regards, Nora D.

Need a reliable Executive Virtual Assistant to keep your business organized and running smoothly? I'm an Executive Virtual Assistant with 10+ years of experience supporting executives and entrepreneurs through administrative support, business operations, and marketing coordination. I help busy professionals save time by managing the day-to-day tasks that keep their businesses running smoothly. Currently pursuing my Juris Doctor (JD) degree, I bring strong skills in legal research, documentation, organization, and problem-solving to support both executive and legal operations. Core Services: • Executive & Administrative Support • Calendar & Email Management • Client Communication & Follow-ups • Document Preparation & File Management • Legal Administrative Support • Case & Records Tracking • Research & Compliance Documentation Highly organized, proactive, and dependable committed to helping clients stay efficient and focused on high-priority work. Let’s discuss how I can support your business or legal operations.

📙 Eleven years as a Real Estate VA 🏠 Residential & Commercial Properties | Sale, Lease, REOs 🎓 Bachelor's Degree in Nursing 📚 High C DISC personality ✨️ Property Management ✨️ Email Management ✨️ Customer Support ✨️ CRM Management ✨️ Lead Generation ✨️ Graphic Design ✨️ Digital Marketing ✨️ Social Media Management ✨️ Content Creation ✨️ Transaction Coordination ✨️ Data Entry & Research ✨️ Market Analysis ✨️ Process Improvement ✨️ Administrative Support Tools and Programs ✨️ MLS: Flex, Matrix, Paragon, Fusion, Crexi, LoopNet ✨️ CRM: Chime, Top Producer, Follow Up Boss, Liondesk, Brivity ✨️ Document Management: ZipForms, DocuSign, Dotloop ✨️ Design: Canva, Adobe Photoshop, Adobe InDesign, MS Publisher ✨️ MS Office, Google Suite ✨️ Skyslope, Asana, Trello, ClickUp

✅ Go High Level (GHL) Expert | Agency Builder | Automation Specialist I’m the Go High Level expert who gets it done. I help serious business owners and agencies take full control of their marketing and sales pipelines using Go High Level (GHL). With 4+ years of hands-on expertise, I don’t just build GHL funnels or set up automation, I build AUTOMATED REVENUE ENGINES that convert, follow up, and close deals while you sleep. I’ll turn your GHL account into a high-performing system with: ⚡ Conversion-optimized funnels ⚡ Smart automations & CRM pipelines ⚡ Fully integrated GHL Conversation AI that handles lead engagement 24/7 I specialize in: 🔥 Go High Level Funnel Building – Custom high-converting sales funnels that turn visitors into qualified leads and clients 🔥 Website Design in GHL – Professional, responsive, and conversion-optimized websites that make your brand stand out 🔥 GHL Automation & Workflows – Smart automation systems that save hours and increase your ROI 🔥 CRM Setup & Optimization – Fully integrated GHL pipelines, calendars, and follow-up systems 🔥 API & Tool Integrations – Seamlessly connect third-party apps and services to your GHL platform 🔥 Lead Generation Systems – Build and deploy automated lead capture, nurturing, and booking systems 🧠 Coached 6,000+ Business Owners As a GHL mentor and automation coach for one of the top freelancing academies in the Philippines, I’ve trained thousands of entrepreneurs and marketers to unlock the full potential of Go High Level. 💡 Whether you're launching from scratch or want to optimize an existing GHL setup, I bring strategy, speed, and technical precision to every project. Let's connect and build your automated marketing machine with Go High Level today.