I am a 5-year experienced AI/ML Data Annotation Engineer and Data Analyst specializing in high-accuracy dataset preparation, validation, and structured data operations for machine learning systems. My core expertise includes image and data annotation, dataset labeling, classification, QA validation, and large-scale data cleaning using platforms such as Labelbox, CVAT, and similar annotation tools. I have worked on projects requiring strict accuracy standards, consistency checks, and guideline-driven labeling for ML training data. Beyond annotation, I have strong experience in parking data operations and geospatial-based data work. This includes parking availability tracking, pricing comparison across platforms such as SpotHero and SpotAngels, and structured data analysis for location-based systems. I also have hands-on experience in ground truthing, ensuring real-world validation of mapped data versus actual site conditions. Additionally, I have worked with RCS and ACS-related parking data structures, supporting classification, data standardization, and system-ready dataset formatting. This has strengthened my ability to interpret complex datasets and convert them into clean, usable outputs for operational and AI systems. I am highly detail-oriented, fast-adapting, and focused on delivering accurate, production-ready data. I work well with strict guidelines, tight deadlines, and long-term projects that require consistency and reliability. If you need someone who can combine annotation precision, real-world data understanding, and strong analytical execution—I can deliver at scale. Core Strengths: GIS Mapping & Spatial Data Validation Parking Capacity & Street Measurement Analysis ML/AI Ground Truth Annotation Support LineString Geometry QA (QGIS / Google Maps) LPR & Revenue Control System Data Support Regridding & Spatial Data Correction Tableau Data Visualization & Reporting

A data driven and results-focused digital marketer with over five years of experience helping parenting and children's brands grow their reach, deepen trust, and increase sales. From wooden toy cafés and Montessori-inspired playgroups to educational apps and sustainable kids’ products, I’ve helped family-focused businesses connect meaningfully with their audience — whether it’s through engaging content, high-ROAS Meta ads, or parent-first funnels. What I Bring to the Table: 📣 Paid Ads: 30x ROAS scaling experience across Meta platforms 🧠 Content Strategy: Engaging, parent-relevant storytelling that builds trust 📈 Growth Funnels: From discovery to booking, I create funnels that convert 🤝 Influencer Outreach: Specialist in collaborating with parent creators and educators 🎨 Creative Direction: From concept to Canva, I build scroll-stopping visuals and hooks I’ve led the social media, content, and marketing strategy for: 👶 Kids Wood Play Café (play, café & events space) 🇵🇭 Angkop Sa Bata (Montessori educational materials) 🧠 Sprout Parental (parenting-tech startup) ✈️ Passport2Learning (language learning platform for ages 5–12) ✨ Children's Book: Shimmer The GlowWorm and Harper Teaches Contracts and a whole lot more on the education, parenting, children and toys niche. Whether you're launching a new app, rebranding a toy line, launching new children's books, reaching more students with your childcare/school, or want to fill up your open play slots, I’d love to help you grow with heart and strategy. Let’s build something parents will love. 💛

I am located in the Philippines but I have wide experience assisting people from abroad. I have done many different tasks. As long as there is training, I can handle it. I can also adjust and do research to be able to adapt faster. I have learn time management and discipline. I can assure you that I will always be on time on doing hourly work or by passing the project before the deadline. I also like to communicate with my client. This helps me maintain accurate and polished work. If you are looking for a VA located in the Philippines, I am your person. I am flexible at any task. Please message me so we can discuss the project further.

Need an assistant who actually understands tech? I bridge the gap between complex software development and daily operational tasks. As a developer with MERN, Python and AI experience, I can handle technical heavy lifting like managing web apps, while also bringing professional content skills to the table, including AI image generation and video editing. I am a reliable partner for long-term projects requiring both a creative eye and an engineering mindset.

PROFILE To secure a challenging and rewarding position in a dynamic organization that allows me to leverage my skills, expertise, and passion for IT industry to contribute significantly to the company's success and growth. I aim to utilize my strong problem-solving abilities, effective communication skills, and collaborative nature to drive innovation and achieve exceptional results while continuously developing my professional capabilities.

With over 15 years of experience supporting executives, managing operations, coordinating remote teams, and improving business processes, I help founders and businesses stay organized, efficient, and focused on growth. I’m not just a task-based Virtual Assistant. I bring a strong background in executive support, operations coordination, CRM management, sales operations, client communication, reporting, and workflow organization across multiple industries including travel, consulting, sales, accounting, and startups. Over the years, I’ve worked closely with CEOs, founders, leadership teams, and remote businesses by helping manage the day-to-day operations that keep teams running smoothly. Here’s how I can support your business: • Executive & administrative support • Calendar and inbox management • CRM management and organization • Sales pipeline tracking and follow-ups • Operations coordination and workflow support • SOP creation and process documentation • Team coordination and communication • Client communication and customer support • Reporting, dashboards, and data tracking • Project and task management • Appointment setting and follow-ups • Google Workspace, HubSpot, Salesforce, GHL, TeamWave, Asana, Trello, Notion, Slack, Zoom, and more What clients appreciate about working with me is that I’m proactive, dependable, organized, easy to communicate with, and able to take ownership of responsibilities with minimal supervision. I understand how fast-moving businesses operate, and I know how important it is to have someone reliable who can help keep operations structured and moving forward. If you’re looking for someone who can support both the operational and administrative side of your business while maintaining professionalism and strong communication, I’d love to connect. Let’s discuss how I can help support your team and business goals.

Professional Experience Results-driven Senior Customer Service Specialist with extensive experience in eCommerce operations, dispute and chargeback management, and international payment platforms including PayPal, Klarna, and Afterpay. Skilled in Shopify operations, with a proven ability to optimize order fulfillment, returns, and refund processes while ensuring full compliance with platform policies and industry standards. I began my career as an Email Customer Service Representative, managing customer inquiries, order tracking, returns, and refunds using tools such as Gmail, Reamaze, and Gorgias. This role built a strong foundation in eCommerce support operations and professional customer communication. I later advanced into dispute and chargeback management, specializing in escalated cases, supporting CSR teams, and improving internal workflows to reduce operational errors, disputes, and financial losses. In my most recent role, I handled global dispute resolution and Shopify store operations, with key responsibilities including: Shopify Operations: Processing orders, coordinating with fulfillment teams and 3PL providers, monitoring shipments, and resolving tracking issues Dispute Management: Handling cases across PayPal (global), Klarna (EU regions), Afterpay, and card networks, preparing strong, policy-compliant rebuttals Customer Support: Managing escalations, processing refunds and returns, and maintaining clear, empathetic, and professional communication with customers Process Improvement: Monitoring dispute outcomes, refining workflows, and reducing chargeback rates while improving overall customer experience What Sets Me Apart I take a proactive, prevention-focused approach—not only resolving disputes and processing orders, but also identifying root causes, improving communication flow, and addressing customer concerns early in the customer journey. This consistently leads to higher customer satisfaction, fewer disputes, and stronger retention rates. Closing Profile Statement Highly reliable, adaptable, and performance-driven, I thrive in fast-paced, high-pressure environments while maintaining accuracy, efficiency, and service excellence. I am committed to delivering consistent, high-quality results, with a strong track record of client satisfaction and 5-star feedback across projects. I bring strong expertise in fraud prevention, risk mitigation, and process optimization, helping reduce operational losses and improve workflow efficiency. I am also experienced in collaborating with teams and contributing to performance improvements and operational growth. I am eager to contribute my expertise in Shopify operations, dispute management, and customer support optimization to support business success and long-term customer satisfaction.

Reliable and skilled who can take on diverse roles, from CAD drafting creating drawing plans, illustrations, schematics, diagrams etc. depending on your project needs to Virtual Assistance where I can help organize your data, managing schedules, handling emails, conducting research, and more. Essentially, I'm here to support you and ensure your business are well taken care of. With an inquisitive nature, I'm always eager to learn new things and grow alongside your evolving needs. I'm here to simplify your workload, ensuring a seamless flow so you can focus on other priorities. If your looking for someone who can help you maximize your time and productivity with high-quality and efficient results, don't hesitate to reach out and let's work together.

VOICEOVER As a voice artist, I have lent my voice to a number of commercials, radio drama, corporate videos, dubbed animation, films and TV shows, and telephony voice prompts. My notable voiceover projects include: TV commercials for Tide, Tolak Angin and Caltrate Plus Radio commercials for DOH, Go Negosyo, Dequadin, Resorts World Manila, BPI Debit Card, Homi Noodles, Cashalo and Carrefour Qatar Tagalog dubbing for Filipino Fairy Tales AVP for Go Negosyo, DENR, Pag-ibig and Netflix Philippines E-learning for Eastwest Bank and Philhealth Telephony voice prompts for Microsoft Philippines I also have 3 years of radio broadcasting experience, hosting radio talk shows. TRANSLATION/LIVE INTERPRETATION Primarily experienced in English to Tagalog and Tagalog to English translations of flyers and brochures, training materials, e-learning videos, telephony prompts, surveys and quizzes, scripts for dubbing, learning videos and other types of documents. Translated Hollywood movies dubbed in Tagalog that aired in ABS CBN and Cinema One. Translated fairy tales for 2 years for the Youtube channel Filipino Fairy Tales. Provides simultaneous and/or consecutive interpretation for interviews, trainings, meetings and other types of interactions.

My passion for service began during my college days when I worked as a tutor for elementary, high school, and college students. Since then, I’ve gained 3.5 years of experience in the BPO industry as a Customer Service Representative and Basic Tech Support, 4 years as an Administrative Officer, and continued growth in the Virtual Assistant field. As a Virtual Assistant, I’ve had the opportunity to work with U.S.-based insurance agencies, where I developed a specialization in Personal Lines Insurance. My experience includes home and auto quoting, policy processing, assisting service teams, and handling internal coordination as part of my responsibilities as an Operations Specialist. This exposure has sharpened my attention to detail and strengthened my commitment to providing accurate, efficient, and dependable support. I can assist as a Virtual Assistant, Operations Specialist, Administrative Officer, Customer Service Support, Email/Messaging Assistant, Canva Designer, Data Encoder, Transcriptionist, and more. I enjoy wearing different hats and stepping into roles where I can help things run smoothly. Whatever the task, I approach it with focus, consistency, and care. I take pride in being reliable and committed to producing quality work you can count on.