Hello! I'm Jason Charvet, your next Fractional COO. Businesses hire me to optimize their operations and supercharge their scalability, without diluting the essence of their core vision. I specialize in equipping ambitious leaders to break free from the operational quagmire, allowing them to focus on strategy and innovation. My track record speaks for itself: under my leadership, businesses have seen revenue growth soar to 7+ figures, expanded from local to global markets, and witnessed their teams burgeon from a handful to over 20 dedicated professionals. With a strong range of experience from pivotal roles in companies like Toniiq, Creative QT, and Wolseley/Ferguson, I've managed P&Ls, spearheaded international expansions, and helmed ERP integrations. My strategic direction has led to a surge in product launches, substantial operational cost savings, and a robust increase in customer satisfaction. Dive into my offerings: ✅ Strategic operational blueprints and execution ✅ Supply chain transformation ✅ Global expansion and market penetration ✅ Data-driven decision making ✅ Mastery in ERP systems and integration ✅ Business Process Design ✅ Quality Management systems development I come with stellar recommendations. Some of my endorsers have said: "Jason's contributions were exceptional. His strategic mindset, operational prowess, and leadership shine. Jason's ability to envision long-term strategies is matched by his proficiency in day-to-day operations." "Jason is amazing at what he does. He helped us revamp our internal inventory management systems, and the end result has exceeded all our expectations." "Jason was hired to help rebuild our logistics, supply chain, and daily operations and we are so glad we found him. He is intelligent, takes initiative, and is an honest hard worker." In my role as a Fractional COO, I am committed to achieving aggressive goals, driving cost savings, and amplifying productivity, all while fostering revenue growth. My goal? To align your business operations with your overarching vision and drive palpable growth. For businesses ready to transcend their operational barriers and scale seamlessly, I'm your strategic Fractional COO.

🎓 MBA from University of Sussex, England 🕥 Top Rated with 10,000+ Hours I started my career with KPMG and have 8+ years of experience in Fortune 500 and $10M+ revenue making firms in the UK and US. I have led high-impact projects, cross functional teams and extensively experienced in business analysis and end to end operations management to drive growth in SMEs and Startups. Currently I am based out of London and have flexibility to work in the US or UK time zones! 📌As the right hand of multi-million dollar CEOs I have the taken lead on following Roles, Industries and Projects/Operations Management areas: 📍 eCommerce Project Management – Overseeing platform builds, product launches & digital strategy. 📍Digital Marketing & SEO, PPC, Blog Project Management – Managed PPC, content & growth projects for renowned digital marketing firms. 📍 Website & SaaS Project Management – Managed end-to-end website, mobile app and software development projects 📍 Data Analytics Project Management – (Power BI, Excel, Looker Studio) Driving insights into action. 📍 Digital Marketing Agency Operations Management:– - I have led renowned digital marketing and web development firms as Chief Operating Officer (COO) and senior operations manager in customer facing roles: - I have led teams for managing digital marketing campaigns, that included SEO (on-page, off-page, white-hat), content writers, PPC (Google Ads, Meta Ads) and email marketing, 📍Web Development Agency Operations Management:– - I have led web development, software development agencies from the US and UK. - Managing the development of websites and digital platforms from managing teams of front and backend developers, UX/UI designers, feature developers, content writers and QA engineers 💡How I Achieve Economies of Scale for your remote business? 🎯 Start from managing the day-to-day operations – Strong expertise in team leadership, communication, project management, and performance reporting 🎯 Work as a Business Analyst to conduct systematic analysis of As-is business processes, analyze the operations from inside out, analyze team structure, IT infrastructure, and identify loopholes, bottlenecks 🎯 Strategize and resolve operational bottlenecks –pinpoint inefficiencies, and develop strategic optimization plans to drive consistent business growth. 🎯 Bring Organization to your company, structuring teams and building systems– Implement Project Management tools, communication platforms, and Agile methodologies 🎯 Do business process mapping, SOP development, and strategic delegation of tasks and responsibilities– Create detailed SOPs and strategic documents to streamline workflows, ensuring CEOs can delegate effectively for high paced growth of the company 🎯 Aim for long-term goal achievement – Continuously refine business processes, cement the strategies developed, implement automation solutions, and minimize CEO involvement to establish a self-sustaining, scalable business model. 🔋 Project Management Tools Expertise: 🎲ClickUp🎲 Wrike 🎲 Jira 🎲 Monday.com 🎲 Microsoft Projects 🎲 ASANA 🎲 Trello 🔋CRM Tools:🎲 Salesforce 🎲Insightly 🎲 Zoho Projects 🎲 FreshDesk 🎲 Hubspot 🔋Email Marketing Tools: Gmass, Claviyo, MailChimp 🎯 What I Bring to the Table: ✅ High Level and Fast Communication - I am available in your time zone ✅ Long term client relationships - My clients love my work, punctuality and humbleness apart from competency ✅ Proven Project Leadership & Cross-functional Team Leadership ✅ Digital Transformation Expertise- Introduce tools, move to enterprise ERPs, manage change Why Hire Me? 🚀 I don't just manage projects or operations—I optimize and scale businesses. I take a holistic approach to business efficiency, profitability, and long-term scalability. Whether it’s leading digital projects, implementing automation, or structuring high-performance teams,

✅ 100% Job Success Score ✅ Expert-Vetted (Top 1% of Talent) 🔹 Scale: Scaled organizations from 2 to 60+ staff & 10M+ users 🔹 Exit: Orchestrated operations & due diligence for a successful acquisition 🔹 Growth: Led Operations for a $10M ARR B2C SaaS 🔹 Global: US-Caliber Executive operating from Europe (EST Overlap Available) 🔹 Tech-Native: Former Lead Software Engineer turned COO I bridge the gap between code and capital. I specialize in taking technical companies from operational chaos to scalable execution. Unlike generalist consultants, I have a deep engineering background, meaning I understand exactly why your product team is stalling and how to align them with your P&L goals. THE "NEARSHORE" ADVANTAGE: I operate from Europe (CET), which gives you US-executive quality at a highly efficient blended rate. I provide significant EST timezone overlap for meetings, while utilizing the quiet hours to execute deep work without interruption. WHO I HELP: Founders and Agencies in the $2M - $20M ARR range who are facing: Operational Bottlenecks: You can't scale because the founder is doing everything. Technical Debt: Your engineering process is slowing down sales/delivery. Profitability Issues: You need to restructure or offshore to lower burn rate. HOW I EXECUTE: I don’t just offer advice; I build the infrastructure. The Audit: Diagnosing your unit economics and organizational friction. The Fix: Implementing SOPs, Hiring Roadmaps, and Remote Team Architecture. The Exit/Scale: Preparing your data room and operations for due diligence or hyper-growth. CAREER HIGHLIGHTS: COO at B2C SaaS: Managed 10M+ users and 60k paying customers through a successful exit (SimpleSite to One Group). Scale-Up: Grew a bootstrapped IT services firm from 2 to 60+ staff with 50% YoY growth. Turnaround: Reduced OPEX by ~30% for portfolio companies via nearshore restructuring. Let's schedule a brief call to see if your challenges match my expertise.

Fractional COO / Business Operating System / EOS Integrator / Small Business Consulting ------------------------------------------------------------------------------------------------------------ Whether through strategic coaching or hands-on involvement, I help founders navigate the complexities of running a business, from optimizing operations to managing and developing teams. With over 15 years of experience, I provide "in the trenches" assistance with strategic planning, execution, building high-performing teams, streamlining processes, and leveraging technology for automation. Over the past several years, I focused on implementing business operating systems like Entrepreneurial Operating System (EOS), spearheaded complex business transformations, and provided fractional COO/Integrator support for over 200 founder-led firms worldwide in all industries with revenue from $2mm to $40mm. The following are things I can assist you with. ---------------------------------------------------- 1) Business operating system implementation like EOS that is tailored to your firm's needs to take your firm to the next level. 2) Fractional COO/Integrator to execute the CEO/Visionary's vision and goals, and help set up the team for success. 3) Strategic planning and execution. 4) Budget projections. 5) Problem solving and critical thinking. 6) Project and task management 7) Lead generation, sales and client onboarding. 8) Standard operating procedures (SOP) and process optimization. 9) System implementations and optimization. 10) Meeting facilitation, coaching and training. 11) People management to build a high performing team.

Hi, I’m Suleiry Matos — a former Chief Operating Officer and current CEO with over 20 years of experience building, fixing, and scaling operations for service-based and technology-driven organizations. I specialize in current-state to future-state solution architecture, operational cleanup, and execution. My work focuses on identifying gaps across people, process, and systems, then designing and implementing structures that create clarity, accountability, and scalability. I’m not an advisor who drops a strategy deck and disappears — I work hands-on with leadership and teams to turn complexity into organized, repeatable operations. Before founding Biz Con Ed, I spent five years as COO of a CRM and ERP implementation firm, where I led operations, delivery, and client success across Salesforce, HubSpot, Zoho, NetSuite, and custom CRM environments. I oversaw cross-functional teams, standardized internal workflows, implemented performance metrics, and ensured complex client engagements were delivered with consistency and quality. Today, through Biz Con Ed, I partner with founders and executive teams as a Fractional COO or Business Operations Consultant. Engagements often include: Auditing current business structure, workflows, and operational bottlenecks Designing organizational structure with clear roles and ownership Building and documenting SOPs for sales, operations, and admin Improving CRM usage for deal tracking, renewals, reporting, and accountability Designing sales operations handoffs and pipeline discipline Defining KPIs and building leadership dashboards Streamlining communication across leadership, sales, and admin teams Supporting execution, prioritization, and accountability during scale I have deep experience working with service-based and commission-driven businesses, including regulated and complex environments where operational rigor matters. My background in CRM, ERP, and systems architecture allows me to align technology with real-world operations — ensuring systems support the business instead of creating friction. Clients work with me when they need structure, clarity, and momentum — not just advice. If your business has strong potential but feels operationally scattered, I help bring it into focus and build the foundation needed to scale with confidence.

I help founders and executives focus on the big picture, while I own the operations and keep everything running behind the scenes. With 12+ years running back-office functions for global organizations including P&G, Microsoft, Johnson & Johnson, Airbnb, and Indeed, I bring Fortune 500 discipline to growing businesses. As your Fractional COO / Chief of Staff, I handle: 1. Building systems & SOPs that scale 2. Project & program coordination end-to-end 3. Team management and cross-functional alignment 4. Stakeholder communication and executive support I've helped clients reduce operational bottlenecks, build lean scalable systems, and free up executive time so leadership can focus on growth. My clients don't just get tasks done, they get someone who spots the gaps, fixes the process, and makes sure nothing falls through the cracks. If you're scaling and need operations handled properly, let's talk.

⚠️ Growth without operational structure eventually creates chaos. Revenue may increase, but delivery slows down, teams burn out, and client satisfaction begins to decline. Most scaling agencies and service businesses reach a point where marketing performance grows faster than their internal systems can handle. That's where I step in. ⚙️ I work as a Fractional COO, Operations Manager, and Scrum Master helping agencies and service-based companies build the operational structure required for sustainable growth. My focus is aligning marketing performance, delivery teams, and operational systems so that revenue growth does not create internal bottlenecks. Instead of simply managing projects, I design and oversee the operational framework that allows businesses to scale efficiently while maintaining team productivity and client satisfaction. 👥 WHAT I BRING TO THE TABLE: ✔ Led 75+ professionals across multiple departments including Paid Advertising, SEO, Social Media, Development, CRM Automation, Creative Production, Sales, and Client Success ✔ Managed 20+ client accounts simultaneously — coordinating cross-functional teams, aligning delivery timelines with revenue targets, and maintaining operational stability in fast-paced agency environments ✔ Run Agile delivery end-to-end: sprint planning, daily standups, backlog grooming, retrospectives, and velocity tracking to keep development and marketing teams shipping on schedule ✔ PMP Certified and Meta Certified — combining formal project management discipline with hands-on marketing execution 📊 HOW I WORK WITH FOUNDERS AND CEOs: I strengthen internal operations by restructuring workflows, improving capacity planning, establishing SOP frameworks, and building communication systems that keep teams aligned. My role often sits between leadership, marketing teams, and delivery departments to ensure that strategic decisions translate into consistent execution. As Scrum Master, I remove blockers before they become delays and protect team focus so sprints actually finish what they start. 🚀 MY LEADERSHIP APPROACH: I focus on creating scalable systems rather than temporary fixes. This includes developing revenue-aligned operational processes, structuring cross-department collaboration, implementing performance tracking systems, and ensuring that marketing execution supports measurable business outcomes. The goal is always to build operational clarity so teams can perform at a high level without unnecessary friction. 🛠️ TOOLS I OPERATE ACROSS (50+ TOTAL), INCLUDING: ClickUp, Asana, Jira, Trello, Monday | GoHighLevel, HubSpot | Zapier, n8n, Make | Slack, Notion | Google Analytics, Looker Studio, Meta Ads Manager. This allows me to integrate operational processes directly with marketing performance and client delivery. 🤝 If your business is scaling and you need someone who can manage operations, teams, systems, and execution at a leadership level rather than simply handling tasks, I would be glad to discuss how I can support your growth. Send me a message and let's talk about where your operations are today and where they need to be.

Most operations problems aren't tech problems. They're decision problems with tech symptoms. I'm Milton. I spent 15 years inside fast-growing operations in LatAm — most recently as COO of a fintech scaling from 20 to 60 people, and before that across consulting, recruiting, and clinical trial operations. Today I work independently with a small number of clients on the kind of problems that fall between the CEO's strategy and the team's day-to-day execution. My past clients include MercadoLibre, Block, and KPMG, where I worked on operational and digital transformation projects across LatAm. THE PATTERN I USUALLY SOLVE Revenue keeps climbing, but data lives in 8 places, processes break weekly, and the team is one resignation away from chaos. You don't need another deck. You need someone who diagnoses the real bottleneck, prioritizes ruthlessly, and builds the fix — fast. HOW I WORK Diagnosis in 2 weeks, not 2 months. Then I design and build the fix — usually a combination of process redesign, automation layer (Apps Script, Power Automate, Python, AI agents), and dashboards your team will actually use. I leave you with a system that runs without me. RECENT WORK - Built a recruitment forecasting and campaign tracking system for a clinical trials operator across 6 LatAm countries — replaced 3 disconnected spreadsheets and reduced weekly reporting from 5 days to 4 hours. - Designed and deployed a variable compensation framework for a 40-person operations team across LatAm — modeled in Excel, deployed via Google Sheets dashboards, adopted by senior leadership in 3 weeks. - Implemented a CRM migration and document infrastructure overhaul for an investment fund — DealCloud setup, Microsoft 365 + Teams + SharePoint provisioning, 67GB historical data migration, completed in 6 weeks. MY STACK Google Workspace: Apps Script, Sheets, Docs, Drive, Looker Studio Microsoft 365: Excel, Power Automate, SharePoint, Teams, Graph API, Power BI Automation & AI: Python, n8n, Claude API, GPT API, AI agent orchestration CRM & Ops: DealCloud, Notion, Airtable, Monday Data: BigQuery, SQL HOW ENGAGEMENTS WORK I take 2–3 clients at a time, on monthly retainer (USD 6–12k/month) or scoped fixed-fee projects (USD 8–30k). I don't do hourly work below USD 3k or one-off scripts — there are great freelancers for that, and I'm not one of them. Best fit: founder or operations lead of a scale-up (USD 3–30M revenue) who needs senior operational thinking + execution capacity, without committing to a full-time hire. Not a fit: quick formulas, single-script jobs, or projects without a real operational owner on your side. First call is 30 minutes, free. We figure out if it's a fit. If not, I'll point you to someone who is.

I’m a senior operator with 15+ years running complex retail and ecommerce businesses, including COO / EVP Operations for a $100M+ multi-brand ecommerce portfolio and VP roles inside a $1.5B omni-channel retailer. I help leadership teams restore control by making the economics of the business legible again and embedding discipline into how decisions get made. I’m most effective when: -Inventory exposure is growing faster than confidence -Cash is tightening despite topline results -Forecasts exist but aren’t believed -The organization is active, but the system isn’t improving -What I do is not tactical optimization. I rebuild the operating machinery. That typically includes diagnosing inventory health at the SKU and portfolio level, resetting buy logic and escalation thresholds, rebuilding forecasts and purchase models so guardrails are enforced by the system, and establishing a weekly and monthly operating cadence that forces tradeoffs into the open. Margin protection, cost structure, and fulfillment realities are addressed as part of the same system, not in isolation. I work across Amazon, DTC, wholesale, and omni-channel environments, and I’m often brought in during periods of instability: rapid growth, post-acquisition integration, or early signs of cash stress that leadership wants to address before they become acute.

Fractional COO and Strategy & Operations consultant with 10+ years at EY and Deloitte, delivering transformation programmes for Fortune 1000 clients — Ferrari, Sky, Pirelli, Enel, Stellantis, MSC Cruises — and now applying that same rigour to SMBs and scaling businesses. My work spans the full arc from strategy to execution: operating model design, CRM and RevOps, programme and project management, AI-enabled workflows, and business process automation. I don't hand off a deck and disappear — I build the systems, run the rollout, and make sure things actually work. What makes my profile unusual is the combination. I've led a €4B revenue pipeline at Deloitte Europe, managed 30+ vendor ecosystems at Enel, driven a global Salesforce rollout across 6 countries per month at Pirelli, and operationalised a machine-learning Next Best Action engine for Ferrari's dealer network — before LLMs made AI mainstream. On the SMB side, I've built full operating backbones from scratch: CRM, order management, inventory, invoicing, automation, and reporting, all integrated and running. Core areas I work across: - Fractional COO / Head of Operations — operating model design, KPI systems, founder dependency reduction, process clarity, and scalable execution infrastructure - CRM & RevOps — Salesforce, HubSpot, Airtable, pipeline architecture, lifecycle governance, adoption, and reporting - Project & Programme Management — cross-functional delivery, stakeholder governance, transformation roadmaps, and structured execution under complexity - AI Automation & Workflow Systems — agentic workflows, voice AI, Make, n8n, Zapier, AI-integrated operations, and no-code/low-code systems - Strategy & Business Planning — P&L modelling, business cases, market analysis, operating leverage, and value creation roadmaps If you need someone who can think strategically and build operationally — without switching between two separate people — that's exactly where I work.