Most designers hand you a mockup and hope it works. I hand you a result you can measure. I'm a UI/UX Designer with 6+ years of experience across mobile apps, websites, and SaaS platforms, measuring my work by what happens after launch, not how the mockup looks. On mobile, I've rebuilt onboarding flows that doubled retention and cut time-to-first-action by more than half. On the web, I've redesigned sites that recovered lost revenue and cut cart abandonment by 30%. On SaaS dashboards, I've simplified workflows, cutting manual steps by up to 70%. I don't design screens, I fix the parts of the product that are losing you users. 🤝 Why Companies Hire Me Over Other Designers Some clients come to me with nothing but an idea, I build the product from the ground up, starting with how users will actually move through it. Others come to me with a product that isn't working, users dropping off, confused, or stuck, and I find exactly where it's breaking before I redesign anything. Either way, I start with the same question: what does the user need to do, and what's in their way? I've done this across mobile apps, websites, and SaaS dashboards, so whether I'm building new or fixing broken, I know the patterns that make people stay and the ones that make them leave. 📦 What I Delivered 📱Mobile Apps: 50+ mobile apps across iOS and Android, from early concepts to full redesigns. My focus is on how the app feels in someone's hand, how fast they reach their first action, how naturally the navigation flows, and how few taps stand between a user and what they came to do. Every app ships with interaction details documented, so nothing gets lost between design and development. 🌐 Websites: 60+ websites, from marketing sites to full web applications, built to be fast, clear, and easy to act on. Each site is designed responsively from the start, so it holds up the same on phone or desktop. The goal is never just a good-looking page, it's a page that gets people to the next step without friction. 📊 SaaS & Dashboards: 20+ SaaS and dashboard projects, including B2B platforms, B2C products, CRM systems, admin panels, construction and operations platforms, LMS tools, and CMS systems. These are products people use daily, so the design has to reduce cognitive load, simplifying data, speeding up onboarding, and making workflows faster instead of heavier. 🎨 Brand Identity: The five brand pillars are purpose, perception, personality, position, and promotion, every brand project I take on is built around getting those right, not just picking colors and fonts. 20+ logos, 15+ packaging designs, 30+ posters, and 10+ billboard designs, each built to make a brand recognizable across every surface it appears on. 🛠️ My Work Process Phase one: UX Research, studying your product, users, competitors, and data. I map user flows and define the information architecture before designing anything. Phase two: Wireframing and interactive prototyping in Figma, low-fidelity first, to test the flow's logic before visual design. Phase three: Visual design, a clean, modern interface with a consistent design system, color palette, and typography matched to your brand. Phase four: Developer-ready handoff, with interactive Framer prototypes so your team can test real interactions, not just static screens. Usability testing runs at every stage, catching problems while they're still cheap to fix. This process stays the same whether I'm designing a mobile app, a website, or a SaaS dashboard. 📈 Results 💠 ForgeOps (Construction Platform, USA): I designed the full product suite, website, CRM, SaaS platform, and internal dashboards, built for real construction operations. The platform is active in the US market, with a redesign that cut manual work by 70%, reduced human error by 50%, and sped up checkout by 30%. 💠 TP Dating (Faith-Focused Mobile App, USA): Designed from the ground up for a values-driven audience. Every screen, from onboarding to matching, was built around trust and intentionality rather than fast-swipe patterns. Live and growing in the US market. 💠 SerpTag (Google Keyword Rank Tracker, UK): Designed the website and SaaS platform, making dense keyword and ranking data easy to read and act on at a glance, while reducing the learning curve for new users. 🧰 Tools & Workflow I design in Figma and Framer for UI and prototyping, Photoshop and Illustrator for visuals and branding, InDesign for print, Blender for 3D, Canva for quick assets, and Notion, Docs, and Sheets to keep projects organized and clients aligned. 📩 Let's Build Something That Works If your product is losing users somewhere, onboarding, checkout, a confusing dashboard, or an idea that hasn't been designed yet, send me the details. Tell me what you're building, who it's for, and where things feel stuck. I'll give you an honest read on what's fixable and how we'd get there. No generic pitch, no guesswork, just a straight answer on whether I'm the right fit.

I'm a curriculum and course designer with experience building learning programs for financial services and tech organizations. I specialize in taking complex subject matter and turning it into structured, engaging training that actually changes behavior. My work spans onboarding programs, role-specific learning paths, and full curriculum builds, delivered across LMS platforms including Workday and Cornerstone. I design in Articulate, Google Slides, and PowerPoint and manage projects in Notion and Asana, so I can plug into your existing workflow without friction. What I bring that most designers don't: a background in adult learning and real corporate experience in regulated, fast-moving industries. I know what it's like to build training under pressure, with real stakeholders, for real business outcomes. If you need someone to scope a training need, build a curriculum framework, or take a course from outline to final deliverable — I can do that efficiently and without a lot of hand-holding.

I help companies build scalable learning systems, leadership development programs, and training platforms that drive real business results. Organizations grow when their people grow. I partner with companies to design learning and development strategies that strengthen leadership capability, improve employee performance, and support long-term business growth. With more than 15 years of experience in Learning and Development, I specialize in building structured training programs, leadership development initiatives, and modern learning ecosystems that align workforce development with business strategy. I have led the design and implementation of enterprise learning platforms, developed large-scale training programs for thousands of employees, and helped leadership teams create sustainable learning frameworks that support organizational growth. What I Do Best • Learning and Development Strategy • LMS Implementation and Optimization • Leadership Development Programs • Training Program Design and Curriculum Development • Franchise and Multi-Location Workforce Training • Onboarding and Role-Based Learning Pathways • Learning Dashboards and Training Analytics • Organizational Learning Systems • AI-Enabled Learning and Modern Training Tools Highlights from My Work • Built and launched a national learning platform used by thousands of employees and franchise owners • Increased learning engagement from 20K to over 1M course completions annually • Designed leadership development programs for franchise owners and executive leadership teams • Implemented enterprise LMS systems and training ecosystems from the ground up • Facilitated leadership workshops and strategic planning sessions across organizations How I Work I work closely with business leaders to understand their goals, assess current learning systems, and design practical solutions that improve performance and leadership capability. My approach combines strategic thinking with hands-on execution so organizations can implement learning programs that actually work. If your organization needs help building a structured learning program, implementing a training platform, or developing stronger leaders, I would welcome the opportunity to collaborate.

Josephine Mokoena is an accomplished independent consultant and PMO professional with extensive experience in programme and project management, digital learning, and SaaS implementation. She specialises in driving structured, efficient delivery across multiple projects and workstreams, with a strong focus on learning technologies and digital content strategy. With over a decade of experience, Josephine has worked with leading organisations including LRMG, Standard Bank, MTN, AngloGold Ashanti, Woolworths, Capitec, and the South African Reserve Bank, delivering impactful solutions across diverse industries What I do best • Programme & Project Management: Coordinating multiple projects and streams, ensuring alignment, tracking progress, and driving successful delivery outcomes. • PMO & Governance: Bringing structure, reporting discipline, and visibility to complex environments while proactively managing risks and dependencies. • SaaS & LMS Implementation: Implementing and optimising platforms such as Cornerstone, SumTotal, and learning experience systems, enabling scalable digital learning solutions. • Digital Learning Strategy: Designing and activating learning content frameworks, learner journeys, and digital engagement strategies that enhance user experience and adoption. • Stakeholder & Vendor Management: Building strong relationships across business, technical teams, and external partners to ensure seamless collaboration and value delivery. Josephine is known for her ability to manage complexity, connect the dots across initiatives, and bring clarity to delivery environments. She combines strong analytical thinking with a people-focused approach, ensuring that both project outcomes and stakeholder experiences are successful. She is highly adaptable, self-driven, and skilled at balancing multiple priorities making her a trusted partner in fast-paced, high-demand project environments.

With 17+ years of experience in Training & Development, Instructional Design, and Learning Management Systems, I specialize in creating engaging, effective training programs that empower teams and drive measurable performance improvements. Whether you need customized eLearning courses, onboarding curricula, or LMS management, I deliver scalable solutions tailored to your organization’s unique needs. I have a proven track record leading training initiatives across diverse industries, from BPO and virtual assistance to HR and administrative support. My expertise includes curriculum development, instructional design, and facilitation, all designed to enhance knowledge retention and employee engagement. Partnering closely with leadership and L&D teams, I ensure your training content is not only informative but also impactful, making learning an integral part of your company culture. Career Snapshot: 📝 Instructional Designer & Course Creator ✅ Developed and implemented training materials for multiple departments using LMS platforms ✅ Designed role-specific onboarding and continuous learning curricula for virtual and remote teams ✅ Utilized adult learning principles and instructional design best practices to maximize learner engagement 💻 LMS Management & Facilitation ✅ Managed Learning Management Systems such as Kajabi, LearnDash, and Cornerstone ✅ Facilitated live training sessions and virtual workshops for staff and leaders ✅ Monitored learner progress, generated reports, and optimized course delivery for better outcomes 👥 Training Leadership & Program Development ✅ Led teams of trainers and trainees to ensure high-quality knowledge transfer and skills development ✅ Created trainer improvement plans focusing on facilitation, performance management, and people development ✅ Increased employee retention and productivity through targeted engagement and training initiatives ⚙️ Core Competencies: ✅ Curriculum Development & Instructional Design ✅ eLearning Course Creation (Video, Quizzes, Interactive Content) ✅ LMS Setup, Administration & Reporting (Kajabi, LearnDash, Cornerstone) ✅ Virtual Training Facilitation & Workshop Delivery ✅ Onboarding Program Development ✅ Training Needs Analysis & Skills Gap Identification ✅ Content Development for Remote & Hybrid Teams ✅ Learning Engagement & Retention Strategies 🛠 Tools & Technologies: ✅ Learning Management Systems: Kajabi, LearnDash, Cornerstone ✅ Content Creation: Canva, Basic Video & Graphic Design ✅ Project & Task Management: Notion, Trello, Asana ✅ Communication & Facilitation: Zoom, Skype, Microsoft Teams ✅ Automation & AI: ChatGPT, Zapier 🌟 Why Work With Me? ✅ Over 17 years crafting and delivering effective training programs across multiple sectors ✅ Skilled in adult learning theory and practical instructional design for diverse audiences ✅ Experienced in virtual facilitation and engaging remote learners ✅ Proven ability to develop custom training solutions that align with company goals ✅ Passionate about helping teams grow and thrive through continuous learning Looking to design impactful training programs or streamline your LMS operations? Let’s connect and build learning experiences that truly make a difference!

E-Learning Developer & Multimedia Producer with an Industrial & Systems Engineer's mindset. I turn your complex industrial/technical processes into simple, engaging training. I'm your expert for building functional, efficient learning systems (not just pretty videos). Core Services: -Full-Cycle E-Learning Development -Industrial Multimedia Production (3D, 360º Video, Process Simulation) -Instructional Design & Learning Process Optimization Key Tools: -Articulate Storyline 360 -Cornerstone LMS -Adobe Suite (Premiere, AE, PS) -Blender (3D Modeling) -Trello / Microsoft 365

* Professional communications * Recruiting - full lifecycle recruiting * Interviews *. Onboarding *. Virtual assistant *. LMS administrator *. Performance review and evaluations *. SOP creation *. Change management *. RFPs *. ATS * Intermediate leadership experience * Program management * Project management * iCIMS * Amazon Hire * PeoplePortal * Research and development * Research methods * VISIO * Quick and eager to learn new skills * Strong ability to multitask * Bias for action * Ability to coordinate and work with multiple teams and/or people to complete projects * Proficient in Workfront * SOP development * Proficient in SQL * Proficient in Quicksight * Proficient in Tableau * Proficient SIM and SIM- T knowledge * Excellent deep diving skills * Team management * Asana *. Notion * AI - Claude, Gemini, ChatGPT

EXECUTIVE SUMMARY Strategic and results-driven HR professional with 12+ years of experience in Fortune 500 companies (Coca-Cola, Lenovo, Siemens, Samsung). Expertise spanning HR Business Partnering, Talent Management, HR Operations & Systems, Talent & Development and HR Digital Transformation. Proven success in driving enterprise-wide HR strategy, aligning people initiatives with business priorities, and enhancing P&L performance through workforce effectiveness and employee experience. Delivered 3Mn+ USD in annual cost savings via Digital & People initiatives. Recognized for building and scaling high performing HR teams, leading HR transformation programs and influencing senior stakeholders across complex geo-matrix structures. CORE COMPETENCIES 1) HR Business Partner: HR strategy, Performance management, CXO relationship management 2) HR Digital Transformation: Product configuration and Design experience : HR SaaS experience : SAP Successfactors Recruitment to Offboarding modules | Workday | Dayforce | Kronos UKG | Bluetree Beeforce | People strong | Glint | Leena AI | Power BI | Infeedo Amber | Turbo hire ATS | Sense Skillate ATS | Cornerstone LMS | Compport Compensation | ADP attendance and time off

🏆An Acclaimed Professional Website Designer and Developer with Over 4 Years of Experience 🏆 Greetings, I am highly skilled in the realm of website design and development. My academic background entails a degree in Software Engineering, which paved the way for my journey as a proficient website designer and developer since 2018. Throughout my career, I have successfully undertaken the creation of a diverse array of websites, numbering over 300, spanning various categories such as e-commerce, corporate, and personal platforms. Prior to embarking on my Upwork journey, I also held the position of a Level Two seller on another prominent freelancing platform, consistently earning a flawless 100% Positive Feedback record. Additionally, my expertise extends to working experiences with two renowned international IT companies. My Approach to Your Project: ➡‣ Comprehensive Needs Assessment: I commence by thoroughly understanding your project requirements. This initial step involves engaging in discussions, and I'm open to conducting these discussions via video calls for more effective communication. ➡‣ Informed Decision-making: Once I grasp your needs, I make informed decisions aligned with the project's demands. This ensures that the subsequent steps are tailored to your specific goals. ➡‣ Commitment to Quality Development: A hallmark of my work is the unwavering commitment to crafting high-quality products. I focus on every detail, employing industry best practices to ensure the final product meets and exceeds expectations. ➡‣ Rigorous Quality Testing: Prior to delivery, I subject the product to rigorous quality testing. This meticulous testing phase guarantees a flawless end result, free from glitches and inconsistencies. ➡‣ Accessible and Supportive Platform: I take pride in offering a user-friendly platform that facilitates smooth interactions. Moreover, my commitment to customer support means that I am always available to address any queries or concerns you may have, creating a seamless collaboration experience. ➡‣ Continual Improvement: I understand that projects evolve, and I am adaptable to changes. If adjustments are needed along the way, I am flexible and willing to refine strategies to align with any modifications in the project's scope. ➡‣ Timely Delivery: I prioritize delivering projects within agreed-upon timelines. Punctuality is a cornerstone of my work ethic, ensuring that your project progresses smoothly and efficiently. ➡‣ Transparent Communication: Throughout the project's lifecycle, I maintain transparent communication. Regular updates and progress reports keep you informed, fostering a sense of trust and partnership. ➡‣ Creative Problem Solving: Challenges are inherent to any project. I approach these challenges with a creative mindset, leveraging my experience and expertise to devise effective solutions that propel the project forward. ➡‣ Enduring Client Satisfaction: My ultimate goal is your satisfaction. I measure my success by the success you achieve through the final product. Your contentment is paramount, and I go the extra mile to ensure your project aligns with your vision and aspirations. ⭐⭐⭐⭐⭐ Featured Five Start Reviews From My Clients ⭐⭐⭐⭐⭐ ➡‣ " Moaz is one of the best freelancers I have ever worked with. The quality of his work and the flexibility when working are highly appreciated. Definitely, we have a lot more to do in the future. " ➡‣ " Moaz has amazing skill and depth of knowledge in Wordpress and Woocommerce. He has done an AMAZING Job of taking ideas and making them happen. The design and format of the store is great and I am very pleased to work with him for an ongoing wordpress expert. Great VA." ➡‣ " I have been using Moaz for nearly a year now and he is always available and eager to help. He is honest about things he can do or if it is not his expertise. I appreciate that so he doesn't waste money trying to learn on my expense. I will be continuing to use him for as long as we both are going... " I look forward to the opportunity to bring these principles to life and contribute to the success of your project. Feel free to reach out for further discussions or clarifications. Thanks! Regards, MOAZ RAZA.

I optimize learning operations and support large-scale training initiatives for global enterprises. With 8 years of experience as a Learning & Systems Specialist, I excel in LMS operations using platforms like Cornerstone OnDemand and ExpertusONE. My expertise includes virtual training coordination, SCORM validation, and reporting. I focus on ensuring LMS reliability and aligning learning systems with business needs, enabling seamless training operations that enhance the learner experience. Additionally, I bring a strong background in business support and training logistics, collaborating effectively with stakeholders to drive success. Outside of work, I am dedicated to personal development, exploring diverse perspectives through travel, and cultivating discipline through running. If you're looking for a specialist who can streamline your learning processes and deliver impactful training solutions, let's connect and discuss your project.