CERTIFIED ZOHO ONE ARCHITECT | FINANCE AUTOMATION SPECIALIST | AI & BUSINESS PROCESS AUTOMATION EXPERT Certified Zoho One & Full-Stack Solutions Architect with 11+ years of experience delivering enterprise-grade CRM, Finance Automation, AI-driven business systems, and large-scale workflow automation across multiple industries. Specialized in designing Finance Automation frameworks using Zoho Books, Zoho Inventory, Zoho Analytics, Zoho Creator, and third-party financial systems to streamline accounting, invoicing, reconciliation, reporting, inventory valuation, taxation, and financial operations. Expert in combining Agentic AI, Generative AI, Predictive AI, and Voice AI with Zoho One to create intelligent, automation-first business ecosystems. KEY STRENGTHS & EXPERIENCE ✔ Available across global time zones (EST, PST, GMT, AEST) ✔ 11+ years of hands-on Zoho One and Automation experience ✔ Delivered 50+ successful Zoho implementations across industries ✔ Strong expertise in Finance Automation and Business Process Automation ✔ Experience across FinTech, Manufacturing, E-commerce, Healthcare, Logistics, and Service industries ✔ API Integrations, Middleware Development, and Enterprise Automation Architecture ✔ Full-stack development expertise with scalable enterprise-grade systems ✔ High-volume data processing and workflow automation experience FINANCE AUTOMATION SPECIALIZATION ✔ End-to-End Finance Process Automation ✔ Accounts Receivable (AR) Automation ✔ Accounts Payable (AP) Automation ✔ Bank Reconciliation Automation ✔ Payment Collection & Reminder Workflows ✔ Vendor Management & Approval Automation ✔ Expense Management & Approval Systems ✔ Purchase-to-Pay (P2P) Automation ✔ Order-to-Cash (O2C) Automation ✔ Fixed Asset Register (FAR) Automation ✔ Financial Reporting & Executive Dashboards ✔ Budgeting & Forecasting Workflows ✔ Taxation & Compliance Automation ✔ Inventory Valuation & Costing Automation ✔ Multi-Currency Accounting & Consolidation ✔ Financial Data Migration & Cleanup ✔ Custom Financial Approval Workflows ✔ Profitability Analysis & Business Intelligence Reporting FINANCE SYSTEM EXPERTISE ✔ Zoho Books Implementation & Customization ✔ Zoho Inventory Automation ✔ Zoho Analytics Financial Dashboards ✔ Zoho Creator-based ERP & Finance Applications ✔ Tally Integration ✔ ERP Integration with Accounting Platforms ✔ Shopify, Amazon, WooCommerce Financial Automation ✔ Banking & Payment Gateway Integrations ✔ Financial Data Consolidation & Reporting AI AUTOMATION & INTELLIGENT SYSTEMS ✔ Agentic AI Systems for Autonomous Workflows ✔ Generative AI for Document Processing & Communication Automation ✔ Predictive AI for Forecasting and Decision Support ✔ Voice AI Agents for Customer Interaction & Support ✔ AI-Powered CRM Automation and Lead Management ✔ Intelligent Chatbots & Virtual Assistants ✔ Automated Data Processing & Classification ✔ End-to-End Workflow Orchestration using AI ✔ n8n, Zapier & Make (Integromat) Automation Platforms ✔ Event-Driven Automation Architecture ✔ Real-Time Data Synchronization Across Platforms ZOHO ONE EXPERTISE ✔ Zoho CRM ✔ Zoho Creator ✔ Zoho Books ✔ Zoho Inventory ✔ Zoho Analytics ✔ Zoho Desk ✔ Zoho Projects ✔ Zoho Recruit ✔ Zoho Campaigns ✔ Zoho Forms ✔ Zoho Survey ✔ Zoho SalesIQ ✔ Zoho Mail ✔ Zoho Subscriptions ✔ Zoho Flow ✔ Zoho Sign ✔ End-to-End Zoho One Architecture & Implementation ADVANCED ZOHO CAPABILITIES ✔ Blueprint Design & Process Automation ✔ Custom Modules & Workflow Development ✔ Advanced Deluge Scripting ✔ Data Migration & System Consolidation ✔ Multi-Department Business Process Automation ✔ ERP & Accounting Automation Solutions ✔ Inventory & Supply Chain Automation ✔ Manufacturing Workflow Automation FULL-STACK DEVELOPMENT & INTEGRATION EXPERTISE ✔ Frontend, Backend & Database Architecture ✔ REST API Development & Integration ✔ Webhooks & Event-Driven Systems ✔ Middleware Development ✔ Third-Party Platform Integrations ✔ Real-Time Data Synchronization ✔ Enterprise Application Development ✔ Secure & Scalable System Design ✔ CRM, Finance, ERP & Operational Integrations ✔ Google Ads, Meta Ads & Analytics Integrations ✔ SaaS Platform Integrations WHY CLIENTS WORK WITH ME ✔ Strong Business Process Understanding ✔ Finance & Operations Automation Expertise ✔ Scalable Enterprise Architecture Design ✔ Automation-First Implementation Approach ✔ Proven Experience Across Multiple Industries ✔ Long-Term Support & Strategic Consulting ✔ Focus on ROI, Efficiency & Business Growth If you're looking for a reliable consultant to implement Finance Automation, AI-driven workflows, Zoho One solutions, and enterprise-grade business systems, I can help design and build a scalable solution tailored to your business needs. Best Regards Satnam Mahto Finance Automation Specialist | Zoho One Architect | AI Automation Consultant

I build custom WordPress websites that solve a specific problem: low conversions, slow load times, outdated design, or a site that simply isn't doing its job commercially. Every project starts with understanding what's broken or missing, and ends with a build that addresses it directly. My process is deliberate. Strategic wireframing in Figma first, so the structure, user flow, and conversion path are locked before design begins. High-fidelity mockups in Adobe Photoshop to nail the visual direction before a single line of code is written. Then clean, maintainable HTML, CSS, and JavaScript, responsive across all devices, optimised for Core Web Vitals, and built to perform in production, not just in preview. What I build: Custom WordPress websites from Figma wireframes and Photoshop mockups - pixel-accurate, responsive, and conversion-structured from the ground up Landing pages engineered to convert - clear hierarchy, strategic CTA placement, and load speeds that don't kill the bounce rate WooCommerce stores built to sell - full product setup, payment gateway integration, optimised checkout flow, and a storefront designed around buying behaviour WordPress redesigns and rebuilds - for sites that look outdated, load slowly, or aren't generating leads Custom theme development - PHP, ACF, and the WordPress REST API for functionality that page builders can't deliver Speed optimisation - WP Rocket, image compression, Cloudflare CDN, and Core Web Vitals improvements that move the needle on both performance and SEO On-page SEO structure - Yoast or Rank Math, schema markup, sitemap configuration, and meta setup done correctly from day one Third-party integrations - CRM connections, Zapier automation, API integrations, and plugin customisation How I choose my tools: I don't default to one page builder. I choose based on what solves your specific problem best. Elementor for rapid, client-friendly builds where the owner needs to manage content independently after launch. Divi for complex custom designs that require granular layout control. Gutenberg for lightweight, maintenance-friendly sites where plugin overhead needs to stay minimal. The tool serves the brief - not the other way around. Tech stack I work with regularly: WordPress 6.x · WooCommerce · Elementor Pro · Divi · Beaver Builder · Gutenberg · ACF · PHP 8.x · MySQL · JavaScript (ES6+) · jQuery · HTML5 · CSS3/SCSS · Bootstrap 5 · WordPress REST API · Figma · Adobe Photoshop · Git/GitHub · Cloudflare · WP Rocket · Yoast SEO · Rank Math · Gravity Forms · Stripe · PayPal · WPML · WP Engine · Kinsta · GA4 · GTM · Meta Pixel Who I work with: I work with US-based SMEs, service businesses, agencies, and founders who need a WordPress site that performs, not just one that exists. Most of my projects are $2,000 or above with a clear brief and a client who understands that quality has a floor. If your current site isn't converting, isn't loading fast enough, or no longer reflects where your business is, send me a message. Primary Services - Custom WordPress Website Design & Development - Landing Page Design & Build (WordPress) - WordPress Redesign & Refresh - Responsive Web Design (Mobile-First) - WooCommerce Setup (basic store functionality) - Speed Optimisation & Plugin Audit - Elementor / Divi / Gutenberg Custom Builds

Microsoft Certified with 6+ years making IT stacks behave for enterprise clients across the US, Australia, UK, Ireland, and Europe. I don’t just manage systems — I design, secure, and future-proof them so you sleep easy at night. Stuff I’m dangerously good at: Microsoft 365 & Security → Exchange migrations without the chaos, Defender that actually defends, Purview compliance so auditors smile. RMM & MSP Tools → Syncro, NinjaOne, Datto, Atera, Intune — I’ve wrestled them all into shape. Servers & Virtualization → Windows, Linux, VMware, Hyper-V, Citrix, Azure AVD — uptime is my love language. Cloud Infra → Azure, AWS, GCP — designed, deployed, managed, secured. Security & BCDR → SIEMs (Splunk, Graylog, ELK), ThreatLocker, Huntress, CrowdStrike, backups with Veeam/Acronis/Datto that actually restore. ✅ MSP/MSSP battle-tested ✅ Security-obsessed, downtime allergic ✅ Enterprise polish, SMB practicality If you want an admin who can untangle your IT mess, lock it down, and keep it humming — I’m your guy.

#AWS #Azure #VMware #ManagedCloudServices (#MSP) #ServerAndEmailMigration #SLA24/7/365 #Office365Administration #Exchange #HomeAssistant #AWSDevOps #AzureDevOps #ServerAdmin #BackupSolutions #ConnectWise #SolarWinds #ManageEngine #NinjaRMM #Kaseya #Atera #Automate #MSP With over 6+ years of hands-on experience in the IT industry, I specialize in delivering end-to-end solutions in Windows Server Administration, Cloud Infrastructure (AWS & Azure), Network Security, IP Camera & Video Surveillance Systems, and Remote Technical Support. My work is rooted in precision, reliability, and long-term value—making me the go-to tech partner for businesses worldwide. 🔧 My Core Expertise Includes: Windows Server Setup, Migration & Troubleshooting (2012–2022) MSP Support – Helpdesk, RMM, SLA Compliance, Ticketing (JIRA, ServiceNow, Zendesk) Cloud Management – AWS EC2, S3, IAM, Azure AD, M365 Admin Virtualization – VMware, Hyper-V, Proxmox, VirtualBox Home Automation – Home Assistant Expert Network & Security – SonicWall, Sophos, Meraki, VPN Configuration Backup & Monitoring – Veeam, Acronis, N-able, PRTG Email & Collaboration – Microsoft 365, Exchange, Outlook, SharePoint, Teams IP Camera Installation, Configuration & Troubleshooting VMS/NVR Monitoring, RTSP Stream & ONVIF Configuration AI-Based Camera Features – Person Detection, Motion Detection & Smart Alerts Camera Connectivity, Video Playback & Remote Access Troubleshooting Linux-Based Troubleshooting & Technical Support I am passionate about solving complex technical issues, improving system reliability, and delivering fast, professional support to clients across the globe.

As a Technical Security Leader with a decade of experience, I specialize in securing high-scale enterprise environments and cloud-native architectures. Currently serving as Tech Lead Security for a multi-billion euro firm and Founder of an international consultancy, I bridge the gap between risk strategy and infrastructure hardening. Core Consulting Pillars: -Technical Assessments: - Rigorous audits of your cloud environment; GCP and Azure along with domain and business reputation audits - Infrastructure Hardening: From Server and network hardenings to Identifying architectural flaws in CI/CD pipelines to ensure "Secure by Design" development. -Fractional Leadership: Aligning security with business objectives and maturing internal SOC operations. -Threat Management: Pentesting WebApps to mitigate risks with secure software engineering culture as long mitigation I offer Overnight Technical Assessments for US, EU and Middle East firms, securing your infrastructure while your team is offline.

YOUR WEBSITE SHOULD DO MORE THAN LOOK GOOD Most websites look good. Very few generate leads, build trust, and convert visitors into customers. That's where I come in. I help businesses create premium WordPress websites that combine strategic design, user experience, and technical excellence to deliver measurable business results. With more than 20 years of experience and over 500 successful website projects completed, I work with businesses that want more than just another website—they want a powerful digital asset that supports growth, generates enquiries, and strengthens their brand. What I Do • Custom WordPress Website Design • WordPress Development (Elementor Pro, Gutenberg, Custom Builds) • Website Redesigns & Modernisation • WooCommerce & Catalogue Websites • Landing Pages & Conversion Funnels • SEO-Ready Website Development • Website Speed & Performance Optimisation • Branding & Visual Identity Design • Website Maintenance & Ongoing Support Why Clients Hire Me I don't just build websites. I help businesses answer critical questions: Why aren't visitors converting? How can we create more trust online? How do we stand out from competitors? How can we generate more qualified leads? Every project is built around the user journey, conversion strategy, and long-term scalability. My Team When you work with me, you gain access to a boutique digital team: Karla – Strategy, UX, Design & Project Leadership David & Marlin – WordPress Development & Technical Implementation Derek – SEO & Digital Marketing This collaborative approach allows us to deliver agency-level quality with the responsiveness and personal attention of a dedicated partner. What You Can Expect ✔ Conversion-focused design and user experience ✔ Mobile-first, responsive development ✔ Fast-loading, SEO-friendly websites ✔ Clean, scalable WordPress builds ✔ Easy-to-manage backend systems ✔ Clear communication and regular progress updates ✔ Reliable post-launch support Experience Across Multiple Industries Healthcare • Professional Services • Hospitality • Tourism • Construction • Manufacturing • Nonprofits • Legal • Education • Technology • Ecommerce Why Work With Me ✔ Top Rated Plus Freelancer on Upwork ✔ 500+ Successful Projects Delivered ✔ Long-Term Client Relationships ✔ Strategic Thinking Combined with Technical Expertise ✔ Focus on Business Outcomes, Not Just Design If you're looking for a website that not only looks professional but actively supports your business goals, I'd love to discuss your project.

Most cloud environments don't fail because of bad intentions they fail because reliability, security, and compliance were never engineered together from the start. That gap is where audits get delayed, production breaks under pressure, and teams scramble to fix what should have been built right. Over 13 years I have designed and operated cloud infrastructure for organizations where downtime and compliance gaps carry real consequences Bank of America, Fiserv, and the Federal Reserve Board. That experience shaped how I approach every engagement: secure architecture first, automation always, and reliability that holds up under scrutiny. Here's where I add measurable value: Cloud Architecture & DevOps: Designing resilient infrastructure on AWS and Azure, with Terraform-driven automation and Kubernetes orchestration that scales without becoming fragile. Site Reliability Engineering (SRE): Building observability, SLOs, and incident response practices that catch problems before customers do not after. Security & Compliance: Hardening environments against real threats while aligning with PCI-DSS, SOC2, NIST, and ISO 27001 the frameworks that determine whether your audit goes smoothly or doesn't. CI/CD & Infrastructure as Code: Standardizing deployment pipelines so releases are fast, repeatable, and don't depend on tribal knowledge. Whether you are a startup preparing for your first SOC2 audit or an enterprise team modernizing legacy infrastructure, I bring senior-level judgment with hands-on execution no handoffs, no gaps. Certifications: AWS Solutions Architect | RHCE | CCNA | CompTIA A+, N+, S+ Open to a quick call to review your current setup and identify exactly where the risk is.

Salesforce Solutions Architect | AI & Agentforce Expert | 15x Certified Developer, Architect & Admin Elevate Your Business with a Top-Rated Salesforce & AI Specialist With 15 Salesforce certifications and a proven track record of delivering successful Salesforce CRM implementations, AI solutions, and Agentforce automation, I help businesses scale, streamline operations, and maximize ROI through tailored and data-driven Salesforce strategies. Why Hire Me? ✅ Top-rated Salesforce Expert on Upwork with 80+ successful projects ✅ AI & Agentforce Specialist – Integrating AI for more intelligent business decisions ✅ End-to-End Salesforce Solutions – Implementation, integration, and customization ✅ Proven Success – Helping businesses boost efficiency & automation Key Skills & Specialties 🔹 Salesforce Development & Architecture Apex, Visualforce, Lightning Components (Aura/LWC) for custom app development API Integrations (REST, SOAP, Bulk API) 🔹 Salesforce Integration Expert Seamlessly integrating Salesforce with Stripe, Twilio, Mailchimp, AWS, Google, NetSuite, QuickBooks, Slack, HubSpot, and more 🔹 AI & Automation for Salesforce AI-powered predictive analytics, chatbots, process automation, and Einstein AI solutions Automating workflows and enhancing decision-making through AI-driven insights 🔹 Agentforce & Customer Engagement Optimizing Agentforce for enhanced productivity, AI-powered case routing, and customer engagement 🔹 Salesforce Consulting & Administration CRM architecture, system administration, data migration, workflows, and security setup Salesforce Certifications & Expertise Salesforce Certified: ✔ Platform App Builder ✔ Platform Developer I & II ✔ Administrator ✔ Sales Cloud Consultant ✔ Service Cloud Consultant ✔ Experience Cloud Consultant Advanced Specializations: ✅ Salesforce CPQ & Quote-to-Cash Implementation ✅ Einstein Analytics & Tableau CRM for Data Insights ✅ Marketing Cloud Automation (Journey Builder, AMPscript, Automation Studio) ✅ FinancialForce Customization for streamlined financial operations ✅ Field Service Lightning for optimized field operations Salesforce Implementation & Customization Services Sales Cloud 🔹 Lead & Opportunity Management 🔹 Conga Composer for advanced document generation 🔹 Custom reports & dashboards Service Cloud 🔹 OpenCTI, Live Agent, Knowledge Articles 🔹 Entitlement & Case Management 📩 Marketing Cloud & Pardot (B2B Marketing) 🔹 AI-powered lead scoring 🔹 Personalized email automation & retargeting 🛒 Commerce Cloud & Salesforce AI Solutions 🔹 Demandware, HTML/ISML, JavaScript, JSON 🔹 AI-powered customer segmentation & personalization Let’s Build Your Salesforce Success Together! Whether you need Salesforce implementation, AI automation, custom development, or process optimization, I provide scalable, high-performance solutions tailored to your business growth. Ready to optimize your Salesforce operations? Let’s connect and discuss your project today!

Top-rated Plus Graphic Designer, Branding Expert, and Website Professional with 10+ years of experience, 963+ completed projects, and 5,450+ hours worked on Upwork. I help businesses build strong brands and professional online presences through graphic design, logo design, branding, print design, website design, and website development. Whether you need a complete brand identity, marketing materials, or a modern business website, I provide solutions that combine creativity, strategy, and functionality. My expertise includes: • Graphic Design • Logo Design • Brand Identity Design • Branding & Visual Identity • Print Design • Brochure Design • Company Profiles • Presentation Design • Marketing Materials • Website Design • Website Development • WordPress Development • Shopify Development • WooCommerce Stores • Landing Page Design • UI/UX Design Over the years, I have worked with startups, small businesses, established companies, agencies, eCommerce brands, consultants, healthcare providers, law firms, financial organizations, hospitality businesses, and many other industries worldwide. I do not believe in one-size-fits-all solutions. Every project starts with understanding your business, target audience, and goals before creating a design or development strategy that supports long-term growth. Platforms and technologies I regularly work with include: • WordPress • Shopify • WooCommerce • Elementor • Wix • Squarespace • HTML • CSS • JavaScript • PHP • React For larger projects, I collaborate with my trusted in-house team of designers and developers, allowing us to handle everything from logo design and branding to full website design and development while maintaining consistent quality and communication. My focus is on delivering professional work, fast turnaround times, clear communication, and long-term value for every client. If you are looking for an experienced professional who can help with graphic design, branding, logo design, print design, website design, or website development, I would be happy to discuss your project.

I’m a Helpdesk Specialist & Network Admin with expertise across Microsoft enterprise platforms, endpoint security, remote support, and system optimization. Adept at resolving complex IT issues, managing cloud infrastructure, and ensuring secure, stable IT operations. Let's connect to explore how I can support your team’s success. ElasticIT – Level 2 Helpdesk & Network Administrator Experienced in managing multi-tenant IT environments, delivering enterprise-level support, and securing endpoint systems. Handled full Microsoft ecosystem administration (Entra ID, Exchange, Defender, Intune, Azure), along with remote support, ticket management, and cloud infrastructure. Key Responsibilities: • Client IT Management: Administered infrastructure for multiple clients, optimizing endpoint performance and user environments. • Microsoft 365 & Azure Administration: Managed licensing, mailbox policies, conditional access, Exchange Online, and Defender Security Center. • Threat Monitoring: Used Huntress and Microsoft Defender to detect, isolate, and remediate security incidents and unauthorized access attempts. • Remote Troubleshooting: Delivered live support via IMMY, ScreenConnect, and HaloPSA, including advanced diagnostics for CPCs, VPNs, and RDPs. • Software & License Management: Used CIPP and Sherweb to deploy licenses for M365, Adobe, ActiveTrak; ensured compliance and optimized software access. • Printer Management: Deployed and supported printers using Printix, configured drivers, and managed cloud printing solutions. • Unified Communications: Administered RingCentral and Microsoft Teams, managing numbers, call flows, voicemail, and restrictions. • Network Monitoring & Outages: Used Uptime to track WAN health, escalate incidents, and minimize downtime. • Device Management: Enrolled and configured devices through Intune, Apple DEP, and Windows Autopilot. • VPN & Secure Access: Supported Cisco AnyConnect, enforced tunneling security policies, and managed endpoint connectivity. • ITSM & SLA Compliance: Resolved incidents within SLA targets using Halo, maintaining documentation and escalation workflows. Infinite Computing Technologies – Level 2 Help Desk IT Technician Key Responsibilities: * Provided IT support for desktops, laptops, servers, printers, and network devices in healthcare settings * Skilled in Windows XP–10 and Microsoft Office applications (Word, Excel, PowerPoint, Access) * Installed and maintained wired/wireless networks and on-prem servers; handled structured cabling * Supported dental and medical software like Dentrix, Eaglesoft, Open Dental, and EMR/EHR systems * Diagnosed and resolved helpdesk tickets efficiently; escalated complex issues as needed * Delivered prompt, professional support with strong client communication * Managed multiple tasks independently while meeting deadlines * Able to lead and support junior techs in deployment pro American Financial Network – IT Support Specialist Focused on user access, Exchange, and remote support. Ensured uptime, security, and account integrity across internal systems. Key Responsibilities: • Managed Active Directory accounts, security groups, and access provisioning. • Handled Microsoft 365 licensing, mailbox setup, Exchange Online troubleshooting, and quota increases. • Approved software installs and performed system diagnostics via GoToAssist. • Supported Azure Cloud Infrastructure and remote desktop provisioning. • Diagnosed VPN issues and enforced secure access using Cisco AnyConnect. • Investigated outages and escalated system failures within SLA terms. Tools Used: ZoHo Desk, GoToAssist, Microsoft Azure AD, Exchange Admin Center, Active Directory Domain Services (AD DS). Fidelity National Financial (FIS Global Solutions) – IT Service Desk Analyst Provided enterprise IT support and incident response across a large infrastructure using ServiceNow and enterprise security tools. Key Responsibilities: • Delivered Tier 1 & 2 support via ServiceNow, Avaya, and 8x8 for 2,000+ users. • Managed IAM tasks in Active Directory, Oracle IAM, and Citrix Virtual Apps. • Handled credential resets, MFA, and key fob authentication (RSA SecurID). • Responded to P1/P2 incidents, coordinated with L2/L3 teams for critical outages. • Deployed software and performed remote troubleshooting via Bomgar. • Maintained SLA compliance and ensured timely ticket resolution. Tools Used: ServiceNow, Norton Security, RSA SecurID, Azure AD, Citrix Workspace, Cisco AnyConnect, Bomgar, Avaya, 8x8. Technical Skills: • Microsoft 365 Admin | Azure | Intune | Exchange Online | Defender | Entra ID • Active Directory (On-Prem & Azure AD) | VPN (Cisco AnyConnect) | Printix • CIPP | RingCentral | Microsoft Teams | ScreenConnect | IMMY | HaloPSA • Software Deployment | Endpoint Security | Remote Desktop | SLA Compliance • ITSM (Halo, ServiceNow, ZoHo) | Remote Tools (Bomgar, GoToAssist) • Network Monitoring (Uptime) | Cloud PCs (CPC) | RDP | MFA & SSO