Hi! I am an experienced, communicative, and dependable Instructional Designer! My favorite niches within ID: interactives, accessibility, visual design, assessment, LMS management, content development and quality assurance. I have worked in education for 14 years and in Instructional Design for 8 years. I work across multiple time zones and pick up on projects quickly! Let’s connect!

I am an Instructional/Creative Designer. I have a passion for creative design and e-learning development. There is no greater reward than to see individuals learn something new and apply that knowledge to help them excel in their role. I have over 20 years of experience in Instructional/Creative Design. I have created hundreds of engaging courses and videos for learners in the health care field, technology, retail, and telecommunications. I create original content, as well as format content in an e-learning format to be uploaded to a Learning Management System. I have created online courses using a variety of different formats including application, scenario, process, technical, product, ethics and compliance training, as well as explainer videos and more. I also have administered many Learning Management Systems including Cornerstone, Talent LMS, SumTotal, eLogic and Absorb. I have worked with SCORM, AICC, and TinCan output formats. I am proficient with a variety of software and web programs such as Articulate Studio, Storyline, Captivate, Camtasia, Prezi, iClone, CrazyTalk Animator, PowerPoint, After Effects, Premiere Pro, Illustrator, Photoshop, Vyond (formerly Go Animate), PowToons, VideoScribe, Audition, SnagIt, and more. I have a very diverse skill-set and I am easily able to identify the best tool to create engaging content. I have advanced skills in all the programs listed above. I am proficient in using the advanced features of Storyline using triggers and variables to create a high-level of interaction for the learner. I have an online portfolio and several training samples available for review upon request. Whether you are looking for presentation development, training development, animation or video creation, I will provide you with a quality product with quick turn-around time.

I'm Jazz - and I'm not just a note-taker. Who Am I? What I Bring to the Table? A Senior Salesforce Business Analyst with 7+ years of enterprise experience delivering measurable business outcomes across Marketing Cloud, Sales Cloud, Service Cloud, and integrated ecosystems. My most recent highlight: I architected an Abandoned Cart automation on a B2B eCommerce platform that generated $80K in its first month and is projected to deliver $1.1M annually, driven entirely by data-triggered journeys, GA4 attribution, and cross-cloud data flows. What I Do for Clients: - Translate complex business requirements into scalable Salesforce solutions (BRDs, FRDs, user stories, acceptance criteria) - Design and implement cross-cloud integrations: Sales Cloud to SFMC to Service Cloud to third-party platforms - Build Marketing Cloud journeys: email, SMS, omnichannel automation, segmentation, consent governance - Lead UAT governance and release coordination for large-scale Salesforce programs Build Salesforce reports and dashboards - summary, matrix, KPI dashboards for sales, marketing and operations teams - Act as the bridge between your business stakeholders and your technical/dev team Beyond Salesforce, I also support clients with: - Data storytelling through reports, dashboards and visual presentations - Content writing - business documentation, process guides, user manuals, and professional communications - Poster and graphic design - promotional materials, event creatives, and visual assets for business use - Music composition and video scoring - creating original background music and adding custom soundtracks to videos, reels, and digital content Working With Me is a Simple 5-Step Process: Step 1 - Discovery Call: We align on your goals, challenges, and expected outcomes before anything begins Step 2 - Scope and Proposal: I define the solution approach, timeline, and deliverables clearly - no surprises Step 3 - Requirements and Design: I deep-dive into your business needs and translate them into structured, delivery-ready specifications Step 4 - Delivery and Review: I collaborate with your team through execution, UAT, and feedback cycles to ensure quality Step 5 - Handover and Support: Clean documentation, knowledge transfer, and post-delivery support so your team is fully equipped Why Clients Choose to Work With Me: - 800+ user stories authored across enterprise Salesforce programs - UAT governance across 1,000+ email assets and 70+ landing pages reaching 160K+ dealers globally - Cross-cloud integrations delivered across Sales Cloud, Service Cloud, SFMC, Cornerstone LMS, Cvent and GA4 - Stakeholder collaboration across APAC, EMEA and NAMER - time zones and cultures are no barrier - Agentforce experience from 2025 Salesforce Hackathon - AI-driven automation use cases We Are a Great Fit If: - You need someone who understands both business goals AND platform capabilities - You want clear documentation, structured requirements, and no ambiguity - You value transparent communication and proactive updates - You are building or optimizing Salesforce and need a strategic thinking partner, not just an executor - You want long-term reliability, not a one-time quick fix We Might Not Be the Right Fit If: - You need someone to write code or develop technical solutions hands-on - You are looking for the lowest possible rate over quality outcomes - You prefer working without structured requirements or documentation - You need someone available 24/7 with no planned communication windows Certifications: - Salesforce Business Analyst - Salesforce Marketing Cloud Administrator - Salesforce Administrator - Lean Six Sigma White Belt - Ranger Rank on Salesforce Trailhead - 152 Badges - 104,375+ points - Currently pursuing: SFMC Consultant - Integration Architect - Agentforce I've collaborated with stakeholders across APAC, EMEA, and NAMER, so working across time zones and cultures is something I'm already comfortable with. If you need someone who gets business context AND platform depth, not just a note-taker. Let's talk. Jasper N

Enterprise Change & Planning Architect | Turning Chaos Into Clarity, and Strategy Into Adoption Change & planning strategist with 10+ years leading enterprise IT and business transformations Combine PROSCI expertise, executive communications, and large-scale training to drive measurable adoption Known for creating clarity and momentum by aligning people, process, and technology for lasting results

I’m a Full-Stack Engineer with a strong focus on building reliable, scalable enterprise applications and integrating AI where it actually adds value. I’ve worked across the stack for years backend, frontend, infrastructure, and data, so I’m comfortable taking a product from idea to production. Most of my work involves building APIs, designing databases, shipping clean UIs, and making sure everything runs smoothly in the cloud. On the backend, I mainly use 𝐏𝐲𝐭𝐡𝐨𝐧 (𝐃𝐣𝐚𝐧𝐠𝐨, 𝐅𝐚𝐬𝐭𝐀𝐏𝐈, 𝐅𝐥𝐚𝐬𝐤). On the frontend, I work with 𝐑𝐞𝐚𝐜𝐭, 𝐍𝐞𝐱𝐭.𝐣𝐬, 𝐕𝐮𝐞, and similar frameworks. I also work with AI/ML, but in a practical way — integrating models into 𝐫𝐞𝐚𝐥 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬, 𝐡𝐚𝐧𝐝𝐥𝐢𝐧𝐠 𝐢𝐧𝐟𝐞𝐫𝐞𝐧𝐜𝐞, 𝐩𝐫𝐨𝐦𝐩𝐭 𝐝𝐞𝐬𝐢𝐠𝐧, 𝐚𝐧𝐝 𝐝𝐞𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭. Not just experiments, but things that actually run in production. For infrastructure, I’ve deployed and managed systems on 𝐀𝐖𝐒 𝐚𝐧𝐝 𝐆𝐂𝐏 using 𝐃𝐨𝐜𝐤𝐞𝐫 𝐚𝐧𝐝 𝐨𝐭𝐡𝐞𝐫 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝 𝐭𝐨𝐨𝐥𝐬. I care about stability, performance, and keeping things maintainable long-term. I’ve built systems in a range of areas like 𝐟𝐢𝐧𝐭𝐞𝐜𝐡, 𝐞-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞, 𝐡𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞, 𝐚𝐧𝐝 𝐢𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐭𝐨𝐨𝐥𝐬. A lot of my work also involves automation and data pipelines scraping, processing, and making data usable.

Hello, and great to meet you! I’m a seasoned copy editor, proofreader, writer, and copywriter with a naturally sharp and, by now, also practiced eye for detail. (I even edit billboards while driving on the highway!) My experience spans a range of fields, including medicine, biohacking, language learning, education, technical content, and fiction. PROJECTS -I occasionally edit and proofread postgraduate course content developed by iheed for medical professionals, covering disciplines such as neuroscience and psychology, occupational medicine and safety, and infectious diseases. -I was the acting editor of a national healthcare magazine (HMR Africa) for nearly three years. -I rewrote a short book, How We Age, and formatted it for Kindle and e-book reading. -I published several feature articles for a local community newspaper, The Edge. -I wrote advertorials; YouTube true crime scripts; scripts for language learning (InnovativeLanguage.com); and numerous blogs. This list is not exhaustive—I've been working with words all my life! Please also see my Upwork portfolio for actual examples of my writing. My English and Afrikaans language skills are superior. In my work, I always aim for accuracy, clarity, and readability, tailoring my approach to fit your needs. I furthermore thrive on learning new skills. Recently, I’ve been diving into Full Stack Development and Python to expand my technical expertise further, and I'm also learning to speak French (Vraiment!). I have higher teacher's diploma (pre-school to Grade 4), and have completed most modules of a diploma in journalism. Massive Open Online Courses (MOOC's) curated academic content provides an excellent way to remain up to date and expand my education. Courses I've completed so far include: -Prompt Engineering for ChatGPT (Coursera) -Introduction to Google SEO (Coursera) -Learning How to Learn for Youth (Coursera) -Introduction to Forensic Science (FutureLearn) -Start Writing Fiction (FutureLearn) -Nutrition and Wellbeing (FutureLearn) -Making Sense of Health Evidence (FutureLearn) My background in journalism and teaching also strengthens my ability to distill complex ideas into clear, accessible content. This allows me to write, rephrase, and edit technical content with ease. Thanks to my “OCD-lite,” I often deliver polished work on the first submission. For very large, complex projects, I collaborate with a qualified copy editor/proofreader at my own expense to ensure the highest quality. I take pride in delivering excellent work, consistently meeting deadlines, maintaining clear, prompt communication, and collaborating effectively with teams. If you’re looking for a meticulous editor, proofreader, or writer—and someone adaptable enough to wear multiple hats, if needed—I’d love to help!

I bring the rare combo of business analysis, instructional design, and presentation strategy. This means I know how to translate complex information into visuals that are not only polished, but purposeful. With 7+ years of experience across healthcare operations, leadership development, and tech, I specialize in transforming complex ideas into clear, high-impact presentations and learning experiences. Whether you need a sleek pitch deck, a training module that sticks, or a data narrative that actually makes sense, I bring the right mix of structure, storytelling, and style. ✨ Bonus: I flex to your brand’s personality. Minimalist and corporate? Got it. Bold and high-energy? Let’s go! Your deck will feel like you, not a template. What I Bring to Your Project 🧩 Slide Strategy & Storytelling Visual flow, messaging hierarchy, CTA alignment Audience-focused structure for training, sales, or executive decks 📊 Data Analysis & Visualization Excel + Power BI insights, simplified into clean, compelling visuals Charts, graphs, and infographics that tell a story, not just show numbers 🎨 Branded Design & Templates PowerPoint, Google Slides, Canva Pro Clean layouts or full-color flair, always aligned to your visual identity 🎤 Voiceover & Script-Ready Slides Talking points, cue-aligned visuals, and speaker notes for seamless delivery 💼 Business & Learning Expertise SOPs, onboarding decks, leadership programs, stakeholder reporting Content built for clarity, consistency, and impact Let me help you deliver a presentation that works, not just one that looks good

Experienced Technologist, Project Manager and Training/Documentation Specialist. Hire me for curriculum development, technical documentation, and content creation. I currently work as a senior enterprise training consultant for a major U.S. bank, responsible for creating learning content for a suite of fintech products using Camtasia, Articulate and Cornerstone LMS. Instructional design using ADDIE Certified PMP Certified PSM 12 years of training experience supporting enterprise systems BS in Computer Science MS in Leadership and Org Development

Human Resource Management Professional with 6+ years of experience in HR, Seeking for an opportunity as an HRIS or HCM Implementation Consultant, My experience totally related to configuring HR software’s in below functions:- - Learning Management System - Performance Management System - Recruitment & Onboarding Management System - Payroll Management System - Human Capital Management System (Core HCM) - Compensation & Benefits Management System And from the tech perspective I’ve High-level interpersonal skills, and I can fulfill the company's needs with efficiency and effectiveness, I’m a very good admin user for Sap HCM & Sap Success Factors & Sap Business Object & Cornerstone OnDemand & Talentoz & Myadrenalin etc... I'm passionate about HR Transformation by finding Human Capital Solutions for the success of people and businesses using my professional experience in Technology & Human Resources Management.

I am a Project Manager and QA Process Specialist with over 12 years of experience in digital project management and quality assurance. I have successfully coordinated more than 20 digital projects for clients in the DACH region, managing everything from planning to go-live. My expertise extends to QA process governance, where I have implemented improvement cycles and utilized tools like Jira for program-level reporting across distributed teams in Europe and Asia. I excel in Agile environments, holding a SAFe Agilist certification and a strong foundation in Scrum. My focus is on structured follow-up, clear communication, and efficient project delivery. If you need a collaborative partner to elevate your projects and ensure quality outcomes, let’s connect and discuss how I can contribute to your success.