Shopify Virtual Assistant | Shopify Store Manager | Customer Support | Product Listing | Medical VA Are you looking for a reliable Virtual Assistant who can manage your Shopify store, provide excellent customer support, and handle administrative tasks with minimal supervision? With 8+ years of experience, I help eCommerce brands and healthcare professionals save time by managing their daily operations accurately and efficiently. I am proactive, detail-oriented, and committed to delivering high-quality work while keeping communication clear and consistent. 🛍️ Shopify & eCommerce Services ✔ Shopify Store Management ✔ Product Listing (Manual & Bulk Upload) ✔ SEO-Optimized Product Titles & Descriptions ✔ Product Variants Setup (Size, Color, Pricing) ✔ Collection & Inventory Management ✔ Order Processing & Fulfillment ✔ Returns & Refund Management ✔ Customer Support (Email & Chat) ✔ Product Research & Data Entry ✔ Store Maintenance & Content Updates Platforms: Shopify, Amazon, Etsy, eBay 📩 Customer Support ✔ Email Support ✔ Live Chat Support ✔ Order Tracking & Resolution ✔ Zendesk, Gorgias & HubSpot ✔ CRM Management ✔ Customer Satisfaction & Retention 🏥 Medical Virtual Assistant ✔ Appointment Scheduling ✔ Calendar & Inbox Management ✔ EHR/EMR Data Entry ✔ Insurance Verification ✔ Prior Authorization Support ✔ Medical Records Management ✔ HIPAA-Conscious Administrative Support 🗂️ Administrative Support ✔ Calendar Management ✔ Data Entry & Web Research ✔ Google Workspace & Microsoft Office ✔ Google Sheets & Excel ✔ Canva ✔ Document Preparation Why Clients Hire Me ✅ 8+ Years of Professional Virtual Assistant Experience ✅ Shopify Store Management Expert ✅ Fast, Accurate & Detail-Oriented ✅ Excellent Written Communication ✅ Reliable and Able to Work Independently ✅ Quick Learner with Minimal Training Required ✅ Committed to Meeting Deadlines and Delivering Quality Work Whether you need ongoing Shopify management, customer support, product listing, or administrative assistance, I'm here to help your business operate more efficiently while you focus on growth. Let's discuss your project. I'm available to start immediately and would love to become a long-term member of your team. Timezone: MST/PST/CST/EST

Hi! I’m Vanessa Ramiandrasoa, a freelance Virtual Assistant and Customer Support Specialist with 10+ years of experience. I’ve worked with businesses worldwide, handling administrative tasks, customer service, content writing, and much more with efficiency and professionalism. 💻 Virtual Assistance – Email management, data entry, scheduling, research 🎧 Customer Support – Handling inquiries, refunds, CRM management, social media moderation ✍️ Content Writing – SEO articles, proofreading, transcription, blog posts My versatility is my biggest strength—I can adapt to various roles and juggle multiple tasks efficiently. Whether it’s organizing workflows, assisting clients, managing content, or problem-solving, I bring a flexible and proactive approach to every project. With my background in sales and client relations, I know how to engage customers and enhance brand trust. If you're looking for a reliable, adaptable, and detail-oriented freelancer, let’s chat! 🚀 Let’s make your business run smoother together! Best, Vanessa RAMIANDRASOA

Do you need someone who is reliable and trustworthy enough to handle your day to day tasks, manage your schedule and deliver results in a timely manner? I am the one you are looking for. I have knowledge and experience using the following: -Quickbooks -Wordpress -Outlook -Google Calendar -Asana -Hubspot -Bitrix -GSuites -Calendly I have an eye for detail and can help you do the following tasks: -Microsoft Office Skills -Analysis -Problem Solving -Supply Management -Inventory Control -Office Administration Procedures -Typing -Web Research -Payroll Processing -Organizing files I can also help you in scheduling, calendar and email management. I am a self-starter and accuracy and speed is my game. Regards, Diana

Healthcare providers often lose valuable time to scheduling gaps, missed visits, documentation issues, and constant patient follow-ups, taking focus away from patient care. That’s where I come in. I am a Medical Virtual Assistant and Home Health Scheduler with 4+ years of hands-on experience supporting clinics, solo practitioners, telehealth providers, and home health agencies across the United States. I have worked with 12+ providers across 3 clinics and 11 locations, helping streamline daily operations, improve scheduling accuracy, and maintain HIPAA-compliant workflows. Medical Virtual Assistance & Home Health Scheduling I manage patient and staff schedules with precision, coordinating clinic appointments, tele-visits, follow-ups, and home health visits. I assign clinicians to patients based on availability, location, and care needs, adjust schedules for call-outs or urgent visits, and send appointment reminders to reduce no-shows and delays. I am experienced with eClinicalWorks, Tebra, Alora for Home Care, DrChrono, and Athenahealth, and I adapt quickly to new systems. Patient Coordination & Communication I handle inbound and outbound patient calls professionally, address concerns with empathy, and follow up on appointments, referrals, lab results, and provider messages. I initiate and document telephone encounters in eClinicalWorks to ensure clear communication between patients and providers. Medical Records & Compliance I maintain accurate medical records while strictly adhering to HIPAA Privacy & Security standards. I securely manage referrals, record transfers, PHI access, and BAAs when required. Medication Refills & Pharmacy Coordination I assist with prescription refill requests by reviewing medication history, confirming dosages, relaying details to providers for approval, and following up with pharmacies to ensure timely processing. New Patient Intake & Insurance Verification I register new patients, accurately enter demographics and insurance details, verify eligibility, check authorization requirements, and assist patients with insurance-related questions prior to referrals. Workload & Schedule Optimization I help balance provider workloads by coordinating schedules efficiently, reducing burnout while maintaining quality patient care. I hold five relevant certifications, including HIPAA Privacy & Security (Omnibus Rule), and I am highly adaptable, reliable, and detail-oriented. What you can expect from me ✔️ Empathetic and patient-centered communication ✔️ Clear, professional verbal and written communication ✔️ Strong problem-solving and critical thinking ✔️ Flexibility with tools, workflows, and schedules ✔️ Collaborative teamwork with providers and staff I would love the opportunity to support your organization by improving scheduling accuracy, patient communication, and overall operational efficiency. I’m confident my experience as a Medical Virtual Assistant and Home Health Scheduler will be a strong asset to your team. CERTIFICATION : ✅ HIPPA Privacy & Security Including Omnibus Rule- MEDSAFE ✅ Harassment & Discrimination in the Work Place- MEDSAFE ✅ OSHA Safety, Bloodborne Pathogens/Infection Control, Updated Hazard Communication/ GHS- MEDSAFE ✅ COVID-19 Signs Symptoms and Preventive Action- MEDSAFE ✅ Cooperate Compliance, MA/Parts C & D, Fraud Waste and Abuse- MEDSAFE

I'm a VA who specializes in process automation with a hands-on approach: I come in, do the work directly, map what's happening, identify what can be automated, and build the systems that make it run without constant intervention. My method is consistent across every engagement — I start from the ground level, execute the tasks myself, document each process as I go, and produce the SOPs, onboarding guides, and training materials that let the workflow scale or transfer cleanly. Once the system is documented and running, I can continue operating it, step into a supervisory role, or hand it off — whatever works best for the client. On the technical side I work with Python, LLM APIs, Zoho CRM/Flow, n8n, Make, and Zapier. I've also deployed and administered complex infrastructure — Docker clusters, OJS multi-journal systems, CollectiveAccess instances — which means I'm comfortable operating at the system level, not just the workflow level. I work remotely with founders and operators who need someone that understands the business context behind the tasks, not just someone to execute a checklist.

Hi, I’m Valentina, a tech-savvy Administrative Assistant and Virtual Administrative Assistant based in Canada. I support entrepreneurs, small businesses, consultants, agencies, coaches, course creators, and growing teams with reliable administrative, operations, and technical support. I help businesses stay organized, manage daily tasks, communicate with clients, update systems, and keep important work moving without constant follow-up. With over 5 years of experience in administration, tech support, scheduling, client communication, CRM updates, workflow coordination, website updates, reporting, and process documentation, I bring both structure and tech confidence to the businesses I support. My core strength is being the person behind the scenes who keeps everything organized. I can help manage calendars, inboxes, documents, follow-ups, client communication, CRMs, task trackers, SOPs, internal workflows, reports, and online business systems. I started my career supporting multiple clients through a client-sourcing company, where I gained experience across administration, operations, customer support, technical support, and business coordination. I now work independently with clients who need someone proactive, detail-oriented, dependable, and comfortable handling both administrative and digital tasks. Administrative Support Services • Calendar management and scheduling • Inbox management and email organization • Meeting coordination, agendas, notes, and follow-ups • Email drafting and client correspondence • Document preparation and file organization • Data entry, online research, and reporting • Travel planning and itinerary coordination • Client communication and relationship support Operations and Business Support • Workflow coordination and task tracking • Client onboarding and offboarding • SOP creation and process documentation • CRM updates and pipeline tracking • Internal systems organization • Project, event, and webinar coordination • Dashboard updates and basic reporting Technical and Digital Admin Support • Website content updates and backend support • CRM and email marketing support • Workflow automation using Zapier, Make, and Google Apps Script • Course platform support and content organization • Student or client communication support • Canva graphics, presentations, templates, and digital assets Tools I work with include Google Workspace, Microsoft 365, Zoom, Slack, Asana, Monday, Trello, ClickUp, Notion, HubSpot, Salesforce, GoHighLevel, Zoho, Keap, Pipedrive, QuickBooks, Xero, Wave, Stripe, DocuSign, Kajabi, Ivorey, Thinkific, Shopify, WordPress, Squarespace, Wix, B12, Mailchimp, ActiveCampaign, Honeybook, Docusign, Adobesign, Smartsheet, Flodesk, Zapier, Make, Canva, PowerPoint, Google Slides, Power BI, and Python. At this stage in my career, I’m focused on long-term administrative support partnerships rather than short-term or one-off projects. I want to work with clients where I can learn the business, understand the systems, grow with the team, and become a dependable part of the operation over time. If you need an organized, proactive, tech-savvy Administrative Assistant or Virtual Administrative Assistant to help your business run smoothly, send me a message. I respond quickly and can provide professional references upon request.

I am a Virtual Assistant with several years of experience in Executive Assistance, Customer Service, Human Resources, and Social Media Management. I provide reliable, organized, and results-driven support to help businesses streamline operations, enhance client relations, and maintain a strong online presence, so you can focus on what matters most.

I am a professional 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 with 𝟴+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 supporting founders, co-founders, entrepreneurs, agencies, and growing businesses with administrative, operational and executive support. I have completed 𝟭𝟬,𝟲𝟵𝟬 𝗿𝗲𝗺𝗼𝘁𝗲 𝘄𝗼𝗿𝗸 𝗵𝗼𝘂𝗿𝘀 helping businesses stay organized, improve workflows, manage daily operations, and maintain smooth communication across teams and clients. 𝗠𝘆 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝗜𝗻𝗰𝗹𝘂𝗱𝗲𝘀: • Executive & Virtual Assistance • Executive Support for Founders, CEOs & Co-Founders • Administrative Support & Operations Management • Calendar Management & Appointment Scheduling • Inbox & Email Management • CRM Management & Lead Tracking (HubSpot, Zoho, GoHighLevel) • Customer Support & Client Communication • Project & Task Management • Team Coordination & Follow-Up Management • Client Onboarding & Relationship Management • Lead Generation & Prospect List Building • Research & Data Collection • Data Entry, Reporting & Documentation • Excel & Google Sheets Management • Proposal, Contract & Invoice Preparation • Billing, Payment Tracking & Follow-Ups • SOP Creation & Process Documentation • Workflow Optimization & Process Improvement • KPI Tracking, Dashboard Setup & Reporting • Canva Presentations & Business Documents • AI-Powered Administrative Support & Automation I am experienced with tools such as 𝗚𝗼𝗛𝗶𝗴𝗵𝗟𝗲𝘃𝗲𝗹, 𝗛𝘂𝗯𝗦𝗽𝗼𝘁, 𝗖𝗹𝗶𝗰𝗸𝗨𝗽, 𝗠𝗼𝗻𝗱𝗮𝘆.𝗰𝗼𝗺, 𝗚𝗼𝗼𝗴𝗹𝗲 𝗪𝗼𝗿𝗸𝘀𝗽𝗮𝗰𝗲, 𝗦𝗹𝗮𝗰𝗸, 𝗧𝗿𝗲𝗹𝗹𝗼 𝗮𝗻𝗱 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗢𝗳𝗳𝗶𝗰𝗲. 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵: Hubspot, Zoho, ZohoCRM, Salesforce, Kit, Mailerlite, Klaviyo, GoHighLevel, Mailchimp, Brevo, ActiveCampaign, Apollo, Instantly, LinkedIn Sales Navigator, LinkedIn Recruiter, LinkedIn, MS365, Google Workspace, Zapier, Clay, Make, N8N, PhantomBuster, Sender, Beehiv, ZohoCampaigns, SendPulse, OmniSend, MailJet, Aweber, Zoom, Slack, Asana, Trello, Jira, Clickup, Monday, Figma, Canva, Adobe Creative Suite, Google Suite, Google Sheets, Google Docs, Google Search Console, Google Analytics, WordPress, Elementor, ChatGPT, Claude, OpenAI, Gemini, QuickBooks, Shopify, WooCommerce, Zoominfo, Calendly, Kajabi, Docebo If you are looking for a dependable Virtual Assistant who can support operations, administration, and day-to-day business management, I am ready to help your business run more efficiently.

Executive Virtual Assistant | Executive Operations Support | AI Workflow Systems - Growing businesses often reach a point where the founder becomes the bottleneck. Important follow-ups live in an inbox. Projects slow down between handoffs. Processes exist in people's heads rather than in documented systems. And too much of the day-to-day depends on one person holding everything together. That is where I help. I support founders, CEOs, entrepreneurs, and growing teams by creating structure, maintaining momentum, and keeping operations running smoothly behind the scenes. My role is not simply to complete tasks. My role is to create clarity, visibility, and accountability so important details do not get lost as your business grows. By taking ownership of executive support, project coordination, follow-ups, documentation, and operational workflows, my clients often regain significant time each week that would otherwise be spent managing day-to-day operations themselves. What Makes Me Different: Most Executive Assistants help manage work. I help build systems that make work easier to manage. One thing clients quickly notice is that I keep the backend detailed while making the front end simple. I build systems that capture conversations, decisions, follow-ups, and project activity behind the scenes while providing concise summaries, trackers, and reporting that can be reviewed quickly and acted on with confidence. The result: • Less mental load • Better visibility • Clearer accountability • Fewer things falling through the cracks Executive Support & Administrative Operations: I provide proactive executive support that helps leaders stay focused on high-value work. ✔ Calendar Management & Scheduling ✔ Inbox Management & Email Organization ✔ Executive Communications & Follow-Ups ✔ Meeting Coordination & Action Tracking ✔ Travel Planning & Logistics ✔ Research, Reporting & Documentation ✔ Executive Summaries & Status Reporting Operations Support & Project Coordination: I help create the operational structure that allows work to move forward consistently. I frequently support founders and small teams with business operations, operational coordination, and the systems required to keep work moving forward without constant oversight. ✔ Project Coordination ✔ SOP Creation & Process Documentation ✔ Team Follow-Ups & Accountability Tracking ✔ CRM Management & Pipeline Visibility ✔ Vendor Coordination ✔ Workflow Improvement ✔ Operational Reporting Systems & Workflow Support: In addition to executive support, I help teams organize information and reduce manual work through practical systems and workflow improvements. ✔ Airtable Database Design & Management ✔ Airtable Forms, Interfaces & Automations ✔ Zapier Workflow Automation ✔ CRM & Relationship Management Systems ✔ Reporting Dashboards & Operational Trackers I also work with GoHighLevel, Make, and n8n as part of broader workflow automation, operational support, and business process improvement initiatives. My focus is always on practical solutions that improve visibility, organization, accountability, and efficiency. Selected Examples: ✔ Built a tutoring operations system that tracked over 100 students and 20 tutors from inquiry through tutor assignment, replacing manual coordination with a structured workflow. ✔ Built a pharmaceutical change management tracker that centralized requests, approvals, and documentation into one structured system. ✔ Built CRM and relationship management systems that improved follow-up visibility and pipeline management. ✔ Supported founders, executives, and community leaders with communications, coordination, reporting, member management, and operational support. What Clients Say: "She helped everything run much more smoothly behind the scenes. Having someone dependable, thoughtful, and consistent supporting the group made such a huge difference." "Chinenyenwa is amazing — super conscientious and communicative, and does a fantastic job." Those qualities; dependability, ownership, communication, and consistency; are what I bring to every engagement. I don't wait to be told what to do next. I proactively identify gaps, follow through on priorities, document important information, and ensure critical details don't get lost. Tools I Use: Airtable | Zapier | Google Workspace | Microsoft 365 | ClickUp | Notion | Asana | Monday | HubSpot | GHL | Make | n8n | Slack | Calendly | Trello | ChatGPT | Claude If you're looking for reliable executive support combined with operational structure and systems thinking, send me a message with the biggest operational bottleneck in your business right now. I'll share my initial thoughts on how I would approach it, and in most cases, you'll receive a response from me within a few hours.

I help busy professionals and businesses manage their day-to-day operations, email marketing, and social media, so you can focus on growing your business. With over four years of experience providing confidential, high-quality, and flexible virtual support, I ensure your workflow is smooth while boosting your online presence. 𝐌𝐲 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐭𝐢𝐞𝐬: - Email Management & Marketing Campaigns - Customer Support via Email, Chat & Social Media - Social Media Management (Content Scheduling, Engagement & Growth) - Inbox, Calendar & File Management - Bookkeeping, Invoicing & Payment Processing - Data Entry, Research & Lead Generation - Placing Online Orders & Ad Hoc Tasks 𝐓𝐨𝐨𝐥𝐬 & 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 I Use: Asana, Trello, Todoist, Google Suite, HubSpot, MailChimp, QuickBooks, Recurly, Mintsoft, Salesforce, Shopify, WordPress, Facebook & Instagram, Reviews, Zoom, Outlook, LastPass, and more. 𝐌𝐲 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡: I listen to your goals, understand your priorities, and deliver work that combines efficiency, creativity, and reliability. My aim is to save you time, reduce stress, and help your business grow, all while providing support you can trust. I’m passionate about helping clients with both admin support and digital growth. If you’re looking for someone to manage your emails, marketing campaigns, social media, or day-to-day operations, reach out. I’d love to discuss your project!