Full-Cycle Sales Professional | BDM | SDR | Revenue Growth Specialist Though I am currently based in Manila, I spent 12 formative years in Long Island, New York, which is why I communicate at a native-level U.S. English standard both verbally and in writing. More importantly, I understand U.S. buyer psychology, decision-making processes, and how to build trust with prospects that leads to revenue. For the last 16+ years, I have worked in business development, sales, customer acquisition, and revenue generation across multiple industries. I am not just an appointment setter or someone who makes calls. I manage the entire sales process—from first contact to signed agreement. My Sales Philosophy Sales is not about pitching. Sales is about understanding people. My process starts with listening, identifying pain points, uncovering motivations, understanding goals, and building trust. Once I understand what matters most to a prospect, I tailor the conversation and solution around their specific needs. I don't force prospects into a service. I help them understand why a solution makes sense for them. That consultative approach is why I consistently generate qualified opportunities, strong customer relationships, and closed business. What I Do I help companies: • Generate qualified opportunities • Build and manage sales pipelines • Convert cold and warm leads into customers • Handle discovery calls and qualification • Overcome objections professionally • Present solutions based on customer needs • Follow up strategically until a decision is made • Close deals and drive revenue growth • Maintain CRM accuracy and sales reporting Core Sales Skills ✔ Full-cycle sales ✔ Business development ✔ SDR and lead generation ✔ Discovery and needs analysis ✔ Relationship building ✔ Objection handling ✔ Consultative selling ✔ Pipeline management ✔ Account management ✔ Revenue growth strategies ✔ CRM management ✔ Contract and deal follow-up Proven Results • 16+ years of sales experience serving U.S. markets • 50–80% conversion rate on warm and nurtured opportunities • Consistently generated 5–10+ qualified appointments weekly • Recovered and converted dormant leads through strategic follow-up • Built long-term customer relationships that resulted in repeat business and referrals • Promoted into leadership roles after consistently exceeding sales goals Career Highlights Keller Williams Realty – Long Island, NY Business Development & Sales (7 Years) • Buyer and seller acquisition • Lead qualification and conversion • Appointment setting and closing support • CRM and pipeline management • High-volume outbound and inbound sales Inspecticore Home Inspection & Extermicore Pest Control – Long Island, NY Business Development & Sales (5 Years) • Consultative sales and customer education • Inbound and outbound lead conversion • Objection handling and price negotiations • Service upgrades and retention sales • Appointment setting through completed transactions DealHouse & Mr. Cash Buyer – Long Island, NY Business Development Manager (4 Years) • Motivated seller qualification • Distressed property acquisitions • Investor relations and negotiations • Appointment setting through contract execution • Full sales-cycle follow-up and deal management What You Get I am not a script reader. I am not a virtual assistant making dials. I am a full-cycle sales professional who understands how to build relationships, earn trust, identify needs, present value, and guide prospects toward confident buying decisions. I know how to open conversations, qualify opportunities, manage follow-ups, overcome objections, and close business. If you're looking for someone who can generate opportunities, create meaningful relationships, and turn conversations into revenue, I'd be happy to discuss how I can contribute to your team.

I help B2B service businesses book qualified appointments through cold calling and lead follow-ups. Over the last 5 years, I’ve worked with U.S.-based companies to generate consistent meetings, not just calls. If your goal is more booked calls on your calendar, I can help. EXPERTISE INCLUDES BUT IS NOT LIMITED TO: ✔ Inbound Sales ✔ Outbound Sales ✔ Cold Calling ✔ Sales Development ✔ Appointment Setting 💼 Why Choose Me? ✅ Proven Experience: Successfully worked with multiple U.S. companies, consistently generating qualified leads and high-conversion appointments. 🎯 Results-Driven: I focus on calls that convert — not just dialing numbers, but booking meaningful meetings that move your business forward. 🗣️ Excellent Soft Skills: Punctual, proactive, and professional. I communicate clearly and treat your business like it's my own. 🔄 Flexible & Adaptive: Whether it’s cold calling or warm follow-ups, I tailor my tone and message to connect with every type of prospect. 🤝 Relationship-Focused: I believe in building strong, long-term partnerships with clients — because trust leads to results. Services Offer: 📞 Telemarketing: I excel in crafting persuasive pitches, handling objections, and guiding prospects through the sales funnel. 💼 Business Development: Leveraging my expertise, I can identify strategic opportunities, forge partnerships, and drive revenue growth. 🎯 Sales Strategy: Whether it's market research, lead generation, or developing customized sales strategies, I'm here to help your business thrive. Let's Collaborate: I am looking for a permanent role with opportunities for growth and performance rewards. You can always count on me. 🙌 If you're interested, let's connect and build a long-term partnership! Best regards, Muhammad Musa

I generate 2 to 5 qualified leads daily through cold calling and appointment setting for B2B businesses in SaaS, financial services, real estate, and service industries. I help companies book meetings, run demos, and close deals by managing the full sales cycle including prospecting, outreach, follow-ups, and conversion. I have hands-on experience working in the U.S. market with consistent outbound performance. 💼 Key Results 2 to 5 qualified leads daily across multiple campaigns 5 to 6 demos booked monthly through cold outreach Closed deals in financial services, SaaS, and service-based industries 💼 Industry Experience Financial services (MCA, fuel cards) SaaS and IoT (ELDs, GPS, AI voice bots) Real estate (buyer and seller lead generation) Digital services (web development, marketing) B2C campaigns (solar, insurance, home improvement) 🎯 Core Skills Cold calling Appointment setting Lead generation B2B sales Full sales cycle management Email and LinkedIn outreach Tools HubSpot, Salesforce, Apollo, SalesLoft, Seamless AI, Vici Dialer 🤝 Let’s Work If you need consistent lead generation, appointment setting, or help closing deals, send me a message and let’s get started.

Hi, I'm Mark. I'm a high-performing SDR and B2B sales professional with 3+ years of experience generating qualified opportunities for SaaS, technology, digital marketing, logistics, insurance, and service-based businesses across the US, Canada, UK, EU, and Australia. Over the years, I've successfully: ✅ Booked 100+ qualified meetings with business owners and decision-makers ✅ Consistently handled 100+ outbound calls per day ✅ Generated and qualified leads across multiple industries ✅ Closed SaaS and digital marketing services for international clients ✅ Built and managed automated sales funnels using GoHighLevel ✅ Worked directly with business owners, founders, and executives My experience includes: • Sales Development Representative – Shipday (SaaS Logistics Platform) • Sales Closer & Automation Specialist – Web Dynamics • Appointment Setter – Electronic Tech Inc. • Virtual Assistant & Outbound Campaign Specialist Core Skills: ✔ Cold Calling & Telemarketing ✔ Appointment Setting ✔ B2B Lead Generation ✔ SaaS Sales ✔ Sales Closing ✔ CRM Management ✔ GoHighLevel Automation ✔ HubSpot, Pipedrive, Dialpad ✔ Email & SMS Follow-Up Campaigns ✔ Prospect Qualification ✔ Discovery Calls Results I've Delivered: 🏆 Exceeded a $1,000 monthly sales quota for 10 consecutive months 🏆 Onboarded and qualified 30+ business partners through strategic discovery calls 🏆 Maintained 50%+ appointment attendance rates through effective follow-up systems 🏆 Managed high-volume outbound campaigns while maintaining quality conversations I am comfortable speaking directly with owners, CEOs, and key decision-makers, uncovering business challenges, qualifying opportunities, and moving prospects through the sales pipeline. If you're looking for someone who can consistently generate conversations, book qualified meetings, and help grow your revenue, let's connect.

I only works for Real Estate Agents and Real Estate Investors , I'm hired to do Cold Calling to Generate Leads and Set Appointments . From my Experiences , The best practices I learned and some dirty Tricks I know in Real Estate that will give us a bigger Chance to get more YES. lets do a cold calling role play during interview , just let me know.

Welcome to my profile What Am I Like? 🤔 I am a dedicated sales professional with a strong background in both direct selling and customer service. My passion for connecting with people and providing exceptional service drives my success in any role I undertake. What Is My Experience Background? 📚 I began my career as a Route Salesman for Jufran Food Industries, where I learned the fundamentals of sales and customer engagement. I then progressed to a supervisory role at SSM Intertrade, distributing well-known products like Nelicom Catsup, Aroma Corned Beef, and Planter's Corn Chips. My career took a significant leap when I joined the Coca-Cola Tiger Sales Force, participating in extensive training and seminars to refine my selling skills and leadership abilities. After 13 years with Coca-Cola, I transitioned to the call center industry. I started as a Telesales Representative at TRG, managing customer accounts for the Hudson Bay Card of Canada. I then moved to the ICT Group as a Telemarketing Representative, where I became a certified outbound sales representative for J.P. Morgan Chase after just five months. My journey continued as a Business End User Care Representative for AT&T Mobility at Vision-X Global Solutions and later as a Technical Support Representative at Stream Global Services (now Convergys), where I provided technical support and upsold programming to Dish Network subscribers. In 2016, I returned to VXI Global Solutions as a Technical Support Representative for AT&T U-verse, focusing on upselling DirecTV programming. How Do I Impact Business Success? 📈 My extensive experience in sales and customer service allows me to build strong relationships with clients, leading to increased customer loyalty and retention. By actively listening to customer needs and effectively addressing their concerns, I help drive sales growth and enhance overall customer satisfaction. What Value Do I Bring? 💪 I bring a wealth of knowledge in sales techniques, customer engagement, and call support. My ability to upsell and promote products has consistently resulted in higher revenue for the companies I've worked with. Additionally, my strong work ethic and commitment to excellence ensure that I always strive to meet and exceed targets. What Is My Area of Expertise? 🌟 My expertise lies in telemarketing, outbound sales, and customer service within the food and beverage and telecommunications industries. I am skilled at handling objections, nurturing leads, and providing solutions that meet customer needs. With a focus on building rapport and delivering results, I am well-equipped to drive success in any sales environment.

PROFESSIONAL SUMMARY Results-driven Sales Operations Manager with over 10 years of experience leading appointment-setting, sales, and customer service teams across SaaS, real estate, healthcare, insurance, education, and BPO environments. Experienced in scaling call center operations, enforcing KPIs, improving conversion rates, and maintaining strong CRM and quality standards. Hands-on leader with a strong background in hiring, training, coaching, and performance management in high-volume sales environments. Known for building reliable systems, developing people, and delivering consistent results. CORE STRENGTHS Sales operations and call center management Appointment setting and lead qualification KPI tracking, reporting, and performance coaching CRM pipeline management and automation Speed-to-lead and follow-up systems Hiring, onboarding, and team certification Script adherence and quality control Cross-industry sales experience (US and AU markets) PROFESSIONAL EXPERIENCE Sales Operations Manager – Wellife | Sydney, Australia 2024 – Present Own end-to-end sales and appointment-setting operations Built KPI dashboards to track conversion rates, contact rates, and show rates Improved lead conversion and reduced overall sales cycle time Enforced CRM accuracy, follow-up discipline, and performance standards Led hiring, onboarding, coaching, and ongoing quality assurance Sales Manager – Real Estate Division (US) | Columbus, Ohio 2023 – 2024 Led and coached appointment setters and sales teams Managed daily KPIs, pipelines, and forecasting Conducted call reviews and improved scripts and follow-up processes Consistently exceeded quarterly targets Coordinated closely with acquisition managers to ensure lead quality and clean handoffs Tools used: Mojo Dialer, CallTools, RingCentral, Podio, REI Reply, Salesforce Sales Manager / Director – STP / TSM (SaaS) | Australia 2021 – 2023 Managed and coached more than 15 offshore client-facing agents Oversaw full-cycle SaaS sales operations Improved objection handling, discovery calls, and closing performance Strengthened CRM hygiene and reporting accuracy Aligned sales and marketing workflows through automation tools HEALTHCARE & INSURANCE EXPERIENCE Healthcare Insurance Trainer and HR Recruiter 2023 – 2025 Trained new and existing agents on healthcare, auto, and home insurance products Delivered onboarding programs focused on compliance, product knowledge, and communication Conducted screening and interview assessments, including English communication evaluation Managed full recruitment lifecycle from sourcing to onboarding Maintained detailed CRM records and ensured compliance with data protection regulations Systems used: Salesforce, Zoho Recruit, BambooHR, Excel, PowerPoint EDUCATION & OPERATIONS LEADERSHIP Operations Head Manager / Head Teacher – ScoreFactory Korea 2018 – 2023 Led academic and operational teams focused on IELTS preparation Managed teacher performance, curriculum planning, scheduling, and payroll coordination Developed customized learning plans to improve student outcomes Built a performance-focused culture centered on results and professional growth Seven years of experience in ESL instruction, curriculum development, and leadership EARLY CAREER Customer Service and Technical Support Trainer - Comcast 2012 – 2017 Trained support teams on technical troubleshooting and customer experience standards Improved KPIs, quality scores, and onboarding effectiveness Supported recruitment, coaching, and certification of new hires

Are you looking for the top-rated freelancers on Upwork with up to 8 years of professional experience to boost your projects and increase your sales—such as customer service, sales optimization and marketing communications in German, English, and Arabic? I help companies improve customer service and increase sales through cold calling, providing translation services, and boosting reviews on platforms like Trustpilot and others. Your sales team struggles to close qualified leads. I turn cold calls into hot opportunities for German & English,Arabic markets, boosting close rates by 4x in the first month I’m like a shark in the sea: I know my goals and I pursue them. - If you don't have a phone number for sales calls and cold calling, no problem! I have a German phone, so I can make calls from it too. I'm here to help you solve any problem you might face, wherever you are. I know how to increase sales, identify the company’s weaknesses and challenges, and resolve them to ensure 100% customer satisfaction and even secure recommendations for the company from others. We’re also flexible when it comes to pricing. We won’t disagree A brief overview of the companies I have worked with: -Amazon Germany: Customer service & Sales -Booking Customer service & sales support & Cold calling -Ebookers / Hotels: Travel bookings & client relations& Sales, cold calling -Komfortkissen (Germany): Sales & customer service& Cold call -Go Transcript: Translation & transcription (DE/EN/AR) -Woflow (Germany): Data management & operations& Sales -Veeva Systems: Sales support & market expertise & cold calling . -hej consulting GmbH Sales & cold calling -The Fleece Company (Germany) Customer service & Ticket- chat Support Technical Skills:- Shopify | Commslayer | Zendesk | Go high level system | Hubspot | Salesforce | Amazon System | Woflow Workforce | Voyager Amadeus, GDS Systems & Farelogix (travel/ticketing) MS Office Suite (Word, Excel, PowerPoint). What I can offer your company: - The key factor that will help your company or project grow, keep your customers extremely satisfied, and boost your ratings on sites like Trustpilot and others - Extensive experience in the German (DACH), American, British, and Middle Eastern markets, combined with deep cultural understanding and an understanding of each client’s specific needs. -Multilingual customer support (German, English, and Arabic). I am fluent in these languages and also provide translation services, as well as cold calling and sales. -Generation of marketing opportunities and direct marketing communications in Germany, Austria, Switzerland, the United Kingdom, and the United States -Recruitment and onboarding of new employees in Germany, taking cultural differences into account High cultural sensitivity toward major international markets. Beyond customer service and sales, I bring a strong analytical mindset backed by hands-on experience in Data Analysis. Using Excel, SQL, Power BI, and Python, I help businesses uncover valuable insights, monitor KPIs, optimize processes, and make data-driven decisions. This combination of communication, sales, and analytical skills allows me to understand both the customer perspective and the numbers behind business performance. I invite you to start with a small, paid test project—an easy, no-risk way to see my skills, communication, and commitment in action. Let’s discuss how I can help you deliver exceptional service, drive sales, and expand into new markets. I look forward to connecting!

A strong sales pipeline doesn't happen by accident. It starts with finding the right prospects, starting meaningful conversations, following up consistently, and qualifying opportunities before they ever reach the sales team. That's exactly where I come in. I'm Favour, a Sales Development Representative (SDR) specializing in outbound prospecting, LinkedIn outreach, cold email campaigns, appointment setting, and pipeline management for B2B companies. I help founders, SaaS startups, agencies, consultants, recruiters, and service-based businesses build predictable outbound systems that generate qualified conversations with decision-makers. Here's how I support your sales process: ✔ Prospect Research & List Building ✔ ICP Research & Audience Targeting ✔ LinkedIn Sales Navigator Prospecting ✔ LinkedIn Outreach & Relationship Building ✔ Cold Email Outreach ✔ Cold Calling Support ✔ Lead Qualification ✔ Appointment Setting ✔ Multi-touch Follow-up Sequences ✔ CRM Management & Pipeline Updates ✔ Sales Development Representative (SDR) Support ✔ Business Development Representative (BDR) Support My Outbound Sales Process Every campaign starts with understanding your business before sending a single message. I begin by identifying your Ideal Customer Profile (ICP), researching decision-makers, building targeted prospect lists, and developing outreach that speaks directly to your audience. From there, I manage LinkedIn outreach, cold email campaigns, follow-up sequences, prospect qualification, appointment scheduling, and CRM updates to ensure your pipeline stays active and organized. I believe successful outbound sales is built on three things: • Reaching the right people • Sending relevant, personalized messages • Following up consistently until the opportunity is qualified Tools I Work With • LinkedIn Sales Navigator • Apollo • HubSpot • GoHighLevel • Pipedrive • Instantly • Smartlead • Lemlist • Clay • Google Sheets • Notion • Phantom Buster • Hunter Industries I've Supported • SaaS • AI Startups • Marketing Agencies • Coaches & Consultants • Wellness Companies • Recruiting Firms • Professional Services • B2B Service Businesses Why Clients Work With Me ✔ Qualified prospect research ✔ Personalized outreach that starts conversations ✔ Consistent follow-up management ✔ Organized CRM records ✔ Reliable communication ✔ Detail-oriented execution ✔ Focus on booked meetings Whether you need someone to build prospect lists, manage LinkedIn outreach, run cold email campaigns, qualify leads, book appointments, or support your outbound sales process from start to finish, I'm ready to help. Let's discuss your sales goals and build an outbound system that consistently generates qualified opportunities. Keywords: Sales Development Representative (SDR) | Business Development Representative (BDR) | Outbound Prospecting | LinkedIn Outreach | LinkedIn Sales Navigator | Cold Email | Cold Calling | Appointment Setting | Prospect Research | Lead Qualification | ICP Research | CRM Management | Pipeline Management | Apollo | HubSpot | GoHighLevel | Pipedrive | Instantly | Smartlead | Lemlist | Clay

I help B2B companies consistently generate high-quality leads and build a reliable sales pipeline through structured outbound and data-driven prospecting. With 7+ years of experience in B2B lead generation and sales operations, I work hands-on to deliver results, from identifying the right decision-makers to providing clean, verified, outreach-ready data that teams can act on immediately. Clients work with me because of my accuracy, clear communication, and consistent delivery. I’ve supported startups, agencies, and growing sales teams by improving lead quality, response rates, and overall outbound performance. If you reach out, please share your product, ideal customer profile, and goals. I respond quickly and will clearly confirm whether I’m the right fit, no time wasted. Core Expertise • B2B Lead Generation & List Building • Data Research, Verification & Enrichment • LinkedIn Prospecting & Outreach Support • Cold Email Support & Deliverability Best Practices • SDR / BDR as a Service • CRM & Sales Operations Support Tools & Platforms LinkedIn Sales Navigator • Instantly • Dripify • Clay • HubSpot • Pipedrive • Salesforce • Snov • Hunter • NeverBounce • ZeroBounce Why Clients Hire Me ✔ Top Rated freelancer ✔ 100% Job Success Score ✔ Fast response & clear communication ✔ Long-term client relationships