☁️ CTO as a Service | Lead DevOps & Cloud Architect | AWS • Security • Email | 15+ years of experience I bring CTO-level standards to your infrastructure execution. Many businesses make the mistake of handing their critical infrastructure to "task-based" freelancers. As a former CTO and Business Owner for 15+ years, I know that your website, apps and servers aren't just IT assets - they are your revenue stream. I bridge the gap between Strategic Leadership and Deep Technical Execution. I don't just tell you what to do; I log in, architect the solution, and fix the problem myself. My CTO as a Service approach means: - Business Continuity: I prioritize uptime and data safety over "quick hacks." I architect systems that self-heal. - No Agency Layer: You get direct access to a Lead Engineer. No project managers, no juniors, no "B-Team." - European Engineering Standards: Based in Budapest (CET), I adhere to strict data privacy/GDPR standards and offer real-time communication during US & EU business hours. Why pay for a fractional CTO? Because a $50 fix often costs $5,000 in downtime later. I offer warranty-backed engineering for business owners who want to sleep at night. If you need a partner who can align with your vision AND fix the root cause, invite me to your job. My hourly rates: ──────────────────────────────────────── STANDARD → $60/hr • 1hr minimum ($60) • start within 1-3h URGENT → $70/hr • 2hr minimum ($140) • start immediately WEEKEND → $80/hr • 2hr minimum ($160) • start immediately ──────────────────────────────────────── Fixed-price or capped quotes available for well-scoped projects

✔ 650+ Successful Projects On Upwork ✔ 5500+ hours of work completed for various clients ✔ Top-Rated Plus Seller consistently for the last 5 Years ✔ Proven Level 3 Server Management Specialist ✔ Work on Weekends I am Muhammad Jamshed, a Top Rated Plus freelancer with over 14 years of hands-on experience in Linux server administration, website management, and cloud infrastructure. I help businesses, agencies, and entrepreneurs keep their servers fast, secure, and reliable — so they can focus on growing their business while I handle the technical side. ✅ Core Expertise - Linux Server Management – Setup, optimize, and maintain any Linux server (RHEL, CentOS, Ubuntu, Debian) with or without control panels. - Control Panel Specialist – cPanel/WHM, Plesk, DirectAdmin, CyberPanel, Control Web Panel, aaPanel, ISPConfig, and more. - Cloud Hosting – AWS, GCP, DigitalOcean, Linode, Vultr, OVH, Contabo, and other providers. - Server Migrations – Zero-downtime migrations for websites, email servers, and databases. - Server Security & Hardening – Protect servers from malware, brute-force attacks, and vulnerabilities. 🌐 Web Hosting & Website Management cPanel installation, configuration, and optimization. Free and paid control panel setup. Monthly server management and monitoring. LAMP & LEMP stack configuration. 💻 WordPress Expertise Server optimization for high-performance WordPress hosting. WordPress migration, backup, and restore. Malware & virus removal, security hardening, and HTTPS setup. WHMCS integration for hosting businesses. 📧 Email & Mail Server Solutions Zimbra, Postfix, Exim, and advanced email server setups. AWS SES, G Suite, Microsoft 365, Zoho, Rackspace integrations. SPF, DKIM, and DMARC configuration for better deliverability. Mautic installation and email marketing server setup. 🔒 SSL & HTTPS SSL installation and configuration. Full HTTPS redirection with SEO-friendly setup. Green padlock troubleshooting. 💬 Why Work With Me? I combine deep technical knowledge with clear communication to deliver solutions that are both effective and easy to manage. I understand downtime costs money, so I work quickly, carefully, and transparently. 📌 Special Note: If you prefer, I can perform the work via screen sharing for training purposes (custom rates apply). 📩 Let’s discuss your project today — I respond quickly and can start immediately.

As a proactive IT professional with over 8 years of experience, I specialize in leading teams to deliver exceptional customer success and technical support. With a strong background in Microsoft 365 administration, I guide teams of support specialists and administrators, ensuring seamless operations and top-tier client experiences. I thrive in leadership roles, mentoring teams, and driving performance to exceed customer expectations. My ability to solve complex problems swiftly and effectively fosters both team efficiency and client satisfaction. My expertise covers a wide range of areas, including: ✔ Technical Support & Customer Success ✔ Microsoft 365 Administration & Cloud Computing ✔ Windows Server, ADFS, Microsoft Exchange, Teams, SharePoint & Azure ✔ Windows & PowerShell ✔ Google Suite & Microsoft Office Applications ✔ I.T. & Network Administration ✔ Technical Writing & Documentation With a customer-first approach, I focus on delivering solutions that enhance the user experience while ensuring my teams remain agile, productive, and motivated. My communication skills and passion for excellence allow me to build strong relationships with both clients and colleagues, ensuring the success of every project.

Having 10+ years Web development, Customer support, Technical support and Admin support experience. Specialize in HTML/CSS/Wordpress/Shopping carts/Landing and Squeeze page/Email list building services like Aweber, Mailchimp and Getresponse. Along with web development, have experience in manual/automated web scraping, internet research, QA/Testing and data entry, Customer and Technical Support. Skills & Tools Web Development: WordPress, Elementor, Kajabi, Thinkific, Teachable Customer support/ Technical support: Zendesk, Freshdesk, Help Scout Server Management: WHM, cPanel, domain & DNS configuration CRM: GoHighLevel, HubSpot Email Marketing: AWeber, Mailchimp, ConvertKit Automation & Integrations: Zapier Design Tools: Canva, Figma, Photoshop SEO & Analytics: On-page SEO, Google Analytics Soft Skills: Client communication, teamwork, documentation, task prioritization Other: Web research, lead generation, social media management

I help businesses build secure, scalable Microsoft cloud environments with a focus on automation, compliance, and operational efficiency. Over the past 7+ years, I’ve deployed and supported cloud infrastructure and endpoint security for 50+ companies, from healthcare to logistics to financial services. Whether migrating to Microsoft 365, hardening devices with Intune, or automating patch cycles via PowerShell . I deliver solutions that reduce downtime, boost compliance, and enable hybrid workforces. What I specialize in: Microsoft Intune MDM/MAM | 1,200+ devices managed Azure AD Hybrid & Conditional Access | Zero Trust deployments SharePoint, OneDrive, Teams rollout & governance BitLocker, Defender for Endpoint, Vulnerability Management PowerShell & Graph API scripting (automation, reporting, remediation) Compliance frameworks: NIST 800-171, SOC 2, HIPAA, FINTRAC 🧠 Client Review Highlights ⭐⭐⭐⭐⭐ “Extremely knowledgeable, responsive, and ethical. Solved our network and cloud issues quickly — highly recommended.” ⭐⭐⭐⭐⭐ “Understood our compliance and security needs immediately. Delivered on every part of the Microsoft 365 and Intune rollout.” Selected Project Outcomes: AD & O365 Migration for healthcare firm: 200+ users migrated with zero downtime using PowerShell + Seamless SSO. Result: 99.9% uptime, 50% reduction in login issues. Zero Trust Rollout for financial services: Implemented BIOS lockdown, WDAC allowlisting, MFA policies. Outcome: Blocked 3 breach attempts, passed NIST audit. Patch Automation via Intune + PowerShell: Reduced patch window from 45 days to 7 days across mixed Windows/Linux environments. Services I Offer on Upwork: Microsoft 365 Administration & Security Hardening Intune MDM/MAM: Compliance policies, App Protection, Kiosk Mode Azure AD: Role-Based Access, Conditional Access, MFA SharePoint Online: Permissions, Intranet Sites, Document Libraries PowerShell Automation: User onboarding, patching, compliance reports Cloud Security & Compliance: BitLocker, Defender ATP, Zero Trust IT Support & Advisory: Helpdesk, SOPs, Change Management Why Clients Choose Me: I don’t just configure systems I build resilient, policy-driven environments that meet your security goals while keeping users productive. If you need an IT partner who understands both the technical depth and business impact of Microsoft cloud tools, let’s connect. 👉 Click “Invite to Job” to get started I respond fast and deliver with clarity, care, and confidence.

::Professional Summary:: Highly skilled IT professional with over 15 years of experience in MSPs, Technical Support, IT Helpdesk, Media Helpdesk, Sales, and Customer Service. Proven expertise in problem resolution, ticket tracking, incident ownership, and customer satisfaction. Strong ability to work independently and collaborate effectively with individuals at all levels. Recognized for adaptability, sound judgment, confidentiality, teamwork, and commitment to delivering exceptional customer service. Hardware & Software Microsoft Windows (10 and 11) Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Access) PC/Desktop hardware and software installation, upgrades, and troubleshooting Computer Troubleshooting (Software/Hardware troubleshooting & sales) Printer (wired/wireless) installation and troubleshooting Malware detection and removal Networking & Security Wired and wireless network setup and troubleshooting LAN/WAN configurations using routers (Linksys, D-Link, Netgear, TP-Link) Cloud & Remote Support Microsoft Azure, Intune, Entra, Exchange Server, M365, SharePoint Remote troubleshooting via TeamViewer, Dell Connect, RDP, WebEx, Immybot, Screen Share Documenting tools such as ServiceNow, Remedy, Salesforce, Halo Customer Service & Data Management Customer service, complaint resolution, and escalation handling Data backup

Welcome to my Upwork profile! Are you facing urgent issues with your social media accounts? I specialize in fast, secure, and reliable solutions to get your accounts back in working order — professionally and within platform guidelines. Top Services I Offer: 1. Account access support: Lost access to your Facebook profile or Business Manager? I’ll help you regain control safely and efficiently. 2. Page and profile access restoration: Regain control of Facebook Pages, personal profiles, and groups through official procedures. 3. YouTube channel access recovery: Restore access to your YouTube channel using secure and approved methods. 4. Business Manager support: Locked out of your Business Manager? I can guide you through the restoration process. 5. Ad account reinstatement: If your Meta ad account has been disabled, I’ll assist in submitting effective appeals for reactivation. 6. Two-Factor Authentication issues: Facing issues with 2FA login on Meta platforms? I’ll help you resolve access-related challenges. 7. Domain sharing issues: If your website domain is restricted on social platforms, I’ll help you request a review and restore sharing access. 8. Verification support (Blue Badge): Need guidance for Facebook Page or profile verification? I can assist with preparing your request. Additional Services: * Custom ad campaign setup: Launch result-driven ad campaigns tailored to your goals. * Advanced tracking tools: Set up Meta Pixel, Conversions API, and Custom Events to monitor performance accurately. * Improving page reach: Apply proven strategies to boost engagement and organic reach on your Page. Why work with me? * Fast and reliable: I deliver timely, effective solutions without delays. * Clear communication: You’ll receive regular updates and full transparency throughout the process. Let’s work together to resolve your issues and elevate your social media presence. Click “Hire Now with Upwork” to get started — I’m here to help!

⭐ Atlassian © ACM, ACP-100, ACP-120, ACP-300, ACP-400, ACP-420, ACP-600, ACP-620 ⭐ Scrum.org © PSM I, PSPO I ⭐ 8+ yrs ■ High availability and quick response ⭐ 100% 5★ testimonial ⬜ ATLASSIAN © Atlassian Certified Master 🎖 ACP-100 ■ Certified Jira Administrator 🎖 ACP-120 ■ Certified Jira Cloud Administrator 🎖 ACP-300 ■ Certified in Agile Development with Jira Software 🎖 ACP-400 ■ Certified in Jira Service Desk Administration 🎖 ACP-420 ■ Certified in Managing Jira Service Projects for Cloud 🎖 ACP-600 ■ Certified Jira Project Administration 🎖 ACP-620 ■ Certified in Managing Jira Cloud Projects ⬜ SCRUM.ORG © 🎖 PSM 1 ■ Professional Scrum Master 1 🎖 PSPO 1 ■ Professional Product Owner 1 During my past years, I have worked with the Atlassian suite as a: ✅ Business User ✅ Software Developer (Mobile Application) ✅ Project Manager ✅ Atlassian Plugins Developer ✅ Atlassian Administrator ✅ Atlassian Custom Integration (ScriptRunner, Groovy + Python Scripting) ✅ Agile/SCRUM Master I am your BEST value you are looking for !

🚀White Glove Tech | Microsoft Modern Workplace solutions | UK-Based Global IT Infrastructre Support Engineer | Microsoft 365, Intune, Sophos & Secure Remote IT Solutions 🎯 What I Do: I help businesses streamline IT systems, secure networks, and support remote teams using Microsoft 365, Sophos, Intune, VPNs, and more — delivering smart, reliable solutions that just work. 💼 Experience: With 8+ years in enterprise IT, I’ve managed everything from firewall rule creation to full Microsoft 365 ecosystem rollouts for startups, nonprofits, and SMEs across the UK, US, EU, and the Middle East. ✅ Results: • Migrated 50+ clients to Microsoft 365 and Intune with zero downtime • Improved security posture by 70% through Sophos deployment • Delivered 99.9% uptime on mission-critical infrastructure 🧠 Core Specialities Microsoft 365, Intune & Entra ID (Azure AD) — user/device lifecycle, Autopilot, conditional access, compliance Sophos Firewall, VPN & Endpoint Protection — firewall optimization, IPS, threat prevention Windows Server, Active Directory, GPO & PowerShell — domain setup, RDSH, scripting, automation Remote IT Support & Device Management — migrations, Win11 rollout, BitLocker, cloud backups Cybersecurity & Secure Networks — email security (Mimecast), Cisco Webex, Meraki/Juniper, MFA, Zero Trust IT Strategy for Distributed Teams & Nonprofits — remote helpdesk, onboarding, Google Workspace, SOPs 🛠️ Tools & Platforms Microsoft 365 Admin Center · Intune · Entra ID · Azure Portal · Sophos Central · Cisco Webex · Meraki Dashboard · Hyper-V · PowerShell · NinjaOne · Atera · Autopilot · BitLocker · GPO · DNS/DHCP · Google Workspace 🌍 Timezone & Communication Based in the UK (BST/GMT), I work flexibly with clients across the US, EU, and the Middle East. Clear communication, thorough documentation, and fast, proactive support are guaranteed. 👨‍💻 Let’s Talk If you want a seasoned IT partner who starts fast, communicates clearly, and delivers secure, scalable IT solutions that just work, I’m ready to help.

- Technical support and administration experience for office 365 and its products like ( Exchange - One Drive - Sharepoint - SFB -Outlook ) - 7 years experience as a computer technical support