I have 6 years of experience in Customer Service assisting U.S. and Australian customers. I was trained at a large Call Center in the Philippines and was one of the Team Leads for 1 year. Communication is my greatest passion and I believe that through fully understanding your customers's needs then we can achieve customer satisfaction. I can provide email and phone support. I have both experienced inbound and outbound support and will make sure that I provide the best customer satisfaction. Throughout the years of my experience as a Customer Service Agent, I have improved my skills and abilities which is very essential to quality customer service like patience, empathy, time management, attentiveness and positive attitude. I know that I will be able to improve my skills more and because of that I am willing to learn to increase my knowledge and ability to provide the best customer service.

I've been working as a customer service representative for 7 years in a BPO industry especially in a Telco account. And I am fully equipped in handling irate and different types of customers. I can multitask as well.

As an experienced customer srvice representative, i was able to handle several types of account, Customer Service, Billing, Sales, and Technical. Each account requires different types of services: **Customer Care Specialist / Sales / Billing** Address sales issues raised by customers. Handles Pre-Sales Calls and concerns Processing Sales and Orders for the customers. Assist customers in understanding their bills / invoice Dealing with past-due customers by offering smaller payment plans over a longer period. Making sure the company gets paid for the services rendered Change of customers service/plans if necessary to make sure that the customer gets the best value for their money **Technical Support Professional** Proactively addressed issues raised by customers Took in technical troubleshooting calls for a consumer electronics account.

I am a customer service representative with several years of experience in handling customer issues and interacting then with pleasing personalities and years of doing inbound, and outbound calls, chats, emails, and admin works. I have experienced handling multiple transactions for customers, within my country, and in the United States with great positive results. I am very flexible with working hours and adaptable to different working environments. I have a strong knowledge with various softwares like: - Slack - Zendesk - Kustomer - Google Workspace and Google Suite - Microsoft Office Tools I'd love to show you how my success can translate to real customer service excellence.

Hi, I’m Sassy Mae — a Senior Customer Service Representative and Virtual Assistant specializing in customer support, chargeback handling, and eCommerce operations. I help businesses deliver excellent customer experiences while keeping operations smooth and organized. ✨ Here’s how I can support your business: 💬 Email & Chat Support ⚠️ Chargeback & Dispute Handling 🛒 Order Processing & Order Management 💸 Refunds, Returns & Discounts Handling 📞 Resolving customer concerns and escalations 📧 Inbox and support system management 📊 Administrative support I understand how important it is to handle customer concerns quickly and professionally—especially when it involves payments, refunds, or disputes. I make sure every interaction is handled with care, accuracy, and attention to detail. My goal is to keep your customers satisfied while helping your business run efficiently and minimize losses. If you’re looking for someone reliable, proactive, and easy to work with—I’m ready to support your team. Let’s work together to create a smooth and positive customer experience

A mix of attitude and experience. With my 11 years in this industry, I can say that I have what it takes to be the best employee for your business. I am very much flexible and very independent with learning new tasks and new tools. I am a keeper - I appreciate my employers and those people who give me chance to be part of their company. I treat my job as my own business - I always make sure to give my 100% best above and beyond to keep my job and make my employers highly satisfied with my output. I have been a customer service, cold caller and back office support. Been a cold caller for Real Estate for 2 years and a customer service representative for 9 years mixed with back office jobs. I excel most in giving great service for customers to gain more customers for life and at the same time did drop shipping roles like uploading new products, order processing and stock management. I can do a one man show (all rounder). If you need someone who can assist you with your ecommerce/drop shipping jobs, I am your candidate.

I am a Technical Operations Specialist with 7+ years of experience bridging the gap between complex software and seamless customer success. Whether it’s engineering API integrations for Fintech platforms like ChartPrime or scaling Shopify operations for brands like Our Place, I focus on one thing: making your systems run perfectly. I bring 'Subject Matter Expert' precision to every task, from managing global HR workflows at Johnson & Johnson to troubleshooting high-volume logistics for SHEIN. If you need someone who understands the backend of a trading terminal just as well as the frontend of a Shopify store, let’s talk.

I have over 15 years experience in customer-oriented service operations which involves email support, help desk and social customer support. I'm a hard worker who always do my best to meet and exceed my customers expectations. Fluent in English and beginners Spanish with the ability to write memo, reports and letters I have a Bachelors degree in Tourism Management and an Associate of Science degree in Hospitality Entertainment and Tourism Management. I'm currently pursing a Post Graduate Diploma in General Management. As part of my professional development I look for challenging but fun and exciting positions that help to market who I am which later lead to growth and development. With my business experiences and great work ethics I'm sure I will make a great addition to your team as we strive to meet and exceed our customer expectations .

I'm an experienced customer service representative in different BPO companies, both non-voice and voice for almost 6 years now. Looking for a part-time job wherein it can help me to gain more money. As worker, not just being good at work but also having loyalty and integrity towards it.

Hi, its Ash. I've been working as a technical support in a pioneering telecommunications account. I was also a billing and sales represntative. I worked in BPO industry for almost 4 years. I definitely know very well how to interact with customers as I have the skills in listening actively and responding appropriately. As a person I am very passionate when it comes to the things that can help me grow and be better. I am on the go for a quality kind of business, if you work with me, you will never be disappointed.