Customer-focused CSR with 10 years of experience turning frustrated clients into raving fans. I'm a communication ninja, problem-solving pro, and master of empathy, ready to tackle any customer challenge. My expertise spans email, chat, phone support, and social media, ensuring seamless service across all channels. Beyond customer interactions, I'm also skilled in various admin tasks, from data entry to scheduling, making me a versatile asset to any team. Let's elevate your customer experience together!

I'm an experienced customer service representative in different BPO companies, both non-voice and voice for almost 6 years now. Looking for a part-time job wherein it can help me to gain more money. As worker, not just being good at work but also having loyalty and integrity towards it.

I am a disciplined professional that is willing to learn new skills that is required for a job. I have an experience with administrative support, accounting,telemarketing and customer service representative for BPO specifically billing and sales and technical support. I can do full time or part time.

Hi, its Ash. I've been working as a technical support in a pioneering telecommunications account. I was also a billing and sales represntative. I worked in BPO industry for almost 4 years. I definitely know very well how to interact with customers as I have the skills in listening actively and responding appropriately. As a person I am very passionate when it comes to the things that can help me grow and be better. I am on the go for a quality kind of business, if you work with me, you will never be disappointed.

Are you seeking a highly reliable and seasoned customer support specialist to expertly manage live chat, email, or Shopify customer service? With over 5 years of proven success in delivering exceptional, seamless support and swiftly resolving customer inquiries, I excel at elevating client satisfaction and strengthening brand loyalty. Connect with me—send an invite—and let’s collaborate to provide your customers with outstanding, world-class support! 🔹 My Goal To provide consistent, high-quality service rooted in professionalism, honesty, reliability, and positivity—ensuring your customers receive the best experience and your operations run smoothly. I enjoy building long-term relationships, but I’m equally open to short-term projects. I love working across different industries, which allows me to grow while delivering top-level support tailored to your needs. 📌 What I Do: Respond to customer inquiries via email and live chat Handle social media comments and messages professionally Track and follow up on orders Manage orders, refunds, re-orders, and supplier coordination Streamline and improve customer service operations 🎯 Dispute & Chargeback Resolution Expertise: (Stripe, PayPal, Klarna, Shopify) Collect supporting documentation Write persuasive, policy-compliant dispute responses Understand and apply platform-specific terms & conditions File and manage appeals Strengthen T&Cs to increase dispute-win rates 🏢 Industries I Have Experience In: E-Commerce Travel & Hospitality Rental Property Management Fashion & Beauty Legal 🛠️ Tools & Platforms I'm Proficient With: Customer Support & CRM: Zendesk, Gorgias, Freshdesk, Help Scout, Helpwise, Zoho, Re:amaze, Leverage, ManyChat, JVZOO, Tawk.to E-Commerce & Property: Shopify, Airbnb, Booking.com, Guesty, HomeAway Communication & Admin: Gmail, Outlook, Phone.com, Google Voice, IONOS, GSuite, Google Calendar Productivity & Collaboration: Trello, Dropbox, Excel, PowerPoint, Google Docs, Canva Other Tools: Zen Planner, Signal, Teledrip, Facebook, Instagram 🤝 Let’s Connect! If you're looking for a dedicated and skilled customer support professional or VA, I’d love to hear more about your business needs. I’m available for interviews and ready to contribute to your growth.

I'm a quick, reliable co-worker, have fast attention to detail, and am a positive team leader. I am tech-savvy and curious enough that I believe I can master any new challenges before me. I am positive-minded and believe in continuous learning and improvement. I also believe in getting out of my comfort zone and achieving the best in whatever I do. I am a result-oriented person, entirely dedicated to my work. Teamwork is my best attribute. Over the years, I excel the most in the following major roles/tasks: + CUSTOMER SERVICE SUPERVISOR/TEAM LEADER + TICKET/EMAIL, CHAT, PHONE, and SOCIAL MEDIA SPECIALIST + ZENDESK/SHOPIFY ECOMMERCE GURU + PRODUCT UPLOAD IN SHOPIFY + SOCIAL MEDIA CONTENT WRITER/EDITOR + BACK OFFICE AND COMPLAINTS EXPERT and CASE MANAGER I’m flexible, fast-learner and I have a quick adaptability proven by my various work experiences in different environments with huge cultural differences. Hopefully you'd be happy to welcome me to your team for a long term commitment.

As a dedicated and results-driven Customer Service Representative, I bring a proven track record of delivering exceptional customer experiences. With a strong foundation in communication, problem-solving, and a genuine passion for assisting customers, I am committed to upholding the highest standards of service excellence while consistently exceeding performance targets. My ability to handle inquiries, resolve issues, and build rapport positions me as a valuable asset in ensuring customer satisfaction and fostering long-term client relationships

I believe i have that capability where i can show to my soon to be clients. I am very hardworking kind of person, i know how to multi-task things. I can work under pressure and i know how to handle clients request. I am willing to be train and willing to learn lots of things. I am very passionate when it comes to working. To know me better? better to choose me as your employee and i will show what i have got! i will make you proud! :)

Thank you for viewing my profile! I specialize in delivering quality services with respect for strict deadlines and high expectations. I guarantee you, I can bring value to your business.

I am an experienced Customer Service Representative, Technical Support Representative, Research Analyst and Virtual Assistant. I served as the President of the English club during my senior year of high school. I am a graduate of Bachelor of Science in Tourism. I worked for 5+ years in the Call Center Industry as a CSR and TSR. I also worked as a Travel Agent/Sales Rep for a Travel Agency. I started working from home and taking Online projects as a VA on 2016. I worked as a Recruitment Officer for a year on 2016. And as a Marketing Coordinator since March 2018-Present.