A dynamic and self - motivated System and Network Administrator aspiring for a bright and challenging career in the field of System Administration and Networking Technology which would enable me to upgrade myself with emerging trends and technologies. More than 12 years' experience in working with MSPs to provide remote technical support to end users. Responsible for completing OnBoarding tasks with new clients and deploy all the RMM tools that are required for remote management. Familiar with Office 365 configuration, creating mailboxes, resetting passwords, troubleshooting office 365 activation issues. Good hands-on RMM tools like Datto RMM, ConnectWise RMM, Solar-Winds. Kaseya, Ninja RMM. I have good understanding of ticketing systems like Autotask, ConnectWise manage, Zoho, Freshdesk, Kaseya, Zendesk, etc. Familiar with cloud backup tools like Intronis and Autotask workplace. Responsible for deploying backup agents and configure backup according to client infrastructure needs. Also, responsible for monitoring and troubleshooting failed backups. (Veeam Backups, etc) More than 12 years' experience in providing phone based, chat & email support to international clients. Have been responsible for collaborating with third party vendors and end users to resolve issues related to application support and hardware warranty. Have contributed to improving the company's documentation work by modifying changes as and when they occur and create documentation for newly resolve issues. I have good hands-on documentation tools like IT glue, Hudu cloud, Confluence, Podio, etc. I have worked on after-hours support projects that included monitoring alerts and respond to emergency issues as and when they arise.

I've spent 20+ years running IT for companies where security and uptime actually matter — fintech, SaaS, and enterprise environments where cutting corners isn't an option. My work sits at the intersection of three areas: Microsoft 365 and identity management, Linux infrastructure and containers, and compliance engineering (primarily PCI DSS). I'm hands-on across all three — not a generalist who dabbles, but someone who has done the work in production. On the Microsoft side, I design and implement Entra ID Conditional Access policies, manage Exchange Online environments, configure Intune device baselines, and troubleshoot the kinds of issues that stump most admins — like the company-wide email outage I resolved that was caused by a sensitivity label encryption misconfiguration nobody else could track down. On the Linux and infrastructure side, I build containerized service stacks using Docker and Docker Compose — NGINX Proxy Manager, Portainer, Technitium DNS, monitoring stacks, and self-hosted applications. I've deployed Fedora CoreOS environments using Butane and Ignition for automated, reproducible provisioning, and I run Prometheus, Grafana, and Alertmanager for real-time observability. I've open-sourced Linux tooling covering server hardening baselines, automated triage and self-healing, CIS Benchmark auditing, and rootkit detection — all production-tested across Ubuntu, Debian, and RHEL-family systems. On the compliance side, I led a fintech company through full PCI DSS 4.0.1 certification — from gap analysis through audit completion. I built automated evidence collection pipelines using PowerShell and Python that cut audit preparation time by around 60%, and I maintain structured compliance documentation that holds up under real auditor scrutiny. I work well with both technical and non-technical stakeholders, I communicate clearly, and I don't disappear mid-project. If you need something built right and documented properly, I'm the person for it.

I am Tony, an experienced IT professional with over 11 years in the industry. My expertise spans IT support, system administration, and service delivery, I pride myself on being a problem solver, adept at handling complex issues while maintaining a clear and professional communication style. My hands-on experience in IT operations, combined with a proactive learning mindset, enables me to adapt to new tools and processes efficiently. Whether it's configuring systems, resolving technical issues, or providing customer-facing support, I approach every task with dedication and attention to detail. With a solid foundation in IT and a proven track record in both Level 1 and Level 2 technical support, I am confident in my ability to deliver reliable solutions and contribute positively to any organization I work with. In my decade of experience in the Corporate IT Industry, here is how I can help you: ☑️Microsoft 365 Administration (Exchange, Teams, SharePoint, OneDrive, etc.) ☑️Microsoft Azure Administration (Conditional Access, Device Compliance etc.) ☑️Active Directory Management (Group Policy/OU Management, User/Device Onboard/Offboard, Attributes Configuration) ☑️Windows Server Administration ☑️Hyper-V Management, Virtualization ☑️Backup and Recovery Management (Cove backup, Altaro, Action1) ☑️Email and Domain Migration. ☑️Onboarding/Offboarding users on On Prem AD | O365 Admin Console ☑️Workstation Setup (MacOS, Windows OS) ☑️Remote troubleshooting ☑️ 3rd Party License Management and Deployment (Pax8 | Dicker Data) ☑️Google Workspace administration ☑️Patch Management/Deployment (N-Central/Action1) ☑️ Security Operations (MS Defender, Mimecast, Avanan. Threatlocker, Huntress) ☑️ Mobile (iOS | Android Support) ☑️ Communications (MS Teams, Slack, GMeet, Discord, Zoom) ☑️ KB Article documentation, management and proof-reading ☑️ Problem Management, Root Cause Analysis, Reporting I am proficient in the following applications: 🌟ConnectWise Manage 🌟ServiceNow 🌟HALO PSA 🌟 Atera RMM 🌟 Cyberdrain(CIPP) 🌟ITGlue / HUDU / HALO Kbm 🌟 Citrix Workspace/Receiver 🌟ConnectWise Automate 🌟 Cove Backup Solutions | Datto 🌟N-Able | TeamViewer | Splashtop Admin | Log Me In(LMI) 🌟Telephony Management (3CX | Avaya | Five9 | Grasshopper) 🌟OKTA | Intune | Apple Business Mngr. | Jamf | DUO Mobile 🌟VPN (Cisco Anyconnect, FortiClient, OpenVPN, Wireguard) 🌟 Windows Server | Azure AD | Entra ID | Exchange Admin 🌟 O365 Administration | Google Workspace Admin 🌟 Microsoft Entra, Defender, Purview, Priva 🌟 Mimecast, Avanan, IronScales, Proofpoint

Life: Moved to another country, finding remote jobs :) About me: Expert IT Consultant for macOS, Digital Security, & Automation | 7+ Years in Remote Support I help professionals, startups, and families design secure, efficient, and automated digital environments — from Apple-based ecosystems to cross-platform automation. Here’s how I add value: macOS Terminal Automation & Scripting (AppleScript, bash, cron jobs) Digital Security Setup (Zero-trust access, encrypted storage, Find My automation) Cross-Platform Cloud Infrastructure (macOS ↔ Windows integration) Digital Privacy Architectures (for families & high-net-worth individuals) Remote Tech Troubleshooting & Setup (VPNs, file sharing, iCloud/Google sync) Recent Projects: Built a 10-user macOS tracking automation system across multiple Mac Minis with shared folders and auto-generated CSV logs. Designed a secure digital command center for a high-profile client, covering domain/email setup, encrypted storage, and role-based access. Tech Stack & Tools: macOS (Sequioa, Sonoma), Linux, Windows 11 Terminal, AppleScript, bash, cron SSH, SCP, rsync iCloud, Dropbox, Google Drive, Notion Remote Access: AnyDesk, TeamViewer, Chrome Remote Desktop Platforms: Zoom, Slack, Notion, Google Workspace I'm detail-oriented, security-conscious, and passionate about solving tough tech problems — remotely and reliably.

A dynamic & client facing IT Professional, having around 12 years of rich and successful track record, including over 9 years of Direct engagement in International environment, involved in part of Technical Support Management of IT Infrastructure & Services Delivery, gaining expertise in Project Coordination, IT Service Management, Service Delivery, System Administration and Team Management. 1. Core Strength in Windows Server Administration Support management of Services, MS Exchange server support & migration, Troubleshooting of Network, DNS, DHCP, AD, Group Policy Server, and Microsoft windows server & workstations Azure Infrastructure, Backup solutions. 2. Experience in Network Operation Control by LabTechRMM Tools Centrally Coordinated User Access Management to Back-end Applications, patching, services, etc. 3. Expertise in VMware Administration, including installation/ Configuration / Administrator Support of Esxi, Vcenter Server for Clients, User Definition/Access Control/Storage, Networking,ISCSI, NFS, RAW device, Configuration & Support, P2V, Recovery, Implementation & Monitoring of virtual machines System & private cloud setup.

Helping companies build scalable SaaS systems and automate operations using AI. I’m a senior software architect with 15+ years of experience designing enterprise platforms, leading engineering teams, and implementing AI-powered automation systems that improve efficiency and reduce manual work. I specialize in combining strong backend architecture with AI automation tools like n8n and Make to streamline operations, eliminate repetitive tasks, and build intelligent, production-ready workflows. What I Do: • Design scalable SaaS platforms and backend systems • Build AI automation workflows using n8n and Make • Develop AI assistants and AI agents for business processes • Architect microservices and API-driven systems • Modernize legacy systems into scalable architectures • Improve system performance, reliability, and scalability Core Technologies: Backend: .NET Core, ASP.NET Web API, Microservices, PostgreSQL / SQL Server AI & Automation: n8n workflows, Make automation, AI agents, OpenAI / LLM integrations, workflow automation Cloud & DevOps: Azure, Docker, CI/CD pipelines Security: OAuth2, SSO, OKTA Results Delivered: ✔ Reduced compliance workload by 60% through AI-driven automation (FinTech) ✔ Built platform handling 1000+ daily events with high reliability ✔ Developed HR system managing 10,000+ users and payroll operations ✔ Delivered real estate workflow system improving operational efficiency ✔ Automated business processes to significantly reduce manual effort Best Fit Projects: • AI automation (n8n, Make, AI agents) • SaaS platform architecture • Backend systems and API design • AI-powered workflow automation • Legacy system modernization Why Clients Work With Me: • 15+ years of architecture and system design experience • Strong focus on practical AI implementation (not hype) • Proven track record building scalable SaaS platforms • Ability to align technology with business outcomes • Clear communication and reliable delivery I focus on clean architecture, scalable systems, and practical automation that solves real business problems. If you're building a serious product or want to automate operations with AI, let’s connect and I’ll help you design and implement a production-ready solution.

I work with ambitious innovators and entrepreneurs to design, prototype and build AI powered applications, fast. After leading the AI solutions engineering team at a Silicon Valley AI Startup, backed by Google Ventures, I know how to take your vision and turn it into AI solutions that result in real profits. After working in development for 10 years, I’ve seen 3 problems with how other providers typically run projects... 1. They overwhelm clients with technical jargon 2. They say "yes" to everything, over-promise, under deliver and overrun 3. They delay projects by focusing on shiny objects instead of real business results When this happens: - Projects take way longer than planned - Projects cost way more than quoted - Time is wasted on alignment In reality, finding a partner with the end to end practical experience needed to design and launch AI products is harder than you’d think... But, when your AI project succeeds the pay off is immense I've seen it first hand... Here's a few reasons that I'm the right person to turn your great idea into an roaring success: ✅ Top 1% on Upwork as a Top-Rated Plus and Expert Vetted Freelancer ✅ 9+ Years in Full Stack Mobile and Web Development ✅ Helped 26+ Businesses Scale with my Solutions ✅ Google Ventures Startup Experience: 2+ Years of Cutting-Edge AI Work ✅ IBM Certified Expertise in Enterprise Design Thinking ✅ London Based And here's some practical examples of the outcomes my solutions have achieved: The last startup I was at raised over $50m from Google and Sequoia and was valued at $400m.  They just got bought by Steve Wozniak's company (Apple co-Founder) Since then I have: + Helped 2 startups raise 7-figures with clickable web app prototypes + Built an entire warehouse management platform for a US logistics company expanding to Europe. It syncs with their US operations and shipping providers + Prototyped an app for Canada's leading security tech company. They used it to land the biggest contract in company history. Then, I built them a full stack web application to visualise 1.8m crimes + Built a web app for a Supermajor energy trading team to monitor 136 petrochemical sites with connected car data and alert them to shutdowns that would move commodity prices + Developed an AI pipeline to detect deforestation across the whole of Indonesia (1.9m sqkm) for the worlds biggest CPG company + Developed a web app for an industrial insurance company to analyse thousands of invoices using OCR and a fine tuned AI model, freeing up 200+ hours per claim + Built a web MVP for a startup that uses gen AI to create thousands of personalised videos with AI avatars in multiple languages + Engineered a PDF AI extraction internal web platform for a US real estate law firm. Freeing them time to focus on more important tasks + Worked with a Japanese Bank to develop an application using cellular footfall data and financial inputs, to optimise how much cash to leave in US ATMs + Built an app for a London property company that automated their legal letter generation and streamlined surveys saving 60+ hours per week And, there’s more. Lots more... Feel free to have a look at my case studies and customer reviews below. With 10 years in engineering, and 2.5 years leading the AI solutions engineering team at a Google Ventures startup... I've delivered multi-million dollar projects for Fortune 500 companies So, why does this matter for your project? I know how to turn your idea into a functional AI application, fast. This means you get a solution that works In the shortest time possible Without any surprises Plus, I bring industry leading Silicon Valley expertise to your team What's more, I can prototype your idea in just 5 days... Why? Because nothing helps you get buy-in, investment and your first customers like a beautifully crafted, clickable prototype Here is how I work with clients: 1. You get hours of research before I even give you a proposal 2. You get access to top silicon valley talent, immediately 3. You get business results, fast Typically the first step is a quick call In the call we'll talk through your project goals and some discovery questions After the call, I'll give you a full project plan, scope and timelines and you can decide if you want to move forward If you're interested, let me know and I will share my calendar to find a time that works for us to meet.

💡TOP RATED PLUS 💡223 Jobs completed with good feedback💡17+ yrs experience 💡12,475 working hours 💡US business & after hours availability 💡 MSP & NOC Support 💡 MCP 💡MCTS 💡MCITP 💡MCSA 💡MCSE 💡Microsoft 365 Certified 💡 Windows 2008 till 2022, Active Directory, InterForest or IntraForest migration, FSMO, DFS Replication, File Server, Trust, Auditing, GPO, DNS, DHCP, CA, Cluster, Hyper-V, RDS, IIS, WSUS, and Printer Management. 💡 Windows 10 to Windows 11 desktop client products 💡 Azure AD, ADSync, Exchange (2007-2019), Office 365, Microsoft 365, Teams, and Barracuda 💡 G Suite to Office 365 Migration 💡 Google Drive to One Drive Migration 💡 VMware ESXi, vSphere & vCenter 💡 System Center Configuration Manager (SCCM), SCVMM, and SQL Server 💡 Backup, Disaster Recovery: Datto, Veeam, Windows Backup, Backblaze, Shadow Protect, Azure Backup 💡 MSP: Connectwise Manage, ConnectWise Automate, ScreenConnect, ITGlue, NinjaRMM, Accelo, KeePass, Sophos antivirus, SolarWinds RMM, SentinelOne, Webroot Antivirus, Syncro, Repairshopr, 💡 Cyber Security: DNSFilter, Netsurion (EventTracker), Alienvault USM, RocketCyber 💡 IT security best practices, implementation methodologies, and business continuity solutions ⚡️⚡️ MCSA, MCSE, CompTIA A+, VCP, AWS, CCNA Certified. ⚡️Microsoft Certifications: 💡 MD-101: Managing Modern Desktops 💡 MD-100: Windows 10 💡 345: Designing and Deploying Microsoft Exchange Server 2016 💡 743: Upgrading Your Skills to MCSA: Windows Server 2016 💡 MS-202: Microsoft 365 Messaging Administrator Certification Transition 💡 MS-200: Planning and Configuring a Messaging Platform 💡 MS-101: Microsoft 365 Mobility and Security 💡 MS-100: Microsoft 365 Identity and Services 💡 Certified on MCSA: Windows Server 2016, 2012, 2008, Microsoft Office 365: Messaging & Enterprise Administrator; MCSE: Productivity, MCSE: Cloud Platform Infrastructure, MCSA: SQL Server, MCITP, MCTS ⚡️AWS Certified Solutions Architect - Associate ⚡️VMware: VCP6, VCP5 ⚡️Cisco: CCNA ⚡️CompTIA A+ ⚡️ITIL® Foundation. I am interested in both long-term and short-term ongoing projects. Let’s schedule an initial 15-minute call through Upwork to discuss your project in more detail. Best Regards, Mosh

Machine Learning AI Biotech Forecasts since 2015. Worked at: Heads AS STOCKHOLM - Bulbitech Kaduu switzerland NyC oncologylab AI USA-Africa Drug design AI cooperative clinics lab ltd +lot more Biotech AI, Drug design AI AI agents n8n workflows and automation worked for: Custom RAG agents Tech stacks integration Business exec assistant and workforce agents etc Machine Learning, AI, Custom agents, Chemo/Biophysics MCP, Langchain Chatbots for web and mobile QA machines Drug discovery AI NLP/CV Custom AI agents/ Langchain/ Autogen System administration/networking Bioinformatics, chemoinformatics, AI Biotech and medical software development, Machine Learning /// Cybersecurity, Deep Learning: Project management - Biotech Team leading - Scientific computing, Medical research OSINT/ VA work Information security Crypto/Blockchain Deep Learning, Scientific computation ////

With over 8 years of hands-on experience working with MSP providers and assisting small to medium-sized businesses for remote IT Support and Technical Support, I am a seasoned remote IT Support Technician dedicated to delivering top-notch services. My expertise spans a wide range of technologies and services, ensuring comprehensive Remote IT support for your IT infrastructure. Key Skills: Cloud Platforms: MS Azure, Office 365, Google Workspace Security: Antivirus Installation/Removal, Network Security, VPN, Sonicwall , WatchGuard/Fortinet , Ubiquiti / Unifi Network Expert Collaboration Tools: Calendly Integrations, Microsoft Intune, Microsoft Office 365, Microsoft Exchange, MS Teams, Zoom Migration Services: Email & Domain Migration Server Management: Windows Server 2008, 2012, 2016, 2019, HyperV, VMware Networking: MikroTik, Ubiquiti Network Setup , TCP/IP Telephony: Xencall/ReadyMode, Voip Engineer , ViCi Dialer, Ring Central, Free PBX Workstation Support: OS Troubleshooting (Windows/Mac), Software / Hardware troubleshooting Printers: Local and Network Printer Issue Resolution , IT Support , Remote IT Support Why Choose Me: I offer extensive expertise in overseeing and safeguarding IT infrastructures, guaranteeing seamless business operations. With a proven history of working closely with Managed Service Providers (MSPs), individuals, and Small and Medium Enterprises (SMEs) as a remote IT support and Network Engineer, I excel in autonomously aiding businesses of varying scales. Helpdesk MSP / Connect Wise and Datto Expert Datto RMM/Backups/Network Autotask Microsoft Azure GSuite administration IT Management Operations Management Systems administration Active directory administration Servers monitoring and administration Email, outlook, powershell server 2008 and server 2012 CW Automate Connectwise Continuum Freshdesk Office 365 Hardware/software installation/troubleshooting (windows) wordpress design/development cpanel administration web administration Powershell Google Apps Group policy Cyber Security Content Writing Social Media Management Avast administration Insightly Trello Wrike Zapier automation Proofpoint Wordpress developer Zorus Cloud Radial BrightGauge MSPBots Sentinel One Ubiquiti / Unifi Expert Sonic Wall Pfsense Office 365 Google Workspace DKIM Email Migration Help Desk / Remote IT Support