8+ years of experience helping founders, CEOs, startups, agencies, SaaS & BaaS companies, and eCommerce businesses stay organized, improve operations, and deliver exceptional customer experiences. Over the years, I have successfully completed 100+ projects on Upwork, LinkedIn, and Indeed and helped businesses streamline workflows, manage teams, improve communication, and support day-to-day operations. What I handle so you don't have to: ✔ Executive & Administrative Support · Calendar and inbox management · Scheduling and travel coordination · Project coordination and task management · SOP documentation and process improvement · CRM setup, management and updates · Data entry, web research and reporting · Stakeholder communication and follow-ups · Workflow optimization and automation · Meeting preparation, minutes and action tracking · Vendor and contractor coordination · Confidential day-to-day business support — handled with discretion, precision, and a proactive mindset so nothing falls through the cracks. ✔ Sales & Marketing Support · Social media strategy, content planning, and scheduling · Community management and audience engagement · Digital marketing campaign coordination · Cold email outreach and follow-up sequences · Live chat, phone, and email sales support · Lead generation and lead qualification · CRM pipeline management and tracking · Performance reporting and analytics · SEO-informed content strategy support · Brand visibility growth across platforms — turning your audience into a pipeline and your pipeline into paying clients. ✔ Customer Service & Client Relations · Multichannel support via email, phone, live chat, and social media · Customer onboarding and offboarding · Ticket management and issue resolution · Conflict de-escalation and satisfaction recovery · Customer retention strategies and follow-ups · FAQ and knowledge base documentation · Client relationship management and reporting · Proactive communication to reduce churn — because every interaction is a chance to build loyalty, and I make sure your clients feel heard, valued, and taken care of. ✔ Creative & Brand · Graphic design for social media, ads, and marketing materials · Social media content creation and visual storytelling · Short-form and long-form video editing · Branded presentations and pitch decks · Infographics and data visualization · Copywriting for web, email, and social platforms · Brand storytelling and identity consistency · Promotional materials, flyers, and digital ads · Thumbnails, banners, and cover designs · Audio editing and podcast production support — so your brand stays polished, visible, and consistent even when you're deep in the work of building. Tools I work in daily: · Google Workspace · Microsoft Office · Asana · ClickUp · Trello · Notion · HubSpot · GHL · Freshdesk · Zendesk · Slack · Premium AI Tools · Zoom · Canva · Adobe Photoshop · Illustrator · Premiere Pro · After Effects · DaVinci Resolve · Audition Industries I've Supported: SaaS · BaaS · Digital Agencies · eCommerce · Startups · Coaches & Consultants · Small, medium & Large-scale Businesses I'm available for long-term retainers, short-term projects, and hourly engagements. If you're looking for a dependable professional who can manage operations, support customers, and keep your business running smoothly, let's discuss how I can help. Send me a message. I respond within minutes, not hours.

I am a dedicated Virtual Assistant with 5+ years of experience supporting businesses across Australia, the United States, Canada, Europe, and Asia. I help business owners stay organized, streamline operations, and manage day-to-day tasks so they can focus on growing their business. My experience includes administrative support, CRM management, project coordination, customer communication, social media support, and bookkeeping assistance. I am highly organized, detail-oriented, and committed to delivering accurate, high-quality work. What I Can Help With: • Administrative Support - Email and calendar management - Appointment scheduling - Data entry and internet research - Document and file organization - SOP creation and process documentation • CRM & Project Management - GoHighLevel (GHL) CRM management - Lead tracking and pipeline management - Workflow and automation support - Project coordination using Asana and Notion - Task tracking and team collaboration • Marketing & Content Support - Social media management and scheduling - Canva graphics and marketing materials - Content organization and planning • Bookkeeping & Customer Support - QuickBooks and Xero support - Invoice and expense tracking - Aircall and customer communication - Follow-ups and appointment confirmations • Tools & Platforms GoHighLevel (GHL) • Asana • Notion • Canva • Aircall • QuickBooks • Xero • Microsoft Office • Google Workspace • ChatGPT • Google Flow • Kimi AI I am proactive, reliable, and quick to learn new systems. Whether you need ongoing administrative support, CRM management, project coordination, or operational assistance, I am ready to help your business run more efficiently.

✨ Your Chic Tech-Savvy A+ Virtual Assistant to Navigate Your Success 🌟 🧭 Unshakably Reliable – I’m the steady hand guiding your business forward ⚡ Quick Learner & Tech-Savvy – I adapt fast, move faster, and get things done right 🌐 200 Mbps Internet – Because slow isn’t in my vocabulary 📌 Services I Offer to Help Steer Your Soon-To-Be ⚡️ 7-Figure Business: 💼 CLIENT RELATIONS, CUSTOMER SUPPORT & ADMIN TASKS Like a true North Star, I keep your business on course — managing operations smoothly and efficiently. Platforms I’m fluent in: 🔑 Microsoft 365 🔑 Google Workspace 🔑 Slack 🔑 Teams 🔑 Zoom 🔑 Digital Phone Systems 🔑 Skype 🔑 Gorgias 🔑 JivoChat 🔑 Apollo 🔑 LinkedIn Sales Navigator 📈 TEAM COMMUNICATION & PRODUCTIVITY COORDINATION I ensure your team is aligned, your projects are on track, and your vision is never lost. Tools I use to keep everything flowing: 🔑 Asana 🔑 Monday.com 🔑 ClickUp 🔑 Trello 🔑 Airtable 🔑 GoHighLevel 🔑 Discord 🔑 Skype 🔑 Zoom 🔑 Grasshopper 🔑 Zendesk 🔑 Salesforce 📣 SOCIAL MEDIA MANAGEMENT & MARKETING SUPPORT Boosting your brand visibility with strategic content and a strong creative touch. Creative + Marketing Tools I wield: 🔑 Canva 🔑 Adobe Photoshop 🔑 Adobe Premiere Pro 🔑 Filmora 🔑 CapCut 🔑 Facebook / IG / TikTok / LinkedIn / Pinterest / YouTube 🔑 Meta Business Suite (FB Ads Manager) Tired of freelancers who under-deliver, misunderstand your needs, or drop the ball on deadlines? Let me be your North Star — consistent, clear, and committed to helping you offload the stress so you can scale confidently. With me by your side, your goals won’t just be met — they’ll be exceeded ✨ 📩 Ready to navigate your business toward freedom and growth? Let’s talk, Joan Your North Star Executive Assistant

Healthcare providers often lose valuable time to scheduling gaps, missed visits, documentation issues, and constant patient follow-ups, taking focus away from patient care. That’s where I come in. I am a Medical Virtual Assistant and Home Health Scheduler with 4+ years of hands-on experience supporting clinics, solo practitioners, telehealth providers, and home health agencies across the United States. I have worked with 12+ providers across 3 clinics and 11 locations, helping streamline daily operations, improve scheduling accuracy, and maintain HIPAA-compliant workflows. Medical Virtual Assistance & Home Health Scheduling I manage patient and staff schedules with precision, coordinating clinic appointments, tele-visits, follow-ups, and home health visits. I assign clinicians to patients based on availability, location, and care needs, adjust schedules for call-outs or urgent visits, and send appointment reminders to reduce no-shows and delays. I am experienced with eClinicalWorks, Tebra, Alora for Home Care, DrChrono, and Athenahealth, and I adapt quickly to new systems. Patient Coordination & Communication I handle inbound and outbound patient calls professionally, address concerns with empathy, and follow up on appointments, referrals, lab results, and provider messages. I initiate and document telephone encounters in eClinicalWorks to ensure clear communication between patients and providers. Medical Records & Compliance I maintain accurate medical records while strictly adhering to HIPAA Privacy & Security standards. I securely manage referrals, record transfers, PHI access, and BAAs when required. Medication Refills & Pharmacy Coordination I assist with prescription refill requests by reviewing medication history, confirming dosages, relaying details to providers for approval, and following up with pharmacies to ensure timely processing. New Patient Intake & Insurance Verification I register new patients, accurately enter demographics and insurance details, verify eligibility, check authorization requirements, and assist patients with insurance-related questions prior to referrals. Workload & Schedule Optimization I help balance provider workloads by coordinating schedules efficiently, reducing burnout while maintaining quality patient care. I hold five relevant certifications, including HIPAA Privacy & Security (Omnibus Rule), and I am highly adaptable, reliable, and detail-oriented. What you can expect from me ✔️ Empathetic and patient-centered communication ✔️ Clear, professional verbal and written communication ✔️ Strong problem-solving and critical thinking ✔️ Flexibility with tools, workflows, and schedules ✔️ Collaborative teamwork with providers and staff I would love the opportunity to support your organization by improving scheduling accuracy, patient communication, and overall operational efficiency. I’m confident my experience as a Medical Virtual Assistant and Home Health Scheduler will be a strong asset to your team. CERTIFICATION : ✅ HIPPA Privacy & Security Including Omnibus Rule- MEDSAFE ✅ Harassment & Discrimination in the Work Place- MEDSAFE ✅ OSHA Safety, Bloodborne Pathogens/Infection Control, Updated Hazard Communication/ GHS- MEDSAFE ✅ COVID-19 Signs Symptoms and Preventive Action- MEDSAFE ✅ Cooperate Compliance, MA/Parts C & D, Fraud Waste and Abuse- MEDSAFE

Are you in search of a Multitalented Personal Virtual Assistant who is an expert in doing day-to-day tasks? If yes, then you are at the right place. My name is Sami Ullah, and I have done Masters in Computer Science. I am not only an expert in my field, but I also have the skills to pursue many other tasks efficiently. I am the right choice. I offer following services: *Lead Generation & List Building:* -Craft targeted campaigns on various platforms (LinkedIn, social media) -Conduct in-depth research to identify qualified prospects -Utilize lead generation tools for efficient data collection *Email Management & Marketing:* -Manage your inbox with organization and efficiency -Create compelling email campaigns to nurture leads and convert customers -Utilize email marketing platforms like Mailchimp or ActiveCampaign for automation *Data Management:* -Conduct comprehensive web research to gather relevant information -Ensure data accuracy through meticulous entry and cleaning procedures -Leverage data scraping/extraction tools (import.io, ParseHub) for complex needs *Content Creation:* -Engage your audience with captivating video edits (Reels, Shorts, TikTok) -Craft high-quality blog content for your website to boost SEO and brand awareness *Social Media Management (Platforms like FB, IG, LI, Twitter, Pinterest):* -Develop a strategic social media plan to reach your target audience -Create and schedule engaging posts to maintain consistent brand presence -Manage comments and direct messages to foster positive customer interactions *Ecommerce Management (Platforms like Shopify, eBay, Etsy):* -Optimize product listings for increased visibility and sales on Shopify -Manage order fulfillment efficiently, ensuring timely customer deliveries (including processing refunds and returns) -Provide excellent customer service through various channels (answering inquiries, resolving issues) *Customer Service & Chat Support:* -Respond promptly and professionally to customer inquiries via email, phone, or chat -Resolve customer issues efficiently and maintain positive customer relationships -Proactively identify and address potential customer concerns *Shopify Store Management:* -Assist with setting up and managing your Shopify store -Update product listings, manage inventory, and handle promotions -Analyze store performance and recommend data-driven improvements *Graphic Design:* -Design eye-catching flyers, brochures, cards, and logos to enhance your brand image -Utilize design software like Canva, Adobe Illustrator, or Photoshop for professional results *Project Management:* -Utilize project management tools (Asana, Trello, Monday.com) to keep projects organized and on track -Manage deadlines, tasks, and communication effectively for seamless project execution *Website Development: (WordPress)* -Build and manage a user-friendly WordPress website that reflects your brand identity -Upload engaging blog content to keep your website fresh and informative *CRM Management (Salesforce, HubSpot, Zoho CRM):* -Organize and manage customer relationships within your chosen CRM platform -Streamline sales processes and improve customer engagement Specialist in using various tools and software such as Office 365, Google workspace, Linkedin Sales Navigator, Google, Bing, Data Miner, import.io, Parse Hub, MailChimp, Active Campaign, Klaviyo, Covertkit, Google Calendar, Wrike, Calendly, Canva, Adobe illustrator, Adobe Photoshop, Corel Draw, PicMonkey, Asana, Trello, Jira, Notion, Monday, Hunter.io, Never Bounce, HubSpot, Zoho CRM, Sales Force, Avery, Taboola, Adobe Premier Pro, Filmora, Capcut, Facebook, Instagram, Tiktok, Pinterest, Buffer.com. Sproutsocial, Onlysocials, Later.com, Freshdesk, Zendesk and many others. Personal Traits: -Honest -Reliable -Humble -Friendly and Fun loving -Tech Savvy -Critical Thinker -Problem solver -Multitasker and quality lover -Detail-oriented -Smart worker -Team Player -Decision Maker -Quick Learner -Self-starter -Efficient Feel free to reach me anytime. Many Thanks.😊

Medical Virtual Assistant & Ops Support for Therapy Practices | Patient Scheduling | SimplePractice, TherapyNotes, HIPAA-Compliant Patient intake stalls, Insurance verification sits untouched for days, Your calendar is double-booked and billing is weeks behind. You don't need another to-do list, you need a Medical Virtual Assistant who already knows how to run this. I'm Martha, a Medical Virtual Assistant, Patient Care Coordinator, and Operations Support Specialist. As a Medical Virtual Assistant, I've supported behavioral health practices, therapists, dietitians, physicians, solo practitioners, and home care agencies across the UK and US — plus founders and executives in ecommerce, manufacturing, and service businesses who needed the same thing: someone reliable running the back end while they focus on the front end. I'm HIPAA-compliant and fluent in the systems your practice already runs on — Practice Better, SimplePractice, TherapyNotes, Charm EHR, Athenahealth, ONCare, and Dentrix — so there's no ramp-up time. I plug straight in. ➡️CLINICAL & PATIENT ADMINISTRATION : ▪︎ Patient Scheduling, Onboarding new patients, coordinating schedules, patient intake ▪︎ EHR/EMR data entry & chart management: TherapyNotes, Practice Better, Simple Practice, Dentrix, Athenahealth, Connecteam, Temployer, and other scheduling software. ▪︎ Homecare and Caregivers coordination ▪︎ Insurance verification, prior authorization, and Medicaid/Medicare eligibility checks ▪︎ Medical billing and coding (ICD-10, CPT), superbills, and claims support ▪︎ Prescription refills, lab results upload, medical forms, and provider updates ▪︎ Referral coordination and patient portal management ▪︎ Credentialing and provider enrollment support ➡️ OPERATIONS & EXECUTIVE SUPPORT ▪︎ Calendar management, email management, inbox triage ▪︎ Project coordination, follow-ups, and task tracking across Asana, Notion, Trello, Pipedrive ▪︎ CRM management, online research, data entry ▪︎ Vendor communication, clients follow-up ▪︎ Healthcare and Bookkeeping Support (invoice tracking, purchase order, timesheet reconciliation, ERAs, Xero, QuickBooks, Excel) ➡️ TELEHEALTH & FRONT DESK SUPPORT (MEDICAL RECEPTIONIST) ▪︎ Coordinating patient virtual appointments and provider schedules ▪︎ Managing communication between patients, carers, nurses, and providers ▪︎ Phone, VOIP, and portal message handling ➡️ Why Work With Me as Your Medical Virtual Assistant/Operations Assistant ▪︎ Knowledgeable in HIPAA standards and healthcare confidentiality ▪︎ Skilled in EMR/EHR workflow, mental health, dental practice & telehealth operations ▪︎ Clear, compassionate communication with patients, healthcare providers and clients 🖥 Tools I work in daily • EHR/EMR Systems: TherapyNotes, Athenahealth, Practice Better, Simple Practice, Temployer, Connecteam, Dentrix • Project and File Management: Asana, Trello, Notion, Pipedrive, Dropbox, OneDrive. • Admin & Scheduling: Google Calendar, Outlook, Calendly, Microsoft Office, Google Workspace • Communication & Telehealth: Zoom, Teams, Webex, Slack, VOIP systems • Light Bookkeeping: Excel, Google Sheets, Xero, QuickBooks (invoices, purchase orders, timesheet reconciliation) What clients tell me matters most isn't the tool list — it's that things get done without them having to check. That's what I bring: clear communication, follow-through, and a calm, organized system running behind your practice so you can stay focused on patient care. 📩 Ready to streamline your operations, dental and telehealth practice? Don’t wait, send me a Direct Message, Invite Me to Your Job, or Hire Me Now as your Medical Virtual Assistant/Operations Assistant and let’s get started today!

Behind every organized business is someone making sure operations, communication, deadlines, and moving parts stay under control. That’s the role I step into. Since 2015, I’ve supported founders, executives, and growing teams by helping streamline daily operations, manage projects, coordinate workflows, and keep businesses running efficiently behind the scenes. I work best with clients who need more than task execution. They need dependable operational support, proactive communication, and someone who can bring structure to fast moving environments. My experience includes: • Executive & Administrative Support • Operations Coordination • Project & Task Management • Team Communication & Follow Ups • Workflow Organization • SOP & Process Documentation • CRM & Data Management • Research & Reporting • Client & Customer Support Tools I regularly work with: ClickUp • Asana • Trello • Notion • Slack • Google Workspace • Microsoft Office • CRM Systems • Canva What clients value most about working with me is reliability, organization, responsiveness, and the ability to manage details without constant direction. I believe strong operational support should create clarity, reduce friction, and help businesses move faster. If you’re looking for someone who can support day to day operations while helping keep projects, communication, and workflows organized, I’d be glad to connect.

With over 7 years of experience as a top-rated plus Virtual Assistant and administrative support specialist, I help businesses run smoothly by providing reliable, high-quality operational support. I’m known for being organized, proactive, and dependable, with the ability to work independently while keeping teams aligned. If you’re looking for an enthusiastic, solutions-focused professional who takes ownership and gets things done, I’d love to connect. My strong written and verbal communication skills allow me to collaborate effectively with clients, stakeholders, and remote teams. I’m experienced with a wide range of tools including HubSpot, Intercom, Asana, Google Chat, ClickUp, Monday, Zoho, Trello, and Skype, using them to streamline workflows and improve productivity. Here are some of the ways I can support your business: ✅ Virtual assistance and day-to-day operations ✅ Calendar and inbox management ✅ Appointment scheduling and coordination ✅ Social media support ✅ Email marketing and follow-ups ✅ Lead generation and online research ✅ Customer support via email or chat ✅ Client and supplier communication ✅ File and workflow organization ✅ Community management I’m passionate about delivering consistent, high-quality work and making life easier for the teams I support. I’d be happy to discuss your needs and how I can add value. ✔ 100% Client Satisfaction Focus ✔ Commitment to Quality and Reliability

Proactive and detail-oriented executive assistant skilled in managing complex tasks, innovating solutions, and executing with minimal guidance. Expertise in organization, project management, and problem-solving, with exceptional multi-tasking abilities. Adept at maintaining executive schedules, managing expenses, and handling privileged information with discretion. Focused on streamlining processes to enhance team success and support executive efficiency. Reliable and precise, ready to tackle challenges with prioritization and problem-solving skills. Virtual Assistant Support: 1. Data Entry 2. Travel Arrangements 3. Heavy Calendar Management 4. Project Management 5. Email Correspondence 6. Personal Assistance 7. KPI/Milestone data analysis 8. Meeting Minutes 9. Expense Reports 10. Social Media Design 11. Content Writing

Hey there~ I'm Jeanette, I'm here to listen to your needs, understand your goals, and work with you to create a comprehensive plan that aligns with your vision and deliver meaningful results. Let's collaborate to develop and implement streamlined ideas effectively. Are you looking for a Virtual Assistant or Bookkeeper? Then, you're in the right page! Here are some of my skills that I can apply to help you with your business: 🩷 Bookkeeping → Recording financial transactions (sales, purchases, receipts, payments) → Managing AP/AR → Reconciling bank statements → Processing payroll → Process invoices, receipts, and supplier information → Assist with daily, weekly, and monthly financial reports 🩷 Finance 🩷 Admin 🩷 Property Management 🩷 Research 🩷 Data Entry 🩷 Social Media Management 🩷 Email Correspondence 🩷 Basic Layout and Copywriting 🩷 Data Scraping TOOLS: 🩷 Quickbooks 🩷 Xero 🩷 Photoshop 🩷 Canva 🩷 Microsoft Office 🩷 Google Apps ( Gdrive, Google Calendar, Document, Spreadsheet, and Forms ) 🩷 Guesty 🩷 Hootsuite 🩷 CoSchedule Project Management Tools: 🩷 Asana 🩷 Trello 🩷 Slack 🩷 Go High Level I'm confident we can achieve outstanding results together. Looking forward to our future collaboration! ✨ Your dedicated and results-driven Virtual Assistant, Jeanette 🩷