Hi there! Good morning/afternoon I hope you're having a nice day. I meet most of the requirements that most people put in place, such as: -Stable and high speed internet (500 MBPS) -Desktop with excellent performance multi-screen (MSI Intel Core i7 with 16GB of ram) -Laptop with good performance (Dell Intel Core i5 with 16GB of ram) -Uninterruptible Power Supply (UPS 1200W) -Availability to work flexible schedules -Advanced level of English language (C2) -Headset, professional microphone with noise suppression and quiet environment to work. I have been working as a telemarketer for almost 4 years of experience in Call Centers and Marketing Agencies (Real State, Cold Calling, Project Management, Appointment Setting, and Customer Service) One year I worked with Empire Pharmacy Consultants, doing cold calls, cold emails and setting appointments. I also have two years of experience working with Padua Partners a real estate company based in Texas, I started as a cold caller generating a lot of leads for them using ReadyMode Dialer, but as my supervisor saw my skills and capabilities I got promoted to Marketing Coordinator of the company. I gained a lot of experience with Padua generating leads and organizing CRMs like Salesforce and Zendesk, they also trained me a lot with real estate websites like Propstream, Genesis Propelio, InvestorLift, Zillow, Linktree and more… I can also share with you that I was working recently as a BDR Cold Caller for EBEWE (Existing Building Energy and Water Efficiency Program) based in Los Angeles generating leads and educating the propects for their building compliance report that they needed to do every single year. My job were basically that I needed to connect with the right person (Property Manager or Building Owner) and make sure why we were reaching out. As a BDR Cold Caller for Comply with EBEWE I gained experience and knowledge with HubSpot CRM and GBPN manual Dialer. I can definitely be a great fit for you. Let’s talk! My Spanish is native and my knowledge in English is very effective, my accent is neutral almost native I have been learning English since I was 12 years old and I can start to work right away, thank you for reading this far and I hope you have a great day!

I've been working in the BPO industry for about 5 years, and the majority of that time has been spent in customer support. I am efficient and proactive when it comes to work. I also pick things up quickly. I've managed chats, emails, and phone calls from customer service. I have managed accounts for Sprint and Amazon and Robinhood. I am proficient in the use of Slack, Salesforce, Twilio, Microsoft Excel, and Avaya. Although it's challenging work, I know that with my expertise and abilities, I can deliver a high-quality client experience.

I have over eight years of experience in customer service, quality assurance, operations, and leadership. What makes me unique is that I've worked from the front line to a supervisory role, giving me a strong understanding of both daily operations and process improvement. I'm organized, detail-oriented, and comfortable managing multiple priorities while meeting deadlines. My goal is to grow in a long-term role where I can support the team, improve workflows, and make a meaningful impact while continuing to learn and develop professionally.

Enthusiastic and quick-learning virtual assistant with a solid background in customer service, content moderation, and project management. I am eager to leverage my diverse skills remotely while bringing fresh, proactive energy to every task. Customer Service & Communication: Strong foundation in handling customer inquiries across various channels, including phone, email, and live chat. Passionate about delivering exceptional service and resolving issues with care and efficiency. Example: Successfully de-escalated a customer complaint, leading to positive feedback and a 20% increase in customer retention. Content Moderation: Experience in ensuring online content complies with community guidelines. Capable of reviewing and moderating content with attention to detail while maintaining a respectful, safe space. Example: Managed a social media platform’s community, removing harmful content promptly and communicating with users clearly and professionally. Project Management & Organization: While relatively new to virtual assistance, I’ve honed my organizational skills through managing projects and leading cross-functional teams. Passionate about delivering results and meeting deadlines while coordinating tasks and keeping everything on track. Example: Led a project with a cross-functional team, delivering it on time and within budget by effectively coordinating tasks and maintaining clear communication. Multitasking & Efficiency: Highly organized and skilled at juggling multiple tasks in fast-paced environments. Whether it’s scheduling meetings, managing emails, or organizing calendars, I’m able to maintain efficiency while ensuring everything runs smoothly. Example: Coordinated several virtual meetings per day while handling scheduling requests and maintaining a smooth workflow. Tech-Savvy & Time Management: Proficient in tools like Microsoft Office, Google Workspace, CRM systems, and project management platforms (Trello, Asana). I’m committed to learning and adapting quickly to new tools and systems to make tasks as efficient as possible. Example: Managed scheduling for a busy executive, using calendar tools to streamline appointments and eliminate conflicts. Problem-Solving & Flexibility: Able to think on my feet and resolve issues with a can-do attitude. Ready to tackle challenges as they come while learning from every experience. Example: Improved response time for client emails by implementing a more efficient system for handling inquiries.

I have been working as a customer service representative, both on calls and emails, for 3 years already. I have all the necessary skills required as a virtual agent. My adaptability, ability to work with less or no supervision, and diligence are what I am proud of and will consider an asset and advantage to other applicants. I am also easily trained and taught when it comes to new things, which will help me gain new experience to help me do my job well.

𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐝 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 | 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 | $𝟖.𝟎𝟎/𝐡𝐫 Are you seeking an experienced and reliable Executive/Administrative Assistant for long-term support? Look no further. With over 6 years of expertise in providing virtual assistance, I am a dedicated professional committed to delivering high-quality results. 𝐊𝐞𝐲 𝐀𝐫𝐞𝐚𝐬 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 & 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 Proficient in managing a wide range of executive-level responsibilities, including team leadership, sales training, invoice and billing processes, lead generation, report writing, email marketing, and general administrative tasks. I ensure seamless operational support and efficiency in every project. 𝐂𝐥𝐢𝐞𝐧𝐭 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 & 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 Skilled at establishing meaningful connections with prospective clients, nurturing relationships, and ensuring continued collaboration. I pride myself on delivering excellent customer service and maintaining long-term client relationships. 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 A flexible and adaptable assistant capable of handling various tasks, such as calendar management, email coordination, travel arrangements, report creation, SOP development, cold calling, tech support, multimedia editing, data entry, and web research . 𝐂𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 & 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 Always eager to enhance my skill set, I remain open to new challenges and continuously expand my knowledge to keep up with industry advancements. 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐤𝐢𝐥𝐥𝐬: Zendesk Saber Slack Canva Google Suite Microsoft Office If you're looking for a reliable and skilled assistant to support your team and help drive success, let's discuss how I can contribute to your business. Please feel free to reach out to schedule a Discovery Call at your convenience. Helping each other get 1% better every day, Eljie

With 5+ years experience behind me, I am a reliable and experienced Customer Service Representative. Strong communicator, multilingual, efficient worker with the ability to deal with diverse customer needs. Since the start of the COVID19 pandemic I have been working 100% remotely. I have the ability to work effectively in an office or remote environment. If my experience is of interest to you then please do not hesitate to contact me.

Customer-focused CSR with 10 years of experience turning frustrated clients into raving fans. I'm a communication ninja, problem-solving pro, and master of empathy, ready to tackle any customer challenge. My expertise spans email, chat, phone support, and social media, ensuring seamless service across all channels. Beyond customer interactions, I'm also skilled in various admin tasks, from data entry to scheduling, making me a versatile asset to any team. Let's elevate your customer experience together!

I am an experienced Customer Service Representative, Technical Support Representative, Research Analyst and Virtual Assistant. I served as the President of the English club during my senior year of high school. I am a graduate of Bachelor of Science in Tourism. I worked for 5+ years in the Call Center Industry as a CSR and TSR. I also worked as a Travel Agent/Sales Rep for a Travel Agency. I started working from home and taking Online projects as a VA on 2016. I worked as a Recruitment Officer for a year on 2016. And as a Marketing Coordinator since March 2018-Present.

I have an experience in working in one of the biggest retail accounts worldwide. I am familiar in placing orders, modifying and working on delayed shipment. I also work as technical support representative and I am familiar on how to pacify frustrated customers and working on resolving their cases in a timely manner and getting back to them if needed. I have an experience doing outbound/sales calls and also been hired as a cold caller outside Upwork I am very passionate with my work and determine to achieve more.