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Nabeel P.
$51/hr
96% Job Success
Available now
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Is your website generating leads and sales, or just sitting online? I work with businesses that want their website to be an actual revenue channel, not just a digital brochure After 190+ completed projects and 1,700+ hours of work, I've noticed one pattern: most websites underperform for the same reason, they don't represent the business clearly and they fail to convert visitors into customers. That's exactly what I fix. Here's what I deliver: • WooCommerce & Shopify stores, fast, structured, and optimized for sales • Business & service websites that encourage visitors to take action • High-converting landing pages built around clear CTAs • Website redesigns & migrations, with zero downtime • Page speed, on-page SEO & UX improvements that move the needle Recent results: • Improved a client's GTmetrix score from 38 → 91, bounce rate dropped by 34% • Restructured a service website's UX, lead form conversions increased by 2.1x I work across WordPress, Shopify, WooCommerce, Elementor, Webflow, Wix, and Squarespace platforms. If you want your website to not just look good but actually perform, let’s discuss your project today.
$31.25/hr
$4K+ earned
Offers consultations
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Computer tech support for small business, home and web. -MCP 2.0(Professional) -SDP(Service Desk Professional) -MCDST(Desktop Support Technician) -MCAF(Azure Fundamentals) I have about 10 years IT support experience. Scroll down past my work history to see my test scores and portfolio and such. I'm what is known as an "I.T. Generalist", because my knowledge allows me to learn what I need to know quickly to get the job done. In most cases, I already know what to do.
Oleksandr S.
$35/hr
100% Job Success
$100K+ earned
Available now
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Need SEO Optimization for a WordPress or Shopify site that ranks on GOOGLE PAGE 1 & AI search AEO GEO? I RANKED 27 WordPress Elementor & Shopify sites on Google Page 1 through my work as an SEO Specialist & Senior Web Developer with 12+ years in SEO Strategy, WordPress SEO, Shopify SEO, Technical SEO, Local SEO, Content SEO, Website Optimization & conversion-focused Web Development. Specialized in Search Engine Optimization, Technical SEO audit, On-Page SEO, Local SEO, GEO & AEO optimization, SEO Keyword Research, SEO Writing, Content SEO & organic growth strategies. I build websites around search demand first, so pages rank on Google & turn visitors into leads. Content in English. My Approach: Audit-first: I don't prescribe before diagnosis. Every website starts with SEO Audit work before design or development. Whether you need WordPress SEO, Shopify SEO or a full seo website optimization roadmap, I map search intent first, then build so every page is discoverable from day one. My WordPress SEO process covers site architecture, indexation, internal linking, schema markup, Core Web Vitals & content briefs. My Shopify SEO process targets collection pages, product pages & revenue through keyword placement & conversion-driven design. What Makes Me Different: SEO is not an afterthought: keyword-rich architecture, mobile-first design & Technical SEO foundations are built in from the start, so your site loads fast, ranks faster & converts. Data-Driven SEO Strategy & SEO Performance: Before work begins, I run a full SEO Audit to identify ranking gaps & keyword opportunities: Google Search Console query analysis, Google Analytics behavior review, Screaming Frog crawl, competitor analysis & a backlink profile review covering off-page seo signals. My SEO Keyword Research targets high-intent commercial keywords for your niche & location. I deliver measurable SEO Strategy & seo performance reporting with real ranking improvements, not vanity metrics. Link building campaigns are available through vetted subcontractors on request. Content SEO & SEO Writing: I plan Content SEO around search demand: topic clusters, content briefs & seo content marketing pages that earn organic traffic. My SEO Writing answers user intent in English, supported by Yoast SEO on WordPress & structured product copy on Shopify. Enterprise Technical SEO: I solve complex Technical SEO problems most web developers miss: site structure optimization for discoverability, crawlability fixes, indexation control, schema markup for rich snippets, Core Web Vitals & website speed improvements. On WordPress & Shopify platforms I deliver enterprise-level Technical SEO systems built to scale. AI Search, GEO & AEO - How I Actually Do It: AI engines read your pages, not your schema. I structure the on-page content blocks that AI Overviews & answer engines actually parse & cite: FAQ sections, review summaries, feature snippets, comparison blocks & location context. Answer Engine Optimization here means owned-site visibility: your own pages become the source AI quotes for local, service & ecommerce seo queries. Local SEO Mastery: Complete Local SEO strategy covering Google Business Profile optimization, location-based keyword targeting, citation building, GEO-specific content & map-pack visibility. Service businesses I work with reached 1K+ monthly organic traffic clicks through Local SEO. Recent Results: 🛒 Built Shopify MVP scaling to $8K/month with 114 ranking keywords, 7 top-10 positions & 5,830 monthly impressions through Shopify SEO & ecommerce seo optimization ⚖ Rebuilt legal website to 1K+ organic clicks/month & 344K+ impressions through GEO & AEO content structure 👩‍⚕️ Launched healthcare SaaS with 0.7s load time (FCP): 99/100 PageSpeed score & SEO foundations 🍫 Designed D2C chocolate brand site on WordPress + WooCommerce generating 5,630+ impressions through On-Page SEO 🛠️ Transformed e-com stores: Shopify builds, WordPress optimization & mobile-first strategies capturing 60%+ of traffic Industries I Serve: eCom DTC & B2B, Healthcare, Legal, SaaS & B2B Marketplace, Hospitality, Nonprofits, Local Services My SEO Strategy Guarantee - I build SEO systems, not hours. You get a website that: 🔹 Ranks: On-Page SEO keyword targeting, meta optimization & internal linking; Local SEO location pages & citations; Technical SEO crawlability, indexation & schema — competing on page 1, not page 5 🔹 Loads Fast: WordPress SEO optimization & Shopify SEO optimization; Core Web Vitals, image compression & code minification prevent slow-load exits 🔹 Converts: keyword-driven content & conversion-optimized design answering user intent 🔹 Scales: clean architecture; future content doesn't require rebuilds Let's Connect: Drop your URL. I'll provide SEO Keyword Research & Content SEO analysis, an SEO audit against your top competitors & a Website Optimization roadmap. Actionable insights on ranking & revenue growth through SEO Strategy & Technical SEO improvement.
Shaoli G.
$20/hr
96% Job Success
$400K+ earned
Available now
Offers consultations
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With over 15 years of experience in web and mobile application design and development, I am a seasoned Web Designer & Developer holding a Master's degree in Computer Science. My journey is marked by a 100% job completion rate and the prestigious "Top Rated Freelancer Plus" badge on Upwork, with over 14,000 logged hours and 300+ projects completed. I specialize in end-to-end development, from the initial concept to final testing and deployment. Whether you need a captivating landing page, a robust e-commerce store, or a fully customized web app, I bring extensive expertise in UI/UX design, front-end & back-end development, and CMS integration to deliver exceptional results. What I Can Do for You: Custom Website Design & Development: Crafting pixel-perfect, fast, and mobile-friendly sites. UI/UX Design: Creating modern, intuitive, responsive, and conversion-optimized interfaces. E-commerce Solutions: Expertise in Shopify, WooCommerce, Magento, and custom solutions. CMS Development: Proficient in WordPress, Webflow, and custom-built CMS platforms. Full-Stack Development: Skilled in React, Vue, Laravel, Node.js, and more. API Integrations: Seamless integration of payment gateways, third-party services, and automation tools. SEO & Performance Optimization: Enhancing site speed, security, and search engine visibility with full SEO compliance. Lead Conversion: Delivering a flawless user experience with compelling CTAs to maximize engagement and drive conversions. Payment Integration: Incorporating features like real-time chat, downloadable resources with lead capture, and Stripe payment integration. Premium Features Implementation: Integrating brand logos, video testimonials, Google reviews, dynamic blog pages, interactive forms, and a powerful lead-generation system with Mailchimp CRM. My approach is collaborative, aligning design and content with your vision while executing precise and detailed instructions to deliver a polished, professional website. Why Work With Me? Experienced & Reliable: A proven track record of building scalable, high-performing websites. User-Centered Approach: Focused on usability, engagement, and conversions. End-to-End Support: From concept to launch and ongoing maintenance. Deadline-Oriented: Respecting your time and always delivering on schedule. Key Skills: Enterprise-Level Experience: Collaborating with both start-ups and top-rated organizations to bring visions to reality. Timely Delivery: Ensuring projects are completed within the stipulated time frame. Project Discussion: Conducting preliminary meetings to understand projects in depth before development. Thorough Testing: Rigorous testing to ensure all tasks are completed without issues. Flexible Budget Considerations: Offering budget-friendly solutions tailored to client needs. When you're seeking a web and mobile app developer, I'm your go-to professional. I offer competitive pricing and a hassle-free process, keeping clients updated throughout and providing complete control over the project. Client Feedback: "Very reliable and responsive. The work completed was exactly what I was hoping for. Willing to go the extra mile to make sure everything is right. Timely and realistic about schedules and budgets. Highly recommended." “Shaoli was wonderful to work with. Her communication skills are fantastic and she has great ideas. I look forward to working with her again in the future!”
Ahsan S.
$30/hr
100% Job Success
Available now
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🏆 Top 3% Talent on Upwork 🎯 10+ Years Experience in CRM, AI, Operations, Team Management, and Process Automation ✅ CRM: GoHighLevel, Pipedrive, HubSpot, Monday.com, Klaviyo, Intercom 🔄 No-Code Tools: Zapier, Make.com, N8n, Retool 🤖 AI Agents: Retell, VAPI, Synthiflow, Voiceflow, OpenAI 🚀 GTM Tools: Clay, Phantombuster, Apify, HeyReach, Hyros Certified Make.com & Monday.com Partner | 5+ Years Experience with Leading Marketing Agencies Results-driven professional with 10+ years of experience in system engineering, project management, and operations management, combined with 5+ years of specialized expertise in automation, CRM, and no-code solutions. Proven track record of delivering scalable systems for marketing agencies using tools like Make, Zapier, N8N, and GoHighLevel. Trusted by: Contractor Independence, Advantage Services Group, Earlibird, Simpletalk, Computan, Devsinc, Staykeepers, Chopcast, and others. Tech Stack Expertise: HubSpot, Pipedrive, Make, Monday.com, Zapier, N8N, Retell, VAPI, Airtable, GoHighLevel, Ontraport, Keap, ActiveCampaign, Close, and more.
Vidit S.
$25/hr
100% Job Success
$50K+ earned
Available now
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I build scalable SaaS platforms, AI-powered systems, and automation workflows that actually work in production. I help startups move fast — from MVP to stable systems — without breaking things. 🏆 Top 1% Performer( Top Rated Plus) 𝒃𝒚 𝑼𝒑𝒘𝒐𝒓𝒌 | 100% 𝑱𝒐𝒃 𝑺𝒖𝒄𝒄𝒆𝒔𝒔 🎁 16+ 𝑱𝒐𝒃𝒔 | $40𝒌+ 𝑬𝒂𝒓𝒏𝒊𝒏𝒈 | 4000+ 𝑯𝒐𝒖𝒓𝒔 ✅ 8+ years of experience in React ,Node, Postgres, AWS RDS, Supabase, and React Native for Web and Mobile App Development I work with startups and growing businesses to build SaaS platforms, and AI-powered tools that are fast, scalable, and reliable. I am not just a developer — I focus on solving product and system problems, especially in live environments where performance, stability, and speed matter. What I build • SaaS platforms (CRM, dashboards, internal tools) • AI-powered systems (OpenAI, Claude, automation workflows) • Full-stack applications (React, Next.js, Node.js) • API integrations (Stripe, Supabase, third-party services) Real systems I’ve worked on • Logistics platform (shipment tracking, dashboards, workflows) • SaaS platforms with booking systems, user flows, and payments • AI-assisted systems and automation workflows • .....Many More How I work (this is my edge) I use AI-assisted development (Claude, Cursor, OpenAI) to: • ship faster • debug faster • automate repetitive engineering tasks But I always ensure: • clean architecture • structured code • production-level stability Why clients work with me • I work well inside existing, messy systems and improve them • I balance speed and reliability (critical for SaaS) • I take ownership — not just tasks If you need someone who can build fast and think like an engineer, I can help. ⸻ My skill set includes the following: ✨Front End: Figma/PSD, HTML, CSS, Bootstrap, TailWind CSS, JavaScript, MUI, React JS, Next JS, React Native, Redux ✨Back-End: Python, Flask, Django, Nodejs/Express, Python/Django, PHP, Machine Learning, S3, Azure, Event bridge, Kafka, Docker, Kubernetes ✨Databases: Postgres, MongoDB, Amazon DynamoDB, Amazon Elastic, API Development, Graph QL, AWS Lambda, API Gateway ✨DevOps: Containerization, container orchestration, AWS, automation and DevOps ✨Version Control: git and its interfaces, such as GitHub and GitLab ✨Project Management: Scrum, Agile, JIRA, and Trello are some of the frameworks used in Software Development
Viionn Labs
Associated with
Viionn Labs
$4K+
earned
Munish K.
$30/hr
100% Job Success
$70K+ earned
Available now
Offers consultations
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:-) 𝐈 𝐭𝐚𝐤𝐞 𝐲𝐨𝐮𝐫 𝐢𝐝𝐞𝐚 𝐟𝐫𝐨𝐦 𝐧𝐚𝐩𝐤𝐢𝐧 𝐬𝐤𝐞𝐭𝐜𝐡 𝐭𝐨 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧-𝐫𝐞𝐚𝐝𝐲; 𝐃𝐞𝐯𝐎𝐩𝐬 𝐩𝐢𝐩𝐞𝐥𝐢𝐧𝐞𝐬, 𝐜𝐥𝐨𝐮𝐝 𝐢𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞, 𝐚𝐧𝐝 𝐀𝐈 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧𝐬 𝐭𝐡𝐚𝐭 𝐚𝐜𝐭𝐮𝐚𝐥𝐥𝐲 𝐬𝐜𝐚𝐥𝐞 𝐰𝐡𝐞𝐧 𝐢𝐭 𝐦𝐚𝐭𝐭𝐞𝐫𝐬. Over the years, I've worked on a wide range of projects from complex DevOps pipelines and cloud infrastructure to AI-powered automation platforms, RAG-based chat systems, and scalable backend architectures. My role usually goes beyond just development. I help clients think through the architecture, identify future bottlenecks early, and make technical decisions that keep the product maintainable as it grows. I started my journey building real-world tracking and automation systems, which eventually led me deeper into cloud infrastructure, backend engineering, and AI integrations. 𝐓𝐨𝐝𝐚𝐲, 𝐈 𝐰𝐨𝐫𝐤 𝐜𝐥𝐨𝐬𝐞𝐥𝐲 𝐰𝐢𝐭𝐡 𝐬𝐭𝐚𝐫𝐭𝐮𝐩𝐬, 𝐟𝐨𝐮𝐧𝐝𝐞𝐫𝐬, 𝐚𝐧𝐝 𝐒𝐌𝐄𝐬 𝐚𝐬 𝐚 𝐃𝐞𝐯𝐎𝐩𝐬 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫 𝐚𝐧𝐝 𝐀𝐈 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭. Some of the areas I commonly work on: 🔸 𝐃𝐞𝐯𝐎𝐩𝐬 & 𝐂𝐥𝐨𝐮𝐝 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 (𝐀𝐖𝐒 / 𝐀𝐳𝐮𝐫𝐞 / 𝐆𝐂𝐏) 🔸 𝐃𝐨𝐜𝐤𝐞𝐫, 𝐊𝐮𝐛𝐞𝐫𝐧𝐞𝐭𝐞𝐬 & 𝐂𝐈/𝐂𝐃 𝐏𝐢𝐩𝐞𝐥𝐢𝐧𝐞𝐬 🔸 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐚𝐬 𝐂𝐨𝐝𝐞 (𝐓𝐞𝐫𝐫𝐚𝐟𝐨𝐫𝐦) 🔸 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐎𝐫𝐜𝐡𝐞𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 🔸 𝐑𝐀𝐆 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 & 𝐋𝐋𝐌 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬 (𝐎𝐩𝐞𝐧𝐀𝐈, 𝐋𝐚𝐧𝐠𝐂𝐡𝐚𝐢𝐧) 🔸 𝐧𝟖𝐧, 𝐌𝐚𝐤𝐞. 𝐜𝐨𝐦 & 𝐙𝐚𝐩𝐢𝐞𝐫 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 🔸 𝐒𝐜𝐚𝐥𝐚𝐛𝐥𝐞 𝐀𝐏𝐈𝐬, 𝐌𝐢𝐜𝐫𝐨𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 & 𝐃𝐚𝐭𝐚𝐛𝐚𝐬𝐞 𝐃𝐞𝐬𝐢𝐠𝐧 I believe good software is not just about writing code , it's about building systems that are scalable, maintainable, and aligned with business goals. If you're building a product and need someone who can think beyond implementation and help structure the technical side properly, I'd be happy to discuss your project. Thankyou😊
Sifars
Associated with
Sifars
$300K+
earned
$11.11/hr
$40K+ earned
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• We are managing usermailboxes, resources, contacts, mailgroups, sharedmailboxes settings via Powershell or via O365 admin portal interface (GUI) • We assigned O365 License to the users ensure that the mailbox is properly provisioned. • We provide support to email related issues to the users from European, Asia Pacific and North America region • We collaborate with different teams to ensure that the current issues are attended properly • Ticket handling and ensure that the tickets are handled on time to the agreed SLA • We create knowledge base documentation for every recurring or new incidents issues. • Make sure to notify each the affected organization for every advisory/incident events in the O365 Service health monitoring. • We are also providing support to SFB/Teams related issues. • Setting up the calendar setup for User or Resource mailboxes. • We assist with the mailbox/calendar/user account delegation issues. • Sometimes we remote and troubleshoot outlook issues: Missing Emails, reconfiguration of corrupted outlook Profile, spam, phishing emails and etc.
Jagjeet S.
$15/hr
100% Job Success
$100K+ earned
Available now
Offers consultations
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Full-Stack Developer & Systems Architect With over 10 years of experience, I design and build secure, high-performance digital systems that support scalability, automation, and long-term business growth. I specialize in architecting intelligent, cloud-ready solutions using modern frameworks, robust backend systems, and AI-driven technologies. Core Competencies: Frontend & Mobile: React, Vue, Angular, Next.js, React Native, Progressive Web Apps (PWAs) Backend & APIs: Node.js, Laravel, Django, Golang, REST & GraphQL APIs, Payment Integrations AI & Automation: GPT-based chatbots, NLP solutions, intelligent workflow automation Mobile App development: React-Native (iOS & Android) Blockchain & Web3: Smart Contracts, Web3 & dApp Development, Ethereum, Polygon, Solana, Token & NFT Development, DeFi Platforms, Wallet Integrations, Smart Contract Security, IPFS, and Enterprise Blockchain Solutions. Cloud & DevOps: AWS, Docker, Kubernetes, CI/CD pipelines, infrastructure security and optimization Databases & Analytics: MySQL, PostgreSQL, MongoDB, Redis, Elasticsearch, ClickHouse Mobile App, Game & AI Development: Cross-platform iOS and Android app development AI features like chatbots, recommendations, voice, image recognition, and automation Mobile game development with animations, rewards, leaderboards, and in-app purchases API integration, Firebase, payments, push notifications, and real-time features App testing, performance optimization, and store deployment AI/ML: Integrate intelligent AI/ML capabilities using OpenAI (GPT-4, ChatGPT), Claude AI, Gemini, TensorFlow Lite, Core ML, ML Kit. Expertise includes NLP, computer vision, voice assistants, recommendation engines, automation, and predictive analytics AI Agent Development: AI Chatbots, AI Bots, AI Classifiers, Voice AI, AI Text-to-Speech, AI Speech-to-Text, Bot Development, Deepbrain AI, CrewAI, AutoGen Blockchain & Web3: Smart Contracts (Solidity, Rust), Web3 & dApp Development, Ethereum, Polygon, Solana, BNB Chain, ERC-20 & ERC-721 Token Development, NFT Platforms, DeFi Solutions, Staking & DAO Platforms, Wallet Integrations (MetaMask, WalletConnect), Smart Contract Auditing & Security, Cross-Chain Solutions, IPFS Integration, Cryptocurrency Payment Integrations, Enterprise Blockchain Solutions (Hyperledger). AR/VR/MR/XR Expertise: AR Applications: ARKit, ARCore, Vuforia VR Applications: Oculus, HTC Vive Extended Reality (XR): Seamless AR, VR and MR integration Unity/Unreal: App/Game Development, Metaverse 3D Technologies: Three.js, WebGL, Blender UI/UX Design: Skilled in Figma, Adobe XD, and Sketch with expertise in wireframing, interactive prototyping, Lottie animations, Material Design, and Apple HIG-based user experiences Backend & APIs: Build scalable and high-performance backends using Node.js (Express, NestJS), Python (Django, FastAPI), Laravel, Firebase, and Supabase with strong experience in REST APIs, GraphQL, and WebSocket integrations Integrations: Experienced with payment systems (Stripe, PayPal, Apple Pay, Google Pay), maps & geolocation (Google Maps, Mapbox), push notifications (FCM, APNs), chat platforms (Twilio, SendBird), video calling (Agora, WebRTC), analytics (Firebase, Mixpanel), social logins, and biometric authentication I am committed to building scalable, future-proof systems aligned with your business objectives and would be glad to support your next initiative. Let’s connect and discuss your project.
Esteplogic IT Solutions Pvt Ltd
Associated with
Esteplogic IT Solutions Pvt Ltd
$400K+
earned
$5/hr
$5 earned
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Hello, and welcome to my profile! ❤️ Are you looking for someone who can keep your operations organized, your customers happy, and your systems secure, while spotting issues before they escalate? That’s me. My name is Dami, an experienced IT Specialist, Customer Support Professional, and Project Manager with over 6 years of experience helping companies streamline workflows, enhance cybersecurity, and deliver outstanding customer experiences. I combine technical expertise, problem-solving skills, and clear communication to keep your business running efficiently, whether that’s improving IT operations, managing projects, or ensuring customers receive world-class support. Here’s what I bring to the table: -- 5+ years of hands-on experience in IT networking, cybersecurity, and system support -- Strong customer service background handling 40–60 calls per day with 95% satisfaction -- Proven record in project coordination and documentation for sales and IT teams -- Expertise in cybersecurity tools, network management, and secure infrastructure setup -- Certified professional with CompTIA Network+, Security+, AZ-900, and ISC² CC 💻 WHAT I DO BEST 📌 Technical / IT & Customer Support Delivering responsive, empathetic, and technical support via MS Dynamics 365, Zendesk, Freshdesk, and HubSpot. Troubleshooting IT and network issues, managing user access, and ensuring system uptime. Maintaining secure data handling practices and efficient ticket resolutions. 📌 Project Management & Operations Support Managing schedules, deliverables, and reports to keep projects on track. Creating documentation, SOPs, and workflow processes for smooth execution. Using tools like Asana, Notion, ClickUp, and Microsoft 365 to drive clarity and accountability. 📌 Cybersecurity & Network Administration Implementing firewall policies, VPNs, and endpoint protection. Conducting vulnerability assessments and incident response procedures. Strengthening IT infrastructure security for financial and enterprise clients. 📌 CRM & Workflow Automation Managing customer data and communications with tools like HubSpot, Zoho, and Google Workspace. Streamlining operations with automation tools such as Zapier and Microsoft Power Automate. 📌 Technical Documentation & Content Support Writing SOPs, knowledge base articles, and system user guides. Creating clear, professional documentation for both technical and non-technical audiences. ⚙️ TOOLS I WORK WITH Support & CRM: Zendesk, Freshdesk, MS Dynamics 365, HubSpot, Salesforce, Zoho, Shopify Admin & Ops: Asana, Notion, ClickUp, MS Teams, Outlook, Google Workspace, Slack IT & Security: Cisco, Fortinet, Windows Server, Linux, Wireshark, VPN, Firewall Automation & AI: Zapier, ChatGPT, Microsoft Copilot, Power Automate Creative & Docs: Canva, PowerPoint, Grammarly, MS Office, Adobe Acrobat WHY CLIENTS LOVE WORKING WITH ME ✅ I’m reliable, responsive, and detail-oriented ✅ I combine IT expertise with customer empathy ✅ I streamline workflows and improve efficiency ✅ I take ownership — no micromanagement needed ✅ I bring professionalism, clarity, and results Certifications: CompTIA Network+, CompTIA Security+, ISC² Certified in Cybersecurity, Microsoft Azure Fundamentals If you’re looking for someone dependable, technically skilled, and customer-focused to strengthen your team’s IT operations or support systems — I’m ready to help. 📩 Click “Invite to Job” and let’s create secure, efficient, and customer-centered systems together.