I help coaches, educators and learning brands design community-driven products and experiences that deepen engagement, increase retention and create meaningful transformation. With expertise in human-centered design, community architecture and learning experience strategy, I bridge the gap between curriculum, technology and human connection. I believe the best learning programs don’t just teach, they build belonging. My process blends strategic research, behavioral insight and creative facilitation to craft experiences that support learners, strengthen communities and elevate the value of your program. Skills - Community strategy for coaching & learning programs - Empathetic learner & member research - Curriculum-to-community experience mapping - Designing learner journeys & engagement loops - Prototyping new program formats & features - User testing & iterative improvement - Data-driven retention & engagement strategy - Cohort-based program design - Facilitating co-creation & transformation workshops Experience - Designed community strategies for coaches, training brands and online learning programs. - Improved onboarding and engagement systems to boost learner retention and program completion. - Created learner journey maps that connect content, community, and accountability. - Led workshops that aligned teams and generated actionable program improvements. - Conducted deep research with learners to uncover motivations, barriers, and unmet needs. If you’re building a coaching program, course or learning community and want deeper engagement, stronger outcomes and a more connected learner experience, let’s connect.

🏆 Senior QA Engineer | Manual QA Tester | 6+ Years | 600+ Hours | 14+ ⭐ Reviews I'm a Senior QA/Test Engineer providing comprehensive QA for websites, SaaS products, mobile apps, and AI agents - from Test Planning to Final Sign-Off. As a manual testing specialist, I help teams ship stable, bug-free, user-ready software through functional testing, usability testing, and detailed bug reports. With 6+ years of hands-on Manual QA experience across 30+ projects, I have tested 10+ web and SaaS applications and 20+ iOS & Android apps. ━━━━━━━━━━━━━━━━━━━━━━ 🔎 CORE QA SERVICES ━━━━━━━━━━━━━━━━━━━━━━ ✅ Web Application Testing • Functional & Regression Testing • Cross-Browser & Responsive Testing • UI/UX Validation | End-to-End Testing • SaaS Platform QA | eCommerce QA (Shopify, WooCommerce) ✅ Mobile App Testing (iOS & Android) • Real Device Testing on 12+ iOS & Android devices • Cross-Device & OS Compatibility • App Store Pre-Launch QA • Usability & Performance Validation ✅ Manual QA Testing • Test Plan & Test Case Design • Exploratory, Black Box & Reverse Testing • Defect Reporting (JIRA, Trello, Asana, Linear) • Regression & Release Validation ✅ AI App & Chatbot QA Testing • Conversational AI & Voice Agent Testing • NLP Intent, Entity & Context Testing • AI Agent Workflow & Accuracy Validation ✅ API Testing • Postman & Swagger API Validation • Integration & Payload Testing • End-to-End API Workflow QA ━━━━━━━━━━━━━━━━━━━━━━ 🤖 AI TESTING EXPERTISE ━━━━━━━━━━━━━━━━━━━━━━ Specialized in testing AI-powered products a fast-growing niche requiring QA testers who understand both software quality and AI behavior: • AI Voice Agent Testing • Chatbot & Conversational Flow Testing • Prompt Flow & Knowledge Base QA • Context Retention & Session Continuity • Multi-Agent Coordination Testing ━━━━━━━━━━━━━━━━━━━━━━ 📱 REAL DEVICES I TEST ON ━━━━━━━━━━━━━━━━━━━━━━ iOS: iPhone XS Max Android: Samsung Galaxy A15 Desktop: Lenovo ThinkPad (Ubuntu) and MSI (Windows) ━━━━━━━━━━━━━━━━━━━━━━ 🏢 DOMAINS I HAVE TESTED ━━━━━━━━━━━━━━━━━━━━━━ • SaaS Platforms & B2B/B2C Applications • eCommerce (Shopify, WooCommerce, Magento) • Healthcare • Gaming & Mobile Applications • AI & OpenAI-Integrated Platforms ━━━━━━━━━━━━━━━━━━━━━━ 📋 MY QA PROCESS ━━━━━━━━━━━━━━━━━━━━━━ 1️⃣ Requirement Analysis & Test Strategy 2️⃣ Test Case Design & Test Plan Documentation 3️⃣ Structured Test Execution on Real Devices 4️⃣ Detailed Bug Reporting with Screenshots & Steps 5️⃣ Regression Testing After Fixes 6️⃣ Final QA Sign-Off & Release Report ━━━━━━━━━━━━━━━━━━━━━━ ✔ WHY CLIENTS CHOOSE ME ━━━━━━━━━━━━━━━━━━━━━━ ✔ Top Rated with 14+ verified 5-star reviews ✔ 6+ years of professional Manual QA experience ✔ Real device testing not just simulators ✔ Structured documentation: Test Plans, Test Cases, Bug Reports ✔ AI & Chatbot QA expertise rare specialization ✔ Network testing: 3G, 4G and low-bandwidth (kbps) ✔ Flexible across all time zones ✔ Agile & Waterfall methodologies If you need a dedicated QA Engineer who catches critical bugs before your users do, let's talk.

🔐 RELEASE GATEKEEPER: Launch products confidently - no last-minute surprises. Senior QA Specialist & QA Engineer with 14+ years of experience in web application testing, mobile app testing, SaaS QA, and React Native application testing across iOS, Android, and desktop platforms. Specialized in functional testing, regression testing, release QA, Cypress/Playwright automation, API testing, usability testing, cross-browser testing, and real-device validation. I help startups and growing teams deliver stable, well-tested web and mobile applications through hands-on QA testing, exploratory testing, end-to-end workflow validation, and full QA ownership from test planning to post-release sign-off. Experienced as: SaaS QA Engineer · CRM Application Tester · React Native Tester · Automation QA Tester · Cypress QA Engineer · Manual QA Tester · Mobile App Tester · Web Application Tester · Software Tester 🤝 𝗪𝗛𝗬 𝗛𝗜𝗥𝗘 𝗠𝗘 - Clear, timely communication and full QA accountability - Business-focused defect detection, not just surface-level bugs - Stable releases across platforms, devices, and environments - Delivery of comprehensive QA documentation: Test plan, Test Cases, Bug Reports, Sign-off docs, Rulebooks, Traceability matrices, and more - Full ownership from test strategy through release sign-off 🌍 𝗗𝗼𝗺𝗮𝗶𝗻 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: SaaS | E-commerce | Booking Systems | Fintech | Healthcare | Shopify | AI | Crypto | Web3 | Crowdfunding | EdTech | Social Platforms | CRM 🧪 𝗠𝗮𝗻𝘂𝗮𝗹 𝗤𝗔 𝗦𝗸𝗶𝗹𝗹𝘀: - Functional Testing - Regression Testing - Mobile App Testing - Web Application Testing - API Testing - UI/UX Testing - Exploratory Testing - Cross-browser & Cross-device Testing - UAT & Sprint QA Support 𝐀𝐈-𝐚𝐬𝐬𝐢𝐬𝐭𝐞𝐝 𝐐𝐀 & 𝐀𝐠𝐞𝐧𝐭𝐢𝐜 𝐓𝐞𝐬𝐭𝐢𝐧𝐠 AI tools I use in my daily QA workflow: 𝐏𝐥𝐚𝐲𝐰𝐫𝐢𝐠𝐡𝐭 𝐌𝐂𝐏 → Generate and extend Playwright tests, execute AI-assisted browser workflows, and support end-to-end automation using existing project structure. 𝐂𝐡𝐚𝐭𝐆𝐏𝐓 → Regression test case generation, edge-case brainstorming, bug report refinement, API scenario generation, and documentation. 𝐂𝐥𝐚𝐮𝐝𝐞 / 𝐂𝐥𝐚𝐮𝐝𝐞 𝐂𝐨𝐝𝐞 → Analyze Jira specifications, summarize logs, generate exploratory testing ideas, investigate bugs, and assist with Playwright automation. 𝐂𝐮𝐫𝐬𝐨𝐫 → AI-assisted debugging, selector review, frontend flow analysis, and Playwright/Cypress scripting support. 𝐧𝟖𝐧 → Automate Jira ↔ TestRail test case generation and QA workflows. 𝐋𝐨𝐨𝐦 𝐀𝐈→ Generate narrated issue summaries and video explanations. 𝐀𝐠𝐞𝐧𝐭𝐢𝐜 𝐓𝐞𝐬𝐭𝐢𝐧𝐠 (𝐏𝐥𝐚𝐲𝐰𝐫𝐢𝐠𝐡𝐭 𝐌𝐂𝐏) → Perform AI-assisted UI testing, browser automation, workflow validation, bug reproduction, exploratory testing, and test case execution while manually verifying all results. ⚙️𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 & 𝗤𝗔 𝗣𝗿𝗼𝗰𝗲𝘀𝘀: - Cypress, Playwright – automation feasibility studies, stable flow coverage, and scalable test setups - Regression automation for repetitive, high-value test cases - QA workflow design in Agile teams – including Test Planning, Bug triage, and QA sign-off 📱 𝗥𝗲𝗮𝗹-𝗗𝗲𝘃𝗶𝗰𝗲 𝗜𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆: iPhone-17 pro max, iPhone 16 Pro Max, 15, 14, 11 Pro, X | iPad Air, Pixel 6/7, Galaxy S25 Ultra, Galaxy S24 Ultra, Moto Edge, Apple Watch Series 8 Apple M3 MAX(ARM64) , Apple macOS x64 (Intel) and windows machine. 𝗖𝗹𝗼𝘂𝗱/𝗧𝗼𝗼𝗹𝘀: BrowserStack, Android Studio, Xcode 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗧𝗲𝘀𝘁𝗲𝗱: Mobile apps built with React Native & Flutter, and web applications built on any modern framework (e.g., PHP, Java, Python, JavaScript) 🛠️ 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝗸𝗶𝗹𝗹𝘀 𝗧𝗵𝗮𝘁 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗠𝘆 𝗤𝗔 𝗪𝗼𝗿𝗸 Confident working alongside developers and setting up local environments. 𝗟𝗮𝗻𝗴𝘂𝗮𝗴𝗲𝘀 & 𝗧𝗼𝗼𝗹𝘀: Python, JavaScript, Node.js, Java, Shell, Git, Docker, npm, yarn 𝗖𝗜/𝗦𝗲𝘁𝘂𝗽: Gradle, Brew, Dev Containers, Ansible, Expo Go 🧰 𝗤𝗔 𝗦𝘁𝗮𝗰𝗸 & 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝗧𝗼𝗼𝗹𝘀: JIRA, TestRail, Postman, Cypress, Playwright, GitHub, Bitbucket, JMeter, Newman, Slack, Notion, Trello, Confluence 📩 Let’s ensure your next release is smooth, stable, and customer-ready. I'm ready when you are.

🔐 Helping Startups & Enterprises Eliminate Critical Security Risks—Before Hackers Exploit Them I’m a Certified Penetration Tester with 7+ years of offensive security experience. I specialize in securing web apps, mobile apps, APIs, and cloud infrastructure to help you prevent breaches, stay compliant, and protect your users. 🧰 My Security Expertise: Web App Pentesting – OWASP Top 10, SQLi, XSS, CSRF, SSRF, logic flaws Mobile App Security – iOS/Android reverse engineering, insecure storage, API exposures API & Cloud Security – REST, SOAP, GraphQL; AWS/Azure/GCP misconfigurations Manual Testing & Reporting – Clear, developer-friendly bug reports (JIRA, Trello, Agile teams) 🏆 Success Stories: ⚠️ Identified 50+ critical vulnerabilities in a fintech app, preventing a $500K breach 🔒 Secured 100+ applications used by 500K+ users, reducing risk by 80% post-audit 📄 Delivered 100+ penetration testing reports with prioritized, actionable fixes 📜 Certifications: 🛡️ OSCP – Offensive Security Certified Professional 🕵️ CEH – Certified Ethical Hacker 🔐 CompTIA Security+ 💡 Why Clients Choose Me: ✅ Actionable Reporting – Prioritized issues + clear developer guidance ⚡ Fast Turnaround – Critical bugs reported within 24 hours 🛡️ Confidential & Compliant – Full NDA, encrypted communications, secure tool usage 🌍 Trusted by – YC-backed startups, Fortune 500s, global security firms 🚀 Ready to Secure Your App? Click “Invite to Job” and get: ✅ A free 15-min consultation ✅ A sample penetration testing report ✅ Critical issues reported in just 24 hours

QA Engineer & Business Analyst with experience testing web and mobile applications across SaaS, education, marketplace, and lifestyle products. My background combines quality assurance, business analysis, and product-oriented thinking, allowing me to support both product quality and workflow improvement throughout the development process. I’ve worked in freelance and company environments, collaborating closely with developers, designers, and product teams, executing regression cycles, validating A/B testing variations, reviewing requirements, and ensuring smooth user experiences across multiple releases. What I can help with: - test case, checklist, and documentation creation - exploratory, smoke, and regression testing - bug reporting with clear reproduction steps - UI/UX and workflow validation - pixel-perfect Figma validation - requirements analysis and acceptance criteria review - API testing - QA localisation - support with product documentation and process flows - test automation support I’m comfortable working in Agile environments and using tools such as Jira, Confluence, Figma, and Postman. In addition to QA and BA responsibilities, I bring 8+ years of remote work experience, strong organizational skills, clear communication, and attention to detail. Currently pursuing a degree in Software and Information Technologies, with exposure to SQL, APIs, UML, and multiple programming languages and development tools. If you're looking for a reliable QA & BA professional who communicates clearly, thinks critically, and focuses on both product quality and user experience - I'd be glad to work with you.

Hello! I'm Ezaaz Ahmad, a Software Quality Assurance Engineer with 5+ years of experience in ensuring high-quality, reliable software through both manual and automation testing. I have a strong background in validating web and mobile applications, with a focus on identifying defects early and improving overall product quality. I bring hands-on experience with industry-standard tools like JIRA, ClickUp, and GitHub, along with a structured approach to test planning, execution, and defect tracking. Key Expertise: ✅ Manual Testing (Web & Mobile Applications) ✅ Test Planning, Execution, and Strategy ✅ Test Case Development and Review ✅ Defect Reporting and Tracking ✅ SDLC & STLC Understanding ✅ Agile/Scrum Environments Automation & Tools: ✅ Playwright (TypeScript / JavaScript / Python) ✅ Selenium WebDriver ✅ Cypress API Testing: ✅ Postman Performance Testing: ✅ Gatling How I Can Help You: ✅ Perform comprehensive manual and automated testing to identify defects and ensure product stability ✅ Design and execute detailed test plans and test cases covering functional and edge-case scenarios ✅ Provide clear, well-documented bug reports with reproducible steps ✅ Conduct API and performance testing to validate system reliability under different conditions ✅ Collaborate closely with development teams to resolve issues efficiently and improve release quality I focus on delivering structured, detail-oriented QA that helps teams release stable and user-friendly applications. Let’s work together to ensure your product meets the highest quality standards. Best regards, Ezaaz Ahmad

When software ships with bugs or projects drift off track, I'm the person teams call to fix it. With 15+ years in QA and project management — across web, mobile, desktop, e-commerce, fintech, healthcare, and gaming — I bring structure to chaos. I've logged 18,000+ hours on Upwork with a 100% Job Success Score across 60+ contracts, working with startups and established teams alike. What I actually do for clients: Build test plans and execute full QA cycles from planning to sign-off Write airtight test cases, defect reports, and release documentation Run sprints and manage backlogs using Jira, Confluence, ClickUp, and Linear Bridge the gap between developers, clients, and stakeholders — in English and Arabic. I work in Agile/Scrum environments and have tested everything from .NET desktop apps to mobile games to CRM platforms. I don't just find bugs — I help teams build processes so fewer bugs happen in the first place If you need someone reliable, deadline-driven, and fluent in both QA and PM — let's talk.

✅ Rewarded as 🏆 𝗧𝗢𝗣 𝗥𝗔𝗧𝗘𝗗 𝗣𝗟𝗨𝗦 🏆 by Upwork (𝗧𝗼𝗽 𝟯%) ✅ 11000+ hours and still counting ✅ 100% Job Success (Client Satisfaction Ratio) ✅ 9+ Years Of Experience ✅ High-Quality Work ✅ Budget-friendly ✅ Fluent English ✅ Web apps testing, Windows & MacOS apps testing, iPhone & Android apps testing Over 8+ Years of Extensive experience in IT Industry with emphasis on Quality Assurance & Software Automation includes desktop and web based applications in with multiple business domains like Healthcare, Financials, Crypto,E-commerce, Competition management ,Payment gateways, Salesforce applications and CRM systems. ✅ Proficient in testing web, mobile, and desktop applications with a focus on functional, non-functional, API, regression, performance, and security testing. ✅ Skilled in creating test strategies that encompass end-to-end functionality and complex business workflows, ensuring robust test planning and execution. ✅ Proficient on Automation tools like Playwright, Selenium WebDriver, Appium (iPhone / Android), TestNG, Junit, Maven, Jenkins, Jbehave, Cucumber, and SOAP UI Pro for testing Client Server and Web based Applications. Successfully designed and built automation frameworks from scratch, improving testing efficiency and coverage. ✅ Deep understanding of Agile practices, with hands-on experience using JIRA ,Azure DevOps, Notion, Holded for project management. ✅ Experience in designing, documenting, and executing test plans, test scripts & test cases for manual and automation. ✅ Expertise in database testing, SQL queries, and debugging HTML, jQuery, and JavaScript. ✅ Expert in different types of testing that includes Black Box testing, Smoke testing, Functional testing, System Integration testing, End-to-End Testing, Regression testing & User Acceptance testing (UAT) & Involved in Load Testing, Performance Testing & Stress Testing. Well Experience in creating Requirement Traceability Matrix to ensure comprehensive test coverage of requirements. ✅ Experienced in providing the efficient locators strategy like XPath and CSS to run WebDriver script in stable condition. ✅ Expertise in using different bug tracking tools like Jira, QAComplete. ✅ Experience in API Testing, Functional Testing, Integration Testing, Data Driven Testing, Load Testing, BDD, JDBC and Validating WSDL using SOAP UI tool. ✅ Experience in J2EE, Service Oriented Architecture (SOA). ✅ Excellent experience with source version control tools such as Subversion (SVN) & GIT. ✅ Experience in JS, TS, Python, Rest APIs, VB Scripting, Groovy Scripting and SQL Queries in Backend Testing. ✅ Experience in writing SQL Queries for Database Testing to verify Data Validity, Data Integrity, Data Recovery, and Data Security. ✅ Experience with version control, configuration management and change control procedures using tools such as Git. ✅ Experience in interacting with business analysts, developers, technical support & help them base line the requirement specifications. Technical skills: ✅ Automation Tools ✅ Playwright (ts/js), Cypress, Cucumber, Selenium IDE/WebDriver, BDD, SOUP UI Pro, Postman, Data Driven concepts. Programming Languages ✅ Typescript, JavaScript, Python, JAVA, PL/SQL ✅ Project/Test Management Tools ✅ Jira, Azure Dev Ops, Notion. Test Framework: ✅ BDD, TestNG, Junit Web Debugging Tool ✅ Firebug, Firepath, XPath IDE: ✅ Intellij, Eclipse, Visual Code, PyCharm. Continuous Integration Tools ✅ Git, Jenkins Methodologies ✅ Agile, Waterfall, V-Model Databases ✅ MySQL, Oracle, DB2, SQL Server Operating Systems ✅ MAC, iOS, Windows, Android Whether you are a 𝗦𝘁𝗮𝗿𝘁𝘂𝗽, 𝗘𝘀𝘁𝗮𝗯𝗹𝗶𝘀𝗵𝗲𝗱 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 or looking for 𝗠𝗩𝗣, you will get 𝗛𝗶𝗴𝗵-𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 at an 𝗔𝗳𝗳𝗼𝗿𝗱𝗮𝗯𝗹𝗲 𝗖𝗼𝘀𝘁, 𝗚𝘂𝗮𝗿𝗮𝗻𝘁𝗲𝗲𝗱.💯

I help businesses build digital products that people actually want to use, by combining the rigour of a researcher with the craft of a designer. With 8+ years in UX research (from academic studies to usability testing and quantitative analysis) and 4 years designing web and mobile products, I work at the intersection of data and design. That means every recommendation I make is grounded in evidence, and every design decision has a clear "why" behind it. What I bring to your project: UX research & usability testing - uncovering what's really blocking your users Wireframes, user flows & prototypes in Figma - from early concepts to developer-ready specs Design audits - identifying friction points and aligning your product with accessibility and conversion best practices Storytelling across mediums - websites, apps, illustrations, and video, to communicate ideas clearly Past work has led to measurable improvements in session duration and bounce rates. I care about outcomes, not just deliverables.

👋 Thank you for visiting my profile! With over 5 years of hands-on experience in QA, I specialize in both manual and automation testing, delivering high-quality, reliable results for a wide range of industries. My expertise spans various domains, including e-commerce, finance, Web3, gaming (casinos), and customer support platforms. Why Choose Me? Proven Track Record: I've successfully worked on a variety of projects, ensuring seamless performance in critical systems, such as e-commerce platforms 🛒, financial applications 💰, Web3 integrations 🌐, casino apps 🎰, and support tools 📞. Results-Driven: I am dedicated to achieving the highest standards, ensuring that every test I perform brings measurable improvements to product performance, user experience, and security. Adaptable & Quick Learner: I can rapidly grasp new technologies and concepts, making me highly effective at managing multiple projects and finding innovative solutions to complex problems. Core Skills: Testing Expertise: Functional, GUI, exploratory, system integration, regression, cross-browser, smoke, usability, and documentation testing. Test Documentation: Skilled at creating and maintaining Test Plans, Checklists, Test Cases, and Test Reports to ensure thorough and consistent testing. Bug Tracking: Experienced with leading bug tracking tools like JIRA, Trello, Redmine, TFS, and YouTrack to manage and resolve issues efficiently. Automation: Proficient in using JavaScript, Selenium WebDriver, Cypress for test automation, and experienced in API testing with Postman and Swagger. Comprehensive Tools Knowledge: Familiar with IntelliJ IDEA, Robot Framework, DataGrip, pgAdmin, JMeter, Docker, Android Studio, FireBug, Charles, Fiddler, VMware, and VirtualBox. Industry Experience: E-commerce 🛒 & Finance 💰: Ensuring seamless user experiences, security, and compliance for online stores and financial applications. Web3 🌐: Testing decentralized apps and smart contracts, ensuring smooth interactions in blockchain environments. Gaming (Casinos 🎰): Focused on testing for high-load, real-time systems and ensuring robust user interactions in gaming applications. Customer Support Platforms 📞: Improving the functionality of helpdesk and ticketing systems to enhance customer experience. Why I Stand Out: I am a detail-oriented, analytical thinker who is known for my problem-solving ability and my proactive approach to finding creative solutions. I work well under pressure, managing multiple tasks effectively while maintaining a high standard of quality. Whether it's functional testing, automation, or helping you build robust systems for complex applications, I’m ready to take on your project and deliver outstanding results. Let’s discuss how I can help you optimize and improve your product!