These are the task from my previous experiences: - Chats and emails support - Helping Customers login their accounts and place their orders online - Processing orders - Calling and sending emails to prospects - Billing concerns -Order processing -Returns -Refunds -Process payments -General inquiries -Dropshipping Hi there! 👋 I'm a Customer Service Representative with 10 years of experience delivering exceptional support across diverse industries. I specialize in creating positive customer experiences, resolving inquiries swiftly, and turning challenges into opportunities for brand loyalty. What I Offer: ✅ Professional and empathetic customer interactions ✅ Expertise in [ tools like ZOHO, Ring Central, Shopify, Gladly, Genesys, EHR, Gorgias, Zendesk ✅ Efficient resolution of customer issues to improve satisfaction rates ✅ Experience in handling high-volume communication across email, chat, and phone ✅ Multitasking and prioritizing tasks in fast-paced environments Industries I’ve Worked With: E-commerce Healthcare Technology Hospitality Why Choose Me? I don’t just provide customer service, I deliver solutions and build relationships. My goal is to represent your brand with professionalism and ensure your customers feel valued and heard. Whether it’s resolving a complex issue or providing detailed product information, I’m here to help you achieve your customer satisfaction goals. Let’s work together to elevate your business’s customer experience!

⭐⭐⭐⭐⭐⭐Customer Support | Sales Support | Virtual Assistant | CRM & Operations Specialiste⭐⭐⭐⭐⭐⭐⭐ I am Harris Ken. With over 11 years of experience in customer service and nearly 5 years of remotely supporting global clients, I assist businesses in delivering exceptional customer experiences while ensuring smooth sales and administrative operations. My diverse background encompasses customer support, sales support, lead qualification, CRM management, executive assistance, and operations coordination across various industries, including healthcare, senior living, e-commerce, telecommunications, recruitment, and visa processing. At Caring, I supported families seeking senior living and in-home care by assessing their needs, recommending suitable care providers, managing customer communications through phone, email, and SMS, updating CRM records, and conducting Move-In Mining to verify customer placements and support sales reporting. Additionally, I collaborated closely with internal teams to ensure timely, accurate, and compassionate assistance throughout customers’ care journeys. Throughout my career, I’ve been entrusted with managing customer inquiries, resolving complex issues, maintaining accurate documentation, coordinating follow-ups, and supporting sales teams in achieving their objectives. My previous leadership experience as a Customer Service Operations Supervisor honed my skills in team coaching, quality assurance, KPI management, and process improvement. -My expertise includes: ✅ Customer Support (Phone, Email, Chat & SMS) ✅ Sales Support & Sales Operations ✅ Virtual & Administrative Assistance ✅ Lead Qualification & CRM Management ✅ Customer Success & Account Support ✅ Appointment Scheduling & Calendar Management ✅ Move-In Mining & Customer Verification ✅ Data Entry & Documentation ✅ Escalation & Dispute Resolution ✅ Reporting & Process Improvement Tools I use confidently: 💻 Salesforce 💻 HubSpot 💻 Zendesk 💻 Einstein 360 💻 Citrix 💻 Microsoft Office Suite 💻 Google Workspace 💻 Slack 💻 Microsoft Teams 💻 Zoom 💻 Canva 💻 Shopify I pride myself on being reliable, detail-oriented, adaptable, and proactive. Whether you need someone to support your customers, organize your operations, manage your CRM, or assist your sales team, I'm committed to delivering high-quality work with professionalism and care. Let's work together to help your business grow while providing an outstanding experience for your customers.

I’m a customer-focused professional with a strong ability to quickly learn new technologies and systems. With solid communication, organization, and time management skills, I’m excited to apply for a Customer Service Representative position with your company. In my freelance career, I’ve worked with various companies to support marketing, sales, and administrative tasks, ensuring customer satisfaction by quickly addressing issues through online tools, ticketing systems, live chat, and email. I’ve also become highly familiar with cloud-based software and customer service processes like troubleshooting, complaint resolution, and order management. For the past 5 years, I’ve been in a busy role managing client accounts, maintaining strong relationships, and ensuring client and employee satisfaction. I’m eager to bring these skills to your team and continue growing with a reputable company like yours. I’m a motivated self-starter who works well independently, and I’m confident my experience and dedication will make a positive impact. I look forward to the opportunity to contribute to your team.

With over five years of experience in B2B cold calling, appointment setting, and virtual assistance, I have built a strong reputation for driving sales, fostering client relationships, and providing top-tier administrative support. My expertise spans multiple industries, including real estate, digital marketing, insurance, and legal services, where I have consistently exceeded sales targets and generated high-quality leads. I specialize in: ✅ High-volume outbound calling to engage decision-makers and qualify leads ✅ Building meaningful conversations that convert prospects into clients ✅ Managing pre-verified contact lists for maximum efficiency ✅ Providing strategic administrative support to streamline business operations As a Virtual Assistant, I go beyond traditional support by managing prospecting activities, email and text outreach, and various administrative tasks to optimize business growth. I am highly skilled in CRM systems such as Mojo, Podio, Batch Dialer, and GoHighLevel, ensuring: ✔️ Efficient lead tracking ✔️ Timely follow-ups ✔️ Organized sales pipelines I take pride in my professionalism, organization, and proactive approach. Whether making hundreds of cold calls daily, scheduling appointments, or providing seamless virtual assistance, my goal is to help businesses scale, improve customer engagement, and maximize sales potential. Let's connect and explore how I can contribute to your business success!

I graduated at University of Baguio with a degree of Bachelor of Science in Tourism. I've been with different industries, BPO company, Financial Institutions, Casino, Hotel management, Customer service, Ecommerce company, Team Leader in a shipping and logistics company. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative.

To obtain a position that will enable me to use my skills, educational background, and my ability to work well with other people. Also, I want to be part of the success in an environment of growth and excellence I've been a consistent top performer to our company as well

I'm a customer service professional with over 10 years of experience providing seamless support across multiple channels. I specialize in chat, email, and social media support, helping clients handle product inquiries, process orders, manage credits, refunds, and replacements, and provide timely order status updates. I also have hands-on experience with Gorgias, Zendesk, and Shopify. I’m known for clear communication, empathy, and a solutions-focused approach that ensures every customer feels heard and valued. My goal is to deliver PROVEN results that enhance customer satisfaction and build long-term loyalty. If you’re looking for a reliable, detail-oriented professional to support your team and provide top-notch customer service, I’m here to help!

I've been with the call center industry for more than 10 years. Started as a Customer Service Representative and was promoted as a Training Specialist. I always put passion and dedication in everything that I do and I am always eager to excel in my craft. I am a good team player and I am always open to any feedback or suggestions that would improve my work ethics and performance.

Hello, I'm Pinky Rose B., an experienced customer service representative with over a decade of expertise in BPO and freelancing. I've honed my skills in assisting customers through phone, email, and chat channels, ensuring exceptional service delivery and customer satisfaction. I look forward to bringing my wealth of experience to provide top-notch support to your team. :)

A dependable and skilled customer care representative with a long history of offering support and a strong commitment to assisting clients in resolving problems. Excels at working both alone and in teams. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with customers. Fully committed to following company procedures and winning loyal customers. Well-rounded on all customer contact platforms like phone, email, chat, web forums and social media. I'm very excited to work with you in providing excellent service and anything else that you might need help with.