Most engagements start with a 10–14 day Stabilisation Sprint (fixed scope). I install clear ownership (roles/RACI), a KPI scorecard, and a weekly operating cadence so your remote team delivers, and it takes this off your plate. After the sprint, I can stay on 1 day/week (or 8–10h/week) to run the cadence (scorecard → priorities → follow-ups), keep reporting clean, and remove bottlenecks. ✅ What you get by Day 14 (live + adopted): • 1 KPI scorecard (owners, definitions, targets) • 1 weekly cadence (agenda + action log + follow-ups) • 1 lightweight roles/RACI map (handoffs + escalation) • 2–3 critical SOPs implemented for daily use Proof: • +9% net profit improvement (Keen Holdings) • Turnover growth €2M → €7M (Al Grosso) • ISO 9001/14001 + EOS-like cadence; saved 15h/week • Finance toolkit used by 10+ SMEs; ~€5K/month untracked spend removed • Additional credibility: Accepted into independent consultant networks (Catalant, BTG). Here’s what I offer: • KPI scorecards + reporting ownership (incl. Sales + Backend KPIs when needed) • Weekly operating cadence (scorecard review, priorities, accountability) • SOPs, process maps, and roles/RACI (handoffs + escalation) • Tooling oversight (Microsoft 365 / Asana / Slack / Google Sheets) - I define specs and QA delivery with your implementers Selected work: 1. Keen Holdings (UK) — Fractional COO +9% net profit improvement through process work and execution discipline. 2. Al Grosso — COO/CFO Helped grow annual turnover from €2M to €7M over two years. 3. ISO + SOP systems Set up ISO 9001/14001, SOPs, KPIs, and an EOS-like weekly cadence; saved 15 hours/week. Who I work with: • Founder-led teams that need clear ownership and predictable execution • Ops-heavy businesses where delivery or follow-through is messy • Teams that want simple cadence, real KPIs, and less micromanagement • Importers, distributors, and FMCG/product businesses that need sourcing-to-shelf control Secondary track (when relevant): For importers, distributors, and FMCG/product businesses, I can also set up the sourcing → QC → landed cost → logistics → inventory → retail-readiness process, so launches and replenishment stay predictable. When needed, I also support supplier screening, negotiation prep, and margin-risk controls. Message me on Upwork, and we’ll set a short call to confirm scope and the best first sprint.

I build the operational and supply chain foundation that takes DTC and e-commerce brands from idea to sustainable scale. With 10+ years of experience including enterprise operations at Unilever managing 1,000+ SKU portfolios and complex supply chains, I bring Fortune 500 discipline to founders who need structure, clarity and execution not just advice. I have taken brands from zero to launch and from launch to their first million. I know what breaks at every stage and I know how to fix it before it costs you. What I do: ✅ End to end supply chain design Procurement, inventory, demand forecasting, 3PL management and replenishment frameworks that eliminate stockouts and overstock. ✅ E-commerce and DTC launch From product to fulfilment to first sale. I build the operational backbone that lets founders focus on growth not firefighting. ✅ Operational systems installation SOPs that get used. Reporting rhythms that stick. Accountability loops that work. Systems that run without you. Team and process building I build teams that execute without founder intervention. Clear ownership. Clear outcomes. Clear accountability. ✅ Revenue operations Fulfilment optimisation, demand planning and operational efficiency that directly impact your bottom line. Results I have delivered: ✅ Madore Athletics: Canadian activewear brand. Built supply chain and operations for US market entry to become a six figure brand in the first year. ✅ Routine Cup: functional mushroom coffee brand. Built operations from the ground up. Launched within target timeline with full supply chain, Shopify, Klaviyo and fulfilment infrastructure in place. Brands I have supported span DTC e-commerce, luxury wellness, activewear, consumer goods and functional food and beverage across the US, Canada, Australia and Ireland. Core expertise: Demand forecasting · Safety stock and replenishment · 3PL performance management · Procurement · Inventory optimisation · MRP modelling · E-commerce launch · DTC operations · CPG supply chain Tools I work in daily: Notion · Mondaycom· Shopify · Klaviyo · Slack · Google Workspace · Deputy · Timely I work with a select number of clients at any one time to protect the quality of every engagement. Currently accepting new clients for Q3 2026. If your operations are reactive, your supply chain is unpredictable, or you are launching and need someone who has done it before. Send me a message or invite me let's talk.

Your brand is growing. Your operations aren't keeping up. The co-packer is missing deadlines. The financials live in three different spreadsheets. Your team runs on group chats and tribal knowledge. You're doing the job of five people (and none of them well) because no one ever built the actual operational engine underneath your brand. I've been exactly where you are. I founded and operated a regulated CPG brand for 14 years: product development, supply chain, government compliance, fundraising, and ultimately a Private Equity acquisition after pioneering compliant DTC in alcohol. I know what it feels like when the system breaks at the worst possible moment. And I know exactly how to fix it because I did. That's what I now bring to founders, PE-backed brands, and high-profile launches who are hitting the same walls I hit: an exited operator who has lived the chaos, built the infrastructure, and crossed the finish line. 𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗠𝗲 𝗗𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 Most fractional executives have advised CPG companies. I built one. There is exactly one thing no McKinsey-trained consultant can offer you: I have been the founder staring at a failed label approval two weeks before launch. I have negotiated with co-packers who had all the leverage. I have prepared a data room for institutional investors while simultaneously running daily operations. I don't just prescribe solutions- I've lived the problems. And I can find money you didn't know you were losing. Through Excise Tax Drawback programs alone, I've helped clients recover $80,000 to $30M annually in unclaimed federal refunds, often covering my entire engagement cost within the first 90 days. No other fractional COO in the CPG space brings this with my depth of hands-on execution experience. 𝗪𝗵𝗼 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 Scaling Founders ($2M-$10M): Your back-of-the-envelope operations are breaking under the weight of national retail or rapid volume growth. You need systems, not more hustle. PE & VC Portfolio Managers: Your CPG investment has real market momentum but operational fragility underneath. You need a trusted operator who speaks both startup and institutional. Pre-Exit Sellers: You're 12–24 months from an acquisition and your systems won't survive due diligence as-is. Every gap is a negotiating chip for the buyer. I close those gaps. High-Profile Founders: You have the capital, the audience, and the vision but zero CPG infrastructure. I build the regulated, scalable engine from scratch so you never have to become an expert in things you never wanted to learn. 𝗪𝗵𝗮𝘁 𝗜 𝗕𝘂𝗶𝗹𝗱 Business Infrastructure: ERPs, SOPs, financial controls, and organizational systems that make your business run without you in the room. Regulatory Compliance: TTB, FDA/FSMA, COLA approvals, state licensing; I navigate every layer of the regulatory environment so you don't have to. Supply Chain Architecture: End-to-end sourcing, co-packer management, 3PL networks, and landed cost optimization- even final product development. Capital Efficiency: Full P&L ownership, cash flow modeling, investor reporting, and cap table management; plus margin recovery through duty drawback programs and vendor renegotiation. 𝗛𝗼𝘄 𝗪𝗲 𝗪𝗼𝗿𝗸 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿 Usually we start with an Operational Audit- a 2 to 4 week forensic review that tells us exactly what's broken, what's at risk, and where the hidden value is. From there we build the systems. And for clients who want an ongoing operational executive, I embed as your Fractional COO at whatever level your business needs, from tactical execution at $5,000/month to full strategic leadership at $10,000/month. 𝗣𝗿𝗼𝘃𝗲𝗻 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 Advised a top-5 global spirits company on a tariff recovery strategy that restored a $30M annual flow and positioned them for up to $100M in ongoing savings. Negotiated and executed an 8-figure PE acquisition after building the operational and financial infrastructure that made it possible (including a pivot into the first DNVB spirits brand). Cut production costs for an RTD brand through MRP implementation, vendor diversification, and supplier renegotiation. Secured TTB/COLA and Kosher compliance for a first-to-market beverage format on an accelerated launch timeline. Structured PE group operations from the ground up (SOPs, ERP integration, workflows) across multiple portfolio companies. If you're ready to stop running on hustle and start running on infrastructure, message me. Let's build the engine.

If AI is everywhere in your business and ROI is nowhere. That's the gap I close. COO and Chief AI Officer at a $20M e-commerce company. 7 years rebuilding how we sell, operate, report, and make decisions. What I've delivered: → 63% reduction in operational costs → Exec reporting from 3 days to 1 hour → +38% revenue growth through automated sales workflows → AI agents that monitor ad performance daily and flag problems before they waste budget I work with founders and operators who know something's broken but don't have time to fix it. You're drowning in manual processes, decisions are slow, and reporting lives in someone's head. What I offer: → AI Agent Development: ads monitoring, SEO analysis, email automation, custom reporting → Workflow Automation: map messy processes, document them, automate what doesn't need a human → Fractional COO / Ops Advisory: 5-10 hrs/week, dashboards, KPIs, accountability systems Tools: Claude, ChatGPT, n8n, Make, Google Sheets, Looker Studio Send me the problem. I'll tell you if I can help.

Most organizations I work with don't lack ideas, customers, or revenue—they lack systems. The founder works harder than ever. Decisions pile up. Capable teams hesitate. New hires add stress, not capacity. Growth feels like pushing uphill, and the next level stays out of reach. I call it stalled momentum. After 25 years and 600+ clients—from startup nonprofits to $330M enterprises and Fortune 50 divisions—I've pinpointed the exact operational failure points in our first conversation. I'm not a generalist. I'm the specialist who fixes the structural gaps capping your proven model: knowledge trapped in heads, processes that don't scale, data reporting the past instead of the future. The solution? Repeatable systems and predictable insights, sequenced for fastest impact. What this looks like in 30-90 days: • End-to-end CRM automation (HubSpot, etc.) that teams actually use • SOPs and operational playbooks that stick • Sales pipelines, KPI dashboards, and onboarding infrastructure • Strategic roadmaps with real timelines (90-day priorities first) • For nonprofits: Donor pipelines, board governance, grant readiness, compliance-aligned ops I've built these for first-5-figure orgs, regional workforce programs, and multi-million operations. Scale changes. The ceiling doesn't. If you have real traction but keep hitting the same wall—let's diagnose it. First call is diagnostic only.

Scaling Companies with Clarity Most founders, owners and CEOs hit a wall where growth stalls, meetings go in circles, and the leadership team feels busy but unaligned. The business becomes dependent on the founder — and freedom feels further away.

 That’s where I step in.

 I’m a Fractional COO and EOS® Integrator who helps founders and leadership teams scale with clarity, accountability, and confidence. I don’t just advise — I roll up my sleeves and help you implement EOS® so the business runs on systems, not chaos.

 💡 What this means for you:
 - Leadership team alignment — everyone rowing in the same direction.
 - Accountability — Rocks, Scorecards, and clear ownership.
 - Execution — Meetings that solve issues instead of wasting time.
 - Freedom — A business that grows without being founder-dependent.

 Ways to Work Together:
 - EOS® Diagnostic Workshop
 - Quarterly EOS® Facilitation - Leadership Accountability Coaching - Fractional COO / EOS® Integrator Retainer - Hourly/Ad-hoc 
I work best with founders and leadership teams who want to scale with less chaos and more clarity. If you’re ready to turn vision into execution, let’s connect.


When your business is growing faster than your systems can handle, that's exactly the problem I solve. I'm a Fractional COO brought in when founders are scaling fast but the backend isn't built to support that growth yet. I don't do task-based support. I step in at a strategic level, diagnose what's broken, and build the operational infrastructure that lets you grow without everything falling apart. Here's what that's looked like in practice: ✅ 95% reduction in founder involvement across all companies within 3 months ✅ 200% revenue increase at Fathom High within one year - I led the full tech and operations setup, coordinating Kajabi, ConvertKit, and Shopify systems from the ground up. ✅ 100% client retention at OBE - built a communication and delivery system that closed the operational gaps that were quietly costing them clients. ✅ 50% productivity increase at Gaia Media Group - designed workflows, automations, and ClickUp systems that transformed how the team operated day to day. ✅ Structured operational backbones for 20+ companies - turning scattered processes into centralized systems with SOPs and aligned team workflows. I've managed 100+ projects across agencies, startups, and digital businesses. I operate like an owner, think long-term, and build systems that make the entire business run smoother, not just one department. If your team is stretched, your processes are held together with duct tape, and you need someone who can walk in and fix it, let's talk.

Hi, I’m Brandon 👋 I help execs remove operational bottlenecks and install the systems needed to scale service based businesses without breaking delivery, teams, or the customer/client experience. If your company is growing but everything still depends on you such as decisions, approvals, onboarding, or escalations, I step in as a Fractional COO or Chief of Staff to fix the operational side so your business can actually scale. Drop me an invite or a message with your biggest issue and I'll send you a personalized Loom - honest feedback, no pitch - for free. What clients typically bring me in to solve: - Founders or executive team stuck in daily decisions, approvals, or escalations - Operations running on tribal knowledge instead of documented systems - Delivery that breaks when client volume increases - Teams without clear ownership or accountability - Weak onboarding and inconsistent client experience - Growth creating chaos instead of leverage A little more about me: Over the past 20 years I have led operational teams, systems and execution across environments including a Fortune 25 companies, a $2B fintech organization, and agencies managing $20–$30M+ in assets. - Led operations for teams up to 150+ across multiple regions. - Supported agencies scaling from $5M to $25M in AUM. - Built CX and delivery systems that increased client capacity by 40% and over 700 clients. - Implemented hundreds of SOPs for onboarding, fulfillment, and escalations. - Reduced operational escalations by 60% through clear accountability systems. If you want someone who will identify the REAL operational constraints, install systems that support growth, and help the team execute consistently, send me an invite. I'd love to chat! 🔧 EXPERTISE: Fractional COO & Chief of Staff | Operations Strategy | Systems & Process Design | Client Delivery | CX Systems | Team Accountability | SOP Development | Operational Scaling | Agency Operations | Leadership | Founder Operations Support |

I am your quintessential Integrator and Driver—your company's backbone and forward force. As an Integrator, I excel in creating harmony within the leadership team, ensuring that vision aligns with execution. I am the linchpin that holds the fabric of the organization together, responsible for operationalizing the business plan and delivering on the P&L. My role is pivotal in fostering clarity, ensuring effective communication, and maintaining organizational consistency. Leveraging logic and a results-driven approach, I adeptly navigate the myriad ideas of visionaries, translating them into actionable plans that resonate with the detail-oriented minds of technicians. My unique ability lies in bridging the gap between grand visions and the granular details necessary for their realization, making me an indispensable asset in translating ideas into tangible outcomes. As a Driver, my approach is action-oriented and task-focused. I thrive in environments that demand direct communication, confront challenges head-on, and prioritize urgent, adaptive planning. My learning style is active, favoring a holistic understanding that keeps the bigger picture in focus. I am motivated by practical applications of knowledge, with a penchant for inventive and pragmatic solutions. My adventurous spirit draws me to roles that not only challenge but also leverage my assertive and risk-taking traits. I excel in competitive settings, especially those that call for leadership, persuasion, and the management of ideas and people. My ideal workplace is structured and organized, clear in its authority lines and goals, with a definitive focus on results. I value positions that allow me to influence and drive towards organizational success, appreciating roles that grant me the opportunity to debate, manage, and present. My decision-making is guided by rational thinking and a reliance on facts, preferring objective analysis over subjective judgment. This analytical prowess enables me to evaluate strategies logically, choosing the most effective path with decisiveness and composure. In summary, I am a dynamic leader—straightforward, self-reliant, and focused on practical achievements. My leadership style is geared towards influencing and managing teams towards achieving organizational objectives. I thrive on challenges that offer status, authority, and the opportunity to lead with innovation. My ideal work environment is one where competition is healthy, success is measured by performance, and contributions are recognized and rewarded.

I work with founders, executives, and B2B companies that need stronger growth systems, cleaner execution, and senior operator support. With 10 plus years of experience, I have helped companies grow from $200K to $1.2M plus in revenue, secured $1M plus in capital, and built enterprise pipelines worth $10M plus and $15M plus across SaaS, IT, manufacturing, fintech, AgTech, services, and technical businesses. My work has included enterprise pipeline generation into accounts such as Intel, a Fortune 100 semiconductor company; Wabtec, a Fortune 500 industrial technology business; Daifuku, a global material handling and automation company; Muratec, an industrial automation company; Universal Leaf, a Fortune 500 global supplier; Scandinavian Tobacco Group, a publicly traded international business; and privately held companies doing roughly $500M to $1B in annual revenue. I build GTM strategy, outbound systems, SDR process, reporting cadence, executive follow-through, and the operating discipline required to help companies scale without losing control. Results include growing one company from $200K ARR to $450K ARR in roughly 12 weeks, helping a tech integration company grow from $320K to $1.2M in revenue over 12 months, generating $15M plus in pipeline for a manufacturing optimization SaaS company, and delivering measurable conversion and revenue gains across founder-led businesses. I am hands-on and operator minded. I help leadership teams tighten accountability, improve execution, and turn growth goals into systems that produce real commercial outcomes. If you need a fractional COO, GTM strategist, Chief of Staff type, or revenue operator who can bring structure and momentum to a growing business, I would be glad to speak.