If your business is scaling but your operations aren’t — that's not a people problem. It's a systems problem. I'm Zaki, an AI Automation & Project Management Consultant with 15+ years of hands-on implementation experience. I work with operations-heavy businesses to design and build the operational systems that eliminate manual work, connect scattered tools, and create the kind of process clarity that lets teams execute without constant firefighting. ━━━ What I build ━━━ → Workflow Automation Systems End-to-end process automation using Make (Integromat), Zapier, and N8N, Keragon. I design automation architecture that connects your CRM, communication, reporting, and operations tools — so data moves, triggers fire, and your team stops doing manually what a system should handle. → AI Integration into Business Operations GPT and Claude-powered workflows embedded directly into your existing business processes. This includes automated proposal generation, intelligent reporting, AI-assisted client communication, lead qualification workflows, and operational decision-support systems — built and integrated, not just consulted on. → CRM Systems & Sales Pipeline Architecture Full CRM implementation and integration using Monday, Clickup, Asana and similar platforms. I build the pipeline logic, lead routing, follow-up automation, and reporting dashboards — then connect it all into your broader operations stack (Outlook, Gmail, Zoho Mail, Zoho, Slack, etc) so nothing lives in isolation. → Operations Stack Integration & Connectivity If your business runs across ClickUp, Monday, Asana, Slack, Google Workspace, or any combination of tools — I build the integration layer that makes them work as one system. Custom workflows, cross-platform automations, and data pipelines that eliminate the manual handoffs killing your team's time. → Business Process Automation Consulting Before building anything, I audit your current workflows, map your operational gaps, and design a system architecture that fits your business model — not a template. Every automation and integration decision is tied to a measurable business outcome. ━━━ Who I work with ━━━ Operations-heavy businesses that are scaling but being slowed down by the infrastructure underneath them. Typically: agencies running client delivery across too many tools, service businesses drowning in manual reporting and follow-up, and growing teams where execution speed is being capped by process gaps rather than talent gaps. If you're adding headcount to solve a problem that a better system would fix — that's the conversation I'm built for. ━━━ Results from real implementations ━━━ • 40% reduction in manual work hours across agency operations and client delivery teams • 60% faster cross-team execution through automated handoffs and SLA-driven workflow design • 70% increase in staff efficiency — same team, significantly higher output • $5M+ in operational costs Saved across 300+ business engagements over 15 years These aren't averages. They're outcomes from specific system builds where the bottleneck was identified, the architecture was designed to address it, and the implementation was executed end-to-end. ━━━ How an engagement works ━━━ 1. Discovery — I audit your existing tools, workflows, and operational gaps. No assumptions, no templates. 2. Architecture Design — I map the system before building it. You see exactly what will be built and why before a single automation goes live. 3. Implementation — Full build, configuration, integration, and documentation. Your team doesn't need to manage the process. 4. Handover — Your team runs the system independently. Full documentation, training, and a clean handover so there's no dependency on us continuing. 5. Maintenance & Support — We are always available for any bugs, quick queries etc even after the system has gone live. ━━━ What clients say ━━━ "Our company would not be where it's at without Zaki. He jumped on calls with every department, knocked out operational blueprints, attended every session with an agenda — and he doesn't just advise, he delivers. We've worked with several consultants, even full-time in-house, and none have taken the time to understand our business the way Zaki has." — Kevin, Hi5 Practice "Working with Zaki has been a game-changer. Their expertise in business process optimization, automation, and systems consulting has revolutionized the way we operate — streamlined workflows, measurable efficiency gains, and significant cost savings." — Moeen A., Head of Geniteam Services Division ━━━ Tools & platforms ━━━ Make (Integromat) · Zapier · N8N · ClickUp · Monday · Asana · GoHighLevel · HubSpot · OpenAI (GPT) · Claude · Google Workspace · Slack · Wrike ━━━ Let's talk ━━━ If your operations are the ceiling on your growth, I can help you identify exactly where the system is breaking down and what it would take to fix it. Send me your challenges and let's discuss solutions!

I'm a Visionary Leader with extraordinary technical and business-centric expertise. I have rich QA experience and an MBA background, unparalleled ability to connect with clients, and consistently deliver exceptional results, no matter how "impossible" it may seem. With creativity and determination to set new standards for what can be achieved in the IT world. Also, I have an agile and analytical mindset and a strong interest in sales and strategic management. Proven ability and unstoppable to achieve goals with diagnosis and capability to solve complex and challenging problems enthusiastically. Aiming to build on existing skills and develop a business in IT, a High-Tech environment utilizing my key skills: Strong analytical skills Creativity Complex problem solving Team and people management Estimation and decision-making Self-motivation Cognitive flexibility Ability to learn quickly Critical thinking Negotiation I have QA - Software Testing experience of more than 10 years: • Strong theoretical knowledge base in Software Testing; • Implementing and shaping full QA process flow: • QA strategies, and test plan development. • QA process audit and QA project audit. • Mentoring, guidance, and management of the software testing team. • Managing large and complex activities and processes. • Functional, GUI, UAT, Usability, Compatibility, Integration, and Regression testing experience, preferably in areas of desktop or web; • Mobile applications testing experience (Android, iOS) using Xcode/Android Studio; • Experience with mobile emulators; • Crypto banking applications/websites testing experience; • Good understanding of UX/UI principles ; • Experience in analyzing the requirements, creation, and execution of test cases/checklists and reporting of test results, maintenance of testing documentation; • Experience with bug tracking systems, as well as with bug report creation and verification (Atlassian Jira; Bugzilla; Taiga; Trello; TestRail; TestLink); • Experience with setting up full CI environment, using: Bitbucket, Confluence, Jenkins; • Experience with REST-API testing using Postman / SoapUI / Swagger or any other similar frameworks; • Experience with Litmus testing tool; • Experience with 3DS Max Software & testing 3D environments; • Able to evaluate a 3D object or a scene from a geometrical and perceived visual perspective; • Progress control: quality is not a compromise; • Experience in builds releasing and deployment processes; • Ability to analyze and troubleshoot problems; • Superior attention to detail and high performance; • Analytical, problem-solving, and team-working skills; • Ability to learn and adapt quickly in a dynamic environment in parallel with the actual tasks; • Experience in communication with foreign customers; • Basic knowledge of Java, and C++ programming languages; • Knowledge in Agile (Scrum, Kanban) process.

I help growing businesses in two ways: I build AI-powered automation systems that eliminate manual work, and I manage products from idea to launch. On the automation side - if your team is stuck doing repetitive ops work (lead follow-up, reporting, data entry, approvals), I turn that into a working automated system in weeks, not months. On the product side - I take messy ideas and turn them into clear specs, prioritized backlogs, and shipped products. I've done this for 10+ years across startups and enterprise, leading cross-functional teams and managing full delivery cycles. What I deliver: • AI-powered workflow automation (n8n, Claude Code) • End-to-end product management - discovery, specs, MVP, roadmap • Agile process setup and team delivery • Turn your SaaS into MCP I work best with small businesses and startups that need someone who understands both the business problem and how to actually build the solution. Have a manual process eating your team's time, or a product idea that needs a clear path? Let's talk.

Having over 15 + years of dynamic expertise, I specialize in crafting cutting-edge applications, ranging from Client/Server and MVC API to Rest API and Microservices., Mobile App, My proficiency extends to cloud environments, web servers, and N-Tier architectures, MVVM. Development Focus: I thrive on developing console applications, robust web services, and sophisticated web applications using the Microsoft Visual Studio .NET IDE. My commitment to quality is unwavering, backed by adeptness in Unit Testing, Code Review, and Source Control. Industry Insight: My broad industry knowledge enables me to tailor solutions that meet the unique demands of various business landscapes. Let's transform ideas into seamless, high-performance solutions together. Technical Proficiency: Microsoft Stack: ASP.Net, C#.NET, .Net Core, MAUI MVC API, Web API, WCF, WPF, MVVM Languages: C#, F# 4.5, T-SQL, LINQ, XAML, Xamarin Web Technologies: HTML, CSS, JavaScript, jQuery, Telerik Kendo UI Mobile development: Xamarin, MAUI Testing & Assurance: NUnit, Swagger, Postman, XUnit, Moq, Fluent Assertion Code Excellence Tools: FxCop, Resharper, Sonar Qube, Crucible Databases: SQL, MySQL, Oracle, AS 400, CouchDB, MongoDB, RavenDB Cloud Platforms: Azure, AWS Development Tools: Visual Studio .NET 2019, Visual Studio .NET 2022 Source Control: GitHub, Bitbucket, SourceTree, TeamCity, JIRA Collaborative Tools: Figma, Jira, ClickUp No-Code Tools: Proficient in leveraging no-code platforms for efficient and rapid development INDUSTRY KNOWLEGDE * Artificial Intelligence (AI), * Customer Relationship Management (CRM), * Enterprise Resource Planning (ERP), * Scheduling and Broadcasting, * Manufacturing, * Retail Marketing, * Telecommunications, * Insurance, * Procurement, * Banking and finance API Integration - DHL API - Stripe API - Authorize.Net - Twillo API - Microsoft Office 365 API / O365 API - Gmail API - Google API - Google Maps API - Amazon SP API - TravelPort API (Hotel & Air, Car) -MS Teams API (Graph API)

Hi 👋 I’m Evgeny and I have 12+ years experience in software development and created 250+ web projects! I provide a full-stack and custom software development services including creation of SaaS solutions, AI integrations, custom website development, ERP / CRM automations and building MVP. You are very welcome to message me and get a quick consultation about software development, scoping your project and quote. Just send me a short brief and let's talk! I am also in charge of Zimalab web development team. We develop high-quality custom web apps, AI solutions, eCommerce platforms, MVPs, SaaS products, ERP/CRM systems, API integrations and business automations. We develop with PHP | PHP Symfony framework | PHP Laravel framework and Python FastApi and Python Django on backend and develop with React | React.js | Next.js | HTML | CSS and Javascript on frontend. We also use AWS | Digital Ocean | git | Github | Docker and many other tools. Key services Custom Web apps | SaaS | MVP development Websites | API integrations | API development Full-stack Web Developer | Backend Developer | Frontend Developer ERP | CRM | Automation | Dashboard Tech stack Backend - PHP | PHP Laravel framework | PHP Symfony framework | LAMP | Python | FastAPI | Django Frontend - React | React.js | Next.js | Material UI |Tailwind | Vue.js |Nuxt.js | TypeScript Responsive HTML | CSS | JavaScript | jQuery | Bootstrap Devops - AWS EC2 | AWS S3 | AWS Cloudfront | AWS Lambda | git | Github | Cloudflare | CDN Database - MySQL | MongoDB | PostgreSQL | Supabase Some of my projects: Custom Software Development of ERP | CRM solution for chain of car bodyshops with a custom dashboard on PHP | Symfony | HTML | CSS | Javascript Full-stack Web Development of SaaS solution for SMS marketing and API integrations with Shopify API and Twilio API on PHP | Symfony | HTML | CSS | Javascript and development of MVP which launched within 3 months Custom Software Development of ERP | CRM solution for chain of shoe repair stores with a dashboards, orders & store management, production reports on PHP | Symfony | HTML | CSS | Javascript Custom Software Development of Hotel Booking solution and API integrations with Cubilis | RezExchange | Smarthotels on PHP | Symfony | HTML | CSS | Javascript Full-stack Web Development of SaaS dashboard for Security Company on PHP | Symfony | Vue.js | HTML | CSS Backend and Frontend development of Video Directory Website for Media Company on PHP | Symfony | HTML | CSS | AWS S3 | ElasticSearch Custom CMS Development of Course Booking platform for chain of Linguaschools on PHP | Symfony | HTML | CSS | Javascript Backend and Frontend development of VC funds directory on PHP | Laravel | HTML | CSS | Javascript Why develop custom websites or SaaS solution with me: ✅ MVP in 2-4 months ✅ QA & project management is free of charge ✅ Professional full stack developers (4-7 years experience) ✅ Proven work history with 100% Job Success ⚡ ⚡ Boosting website development speed in 2x! For the large projects we develop user side, admin and API integrations in parallel by allocating frontend and backend developers. You will get more results with shorter timeline. Also we use existing UI theme or components for rapid MVP development of user interface. 📈 🎸 Expertise across industries Our website and web apps are already used in Education, Real Estate, HoReCa, Fintech, Art, Retail, Music, Marketing, Security, Distribution, Auto and many other business areas. 👍 👍 Recommended I have a proven work history and 100% job success rate. You may contact the references from USA, UK, Germany, Belgium, Denmark, Netherlands, Switzerland and Australia. Some of the clients already have been working with me for more than 10 years! Just send me a direct message to get a free consultation! Updated 7 Feb 2026

You need someone who can truly run the company, not another manager. Hi, I'm Imran J. Aziz, and I've been the preferred operations partner for startups, scale-ups, and eight-figure companies seeking to add structure to their expansion for more than 15 years. I've assisted founders in transforming chaos into clarity, whether it's a disorganised team, a faltering fulfilment pipeline, or backend operations that consume your time and profits. As a former CFO and fractional COO, my area of expertise is creating scalable operational systems, from managing cross-functional teams and coordinating KPIs with strategic goals to optimising workflows and automating business processes. My background in tech, eCommerce, real estate, marketing firms, and blockchain has given me a broad perspective and profound understanding of the factors that actually influence performance ac ⭐⭐⭐⭐⭐ “Imran has solid project management skills and most sincerely seeks to understand and contribute to the success of our business.” – Glenn Sanford, Founder – eXp Realty ⭐⭐⭐⭐⭐ “Imran brought structure and accountability to our operations, streamlining processes and improving oversight.” – Booth Group of Companies ⭐⭐⭐⭐⭐ “Imran took charge of our operations, ensuring financial and operational targets were consistently met.” – Call Center Doctors What I Provide: ⚪ Operational Strategy & Execution: I turn the tumultuous process of expansion into a seamless business procedure. ⚪ Business Automation: I link your tools using low-code/no-code automation to save your team time on tedious tasks. I've worked with Zapier, Make (Integromat), Airtable automations, and Slack workflows. ⚪ SOPs & Process Optimisation — clear processes, painstakingly documented processes, and smooth transitions. Team Building & Culture Development: I turn people into accountable, effective groups. ⚪ Enhancing the Customer Experience: Operations should make customers feel appreciated in everything from response times to retention procedures. ⚪ Tech Stack Integration: Whether it's a CRM, advertising dashboard, or finance tool, I make sure that everything talks to each other. ⚪ KPI-Driven Management: The focus of this strategy is on margin expansion, performance, and accountability. 🛠️ Tools & Tech I Use: ClickUp | Asana | Monday.com | Notion | Slack | GSuite | Trello Zapier | Make (Integromat) | Airtable | HubSpot | GoHighLevel | Salesforce Shopify | QuickBooks | Xero | Stripe | Meta Ads | Google Ads | Klaviyo 🏆 A Few Wins: ⚪ Launched and systemized operations for a national real estate brokerage (10,000+ agents onboarded) ⚪ Built an automated CRM and commission system for a 7-figure marketing agency ⚪ Reconciled five years of backlogged financials to help a tech firm secure funding from Intel Capital ⚪ Automated onboarding, fulfillment, and reporting for a Shopify brand, cutting manual tasks by 70% ⚪ Integrated ClickUp, Slack, and Airtable for a remote SaaS team, reducing project delays by 40% ⚪ Scaled operations for a healthcare startup, implementing SOPs, a helpdesk system, and training modules ⚪ Designed and launched a KPI dashboard for a distributed team of 30+ employees using Google Data Studio ⚪ Helped an eLearning platform streamline their customer onboarding and support process, improving retention by 22% ⚪ Restructured a logistics company’s supply chain ops and automated vendor tracking through Airtable and Make ⚪ Supported a blockchain platform with project management systems and smart contract delivery workflows ⚪ Turned a real estate wholesaling business’s disorganized CRM into an automated lead and follow-up machine 🧭 What You Can Expect: ✅ Streamlined onboarding ✅ Real solutions, no buzzwords ✅ Automations that save hours daily ✅ Operations that scale with you ✅ A trusted partner who thinks like a founder Let's discuss if you're prepared to scale and quit micromanaging. My job is to construct the business's system, remove bottlenecks, and assist you regain your attention and time. ________________________________________________________________________ Keywords: Operations Manager, Virtual Operations Manager, Remote Operations Consultant, Small Business Process Improvement, Startup Operations Support, Operations Strategy for SMEs, Project Management Freelance, Budgeting & Forecasting for Small Business, Workflow Optimization, KPI Tracking, Team Leadership for Small Teams, Cross-Functional Coordination, Inventory Management for SMEs, Customer Experience Improvement, Cost Reduction Strategies, Strategic Planning for Small Business, Resource Allocation, Risk Management Consultant, E-commerce Operations, Operations Automation, ADHD, Supply Chain Management, Business Automations, Process Improvement, Continuous Improvement, Project Management, Budgeting & Forecasting, Strategic Planning, Workflow Optimization,

🚀 Atlassian Certified Professional | Jira, Confluence & ClickUp Expert 🏆 Top Expertise Backed by Certifications & Experience ⏱️ 5000+ Hours of Hands-On Project Experience ✅ Certifications 🎖️ ACP-120 – Jira Administration for Cloud 🎖️ ACP-620 – Managing Jira Cloud Projects ⭐ Certified ClickUp Expert 💼 Professional Summary Dedicated and results-driven Atlassian professional with 6+ years of experience as a Jira & Confluence Administrator. Proven track record of delivering scalable, well-governed solutions while working under pressure and adapting quickly to complex business requirements. I focus on building clean, efficient systems that enhance productivity, visibility, and organizational branding. 🛠️ Core Skills & Expertise 🔹 Jira Service Management (JSM) ✔️ End-to-end setup of JSM projects ✔️ ITSM, Customer Service Management, Internal Service Desks ✔️ Request types, portals, SLAs & queues 🔹 Jira Configuration & Administration ✔️ Custom fields (LOV, Cascaded, Text, Select, Multi-Select, etc.) ✔️ Field configuration & context optimization ✔️ Screen schemes (Create / View / Edit) & issue type mapping 🔹 Workflow Design & Automation ✔️ Custom workflow creation from scratch ✔️ Statuses, transitions, validators, conditions & post-functions ✔️ Workflow transition screens & governance best practices 🔹 Confluence ✔️ Space setup & permission models ✔️ Process documentation & knowledge bases ✔️ Jira–Confluence integration 🔹 ClickUp ✔️ Workspace & hierarchy design ✔️ Automations, dashboards & task governance ✔️ Migration & optimization for scaling teams 🌟 Why Clients Choose Me 📌 Clean & scalable configurations (not quick hacks) 📌 Strong understanding of business + technical needs 📌 Clear communication & documentation 📌 Reliable delivery with long-term system thinking

I’m an AI Product Manager & Product Strategist with 7+ years of experience across 25+ digital products in AI, SaaS, FinTech, E-commerce, Energy, CRM, Real Estate, TravelTech, LegalTech, and more. I’ve led products across Europe, North America, Australia, Singapore, and the Middle East, both inside teams and through Inshirah, my product consultancy. My approach is simple: build what matters, reduce complexity, enable teams, and make the product deliver real value. 👨‍💻 How I work AI Product Management & AI Builder Work • Design AI features, agent flows, LLM behaviors, AI Evals, and automation systems • Build and optimize multi-agent workflows (reasoning, routing, prompts, tools) • Shape AI UX, biasness, guided flows, structured inputs, guardrails, user intent mapping • Integrate AI into core product workflows (onboarding → activation → lifecycle) • Hands-on with Audos, Relevance, LLMs, n8n, Zapier, Make, Lovable, GHL, and 20+ tools/platforms. Product Strategy & Discovery • Define problem statements, value propositions, and opportunity areas • Conduct research, competitor insights, JTBD analysis, hypothesis validation • Create simple, actionable roadmaps using Impact/Effort, RICE, MoSCoW, and similar Execution, Delivery & Team Leadership • Lead cross-functional delivery using Scrum/Kanban/Scrumban • Write PRDs, user stories, acceptance criteria, and system workflows • Facilitate refinement, sprint planning, reviews, and retros • Remove blockers, improve communication, and align engineering, design, and business • Establish SOPs, product ops foundations, and documentation systems Growth, Analytics & Continuous Improvement • Measure activation, retention, funnels, and user behavior to inform decisions • Run MVPs, PoCs, and experiment loops to validate direction quickly • Automate onboarding, support, and operational workflows to reduce friction 🚀 Where I create impact • Turn chaotic or stalled products into clear, focused product strategies • Improve team delivery performance by 40–80% through structure & alignment • Design AI and automation workflows that reduce manual effort and improve UX • Support founders in shaping MVPs, roadmaps, and execution plans that actually ship 🔍 What I'm open to • AI Product Manager / Senior PM / Product Lead roles • Productized or subscription-based PM/AI partnerships through my agency - Inshirah • Coaching founders and PMs on product strategy, AI adoption, and delivery systems If your product or team needs clarity, momentum, or a stronger structure, I can help you build with direction and scale with confidence.

I have been working in IT industry since last 10 years and have worked over a lot of projects, some more prominent projects are mentioned below, - Migration from Google Workspace to Microsoft 365 - Domain and DNS level configuration in the Microsoft or Google Workspace - Configuration of Applications and management of Microsoft 365 - Migration from IMAP/POP3 to Microsoft 365 - AMC for Microsoft 365 applications - IP/Telephony solution deployment (3CX, Yeaster, Avaya, Panasonic) - Firewall deployment plus VPN tunneling and VPN client configurations - IT Infrastructure Management.

➡ “Need your SaaS or back-office workflows to ‘just work’—without adding more code or headcount? I’m a former CIO/CTO who now builds low-code automation, AI-powered decision engines, and cloud-native platforms that cut manual effort by 60-90 %. I specialise in Zapier/N8N/Make + custom APIs on GCP & AWS ⭐Saved $120 k/yr for a fintech lender by migrating legacy MS-SQL + Caspio to serverless Postgres and n8n automation ⭐Streamlined HOA Management & PropTech Automation – Reduced monthly dues-reconciliation time for a 50-community HOA SaaS by digitalizing processes and integrations with Stripe, QuickBooks/Enumerate, and Twilio-driven property registry—all deployed different features with zero downtime. ⭐Scaled Global Insurance Broker Platform – Onboarded new countries by refactoring the quote-and-bind engine into low-code technology, automating multilingual policy issuance with n8n + Lambda, and lifting system uptime to 99.98 % across 2 continents. I'm a seasoned IT Executive and Project Manager with a rich background in leading technological and digital initiatives across various sectors — now bringing my expertise to freelance projects on Upwork. With a proven track record of driving innovation and operational efficiencies in industries including finance, insurance, telecommunications, energy/utilities, and pharmaceuticals, I've led teams to deliver high-impact projects for major organizations. ⭐ What I Bring to Your Project ⭐ ✅ Expertise in Digital Transformation: Extensive experience in managing and executing complex IT projects, focusing on business efficiency and technological innovation. ✅ Web Application Development: Proven success in building and scaling web applications, including microservices and cloud-based platforms. ✅ Low-Code and Process Automation: Skilled in automation and integration using platforms like Make.com, Zapier, n8n, Caspio, and Airbase to streamline operations and enhance business performance. ✅ AI and Data-Driven Solutions: Leveraging AI and machine learning to optimize business processes and drive intelligent decision-making. ✅ Cloud Expertise: Deep knowledge of cloud platforms including Azure, AWS, and GCP, with multiple certifications to back up my skills. ✅ API Integration: Strong background in creating and managing API integrations to enhance platform interoperability and efficiency. ✅ Operational Excellence: Focused on delivering measurable results through strategic insights and operational improvements. ✅ Commitment to Communication: Ensuring 24/7 transparency and regular updates throughout the project lifecycle. ⭐ Why Choose Me ⭐ ✅ Strategic Value: My approach is centered on aligning technology with business goals, delivering measurable value and competitive advantages. ✅ Over-Delivering: I aim to exceed expectations, ensuring clients are not just satisfied but impressed with the results. ✅ Reliable and Transparent: Open communication and regular progress updates to keep you informed and confident. ✅ Partner in Success: Beyond execution, I offer strategic insights to maximize long-term impact and business alignment. 🌟 About Me With a career as a CTO, CIO, IT Manager, and Technology Strategist in leading corporations, I'm now focused on helping businesses navigate technological challenges and drive innovation through web development, automation, and cloud-based solutions. Whether it's building scalable applications, automating business processes, or integrating complex platforms — I bring the expertise to deliver results. Let’s collaborate to make your next project a remarkable success! 🚀