Hi there, and welcome to my profile 💙 Are you looking for a reliable 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 / 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 who can support your business operations, manage projects, and keep your business running smoothly? I’m a native Vietnamese speaker with strong English skills, currently based in Asia and flexible with US/EU time zones. With 𝟗+ 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 across finance, accounting, operations, project management, and business support, I help businesses improve workflows, reduce costs, and deliver projects on time. My solid background in 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐚𝐜𝐜𝐨𝐮𝐧𝐭𝐢𝐧𝐠, including analysis, budgeting, pricing, invoicing, bookkeeping, enables me to support informed decision-making and effective cost control. I’ve also 𝐥𝐢𝐯𝐞𝐝 𝐚𝐧𝐝 𝐰𝐨𝐫𝐤𝐞𝐝 𝐢𝐧 𝐄𝐮𝐫𝐨𝐩𝐞 𝐟𝐨𝐫 𝐬𝐞𝐯𝐞𝐫𝐚𝐥 𝐲𝐞𝐚𝐫𝐬, which allows me to communicate effectively and adapt to international, cross-cultural working environments. With 𝟓+ 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 as a Project Manager, I bring “𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐦𝐢𝐧𝐝𝐬𝐞𝐭, 𝐬𝐤𝐢𝐥𝐥𝐬𝐞𝐭, 𝐚𝐧𝐝 𝐭𝐨𝐨𝐥𝐬𝐞𝐭” to manage projects end-to-end, ensuring deadlines, budgets, and deliverables are met. I’ve also worked as an Executive Assistant for 5+ years, supporting entrepreneurs and business owners, CEO, CFO in managing operations, priorities, and improving overall efficiency. I focus on business operations, process improvement, and working across teams to keep things running smoothly. I don’t just complete tasks. I look at how things work, spot gaps, and turn ideas into clear, practical actions to make projects move forward efficiently. 𝐎𝐯𝐞𝐫 𝐭𝐡𝐞 𝐲𝐞𝐚𝐫𝐬, 𝐈’𝐯𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭𝐞𝐝: • End-to-end project and operations management, from strategic planning through execution. • E-commerce management & customer support • Market research, data analysis & startup operations • Logistic coordination, Sourcing, procurement & supplier management (Alibaba, Etsy, Amazon, Shopify, Globalsources, and Shopee...) • Bookkeeping, Financial analysis & tracking, invoicing, reporting & cost control (Misa, QuickBooks, Easybill, Qonto) • CRM management & data organization 𝐓𝐨𝐨𝐥𝐬 & 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐈 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡: • Google Workspace, Microsoft Office (Excel, Word, PowerPoint, Outlook) • Project Management: Trello, Asana, ClickUp, Notion • CRM: Zoho CRM, Monday CRM, Bitrix24 • Communication: Slack, Zoom, Meet • Tools: ChatGPT, Gemini, Deepseek, Canva, CapCut, ElevenLabs, PixVerse • Travel & Booking Systems: Amadeus 1A, Bookingdotcom, Airbnb, airline platforms, Tripdotcom, Agoda. I am detail-oriented, proactive, good at solving problems and comfortable working in fast-paced, remote environments. I adapt quickly to new tools and systems, and I focus on delivering accurate, high-quality work. If you’re looking for a Virtual Assistant, Business Support Specialist, or Project Coordinator who can take ownership and help your business grow, I’d be happy to support your project and strong team. Thank you for being so interested in my profile.

Are you looking for a reliable, detail-oriented Airbnb Virtual Assistant who can help you maximize your occupancy rate, maintain 5-star guest satisfaction, and take the daily stress off your plate? With over 5 years of hands-on experience managing 15+ Airbnb properties in the UK, USA, Austria, Germany, and Switzerland markets, I specialize in end-to-end property management, from guest communication and maintenance coordination to cleaning scheduling, check-ins/outs, and performance reporting. Here’s what I can help you with: ✅ Guest communication & 24/7 support (Hospitable, Airbnb, Booking.com) ✅ Manage reservation requests: confirmations, cancellations, and changes. ✅ Calendar management ✅ Cleaning & maintenance coordination (teams and vendors) ✅ Inventory tracking and restock management ✅ Review management and dispute handling ✅ Reporting, task tracking & automation setup (Monday.com, Asana, Google Workspace) I understand how important it is to deliver an exceptional guest experience while keeping operations seamless, and that’s exactly what I provide. My goal is to make hosting effortless and profitable for you. 📩 Let’s connect today, tell me about your Airbnb business, and I’ll show you how I can help you scale it while you enjoy true peace of mind.

Creative and Tech-Savvy VA | Social Media | AI Video Creation | Customer Support If you need someone who can run your social media, produce video content, and handle your customers without you having to micromanage any of it, you are in the right place. I'm Rome. I'm a Top Rated Virtual Assistant with a perfect Job Success Score, over 100K earned on Upwork, and 14,000 hours of real, hands-on client work across industries. I don't just complete tasks. I help businesses run smoother, look better online, and grow with less effort on your end. AI Video Creation I produce high-quality AI-generated videos for social media ads, product promotions, and brand content. Fast turnaround, brand-aligned, and ready to publish on Instagram, TikTok, Facebook, and YouTube. Social Media Management Content strategy, short-form video planning, captions, scheduling, and community engagement. I keep your brand consistent, active, and worth following. Customer Support Email, chat, SMS, and social media support that is quick, professional, and human. I resolve issues, retain customers, and protect your brand reputation. Operations and Admin Workflow management, file organisation, campaign tracking, and backend admin. I keep everything running quietly in the background so nothing falls through the cracks. I also work with AI and automation tools including Make, ChatGPT, and Claud to speed up repetitive tasks and build smarter systems for my clients. My clients come back not just because I get the work done, but because they stop worrying once they hand it to me. That is the standard I hold myself to on every project. Top Rated. 100% Job Success Score. Ready to start. Send me a message and let's talk about what you need.

If your inbox is piling up, tasks are slipping, and your schedule feels out of control, I can step in and handle it. I work with busy entrepreneurs and service-based businesses to keep their day-to-day operations running smoothly. Instead of just “assisting,” I take ownership of tasks so you don’t have to think about them twice. With 3+ years of experience as a Virtual Assistant, I’ve helped clients stay organized, respond faster, and free up hours every week by managing admin, communication, and systems behind the scenes. 💼 What I Handle For You: Inbox & Email Management → Organizing, prioritizing, and responding so nothing gets missed Calendar & Scheduling → Booking, rescheduling, and keeping your schedule conflict-free CRM & Data Management → Updates, tracking, lead management, and clean organization Customer Support → Professional communication that keeps clients satisfied Task & Project Coordination → Keeping everything on track and deadlines met Social Media Support → Scheduling content + basic Canva designs Website Updates → Blog uploads, formatting, and backend support (Squarespace, Kajabi) Short-Term Rental Support (Hostaway) → Guest communication and listing management ⚡ How I Add Value: I don’t wait to be told what to do, I stay proactive and keep things moving I help reduce overwhelm by bringing structure and clarity to your workflow I make sure small tasks don’t turn into big problems 🧠 Tools I’m Comfortable With: Notion, Google Workspace, Slack, Canva, CRM systems, scheduling tools, and more 🤝 What It’s Like Working With Me: Reliable. Detail-oriented. Easy to communicate with. You won’t need to follow up constantly. I make sure things get done. If you’re looking for someone who can take tasks off your plate and help your business run more smoothly, I’m ready to get started.

Assistant virtuel bilingue FR/EN Gestion, recouvrement et pré-comptabilité (Pennylane) Je ne suis pas un assistant qui attend des consignes : je gère. Pendant plus de 3 ans, j'ai été Chef de service développement chez Berceau des Rois / Les Petits Babadins, à la tête d'une équipe de 6 personnes, sur un réseau qui est passé d'une soixantaine de micro-crèches en Île-de-France à un réseau national de plus de 150 établissements après l'entrée d'un fonds d'investissement au capital. J'ai piloté cette croissance et tenu l'exploitation quotidienne. concrètement : • Pilotage de travaux et appels de fonds J'ai suivi les chantiers d'aménagement des crèches du premier plan à la livraison. Je lis un plan, je comprends le découpage en lots (gros œuvre, CVC, électricité, plomberie, finitions) et je tiens les dossiers réglementaires : permis de construire (PC), déclaration préalable (DP), autorisation de travaux (AT), conformité ERP type 5, notices de sécurité et accessibilité PMR. Le nerf de la guerre : déclencher les appels de fonds auprès des investisseurs et des foncière. Pour ça, il fallait budgétiser chaque poste, chiffrer l'avancement réel et anticiper les décaissements. Un appel de fonds mal calibré, c'est une trésorerie de projet qui dérape. Je manie le jargon BTP pour cadrer un budget, pas pour faire illusion. • Développement réseau et coordination réglementaire Mon cœur de métier : ouvrir des crèches. Recherche de locaux, analyse d'emplacements, négociation de baux commerciaux, montage des dossiers PMI (Protection Maternelle et Infantile), démarches en Mairie, autorisations d'ouverture, coordination des architectes, bureaux de contrôle et commissions de sécurité. Sur une dizaine de sites simultanément, avec un planning serré : un dossier incomplet ou une inspection ratée, c'est une ouverture qui glisse de plusieurs mois avec le loyer qui court déjà. Pour piloter ça à l'échelle nationale, je m'appuyais sur Monday, Trello, Clickup (suivi de construction multi-sites). • Harmonisation et déploiement d'outils (benchmark réseau) Intégrer un réseau racheté, c'est unifier des pratiques dispersées. J'ai construit une boîte à outils complète adoptée par des équipes terrain aux profils variés : documents cadres (règlement de fonctionnement, projet d'établissement, lettre d'intention), facturation automatisée via Crechekit, tableaux de bord CA et taux de remplissage, campagnes de communication interne et externe. Objectif : remplissage optimal et croissance du chiffre d'affaires de chaque structure. • Commercialisation et SAV inscription des familles Une crèche vide ne rapporte rien. J'assurais le suivi commercial du remplissage : réponse aux familles, présentation des places, accompagnement du dossier d'inscription, relation jusqu'à la signature. Un SAV famille exigeant rigueur d'un dossier administratif et tact avec un parent qui confie son enfant sur un flux quotidien important en contexte multi-sites. • Facturation aux familles, pointage et recouvrement Je gérais le cycle de facturation complet : pointage des présences réelles (la facturation crèche dépend des heures contractualisées et effectives), établissement et envoi des factures mensuelles, régularisations. Et le recouvrement qui va avec : relances échelonnées, suivi des impayés, communication avec les familles débitrices ferme et humain à la fois. • Gestion des loyers, foncières et bailleurs Les murs appartenaient à des foncières et bailleurs. J'assurais l'interface preneur : suivi des loyers commerciaux, quittances, communication bailleurs, renouvellements et révisions de bail, et gestion des impayés bailleurs sur un parc de plusieurs établissements. • Coordination financière internationale (Touristdoc) Avant les crèches, chez Touristdoc (plateforme de coordination médicale internationale) : suivi de facturation et coordination des flux financiers entre assureurs et prestataires de santé, en environnement multilingue. ---------------------------------- EN — Bilingual FR/EN Virtual Assistant | Management, Debt Recovery & Pre-Accounting (Pennylane) I don't wait for instructions I manage. For 3+ years I was Development Manager at Berceau des Rois / Les Petits Babadins, leading a team of 6, scaling the network from 60 daycare centers in the Paris region to a 150+ national network after a private equity fund entered the capital. I drove that growth and ran daily operations. Construction follow-up & capital calls Managed facility build-outs end-to-end: reading plans, work packages, regulatory files (PC/DP/AT, ERP type 5, safety & accessibility). Budgeted each cost line to trigger investor capital calls on time. Network development & compliance Site sourcing, lease negotiation, PMI files, town-hall permits, coordination of architects and safety commissions across 10 sites at once, tracked on Monday. Tools & standardization Built a full toolkit adopted across dispersed field teams: framework documents, automated billing (Crechekit),

Are you spending too much time managing leads, updating your CRM, handling administrative tasks, and following up with clients instead of growing your business? I help founders, agencies, coaches, and service-based businesses streamline operations, organize customer data, and automate repetitive tasks so they can save time, improve productivity, and focus on revenue-generating activities. Whether you need a reliable Executive Virtual Assistant, CRM Administrator, or Automation Specialist, I can help you create efficient systems that keep your business running smoothly. How I Can Help: ✅ Executive Virtual Assistance ✅ Calendar & Email Management ✅ CRM Setup, Cleanup & Optimization ✅ GoHighLevel (GHL) Administration ✅ Zoho CRM Management ✅ HubSpot CRM Support ✅ Lead Tracking & Pipeline Management ✅ Data Entry & Database Maintenance ✅ Data Cleaning & Quality Assurance ✅ Workflow Automation (Zapier, Make, GHL) ✅ Customer Support & Client Communication ✅ SOP Creation & Process Documentation ✅ Reporting & Spreadsheet Management ✅ Project Coordination & Administrative Support 🎑Tools I Work With: • GoHighLevel (GHL) • Zoho CRM • HubSpot CRM • Zapier • Make (Integromat) • Google Workspace • Microsoft Office • Google Sheets & Excel • ClickUp • Trello • Asana • Slack • Microsoft Teams 🎁🎇What You Can Expect: ✔ Organized and proactive support ✔ Clear and professional communication ✔ Accurate and detail-oriented work ✔ Faster processes through automation ✔ Improved CRM organization and lead management ✔ Reliable delivery and commitment to quality My goal is simple: help you save time, reduce operational bottlenecks, and build systems that support long-term business growth. If you're looking for a dependable Executive Virtual Assistant and CRM Automation Specialist who can help your business run more efficiently, let's connect and discuss your project.

𝗧𝗼𝗽-𝗥𝗮𝘁𝗲𝗱 | 𝟳𝟬𝟬+ 𝗝𝗼𝗯𝘀 | 𝟮𝟲,𝟬𝟬𝟬+ 𝗛𝗼𝘂𝗿𝘀 | 𝟴 𝗬𝗲𝗮𝗿𝘀 𝗼𝗻 𝗨𝗽𝘄𝗼𝗿𝗸 You need accurate B2B leads, clean CRM data, and verified contact lists — without chasing your freelancer for updates. That's exactly what I deliver. I specialize in B2B lead generation, list building, email finding, and CRM data cleaning for businesses in SaaS, Real Estate, E-Commerce, Legal, and Medical industries. My triple-check workflow ensures 99.9% accuracy on every delivery. 𝗪𝗵𝗮𝘁 𝗜 𝗱𝗼 𝗳𝗼𝗿 𝘆𝗼𝘂: • B2B Prospect Lists with verified emails + LinkedIn URLs • LinkedIn Sales Navigator sourcing & skip tracing • CRM data entry, cleaning & deduplication (HubSpot, Salesforce, Zoho, Pipedrive) • Email verification using MillionVerifier, Hunter, Snovio • Web research, data entry & virtual assistant support Tools I use: Apollo | SalesQL | LinkedIn Sales Navigator | Hunter | Snov | Crunchbase | HubSpot | Salesforce | Airtable | GHL | Excel | Google Sheets ✅ 𝟵𝟵.𝟵% 𝗮𝗰𝗰𝘂𝗿𝗮𝗰𝘆 | ⏱️ 𝗢𝗻-𝘁𝗶𝗺𝗲 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 | 💬 𝗦𝗮𝗺𝗲-𝗱𝗮𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗲 | 🔒 𝗡𝗗𝗔-𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝘁 Ready to get started? Send me your project details and I'll respond within a few hours with a free sample or action plan.

Top Rated Plus VA specializing in Real Estate operations — I help property managers, Airbnb hosts, and real estate agents run smoother businesses with less stress. 2,400+ Upwork hours. 96% JSS. Results-focused, bilingual, and available now. If you need someone who shows up proactively, communicates clearly, and gets things done without micromanagement — you've found her. 🏡 REAL ESTATE & SHORT-TERM RENTAL SUPPORT ━━━━━━━━━━━━━━━━━━━━━━━━ ✅ Airbnb & VRBO listing optimization (titles, descriptions, photos, pricing) ✅ Guest communication, booking coordination & calendar management ✅ Market research & competitive pricing strategy ✅ CRM & database management for agents and property teams ✅ Back-office support for property managers and hosts 🗂️ EXECUTIVE ASSISTANT & ADMIN SUPPORT FOR REAL ESTATE TEAMS ━━━━━━━━━━━━━━━━━━━━━━━━ ✅ Inbox & calendar management (Google Suite, Outlook, Notion) ✅ Travel coordination, scheduling & meeting preparation ✅ Document creation, reports, data entry & research ✅ Project tracking & operational planning (ClickUp, Asana, Trello) ✅ Light bookkeeping & budget tracking 📱 MARKETING & SOCIAL MEDIA ━━━━━━━━━━━━━━━━━━━━━━━━ ✅ Content calendar planning & scheduling (Instagram, Facebook, LinkedIn) ✅ Canva design for social media, branding & presentations ✅ Community engagement & audience growth ✅ Performance tracking & reporting (Metricool, native Insights) ✅ Ad copywriting & cross-platform brand consistency ━━━━━━━━━━━━━━━━━━━━━━━━ WHY CLIENTS KEEP COMING BACK I'm bilingual (English/Spanish — native level), detail-oriented, and I treat your business like my own. With a background in business administration (MBA) and hands-on experience across real estate, marketing, and executive support, I bring structure to chaos and results to every project. ✦ Top Rated Plus on Upwork ✦ 96% Job Success Score ✦ Avg. response time: under 4 hours ✦ Available for long-term partnerships and hourly or fixed-price projects Currently accepting new clients — message me to discuss your needs and I'll typically respond within a few hours.

⭐ Top-Rated Plus | 12+ Years Experience | 200+ Happy Clients | Pro Real Estate & Business VA/PA ⭐ Hi there! I’m Rakesh, a Top Rated Plus Virtual Assistant / Personal Assistant with 12+ years of experience and 30,000+ working hours helping Investors, Wholesalers, Realtors, Brokers, CEOs, Coaches, and Small–to–Large Businesses scale smoothly and profitably. I bring a rare combination of Real Estate expertise + Digital Marketing + Operations + Admin Management — everything you need in ONE reliable professional. 🚀 Why Clients Hire & Rehire Me (200+ Satisfied Clients) ✔ 12+ years with U.S. real estate investors, agents & wholesalers ✔ Skilled in property research, lead generation, comps, due diligence and more.. ✔ ISA-level communication, appointment setting & CRM mastery ✔ Strong admin + operations + marketing background + Content Creation Experience ✔ Fast learner, problem-solver, long-term partnership mindset ✔ Proven ability to run entire backend operations for busy entrepreneurs ✔ Available anytime, Fast Communication, Results oriented and Dedicated! ✔ Automations, Artificial Intelligence, and Integrations Experience. 🏡 Real Estate Expertise (14+ Years) ✅Property research, comps, valuations & market insights ✅Lead generation for investors, wholesalers & agents ✅Transaction coordination (contract-to-close) ✅CRM management, ISA follow-ups & appointment setting ✅MLS listing assistance & due diligence ✅Managing VAs, solving tech/admin issues ✅Dispositions handling, outbound and Inbound calling ✅Automations and Integrations ✅Real estate operations handling from scratch ✅ Content creation and digital marketing 📈 Digital Marketing & SEO ✅Social media management & content creation ✅SEO-friendly blogs, landing pages & ad copy ✅Email campaigns, branding & presentations ✅PPC basics, lead funnels & engagement strategy I help businesses build visibility and generate consistent leads. 🎨 Content & Design (Adobe + Canva) ✅Reels, graphics, flyers, brochures ✅Real estate marketing materials ✅Websites, presentations, scripts & brand assets ✅Video editing/Video creation 🧑‍💼 Virtual Assistance & Admin ✅Calendar & inbox management ✅Data entry, spreadsheets, CRM updates ✅Research, documentation, SOPs ✅Customer support & operations support ✅CRMs handling and management ✅Outbound and Inbound Calling ✅ Sales and all types of marketing 🤝 Why Clients Hire Me ✔ 12+ years proven experience ✔ Professional, proactive & long-term mindset ✔ High accuracy, fast turnaround & confidentiality ✔ Multitasker with excellent communication If you’re looking for a multi-skilled, reliable, long-term VA/PA who can manage operations, marketing, and real estate tasks at a high professional level… I’m here to help you scale. Send me a message and let’s discuss your needs. 🚀:) Talk Soon! Let's Grow Together

📌📌I specialize in full-cycle bookkeeping & property management for short-, mid-, and long-term rental properties, ensuring accurate financial records, seamless operations, and insightful reporting. With extensive expertise in property management platforms like AppFolio, Buildium, Rent Manager, DoorLoop, Yardi, Guesty, and PMS systems, I provide comprehensive support tailored to the unique needs of rental businesses. For short- and mid-term rentals, I excel in co-hosting and end-to-end management. I optimize STR listings by creating compelling descriptions, setting competitive pricing, and identifying arbitrage opportunities. My skills in rental market analysis provide clients with data-driven insights to stay ahead in the market. As a proficient communicator, I serve as the responsive point of contact for guests, ensuring smooth check-ins, check-outs, and prompt resolutions to inquiries and concerns. I oversee cleaning and maintenance schedules with precision, guaranteeing high-quality results that enhance guest experiences. Additionally, I specialize in crafting thoughtful guest review responses to maintain top ratings. For long-term rentals, I offer a range of services including tenant screening, leasing, and maintenance coordination. My expertise in marketing strategies ensures maximum occupancy, while my attention to detail guarantees a smooth rental process for landlords and tenants alike. By leveraging tools like Monday.com and OTAs such as Airbnb, OwnerRez, and FurnishFinder, I streamline operations, enhance efficiency, and deliver exceptional results across rental portfolios.