After helping hundreds of businesses fix their operations, I noticed a pattern: the companies that struggled weren't missing tools. They were missing structure. They had ClickUp but no architecture. They had team members but no SOPs. They had automations but no logic connecting them. Everything worked in isolation and nothing worked together. That's the exact problem I was built to solve. I'm Azba, a ClickUp Certified Consultant and Operations Architect. I design end-to-end business systems that connect your tools, document your processes, and automate your workflows so your business operates like a machine, not a group chat. Core services: ✦ ClickUp Workspace Design & Architecture ✦ Business Process Automation (Zapier, Make, ClickUp) ✦ Standard Operating Procedures & Documentation ✦ Operations Strategy & Process Improvement ✦ Project Management Systems ✦ Fractional COO & Executive Operations Support Vetted ClickUp Consultant. 100+ businesses served. Featured on ClickUp's official partner directory.

When a company hits $1M+/month and starts breaking from the inside — that's when they call me. I step in as a Fractional COO and take the weight off the CEO's shoulders: operations, team structure, accountability systems, and execution cadence. Not advice. Actual ownership. I've run IT departments of 100+ developers, managed city-wide infrastructure deployments, and built 15 luxury villas with 35+ contractors — always on time, always on budget. I know what operational chaos looks like from the inside, and I know how to stop it. My clients don't need another consultant with a framework. They need someone who has actually been in the chaos and built the way out. If your company is growing faster than your systems — let's talk. ----------- I build operational systems with the same precision I used to construct luxury villas—turning high-stakes chaos into scalable digital architecture. Strategic Integrator & Venture Architect | YC Alum | Operations Expert I don't just design the blueprint; I lead the construction. As a Y Combinator (YC) program participant and Founder Institute (FI) Graduate, I have spent the last decade architecting high-stakes product launches and securing major funding (including a €200,000 EU Innovation Grant). But unlike many strategic advisors, my expertise isn't limited to the boardroom. I am a Hybrid Operator who has scaled IT departments of 100+ developers, managed city-wide fiber-optic deployments, and built 15 luxury villas from scratch in record time. I bridge the gap between "Visionary" ideas and "Hard-won" reality. What I bring to your venture: Fractional COO & Operational Cadence: I don't just give advice; I install systems. I implement L10 meetings, Scorecards, and Accountability Charts to turn founder-led chaos into a team-led machine. Infrastructure & Scale: From leading an IT department for an Austrian market leader to scaling a 30-vehicle taxi fleet, I know how to manage people, logistics, and technology at scale. High-Stakes Launches: Led $890k+ hardware launches (Baggizmo, Wiseward) and architected global operations across UAE, US, and EU jurisdictions. Venture Architecture & De-Risking: I help founders navigate the 'Valley of Death' by using AI-driven automation and proven GTM frameworks to ensure capital is spent on growth, not mistakes. Key Track Record: Accelerator Pedigree: YC program experience, FI Graduate, and one of only 5 in the EU for FounderX. Physical & Digital Execution: Proven success in both high-stakes construction (15 villas / 35+ contractors) and large-scale IT (100+ devs). Author & Expert: Author of the "Crowdfunding Momentum Kit" and frameworks like "From 0 to Product" and "Chaos to Million". I am looking for high-momentum projects that require more than just a manager—they require a Partner who can talk to both VCs in the boardroom and crews on the ground.

I help founders and SaaS leaders find the real cause behind growth problems and fix it at the process level. Most founders already know something is wrong. Projects drag, customers churn, and the business feels harder to run than it should. What looks like a sales or marketing problem is usually an operations problem that nobody has named yet. At Cisco I protected more than $40 million in recurring revenue over five years by finding and fixing the operational blind spots that were quietly driving churn. At Wi-Tronix I built the customer success and training infrastructure that generated over $1 million in direct revenue and drove SaaS adoption across Class I railroads. I find what is actually broken. I fix it. I document it so it stays fixed. If your business feels harder to run than it should, that is worth a conversation. If your business feels harder to run than it should, that is worth a conversation.

𝙁𝙚𝙚𝙡𝙞𝙣𝙜 𝙡𝙞𝙠𝙚 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙞𝙨 𝙧𝙪𝙣𝙣𝙞𝙣𝙜 𝙮𝙤𝙪 𝙞𝙣𝙨𝙩𝙚𝙖𝙙 𝙤𝙛 𝙩𝙝𝙚 𝙤𝙩𝙝𝙚𝙧 𝙬𝙖𝙮 𝙖𝙧𝙤𝙪𝙣𝙙? 𝙇𝙚𝙩’𝙨 𝙛𝙞𝙭 𝙩𝙝𝙖𝙩! 👇🏻 🚀 Move from overwhelmed to organized with tailored systems 🛠️ Build efficient operations that make your day-to-day effortless 📈 Achieve growth and scalability with ease 𝙁𝙚𝙚𝙡𝙞𝙣𝙜 𝙤𝙫𝙚𝙧𝙬𝙝𝙚𝙡𝙢𝙚𝙙 𝙬𝙞𝙩𝙝 𝙙𝙞𝙨𝙤𝙧𝙜𝙖𝙣𝙞𝙯𝙚𝙙 𝙨𝙮𝙨𝙩𝙚𝙢𝙨? You’re not alone – I’ve been there! My job is to step in, clean up the mess, and set you up with processes that save time, reduce stress, and make scaling your business a breeze. 𝙄𝙢𝙥𝙧𝙤𝙫𝙚 𝙥𝙧𝙤𝙙𝙪𝙘𝙩𝙞𝙫𝙞𝙩𝙮, 𝙡𝙚𝙩'𝙨 𝙙𝙤 𝙩𝙝𝙚𝙨𝙚! 🗓️ 30-60-90 Day Plans to create clarity and direction 📑 SOP Creation so your team knows exactly what to do, every time 👥 Team Management – from hiring to onboarding, I’ve got it covered 🛠️ Systems Setup that’s tailored to your business needs 🔄 Process Improvement & Training to keep things running smoothly 💎 𝙋𝙍𝙊𝙅𝙀𝘾𝙏 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 👉 𝘒𝘦𝘦𝘱𝘪𝘯𝘨 𝘺𝘰𝘶𝘳 𝘱𝘳𝘰𝘫𝘦𝘤𝘵𝘴 𝘧𝘳𝘰𝘮 𝘧𝘢𝘭𝘭𝘪𝘯𝘨 𝘰𝘧𝘧 𝘵𝘩𝘦 𝘳𝘢𝘪𝘭𝘴 (𝘢𝘯𝘥 𝘺𝘰𝘶𝘳 𝘴𝘢𝘯𝘪𝘵𝘺 𝘪𝘯𝘵𝘢𝘤𝘵) ✦ I’ll create clear plans and schedules to keep everything on track. ✦ Coordinate your team like a pro so nothing slips through the cracks. ✦ Build workflows that make sense—and actually get results. ✦ Keep you in the loop with updates that are helpful, not overwhelming. 💎 𝘽𝙐𝙎𝙄𝙉𝙀𝙎𝙎 𝘿𝙀𝙑𝙀𝙇𝙊𝙋𝙈𝙀𝙉𝙏 👉 𝘓𝘦𝘵’𝘴 𝘮𝘢𝘬𝘦 𝘣𝘪𝘨 𝘮𝘰𝘷𝘦𝘴 𝘢𝘯𝘥 𝘨𝘳𝘰𝘸 𝘺𝘰𝘶𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘭𝘪𝘬𝘦 𝘢 𝘣𝘰𝘴𝘴. ✦ Spot new opportunities you might be missing. ✦ Build relationships with clients that actually last. ✦Turn research into real, actionable strategies. 💎 𝘽𝙐𝙎𝙄𝙉𝙀𝙎𝙎 𝙊𝙋𝙀𝙍𝘼𝙏𝙄𝙊𝙉𝙎 👉 𝘉𝘦𝘤𝘢𝘶𝘴𝘦 𝘴𝘮𝘰𝘰𝘵𝘩 𝘴𝘺𝘴𝘵𝘦𝘮𝘴 = 𝘢 𝘴𝘮𝘰𝘰𝘵𝘩𝘦𝘳 𝘭𝘪𝘧𝘦 (𝘢𝘯𝘥 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴) ✦ Set up processes that save you time and headaches. ✦ Create SOPs that make sure everything runs like clockwork. ✦ Fine-tune workflows so you can stop wasting time and start scaling. ✦ Break down operational data so you can make smart decisions. 💎 𝘼𝘿𝙈𝙄𝙉 𝙏𝘼𝙎𝙆𝙎 / 𝙀𝙓𝙀𝘾𝙐𝙏𝙄𝙑𝙀 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝘾𝙀 👉 𝘐’𝘭𝘭 𝘵𝘢𝘬𝘦 𝘵𝘩𝘦 𝘴𝘮𝘢𝘭𝘭 𝘴𝘵𝘶𝘧𝘧 𝘰𝘧𝘧 𝘺𝘰𝘶𝘳 𝘱𝘭𝘢𝘵𝘦 𝘴𝘰 𝘺𝘰𝘶 𝘤𝘢𝘯 𝘧𝘰𝘤𝘶𝘴 𝘰𝘯 𝘵𝘩𝘦 𝘣𝘪𝘨 𝘴𝘵𝘶𝘧𝘧 ✦ Manage your emails and schedule like a pro. ✦ Keep your files organized and easy to find (finally). ✦ Handle reports and presentations that look as good as they perform. ✦ Be your point person for client and team communications. 𝙒𝙝𝙮 𝙒𝙤𝙧𝙠 𝙒𝙞𝙩𝙝 𝙈𝙚? 🎯 I’m all about making your life easier and your business better. 🔍 Details? Nailed. Deadlines? Met. Stress? Reduced. 🤝 I’m not just here to work for you—I work with you to make things happen. ➡️ Reclaim your valuable time to focus on core business activities ➡️Increased productivity = Greater business growth 𝐒𝐨𝐮𝐧𝐝𝐬 𝐰𝐡𝐚𝐭 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝? 📩 Drop a personalized message 📞Let me know what time works best for you for a discovery call

Looking for a business management consultant or project consultant to help you understand your business problem and solve it to systematize your growth? As a fractional COO and Integrator, I have helped design and implement systems and processes using EOS, OKR, V2MOM, and other frameworks. This includes managing business goals by aligning them with KPIs and ensuring teams align theirs with company objectives. A crucial part of this work is creating a culture of accountability, communication, and team building with clear direction that enables results. I oversee process architecture by auditing existing systems, creating operations plans, and implementing solutions that integrate cloud platforms and automation. My role also includes training teams, drafting SOPs, managing CRMs, sprints, and project lifecycles, maintaining VoIP and communication tools, and managing bookkeeping, calendar oversight, reporting, and agreements. In addition, I handle compliance for LLCs, S-Corps, and other entities, including payroll obligations and filings, while ensuring contracts, licenses, and other regulatory matters are met. When it comes to solutions and decision-making, design thinking guides my work. As a process architect, I optimize workflows by auditing current processes, identifying risks and gaps, and proposing solutions that fit client needs. I prepare requirement specifications, build organizational structures, and create operational plans. I implement cloud-based tools and automation to streamline workflows, document SOPs where none exist, and ensure teams are properly trained. My approach is hands-on and grounded in design thinking to ensure solutions are both practical and sustainable. Being a CPA and FCCA, I am well-versed in full-cycle accounting. I have prepared budgets, forecasts, and financial models for decision-making, and have built reports for senior management on sales, pricing, and spending strategies. I also prepare cash flow forecasts, commission reports, and other analyses that allow businesses to make data-driven decisions. As a project management consultant, I have implemented solutions like ClickUp, Asana, Jira, Wrike, Smartsheet, Notion, Todoist, Trello, and Venngage. I create detailed project plans, work-back schedules, RACI charts, and sprint plans. My work includes organizing daily standups, auditing processes, drafting SOPs, building operational plans, and preparing requirement specifications. I have also designed and implemented MS SharePoint sites, integrated them with Power BI for reporting, and built ticketing systems using Jira. Additionally, I’ve worked with CRMs such as Teamwork, Bitrix24, Capsule, Pipedrive, and HubSpot to optimize pipelines and improve customer management. I have also organized webinar summits for coaches and influencers, managing everything from lead generation, list building, system design, tool implementation, guest communications, content creation, and nurture sequences. Skills: - Design thinking, Strategic planning, Process architect - Developing and automating systems, processes and workflows - Financial Management and corporate compliance - Running Online Webinar Series / Summits - Managing technical and administrative activities using the tools mentioned below Tools I use: Project Management Tools - Clickup, Asana, Wrike, Jira, Smartsheet, Todoist, Trello, Process Street, Notion, Basecamp, Venngage Cloud Workspace - Google and Microsoft Suite Integration tools: Make, Pabbly, Zapier CRM - HubSpot, Capsule, SalesForce, Teamwork, Bitrix24, Pipedrive Sales and Marketing tool: GoHighLevel Accounting Tools - QBO, Bill.com, Hubstaff, Wave, Xero, FreshBooks, Suralink, Quicken, Google Sheets, Oracle, Axapta 2009 Calendar Management Tools - Calendly, Acuity Scheduling, Google Calendar, Outlook Calendar, Book Like a Boss Email Clients - Gmail, Outlook, FastMail Communication and Meeting Tools - Slack, Zoom, Skype, Uberconference, Dialup (VoIP) Email Marketing and Automation - MailChimp, Constant Contact, SendFox, Aweber, Active Campaign Website tools: WordPress sites (with Divi, Avada, Thrive and Elementor themes), SharePoint sites (MS Suite) Time Tracking Apps - Hubstaff, Apploye, Harvest, EverHour Surveys and Forms - Survey Monkey, SoGo Survey, JotForm, Typeform, Google Forms Design Tools - Canva, Adobe Photoshop, Adobe Illustrator, Adobe Indesign Social Media Platforms - YouTube, Facebook,- Instagram, Twitter Video Editing: Camtasia, Vyond, Adobe Premier Pro Documentation Tools - DocuSign, HelloSign, Word Doc, Google Doc Cloud File Storage Platforms - Dropbox, Google Drive, Mega.nz Online Course platforms - Teachable, Kajabi Database - MySQL Workbench, Power BI My core strengths include having a problem-solving mindset through design thinking, being very organized to keep everything well-structured, learning new tools and techniques to enhance my skills, and sharing knowledge while delivering the desired results.

My clients verbatim "Ilesha's professionalism, warmth, and problem-solving competence makes her a strong candidate for anyone seeking her skills." "Ilesha is a lovely human who was always a pleasure to work with. She was consistent and efficient. She was good at finding potential issues and coming up with solutions. Her work was conscientious and thorough. I cannot recommend her highly enough!!" Hire me, who will be equally committed to your success as you are! Hey, my name is Ilesha, and I am an Online Business Manager, supporting business owners towards reaching their goals and scaling-up their businesses, with Tech, Operations, Administration, and Project Management. I am a self-motivated individual who has been consistently delivering process enhancements with exponentially growing efficiency. With over 7+ years of experience and 50+ projects completed I’m a Top Rated Plus representing the top 3% of performers on Upwork. Here is why: Just think of me as your in-house COO (Chief Operations Officer) or even your second BRAIN! I assist you in digitally organizing your business by building a solid foundation that operates efficiently and effectively for sustainable growth. My skills include supporting the CEO and building robust systems and processes for your online business operations, coordination of projects from conception to completion, giving you more time to do what you love doing at your business. What sets me apart? The sea of 3 Cs- calm, curious, and confident. I am someone who is resourceful and intuitively knows when to try to “figure things out” on your own and also when to ask for help. I’m adept at collaborating with cross-functional teams and building trusted relationships with clients and stakeholders. I possess written/verbal communication, engagement, and problem-solving skills with strong knowledge of various cultures/regional standards. As a result, I have been delivering enhanced project efficiency, on time and within budgets. It's fun to solve problems and shape businesses. The more complex the challenge, the higher the motivation to overcome it. Some more testimonials: “It was a privilege spending precious hours learning from her precise intellect and awareness of what 'works' in reality!” - Spiritual Teacher “I could completely trust her to represent our company professionally with our clients and make sure what needed to get done, got done." - CEO, Government Contract Consulting Firm “Hiring Ilesha is a no-brainer.” - Online Speaker and Crypto Expert “She is the ultimate professional and has wide range of skillsets that can lend a hand to various problem-solving exercises.” - CEO, Advertising Agency Here's how I can support you: -- Fractional COO / Integrator: partnering with you to keep your entire company on track. Becoming the ying to your yang - keeping you focused on the business goals that will help you truly scale up. -- Project management: Naturally wired for processes, procedures, and project planning. My superpower is my ability to work with people in order to make sure that everything gets done well and on time. -- Online Business Manager: Managing the day-to-day operations and handling multiple projects at the same time while knowing which ones to prioritize first. Creating workable SOPs and checklists that keep a virtual team running efficiently. I enjoy creating bespoke solutions that fit your business model. I invite you to have a Coffee Chat and use my experience and knowledge to build a specialised solution for your business.

𝗜 𝗯𝗿𝗶𝗱𝗴𝗲 𝘁𝗵𝗲 𝗴𝗮𝗽 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 𝗰𝗹𝗶𝗻𝗶𝗰𝗮𝗹 𝘀𝗰𝗶𝗲𝗻𝗰𝗲, 𝗯𝗿𝗮𝗻𝗱 𝘃𝗶𝘀𝗶𝗼𝗻, 𝗮𝗻𝗱 𝘁𝗵𝗲 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗿𝗲𝗮𝗹𝗶𝘁𝗶𝗲𝘀 𝗼𝗳 𝗺𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗶𝗻𝗴. 𝗪𝗶𝘁𝗵 𝟭𝟴 𝘆𝗲𝗮𝗿𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆—𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴 𝗺𝘆 𝗯𝗮𝗰𝗸𝗴𝗿𝗼𝘂𝗻𝗱 𝗮𝘀 𝗮𝗻 𝗠.𝗗. 𝗮𝗻𝗱 𝟭𝟱 𝘆𝗲𝗮𝗿𝘀 𝗼𝘄𝗻𝗶𝗻𝗴 𝗮𝗻𝗱 𝘀𝗰𝗮𝗹𝗶𝗻𝗴 𝗮 $𝟯𝟬𝗠 𝗰𝗼𝘀𝗺𝗲𝘁𝗶𝗰 𝗮𝗻𝗱 𝘀𝘂𝗽𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗺𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗶𝗻𝗴 𝗳𝗮𝗰𝗶𝗹𝗶𝘁𝘆 𝘁𝗼 𝗮 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹 𝗲𝘅𝗶𝘁—𝗜 𝗼𝗳𝗳𝗲𝗿 𝗮 𝗹𝗲𝘃𝗲𝗹 𝗼𝗳 𝗶𝗻𝘀𝗶𝗴𝗵𝘁 𝘁𝗵𝗮𝘁 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁𝘀 𝗰𝗮𝗻𝗻𝗼𝘁. 𝗛𝗮𝘃𝗶𝗻𝗴 𝗴𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝗱 𝗼𝘃𝗲𝗿 $𝟴𝟬𝟬𝗠 𝗶𝗻 𝗹𝗶𝗳𝗲𝘁𝗶𝗺𝗲 𝘀𝗮𝗹𝗲𝘀 𝗳𝗼𝗿 𝗺𝘆 𝗰𝗹𝗶𝗲𝗻𝘁𝘀, 𝗜 𝗮𝗰𝘁 𝗮𝘀 𝗮 𝗙𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗢𝗢 𝗮𝗻𝗱 𝗛𝗲𝗮𝗱 𝗼𝗳 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝘁𝗼 𝗵𝗲𝗹𝗽 𝗳𝗼𝘂𝗻𝗱𝗲𝗿𝘀 𝗻𝗮𝘃𝗶𝗴𝗮𝘁𝗲 𝘁𝗵𝗲 𝗷𝗼𝘂𝗿𝗻𝗲𝘆 𝗳𝗿𝗼𝗺 𝗰𝗼𝗻𝗰𝗲𝗽𝘁 𝘁𝗼 𝗮 𝗵𝗶𝗴𝗵-𝘃𝗮𝗹𝘂𝗲 𝗲𝘅𝗶𝘁. 𝗧𝗛𝗘 "𝗜𝗡𝗦𝗜𝗗𝗘𝗥" 𝗔𝗗𝗩𝗔𝗡𝗧𝗔𝗚𝗘: "I know how labs think because I owned one." Most advisors have never managed a production line or a P&L for a factory. I have. I use this insider knowledge to protect your margins and your brand’s reputation: * Cost Optimization: I typically achieve an average 35% reduction in COGS by auditing formulations, identifying "hidden" factory markups, and renegotiating raw material sourcing and MOQs. * AI-Powered Operations: I don't just build static systems; I build intelligent ones. Utilizing platforms like Voiceflow and Make, I architect custom AI agents and automated workflows to handle repetitive vendor follow-ups, customer service routing, and inventory tracking, drastically reducing your team's operational overhead. * Regulatory Shield: I provide comprehensive FDA & MoCRA compliance management, ensuring your brand is protected in an increasingly regulated landscape. 𝟯𝟲𝟬° 𝗕𝗥𝗔𝗡𝗗 𝗔𝗥𝗖𝗛𝗜𝗧𝗘𝗖𝗧𝗨𝗥𝗘 Beyond the bottle, I help build the brand. Having developed 400+ stock and custom formulations, I ensure your technical specs align with your market positioning: * Clinical Storytelling & Identity: Translating complex active ingredients into compelling brand voice and "white space" innovation that resonates with consumers. * Packaging Strategy: Sourcing components that aren't just aesthetically beautiful, but are compatible with your formula and optimized for shipping/logistics. * Scale-Up Advisory: Coaching startups and celebrity-backed brands on how to build a scalable infrastructure that attracts investors and acquirers. 𝗧𝗥𝗔𝗖𝗞 𝗥𝗘𝗖𝗢𝗥𝗗 & 𝗖𝗔𝗦𝗘 𝗦𝗧𝗨𝗗𝗜𝗘𝗦 Skincare Acquisition ($100M+ Exit) | Role: Fractional End-to-End Product Architect * Action: Built the entire operational infrastructure and sourced high-efficacy US manufacturers compliant with strict quality standards. * Result: Scaled from $0 to $8M in Year 1. This foundation contributed to a $100M+ acquisition after 6 years. Supplement Scale-Up ($18M Year 1) | Role: Strategic Product Development Manager * Action: Developed the core action plan and sourcing strategy, replacing the need for a three-person full-time team. * Result: Successfully launched and grew the brand to $18 Million in sales within the first 12 months. 𝗖𝗢𝗥𝗘 𝗖𝗢𝗡𝗦𝗨𝗟𝗧𝗜𝗡𝗚 𝗦𝗘𝗥𝗩𝗜𝗖𝗘𝗦: (Available via structured monthly advisory retainers or targeted project sprints) 𝟭. 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗦𝘂𝗽𝗽𝗹𝘆 𝗖𝗵𝗮𝗶𝗻 & 𝗩𝗲𝗻𝗱𝗼𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Global sourcing (USA, EU, Asia) with rigorous GMP/ISO vetting. Expert contract negotiation (Lead times, Payment terms, Formula Ownership). 𝟮. 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 (𝗖𝗼𝗻𝗰𝗲𝗽𝘁 𝘁𝗼 𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻) Translating marketing concepts into technical R&D briefs. Managing prototyping, stability testing, and pilot batches. 𝟯. 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 & 𝗔𝗜 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 Architecting "AI Sandbox" environments for rapid business efficiency. Deploying custom conversational AI and workflow automations (Voiceflow / Make) to streamline daily operations. 𝟰. 𝗥𝗲𝗴𝘂𝗹𝗮𝘁𝗼𝗿𝘆 & 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 FDA & MoCRA registration and ongoing compliance strategy. Ingredient safety reviews, COA, and MSDS validation. Ready to scale with precision? Whether you are launching your first SKU or optimizing a multi-million dollar supply chain, I bring the executive-level expertise to get it done right the first time. Click "𝗜𝗻𝘃𝗶𝘁𝗲 𝘁𝗼 𝗝𝗼𝗯" to discuss how we can build your brand together.

Former COO of an online Health & Wellness Company located in the US. I will help you with the strategy, management, execution and the innovation for you and your business/team. With over four years of experience running a multi-million dollar online health and wellness company, helped develop and execute the strategy to grow the business to $4M in annual revenue. Managed a fully remote team and oversaw operations across marketing, sales, finance, customer support, legal, IT, delivery and more. With that comes an extensive experience in tools like ClickUp, HubSpot, GoHighLevel, ActiveCampaign, Google Workspace, QuickBooks, Zapier, Make and many other tools we used internally to support and smoothen operations, all processes of which were documented into an elaborate, structured, organized Playbook System (SOPs). Originally from The Netherlands and now based in Costa Rica, currently operating across all US/CA time zones. I'm currently seeking a fractional role (max 20 hours/week) that allow me to apply my expertise while supporting multiple ventures that align with my vision and my family life.

Fractional COO and Strategy & Operations consultant with 10+ years at EY and Deloitte, delivering transformation programmes for Fortune 1000 clients — Ferrari, Sky, Pirelli, Enel, Stellantis, MSC Cruises — and now applying that same rigour to SMBs and scaling businesses. My work spans the full arc from strategy to execution: operating model design, CRM and RevOps, programme and project management, AI-enabled workflows, and business process automation. I don't hand off a deck and disappear — I build the systems, run the rollout, and make sure things actually work. What makes my profile unusual is the combination. I've led a €4B revenue pipeline at Deloitte Europe, managed 30+ vendor ecosystems at Enel, driven a global Salesforce rollout across 6 countries per month at Pirelli, and operationalised a machine-learning Next Best Action engine for Ferrari's dealer network — before LLMs made AI mainstream. On the SMB side, I've built full operating backbones from scratch: CRM, order management, inventory, invoicing, automation, and reporting, all integrated and running. Core areas I work across: - Fractional COO / Head of Operations — operating model design, KPI systems, founder dependency reduction, process clarity, and scalable execution infrastructure - CRM & RevOps — Salesforce, HubSpot, Airtable, pipeline architecture, lifecycle governance, adoption, and reporting - Project & Programme Management — cross-functional delivery, stakeholder governance, transformation roadmaps, and structured execution under complexity - AI Automation & Workflow Systems — agentic workflows, voice AI, Make, n8n, Zapier, AI-integrated operations, and no-code/low-code systems - Strategy & Business Planning — P&L modelling, business cases, market analysis, operating leverage, and value creation roadmaps If you need someone who can think strategically and build operationally — without switching between two separate people — that's exactly where I work.

Fractional COO & Strategic Advisor | Scaling, Operations & Business Process **"Turning Vision into Value. The ACF Advantage."** Profile Overview Are you a visionary founder juggling product, sales, marketing, and operations? Are you so busy building the plane while flying it that you can't install the systems needed for a smooth, sustainable flight? At Adams Consulting Firm (ACF), I act as your operational co-pilot. Stepping in as your hands-on Fractional COO/Chief of Staff, I bridge the gap between your big-picture vision and day-to-day execution. I translate your brilliant ideas into clear, actionable strategies and build the powerful, streamlined systems that allow your business to scale—without relying solely on you. My mission is simple: to give you back your most valuable asset—your time—so you can focus on product, vision, and strategic growth. --- My Approach: The Founder's Flight Plan I adapt the same principles of operational excellence that power global leaders like Google, Mayo Clinic, and top-tier healthcare networks into a practical, agile framework for startups and scaling businesses. We fortify your foundation across four key pillars: - Clarifying Your Vision: Aligning your strategic growth plan to ensure the entire organization is rowing in the same direction. - Building Your Team: Fostering a culture of empowerment, accountability, and high performance. - Creating Smart Systems: Implementing right-sized business processes (from project management to customer onboarding) so nothing falls through the cracks. - Strengthening Your Foundation: Getting your operations investor-ready with clear metrics, sound financials, and a scalable infrastructure. --- How I Drive Value (Core Services) - Fractional COO / Chief of Staff: Hands-on operational leadership and executive integration. - Strategic Growth & Consulting: Navigating market entry, scaling hurdles, and turnaround management. - Operations & Business Process: Process creation, automation, and continuous improvement. - Project Management: Leading complex capital projects, product launches, and strategic partnerships. --- Featured Case Studies & Proven Results 1. Healthcare Network Scaling & Integration (Qualderm) - Client Context: A rapidly expanding healthcare organization requiring streamlined operations and standardized processes to support an aggressive clinic expansion strategy. - My Role: Built the foundational operational playbook for launching new clinics, optimizing business processes, and aligning clinical and administrative workflows to ensure scalable, repeatable execution. - Result: Successfully positioned the organization to capitalize on a $100 million growth opportunity, creating a robust operational infrastructure that accelerated new clinic launches and enhanced network-wide efficiency. 2. Startup Scaling: From 6 to 300+ Employees (EXOS) - Client Context: A high-potential human performance startup needing the operational backbone to support explosive customer demand. - My Role: Architected the company's first scalable systems for hiring, training, and service delivery. - Result: Enabled hyper-growth from a 6-person team to an industry leader of 300+, serving giants like Google, Intel, and the NFL Players' Association. 3. From Idea to Profitable Launch (Mayo Clinic) - Client Context: A world-class healthcare organization looking to enter a new market, effectively operating as an internal startup. - My Role: Led the end-to-end launch process, from initial strategy and team-building to execution and project management. - Result: The division achieved a 98th percentile national score for patient/staff satisfaction and generated $25M in profit, proving that structured launch plans de-risk new ventures. 4. Business Turnaround: Creating Profit from Crisis - Client Context: A four-company retail group on the brink of bankruptcy, facing overwhelming operational and financial challenges. - My Role: Executed complete operational triage, simplified processes, implemented financial controls, and realigned the team. - Result: Successfully navigated the enterprise out of bankruptcy and into multi-million-dollar profitability in just 18 months. --- Core Skills `Fractional COO` `Chief of Staff (COS)` `Strategic Growth` `Business Process Improvement` `Project Management` `Startup Consulting` `Scaling` `Turnaround Management` `Fundraising Readiness` `Entrepreneurial Operating System (EOS)` `Change Management` `Healthcare Innovation` Ready to scale? Click 'Invite to Job' to schedule a brief, complimentary strategy call so we can discuss your biggest operational challenges and map out your next phase of growth.