With 10+ years of experience working in Upwork and various Microsoft certification such as MCSA Server 2008R2, MCITP Server 2008R2, MCTS Active Directory, MCTS Network Infrastructure, Hyper-V Virtualization etc. I work as a Windows System Administrator from the peace of my own home/office to troubleshoot technical problem with your windows Client/ Server PC. I am an expert in: - Windows Server 2008R2/2012R2/2016/ 2019 Technologies; - Virtualization: Hyper-V & vSphere (5.0-6.5); - P2V & V2V Migration; - All infrastructure services: AD DS, DNS, DHCP, File Server, Print Server, Remote Desktop Services, WSUS etc.; - Clustering - Windows Native Backup, Veeam Backup, Carbonite Backup, Acronis Backup etc. - TCP/IP Networking - Customer Support and Service via Email, Zendesk Ticketing system - Helpdesk Support for Windows and Mac. - New Office 365 Tenant setup, manage and support. - Migration of emails from other platforms to Office 365. - Microsoft Teams Setup - Sharepoint Online setup - Providing technical support to Windows Server/Client under domain environment, resolve networking problem within your network. - Microsoft Retail Management System and SQL server administration. - VMware Administration. - Hyper-V Administration You probably also have noticed the feedback and Microsoft Certifications on my profile to backup my claims. I also assure you that I only charge if you are satisfied with my service and your technical problem is resolved as you want it to. If you want trustworthy, reliable Remote System Administrator who is well versed in Microsoft Technologies, please feel free to invite me to apply for a job. I look forward to hearing from you!

"Hello, I am an experienced IT administrator with expertise in Microsoft 365, Windows server administration, Azure Administration,Intune and more. With over 12 years of experience in IT administration and management, I have a proven track record of successfully managing complex projects and delivering high-quality results. Some of my key skills and experience include: Microsoft 365 Administration: Exchange, SharePoint, Teams, OneDrive, Microsoft 365 Defender Windows Server Administration: Active Directory, DNS, DHCP, Group Policy Microsoft Azure VM,WVD Administration, Azure Templates, and Backup Azure AD Management: Conditional Access, SSO, Multifactor Authentication Intune Management and Microsoft Endpoint Manager Firewalls, Antivirus, and Mail Gateways: Bitdefender, Barracuda, Webroot Backup Systems: Azure Backup, Datto, IDrive RMM Tools: Kaseya RMM, Logmein, Splashtop, ConnectWise, TeamViewer, AnyDesk, Autotask Ticketing Systems: Kaseya VSA, BMS, Rave, Autotask, ITarian, Atera, ConnectWise Manage Network Administration and Management: Firewalls, Access Points, Wireless APs, Printers, Scanners Hyper V and VMware ESXI administration I have worked on a variety of projects in the past, including working for multiple MSPs and cloud service providers. In my work, I prioritize clear communication and collaboration with my clients to ensure that we are always aligned on project goals and timelines. If you are looking for an experienced IT administrator who can help you manage your technology infrastructure and ensure that your systems are running smoothly, please don't hesitate to reach out. I look forward to working with you!"

Experienced Cloud Engineer & IT Infrastructure Specialist with 8+ years of experience in designing, managing, and optimizing cloud environments and business-critical IT systems. I specialize in Microsoft Azure, AWS, and Microsoft 365, helping organizations build secure, scalable, and high-performing cloud infrastructures. I have a proven track record of executing complex migrations, resolving critical technical issues, and implementing reliable solutions that align with business goals. My approach focuses on minimizing downtime, enhancing security, and ensuring seamless IT operations. Core Expertise ☁️ Cloud Platforms: Microsoft Azure, AWS, Microsoft 365, Google Workspace 🔄 Migrations: GoDaddy / Google Workspace to Microsoft 365, cloud-to-cloud transitions 📧 Email Systems: Exchange Online configuration, mail flow, troubleshooting 📁 Collaboration Tools: SharePoint & OneDrive management and optimization 🔐 Security: MFA, Conditional Access, identity & access management 🌐 Networking: VPN setup (SonicWall, WatchGuard), firewall configuration 🖥️ Infrastructure: Cisco switches and router configuration 💾 Backup & DR: Mailboxes, servers, SharePoint recovery solutions ☎️ VoIP: Server administration and call routing optimization 🛠️ Support Systems: Spiceworks, Freshdesk ticketing platforms 🌍 Web Development: WordPress, Shopify, WooCommerce

If your business is struggling with fragmented systems, unreliable IT support, or inefficient operations, I can solve it personally while leveraging my tech team for enterprise level execution. I deliver 𝐟𝐮𝐥𝐥 𝐜𝐲𝐜𝐥𝐞 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬, including IT systems, workflow automation, process optimization, and technical support, so your operations run smoothly and scale efficiently. You get the combination of 𝐡𝐚𝐧𝐝𝐬 𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐚𝐧𝐝 𝐚𝐠𝐞𝐧𝐜𝐲 𝐠𝐫𝐚𝐝𝐞 𝐢𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 without the overhead of hiring multiple contractors. I manage cross functional technical teams at Orazone Technologies - 𝗼𝗿𝗮𝘇𝗼𝗻𝗲𝘁𝗲𝗰𝗵.𝗰𝗼𝗺, guiding projects from planning to final delivery with a strong focus on stability, scalability, and long term maintainability. ✅ 𝐖𝐡𝐚𝐭 𝐈 𝐃𝐞𝐥𝐢𝐯𝐞𝐫 𝟏. 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 & 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 • Analyze existing workflows and identify bottlenecks • Design and implement automated solutions for efficiency • Integrate systems for seamless operations across departments 𝟐. 𝐈𝐓 & 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 • Full stack web & mobile application development • Cloud deployment and server management • API and system integrations for business tools • Database design, optimization, and reporting 𝟑. 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 & 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 • Technical consulting for startups and enterprises • Process documentation, SOP creation, and workflow improvement • IT strategy aligned with business objectives • Project management oversight and team coordination 𝟒. 𝐎𝐮𝐭𝐬𝐨𝐮𝐫𝐜𝐞𝐝 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 • BPO-level operational support (inbound/outbound, ticket management, customer support) • Technical support outsourcing for IT teams • White label support for agencies or corporates • Long-term managed service agreements 𝟓. 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞𝐝 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐈 𝐏𝐫𝐨𝐯𝐢𝐝𝐞 • ERP integration and business dashboards • CRM setup and optimization • SaaS implementation and workflow automation • Payment gateways, booking systems, and ticketing platforms • Analytics and reporting for data-driven decisions ✅ 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞 • You get a real expert managing your project personally • Agency-level solutions without multiple vendors • End-to-end support: strategy, implementation, maintenance • Systems are built for reliability and scalability, not just short-term fixes • Transparent communication and milestone tracking • Proven experience across multiple industries and regions ✅ 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐞𝐬 𝐈 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 • E-commerce and marketplaces • Travel and tourism platforms • Fintech and payment solutions • Education and online learning systems • Healthcare platforms • Real estate • Corporate IT solutions • Startups requiring end-to-end digital & operational setup ✅ 𝐓𝐞𝐜𝐡 & 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐇𝐚𝐧𝐝𝐥𝐞 𝐖𝐞𝐛 & 𝐌𝐨𝐛𝐢𝐥𝐞: React, Next.js, Vue.js, React Native 𝐁𝐚𝐜𝐤𝐞𝐧𝐝 & 𝐃𝐚𝐭𝐚𝐛𝐚𝐬𝐞: Node.js, PHP/Laravel, ASP.NET Core, MySQL, PostgreSQL, SQL Server 𝐂𝐥𝐨𝐮𝐝 & 𝐃𝐞𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭: AWS, Azure, Docker, CI/CD, automation tools 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐓𝐨𝐨𝐥𝐬: CRM, ERP, workflow automation, ticketing systems 𝐎𝐭𝐡𝐞𝐫: API integrations, SaaS platforms, dashboards, analytics ☎️ I am the consultant, problem solver, and implementer you need. Whether it’s 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠, 𝐟𝐢𝐱𝐢𝐧𝐠, 𝐨𝐫 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐢𝐧𝐠 your business processes, systems, or IT infrastructure, you get 𝐡𝐚𝐧𝐝𝐬 𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐰𝐢𝐭𝐡 𝐚𝐠𝐞𝐧𝐜𝐲 𝐥𝐞𝐯𝐞𝐥 𝐫𝐞𝐬𝐨𝐮𝐫𝐜𝐞𝐬, all managed personally by me for accountability and results.

Helping startups and growing businesses streamline operations, improve workflows, and manage high-performing teams. I bring 12+ years of experience in operations management, customer success, and workflow optimization, supporting founders and growing teams in building structured systems that keep operations organized and efficient. I’ve worked with international clients managing workflows, coordinating teams, and improving internal processes to ensure projects move smoothly and clients receive consistent service. In one of my recent roles leading customer success operations, we maintained a 95% CSAT score by improving workflows and team coordination. How I can help: • Operations & workflow management • Customer success and support operations • CRM setup and optimization • SOP creation and process documentation • Team coordination and performance tracking Tools: ClickUp, HubSpot, Airtable, Zendesk, Slack, Notion, Google Workspace. If you're looking for someone who can bring structure to operations and help your team perform consistently, I’d be happy to connect.

I’m a CRM and marketing automation specialist with hands-on expertise in HubSpot, Kajabi, Klaviyo, Webflow, Zapier, and email deliverability — helping businesses automate workflows, scale marketing systems, and improve conversion performance. Over the past few years, I’ve helped digital agencies, coaches, and eCommerce brands streamline their tech stack — integrating powerful tools that connect leads, emails, and sales seamlessly. My focus is on efficiency, data accuracy, and results. ✅ What I can help you with: HubSpot CRM setup, automation, and lead pipeline optimization Kajabi funnel setup, course automation, and email marketing Klaviyo campaign and flow creation (welcome, abandoned cart, winback, etc.) Webflow site optimization, integrations, and CMS automations Zapier workflow creation for cross-platform automations Email deliverability audits and domain setup (SPF, DKIM, DMARC) ✅ Why clients hire me: Fast, precise implementation and automation troubleshooting Strategic setup — not just “tech connections” but systems that convert Clear documentation and support after delivery 5-star client communication and reliable turnaround If you’re looking to connect your marketing tools, automate repetitive tasks, or optimize your CRM and email systems, I can help you build a setup that works smarter — not harder. Let’s make your automations run smoothly and your emails land where they belong — the inbox. 𝐊𝐄𝐘𝐖𝐎𝐑𝐃𝐒 Web Design, UX/UI Design, User Interface Design, User Experience, eCommmerce, UI redesign, Web3 design, Artificial Intelligence, Android and iOS app design, Landing Page Design, Web & Mobile App Design, Full-stack development, Mobile App Development, Web Development, Responsive Web Design, Graphics & UI Design, Wireframing, Material Design, Export Assets from Sketch, UI Research, Sketch, App, Adobe Photoshop, Adobe Illustrator, Graphic Design, Android Design, iPad Design, iPhone Design, Design Thinking, Interaction Design, SAAS, Designer, Adaptive, Design Expert, Application design, Desktop, Visual Design, Sketch, Mobile Design, Usability, Photoshop, Mock-up, App Design, Wireframe, Design Guru, iOS, Logotype, Adobe, platform design, Website Prototyping, Branding, Graphic Design, Graphics, eCommerce web design, SaaS product, InVision, eCommerce app design, Tailwind, WordPress design, sleek design, Logo Design, usability audit, Web & Mobile Design, Responsive Web Design, HTML5, CSS3, SAAS, Clickable prototype, Adobe Photoshop, Android guidelines, Animation UI, Motion/Animations design, 2D/3D Illustration.

Highly motivated and experienced IT professional with expert proficiency in providing desktop, server, and application technical support in a dynamic, fast paced environment; offers over five years of experience supporting executives and senior leaders in an enterprise environment. Comprehensive understanding of the skills needed to quickly identify and resolve issues with hardware, software, and network access.  Well versed in providing end users with the necessary training and knowledge to empower full use and benefit from technology. Regarded for the ability to deliver outstanding results with the highest degree of expertise and professionalism.

I have over 10 years of extensive experience in IT Profession such as *IT Helpdesk Support *Technical Support *Remote desktop Managing *System administration, network maintenance & hardware maintenance *Network and system security *Tier 2 Escalation evaluator Companies I have worked with are: Carati (IT Helpdesk overall tech) currently employed as on call tech Capitaltek (Level 1 tech support for MSP 1 Year) ATOS (Level 2 for 7 years) Sutherland (Level 2 Tech for 2 years) Toshiba (L2 for 3 years) I am passionate and diligent with my tasks and I always guarantee to provide quality services that would contribute to the company' growth. My goal is to provide an excellent IT related support for my clients. Feel free to message me anytime so we can start the project.

I am a natural-born tech enthusiast and troubleshooter at heart, with a passion for tackling technical challenges. The prospect of joining your team in this industry excites me, as it aligns perfectly with my skill sets and offers an opportunity for professional growth in a field I am deeply passionate about. Moreover, I see it as a way to contribute to a larger scale by assisting others and enhancing my understanding of this field. My flexibility with work hours and my reputation as an enthusiastic team player make me a valuable asset. Here's a concise overview of my current skill set that I believe would be beneficial to your team: NOC - VoIP --Supported a range of customers, from small to enterprise-grade, across multiple states, providing VoIP solutions and premium support in both on-net and off-net environments. --Proficient in resolving VoIP routing issues on various telephony circuits such as MPLS, T1, DIA, and Flex, employing troubleshooting and break-fix strategies. --Skilled in tracing and isolating phone routing issues related to different VoIP protocols. Expertise in investigating telephony blocking on LAN and WAN, including network devices, switches, routers, firewalls, and port-related issues, with capabilities in setting up NAT and port forwarding on routers like Dreytek, Cisco, and Meraki. --Proficient in configuring SD-WAN, failover, WAN aggregation, and load balancing. On-premise Infrastructure and Cloud Support --Supported a range of accounts, spanning Basic, Mid-size, and Enterprise, with a focus on Microsoft O365 services, including activation, onboarding, email migration, and hybrid deployment planning. --Assisted clients in Microsoft Office Pro Plus software installation and administration of Exchange Online, Teams, and SharePoint Online services. --Provided break-fix support for service-related issues and supported MSP360 backup deployment. --Proficient in AWS and Azure VM support. Service Desk --In my 16 years of experience within a dynamic and high-volume service desk environment, I honed my skills in providing exceptional support and assistance to users. My responsibilities encompassed a broad spectrum of IT functions, primarily focusing on: Active Directory Management: --Proficient in managing and maintaining Active Directory, including user account management, group policies, and security permissions. Exchange Server Support: --Skilled in supporting and troubleshooting Exchange Server, handling mailbox management, email routing, and resolving connectivity issues. Application Support: --Extensive experience in diagnosing and resolving application-related queries, troubleshooting software issues, and providing guidance on application usage and functionality. Incident and Request Management: --Demonstrated expertise in managing incidents and service requests, ensuring timely resolution and adherence to defined SLAs, which significantly contributed to a streamlined and efficient service desk operation. Remote Assistance and Troubleshooting: --Adept at utilizing remote assistance tools to diagnose and troubleshoot technical issues, providing step-by-step guidance to end-users for issue resolution. Knowledge Base Creation and Maintenance: --Developed and maintained a comprehensive knowledge base, documenting solutions for common issues and best practices. This resource facilitated quick and effective issue resolution, benefiting both the team and end-users. Effective Communication and Customer Service: --Cultivated strong communication and customer service skills, ensuring clear, concise, and empathetic interactions with users. This approach fostered a positive service desk experience and enhanced overall customer satisfaction. Training and User Education: --Conducted training sessions and provided user education on IT tools, applications, and security protocols, empowering users to make the most of available technologies while adhering to best practices. My tenure in the service desk role has imbued me with adaptability, resilience, and a keen understanding of the critical role a service desk plays in maintaining operational efficiency and user satisfaction within an organization. I am eager to apply these skills and experiences in future endeavors, including contributing effectively within your esteemed organization.

Planning an email migration and worried about downtime, lost mail, or DNS issues? I help businesses migrate to and manage Microsoft 365 and Google Workspace — securely, with minimal disruption, and with DNS configured correctly the first time. ✅ 48 completed projects, ✅100% Job Success, ✅Top Rated on Upwork. Whether you're moving from Google Workspace, Exchange Online, GoDaddy, Zoho, cPanel, or Roundcube, I plan and execute the transition so mail flow, calendars, and user access stay intact throughout. ✅ Why clients choose me - Migration planning before any changes are made — no surprises mid-project - Minimal downtime, validated mail flow before cutover - Correct SPF, DKIM, DMARC setup for deliverability from day one - Clear communication and documentation after completion ━━━━━━━━━━━━━━━━━━ Email Migration & Tenant Transition ━━━━━━━━━━━━━━━━━━ I specialize in business email migration projects involving Microsoft 365, Google Workspace, Exchange Online, GoDaddy defederation, and DNS transition planning with minimal downtime. • Google Workspace ↔ Microsoft 365 Email migrations • Microsoft 365 ↔ Google Workspace Email migrations • Exchange Online mailbox migration • IMAP, cPanel, Roundcube, Zoho, and webmail migrations • GoDaddy Microsoft 365 defederation and direct tenant migration • Cross-tenant Microsoft 365 migration • Google Workspace Email migration • Mail, Contacts, Calendars, and Drive migration • Domain consolidation and business rebranding migrations • PST import/export and mailbox archival • Migration planning with minimal downtime • DNS cutover coordination and mail flow validation ━━━━━━━━━━━━━━━━━━ Microsoft 365 Administration ━━━━━━━━━━━━━━━━━━ • Microsoft 365 tenant setup and administration • Exchange Online administration • Entra ID (Azure AD) configuration • Outlook troubleshooting and synchronization issues • Shared mailbox and distribution group management • Microsoft Teams and SharePoint administration • MFA and Conditional Access policy configuration • Microsoft Defender security configuration • Intune and device management • Multi-domain Microsoft 365 environments • PowerShell administration and automation • Mail flow, connectors, and transport rules ━━━━━━━━━━━━━━━━━━ Google Workspace Administration ━━━━━━━━━━━━━━━━━━ • Google Workspace setup and administration • Gmail activation and domain verification • Google Admin Console management • User, group, and organizational unit management • Google Drive permissions and sharing policies • Security hardening and access management • Email routing and compliance configuration • Endpoint and mobile device management • Google Workspace security best practices • Workspace migration and onboarding support ━━━━━━━━━━━━━━━━━━ DNS & Email Deliverability ━━━━━━━━━━━━━━━━━━ • SPF, DKIM, and DMARC configuration • MX records and DNS troubleshooting • Email deliverability optimization • Domain authentication setup • Cloudflare DNS management • DNS migration and propagation support • SMTP troubleshooting and relay configuration • Email routing and mail flow diagnostics ━━━━━━━━━━━━━━━━━━ Experience Highlights ━━━━━━━━━━━━━━━━━━ • Successfully completed Microsoft 365 and Google Workspace migration projects for small businesses and agencies • Managed DNS, SPF, DKIM, and DMARC configuration across multiple domains • Supported cloud email infrastructure for growing teams and remote businesses • Experience with GoDaddy Microsoft 365 defederation and direct tenant migration • Delivered migration projects with minimal disruption to business operations ━━━━━━━━━━━━━━━━━━ Platforms & Tools ━━━━━━━━━━━━━━━━━━ Microsoft 365 | Exchange Online | Google Workspace | Outlook | Teams | SharePoint | Intune | Entra ID | Microsoft Defender | Cloudflare | GoDaddy | Namecheap If you need your email migration or Microsoft 365 / Google Workspace environment handled by someone who's done it before — let's talk about your setup. If you need a reliable specialist for Microsoft 365 administration, Google Workspace migration, DNS configuration, or email infrastructure support, I’m here to help make the process secure, stable, and stress-free.