"Sheryl was our first and to this day best hire. She's not just employee #1, she's the most important employee in our company, as her skills have proven invaluable to the company through periods of both massive growth and contraction..." "...She celebrates people, maintains a cool and positive disposition no matter what is hitting the fan, and works harder than anyone else..." "...During a period of stratospheric growth, she held the company together. Cannot recommend her highly enough. Truly a star." You know that moment when you realize your business is running you instead of the other way around? Yeah, that's my cue. I fix that. I'm an AI-Native Fractional COO and Integrator. Most operators are learning AI. I'm built on it. My career started in 2007 in a Philippines call center, went remote in 2010, and stepped into leadership in 2018. Along the way, I scaled a single-provider telehealth practice from 2 to 130 employees in three months, built leadership teams and multiple departments from scratch, and oversaw seven-figure operations. I've designed customer journeys responsible for driving 90%+ CSAT and QA scores and hundreds of positive reviews. That kind of outcome only happens when the systems and the people are working together cleanly. For founders running on EOS, I show up as the Integrator. I run the L10s, build accountability with scorecards, and own the rocks. For founders who don't speak EOS, I'm the operator who owns the day-to-day so the founder can stop being the operating system and start running one. My work sits at three intersections: Operations & Systems Architecture — the SOPs, ClickUp builds, and operational infrastructure that let teams scale without breaking. AI Orchestration — using AI tooling (n8n, Lovable, Supabase, Claude) to multiply output and unlock efficiency, so growth doesn't automatically mean hiring more people. Startup Scaling & Venture Operations — being the first ops hire who builds the foundation, recruits and trains the team, and creates the playbooks that turn one launch into the next. Today, I run processrun, the operations engineer for small businesses in the AI era. I work with founder-led teams of 5–20. Whether you're a boutique law firm, independent healthcare practice, a thriving coaching or consulting business, or a creative and marketing agency, I can help. I help founders stuck in these familiar pains: "Everything lives in my head" "There's so much noise with AI, I don't know where to start" and "I'm ready to scale but my operations has many holes" I build the operating system the business is missing, deploy AI on the work that's draining the team, and help owners grow without adding more humans. Foundation first, automation second. Here's my thing. Growth doesn't have to mean burnout. You can scale smart, build systems that actually stick, and use AI to unlock efficiency and profit without defaulting to hiring more people every time you hit a bottleneck. I help you simplify complexity, stay lean, elevate your systems, and do it with clarity and confidence, so you can actually enjoy building your business and still make it to your kid's soccer game. If you're a founder or operator ready to move from firefighting to building something scalable, let's connect.

𝙁𝙚𝙚𝙡𝙞𝙣𝙜 𝙡𝙞𝙠𝙚 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙞𝙨 𝙧𝙪𝙣𝙣𝙞𝙣𝙜 𝙮𝙤𝙪 𝙞𝙣𝙨𝙩𝙚𝙖𝙙 𝙤𝙛 𝙩𝙝𝙚 𝙤𝙩𝙝𝙚𝙧 𝙬𝙖𝙮 𝙖𝙧𝙤𝙪𝙣𝙙? 𝙇𝙚𝙩’𝙨 𝙛𝙞𝙭 𝙩𝙝𝙖𝙩! 👇🏻 🚀 Move from overwhelmed to organized with tailored systems 🛠️ Build efficient operations that make your day-to-day effortless 📈 Achieve growth and scalability with ease 𝙁𝙚𝙚𝙡𝙞𝙣𝙜 𝙤𝙫𝙚𝙧𝙬𝙝𝙚𝙡𝙢𝙚𝙙 𝙬𝙞𝙩𝙝 𝙙𝙞𝙨𝙤𝙧𝙜𝙖𝙣𝙞𝙯𝙚𝙙 𝙨𝙮𝙨𝙩𝙚𝙢𝙨? You’re not alone – I’ve been there! My job is to step in, clean up the mess, and set you up with processes that save time, reduce stress, and make scaling your business a breeze. 𝙄𝙢𝙥𝙧𝙤𝙫𝙚 𝙥𝙧𝙤𝙙𝙪𝙘𝙩𝙞𝙫𝙞𝙩𝙮, 𝙡𝙚𝙩'𝙨 𝙙𝙤 𝙩𝙝𝙚𝙨𝙚! 🗓️ 30-60-90 Day Plans to create clarity and direction 📑 SOP Creation so your team knows exactly what to do, every time 👥 Team Management – from hiring to onboarding, I’ve got it covered 🛠️ Systems Setup that’s tailored to your business needs 🔄 Process Improvement & Training to keep things running smoothly 💎 𝙋𝙍𝙊𝙅𝙀𝘾𝙏 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 👉 𝘒𝘦𝘦𝘱𝘪𝘯𝘨 𝘺𝘰𝘶𝘳 𝘱𝘳𝘰𝘫𝘦𝘤𝘵𝘴 𝘧𝘳𝘰𝘮 𝘧𝘢𝘭𝘭𝘪𝘯𝘨 𝘰𝘧𝘧 𝘵𝘩𝘦 𝘳𝘢𝘪𝘭𝘴 (𝘢𝘯𝘥 𝘺𝘰𝘶𝘳 𝘴𝘢𝘯𝘪𝘵𝘺 𝘪𝘯𝘵𝘢𝘤𝘵) ✦ I’ll create clear plans and schedules to keep everything on track. ✦ Coordinate your team like a pro so nothing slips through the cracks. ✦ Build workflows that make sense—and actually get results. ✦ Keep you in the loop with updates that are helpful, not overwhelming. 💎 𝘽𝙐𝙎𝙄𝙉𝙀𝙎𝙎 𝘿𝙀𝙑𝙀𝙇𝙊𝙋𝙈𝙀𝙉𝙏 👉 𝘓𝘦𝘵’𝘴 𝘮𝘢𝘬𝘦 𝘣𝘪𝘨 𝘮𝘰𝘷𝘦𝘴 𝘢𝘯𝘥 𝘨𝘳𝘰𝘸 𝘺𝘰𝘶𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘭𝘪𝘬𝘦 𝘢 𝘣𝘰𝘴𝘴. ✦ Spot new opportunities you might be missing. ✦ Build relationships with clients that actually last. ✦Turn research into real, actionable strategies. 💎 𝘽𝙐𝙎𝙄𝙉𝙀𝙎𝙎 𝙊𝙋𝙀𝙍𝘼𝙏𝙄𝙊𝙉𝙎 👉 𝘉𝘦𝘤𝘢𝘶𝘴𝘦 𝘴𝘮𝘰𝘰𝘵𝘩 𝘴𝘺𝘴𝘵𝘦𝘮𝘴 = 𝘢 𝘴𝘮𝘰𝘰𝘵𝘩𝘦𝘳 𝘭𝘪𝘧𝘦 (𝘢𝘯𝘥 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴) ✦ Set up processes that save you time and headaches. ✦ Create SOPs that make sure everything runs like clockwork. ✦ Fine-tune workflows so you can stop wasting time and start scaling. ✦ Break down operational data so you can make smart decisions. 💎 𝘼𝘿𝙈𝙄𝙉 𝙏𝘼𝙎𝙆𝙎 / 𝙀𝙓𝙀𝘾𝙐𝙏𝙄𝙑𝙀 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝘾𝙀 👉 𝘐’𝘭𝘭 𝘵𝘢𝘬𝘦 𝘵𝘩𝘦 𝘴𝘮𝘢𝘭𝘭 𝘴𝘵𝘶𝘧𝘧 𝘰𝘧𝘧 𝘺𝘰𝘶𝘳 𝘱𝘭𝘢𝘵𝘦 𝘴𝘰 𝘺𝘰𝘶 𝘤𝘢𝘯 𝘧𝘰𝘤𝘶𝘴 𝘰𝘯 𝘵𝘩𝘦 𝘣𝘪𝘨 𝘴𝘵𝘶𝘧𝘧 ✦ Manage your emails and schedule like a pro. ✦ Keep your files organized and easy to find (finally). ✦ Handle reports and presentations that look as good as they perform. ✦ Be your point person for client and team communications. 𝙒𝙝𝙮 𝙒𝙤𝙧𝙠 𝙒𝙞𝙩𝙝 𝙈𝙚? 🎯 I’m all about making your life easier and your business better. 🔍 Details? Nailed. Deadlines? Met. Stress? Reduced. 🤝 I’m not just here to work for you—I work with you to make things happen. ➡️ Reclaim your valuable time to focus on core business activities ➡️Increased productivity = Greater business growth 𝐒𝐨𝐮𝐧𝐝𝐬 𝐰𝐡𝐚𝐭 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝? 📩 Drop a personalized message 📞Let me know what time works best for you for a discovery call

I help founders and leadership teams tighten operations, ship products their customers actually use, and build business models that hold up in the real world. I am Expert-Vetted on Upwork (top 1% of talent) with a 100% Job Success score, 15+ years across operations, product and strategy leadership, and $200K+ delivered here across 30 engagements. A good part of my recent work sits where operations meets physical product: e-commerce, DTC fulfillment and supply chain. Most recently I served as interim COO of an IoT health-tech company building a connected senior-care ecosystem (a smart watch, fall-detection device, emergency response system, pill dispenser, smart door lock and blood-pressure monitor). I rebuilt operations across both hardware and software delivery, managed manufacturing and cross-border supply chain across Europe, China and the US, and pulled product, engineering, finance, hiring and vendor management into one clean operating rhythm. A few results from recent work: - Ran fulfillment and supply chain for Cerascreen, a direct-to-consumer health brand shipping physical test kits to 350,000+ customers and 200,000+ lab tests a year, keeping lab integrations, inventory and order flow in sync. - Ran four parallel workstreams for Galderma's launch of a prescription dermatology treatment, keeping the CRM, marketing automation and analytics tracks aligned to a single launch timeline. - Led the full-lifecycle launch of AI Studio, an end-to-end platform for fine-tuning and deploying large language models, taking it from a tangled backlog to a shipped product over several quarters. - Led product for an applicant tracking system at Ework Group, a Nasdaq-listed Nordic talent solutions firm, running a 15-person cross-functional team across Sweden and Poland. - Held a three-year operations engagement with Homodea, an EdTech and e-commerce business, supporting a 156,000-member learning community across 295 courses. How I help, in plain terms: Operations and Fractional COO I find what is actually slowing the business, whether it is people, process or tools, and fix it. I stand up the operating backbone most growing companies are missing: clear goals and a reporting cadence, hiring pipelines, vendor reviews and a weekly rhythm the whole team can follow. For physical-product, DTC and e-commerce businesses I also run the supply and fulfillment side, managing 3PL and logistics partners, tightening inventory and reorder flows, and keeping fulfillment SLAs and returns under control. Where work is repetitive, I automate it with low-code tools so the team stops firefighting. Product Management and Product Ownership I turn a fuzzy idea or a tangled roadmap into a prioritized, buildable plan. I own the backlog, write clean requirements and user stories, and run agile delivery so the team ships what customers need. For commerce teams that means connecting the stack so data flows cleanly between storefront, order and warehouse systems, ERP and your 3PL, instead of living in spreadsheets. I sit between stakeholders and engineering so both sides keep moving without friction. Business Model Validation and Growth Strategy Before you commit real budget to a new product, market or pivot, I stress-test the business model and surface the assumptions most likely to break the plan. When leadership is going in circles, I turn opinions into testable experiments and settle them with evidence. When growth has stalled, I rebuild the model around what works now. I have worked across SaaS, AI, health-tech, IoT, e-commerce and DTC, HR-tech, EdTech, AdTech and pharma digital launches, with founders and teams from the UK, Germany, Switzerland, Sweden, Poland and Austria. Tools I use most: Jira, Confluence, Miro, Monday, ClickUp, Make, Zapier, n8n, Process Street, Shopify, HubSpot, Salesforce and Claude. Fluent in English and native in German, so I am comfortable across DACH, UK, US and wider EU teams. If you need a Fractional COO to steady operations and supply chain, a senior Product Manager or Product Owner to run a roadmap, or a focused session to pressure-test a new business model, send a message and we will see if it is a fit.

🔹 About Me I’m an eCommerce, Account and IT Operations Leader and Agile Project Manager with over 11 years of experience driving growth, digital transformation, and customer success across SaaS, retail, and marketplace ecosystems. I’ve led end-to-end eCommerce operations — from multichannel strategy to systems integration, product launches, and automation. My work blends business strategy, process improvement, and technical implementation, helping brands scale profitably while maintaining operational excellence. In previous roles, I’ve collaborated directly with CEOs, COOs, and Product Heads to streamline global operations, implement automation, improve Net Revenue Retention (NRR), and enhance customer experience across Shopify, Amazon, Walmart, and ERP systems. 🔹 What I Can Help You With ✅ eCommerce Strategy & Operations (Head of eCommerce Support) Building and managing end-to-end eCommerce operations (B2C/B2B) Channel management: Shopify, Amazon, Walmart, eBay, Faire, etc. Inventory, 3PL logistics, and order workflow automation PPC & marketing analytics to improve ROI ✅ Project Management & Agile Delivery Managing multi-platform eCommerce & SaaS projects (Scrum/Agile) Product roadmaps, sprint planning, and cross-functional team leadership Hands-on with Jira, Asana, Monday.com, Azure DevOps ✅ SaaS & System Integrations CRM, ERP, and API integrations (REST, JSON, Zapier, SFTP) Post-go-live support, documentation, and process optimization Creating scalable workflows to support growth ✅ Customer Success & Retention Enablement Enhancing post-purchase experience & NRR through process design Building knowledge bases, support SOPs, and training programs Improving customer engagement and satisfaction metrics (CSAT, NPS) 🔹 Tools & Platforms Shopify | Amazon | Walmart | Faire | Salesforce | HubSpot | Freshsales | Zendesk | Intercom | ServiceNow | Zapier | Jira | Asana | Monday.com | Azure DevOps | SQL | JSON | Slack | Google Workspace 🔹 Why Clients Hire Me Proven experience in building and scaling eCommerce operations for global startups Strong mix of strategic leadership and hands-on project delivery Deep understanding of SaaS platforms, integrations, and customer journeys Excellent communication with executives and technical teams alike Committed to results, transparency, and continuous improvement If you’re looking for a Head of eCommerce or Project Manager who can optimize your operations, lead digital projects, and deliver measurable business outcomes — let’s connect.

I'm Art, an Expert-Vetted professional in Upwork’s top 1%, ready to bring unparalleled expertise to your project. A C-Level Executive with years of hands-on experience in both B2B and B2C ecosystems, I specialize in Operations Management, E-commerce & Customer Service Management, Project Management, Video Production, Business Development and Digital Marketing. My journey has sharpened my ability to troubleshoot challenges almost instinctively, though I believe that continuous learning is key to staying ahead. What sets me apart is a passion for excellence in every task I undertake. I bring not only my technical skills but also a strong foundation in effective communication and leadership. I’ve invested in advanced training and certifications that drive tangible results for businesses. Key Skills: Operations Management: Skilled in overseeing end-to-end operations, driving efficiency with process automation, workflow optimization, and resource management. Adept at managing teams, setting KPIs, and achieving consistent growth. Creative Project Management: Proficient in leading creative projects from concept to execution. I ensure seamless collaboration between design, marketing, and production teams, while delivering on-time, high-quality results. E-commerce Management: Expertise in managing online stores, product listings, pricing strategies, and customer journey optimization. Experienced in Shopify, Amazon, WooCommerce, and inventory management systems. Process Improvement: Trained in Six Sigma methodologies, I excel in identifying bottlenecks and enhancing productivity. Whether it’s streamlining customer support workflows or improving supply chain processes, I deliver measurable improvements. Digital Marketing: Certified in media buying, growth-driven design (GDD), inbound marketing, and social media strategies. From paid campaigns to email marketing and content strategy, I help businesses elevate their digital presence. If you're seeking expertise in Customer Service, Digital Marketing, Project Management, or Process Improvement, I'm here to support your goals. Let’s not settle for mediocrity—let’s collaborate to achieve excellence and drive success. Looking forward to working with you! Best regards, Art

I build the operational and supply chain foundation that takes DTC and e-commerce brands from idea to sustainable scale. With 10+ years of experience including enterprise operations at Unilever managing 1,000+ SKU portfolios and complex supply chains, I bring Fortune 500 discipline to founders who need structure, clarity and execution not just advice. I have taken brands from zero to launch and from launch to their first million. I know what breaks at every stage and I know how to fix it before it costs you. What I do: ✅ End to end supply chain design Procurement, inventory, demand forecasting, 3PL management and replenishment frameworks that eliminate stockouts and overstock. ✅ E-commerce and DTC launch From product to fulfilment to first sale. I build the operational backbone that lets founders focus on growth not firefighting. ✅ Operational systems installation SOPs that get used. Reporting rhythms that stick. Accountability loops that work. Systems that run without you. Team and process building I build teams that execute without founder intervention. Clear ownership. Clear outcomes. Clear accountability. ✅ Revenue operations Fulfilment optimisation, demand planning and operational efficiency that directly impact your bottom line. Results I have delivered: ✅ Madore Athletics: Canadian activewear brand. Built supply chain and operations for US market entry to become a six figure brand in the first year. ✅ Routine Cup: functional mushroom coffee brand. Built operations from the ground up. Launched within target timeline with full supply chain, Shopify, Klaviyo and fulfilment infrastructure in place. Brands I have supported span DTC e-commerce, luxury wellness, activewear, consumer goods and functional food and beverage across the US, Canada, Australia and Ireland. Core expertise: Demand forecasting · Safety stock and replenishment · 3PL performance management · Procurement · Inventory optimisation · MRP modelling · E-commerce launch · DTC operations · CPG supply chain Tools I work in daily: Notion · Mondaycom· Shopify · Klaviyo · Slack · Google Workspace · Deputy · Timely I work with a select number of clients at any one time to protect the quality of every engagement. Currently accepting new clients for Q3 2026. If your operations are reactive, your supply chain is unpredictable, or you are launching and need someone who has done it before. Send me a message or invite me let's talk.

Helping founders, leadership teams, and SMEs navigate growth, fundraising, and transformation through hands on execution, cross functional leadership, and alignment across operations, technology, finance, marketing, sales, and organisational growth. ✔ Advised 200+ startups and SMEs globally ✔ Supported fundraising initiatives exceeding $25M+ ✔ 10 years in leadership roles at GE ✔ Top Rated with 100% Job Success Score ✔ Startup Mentor at Surrey University and Ignyte Since 2019, I have worked full time as a Strategic Advisor and Fractional COO, partnering with founders, leadership teams, investors, and portfolio companies across growth, fundraising, operational transformation, and scaling initiatives. I combine the discipline, governance, and execution rigor developed during 10 years in leadership roles at GE with the agility and hands on approach required in startups and growing businesses. Unlike specialists focused on a single function, I operate across the business with a 360 degree perspective, aligning people, processes, technology, finance, operations, culture, and governance around common objectives. My role is often to act as the glue between leadership, investors, teams, and external stakeholders, ensuring priorities are clear, communication flows effectively, and execution remains on track. How I Help ✔ Fractional COO and Operational Leadership ✔ Strategic Planning and Execution ✔ Startup Growth and Scaling ✔ Fundraising Readiness, Financial Modelling, and Investor Materials ✔ KPI, OKR, and Performance Management Frameworks ✔ Business Transformation and Process Optimisation ✔ Cross Functional Leadership Across Product, Technology, Operations, Finance, and Commercial Teams ✔ Stakeholder Management Across Leadership Teams, Investors, Boards, Clients, and Partners My Approach I do not just provide recommendations. I work closely with leadership teams to drive execution, remove bottlenecks, align stakeholders, improve communication, establish accountability, and ensure initiatives translate into measurable business outcomes. I am highly data driven, hands on, and comfortable operating in ambiguous environments where priorities evolve quickly and information is incomplete. Whether supporting a startup preparing for its first funding round or a growing business navigating a complex transition, my focus is always the same: helping leadership teams make better decisions, align priorities, and execute with confidence. If you need a strategic partner who can operate across the business, connect strategy with execution, and help your organisation move forward with greater clarity, alignment, and momentum, let's talk.

🧠 Expert-Vetted Operations Manager on Upwork 💪 Over 17000 hours worked on Upwork with 100% Job Success Score 🌟 I have more than 11 years of experience in Operations Management, PM and Quality Assurance 🌎 Fluent English verified ✍️ I'll respond to you in less than 1 hour Chief of Staff | Chief Operating Officer | Business Operations Manager from Ukraine, currently residing in Andorra. In total, I have more than 11 years of experience working on web, mobile, and desktop projects. For the past 8 years, I've been working in leading positions in Business Operations, Project Management and Quality Assurance. I'm striving to bring as much profit as possible to the companies I work for by applying process best practices, being people-oriented, meticulous about detail, proactive, and eager to learn new things. My skills and areas of expertise: - supervising and leading 55+ people - setting up the business operations, development, QA, and PM process from scratch using best practices - developing and executing operational strategies - ensuring effective daily operations of the company - business operations management - collaborating with C-level to drive overall organizational success - monitoring and analyzing key performance indicators - hands-on full-cycle hiring, customer success activities - project & product management - people management - budget management - startup operations experience - launching, managing and scaling SaaS businesses - streamline operations - keeping key projects on track, prioritizing tasks, and managing schedules - optimizing resource allocation - experience working with distributed teams - participating in Agile software development - proficiency in Scrum, Kanban - strong accountability skills - thinking as an end-user - keen attention to detail - high-level problem solving - personal effectiveness

When growth starts depending on founder heroics, loose handoffs, tribal knowledge, and inconsistent execution, the business needs a stronger operating model before it can handle more momentum. For the last 25 years, I've helped founder-led, service-based, and growth-stage businesses diagnose operational friction, redesign broken or overloaded workflows, and build systems that improve clarity, accountability, and scalable execution. My background combines executive operations, business systems thinking, process redesign, and practical implementation. I am especially valuable when leadership can feel that operations, marketing, and delivery are out of alignment, but the real problem has not yet been clearly defined. Most common on and off-platform deliverables: - Workflow audits and operational cleanup - SOPs, policies, playbooks, and process documentation - ClickUp and Monday(.com) setup, cleanup, and workflow organization - Project and implementation support - Handoff redesign, accountability structure, and process visibility - Service-delivery improvement and operating rhythm - Cross-functional alignment between operations, marketing, and website execution - Fractional COO or strategic operations support for founder-led teams My work has included: - Setup, cleanup, and workflow organization using ClickUp and Monday(.com) - Centralizing fragmented service operations across multi-location businesses - Improving service delivery and workflow consistency - Building SOPs, process visibility, and accountability structures - Aligning operations with business realities and growth constraints - Guiding teams through operational cleanup, redesign, and implementation A few representative examples: - Centralized operations for a $200M service conglomerate spanning 50 brands across 8 states. - Overhauled a rehab and recovery organization's cash flow from deep in the red to 11% net profit. - Recalibrated a <5% profit virtual admin firm into a <18% (24/7/365) virtual call center - Designed a custom event-management platform to fix an inefficient event management process - Developed SOP-driven operational frameworks that improved execution for scaling businesses. I am the right fit when you need someone who can: - identify what is actually breaking execution - redesign the operating model - create clearer workflows, ownership, and standards - guide implementation far enough that the system becomes usable in the real world If your business is growing, but the current structure is creating friction, rework, confusion, or founder bottlenecks, that is the kind of problem I am built to solve.

✅ Business Operating System Architect ✅ Design and Implemented 20+ BOS. ✅ 6+ years of Monday Work Management and CRM Expertise. ✅ 4+ years of experience in EOS Worldwide & Ninety dot io implementation. ✅ Fractional Chief of Staff • EOS Integrator • Operations & Systems Leader ✅ Specialist in Workflows, Automation & Integrations. ✅ Author of Business Operating System Playbook with assessment analysis and recommendations. 🤝 99.99% Client satisfaction guarantee. ✨ Fractional Chief of Staff • EOS Integrator • Operations & Systems Leader I am a Fractional Chief of Staff, EOS® Leader, and Operations & Systems Leader specializing in helping founders and fast-growing companies create clarity, build scalable systems, and execute with discipline. 📌 Monday Work Management/CRM, ClickUp, Asana & Workflow Systems Expert With 7+ years of experience across finance, operations, leadership, and project management platforms, including Monday work management/CRM, Click Up, Asana, and Ninety dot io. I bring a rare combination of strategic thinking, operational rigor, and technical systems expertise. I have led cross-functional teams across technology, real estate, AI, marketing, IT services, and professional service industries. My work spans executive leadership support, finance management, workflow design, automation, and full-scale operational buildouts. I bridge the gap between high-level vision and day-to-day execution, enabling leaders to make better decisions, stay aligned, and scale without chaos. ⚙️ EOS® Leadership As an EOS Integrator and operations partner, I have built V/TOs, Scorecards, Rocks, KPIs, accountability charts, and facilitated hundreds of L10s, quarterlies, and annual sessions. I specialize in implementing and running EOS using Ninety dot io and Monday Work Management& CRM, achieving 100% Rock completion and consistent operational traction across multiple fiscal years. 🛠 Workflows, System Architect & Automations Specialist As a systems architect and automation specialist, I have built more than 1,000 custom Monday Work Management &CRM boards, optimized workflows across ClickUp and Asana, and delivered 100+ third-party integrations using Make (Integromat), Zapier, and API-based tools. My systems include automated CRMs, project and portfolio management frameworks, HR workflows, onboarding funnels, real estate operations platforms, financial dashboards, and marketing automation pipelines. 📊 Finance Leadership With a strong foundation in finance managing budgets, forecasting, reporting, and Xero-based workflows I ensure operational decisions are always backed by data and clarity. Known for reliability, structure, and execution, I support leaders with strategic insight, operational oversight, and hands-on systems implementation. Whether building from scratch, optimizing existing workflows, or running company-wide operations, I create scalable foundations that improve visibility, productivity, and alignment. 🗂 Virtual Operations Support & Executive Assistance Offering high-level operational execution and executive support, including: • Proposal drafting, contracts & client onboarding • Calendar management & meeting coordination • CRM management, lead follow-up & communication • Invoice management, expenses & Xero bookkeeping • Reporting, dashboards & workflow administration Known for being proactive, reliable, and detail-oriented. 💡 Why Companies Hire Me • Deep EOS experience + proven operational leadership • Strong strategic judgment & founder-aligned thinking • Ability to build systems that actually work and scale • Expert-level Monday Work Management, Monday CRM, ClickUp & automation capabilities • Experience across multiple industries & global operations • Commitment to clarity, structure & consistent execution • A reputation for reliability and 100% client satisfaction I bring the operational strength, systems expertise, and leadership support that fast-growing companies need to scale smoothly. 🚀 Let’s Build a Business That Runs Smoothly If you’re ready to create structure, accountability, and operational traction, I can help you: • Implement or optimize EOS • Build automated Monday Work Management/Monday CRM/Asana/ClickUp systems • Establish processes that scale • Align your leadership team • Streamline daily operations • Free up your time so you can stay in your zone of genius Let’s connect and build something sustainable together.