🏆 Microsoft Certified CRM and Power Platform Developer 🏆 👋 Hello, I’m Irfan! ★ 100+ successful implementations of Dynamics 365, Power Platform, Azure ,SSIS, Expert in system integration, automation, and data visualization through Power BI and SSRS ★ 7+ years of specialized experience in Dynamics CRM for top Microsoft Partners and others. ★ Work for the industries of public and private sector industries like Manufacturing, Banking, Jewelry, Physio trainings, Health, Industrial Surveys, Welfare and many more AI: - Configure Copilot in Dynamic CRM which help in generating summary of records. CRM Versions: - Power Platform - Dynamics 365 for Sales - Microsoft Dynamics Field Service - Microsoft Dynamics 365 Marketing - Dynamics 365 for Customer Service - Microsoft Dynamics CRM 365 CE - Microsoft Dynamics CRM 2016 🛠️ Technical Expertise: Microsoft Power Platform: ➤ Development of Power Apps (Canvas Apps, Model Driven Apps) ➤ Power Pages (Power Apps Portals): Websites, Pixel Perfect Portals as per Figma using SASS and media quarries, Custom Integration with Stripe and Moodle. ➤ Power Automate Flows, Business Process Flows (BPF), Approval Flows, Email Flows, Automation, Child Flows. Calling power automate in power pages ➤ Customize Co-Pilot in Dynamics ➤ Microsoft SharePoint Online: Document Management ➤ Microsoft Dataverse (CDS - Common Data Service) ➤ Creation of Tables and Columns ➤ Customizing Forms and Views ➤ Data Modeling, Visualization, Reporting through SSRS and Power BI ➤ Dashboard Development OOB and through Power Bi ➤ Manage complete sales process using Power Virtual Agents ➤ Optimization / Technical Support / Trainings Azure Development: ➤ Azure Functions ➤ Storage Accounts (Queues, Tables, Containers, Azure Blobs, and Files) ➤ Azure Logic Apps ➤ Azure SQL ➤ Azure Active Directory/Microsoft Entra ID ➤ Azure Service Bus ➤ Azure Tables ➤ Azure Application Insights ➤ Azure AD B2C integrate in power apps portals/power pages, Customize/Redesign user flows, Write custom policy, Filter users while sign-up from Power Portals/Pages from Azure AD B2C using power automate by using Graph API Web Development: ➤ HTML, CSS, JavaScript/jQuery, Bootstrap, Liquid, Fluent UI, SASS, Local Storage, Pixel Perfect Design using Figma and sketch file ➤ Power Apps Component Framework (PCF) development and debugging. ➤.NET Framework Plugins/Custom Workflow ➤ RESTful API ➤ Third party Integration with Fireflies, Dow Jones, Docusign, Stripe and Moodle ➤ Visual Studio / Visual Studio Code ➤ SQL Server ➤ SharePoint Lists ➤ Integrate Power Pages with WordPress and Expose Forms/Views and enable By-sync ➤ Integrate Power Pages with stripe (Custom as per business requirement). Data Manipulation: ➤ SQL Server Integration Service (SSIS) ➤ SQL Server Reporting Services (SSRS) ➤ Power BI Data Modeling/Visualization/Reporting ➤ Power Platform environment backup and restore. ➤ Track Users interactions analytics of Power Pages website in Azure Application Insights 👨‍💼 Professional Achievements: ➤ Expertly transitioned PowerApps solutions, enhancing performance and ensuring smooth implementation. ➤ Designed intuitive interfaces and responsive PowerApps solutions to elevate user experiences. ➤ Partnered with stakeholders on Microsoft Dynamics 365 integration projects, offering technical support and resolving issues for PowerApps applications. ➤ Developed bespoke business applications, dashboards, and reports to advance business intelligence. 🏆 Certifications: ➤ Microsoft Certified: Power Platform App Maker Associate ➤ Microsoft Certified: Dynamics 365 Fundamentals (CRM) ➤ Microsoft Certified: Power Platform Fundamentals 🌟 Why Choose Me: I’m well versed with: • Project estimation • Proposal preparation • Presales and Demo • Requirements Gathering • Analysis • Solution architecture and Process Design • Development • End User Training • Writing Technical and Functional specification document • Change Management • Testing and UAT • Support Let's transform ideas into realities.

Hey, I’m Damares :) I’ve helped +15 fast-growing businesses build structured, automated operating systems so they can scale without things falling apart. Here are some examples: - Cut product publishing time by 50% for a dropshipping e-commerce brand. - Enabled a marketing agency to scale 2× with half the training time. - Reduced “where is this info?” time by 80% across multiple teams. - Cut client onboarding time by ~40% with automated workflows. - Improved team satisfaction with an HR hub that clarified ownership and expectations. Check-up my portfolio to see more case studies of projects I've executed.

Senior Learning and Enablement Leader with a proven track record of building global training organizations and knowledge management functions for technology and sales. Experienced in leading cross-functional teams and enterprise initiatives at organizations including Microsoft and Hewlett-Packard—spanning instructional design, product enablement, release readiness, and digital learning innovation.

There's a version of this profile you've already seen ten times today. Generic stack list, vague promises about clean code, maybe a few buzzwords about scalable architecture. This isn't that. I work with founders and product teams who need someone who understands the business behind the product, not just the ticket on the board. 150+ projects shipped, 35 countries, and the thing I'm most proud of isn't the tech stack. It's the clients who came back. I'm a Full Stack Developer specializing in Web Application Development and Mobile App Development for iOS and Android. Over 6 years I have shipped 150+ production projects across 35 countries: SaaS platforms, marketplaces, CRMs, dashboards, enterprise tools, and native mobile apps. Whether you're a startup building an MVP or a company scaling an existing product, I own the entire cycle end to end. Recent projects For a Healthcare startup specializing in early autism detection, I built a corporate web platform using React and Framer. Complex medical technology had to be communicated to non-technical audiences clearly and fast. Design, development, and delivery, end to end. For a DeFi platform on the Avalanche blockchain focused on capital efficiency, I handled the full product: branding, UI/UX design, React frontend, Node.js backend, and smart contract development. One bad architectural decision costs real money in crypto, so we got it right the first time. For a mobile app targeting teenage athletes, I built a React Native solution to track psychological conditions and motivation. Sensitive user data, a young audience, and a product that needed to feel good to use on a phone, not just work technically. Web Application Development React, Next.js, TypeScript on the frontend. Fast renders, reusable component libraries, state management that doesn't turn into spaghetti six months in. I've pushed frontend load times down by 60% on legacy codebases that were actively bleeding users. Performance is baked into every decision from day one. On the backend: Node.js, Python, REST and GraphQL APIs, PostgreSQL, MongoDB, Redis. Clean architecture, solid auth systems, role-based access control, background jobs that don't silently fail at 3am. APIs built to absorb new requirements without structural rewrites. Mobile App Development React Native for cross-platform apps that feel native, not like a wrapped website. Flutter for pixel-perfect UI with smooth 60fps animations. Swift for fully native iOS apps where performance and platform integration matter most. From first screen to App Store and Google Play release, I own the entire cycle end to end. Infrastructure Docker, CI/CD pipelines, AWS and GCP, monitoring, alerting, structured logging. The unglamorous stuff that keeps everything running when it matters most. Results from recent projects 48-50% faster API response times 60% improvement in frontend load times 40-45% better database query efficiency 40% reduction in critical system failures 30% lower maintenance complexity Platforms built to handle 10x traffic growth Mobile apps live on App Store and Google Play Industries SaaS is my primary focus with 40+ platforms shipped, from early-stage MVPs to enterprise-grade systems with complex billing, subscription management, and multi-tenant architecture. In Healthcare I have delivered 20+ products with a strong focus on data privacy, compliance, and reliability. B2B solutions account for 30+ projects covering internal dashboards, client portals, and enterprise automation. Real Estate accounts for 25+ projects including listing platforms, CRMs, and property management tools. EdTech accounts for 20+ builds, from LMS platforms to interactive learning tools. FinTech accounts for 15+ projects including payment systems and financial dashboards. I have also delivered 10+ eCommerce platforms and 10+ Logistics solutions covering order tracking and supply chain automation. What working with me looks like I ask questions before writing a single line of code. I design an architecture that fits your product specifically, not a copy-paste structure from the last project. I write code like someone else will have to read it tomorrow, because they will. Milestones are real commitments, not rough estimates. You'll always know what's done, what's next, and if something is blocking, you'll hear it from me before it becomes a problem. What you get Clear milestone breakdowns, no surprise delays Readable, documented code your future team can work with Honest technical advice, even when it's not what you want to hear A developer who treats your budget like it's their own Post-launch support, not a handoff and goodbye Ready to build something that works six months from now, not just on launch day? Send me a message or hit Invite. I'll read your project carefully, come back with real questions, and give you a clear plan. If I'm not the right fit, I'll tell you that too.

Customer Success Professional and eCommerce Expert with 10+ years of experience supporting global clients through phone, email, chat, and video. I solve problems quickly with clarity, empathy, and ownership. As a customer support and success leader, I’ve managed dozens of customer messages per day with efficiency and agility in a way that builds lasting client relationships and strengthens business growth. Across hundreds of brands, I’ve helped: ✔️Recover refund requests by de-escalating complaints ✔️Turned critics into vocal supporters by building trust and loyalty ✔️Created support documentation that reduced customer inquiries by 70% ✔️Increased customer satisfaction scores by 80% ✔️Successfully onboarded hundreds of new customers over Zoom ✔️Managed 40+ SMB and Enterprise accounts representing $5M in ARR from onboarding through renewal while facilitating upselling and cross-selling opportunities 🚀What I specialize in: - Email, chat, and phone customer support - New customer onboarding and adoption - Renewals, upselling and cross-selling - Technical product support and troubleshooting - Virtual assistance and admin support - CRM and ticket management (Zendesk, HubSpot, Intercom, Help Scout) - Product education and training - Knowledge base and SOP documentation - Order processing, logistics management, and customer follow-ups - Bookkeeping, accounts receivable, payment processing - Copy editing, data entry, and writing projects - Help Desk software setup, configuration, and management - eCommerce store customization, management, and integrations 🚀Industries I’ve worked with: - SaaS & Tech - Fashion & Apparel - Beauty & Skincare - Health & Fitness - Parenting & Baby Products - Lifestyle & Home - Food & Beverage - Consumer Packaged Goods (CPG) - Digital Products & Courses (LMS) 🛠️Technical Skills: - CS Tools: Intercom, Zendesk, Freshdesk, Help Scout, HubSpot, Salesforce, Fullstory, Churnkey, ChurnZero, Absorb LMS, Flodesk - Project Management: Notion, Monday, SharePoint, GitHub, Asana, Trello, Jira - Documentation: Confluence, SharePoint, Document360, Scribe, Tango, Loom - Communication: Slack, Calendly, Zoom, Google Meet, Microsoft Teams, Fathom, Fireflies - eCommerce: Shopify, Squarespace, WooCommerce, Wix, ShipStation - Fintech: Gusto, QuickBooks, Xero, Square, Klarna, Stripe, Finix - Coding Languages: HTML, CSS, JavaScript, Python, SQL Through proactive and timely support I’ll help you achieve happier customers, fewer refund requests, and clean, professional inboxes with responses that reflect your tone. I’ll also help you manage your customer support systems so they don’t break as you scale and give your customers a real person they can trust and rely on. Message me today and let me help your business grow and thrive!

With a background in instructional design, audio engineering, and media production, I specialize in creating high-quality, interactive learning content that’s both effective and engaging. I offer: 🔹 Interactive eLearning development (drag-and-drop, branching, etc.) 🔹 Instructional video production and editing 🔹 Voiceover narration with editing and mastering 🔹 Audio repair for webinars and course narration 🔹 Assessment and quiz design for LMS integration I'm proficient in a wide range of video and audio production tools and can easily adapt to your existing systems and workflows. Drawing on years of experience across education, media, and tech, I bring a collaborative approach that keeps projects on track and stress-free. Let’s connect and bring your learning content to life! _________________________ Below is a non-exhaustive list of skills and tools I am comfortable implementing: INSTRUCTIONAL DESIGN & DEVELOPMENT: ADDIE Model | SAM Model | Merrill’s First Principles of Instruction | Gagné’s Nine Events | Bloom’s Taxonomy | Kirkpatrick’s Four Levels of Evaluation | ARCS Model | Scenario-Based Learning | Microlearning | Asynchronous Learning | Synchronous Learning | Hybrid Learning | Project-Based Learning | Experiential Learning | Constructivist Learning Theory | Storyboarding | Learning Objectives Alignment | Assessment Design | Job Aid Development | LMS Administration | SCORM Packaging | xAPI | Accessibility Standards (508/WCAG) | UDL (Universal Design for Learning) | Gamification | Formative Assessment | Summative Assessment | Instructional Video Scripting | Interactive Module Design | Voiceover Direction | Knowledge Checks | Learning Experience Design (LxD) | Design Thinking | Agile Instructional Design | User-Centered Design | Adult Learning Theory | SME Collaboration | Course Mapping | Content Chunking | Visual Design for Learning MEDIA CAPTURE, GENERATION, & DEVELOPMENT: Adobe Captivate | H5P | Screenflow | Adobe Premiere Pro | Adobe After Effects | DaVinci Resolve | OBS Studio | Canva | Adobe Photoshop | ChatGPT | Google Gemeni | Adobe Firefly | Grammarly | Microsoft PowerPoint | Google Slides | Google Workspace | Microsoft Office | Zoom | Dropbox | OneDrive Pro Tools | Logic Pro X | Ableton Live | Reaper Adobe | Audition | iZotope RX | Waves Plugins | FabFilter | Melodyne | Audio Restoration | Sound Design | Dialogue Editing | Voiceover Recording | Podcast Editing | Mixing & Mastering | Audio Cleanup | Audio Syncing | Video/Audio Integration | Foley & SFX Editing EXAMPLES OF SERVICES & SKILLS: Screencast Production | Explainer Video Creation | Interactive Learning Games | Digital Storytelling | eLearning Localization | Script Writing | Captioning & Subtitling | Image Optimization | Typography for Learning | Brand Identity for Learning Materials | Learning Analytics | Data Visualization | Creative Direction | Client Communication | Proposal Writing | Needs Analysis | Rapid Prototyping | QA Testing for eLearning | Remote Collaboration | Deadline Management

Building an online course business shouldn't require hiring one freelancer for your website, another for your LMS, someone else for your sales funnel, and another person to migrate everything later. Your online course business should work as one connected system that attracts, converts, and delivers an exceptional learning experience, and that's exactly what I help my clients build. Whether you're a coach, course creator, educator, startup, consultant, or business owner, I help transform your knowledge into a complete online course business that is built to grow. From your online course website and membership platform to your sales funnels, automations, LMS setup, and platform migration, every part of your business is designed to work together seamlessly. I specialize in building, launching, optimizing, and migrating online course websites, membership websites, LMS platforms, and digital education businesses using industry-leading platforms like Kajabi, Podia, Teachable, Thinkific, LearnWorlds, GoHighLevel, ClickFunnels, Kartra, Systeme .io, WordPress, LearnDash, Tutor LMS, LearnPress, Mighty Networks, Circle, and Skool. Here's how I can help: ✓ Online Course Website Design & Development ✓ Membership Website Development ✓ LMS Setup & Customization ✓ Kajabi Website Design & Kajabi Migration ✓ Podia, Teachable & Thinkific Setup ✓ GoHighLevel, ClickFunnels, Kartra & Systeme .io Funnels ✓ Landing Pages & High-Converting Sales Pages ✓ Email Automation & Workflow Automation ✓ Online Course Migration & Website Migration ✓ Membership Platform Migration ✓ Third-Party Integrations (Payment, Email & CRM) ✓ Course Launch Support & Funnel Optimization ✓ Website Redesign & Performance Optimization I don't just build websites or set up platforms, I build complete online course ecosystems that help businesses launch faster, automate repetitive tasks, improve the student experience, and create a scalable foundation for long-term growth. My goal is to give you one reliable partner who can connect every piece of your online education business instead of leaving you to coordinate multiple freelancers. If you're looking for an Online Course & Membership Specialist who understands LMS platforms, sales funnels, automations, website migration, and online course launches, let's discuss your project. Whether you're starting from scratch, redesigning an existing platform, or migrating to a new one, I'm ready to help you build an online course business that's designed for growth.

Most online courses fail because they have a website, but no system for attracting leads and converting students. I help coaches, consultants, educators, trainers, and course creators build and scale online course businesses using Kajabi, LearnWorlds, Teachable, Thinkific, WordPress, Moodle, and other LMS platforms. By combining Instructional Design, Course Creation, Sales Funnel Strategy, LMS Development, and Automation, I create learning experiences that drive engagement, enrollments, and revenue. Whether you're launching a new course, migrating platforms, or optimizing an existing program, I help build the complete system behind your offer. My services include: • Online Course Creation • Instructional Design • Course Curriculum Development • Kajabi Website Design • Sales Funnels & Landing Pages • Email Automation • Membership Websites • LMS Setup & Migration I have helped coaches, educators, and training organizations build eLearning systems, membership platforms, onboarding portals, and automated course funnels. Results include: • Kajabi sales funnels that generated 47 enrollments within the first launch cycle • Complete online courses with curriculum, workbooks, presentations, and automation • Employee onboarding and training programs built on LMS platforms • Successful course and membership migrations with content and student data preserved • Scalable membership and coaching ecosystems for course creators MY EXPERTISE INCLUDES: ✅ Online Course Creation ✅ Course Curriculum Development ✅ Instructional Design ✅ eLearning Design ✅ Online Instruction ✅ Face-to-Face Instruction Materials ✅ Employee Onboarding Courses ✅ Academic K-12 Learning Materials ✅ Presentation Design ✅ Course Content Writing ✅ Content Development ✅ Workbook & Training Manual Design ✅ PowerPoint & Google Slides ✅ eLearning Video Content ✅ LMS Consulting ✅ Learning Management System Setup ✅ Website Migration ✅ Membership Website Development ✅ Kajabi Website Design ✅ Kajabi Course Setup ✅ Kajabi Sales Funnels & Pipelines ✅ Kajabi Email Automation ✅ Teachable Course Setup ✅ Thinkific Course Creation ✅ LearnWorlds Course Development ✅ Moodle LMS Setup ✅ LearnDash LMS Development ✅ Landing Page Design ✅ Sales Funnel Builder ✅ Funnel Automation ✅ Webinar Funnel Setup ✅ Coaching Program Funnels ✅ Lead Magnet Funnels ✅ CRM & Workflow Automation ✅ Email Communication & Administrative Support ✅ Social Media Marketing ✅ Facebook Marketing Integration PLATFORMS & TOOLS: Kajabi, LearnWorlds, Teachable, Thinkific, Podia, Moodle, LearnDash, TalentLMS, Absorb LMS, WordPress, Elementor, BuddyPress, bbPress, MemberPress, ClickFunnels, GoHighLevel, Systeme io, Airtable, Make com, Zapier, Gmail, SMTP, Canva, Figma, Articulate Storyline, Articulate Rise, Zoom, Loom, Vimeo, ConvertKit, Mailchimp, ActiveCampaign, Klaviyo, Brevo, HubSpot, Calendly, Typeform, Jotform, Google Analytics, Meta Pixel, Hotjar. INDUSTRIES: Coaches & Consultants, Education & eLearning, Health & Wellness, Business & Finance, Real Estate, Corporate Training, Authors & Digital Creators. WHY CLIENTS CHOOSE ME: ✔ Strategy + Implementation in one place ✔ Course, LMS, and Funnel expertise ✔ Systems built for growth and scalability ✔ Clear communication and organized workflow ✔ End-to-end support from idea to launch I do more than upload courses. I help you build a complete online learning business with the systems, structure, and strategy needed to grow. Need a Kajabi Expert, LearnWorlds specialist, Teachable setup, Thinkific website, Moodle LMS consultant, or Sales Funnel Builder? Send me a message and let's discuss your project. KEYWORDS: Kajabi Consultant, Kajabi Specialist, Kajabi Expert, Kajabi Developer, Kajabi Designer, Kajabi Strategist, Kajabi Engineer, Kajabi Instructor, Kajabi Trainer, Kajabi Tutor, Kajabi Technician, Kajabi Project Manager, Kajabi Admin, Kajabi Assistant, Kajabi Virtual Assistant, Kajabi Support, Kajabi Help, Kajabi Service, Kajabi Setup, Kajabi Implementation, Kajabi Integration, Kajabi Integrations, Kajabi Theme Customization, Kajabi Maintenance, Kajabi Optimization, Kajabi System, Kajabi Platform, Kajabi Builder, Kajabi Website, Kajabi Landing Page, Kajabi Membership Site, Kajabi Branding, Web Design, Web Development, Landing Page, Graphic Design, Figma, HTML, CSS, Kajabi Marketing, Kajabi Digital Marketing, Kajabi Email Marketing, Kajabi Marketing Automation, Kajabi Automation, Kajabi Sales, Kajabi Sales Funnel, Kajabi Lead Generation, Kajabi SEO, Kajabi Analytics, Kajabi Affiliate Marketing, Kajabi Social Media Marketing, Kajabi Course Creator, Kajabi Content Creator, Kajabi Online Courses, Kajabi E-Learning, Kajabi Video Course, Kajabi Webinar, Kajabi Digital Product, Kajabi Online Business, Kajabi App, Kajabi Plugin Development, Kajabi Jobs, Kajabi Expert Needed, Hire Kajabi Expert, Hire Kajabi Specialist, Kajabi Consultant for Coaches, Kajabi Support Specialist, Kajabi Website Expert, Kajabi Funnel Expert, Kajabi, Zenler.

I help people communicate complex, meaningful ideas clearly and powerfully through human-centered, empathy-led design. My work focuses on structure, clarity, and audience impact across training, presentations, and written content. With a Master of Public Health focused on health education and behavior change and a Master of Social Work with Clinical emphasis, I bring a deep understanding of adult learning, communication, and how people actually absorb and apply information. I have designed and delivered trainings for national audiences and have personally created and facilitated presentations at conferences across the United States. I also train presenters and subject matter experts on how to make their content more user-centered, engaging, and actionable. Training & Instructional Design I design learning experiences that balance inspiration with practical application. This includes structuring content into clear modules, developing learning objectives, reflection prompts, exercises, and discussion questions, and ensuring materials are ready for corporate and LMS environments. My approach is grounded in human-centered design and emphasizes clarity, psychological safety, and real-world usability rather than passive content consumption. I particularly enjoy translating expert-driven or coach-style content into corporate-ready learning without losing its depth or energy. I regularly create interactive, visually engaging PowerPoint-based trainings and am happy to include samples when relevant. Editing & Content Review In addition to training design, I work with authors, leaders, and mission-driven professionals to review and refine written content, including memoirs and nonfiction. My editing and review work focuses on clarity, flow, consistency, tone, and reader experience. I am especially skilled at offering thoughtful, constructive feedback that strengthens structure and emotional impact while preserving the author’s voice. This work is well suited for first-time authors, faith-based writers, and professionals who want honest, empathetic feedback rather than surface-level edits. Writing & Revision Support I also support writing projects through developmental feedback, light copyediting, and revision support for content rooted in personal narrative, leadership, public service, and purpose-driven work. Across all writing projects, I prioritize empathy, clarity, and alignment with the intended audience. How I Work I am collaborative, communicative, and detail-oriented. I take feedback seriously, ask thoughtful questions upfront, and aim to make the process feel clear and supportive for clients. While I am continuing to build my Upwork portfolio, my professional background includes years of national training development, content review, and communication work in real-world, high-impact settings. If you are looking for someone who can bring structure, clarity, and a human-centered lens to your training, writing, or content, I would love to work together.

Most brands struggle to create video ads that capture attention and drive results. I help businesses, agencies, ecommerce brands, and content creators produce high-quality AI-generated videos, AI UGC ads, product commercials, and social media video content designed to stop the scroll and increase engagement. With $6K+ earned on Upwork and successful projects delivered for brands across multiple industries, I combine creative storytelling, video production, and AI-powered workflows to create content that looks professional and performs. Services: • AI Video Generation • AI UGC Ads • Product Videos & Product Commercials • Short Video Ads • Social Media Video Content • TikTok & Instagram Reels • YouTube Shorts • AI Avatar Videos • AI Spokesperson Videos • SaaS & App Promo Videos • Explainer Videos Tools: Kling, Veo, Higgsfield, Seedance, HeyGen, Runway, Midjourney, ElevenLabs, ChatGPT, Adobe Premiere Pro, Adobe After Effects, and CapCut. Why Clients Work With Me: ✔ Fast turnaround ✔ Strong communication ✔ Creative direction and scripting ✔ Professional video editing ✔ Marketing-focused storytelling ✔ End-to-end video production If you're looking for an AI Video Creator who can turn ideas into engaging AI-generated videos, UGC ads, and video commercials, I'd be happy to discuss your project.