Greetings! I’m Taimour, an MBA-qualified Executive & General Virtual Assistant with 4+ years of professional experience supporting CEOs, entrepreneurs, startups, and growing businesses across multiple industries. I specialize in executive support, operations management, CRM handling, project coordination, customer support, and data management. My goal is to help business owners stay organized, operate efficiently, and focus on growth while I manage the details. Here are my experiences: 1. Cognitive Generation Enterprises (CGE) - Executive Assistant: At Cognitive Generation Enterprises, I worked directly as a Virtual Assistant to the CEO, providing high-level administrative and operational support. My responsibilities included conducting research, managing data, handling day-to-day administrative tasks, and maintaining the CEO’s Google Calendar. I organized and scheduled internal and external meetings, coordinated team communication through Slack, and managed Trello boards to track tasks and workflows, ensuring smooth operations and improved efficiency across projects. 2. Voomi Supply - Team Leader & E-commerce Virtual Assistant: In my role at Voomi Supply, I served as both a Virtual Assistant and Team Leader, managing a team of six members while overseeing e-commerce operations. I handled product catalog management, content gathering, and ensured accurate product weights and images. I managed MOQ settings, Walmart Express setup, and custom product bundles for Amazon and Walmart. Additionally, I verified and optimized Amazon listings for accuracy and compliance while monitoring daily team performance and improving workflow efficiency. 3. SSP Residential Renovations - Construction Administrative Assistant: I provided remote administrative support for construction projects at SSP Residential Renovations. My role involved managing project documents, scheduling tasks, and maintaining clear communication with clients, contractors, and vendors. I assisted with procurement, tracked project budgets, monitored milestones and deadlines, and prepared reports on project progress and expenses to ensure timely and organized project execution. 4. Highkey Enterprises - Operations Virtual Assistant: At Highkey Enterprises, I managed operational and administrative tasks using Notion and GoHighLevel. I maintained CRM systems, handled invoicing, and conducted research to support strategic decision-making. I also coordinated with team members using Basecamp, helping streamline internal operations and improve overall business efficiency. 5. Decimalytics - Executive Virtual Assistant : While working with Decimalytics, I provided comprehensive executive support to the CEO. I managed Breeze CRM by creating tasks and reminders to maintain productivity, handled email correspondence by prioritizing and responding to important messages, and supported content creation by designing marketing reels using Canva. My role focused on optimizing daily operations and improving organizational efficiency. 6. Simpletal AI - Onboarding & Data Entry Virtual Assistant: At Simpletal AI, I supported client onboarding by accurately entering and managing client data in DocuSign, GoHighLevel, and Asana. I ensured all information was submitted correctly and on time, contributing to smooth and efficient client setup processes. 7. Guardian Financial: Credit Repair & Identity Theft Resolution Specialist: Analyze credit reports to identify inaccurate or fraudulent accounts and resolve them. Prepare FTC Identity Theft Reports, draft strong dispute letters, and manage the full process, including submissions, tracking, and follow-ups with credit bureaus and creditors. 8. Block Street Homes - Property Co-Host & Virtual Assistant: As a Property Co-Host and Virtual Assistant at Block Street Homes, I supported the CEO and team by managing bookings and guest communication through Airbnb and Vrbo. I handled calendar management, appointment scheduling, coordination with cleaning staff, and resolved issues with Airbnb and Vrbo support, ensuring smooth day-to-day operations and a positive guest experience. Core Expertise & Skills: Executive and administrative support, operations and property management, Project management, Data entry, Lead generation, project coordination, workflow optimization, e-commerce catalog management, CRM and data organization, client onboarding, customer support, team leadership, invoicing, research, and reporting. Tools & Platforms: GoHighLevel, ClickUp, Trello, Asana, and Monday. com, Notion, Basecamp, Breeze CRM, Salesforce, Google Workspace, LinkedIn, Yelp, Apollo, contact out, Rocket reach, Webresearch, Microsoft, Shopify, Amazon, Walmart, Etsy, DocuSign, Slack, Zoom, Google Voice, OpenPhone, Credit Report Analysis, Identity Theft Resolution, FTC Identity Theft Reports, and Credit Dispute Management. Let’s Work Together! Best regards, Taimour Ali.

✔️ 4+ Years of Experience || ✔️ 70+ Projects Done 🏆 Top Rated on Upwork || ✔️ Serving Clients Around The Globe Thank you so much for visiting my profile. I've specialized in eCommerce, Hospitality, & SaaS niches. We operate in a modern economy where high-quality customer service is no longer a luxury... It's a non-negotiable standard for every successful brand. Customer satisfaction has a huge impact on your business's success. A low satisfaction level means your customer retention & loyalty levels will likely be below the line too. The Services I Provide Are: 👋 ✅ • Live Chat Support • Email Support • Airbnb Property management • Guest Communication, Short Term Rental Booking Management • Answering product Question • Order Tracking • Communication Etiquette • Shopify • Order Fulfillment • Customer Satisfaction • MS-Office • Google sheet • Social Media Customer Support• eCommerce Operations Management • If you are unsure about anything, we can discuss everything on hand to give you the best service with satisfaction. Feel free to shoot me a message through Upwork to get your work started with confidence. ✅ I do have expertise in the following: ✔️ Live Chat Support ✔️ Email Support ✔️ Zadarma (calling app) ✔️ Airbnb ✔️ HomeAway ✔️ Booking . com ✔️ Google voice ✔️ Hospitable ✔️ Vrbo ✔️ Agoda ✔️ Airtable ✔️ Guesty ✔️ Smoobo ✔️ Kross booking ✔️ New book ✔️ HomeAway ✔️ Charge Automation ✔️ Shopify ✔️ CRM ✔️ New voice media (calling app) ✔️ Ring central ✔️ Hurrier ✔️ Road Runner ✔️ Leverage ✔️ Freshdesk ✔️ Helpscout ✔️ Zoho CRM ✔️ Slack ✔️ JVZOO ✔️ Zendesk ✔️ Trello ✔️ Leverage ✔️ Freshdesk ✔️ Gorgias ✔️ Tawk to ✔️ Reamaze ✔️ Signal ✔️ Many chats ✔️ Service Point ✔️ Google sheets ✔️ Microsoft Office ✔️ The command in Data Entry ✔️ 17 track ✔️ Deepl Social Media Support Including: ♦ Facebook ♦ Instagram ♦ Linked In ♦ WhatsApp ♦ Twiter ♦ Telegram I do have native-level English proficiency & significant experience managing customer service in multiple other languages. I have already worked in these languages: Dutch || Spanish || German || Italian || Swedish || Finnish || Danish ✅I have done the following projects: ➡️ Customer support for Camelotels (AirBnb Chat support) * Live chat support (Airbnb, Guesty & WhatsApp) * Handling 200+ properties * Handling Inquiries * Respond to customers within a minute and resolve their queries * Confirm bookings after receiving the all needed documents. * Informs cleaners about their schedule. ✅ Customer Support For Shopify, Amazon, & eBay (Worked with 40+ brands) * Tickets Solving • Orders fulfillment • Orders tracking * Provide Solutions to Customer's Queries Via Email & Live Chat * Checking the Google Sheet where the order input automatically * Send the Google sheet to the Supplier after checking all details * Fulfill the order after receiving the tracking number from the Supplier * Send the order to "AliExpress Supplier" & Dsers * Put the orders on "Trello" due to the missing details/damaged products/ waiting from suppliers * Contact the manufacturer for the special order. * Making Discount codes for the customer * Inform the owner daily of all activities I also have an excellent team who is with me and always ready to work on any project related to customer service. We can provide 365 days of customer service even on holidays. It's important to me to build long-term relationships with clients, so I'm primarily looking for long-term projects. I'm flexible with my working hours & am happy to work closely with any existing freelancers you work with. Best Regards, Adnan

🏆 𝟖𝟎+ 𝐉𝐨𝐛𝐬 𝐂𝐨𝐦𝐩𝐥𝐞𝐭𝐞𝐝 | 𝟓+ 𝐘𝐞𝐚𝐫𝐬 𝐨𝐧 𝐔𝐩𝐰𝐨𝐫𝐤 | 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 | 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 | 𝐂𝐨𝐥𝐝 𝐄𝐦𝐚𝐢𝐥 & 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 Hi, I’m a 𝐓𝐨𝐩-𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 & 𝐀𝐝𝐦𝐢𝐧 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭, helping startups, agencies, and growing businesses 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐞 𝐥𝐞𝐚𝐝𝐬, 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, 𝐚𝐧𝐝 𝐬𝐜𝐚𝐥𝐞 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭𝐥𝐲. My Services Include: 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 Calendar management, email handling, communication and administrative support Task coordination and workflow organization Tools: 𝐆𝐨𝐨𝐠𝐥𝐞 𝐖𝐨𝐫𝐤𝐬𝐩𝐚𝐜𝐞 (𝐃𝐨𝐜𝐬, 𝐒𝐡𝐞𝐞𝐭𝐬, 𝐆𝐦𝐚𝐢𝐥, 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫), 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐎𝐟𝐟𝐢𝐜𝐞, 𝐓𝐫𝐞𝐥𝐥𝐨, 𝐀𝐬𝐚𝐧𝐚, 𝐒𝐥𝐚𝐜𝐤, 𝐏𝐨𝐰𝐞𝐫𝐏𝐨𝐢𝐧𝐭, 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥. 📊 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 & 𝐖𝐞𝐛 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 Fast and accurate data entry with attention to detail Market research, competitor analysis, and data collection Data cleaning and formatting Tools:𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐄𝐱𝐜𝐞𝐥, 𝐆𝐨𝐨𝐠𝐥𝐞 𝐒𝐡𝐞𝐞𝐭𝐬, 𝐀𝐢𝐫𝐭𝐚𝐛𝐥𝐞, 𝐍𝐨𝐭𝐢𝐨𝐧 🎯 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 B2B & B2C lead sourcing and prospect list building Email list creation and data verification LinkedIn outreach and prospecting Tools:𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐒𝐚𝐥𝐞𝐬 𝐍𝐚𝐯𝐢𝐠𝐚𝐭𝐨𝐫, 𝐀𝐩𝐨𝐥𝐥𝐨, 𝐇𝐮𝐧𝐭𝐞𝐫, 𝐒𝐧𝐨𝐯, 𝐙𝐨𝐨𝐦𝐈𝐧𝐟𝐨 🎨 𝐏𝐨𝐰𝐞𝐫𝐏𝐨𝐢𝐧𝐭 𝐏𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧𝐬 Professional PowerPoint slide design for business, education, and marketing Pitch decks, investor presentations, and sales presentations Clear data visualization and infographic-based slides Content structuring for impactful storytelling and messaging Modern, clean, and branded presentation design Tools:𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐏𝐨𝐰𝐞𝐫𝐏𝐨𝐢𝐧𝐭, 𝐆𝐨𝐨𝐠𝐥𝐞 𝐒𝐥𝐢𝐝𝐞𝐬, 𝐂𝐚𝐧𝐯𝐚 🏠 𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 Property listing management and tenant coordination CRM updates and lease tracking Market research and property data analysis Tools: 𝐙𝐢𝐥𝐥𝐨𝐰, 𝐑𝐞𝐚𝐥𝐭𝐨𝐫, 𝐀𝐩𝐩𝐅𝐨𝐥𝐢𝐨, 𝐁𝐮𝐢𝐥𝐝𝐢𝐮𝐦, 𝐏𝐨𝐝𝐢𝐨 🎧 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 Professional handling of customer inquiries via email, chat, and phone Customer issue resolution with a focus on satisfaction and retention Order processing, tracking, and after-sales support Ticket management and documentation for support workflows Maintaining high-quality service standards and response times Tools: 𝐙𝐞𝐧𝐝𝐞𝐬𝐤, 𝐅𝐫𝐞𝐬𝐡𝐝𝐞𝐬𝐤, 𝐈𝐧𝐭𝐞𝐫𝐜𝐨𝐦, 𝐋𝐢𝐯𝐞𝐂𝐡𝐚𝐭, 𝐇𝐮𝐛𝐒𝐩𝐨𝐭, 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 📧 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 Creation and management of targeted email marketing campaigns Audience segmentation for personalized and high-converting outreach Writing engaging email copy, subject lines, and call-to-actions (CTAs) Campaign tracking, performance analysis, and optimization for better open & click rates A/B testing of email content to improve engagement and conversions Lead nurturing and automated follow-up sequences Tools: 𝐌𝐚𝐢𝐥𝐜𝐡𝐢𝐦𝐩, 𝐈𝐧𝐬𝐭𝐚𝐧𝐭𝐥𝐲, 𝐇𝐮𝐛𝐒𝐩𝐨𝐭, 𝐂𝐨𝐧𝐯𝐞𝐫𝐭𝐊𝐢𝐭, 𝐀𝐜𝐭𝐢𝐯𝐞𝐂𝐚𝐦𝐩𝐚𝐢𝐠𝐧, 𝐊𝐥𝐚𝐯𝐢𝐲𝐨, 𝐆𝐦𝐚𝐢𝐥 🏷️ 𝐃𝐚𝐭𝐚 𝐀𝐧𝐧𝐨𝐭𝐚𝐭𝐢𝐨𝐧 Image, text, and video annotation for AI datasets High-accuracy data labeling and consistency Quality control and dataset validation Tools:𝐋𝐚𝐛𝐞𝐥𝐛𝐨𝐱, 𝐂𝐕𝐀𝐓, 𝐒𝐮𝐩𝐞𝐫𝐯𝐢𝐬𝐞𝐥𝐲 𝐆𝐨𝐨𝐠𝐥𝐞 𝐀𝐩𝐩𝐬 𝐒𝐜𝐫𝐢𝐩𝐭 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 Automate repetitive tasks in Google Workspace Workflow automation and API integrations Spreadsheet automation and reporting Tools:𝐆𝐨𝐨𝐠𝐥𝐞 𝐀𝐩𝐩𝐬 𝐒𝐜𝐫𝐢𝐩𝐭, 𝐆𝐨𝐨𝐠𝐥𝐞 𝐒𝐡𝐞𝐞𝐭𝐬 𝐀𝐏𝐈, 𝐙𝐚𝐩𝐢𝐞𝐫 📞𝐂𝐨𝐥𝐝 𝐂𝐚𝐥𝐥𝐢𝐧𝐠 Outbound calls for lead generation & appointment setting Script handling and objection management Customer engagement and follow-ups Tools: 𝐌𝐨𝐣𝐨 𝐃𝐢𝐚𝐥𝐞𝐫, 𝐂𝐚𝐥𝐥𝐓𝐨𝐨𝐥𝐬, 𝐑𝐢𝐧𝐠𝐂𝐞𝐧𝐭𝐫𝐚𝐥, 𝐒𝐤𝐲𝐩𝐞 📩 Send me a message to discuss how I can support your business and help you scale efficiently. 𝐁𝐞𝐬𝐭 𝐫𝐞𝐠𝐚𝐫𝐝𝐬, 𝐀𝐫𝐬𝐥𝐚𝐧 𝐓

Hello and welcome to my profile. I provide high-level executive support, operations coordination, and vendor management, along with onsite program delivery across the UAE. My approach is white-glove, detail-oriented, and discreet, ensuring operations are managed to the highest professional standard. 💬 WHY CLIENTS WORK WITH ME ✅ Highly organized and detail-focused ✅ Proactive and solution-oriented ✅ Strong communication and reliability ✅ Comfortable working independently in fast-paced environments ✅ Experienced with long-term client relationships 🧰 TOOLS & SYSTEMS Google Workspace | Microsoft Office | Canva | ChatGPT | Trello | Asana | Slack | Zoom QuickBooks | Airbnb | VRBO | CRM systems

I didn't start as an automation specialist. I started as a VA doing everything manually. The same copy-paste. The same repetitive inbox tasks. The same "wait, didn't I just do this yesterday?" feeling every single day. Then I discovered I could build something that did all of it automatically. I never went back. Now I build workflow automations that connect your tools, eliminate the manual work, and keep running long after I hand them over. And honestly, the moment a workflow fires correctly for the first time, especially one I wasn't sure I could figure out, I feel it in my whole body. That's not an exaggeration. That's why I do this. WHAT I'VE BUILT: AI-powered content automation system. n8n generates content using AI, routes it through an Airtable approval dashboard, then auto-publishes. Full SOP and Loom walkthrough delivered. HubSpot automations. Deal Won triggers a Google Sheets log and Gmail notification. Form submission auto-creates a Google Drive folder. Zero manual steps. QHSE Certificate Expiry Alert System. Staged email alerts at 60, 30, and 7 days before expiry using Google Sheets and Gmail. Built for compliance tracking in high-stakes environments. Instagram DM automation. ManyChat pipelines for fitness coaches to qualify leads and book calls without lifting a finger. TOOLS I WORK WITH: n8n · ManyChat · Airtable · HubSpot · Google Sheets · Gmail · Monday-com · ClickUp · Apollo · Google Workspace · Zapier · Make · Slack · Webhooks · REST APIs I document everything I build. Handoff is clean. You won't need to call me every week to keep things running. If you have a process eating your time and your sanity, that's exactly the kind of problem I want to dig into.

🏡 Senior Property Manager - Managed 120+ Listings | Airbnb Co-host | STR/MTR | Real Estate Virtual Assistant | Customer Success Manager | Client Onboarding Specialist Are you looking for someone who can keep your properties running smoothly, deliver exceptional guest experiences, reduce operational headaches, retain your clients, and help your business grow? You've found the right professional. For over 6 years, I've helped property owners, Airbnb hosts, vacation rental companies, and real estate investors manage and scale their businesses by handling the day-to-day operations that keep guests happy and revenue flowing. I don't just manage properties; I help businesses operate more efficiently, protect their reputation, increase guest satisfaction, and build long-term client relationships. ✨Here's what I bring to your business: 🏡 Property Management & Airbnb Co-hosting • Managed 120+ short-term rental listings • Daily management across Airbnb, Bookingcom, VRBO, Expedia, Hopper, and other OTAs • Guest communication before, during, and after stays • Booking management and reservation coordination • Calendar synchronization to eliminate double bookings • Listing creation, optimization, Dynamic pricing, and revenue optimization • Smart lock management and remote check-ins • Airbnb AirCover claims and dispute resolution 🧹 Cleaning & Maintenance Coordination I manage: • Cleaner scheduling • Turnover coordination • Maintenance requests • Vendor communication • Issue tracking • Cleaners communication My goal is simple: Zero missed turnovers and happy guests. 📊 My Track Record 🏡 120+ listings managed 💬 6,000+ guest messages and phone calls handled ⚡ 3-5 minute average response time 📈 100% guest response rate ⭐ Helped clients maintain Airbnb Superhost status 🛡 Successfully managed Airbnb AirCover claims and guest dispute resolutions ✨OTAs Airbnb | Bookingcom | VRBO | Expedia | Hopper ✨Property Management Software Guesty | Beds24 | Hostaway | Hospitable | Breezeway | Lodgify | OwnerRez | AppFolio | Buildium | Smoobu | PriceLabs ✨Communication & Productivity Tools Slack • Google Workspace • Microsoft Office Suite • Zoom • Loom • OpenPhone • Google Voice • Dingtone • WhatsApp • Telegram • Discord • Calendly • Dropbox • LastPass • Canva • Google Drive • Google Forms 🌍 Worked with clients across the United States, United Kingdom, Japan, Kenya, South Africa, and Nigeria, adapting seamlessly to different markets and time zones. 📞 Customer Success Management I help businesses retain customers, not just acquire them. As a Customer Success Manager, I focus on: ✔ Customer onboarding and account setup ✔ Building long-term client relationships ✔ Improving customer satisfaction ✔ Increasing customer retention ✔ Reducing churn ✔ Managing client communications ✔ Resolving escalations professionally ✔ Monitoring customer health and engagement ✔ Delivering exceptional customer experiences Happy customers become loyal customers, and loyal customers generate recurring revenue. 🚀 Customer Onboarding Specialist First impressions matter. A smooth onboarding experience leads to higher retention and stronger customer relationships. I help new customers get started successfully by: ✔ Guiding new clients through onboarding ✔ Training customers on products and services ✔ Setting expectations ✔ Ensuring smooth implementation ✔ Creating onboarding documentation ✔ Conducting onboarding meetings ✔ Following up to ensure adoption and long-term success ✨CRM & Customer Success Tools HubSpot | Zendesk | Freshdesk | Salesforce | ClickUp | Trello | Asana Why clients enjoy working with me ✔ Proactive communication ✔ Fast response times ✔ Strong attention to detail ✔ Problem-solving mindset ✔ Reliable coordination ✔ Excellent guest and client experience ✔ Ability to work independently ✔ Dedicated home office and reliable high-speed internet ✔ Comfortable working across multiple time zones If you're looking for someone who can manage your properties, delight your guests, retain your customers, streamline operations, and help your business grow, I'd love to help. 📩 Send me a message, invite me to your job, or click 𝐇𝐢𝐫𝐞 𝐧𝐨𝐰. I typically respond within 15 minutes, and I'd be happy to discuss how I can support your business. Best Regards, Racheal Omolola Oloyede

Hi, I’m Ana 👋 A multilingual professional with over 10 years of experience in teaching, translation, customer support, and e-commerce operations. I enjoy helping people communicate, learn, and grow their businesses through reliable, high-quality work. What I can help you with: 📚 Teaching & Tutoring * English and Portuguese lessons for adults and children * Conversational English and Portuguese * Business English * Exam preparation * Personalized lesson plans * Online classes 🌍 Translation & Proofreading * English ↔ Portuguese translation * Spanish ↔ English/Portuguese * Proofreading and editing * Website and app localization * Marketing content * Educational materials 🛒 E-commerce & Customer Support * Shopify store management * Product listings and descriptions * Customer support (Email, Chat & CRM) * Order management and tracking * Returns and refunds * Data entry and internet research * Virtual Assistant tasks Tools I have experience with: * Shopify * Zendesk * Gorgias * HubSpot * Help Scout * Slack * Asana * Google Workspace * Microsoft Office * Canva * WordPress * Airbnb & Booking platforms Why work with me? ✔ Friendly and professional communication ✔ Fluent in English, Portuguese, and Spanish ✔ Detail-oriented and highly organized ✔ Fast learner who adapts quickly to new tools ✔ Reliable, proactive, and committed to deadlines Whether you need a dedicated teacher, an accurate translator, or a dependable e-commerce assistant, I’m here to help. I believe in building long-term relationships by delivering quality work and making every project a success. Let’s work together!

Are you a real estate investor, Airbnb Host, wholesaler, landlord, real estate company, CEO, or property owner looking for a results-driven Real Estate Virtual Assistant who not only understands the business—but helps you increase revenue, stabilize occupancy, and scale operations efficiently? I specialize in end-to-end real estate operations, with a strong focus on Mid-Term Rental (MTR) strategy, Airbnb co-hosting, property management, and investor support systems. My objective is simple: - Optimize your assets, streamline your workflows, and drive predictable income. - Optimize pricing and listing strategy to boost monthly rental income while reducing vacancy gaps through mid-term leasing and Short Term Rental. 🔑 Core Services 🏠 Mid-Term Rental (MTR) & Airbnb Management - Mid-term rental (30–180 days) setup & strategy - Airbnb listing optimization & repositioning - Guest & tenant communication (short + mid-term) - Calendar & multi-channel management - Dynamic pricing strategy (PriceLabs) - Occupancy & revenue optimization - Vendor & maintenance coordination - Performance tracking & reporting 💰 Real Estate Wholesaling Support - Lead intake & qualification - Seller follow-ups (cold/warm) - Offer preparation & tracking - Deal pipeline management - Buyer list building & management - Property marketing & email campaigns - ARV, MAO & comps research 📊 Acquisitions Support - Seller communication & rapport building - Appointment setting - Offer tracking - Due diligence coordination - Property research & deal analysis - Contract preparation 📤 Dispositions Support - Marketing deals to cash buyers - Managing buyer inquiries - Scheduling walkthroughs - Offer collection & comparison - Assignment contract coordination - Closing follow-ups - Cash buyer list building (InvestorsBase, InvestorLift and Facebook) 📑 Transaction Coordination - Contract-to-close management - Title & escrow communication - Document compliance - Timeline enforcement - Missing documents follow-ups - Closing coordination ⚙️ Real Estate Operations & Admin - CRM setup & optimization - Workflow automation - KPI tracking & reporting - Inbox & calendar management - Team coordination - SOP creation & documentation - Data organization & system structuring 🧠 Tools & Software I Work With - Lease Management Tools (Long-Term + Mid-Term Backbone): Buildium, Appfolio, Furnished finder, Rent Manager and Stripe - CRMs: HubSpot, GoHighLevel, Zoho One, Podio, Close CRM, Google Sheets, Excel - Project Management: Notion, Monday. com, Trello, Asana - Real Estate Platforms: Zillow, Redfin, Trulia, Hotpads - Short/Mid-Term Rental Tools: AirDNA, PriceLabs, Lodgify, Hospitable, Guesty, OwnerRez - Productivity: Google Workspace, Microsoft Office, Calendly - Data & Research: Google Sheets, Excel, Web Research - Disposition Tools: InvestorsBase, InvestorLift, Facebook Marketplace & Groups, Zillow - Lead Generation: BatchLeads, PropStream, PropWire, PropertyPro, TruePeopleSearch 🎓 Certifications & Training ✅ Real Estate Analysis Foundations – LinkedIn Learning ✅ Real Estate Acquisition 101 – Udemy ✅ How to Analyze a Wholesale Deal in Real Estate – LinkedIn ✅ The Real Estate Pro Forma Modeling Master Class – Udemy ✅ Airbnb Property Management, Co-Hosting & Rental Profit Optimization Certification – Udemy ✅ PropStream Academy – Real Estate Investment Tools 🚀 Why Clients Choose Me Strong understanding of both wholesaling and rental income models (STR + MTR) Revenue-focused approach—not just task execution Organized, proactive, and systems-driven Excellent communication & follow-through Investor-first mindset High level of confidentiality & professionalism 🎯 If You Need Help With: Transitioning from Airbnb to Mid-Term Rentals Increasing occupancy & stabilizing rental income Scaling your wholesaling operations Managing multiple deals efficiently Organizing and automating your CRM Improving guest experience & retention Reducing operational bottlenecks I’m positioned to support you. 📩 Let’s Connect Send me a message or invite me to your job, and let’s build systems that drive consistent results and free up your time.

📌ABOUT ME 12 years of experience working in a VA doing all types of administrative jobs and light bookkeeping. I handle email support, chat and phone support as well. I can handle B2B and B2C communication/transactions. I have 5 years of experience working in a Short-Term Rental with listings in AirBnb, Booking.com, and VRBO. I worked in rental companies in Toronto, Canada, San Diego California and Alexandria Louisiana, I handle all types of communications with guest inquiry, resolutions claim, reservations and cancellations. I am a graduate of Bachelor of Science in Business Administration, major in Banking and Finance. I can handle your bookkeeping and other financial transactions. To be able to give satisfaction to my employer by giving them the quality and the quantity of the job that they expect me to deliver to them. As well as obtaining my desired position using my strong interpersonal skills, educational background and my ability to work with others. I am a multi-talented person. I see to it that I always meet your expectations if not exceed them. 📌MY SKILL SET ✔️ Excellent awareness and understanding of current developments in digital communications and social media ✔️ Excellent skills and knowledge on current tools ✔️ Can write and speak English ✔️ Great Communication Skills ✔️ Excellent Leadership Skills ✔️ Can work under less supervision ✔️ Customer Support ✔️ Order Processing ✔️ Reservation ✔️ Cancellation ✔️ Payment Request ✔️ Resolution Claims 📌 TOOLS THAT I USE: ✔️ G-Suites, Zoho, Missive ✔️ Microsoft Office Application ✔️ Canva ✔️ Adobe Photoshop ✔️ Skype, Google Voice, Ring Central, Zoom ✔️ Dropbox, One Drive ✔️ Trello, Asana ✔️ Notion ✔️ Beds24 ✔️ Hospitable (Smartbnb) ✔️ Lodgify ✔️ VRBO, Booking.com, Airbnb ✔️ Get Properly ✔️ DUVE/WishBox ✔️ Wave Accounting ✔️ Intuit QuickBooks ✔️ Hubdoc ✔️ Shopify ✔️ WordPress ✔️ Shopify ✔️ Dropified, Oberlo

Experienced Executive Assistant and Customer Support Specialist with a strong background across technical support, compliance, sales, and recruitment. Since 2015, I’ve worked with industry leaders like AT&T, Coinbase, Airbnb, Endurance, and Manpower, developing expertise in customer service, operations, and technical solutions. Since 2020, I’ve been freelancing, supporting businesses across real estate, SaaS, food and beverage, medical, telecommunications, digital marketing, and staffing. I excel at organizing workflows, managing CRMs, and streamlining communication using tools like Google Suite, Microsoft tools, Trello, ClickUp, Asana, Notion, Canva, Salesforce, HubSpot, and Apollo. I’m committed to helping businesses stay organized and achieve their goals efficiently. Open to connecting with professionals and businesses looking for reliable support to grow and succeed.