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$10/hr
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$6K+ earned
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Are you a real estate investor, Airbnb Host, wholesaler, landlord, real estate company, CEO, or property owner looking for a results-driven Real Estate Virtual Assistant who not only understands the business—but helps you increase revenue, stabilize occupancy, and scale operations efficiently?
I specialize in end-to-end real estate operations, with a strong focus on Mid-Term Rental (MTR) strategy, Airbnb co-hosting, property management, and investor support systems.
My objective is simple:
- Optimize your assets, streamline your workflows, and drive predictable income.
- Optimize pricing and listing strategy to boost monthly rental income while reducing vacancy gaps through mid-term leasing and Short Term Rental.
🔑 Core Services
🏠 Mid-Term Rental (MTR) & Airbnb Management
- Mid-term rental (30–180 days) setup & strategy
- Airbnb listing optimization & repositioning
- Guest & tenant communication (short + mid-term)
- Calendar & multi-channel management
- Dynamic pricing strategy (PriceLabs)
- Occupancy & revenue optimization
- Vendor & maintenance coordination
- Performance tracking & reporting
💰 Real Estate Wholesaling Support
- Lead intake & qualification
- Seller follow-ups (cold/warm)
- Offer preparation & tracking
- Deal pipeline management
- Buyer list building & management
- Property marketing & email campaigns
- ARV, MAO & comps research
📊 Acquisitions Support
- Seller communication & rapport building
- Appointment setting
- Offer tracking
- Due diligence coordination
- Property research & deal analysis
- Contract preparation
📤 Dispositions Support
- Marketing deals to cash buyers
- Managing buyer inquiries
- Scheduling walkthroughs
- Offer collection & comparison
- Assignment contract coordination
- Closing follow-ups
- Cash buyer list building (InvestorsBase, InvestorLift and Facebook)
📑 Transaction Coordination
- Contract-to-close management
- Title & escrow communication
- Document compliance
- Timeline enforcement
- Missing documents follow-ups
- Closing coordination
⚙️ Real Estate Operations & Admin
- CRM setup & optimization
- Workflow automation
- KPI tracking & reporting
- Inbox & calendar management
- Team coordination
- SOP creation & documentation
- Data organization & system structuring
🧠 Tools & Software I Work With
- Lease Management Tools (Long-Term + Mid-Term Backbone): Buildium, Appfolio, Furnished finder, Rent Manager and Stripe
- CRMs: HubSpot, GoHighLevel, Zoho One, Podio, Close CRM, Google Sheets, Excel
- Project Management: Notion, Monday. com, Trello, Asana
- Real Estate Platforms: Zillow, Redfin, Trulia, Hotpads
- Short/Mid-Term Rental Tools: AirDNA, PriceLabs, Lodgify, Hospitable, Guesty, OwnerRez
- Productivity: Google Workspace, Microsoft Office, Calendly
- Data & Research: Google Sheets, Excel, Web Research
- Disposition Tools: InvestorsBase, InvestorLift, Facebook Marketplace & Groups, Zillow
- Lead Generation: BatchLeads, PropStream, PropWire, PropertyPro, TruePeopleSearch
🎓 Certifications & Training
✅ Real Estate Analysis Foundations – LinkedIn Learning
✅ Real Estate Acquisition 101 – Udemy
✅ How to Analyze a Wholesale Deal in Real Estate – LinkedIn
✅ The Real Estate Pro Forma Modeling Master Class – Udemy
✅ Airbnb Property Management, Co-Hosting & Rental Profit Optimization Certification – Udemy
✅ PropStream Academy – Real Estate Investment Tools
🚀 Why Clients Choose Me
Strong understanding of both wholesaling and rental income models (STR + MTR)
Revenue-focused approach—not just task execution
Organized, proactive, and systems-driven
Excellent communication & follow-through
Investor-first mindset
High level of confidentiality & professionalism
🎯 If You Need Help With:
Transitioning from Airbnb to Mid-Term Rentals
Increasing occupancy & stabilizing rental income
Scaling your wholesaling operations
Managing multiple deals efficiently
Organizing and automating your CRM
Improving guest experience & retention
Reducing operational bottlenecks
I’m positioned to support you.
📩 Let’s Connect
Send me a message or invite me to your job, and let’s build systems that drive consistent results and free up your time.
$15/hr
100%
Job Success
Available now
Offers consultations
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End of list.
Top-Rated Executive Assistant & Virtual Assistant helping founders and CEOs escape inbox chaos, missed follow-ups, scattered CRM data, and calendar chaos before it costs you clients.
Running a business shouldn't require you to spend your day buried in emails, scheduling conflicts, client follow-ups, CRM updates, and administrative tasks.
When these things pile up without a reliable virtual assistant to manage them, leads go cold, clients feel neglected, tasks stall, and your business carries an invisible weight that quietly slows everything down. Because every unanswered email, missed follow-up, and dropped task costs you clients.
As an Experienced Virtual Assistant and Top Rated Executive Assistant, I help Founders, C-level Executives, and businesses stay organized, improve follow-through, support client communications, keep CRM information accurate and up to date, ensure tasks move left-to-right, and create smoother operations behind the scenes; I proactively save you time so you can focus on what creates the most value in your business.
As Your Proactive Right-hand Executive Virtual Assistant, I become the person you can rely on to keep projects moving, inboxes managed, clients supported, calendars organized, priorities on track, and handle multiple moving parts, serving as your right-hand support and gatekeeper while keeping processes documented.
For over 6 years, I've supported busy CEOs and businesses across operations, executive support, workflow management, inbox and calendar management, customer service, SOP documentation, follow-up systems, team coordination, lead generation, CRM management, project coordination, and administrative support.
RESULTS I HAVE DELIVERED AS AN EXECUTIVE ASSISTANT/ VIRTUAL ASSISTANT
✅ Coordinated task management and project tracking for teams of 11+ using Asana and Trello, built SOPs and operational trackers that reduced operations bottlenecks by 30%
✅ Managed 100+ weekly executive communications while maintaining timely follow-ups and reducing inbox backlog by 40–60% within 30 days
✅Improved CRM data accuracy and pipeline visibility by 50%+ and increased lead response speed by 35%, preventing cold prospects
✅ Built email outreach system achieving 96% deliverability - lands in inbox, not spam.
I don’t just complete tasks; I provide high-level, trusted support by staying proactive, organized, detail-oriented, and responsive, noticing things and flagging them early before they become problems, exercising strong judgment, and taking ownership without waiting to be told what to do.
HOW I SUPPORT YOU AS YOUR EXECUTIVE ASSISTANT
➜ Executive & Administrative Support
- Calendar management and scheduling
- Inbox/email management
- Travel planning and Travel coordination
- Meeting coordination and follow-ups
- Research, documentation, and data entry
- Executive communication and admin tasks
➜ Operations & Workflow Coordination
- Task and project tracking (ClickUp, Asana, Trello, Monday)
- Team coordination and follow-ups
- Workflow organization and prioritization
- SOP creation and process documentation
- Keeping deadlines and deliverables on track
➜ CRM & Client Management
- HubSpot, GoHighLevel, Zoho, Pipedrive, Trainerize, Mindbody, Momence
- Lead tracking and pipeline updates
- Client follow-ups and communication support
- Data cleanup and CRM organization
- Ensuring no lead or client falls through the cracks
➜ Customer Support & Client Experience
- Responding to customer inquiries
- Ticket management (Zendesk, Shopify, Gorgias, Freshdesk, Intercom)
- Client onboarding and support
- Maintaining clear and professional communication
I WORK WITH:
• Founders and CEOs
• Nonprofit Agencies and Coaches
• Real Estate and Construction Teams
• Boutique fitness and wellness brands
• Businesses scaling operations and needing more structure
TOOLS AND PLATFORMS I USE
ClickUp | Asana | Trello | Notion | GoHighLevel | Airtable | Google Workspace | Slack | Zoom | HubSpot | Zoho CRM | Pipedrive | Apollo | Mailchimp | Mindbody | Momence | Canva | Microsoft Office | Freshdesk | Zendesk | Intercom | Chat Gpt | Make | Zapier | Hunter
➜ If you need a Virtual & Executive Assistant who can bring structure, improve follow-through, manage multiple priorities, manage client communication, maintain your CRM, coordinate projects, or handle the day-to-day details that keep your business running smoothly, send me a direct message or click "invite to job" to get started
- Constance
Virtual Assistant | Executive Assistant
Constance C.
has worked
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$25/hr
95%
Job Success
Available now
Offers consultations
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Most Notion setups fail, not because of design, but because they’re not built around how a business actually operates. I don’t build “pretty dashboards.”
I design scalable business systems that organize your operations, automate your workflows, and help you run your business with clarity.
Hi 👋
I’m a Notion Expert, Notion Consultant, Notion System Builder, Attio CRM Expert and Workflow Automation Specialist helping entrepreneurs, agencies, and growing teams turn scattered tools into centralized, automated business systems.
💼 What I actually help you achieve
Instead of giving you another workspace, I build systems that:
✔ Eliminate repetitive manual tasks with automation
✔ Organize your operations into clear workflows
✔ Centralize your data across Notion, CRMs, and external tools
✔ Scale with your business as you grow
👉 The result: less chaos, more control, and better decision-making
⚙️ What I can build for you
I design fully customized Notion workspaces, automation systems, and dashboards tailored to your business:
✅ Notion CRM systems, Client Portals & Sales Pipelines
✅ Project Management & Team Collaboration Systems
✅ Business Operations Dashboards & Workflow Automation
✅ Knowledge Base, SOPs & Internal Systems
✅ Attio CRM to Notion Client portal
✅ Personal Productivity Systems & Second Brain setups
✅ Notion Websites, Portfolio Pages & Digital Products
✅ Custom Notion Templates for creators & businesses
🔗 Automation & Integrations
I go beyond Notion by connecting your tools into one seamless system:
✔ Notion + Zapier + Make + n8n automation
✔ Google Sheets, Excel & API integrations
✔ CRM systems (ClickUp, Airtable, Monday, GoHighLevel)
✔ Automated workflows for leads, onboarding, and operations
👉 Meaning your system doesn’t just store information, it works for you automatically.
🔄 Migration & System Optimization
I help you move and upgrade your current tools into a better system:
✔ ClickUp to Notion
✔ Asana to Notion
✔ Monday to Notion
✔ Airtable / Excel / Google Sheets to Notion
✔ Workspace restructuring & optimization
✔ Attio to Notion
🎯 Results you can expect
✔ A structured Notion system built around your workflow
✔ Automation that saves hours every week
✔ Clean dashboards for faster, smarter decisions
✔ Fully integrated tools with minimal manual work
✔ A system designed for long-term scalability
🧠 My expertise
Notion Expert • Notion Consultant • Notion Developer • Notion Specialist
Notion CRM Setup • Notion Dashboard Builder • Notion Database Design • Attio CRM to Notion
Notion Workflow Automation • Notion AI Implementation
Zapier Automation • Make (Integromat) • n8n
Business Automation • Process Automation • Operations System Design
⭐ Why clients choose me
✔ Systems built for real business outcomes, not just aesthetics
✔ Strong focus on automation, scalability & usability
✔ Clear communication and reliable delivery
✔ Long-term thinking, I build systems that grow with you
💬 Let’s build something that actually works
If you need a Notion CRM, automation system, dashboard, or full business workspace, I’ll help you turn your ideas into a system that saves time, reduces stress, and supports your growth.
📩 Send me a message, let’s build a system that works for your business.
🔍 Keywords (for Upwork search ranking)
Notion expert, Notion consultant, Notion workspace setup, Notion system setup, Notion workflow automation, Notion CRM setup, Notion CRM expert, Notion dashboard builder, Notion database design, Notion project management system, Notion business system, Notion automation expert, Notion API integration, Notion Zapier integration, Make automation expert, Notion integration specialist, Notion productivity system, Notion second brain setup, Notion knowledge base, Notion SOP system, Notion team workspace, Notion collaboration tools, Notion startup system, Notion agency system, Notion client management system, Notion pipeline tracking, Notion sales CRM, Notion lead management, Notion onboarding system, Notion task management, Notion template creator, Notion digital products, Notion website builder, Notion portfolio website, Notion workspace optimization, Notion system migration, ClickUp to Notion, Asana to Notion, Monday to Notion, Airtable to Notion, Excel to Notion, business automation specialist, workflow automation expert, process automation consultant, operations system designer, productivity consultant, automation strategist, Attion to Notion, Attio CRM, Notion, Slack, GoHighLevel, Zapier/Make, Airtable, Loom
Bangladesh
$4.44/hr
100%
Job Success
$40K+ earned
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Last Updated On-07-10-2026
7747 hours on Upwork
**Please Note: An invitation to your job is needed in order for me to send a proposal. **
Virtual Assistant skills and experience:
- Manage the executive's calendar, schedule meetings, and prevent conflicts.
- Manage virtual office tasks and organize daily administrative tasks to ensure smooth business operations.
- Manage filing, document organization, and general administrative duties.
- Manage Microsoft SharePoint for document organization and team collaboration.
- Building and maintaining fillable PDF forms (drop-down menus, tick boxes, input fields, etc.)
- Update spreadsheets, job trackers, and documentation.
- Organize and manage Gmail Inbox, responding to inquiries, flagging important emails, and creating folders/labels for easy tracking.
- Tracking all open tasks and priorities
- Following up on outstanding tasks and making sure nothing falls through the cracks.
- Support recruitment, onboarding, and employee engagement strategies.
- Manage onboarding and internal processes; and write professional correspondence.
- Manage social media content distribution across Facebook & Instagram.
- Send manual emails using the provided contact list and script.
- Home management- meal planning, grocery shopping, event planning, scheduling car maintenance, researching household staff, etc.
- Coordinate first-class itineraries including flights, hotels, and ground transportation.
- CCTV Footage Review- Monitor security cameras and alert appropriate parties in case of suspicious activities.
- Draft and organize process documentation and SOPs to support ongoing operations.
- Tracking outreach and responses in a Google Sheet.
- Process orders using e-commerce platforms and shared workspaces.
- Use ChatGPT to generate emails, content ideas, or business assets.
- Upload daily consignments to the tracking system.(courier, cleaning, home repair, hospital etc management)
- Basic bookkeeping - receiving customer checks and sending receipts, timesheet processing, billing and making the payroll checks, Inputting bills and receipts in Quickbooks.
- Digitize and organize receipts for cash or miscellaneous purchases.
- Accurately enter financial data from bank statements into spreadsheets and online platforms, ensuring that all information is correctly formatted and categorized.
- Assist with budget tracking and expense management.
- woocommerce/Shopify admin (updating listings, product uploads, image management)
- Use AI (ChatGPT + others) to summarize, generate drafts, create checklists, organize information, and speed up workflows.
- Experience in managing and utilizing CRM tools.
- Basic video editing skills, including extracting audio from a video, adding new audio to a video, trimming and merging clips, and applying simple transitions.
- Handle customer inquiries and support.
- Provide project management assistance (task tracking, deadlines, coordination)
- Experience with outreach or lead generation.
- Substack Newsletter, Content Management and social media management.
-------------------------------
Real estate property management:
- Reply questions from tenants.
- Monitor and manage water bill charges and ensure timely payment.
- Manage listings and communicate with guests across platforms like Airbnb, VRBO, RoverPass.
- Schedule maintenance/fix appointments with contractors.
- Enter and update property reports in the system as required.
- Manage rent collection and generate invoices for tenants.
---------
Why me?
- Master's degree in Business Administration.
- A reliable and high-speed internet connection.
- Not too many active projects.
- 3 Laptops and 1 Computer with 64 bit processor.
- Commitment to a long-term working relationship.
- Availability for a full-time role.
- Degree in Human Resources Management.
- Familiarity with Google Workspace products such as Google Sheets, Google Docs, etc.
- Knowledgeable in customer service.
- Extensive expertise in managing multiple email accounts specifically Gmail.
- Proven experience as an Administrative Assistant.
- Available during business hours in the US/Est Time zone.
- Able to work all days of the week.
- Ability to self-manage and work independently and capable of adapting to a 24/7 business environment.
- Ability to handle multiple tasks and prioritize work in a remote.
- High level of discretion and confidentiality ability to juggle multiple priorities and flexible to have priorities shifted.
Tools I use for virtual assistant services.
- Weebly, WordPress, kajabi, Odoo, ChatGPT, Dotloop, DocuSign, ResDiary, Kartra, GoHighLevel, Xactimate, appfolio, Substack newsletter, trypencil,grailed.
- ClickUp, Slack, Basecamp, Trello, Asana, keap, Podio, Smartsheet, Monday Notion.
- Hootsuite, Sprout Social, ADP Payroll software, WhenIwork, TOAST, Thrivecart, PandaDocs, SIMPRO.
#virtualassistant #personalassistant #administrativeassistant #executiveassistant #va
Abdur Rahaman P.
has worked
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$15/hr
100%
Job Success
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✅10+ Years Working Experience
I've strong background in lead generation, data analysis, assistant role, virtual assistant, executive assistant, administrative support, project management, administrative and customer support tasks. complete familiarity with managing online travel accounts on Booking, VRBO, Airbnb, and other platforms. Demonstrated capacity to evaluate and handle challenging challenges and client concerns; well regarded for being a decisive problem solution. completed three years as a virtual freelancer and seven years in the BPO industry doing sales and customer support. I have everything I need to work and complete projects from home, including a desktop computer, laptop, noise canceling headset, fast primary and backup internet, a quiet workstation, a camera, and a noise canceling headset.
I enjoy working in fast paced, highly motivating positions where I can assist others while challenging and expanding my knowledge and understanding of the task at hand.
My love for data analysis motivated me to change careers and work as a data analyst at Telenor and Sybrid, Lakson Group Company . In this situation, I used my analytical abilities to glean valuable insights from huge datasets, facilitating data driven decision making. I have expertise in report development, statistical analysis, and data visualisation, all of which have aided in enhancing business strategies and operational effectiveness.
Skills I offer:
• Customer Service
• Live Chat, Email, and Phone call support
• Live Chat Customer Service
• Administrative Work
• Social Media Management
• Data Entry
• Online Research
• Basic Graphic Design
• Property Management
• Property Listing
• Travel Guest Support
• Virtual Assistant
• Hospitality Management
• Co-Hosting Assistant
Applications/Tools, and websites I use:
• Canva
• Google Drive
• Google Sheets
• Google Docs
• Microsoft Excel
Communication Tools;
• Slack Skype
• Google Voice
• Microsoft Teams
• OutLook
• Gmail
• GoogleVoice
CRM Tools;
• Hubspot
• SalesForce
• LodGix
• MailChimp
• Lodgify
• VRScheduler or OpertoTeams
• Accounts I worked with in the past;
• Sprint USA
• eBay
• Airbnb & VRBO
• Premier Fitness Service
Project management tools:
• Jira
• Asana
• Tello
• AppFolio
• Monday,com
Sounds fit for the job? I am only one click away!
$18/hr
90%
Job Success
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Are you looking for an ambitious, highly capable Finance Operations Specialist who brings real world operational grit, systemic organization, and advanced operational skills to your team?
I am a Top Rated Operations Specialist with over 8 years of hands on experience managing complex systems, remote teams, and global assets across the USA, Canada, and Australia. Backed by 2 years of traditional banking experience and currently advancing my strategic expertise through an MBA, I currently serve as a Fianance Operations Specialist for a fast growing Finance firm in the USA.
My career is built on a strong foundation of meticulous data management, and operational leadership. I specialize in turning chaotic back offices into highly structured, audit ready operations. With deep expertise in the short term rental industry, I have independently overseen the day to day operations and virtual management of over 200 property assets, ensuring absolute precision across all property optimizations, platform payouts, and financial records.
I bring a mature, business owner mindset to ensuring that every report, reconciliation, and workflow serves your bottomline strategic goals.
What I Bring to Your Team:
1. Advanced Data Management & Reporting
I am highly proficient in uncomplicating messy information and transforming raw data into actionable business intelligence.
Data Accuracy: Expert in maintaining clean records, auditing transaction histories, and resolving expense discrepancies.
Reporting Precision: A sharp eye for detail developed by years of cross checking platform payouts (Airbnb/Vrbo), tracking vendor invoicing, and preparing weekly operational summaries.
2. 8+ Years of Proven Operational Mastery
I know how businesses run from the inside out. Having successfully scaled virtual property portfolios and corporate back offices, I operate with extreme autonomy and accountability.
Systems Management: Proficient in setting up databases, designing financial workflows, and using top tier CRMs and management software (QuickBooksOnline, Monday, HubSpot, Trello, Rippling, Ramp, DonorPerfect, Beverity, Northwest App, Slack, etc).
Problem Solving Under Pressure: Comfortable stepping into fast paced environments, managing moving deadlines, and coordinating multiple stakeholders simultaneously.
Technical & Academic Toolkit
Academic Foundations: Current MBA Student (Organisational behaviour, Operations Management, General Management, Marketing and Strategy ) | Budget Auditing | Expense Tracking | Cash Flow Monitoring
CRMs & PM Tools: QuickBooks Online, Rippling, Harvest, Slack, Monday, HubSpot, Trello, Podio
Process Design: Workflow Automation, SOP Creation, Administrative Systems, Digital Workspaces
Highlighted Career Milestones
USA Based Finance Operations: Currently managing financial workflows, bookkeeping reconciliation, and administrative structure for a growing firm in the United States.
Short Term Rental Portfolio Scale: Served as the central operational anchor for scaling property management firms, virtually managing workflows, co-hosting logistics, and financial data for over 200 portfolio units.
Data Integrity & Trust: Maintained a perfect, zero breach track record while handling highly sensitive financial data, contract documentation, and client account information.
My Commitment to Your Business
I bring a mature, professional work ethic and a deep understanding of executive-level corporate communication. I maintain exceptional written and spoken English, work beautifully under tight deadlines, and approach every task with a proactive, zero compromise attitude.
If your company needs an organized finance professional who can step in with zero hand holding and immediately add operational structure, let’s connect!
Grace C.
has worked
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$10/hr
100%
Job Success
$20K+ earned
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Hello! My name is Saman Jameel. Great to have you on my profile. I have been working as a full-time freelancer since 2018. I am an organized and reliable person with a passion for my work. I believe in providing quick and top-quality services with sincerity and honesty. Achieving the credibility and trust of the clients is my top priority. If you work with me for once you will be appeased as my work will speak for itself. I will provide you with services according to your requirements. Some of my skills are listed below:
-Admin Work
-QuickBooks
-Product Uploads
-Website Management
-WordPress Data Entry
-Shopify Data Entry
-Email Assistant
-Email Handling
-Calendar
-Data mining
-Web research
-Social Media Management
-Personal virtual assistant
-Customer Service | Technical Support | Chat Support
-Plagiarism
-Conversion of files into PDF
-MS Excel
-MS Office
-Copy Paste
And many more, contact me for a better understanding.
The quality which makes me different from others is punctuality. I am very much skillful with Microsoft Excel and Google spreadsheets. It will be an honor for me to work with you on your projects.
I look forward to hearing from you soon. Thank you.
Saman J.
has worked
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$15/hr
100%
Job Success
$10K+ earned
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Struggling to find landlord-approved properties for your Airbnb business? I specialize in sourcing compliant short-term rental properties and helping investors avoid costly legal issues while maximizing rental income.
**🏠 Landlord-Approved Airbnb Property Finding**
• Source properties with verified landlord permission for short-term rentals
• Research local STR regulations and compliance requirements by city/area
• Identify high-ROI properties that meet both profitability and legal criteria
• Verify lease terms and rental agreements before investment decisions
**📊 Airbnb Management & Optimization**
• Optimize listings and dynamic pricing using AirDNA and market data
• Manage guest communications and reviews for consistent 4.9+ star ratings
• Increase occupancy rates by 25-40% through strategic pricing and positioning
**💼 Real Estate Investment Support**
• Analyze off-market opportunities and conduct detailed market comps
• Generate qualified leads through targeted cold calling and CRM management
• Prepare cash flow analysis and investment reports for informed decisions
• Handle transaction coordination and document preparation
**Why Choose Me?**
✅ **Top Rated with 100% Job Success Score**
✅ **Compliance-focused approach** to avoid STR legal issues
✅ **Proven results** in finding profitable, landlord-approved properties
✅ **Fast, reliable service** with clear professional communication
**Ready to find compliant, cash-flowing Airbnb properties?** Send me your investment criteria and target markets - let's find properties you can legally operate!
$30/hr
100%
Job Success
$100K+ earned
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Hi there! I’m Ryan, a results-driven professional with over 7 years of experience in travel planning, executive support, and property management. I’ve worked with Expedia and Airbnb UK, where I learned the ins and outs of creating seamless travel experiences and managing properties with care and efficiency.
I also served as an Executive Assistant to a CEO in the cryptocurrency industry, sharpening my organizational, communication, and multitasking skills in a fast-paced, high-stakes environment.
I’m tech-savvy and comfortable with tools like Intercom, Zendesk, Asana, Trello, Slack, and more — so you can count on me to stay organized, proactive, and reliable.
If you’re looking for someone who brings professionalism with a friendly touch and always aims to make your workday easier, let’s connect!
$30/hr
94%
Job Success
$10K+ earned
Offers consultations
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"𝗦𝘂𝗽𝗽𝗼𝗿𝘁𝗲𝗱 𝗲𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲𝘀 𝗮𝗻𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗳𝗮𝗰𝗶𝗻𝗴 𝘁𝗲𝗮𝗺𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝗦𝗮𝗮𝗦 𝗮𝗻𝗱 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀."
Your customers sign up excited, then get confused during onboarding and eventually disappear before renewal.
Most businesses try to fix this with more support tickets or manual follow-ups.
I fix it by building customer success systems, automation workflows, and AI-powered operational processes that help companies acquire, onboard, retain, and grow their customers.
I'm 𝗔𝗺𝗮𝗿𝗮, a Customer Success Manager and Automation Specialist helping SaaS companies, agencies, and digital businesses create scalable systems that move customers from 𝘀𝗶𝗴𝗻𝘂𝗽 → 𝗮𝗰𝘁𝗶𝘃𝗮𝘁𝗶𝗼𝗻 → 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 → 𝗲𝘅𝗽𝗮𝗻𝘀𝗶𝗼𝗻.
Instead of patching problems, I build structured systems that scale.
𝗪𝗵𝗮𝘁 𝗜 𝗛𝗲𝗹𝗽 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗕𝘂𝗶𝗹𝗱
𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗢𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗦𝘆𝘀𝘁𝗲𝗺𝘀
• Customer onboarding audits to identify drop-off points
• Customer journey mapping from signup to first value
• Customer health scoring systems to detect churn risk
• Customer success playbooks and lifecycle frameworks
• Customer education programs (guides, training, onboarding flows)
• CSAT, NPS, and retention tracking systems
• Implementation project management for complex rollouts
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 & 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗦𝘆𝘀𝘁𝗲𝗺𝘀
• Airtable CRM builds and database architecture
• Workflow automation using Zapier, Make com, and n8n
• Go HighLevel, HubSpot, and Pipeline automation
• Lead capture, scoring, and automated follow-ups
• API integrations and webhook- based workflows
• Document generation and reporting systems
• Data migration and operational system cleanup
I help businesses eliminate repetitive work and replace it with reliable automation.
𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗜'𝘃𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱
• Designed a 6-week LMS onboarding system for 300+ users, reducing onboarding time from 4 weeks to 2 weeks while reaching 85% activation
• Managed 200+ customer onboarding journeys annually, reducing friction by 25% and support requests by 30%
• Built automation systems for 50+ businesses, saving teams hours of manual work every week
• Created reusable playbooks and automated workflows that helped teams scale operations without adding additional staff
𝗪𝗵𝗼 𝗜 𝗪𝗼𝗿𝗸 𝗕𝗲𝘀𝘁 𝗪𝗶𝘁𝗵 :
• SaaS startups building their first customer success systems
• Agencies and digital businesses that need automation
• Course creators managing growing customer communities
• Companies struggling with onboarding and retention
• Teams that want scalable systems without unnecessary complexity
𝗜𝗳 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝗵𝗲𝗹𝗽 𝗶𝗺𝗽𝗿𝗼𝘃𝗶𝗻𝗴 𝗼𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴, 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗻𝗴 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀, 𝗼𝗿 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝘁𝗵𝗮𝘁 𝘀𝗰𝗮𝗹𝗲 𝗮𝘀 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗴𝗿𝗼𝘄𝘀, 𝗳𝗲𝗲𝗹 𝗳𝗿𝗲𝗲 𝘁𝗼 𝘀𝗲𝗻𝗱 𝗮 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝗼𝗿 𝗶𝗻𝘃𝗶𝘁𝗲 𝗺𝗲 𝘁𝗼 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗷𝗲𝗰𝘁.
𝗟𝗲𝘁’𝘀 𝗯𝘂𝗶𝗹𝗱 𝘁𝗵𝗲 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗻𝗲𝗲𝗱𝘀.