Through pure grit, you've built something real. Now it needs to run without you in every decision. I'm a Fractional COO who designs, installs, and runs the operational infrastructure that fast-moving businesses need to scale, without adding complexity or chaos. My approach follows a disciplined sequence: Diagnose | Design | Document | Delegate. Every engagement ends with your team running the system, not depending on me. What I've delivered: 🚀 4 x revenue growth in 4 months - $300k to $1.2m increase in monthly sales by fixing the fulfillment process 🚀 4× revenue growth in 4 years ($600K → $2.4M) through systematic scaling 🚀 $4M project redevelopment delivered ahead of schedule and under budget 🚀 10% COGS reduction through team redesign and automation 🚀 60+ staff hired and onboarded through purpose-built recruitment systems 🚀 Doubled business footprint (3 to 6 sites) in 12 months through scalable systems 🚀 $10M P&L accountability across multiple operating entities What makes this different in 2026: I now design my own custom systems. Using AI-augmented workflows, live dashboards, and automated pipelines, I deliver operational infrastructure faster and at a fraction of what a full-time COO costs. Clients keep what I build. It works without me. I have working expereince in using Claude, OpenAI, Vercel, Supabase, Apollo, Instantly, and Github. Core Expertise: Business Systems Design & Implementation Strategic Operations Leadership Performance Optimization Leadership Team Development Process Engineering & Automation Sectors I've worked in: NDIS Aged Care Healthcare including medical Fitness Entertainment Publishing Professional services Financial Services I work with a small number of clients on ongoing retainer engagements. If you're a founder or CEO building past $1M and ready to install systems that scale without you, let's talk. Core specializations: Fractional COO, COO, Chief Operating Officer, Business Advisor, Business Consultant, Operations Systems Expert, Operations Strategist, Integrator, Systems Integrator, Executive Coach, Startup Operations Consultant, Scaling Expert, Fractional COO, Business Advisor, Operations Systems Expert, Integrator, Business Operations, Strategic Planning, Operational Planning, Organizational Design, Business Scaling, Workflow Optimization, Process Improvement, SOP Development, KPI Development, Leadership Team Development, Staff Recruitment & Management, EOS Integrator, Scaling Up, Performance Optimization, Operational Efficiency, Project Management, Change Management, Business Process Mapping, Operational Frameworks, Team Accountability Systems, Monday, ClickUp, Notion, Dashboard Reporting, AI Operations.

MBA-credentialed Executive Assistant and Operations Specialist with 15+ years supporting C-suite leaders, optimizing business operations, and building scalable systems that transform organizational chaos into predictable workflows. I specialize in strategic operations support, process improvement, and executive partnership that allows leaders to focus on vision and growth. PROVEN RESULTS I don't just manage calendars - I transform operations: • Overhauled law firm billing system: Reduced cycles from 45+ days to 15 days, decreased errors by 85% • Supported Real Estate Investment CEO for 2+ years: Managed investor relations, coordinated capital raises, handled stakeholder communications • Built Financial Advisory practice for 13 years: Served 350+ client groups, managed all business operations, regulatory compliance, CRM systems • Currently serve on nonprofit Board of Directors: Coast Guard Academy Athletic Corporation CORE EXPERTISE • Executive Support & Strategic Partnership I've supported C-suite executives across legal, financial services, real estate investment, and nonprofit sectors. I manage executive calendars, prioritize inbox management, coordinate complex meetings, prepare briefing materials, and serve as trusted liaison. I work autonomously (U.S. Coast Guard officer, Top Secret clearance) and anticipate needs proactively. • Operations Optimization & Process Improvement I identify operational bottlenecks and design systems that eliminate them. I've built SOPs, documented workflows, implemented process improvements, and created scalable infrastructure. I combine MBA-level strategic thinking with hands-on execution discipline. • Bookkeeping & Financial Operations Full-service bookkeeping using QuickBooks Online, Wave, FreshBooks, Xero. Capabilities include: accounts payable, accounts receivable, bank reconciliation, expense tracking, payroll coordination (Gusto, ADP), financial reporting, budget tracking, tax prep support. • CRM & Technology Systems Extensive experience with Salesforce, HubSpot, Pipedrive, ClickUp, Monday, Trello, Airtable, Notion. I optimize workflows, ensure adoption, maintain data integrity, and configure systems to support business objectives. • Project Coordination & Client Management I've managed complex projects involving attorneys, accountants, investors, vendors, and cross-functional teams. I track deliverables, ensure deadline adherence, coordinate communications, and keep projects moving forward efficiently. WHAT SETS ME APART • Military Leadership: U.S. Coast Guard officer background provides operational discipline and systematic thinking that translates to business operations. • Business Ownership: 13 years running my own practice means I understand challenges from the owner's perspective, not just as support staff. • Analytical Rigor: MBA + Kolbe scores (8 Fact Finder, 7 Follow Thru) reflect systematic, research-oriented, execution-focused approach. • Cross-Industry Versatility: I've built operational systems across legal, financial services, real estate, and nonprofit sectors, bringing fresh perspectives and transferable best practices. WORKING STYLE I work independently with minimal oversight, communicate clearly and concisely, and anticipate needs proactively. I take pride in building systems that make organizations less dependent on any single person. I'm detail-oriented without losing sight of strategic priorities. IDEAL ROLES Executive Assistant for C-suite leaders, Chief of Staff, Fractional COO, Operations Consultant, Operations Manager, Project Coordinator. I thrive in environments valuing autonomy, strategic thinking, and operational excellence. Based in Massachusetts, Eastern Time Zone, available for remote engagements up to 30+ hours per week. Whether you need an Executive Assistant who thinks strategically, a Chief of Staff who executes flawlessly, or a Fractional COO who builds scalable systems - I deliver operational excellence that allows leadership to focus on vision and growth.

Ex-founder turned fractional CMO for AI, SaaS, and Web3 — I help founders turn complex products into clear market traction. I’m a founder-operator who’s taken companies from zero → MVP → PMF → hyper-growth → exit/TGE. Today, I work with startups as a fractional CMO or COO to build GTM systems that drive revenue, fundraising, and enterprise partnerships. Previously, I co-founded Sapien AI (COO) where we reached MVP and PMF within a year, then listed publicly with a $400M FDV peak. Before that, I served as: COO/CPO at Haller AI (acquired) CMO at Matador Technologies (IPO) CMO at REsimpli, where I revitalized growth after a long stagnation With 10+ years in growth and product leadership, I specialize in: Go-to-Market Architecture — the narrative, funnel, and systems that attract investors, customers, and partners Positioning & Messaging — turning complex technical products into simple, compelling value Launch Systems — plug-and-play GTM frameworks for product or feature launches Ways to Work Together Fractional CMO (3–6 month engagement) For startups raising Seed to Series B who need senior-level growth strategy without a full-time exec. GTM + Launch Blueprint (2–3 week sprint) Define positioning, ICP, funnel, distribution plan, and a 90-day content + growth roadmap. Why Clients Work With Me 100% Expert-Vetted on Upwork (top 1%) Founder empathy — I’ve lived the full startup lifecycle: MVP → pivot → PMF → scale → exit/TGE/IPO Raised $20M+ from VCs and led both an IPO and token generation event Enterprise sales experience — including Amazon, United Nations, ByteDance, Workday, Alibaba Deep domain expertise across SaaS, AI infra, Web3, and big data If you need strategic growth leadership — not tactical churn — let’s start with a 30-minute strategy session to identify your biggest bottlenecks and highest-leverage opportunities.

Most businesses don’t have a strategy problem. They have an execution problem. The founder has ten priorities. The leadership team has fifteen. Everyone is busy. Slack is buzzing. Meetings are happening. Progress feels slower than it should. At some point, somebody has to connect the dots. That’s usually where I come in. I work as a Fractional COO, Chief of Staff, and Strategic Operator, helping founders and leadership teams turn ambitious ideas into operating businesses. Over the last 15+ years, I’ve worked inside startups, venture-backed fintechs, Fortune 500 companies, consulting firms, banks, healthcare organizations, and public companies. I’ve helped launch products, lead transformations, scale teams, manage crises, improve operations, raise capital, and occasionally serve as the adult in the room when things started getting weird. A few highlights: • Built and scaled a VC-backed fintech platform serving 50,000+ users • Led operations for BlackRock’s Innovation Hub and ETF Platform Innovation organization • Served as Chief of Staff to the Head of Liquidity at Silicon Valley Bank during both hypergrowth and the bank’s collapse • Led transformation programs at Capital One that generated more than $30M in annualized savings • Worked directly with CEOs, founders, boards, product leaders, engineers, operators, investors, and customers Translation: I’ve spent most of my career sitting at the intersection of strategy, product, operations, and execution. What I Help Clients Do • Build operating systems that create clarity and accountability • Launch new products and services • Improve execution across teams • Design KPIs, OKRs, dashboards, and management routines • Stand up PMOs, project plans, and governance structures • Lead cross-functional strategic initiatives • Evaluate new business opportunities and growth strategies • Build commercialization and go-to-market plans • Create board decks, investor updates, and executive communications • Act as a trusted thought partner to founders and executives How I Work I ramp quickly. I ask a lot of questions. I focus on root causes instead of symptoms. I don’t believe in creating complexity to justify consulting fees. And I believe that most organizations already have the talent they need. They just need better alignment, better decision-making, and a clearer path forward. My best clients are usually dealing with one of four situations: • Growth is creating chaos • A critical initiative is stalled • The team is busy but not aligned • The founder is carrying too much of the business alone If that’s where you are, I’d be happy to help. And if I’m not the right fit, I’ll probably tell you that too. There are enough consultants in the world already.

As businesses grow, operations become more complex. Priorities compete, projects lose momentum, communication breaks down, and founders spend more time coordinating work than driving growth. I help startups, SaaS companies, and founder-led businesses bring structure to operations, improve project delivery, and build execution systems that keep teams aligned, accountable, and moving forward. I am a PMP®-certified Business Operations & Project Management professional with 13+ years of experience supporting startups and founder-led businesses across the USA, India, UAE, Japan, and Brazil. I specialize in business operations, project delivery, operational workflows, and execution systems that help startups, SaaS businesses, and founder-led companies improve visibility, accountability, and predictable delivery. 🔹 Results I’ve delivered: • Reduced missed deadlines by 40–60% after implementing structured delivery processes. • Built and led 10+ distributed cross-functional teams • Achieved 80% success rate in building delivery-ready engineering teams • Implemented operational systems within 3–6 weeks I typically step in when: • Projects are slipping and no one owns delivery • Teams are working, but output isn’t predictable • Founders are stuck in day-to-day execution • There’s no clear system for managing work, people, or priorities 🔹How I Help: • Operational frameworks, workflows, SOPs, and execution systems • Business operations & project delivery • KPI dashboards, reporting, and operational cadence • Team management, hiring, and accountability systems • Cross-functional communication across founders, teams, and clients • Process automation, workflow optimization, and AI-enabled operations 🔹Execution & Accountability: I build practical operating systems that improve execution, strengthen accountability, and create visibility across teams so work gets completed consistently—not just planned. 🔹 Best fit: • SaaS & technology businesses • Founder-led businesses • Digital agencies & service businesses • Teams facing operational or delivery challenges • Growing businesses building scalable operations 🔹 What Clients Say "Komal didn't just manage tasks or meetings—she took ownership, built clear processes, documented workflows, and kept everything moving without constant reminders." — Director, IT Services Company "Her professionalism, clear communication, and proactive coordination ensured a smooth and timely software implementation. The training and support she provided significantly improved user adoption." — Assistant General Manager, Enterprise Client "Komal brings a rare combination of strategy, consulting, and project management. She is proactive, reliable, and consistently delivers with professionalism." — Founder, Technology Company Whether you're a startup founder, SaaS business, or growing company facing execution gaps, delivery delays, operational bottlenecks, or unclear ownership, I can help you build the systems, processes, and accountability needed to deliver consistently and scale with confidence.

🇺🇸 USA-Based Fractional CMO/CRO/CTO — Los Angeles, CA 👑 Top .01% Expert-Vetted Hands on Executive on Upwork Recently I interacted and worked with Google on AI/ML systems that I built. I come from Enterprise ABC Disney, NBC, and 100M+ companies. I build revenue systems, not marketing plans. Eighteen years running growth for companies from $10MM to $250M+, structured the same way every time: GTM strategy, AI/ML systems, and CRO infrastructure wired directly into pipeline and revenue. Most fractional executives bring one lane: marketing, ops, or tech. I bring all three: CMO-level demand generation, CEO/COO-level business operations, and CTO-level technical execution. I don't hand the AI/ML build off to an engineer — I build it. Track record: ✔ Founded a media company in 2008 — full-stack marketing & AI agency, 316 brands in 6 years ✔ 2x-exit CEO, including founding and exiting a telehealth company ✔ Fractional CMO/CRO/CTO since 2018 — GTM, revenue ops, and technical systems for funded startups and enterprise brands ✔ AI systems work with Google; speaker on AI implementation in marketing and revenue ops ✔ Agency-side enterprise growth work for Disney Interactive, Warner Bros., ABC, and TMZ What I run: 🛠 Fractional CMO / CRO / CTO — strategy, execution, revenue and technical operations 📈 Revenue Growth Systems — GTM, CRO, and pipeline architecture wired to close 🤖 AI/ML Implementation — built by me, not briefed to an engineer 💼 Business Operations — P&L, ops, and exec decision-making, not just a marketing budget Industries: SaaS & AI products. Healthcare and telehealth — founded and exited one. Supply chain and logistics. Home improvement and smart tech. E-commerce and D2C. Enterprise media (Disney Interactive, Warner Bros., ABC, TMZ ).

🌟 Hi, I’m Robin – a Marketing, Operations & AI Systems Leader with a Financial Edge. I’m a Fractional COO, CMO, and Director of Operations with over a decade of experience helping brands grow smarter, scale faster, and run smoother. I specialize in building systems, solving bottlenecks, and creating structure where there’s chaos — whether that means streamlining a team, optimizing a CRM, or building an AI-powered workflow from scratch. With dual bachelor’s degrees in Business Marketing and Accounting & Finance, I blend creative vision with operational precision — connecting marketing strategy, financial oversight, and technology into one cohesive growth engine. 💡 What I Do Best 🔹 Operational Leadership & Optimization I step into businesses to identify gaps, inefficiencies, and missed opportunities—then design and implement the systems to fix them. From building dashboards and SOPs to redefining team communication and reporting, I help companies create clarity, accountability, and measurable progress. 🔹 Project & Team Management As a Director of Operations and Project Manager, I lead cross-functional teams with clear communication and detailed execution. I manage complex projects spanning marketing, client delivery, and technology—always focused on timelines, budgets, and tangible outcomes. 🔹 AI-Powered Systems & Automation I build and train AI agents inside GoHighLevel, automating lead follow-ups, sales pipelines, and onboarding flows. Each CRM is customized to your brand — complete with branded dashboards, AI chat agents, and automated reporting. 🔹 Custom GoHighLevel CRM Builds Currently launching a custom CRM for woodworking and craftsman clients, integrating marketing, sales, finance tracking, and client communication—all under one automated system. 🔹 AI-Enhanced Content & Marketing Strategy Using tools like Google Veo 3, Sora 2, Runway ML, Jasper, Ideogram, and HeyGen, I help brands produce professional AI videos, branded imagery, and campaigns that convert. From strategy to execution, I align creative marketing with operational excellence. 🔹 Finance Meets Marketing My accounting background allows me to build financially sound systems—budgeting, forecasting, and ensuring every campaign or operation drives ROI. ⚙️ AI, Automation & Creative Tools I Use AI & Creation: ChatGPT 5 | Jasper | Claude 3 | Gemini 2.0 | Sora 2 | Google Veo 3 | Runway ML | HeyGen | Synthesia | Ideogram | Pika Labs | Luma AI | Leonardo AI | Kaiber | OpusClip | D-ID | ElevenLabs | Descript | Canva Magic Studio | Copy.ai | Writesonic | Replit AI | Perplexity | Pi AI Automation & CRM Systems: GoHighLevel | HubSpot | Zoho | Salesforce | ActiveCampaign | Ontraport | ClickFunnels | ConvertKit | Drip | Mailchimp | Lemlist | Make (Integromat) | Zapier | N8n | Airtable Automations | HubSpot AI | Zoho Zia | Salesforce Einstein Project Management & Operations: ClickUp | Asana | Notion | Monday.com | Trello | Smartsheet | Slack | Microsoft Teams Data & Financial Tools: QuickBooks | Zoho Books | Power BI | Tableau | Excel (Power Query, Pivot Tables) | Google Analytics 4 | SEMrush | SurferSEO Creative Tools: Canva | Photoshop | Figma | CapCut AI | Vimeo | Loom | InShot | Premiere Pro | Runway ML | Google Veo 3 | Sora 2 | HeyGen 🌾 What It’s Like to Work With Me I’m not just a strategist — I’m a builder and problem-solver. I come in when things feel messy, overcomplicated, or disjointed — and I fix them. Whether it’s a marketing system, an operations workflow, or a project stuck in motion, I bring order, communication, and forward progress. Clients hire me when they need someone who can see the big picture and manage the backend — who can connect departments, align goals, and make sure everything runs seamlessly from finance to marketing to delivery. If you’re ready to transform your business with structure, systems, and AI-driven solutions, let’s connect. 🌈 Robin

You need someone who can truly run the company, not another manager. Hi, I'm Imran J. Aziz, and I've been the preferred operations partner for startups, scale-ups, and eight-figure companies seeking to add structure to their expansion for more than 15 years. I've assisted founders in transforming chaos into clarity, whether it's a disorganised team, a faltering fulfilment pipeline, or backend operations that consume your time and profits. As a former CFO and fractional COO, my area of expertise is creating scalable operational systems, from managing cross-functional teams and coordinating KPIs with strategic goals to optimising workflows and automating business processes. My background in tech, eCommerce, real estate, marketing firms, and blockchain has given me a broad perspective and profound understanding of the factors that actually influence performance ac ⭐⭐⭐⭐⭐ “Imran has solid project management skills and most sincerely seeks to understand and contribute to the success of our business.” – Glenn Sanford, Founder – eXp Realty ⭐⭐⭐⭐⭐ “Imran brought structure and accountability to our operations, streamlining processes and improving oversight.” – Booth Group of Companies ⭐⭐⭐⭐⭐ “Imran took charge of our operations, ensuring financial and operational targets were consistently met.” – Call Center Doctors What I Provide: ⚪ Operational Strategy & Execution: I turn the tumultuous process of expansion into a seamless business procedure. ⚪ Business Automation: I link your tools using low-code/no-code automation to save your team time on tedious tasks. I've worked with Zapier, Make (Integromat), Airtable automations, and Slack workflows. ⚪ SOPs & Process Optimisation — clear processes, painstakingly documented processes, and smooth transitions. Team Building & Culture Development: I turn people into accountable, effective groups. ⚪ Enhancing the Customer Experience: Operations should make customers feel appreciated in everything from response times to retention procedures. ⚪ Tech Stack Integration: Whether it's a CRM, advertising dashboard, or finance tool, I make sure that everything talks to each other. ⚪ KPI-Driven Management: The focus of this strategy is on margin expansion, performance, and accountability. 🛠️ Tools & Tech I Use: ClickUp | Asana | Monday.com | Notion | Slack | GSuite | Trello Zapier | Make (Integromat) | Airtable | HubSpot | GoHighLevel | Salesforce Shopify | QuickBooks | Xero | Stripe | Meta Ads | Google Ads | Klaviyo 🏆 A Few Wins: ⚪ Launched and systemized operations for a national real estate brokerage (10,000+ agents onboarded) ⚪ Built an automated CRM and commission system for a 7-figure marketing agency ⚪ Reconciled five years of backlogged financials to help a tech firm secure funding from Intel Capital ⚪ Automated onboarding, fulfillment, and reporting for a Shopify brand, cutting manual tasks by 70% ⚪ Integrated ClickUp, Slack, and Airtable for a remote SaaS team, reducing project delays by 40% ⚪ Scaled operations for a healthcare startup, implementing SOPs, a helpdesk system, and training modules ⚪ Designed and launched a KPI dashboard for a distributed team of 30+ employees using Google Data Studio ⚪ Helped an eLearning platform streamline their customer onboarding and support process, improving retention by 22% ⚪ Restructured a logistics company’s supply chain ops and automated vendor tracking through Airtable and Make ⚪ Supported a blockchain platform with project management systems and smart contract delivery workflows ⚪ Turned a real estate wholesaling business’s disorganized CRM into an automated lead and follow-up machine 🧭 What You Can Expect: ✅ Streamlined onboarding ✅ Real solutions, no buzzwords ✅ Automations that save hours daily ✅ Operations that scale with you ✅ A trusted partner who thinks like a founder Let's discuss if you're prepared to scale and quit micromanaging. My job is to construct the business's system, remove bottlenecks, and assist you regain your attention and time. ________________________________________________________________________ Keywords: Operations Manager, Virtual Operations Manager, Remote Operations Consultant, Small Business Process Improvement, Startup Operations Support, Operations Strategy for SMEs, Project Management Freelance, Budgeting & Forecasting for Small Business, Workflow Optimization, KPI Tracking, Team Leadership for Small Teams, Cross-Functional Coordination, Inventory Management for SMEs, Customer Experience Improvement, Cost Reduction Strategies, Strategic Planning for Small Business, Resource Allocation, Risk Management Consultant, E-commerce Operations, Operations Automation, ADHD, Supply Chain Management, Business Automations, Process Improvement, Continuous Improvement, Project Management, Budgeting & Forecasting, Strategic Planning, Workflow Optimization,

If your revenue team is underperforming, missing quota, or stuck chasing the wrong deals, you do not need another playbook. You need someone who has already fixed it at scale. I am a Fractional CRO and Revenue Operations architect with 30 years of experience transforming revenue engines at Microsoft (450M+ business, 100+ FTE, 82 Fortune 1000 accounts), Accenture, PwC, Juniper Square, and UST Global. I specialize in turnarounds, stepping in when the revenue engine is broken and rebuilding it fast. What I deliver: Sales process redesign and CRM optimization across Salesforce, HubSpot, and Microsoft Dynamics Territory design, quota frameworks, and workforce planning Enterprise sales team buildouts including hunter/farmer models and SDR team creation Go-to-market strategy for SaaS and cloud solutions AI-powered RevOps tooling built on IBM Watson and AzureML Fractional CRO leadership for companies in growth or turnaround mode My clients do not hire me to consult. They hire me to execute. I hold an MBA from Pepperdine University and a BS in Electrical Engineering from San Diego State University, which means I bring both the strategic vision and the technical depth to actually build what I recommend. I am a certified MEDDPICC practitioner and a Pavilion Professor, where I have trained some of the top revenue leaders in the country. I also founded the Pavilion San Diego Chapter and grew it to 125 members. If you are ready to fix the revenue engine and not just talk about it, let us connect.

🤠 𝟏𝟒+ 𝐘𝐫𝐬 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 | 𝐓𝐨𝐩-𝐑𝐚𝐭𝐞𝐝 𝐨𝐧 𝐔𝐩𝐰𝐨𝐫𝐤 | 𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐛𝐲 𝐅𝐨𝐮𝐧𝐝𝐞𝐫𝐬, 𝐀𝐠𝐞𝐧𝐜𝐢𝐞𝐬 & 𝐓𝐞𝐚𝐦𝐬 (here's a few success snippets...scroll for more) "Taylor crushed it in some serious high-pressure launches while keeping everything up-to-date in ClickUp. Taylor brought a stellar attitude everyday and it was a pleasure working with her." — Alek D. | Senior Project Manager 🔹 Funnels • Launches • Client Onboarding • Project Management "Taylor is an exceptional project manager who consistently goes above and beyond. She has an incredible ability to quickly build rapport and earn the trust of both clients and internal team members. Her communication makes everyone around her feel supported and aligned. Taylor leads with both empathy and precision, which makes her not only a reliable PM, but a true partner in delivering impactful, on-time work." — Paula S. | Infinite Marketing Agency 🔹 Agency • Project Management • Client Communication “Taylor is very professional and highly knowledgeable regarding project management and modern tooling. She's also polished and can communicate with external clients.” — Kevin W. | Harmonic Message Agency 🔹 Client & Team Communication • Project Management • Tools “She helped me immensely in a launch that provided 4x the outcome of launches I had done on my own in the past. With her help I easily have another 10 hours a week to focus on projects that are more of my passion + expertise.” — Kelsey S. | Fertile Future 🔹 Project Management • Marketing • Launch Support “She never shies away from a task and always looks for opportunities to grow and take my business to the next level.” — Brittany L. | Lawton Social 🔹 Marketing Support • Agency Growth • Account Management --- 𝐖𝐇𝐀𝐓 𝐈 𝐃𝐎 𝐁𝐄𝐒𝐓 👇👇 Fractional COO & Operational Leadership → Supporting founders with operations, delivery, accountability, strategic planning, and execution Business Systems & Process Architecture → Designing SOP libraries, playbooks, workflows, and scalable operational systems Project & Program Management → Leading projects, launches, and cross-functional initiatives from planning through execution Agency Operations & Service Delivery → Improving onboarding, fulfillment, reporting, and client experience Team Leadership & Accountability → Clarifying roles, creating ownership frameworks, and keeping teams aligned Systems Implementation & Optimization → Building practical solutions inside ClickUp, Asana, GoHighLevel, Kajabi, Zapier, and other platforms Founder Right-Hand Support → Acting as a strategic partner while managing day-to-day execution --- 𝐊𝐄𝐘 𝐖𝐈𝐍𝐒 👇👇 🔹 Built agency operating systems from the ground up, including SOP libraries, company playbooks, onboarding frameworks, reporting processes, and delivery workflows 🔹 Led complex projects, launches, and operational initiatives across agencies, coaching businesses, healthcare organizations, and service-based companies 🔹 Managed $30K–$200K+ launches while coordinating multiple departments, contractors, vendors, and stakeholders 🔹 Saved founders and agency owners 10–15+ hours per week through stronger systems, delegation, automation, documentation, and accountability 🔹 Helped founders grow from solopreneurs into structured teams with stronger operations, clearer ownership, and improved client experiences --- 𝑳𝑬𝑻'𝑺 𝑫𝑰𝑽𝑬 𝑫𝑬𝑬𝑷𝑬𝑹 I'm Taylor - a Top-Rated Fractional COO, Operations Consultant, and Senior Project Manager with 14+ years of experience helping founders, agencies, coaches, and service businesses build stronger operations and execute at a higher level. I've run two digital marketing agencies, supported multiple 6- and 7-figure businesses as a strategic right hand, and led initiatives across operations, project management, delivery, marketing, client success, onboarding, systems, and team leadership. I've built agency playbooks, SOP libraries, onboarding systems, reporting frameworks, project management processes, and client delivery systems that help teams operate more efficiently and scale with confidence. I bridge the gap between strategy and execution—designing systems, leading implementation, and keeping teams moving forward. What I bring is calm leadership, strong communication, operational thinking, and the ability to move seamlessly between high-level planning and day-to-day execution. --- 𝑶𝑵𝑬 𝑴𝑶𝑹𝑬 𝑻𝑯𝑰𝑵𝑮 🎥 I made you a 90-second intro video (right here on my profile) so you can get a feel for my energy and experience. Please give it a watch! If you're looking for someone who can improve operations, build scalable systems, lead projects, support your team, and help turn big ideas into organized execution, I'd love to chat.