Salesforce Developer & Architect (11X Certified) | Health Cloud, Financial Services Cloud, Sales & Service Cloud | 11,000+ Upwork Hours | Top Rated Plus | 100% Job Success I help companies design, build, and scale high-performing Salesforce systems including Salesforce Health Cloud, Financial Services Cloud, Sales Cloud and Service Cloud implementations using Apex, LWC, Flows and complex API integrations. From startups to enterprise teams, I deliver scalable CRM solutions that improve efficiency, automate workflows, and drive revenue. What I Specialize In Salesforce Clouds: Health Cloud, Financial Services Cloud, Sales Cloud, Service Cloud, Experience Cloud Development: Apex, LWC, Triggers, Batch Jobs, Visualforce Automation: Flows, Process Builder, Approval Processes Integrations: HubSpot, NetSuite, Stripe, REST/SOAP APIs Architecture: Scalable CRM design, data modeling, system optimization Data & Analytics: Migration, cleanup, deduplication, reporting & dashboards RevOps & GTM: Salesforce-driven GTM engineering, sales ops automation, AI-assisted development with tools like Claude for faster, cleaner code delivery 🏆 9X Salesforce Certified (Architect-Level Expertise) Application Architect | Sharing & Visibility Architect | Data Architect | Platform Developer I & II | App Builder | Administrator | Marketing Cloud | Pardot (Account Engagement) | AI Associate 🔗 Integration Expertise CRM & Marketing: HubSpot, Pardot, Campaign Monitor Accounting: QuickBooks E-commerce: Shopify, WooCommerce, WordPress Payments: Stripe, PayPal Communication: Twilio, DocuSign, FormAssembly Systems: NetSuite, SAP, Azure DevOps, Skyvia, DrChrono 🏢 Industry Experience Healthcare / Health Cloud: Dietitian Live, Cenegenics Finance & Banking / Financial Services Cloud: Reliant Funding, Wintrust Bank, Finagy Legal: Salesforce CRM builds for law firms (case & client management) Butler MacDonald E-commerce & Retail Real Estate & Education Media: The Philadelphia Inquirer ⭐ Why Clients Choose Me 11,000+ hours of proven Salesforce delivery 75+ successful Salesforce implementations across Health Cloud, Financial Services Cloud, Sales Cloud, and Service Cloud Clean, scalable architecture (not quick fixes) Strong communication & fast turnaround Long-term client relationships with consistent results Let's Build Something Scalable Whether you need Health Cloud implementation, Financial Services Cloud setup, Sales/Service Cloud configuration, RevOps automation, or full CRM architecture, I can help you build a Salesforce system that actually drives growth. 💬 Let's connect and turn your Salesforce into a powerful revenue engine.

I’m a Salesforce Consultant with 15+ years of experience helping organizations in Telecommunications, Software, Healthcare, and Government streamline processes and improve performance through Salesforce. Over my career, I’ve worked as a Business Analyst, Developer, Architect, and Trainer — giving me a full 360° view of how Salesforce projects succeed from design to release. I’ve led implementations across multiple clouds, including: Sales Cloud Service Cloud Marketing Cloud Health Cloud Professional Services (PSA) I hold 5 Salesforce certifications (Admin, Advanced Admin, App Builder, Sales Cloud Consultant, and Service Cloud Consultant) and bring both technical expertise and business insight to every project. I’d love to learn more about your specific needs and challenges, and how I can help deliver a tailored Salesforce solution that meets your goals. My rates are flexible depending on project scope and value delivered. Looking forward to collaborating with you, Islam Balbaa

# Salesforce Consultant | AI Solutions Architect | Full-Stack Automation Expert | Apex | LWC | Integrations | Lovable | Replit Helping businesses transform operations through Salesforce, AI, automation, and modern application development. I am **Sebulu Issac Babu**, a Salesforce Consultant, Solution Architect, and AI Automation Specialist with **10+ years of experience** delivering business-critical solutions for startups, growing companies, and enterprise organizations. I specialize in bridging the gap between business processes and technology by combining Salesforce expertise with modern AI-powered platforms, automation tools, and custom applications. Over the years, I have successfully delivered solutions across Salesforce, AI automation, customer portals, CRM implementations, integrations, workflow optimization, and business applications for clients across Education, Retail, Manufacturing, Insurance, Finance, Real Estate, and Healthcare sectors. ## Core Expertise ### Salesforce Consulting & Development * Sales Cloud * Service Cloud * Experience Cloud * Pardot / Account Engagement * Apex Development * Lightning Web Components (LWC) * Flow Automation * Security & Sharing Model * Reports & Dashboards * Data Migration & Governance * Release Management & CI/CD ### AI & Automation Solutions * OpenAI Integrations * AI-Powered Business Assistants * Workflow Automation * Agentic AI Solutions * Knowledge Management Systems * AI-Driven Lead Qualification * AI Customer Support Solutions * Internal Productivity Platforms * Automated Reporting & Analytics ### Modern Application Development * Replit Applications * Lovable Applications * Supabase Solutions * Portal Development * SaaS MVP Development * Internal Business Platforms * Customer Self-Service Portals * Workflow Management Systems * Employee Productivity Platforms ### Integrations * REST APIs * SOAP APIs * Salesforce Integrations * HubSpot Integrations * QuickBooks Integrations * Google Workspace Integrations * Payment Gateway Integrations * Third-Party SaaS Integrations * Custom Middleware Solutions ## What Makes Me Different ✔ 10+ Years of Technology Consulting Experience ✔ Salesforce Expert with End-to-End Delivery Experience ✔ AI-First Solution Builder ✔ Strong Business Analysis & Process Design Skills ✔ Experience Leading Distributed Development Teams ✔ Ability to Convert Ideas into Working Products Quickly ✔ Expertise Across CRM, AI, Automation, and Custom Applications ✔ Long-Term Strategic Technology Partner ## Typical Projects I Deliver * Salesforce implementation and optimization * AI-powered customer service platforms * CRM integrations and automation * Customer and employee portals * Lead management and marketing automation systems * Internal workflow and productivity tools * SaaS MVP development * AI agents and knowledge assistants * Reporting and business intelligence solutions * End-to-end digital transformation initiatives ## Technology Stack Salesforce • Apex • LWC • Flow • Experience Cloud • Pardot • HubSpot • OpenAI • Claude • Replit • Lovable • Supabase • Next.js • React • TypeScript • REST APIs • SOAP APIs • Git • CI/CD • QuickBooks • Google APIs • Automation Platforms Whether you need Salesforce customization, AI automation, a customer portal, an internal business platform, or a complete digital transformation solution, I can help you design, build, and scale the right solution for your business. Let's discuss your goals and build something impactful.

🏆 Top 1% Expert-Vetted Salesforce Consultant | 99% Job Success Score | 5.0★ Rating Across 264 Engagements on Upwork I’m a ⭐️⭐️⭐️⭐️⭐️36x Certified Salesforce and 14x Certified HubSpot Expert (trailblazer.me/id/divschauhan), 3-time Dreamforce Hackathon Winner, with strong experience in AppExchange product development and active roles as a Salesforce Community Group Leader and Trailhead Answers Leader. ⭐️ Core skills include: ✅ Salesforce Implementation ✅ Salesforce Administration ✅ Sales Cloud ✅ Service Cloud ✅ Financial Services Cloud ✅ Experience Cloud ✅ Marketing Cloud ✅ Salesforce Maps ✅ Flow Builder ✅ Reports & Dashboards ✅ Lightning Pages ✅ Data Migration ✅ CPQ ✅ Commerce Cloud ✅ Agentforce I have worked with 🌟High Profile Clients🌟 in my Salesforce Career: ✅ Yamaha Motors(Fortune 500 Company) ✅ Ticket Master (~100 Million Estimated Revenue per Year) ✅ Lloyds Pharmacy(~150 Million Estimated Revenue per Year) 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬: ✅ Salesforce Certified MuleSoft Developer II ✅ Salesforce Certified B2C Commerce Developer ✅ Salesforce Certified MuleSoft Developer I ✅ Salesforce Certified B2C Solution Architect ✅ Salesforce Certified Marketing Cloud Developer ✅ Salesforce Certified Platform Developer II ✅ Salesforce Certified OmniStudio Developer ✅ Salesforce Certified Marketing Cloud Consultant ✅ Salesforce Certified Marketing Cloud Account Engagement Specialist ✅ Salesforce Certified Marketing Cloud Administrator ✅ Salesforce Certified Nonprofit Cloud Consultant ✅ Salesforce Certified Field Service Consultant ✅ Salesforce Certified CRM Analytics and Einstein Discovery Consultant ✅ Salesforce Certified CPQ Specialist ✅ Salesforce Certified Service Cloud Consultant ✅ Salesforce Certified Marketing Cloud Email Specialist ✅ Salesforce Certified Sales Cloud Consultant ✅ Salesforce Certified Platform App Builder ✅ Salesforce Certified Experience Cloud Consultant ✅ Salesforce Certified Administrator ✅ Salesforce Certified Platform Developer I 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 & 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠: ✅ Configuring Salesforce orgs from scratch, including custom objects, fields, roles, and profiles ✅ Data cleansing and governance for accuracy and reliability ✅ Designing reports and dashboards for actionable insights ✅ Apex classes, triggers, Visualforce pages, Lightning Web Components (LWC), Aura ✅ Custom AppExchange product development and third-party integrations (REST/SOAP APIs, JSON, XML, web services) ✅ JavaScript/jQuery customization to extend Salesforce functionality ✅ AppExchange tool selection, administrator and end-user training, and go-live documentation 𝐇𝐮𝐛𝐒𝐩𝐨𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 & 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠: ✅ HubSpot CRM setup ✅ HubSpot onboarding ✅ HubSpot customization ✅ HubSpot workflow automation ✅ HubSpot email marketing automation ✅ HubSpot lead management ✅ HubSpot pipeline setup ✅ HubSpot sales automation ✅ HubSpot reporting & dashboards ✅ HubSpot data migration ✅ HubSpot integration services ✅ HubSpot API integration ✅ HubSpot CMS development ✅ HubSpot landing page design ✅ HubSpot email template design ✅ HubSpot contact segmentation ✅ HubSpot data cleanup & deduplication ✅ HubSpot CRM optimization ✅ HubSpot lifecycle stage setup ✅ HubSpot support & maintenance ⭐️⭐️⭐️⭐️⭐️ Financial Services Salesforce Consultant | Service Cloud | Experience Cloud | Sales Cloud | Australia | Europe | UK | USA | Canada | UAE 𝐏𝐫𝐨𝐟𝐢𝐥𝐞 𝐊𝐞𝐲𝐰𝐨𝐫𝐝𝐬: Salesforce Developer, Salesforce Administrator, Salesforce Marketing Cloud, Salesforce CPQ, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Commerce Cloud, Salesforce Einstein, Salesforce Admin, CRM Development, Email Studio, Salesforce Apex, Salesforce Architect, Salesforce lightning, Lightning Web Components, LWC, Salesforce Expert, Salesforce Lightning Web Components (LWC), Salesforce integration, Senior Salesforce Developer, Salesforce AppExchange, Salesforce App Development, Salesforce API, Salesforce, Marketing Cloud, Marketing Campaign, Pardot, Salesforce Development, Salesforce Admin, Salesforce Integration, Salesforce setup, Salesforce set up, Salesforce Customization, Salesforce dev, Account, Lead, Contact, Opportunity, Quote, Order, CPQ, PDF, SF dev, SFDC dev, Salesforce optimization, Managed Package, Unmanaged Package, app, application, publishing, publish, Lightning, Classic, Aura, Lightning Web Component, Lightning Framework, Visualforce, VF, Lightning page, Apex, Trigger, Batch, Apex Class, Scheduler, Scheduled Apex, Batch, Queue, Standard Objects, Custom Objects, Custom Fields, Validation, Validation Rules, Automation, Data, Setup, Einstein, Einstein GPT, EinsteinGPT, LinkedIn, Linked In, Apollo, Workflow, work flow, WF, Screen Flow, Screenflow, Flow, Trigger Flow, Triggerflow, Process Builder, process builder, email, email template, MailChimp, Mail Chimp, Einstein GPT, GPT4, Conga Composer & Conga Sign, Salesforce Maps, High Velocity Sales.

💼 16+ years of experience | Delivered 750+ projects | Trusted by startups, enterprises & global agencies I help businesses build high-performing digital products, from full-stack web applications and mobile apps to advanced Salesforce implementations and AI-powered automation systems. With 16+ years in the industry, I bring deep technical expertise, strong architectural thinking, and a proven track record of delivering scalable, secure, and future-ready solutions. 💻 Full-Stack Web Development Expert in architecting and building modern web applications: Frontend: React.js, Next.js, Angular, Vue.js, TypeScript Backend: Node.js, Express.js, Python (Django/Flask), PHP (Laravel), .NET, Java Spring Boot Databases: PostgreSQL, MySQL, MongoDB, Firebase, Redis Cloud & DevOps: AWS, Azure, GCP | Docker | Kubernetes | CI/CD pipelines E-Commerce & CMS: WordPress, Shopify, WooCommerce, Headless CMS, Strapi I build high-performance systems engineered for reliability, speed, and long-term scalability. 📱 Mobile App Development (iOS & Android) End-to-end development using: Flutter, React Native, Swift, Kotlin Apps delivered with seamless UI/UX, optimized performance, smooth animations, and scalable architecture. ⚙️ Salesforce Consulting & Development 16 years of enterprise-level experience across multiple Salesforce clouds: ✓ Apex, LWC, Visualforce, Flows ✓ API integrations (REST/SOAP) ✓ Sales Cloud, Service Cloud, Experience Cloud ✓ Custom automations & Process Optimization ✓ Salesforce → Mobile/Web Integrations ✓ Data Migration & Custom Dashboards I help businesses transform operations, automate workflows, and maximize adoption. 🤖 AI, Automation & Integrations I design intelligent automation that reduces manual work and boosts efficiency: ✨ AI Chatbots (OpenAI, Gemini, Llama) ✨ Workflow automation (Zapier, Make, n8n) ✨ AI-driven analytics, recommendations, classification ✨ Custom ML models & integrations ✨ API development, RPA & ETL pipelines From MVPs to production-grade SaaS, I bring AI into real business workflows. 🌐 End-to-End Product Engineering I support the full product lifecycle: ✔ Architecture & planning ✔ UI/UX collaboration ✔ Development ✔ QA & automated testing ✔ Cloud deployment & monitoring ✔ Ongoing enhancements & support 🏆 Why Clients Love Working With Me ✔ 16+ years of deep technical leadership ✔ Clean, scalable, and secure code ✔ Transparent communication & daily updates ✔ On-time delivery ✔ Long-term support for scaling products ✔ Flexible engagement (hourly, monthly, fixed-price) 🌍 Industries I’ve Worked With SaaS • E-commerce • Real Estate • HealthTech • EdTech • FinTech • Logistics • AI startups • Enterprise CRM 📞 Let’s Build Something Exceptional Whether you need a senior full-stack developer, Salesforce expert, or AI automation architect, I bring the experience and capability to deliver results that exceed expectations. Send me a message — happy to discuss your project!

Salesforce: Salesforce.com admin & developer consultant with a deep background in project management, business analysis, requirements gathering, solution development, and QA/testing. 10+ years of CRM implementation and customization experience including the past 3 years and over 10 projects on SFDC. This experience provides an ideal solution for any client that needs someone who can work with end users/stakeholders documenting requirements and turning them into reality. Proven success in enterprise solution delivery with excellent client-facing skills. Experience includes 8+ years of delivering solutions to over 40 national and international companies, with special emphasis on complex solutions for enterprise clients. Java: Full-stack Java Developer with 10+ years of experience in developing highly scalable web/UI and multi-threaded backend applications with Java EE, Spring Framework, APIs, and Micro-services with Spring Boot. Expertise in developing REST APIs with Spring-Boot in a microservices architecture and testing. Substantial background in delivering large-scale, mission-critical, real-time, and low-latency projects on time. I have worked as a Technical Architect, Java Team Lead, and Senior Java developer. - Steep understanding of the life cycle of a software development project. - Technical Expertise & Frameworks: JAVA (SE& EE) EJBs 2.1, JSF, Spring, Hibernate, JSP, JMF, JavaScript, APIs, Ajax, Spring boot, Angular 7/8/9 - DB Expertise: MySQL, PostgreSQL, Oracle, MS Access, DB2, Couchbase, MongoDB - Platform: Linux, Unix, Windows - Software Engineering degree (Bachelor) I have Leadership qualities, where I can split, prioritize, and delegate tasks to developers, consult developers on best practices, ensure the high quality of software products, and mentor junior/senior staff. With my skills and expertise, I am versed with the talent to take a business to the next level. Feel free to contact me to discuss your requirements to determine how we can work together to help you achieve your goals.

With 14+ years of software engineering experience, I design and build Salesforce and e-commerce systems that help businesses automate operations, improve revenue processes, and scale efficiently. I specialize in connecting Salesforce with modern AI capabilities and e-commerce platforms like Shopify to create fully integrated, automated business systems. My focus is not just development, but delivering end-to-end solutions that remove manual work and improve business performance. I work with companies that need scalable CRM architecture, intelligent automation, and seamless integration across sales, service, marketing, and commerce systems. --- What I Build **Salesforce Solutions** • Sales Cloud & Service Cloud automation • Commerce Cloud (B2C / B2B) implementations • Revenue Cloud (CPQ & Billing) • Custom Apex, Lightning Web Components (LWC), and enterprise workflows • End-to-end CRM architecture and optimization **AI Automation & Agentic Systems** • AI-powered CRM assistants and copilots • Autonomous AI agents for sales and support workflows • Retrieval-Augmented Generation (RAG) systems for enterprise knowledge • Multi-step AI workflow orchestration across business tools **E-commerce & Integration Systems** • Shopify integrations with Salesforce • Multi-system CRM and e-commerce synchronization • API integrations with ERP, WMS, and third-party platforms • White-label dashboards and internal operational tools --- Technical Expertise Salesforce (Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, Data Cloud, CPQ), Apex, LWC, MuleSoft, REST/SOAP APIs, Node.js, React, Python, OpenAI, vector databases, AWS, Docker, and cloud-native architecture. --- Why Clients Work With Me • 14+ years of enterprise software engineering experience • Strong focus on business outcomes and automation ROI • Experience building scalable, production-grade architectures • End-to-end delivery from system design to deployment --- If you're looking to connect Salesforce, AI, and e-commerce into one automated and scalable system, I can help design and implement it end to end. Salesforce Developer, Salesforce Commerce Cloud, SFCC, Headless Ecommerce, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce CPQ, Data Cloud, MuleSoft, Apex Developer, LWC Developer, AI Automation, AI Engineer, AI Developer, OpenAI, GPT-4, Claude AI, Gemini AI, LLM, RAG, Retrieval Augmented Generation, AI Agents, AI Chatbot, Conversational AI, Machine Learning, Generative AI, Prompt Engineering, LangChain, CrewAI, Semantic Search, Vector Database, Pinecone, FAISS, Qdrant, AI SaaS, SaaS Development, Claude Agent, AI Agent Development, Autonomous AI Agents, Multi-Agent GoHighLevel, GHL, Funnel Automation, Sales Funnels, High-level Automation, CRM Integration, Zapier, Make, n8n, Workflow Orchestration, Database Design, PostgreSQL, MySQL, MongoDB, Node.js, React.js, Next.js, Python, TypeScript, JavaScript, SaaS Automation, White Label Solutions, Enterprise AI

Salesforce & ClickUp Architect & Developer with 7+ years and 400+ Salesforce improvements delivered across Sales Cloud, Service Cloud, Nonprofit Cloud, and custom Salesforce implementations. ✅ 7+ years building Salesforce systems across implementations, automations, and integrations ✅ Experienced Salesforce Administrator & Sales Cloud Consultant ✅ 99% Job Success Score | 400+ Projects Completed ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ⭐⭐⭐⭐⭐ "Illia was incredibly helpful, responsive, and easy to work with. He solved our old issues with Salesforce and made the whole process feel so simple and stress-free." - Jean, CEO at Donate For Charity ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ I architect and build Salesforce systems that actually get used - clean solution design, scalable automation, and full team adoption. My focus is process-first: every Salesforce engagement I lead starts with understanding how the team actually works, then designing the system around that - not the other way around. For projects requiring complex custom Apex development or technical builds, I work with a senior Salesforce developer. This means I lead the architecture, requirements, and delivery - and the right technical resource executes the build. You get a solution architect who understands the business problem and a developer who can build it. Recent Salesforce results: reduced document signature processing time by 80% for a nonprofit managing 400+ company relationships (from 30 minutes to 1-2 minutes via one-click automation), reduced manual applicant communication time by 50% for Path To College through Salesforce workflow automation, and centralized data from 10+ platforms into Salesforce as a single source of truth. At NextEra Energy I supported enterprise-level Salesforce and AI data initiatives integrating operational data to improve business development efficiency. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT I ARCHITECT AND BUILD ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▸ Salesforce Sales Cloud & Service Cloud implementation - full setup, customization, and migration ▸ Salesforce Nonprofit Cloud - donor management, program tracking, grant workflows, NPSP configuration ▸ Salesforce solution architecture - custom objects, data model design, process mapping, scalable org design ▸ Salesforce Flow automation - record-triggered flows, screen flows, document generation, one-click automations replacing manual work ▸ Salesforce custom development - Apex triggers and classes, Lightning Web Components, custom REST API integrations ▸ Salesforce integrations - Make, DocuSign, Jotform, HubSpot, Zapier, Airtable, Notion, Pipedrive, Smartsheet, ClickUp, Google Workspace ▸ Salesforce dashboards and reports - KPI tracking, real-time pipeline visibility, custom reporting ▸ Salesforce data migration - legacy CRM to Salesforce, data cleaning, field mapping, validation rules ▸ Salesforce onboarding and adoption - training, documentation, and change management for teams of 10-100+ ▸ ClickUp automation - when clients need Salesforce CRM and operations workflows connected ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ KEY RESULTS ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▸ Reduced document signature processing time by 80% - from 30 minutes to 1-2 minutes via one-click Salesforce automation (Donate For Charity, 400+ companies) ▸ Reduced manual applicant communication time by 50% through Salesforce workflow automation (Path To College) ▸ Centralized data from 10+ platforms into Salesforce as a true single source of truth ▸ Supported onboarding, training, and user adoption for 100+ team members across multiple Salesforce projects ▸ Supported enterprise-level AI and Salesforce data initiatives at NextEra Energy, integrating operational and external data to improve business development efficiency ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ TECH STACK ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Salesforce | Apex | LWC | Flow | REST API | SOQL | Make. com | DocuSign | Jotform | HubSpot | Zapier | Airtable | Notion | Pipedrive | Smartsheet | Smartsuite | ClickUp | Google Workspace | Slack | Microsoft 365 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ MY APPROACH ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Before anything gets built, I map the process. I build a working demo before full implementation so you see exactly what you are getting before any development begins - no surprises, no scope misalignment halfway through. ⭐⭐⭐⭐⭐ "Illia did a wonderful job improving our Salesforce systems and making them easier for the team to use. His training and ongoing support have been incredibly helpful, and we continue working with him on new improvements." - Maria Smith, Director of Operations at Path To College If your team is spending too much time on manual work your Salesforce should be handling - let's talk.

Passionate Salesforce CRM , I bring a strong background in financial and retail sectors where i acted either as lead consultant or architect or Project manager. With a deep understanding of business processes and a proven track record in managing complex projects, I am well-equipped to leverage these skills within the Salesforce ecosystem and take on projects of any size. Proficient in the following clouds and services: Salesforce Salesforce sales cloud Salesforce service cloud Salesforce financial services cloud Salesforce marketing cloud Salesforce data cloud Salesforce manufacturing cloud Agentforce Hubspot Sales Hub Marketing Hub Service Hub Gong Gong Core Gong Forecast Gong Engage Won SF award for Agentforce partner implementation competition in Feb 2024 . Completed 5+ Client agentforce implementations and over 15 PoC projects. My experience in the financial and retail sectors has honed my analytical skills, attention to detail, and ability to make data-driven decisions, all of which are crucial in managing and optimizing CRM systems. As a project manager, I've led teams and managed resources efficiently, ensuring projects are delivered on time and within budget. I also wore the business analyst hat where i had to draft, challenge and set in stone business processes for enterprise level companies (see portfolio). I am excited to apply my transferable skills to help businesses improve their customer relationships and achieve their sales objectives. I am actively enhancing my Salesforce knowledge through continuous learning and hands-on projects. I also have the possibility to muster a killer team that can implement projects of any size and duration.

I have 15 years of experience in Salesforce. I am a Certified Salesforce Developer, Administrator, Consultant & Specialist with extensive experience in Sales, Service, Marketing, NPSP, Health, and Experience Clouds in Salesforce. I am a Top Rated Plus freelancer which belongs to the Top 1% Talent of Upwork. 𝐂𝐨𝐫𝐞 𝐬𝐤𝐢𝐥𝐥𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: ✅ Salesforce Implementation ✅ Salesforce Administration ✅ Sales Cloud ✅ Service Cloud ✅ Financial Services Cloud ✅ Experience Cloud ✅ Marketing Cloud ✅ Salesforce Maps ✅ Flow Builder ✅ Reports & Dashboards ✅ Lightning Pages ✅ Data Migration ✅ CPQ ✅ Commerce Cloud ✅ Agentforce Additionally, I have expertise in Lightning web components, Lightning components, Lightning applications, Lightning Pages, Visualforce pages, HTML, JavaScript, CSS, and creating Reports and Dashboards using tools like Tableau and PowerBI. I am familiar with Salesforce1, Salesforce Customer 360, Salesforce Einstein, and Einstein Analytics, and integrating WhatsApp, as well as building Einstein chatbots and utilizing Salesforce Studio. In summary, my skillset includes a wide range of Salesforce technologies and tools, allowing me to handle various development and configuration tasks with proficiency and efficiency. 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬: ✅ Salesforce Certified Data Architect ✅ Salesforce Certified Integration Architect ✅ Salesforce Certified Development Lifecycle and Deployment Architect ✅ Salesforce Certified Field Service Consultant ✅ Salesforce Certified Tableau CRM and Einstein Discovery Consultant ✅ Salesforce Certified Sales Cloud Consultant ✅ Salesforce Certified Service Cloud Consultant ✅ Salesforce Certified Platform Developer II ✅ Salesforce Certified Platform Developer I ✅ Salesforce Certified Administrator ✅ Salesforce Certified Platform App Builder I am proficient and well-experienced in working with MNCs and have also worked with startups, working on tight schedules and delivering high-quality projects. I have a strong ability to effectively communicate with senior executives, understanding their business requirements and translating them into project specifications. I am skilled at efficiently implementing these requirements within tight deadlines, ensuring a high level of accuracy and attention to detail. I take full ownership of the entire solution, ensuring that every aspect is completed without overlooking any essential steps. 𝐇𝐚𝐧𝐝𝐬-𝐨𝐧 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: ✅ End-to-end automation using Apex classes, triggers, flows, process builders, etc., ✅ Customize the metadata to facilitate the Business model. ✅ Install and configure tools like Zendesk, Twilio, Mailchimp, etc., ✅ Migrating data from different organizations using a unique technique with Python scripts. ✅ Prepare reports and Dashboards. 𝐃𝐨𝐦𝐚𝐢𝐧 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: Product-based, Insurance, Telecom, Real estate, Non-profit org, Entertainment industry, Online ticketing, Health care, etc., 𝐂𝐨𝐦𝐩𝐥𝐢𝐦𝐞𝐧𝐭𝐚𝐫𝐲 𝟑𝟎-𝐌𝐢𝐧𝐮𝐭𝐞 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐭𝐢𝐨𝐧𝐬 Let's get on a call and I’ll tell you exactly how we can transform your enterprise's performance together. 𝐏𝐫𝐨𝐟𝐢𝐥𝐞 𝐊𝐞𝐲𝐰𝐨𝐫𝐝𝐬: Salesforce Developer, Senior Salesforce Developer, Salesforce Consultant, Salesforce Administrator, Salesforce Architect, Salesforce Expert with experience in Salesforce Development, Salesforce Administration, Salesforce Integration, Salesforce Customization, Salesforce Setup, and Salesforce Optimization. Skilled in Salesforce Sales Cloud, Service Cloud, Marketing Cloud, CPQ, Commerce Cloud, Financial Services Cloud (FSC), Salesforce Einstein, Agentforce, Salesforce Data Cloud, Customer 360, CRM Development, and CRM Automation. Proficient in Salesforce Lightning, Lightning Web Components (LWC), Aura Components, Visualforce, Apex, Apex Triggers, Apex Classes, Batch Apex, Queueable Apex, Scheduled Apex, Future Methods, Screen Flow, Flow Builder, Trigger Flow, Process Builder, Validation Rules, Custom Objects, Custom Fields, Standard Objects, SOQL, SOSL, REST API, SOAP API, Platform Events, Named Credentials, OAuth, and Salesforce API integrations. Experienced with AppExchange, Managed Packages, Unmanaged Packages, Salesforce App Development, Experience Cloud, OmniStudio, Data Migration, Data Loader, Email Studio, Journey Builder, Automation Studio, Pardot, Einstein GPT, AI Chatbots, OpenAI and ChatGPT integrations, LinkedIn and Apollo integrations, Conga Composer, Conga Sign, Salesforce Maps, and High Velocity Sales.