Your support inbox is the first impression that customers have of you, and the first place that fails when you're scaling. I fix that. I am a Customer Support & Ecommerce Operations specialist who has 6 years of experience in supporting ecommerce and SaaS businesses to ensure their support, orders, and back-end systems are running smoothly. Here's a quick look at my history: - 10,000+ support tickets processed through live chat, email, and helpdesk queues. - 10+ ecommerce and SaaS companies were supported over the long haul - 98%+ CSAT was achieved in all those engagements - Hands-on daily experience with Shopify, Gorgias, Zendesk, Freshdesk, HubSpot, and GoHighLevel. What makes me different is that I don't just respond to tickets; I solve the underlying issues of why you are receiving so many tickets. I create workflows in GoHighLevel and Zapier to automate order updates, appointment reminders, and follow-ups, which make your inbox lighter each week, not heavier. Let's look at an example of this: A customer asks, "Where is my order? They receive an automatic update in real time, rather than having to manually reply, and I'm only called in for exceptions. Refund, return, and chargeback disputes are recorded and monitored in a systematic way, not in a shared inbox. Your CRM is always up to date, rather than having to be cleaned up weekly. Admin repetitive data entry, scheduling, and reporting is streamlined, reducing your team's busywork. Tools & platforms I work in: Shopify, Gorgias, Zendesk, Freshdesk, HubSpot, GoHighLevel, Zapier, Make, n8n, PayPal, Klarna, Stripe, ClickUp, Notion, Slack. The tools are not the goal; the goal is to have your customers answered promptly, your team not having to do firefighting, and your backend running itself. Send me a message about what is currently slowing down your support or operations, and I'll let you know immediately if it is a support gap, a process issue, or something I can automate away entirely.

➤ Real Estate Admin Support, ➤ eBay Store Management, ➤ CRM Setup & Management, ➤ Lead Generation, ➤ Transaction Coordination, ➤ Calendar & Inbox Management, ➤ Data Entry & Web Research, ➤ Customer Support, ➤ Spreadsheets & Reports, ➤ Document Organizing, ➤ AI Automation. I have been working on Upwork for 10 years, with 6,007+ hours worked and more than 98 jobs completed for clients from different countries. I've built a reputation for reliability and excellence, reflected in my Top-Rated status and a consistent 100% Job Success Score. This means I know how to follow instructions, meet deadlines, and keep communication clear and simple so you always know what is happening with your tasks. With organized systems and clear communication, I help reduce stress, cut admin overload, and make your daily work feel lighter and more manageable. WHAT I HELP WITH: ✅Real estate admin support, lead generation, list building, and customer service. ✅Virtual assistant tasks: email communication, calendar management, scheduling, file management, and executive and administrative support. ✅Data entry, spreadsheets, reports, and document organizing (Google Docs, Google Sheets, Microsoft Word, Microsoft Excel, Microsoft Office). ✅Content writing for simple product descriptions and basic marketing content. ✅Canva designs for simple listing images, social posts, and documents. ✅Product listings, eBay listings, and online store management (eBay, Aliexpress, dropshipping). ✅AI Automation. (Zapier) ➤ Real Estate Admin Support I help real estate agents and investors with listings, offers, documents, follow‑ups, and day‑to‑day back‑office work so they can focus on closing deals. ☑️Software: MLS platforms, Zillow, Redfin, PropStream, Dotloop, DocuSign, Google Workspace, Microsoft Office. ➤ CRM Setup & Management I organize your contacts, leads, and follow‑ups in your CRM so every lead is saved, updated, and easy to track. ☑️Software: HubSpot, Pipedrive, Zoho CRM, Salesforce (basic admin), Follow Up Boss, LionDesk. ➤ eBay Store & Online Selling I handle product research, listing products, writing simple titles, processing orders, and replying to customers for your eBay or online store. ☑️Software: eBay Seller Hub, Shopify, Canva, Google Sheets, and listing tools. ➤ Executive & Admin Assistance I manage your email, calendar, meetings, travel plans, and small admin tasks so your day runs smoothly. ☑️Software: Google Workspace, Microsoft Office, Slack, Zoom, Notion, Trello, and Asana. ➤ Data Entry, Research & Reports I enter data carefully, search the web for information you need, and prepare simple spreadsheets and reports you can understand at a glance. ☑️Software: Excel, Google Sheets, Airtable, Notion, and ClickUp. If you want a reliable Virtual Assistant who already understands real estate, eBay, CRMs, and admin work, feel free to invite me to your job. Send me a short message about what you need help with, and I will reply with a clear, easy plan to get started.

I’m Jesca, a highly organized Executive Virtual Assistant specializing in short-term rental operations (Airbnb, Booking, VRBO), executive support, customer communication, and business organization. I help business owners stay organized, responsive, and focused on growth by managing the day-to-day operations that keep businesses running smoothly behind the scenes. With 5+ years of experience working remotely with international clients across the USA, Norway, and Australia, I specialize in Airbnb operations, customer support, lead management, scheduling, and administrative coordination. My goal is to ensure nothing falls through the cracks—whether it’s guest communication, client follow-ups, bookings, or operational tasks. What I Can Help You With: ✅ Short-Term Rental & Airbnb Management • Guest communication & support • Booking coordination & calendar management • Cleaner & vendor coordination • Listing management & optimization • Pricing tools like PriceLabs • Property operations & turnover management ✅ Executive Virtual Assistance • Email & calendar management • Appointment scheduling • Administrative support • Data entry & document organization • CRM updates & workflow management ✅ Customer Support & Client Success • Fast, professional communication • Lead follow-ups & customer retention • CRM management & pipeline tracking • Conflict resolution & issue handling ✅ Lead Generation & Operations Support • Web research & lead generation • Sales pipeline organization • Reporting & operational coordination Tools & Platforms: ✔ HubSpot, Salesforce, Trello, Asana, Monday, ClickUp ✔ Hostaway, Hospitable, PriceLabs, AirDNA ✔ Google Workspace, Microsoft Office, Slack ✔ Canva, Mailchimp, WordPress, Zapier I’m proactive, detail-oriented, adaptable, and comfortable working independently in fast-paced remote environments. I don’t just complete tasks—I help create organized systems, improve communication, and keep operations running efficiently so clients can focus on scaling their business. If you’re looking for a reliable Virtual Assistant who can provide strong operational support and deliver excellent customer experiences, I’d love to connect.

Are you a real estate investor, wholesaler, or agent struggling to find accurate property ownership details? Need verified contact information to connect with motivated sellers? I’ve got you covered! With 8+ years of experience in real estate data research and property ownership analysis, I specialize in finding hard-to-locate homeowner information with a proven 99.9% accuracy rate. My services empower real estate professionals, investors, and marketing teams to make data-driven decisions—helping you close more deals faster. 🔍 My Expertise Includes: ✅ Property Ownership Research – Identify homeowners, including those behind LLCs ✅ Verified Contact Information – Accurate mobile, landline, and email details ✅ High-Equity & Distressed Property Leads – Probate, pre-foreclosure, vacant, and absentee owners ✅ Deceased Owner & Relative Research – Locate heirs and potential sellers easily ✅ Property Tax, Mortgage & Lien Records – Get full financial insights on any property ✅ Custom Lead Lists for Marketing – Target motivated sellers with precision ✅ Self-Storage & Mobile Home Park (MHP) Research – Discover niche investment opportunities 🚀 Why Work With Me: ✔ Ultra-Accurate Data – Verified information with 99.9% accuracy ✔ Fast Turnaround – Quick and efficient delivery ✔ Confidential & Ethical Research – 100% compliant with data standards ✔ Custom Solutions – Lists built specifically for your real estate strategy 📈 Let’s Turn Data into Deals! I help real estate professionals find hidden opportunities, connect with the right people, and scale their business confidently. Let’s discuss how my expertise can support your success. ⚖️ Note: All contact information is sourced from publicly available records and follows legal and ethical standards for marketing and lead generation.

Strategic Executive Assistant Helping CEOs & Startups Scale Efficiently Are you overwhelmed with operations, team coordination, customer communication, scheduling, and daily business management instead of focusing on growth and revenue? I help CEOs, founders, agencies, SaaS startups, and growing businesses streamline operations, organize workflows, improve communication, and build systems that save time and increase productivity. With 9+ years of professional experience, I specialize in Executive Assistance, Operations Management, CRM Systems, Project Coordination, Customer Support, Workflow Optimization, and Business Operations Support. I do more than complete tasks. I help businesses operate efficiently, stay organized, and scale with structure. 👨‍💼 Executive Support & Business Operations I provide high-level executive support designed to reduce workload, improve organization, and keep operations running smoothly. Services Include: ✅ Executive calendar management ✅ Inbox and email management ✅ Meeting scheduling and follow-ups ✅ Travel planning and coordination ✅ Team communication and coordination ✅ SOP development and documentation ✅ Reporting and research ✅ Administrative support ✅ Business operations management I help executives focus on leadership, strategy, and business growth while I manage the operational side efficiently. ⚙️ Operations Management & Workflow Optimization Efficient systems create scalable businesses. I help businesses improve workflows, organize processes, and maintain operational structure. Expertise Includes: ✅ Workflow optimization ✅ Project coordination ✅ Team management support ✅ Task delegation systems ✅ KPI tracking and reporting ✅ Process improvement ✅ Operations support ✅ Internal documentation systems ✅ Accountability tracking I focus on building systems that improve productivity, efficiency, and team performance. 📊 CRM Management & Business Systems I have hands-on experience managing CRM platforms and operational tools that improve organization and client management. CRM & Business Tools: ✅ HubSpot ✅ GoHighLevel ✅ Zoho CRM ✅ Salesforce ✅ ClickUp ✅ Monday ✅ Notion ✅ Trello ✅ Asana ✅ Slack ✅ Google Workspace ✅ Microsoft Office CRM Support Includes: ✅ Pipeline management ✅ Lead tracking ✅ Client onboarding systems ✅ Workflow automations ✅ Email and SMS automations ✅ CRM organization and optimization I help businesses maintain organized systems, improve communication, and streamline operations. 💬 Customer Support & Client Communication Strong customer support improves client retention and business reputation. Customer Support Experience Includes: ✅ Email support ✅ Chat support ✅ Customer communication ✅ Ticket management ✅ Client follow-ups ✅ Customer success support ✅ CRM updates and organization ✅ Order and inquiry management I focus on professional communication, responsiveness, and the delivery of positive client experiences. 🌐 Additional Business Support ✅ Research and data entry ✅ WordPress updates ✅ Canva support ✅ Social media scheduling ✅ Reporting and documentation ✅ Google Workspace administration ✅ Administrative coordination 🏆 Why Clients Work With Me ✔ 9+ years of professional experience ✔ Executive-level support mindset ✔ Reliable, proactive, and detail-oriented ✔ Strong communication and organizational skills ✔ Experienced with startups, agencies, and remote teams ✔ Independent problem solver ✔ Fast learner and adaptable ✔ Process-driven and highly organized I help businesses improve operations, streamline workflows, and create organized systems that support long-term growth. 🌍 Industries I Support ✅ SaaS Startups ✅ Marketing Agencies ✅ E-commerce Businesses ✅ Coaches and Consultants ✅ Service-Based Businesses ✅ Real Estate Companies ✅ Remote Teams ✅ Growing Startups 📩 Let’s Work Together If you need a reliable Executive Assistant and Operations Specialist to streamline operations, improve workflows, manage customer communications, and support business growth, I’m ready to help. Send me a message and let’s discuss how I can support your business professionally and efficiently.

I help clinics, health brands, and healthcare teams turn complex medical information into clear, accurate, and useful content. I am a bilingual physician (MD) with a background in Clinical Nutrition and hands-on experience across medical writing, research, patient education, documentation, and healthcare support. My advantage is not just clinical knowledge, but the ability to turn that knowledge into usable execution: stronger health content, clearer patient-facing materials, sharper summaries, and more reliable medically literate support in English and Spanish. My work typically includes: • Medical and health content writing • Clinical research support and evidence summaries • Patient education materials • Medical editing, review, and fact-checking • Nutrition and wellness content with clinical grounding • English-Spanish medical translation and bilingual communication I am especially useful when accuracy, clarity, and context all matter at the same time, whether the goal is to educate patients, support a healthcare brand, create medically sound wellness or nutrition content, or turn technical medical information into something easier to understand and act on. My background also includes provider support, documentation workflows, research, and healthcare operations, which helps me write with a stronger understanding of how medical information is actually used in real clinical and business settings. If you need someone who is medically trained, detail-oriented, and able to produce clear, trustworthy work without sounding generic, I’d be glad to discuss your project.

Results driven 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧t with 𝟓+ 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 in 𝐝𝐚𝐭𝐚 𝐞𝐧𝐭𝐫𝐲, 𝐰𝐞𝐛 𝐫𝐞𝐬𝐞𝐚𝐫𝐜𝐡, 𝐥𝐞𝐚𝐝 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧,𝐄𝐦𝐚𝐢𝐥 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠, 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭, and 𝐫𝐞𝐚𝐥 𝐞𝐬𝐭𝐚𝐭𝐞 𝐩𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭. Skilled in 𝐂𝐑𝐌 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, 𝐜𝐨𝐥𝐝 𝐜𝐚𝐥𝐥𝐢𝐧𝐠, and 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 using 𝐆𝐨𝐨𝐠𝐥𝐞 𝐀𝐩𝐩𝐬 𝐒𝐜𝐫𝐢𝐩𝐭. I help businesses improve efficiency, accuracy, and growth through reliable and organized support services. My Services Include: 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 * 📅 Calendar management, email handling, communication and administrative support * ✅ Task coordination and workflow organization * 🛠️ Tools: 𝐆𝐨𝐨𝐠𝐥𝐞 𝐖𝐨𝐫𝐤𝐬𝐩𝐚𝐜𝐞 (𝐃𝐨𝐜𝐬, 𝐒𝐡𝐞𝐞𝐭𝐬, 𝐆𝐦𝐚𝐢𝐥, 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫), 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐎𝐟𝐟𝐢𝐜𝐞, 𝐓𝐫𝐞𝐥𝐥𝐨, 𝐀𝐬𝐚𝐧𝐚, 𝐒𝐥𝐚𝐜𝐤, 𝐏𝐨𝐰𝐞𝐫𝐏𝐨𝐢𝐧𝐭, 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥. **📊 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 & 𝐖𝐞𝐛 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡** * ⌨️ Fast and accurate data entry with attention to detail * 🔍 Market research, competitor analysis, and data collection * 🧹 Data cleaning and formatting * 🛠️ Tools:𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐄𝐱𝐜𝐞𝐥, 𝐆𝐨𝐨𝐠𝐥𝐞 𝐒𝐡𝐞𝐞𝐭𝐬, 𝐀𝐢𝐫𝐭𝐚𝐛𝐥𝐞, 𝐍𝐨𝐭𝐢𝐨𝐧 **🎯 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧** * 📇 B2B & B2C lead sourcing and prospect list building * 📧 Email list creation and data verification * 💼 LinkedIn outreach and prospecting * 🛠️ Tools:𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐒𝐚𝐥𝐞𝐬 𝐍𝐚𝐯𝐢𝐠𝐚𝐭𝐨𝐫, 𝐀𝐩𝐨𝐥𝐥𝐨, 𝐇𝐮𝐧𝐭𝐞𝐫, 𝐒𝐧𝐨𝐯, 𝐙𝐨𝐨𝐦𝐈𝐧𝐟𝐨 **🎨 𝐏𝐨𝐰𝐞𝐫𝐏𝐨𝐢𝐧𝐭 𝐏𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧𝐬** *📽️ Professional PowerPoint slide design for business, education, and marketing *📊 Pitch decks, investor presentations, and sales presentations *🧠 Clear data visualization and infographic-based slides *🎯 Content structuring for impactful storytelling and messaging *🎨 Modern, clean, and branded presentation design *🛠️ Tools:𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐏𝐨𝐰𝐞𝐫𝐏𝐨𝐢𝐧𝐭, 𝐆𝐨𝐨𝐠𝐥𝐞 𝐒𝐥𝐢𝐝𝐞𝐬, 𝐂𝐚𝐧𝐯𝐚 **🏠 𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭** * 🏘️ Property listing management and tenant coordination * 🗂️ CRM updates and lease tracking * 📈 Market research and property data analysis * 🛠️ Tools: 𝐙𝐢𝐥𝐥𝐨𝐰, 𝐑𝐞𝐚𝐥𝐭𝐨𝐫, 𝐀𝐩𝐩𝐅𝐨𝐥𝐢𝐨, 𝐁𝐮𝐢𝐥𝐝𝐢𝐮𝐦, 𝐏𝐨𝐝𝐢𝐨 **🎧 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭** *💬 Professional handling of customer inquiries via email, chat, and phone *🤝 Customer issue resolution with a focus on satisfaction and retention *📦 Order processing, tracking, and after-sales support *📝 Ticket management and documentation for support workflows *⭐ Maintaining high-quality service standards and response times *🛠️ Tools: 𝐙𝐞𝐧𝐝𝐞𝐬𝐤, 𝐅𝐫𝐞𝐬𝐡𝐝𝐞𝐬𝐤, 𝐈𝐧𝐭𝐞𝐫𝐜𝐨𝐦, 𝐋𝐢𝐯𝐞𝐂𝐡𝐚𝐭, 𝐇𝐮𝐛𝐒𝐩𝐨𝐭, 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 **📧 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠** 📬 Creation and management of targeted email marketing campaigns 🎯 Audience segmentation for personalized and high-converting outreach ✍️ Writing engaging email copy, subject lines, and call-to-actions (CTAs) 📊 Campaign tracking, performance analysis, and optimization for better open & click rates 🔄 A/B testing of email content to improve engagement and conversions 📈 Lead nurturing and automated follow-up sequences 🛠️ Tools: 𝐌𝐚𝐢𝐥𝐜𝐡𝐢𝐦𝐩, 𝐈𝐧𝐬𝐭𝐚𝐧𝐭𝐥𝐲, 𝐇𝐮𝐛𝐒𝐩𝐨𝐭, 𝐂𝐨𝐧𝐯𝐞𝐫𝐭𝐊𝐢𝐭, 𝐀𝐜𝐭𝐢𝐯𝐞𝐂𝐚𝐦𝐩𝐚𝐢𝐠𝐧, 𝐊𝐥𝐚𝐯𝐢𝐲𝐨, 𝐆𝐦𝐚𝐢𝐥 **🏷️ 𝐃𝐚𝐭𝐚 𝐀𝐧𝐧𝐨𝐭𝐚𝐭𝐢𝐨𝐧** * 🖼️ Image, text, and video annotation for AI datasets * 🎯 High-accuracy data labeling and consistency * ✔️ Quality control and dataset validation * 🛠️ Tools:𝐋𝐚𝐛𝐞𝐥𝐛𝐨𝐱, 𝐂𝐕𝐀𝐓, 𝐒𝐮𝐩𝐞𝐫𝐯𝐢𝐬𝐞𝐥𝐲 **⚙️𝐆𝐨𝐨𝐠𝐥𝐞 𝐀𝐩𝐩𝐬 𝐒𝐜𝐫𝐢𝐩𝐭 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧** * 🤖 Automate repetitive tasks in Google Workspace * 🔗 Workflow automation and API integrations * 📊 Spreadsheet automation and reporting * 🛠️ Tools:𝐆𝐨𝐨𝐠𝐥𝐞 𝐀𝐩𝐩𝐬 𝐒𝐜𝐫𝐢𝐩𝐭, 𝐆𝐨𝐨𝐠𝐥𝐞 𝐒𝐡𝐞𝐞𝐭𝐬 𝐀𝐏𝐈, 𝐙𝐚𝐩𝐢𝐞𝐫 **📞𝐂𝐨𝐥𝐝 𝐂𝐚𝐥𝐥𝐢𝐧𝐠** * ☎️ Outbound calls for lead generation & appointment setting * 🗣️ Script handling and objection management * 🔄 Customer engagement and follow-ups * 🛠️ Tools: 𝐌𝐨𝐣𝐨 𝐃𝐢𝐚𝐥𝐞𝐫, 𝐂𝐚𝐥𝐥𝐓𝐨𝐨𝐥𝐬, 𝐑𝐢𝐧𝐠𝐂𝐞𝐧𝐭𝐫𝐚𝐥, 𝐒𝐤𝐲𝐩𝐞 𝐈’𝐦 𝐫𝐞𝐚𝐝𝐲 𝐭𝐨 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐛𝐨𝐨𝐬𝐭 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲. 𝐋𝐞𝐭’𝐬 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐚𝐧𝐝 𝐝𝐢𝐬𝐜𝐮𝐬𝐬 𝐡𝐨𝐰 𝐦𝐲 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐜𝐚𝐧 𝐚𝐝𝐝 𝐯𝐚𝐥𝐮𝐞 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬.

I'm Neil Cantillas, an experienced virtual assistant and Executive Assistant professional with a strong background in executive support, sales coordinator, project coordination, customer service, and operations manager, digital marketing, marketing manager. With over 6 years of remote work experience across real estate, medical, legal, and eCommerce industries, I specialize in managing operations, streamlining communication, handling data entry, and supporting marketing campaigns. My expertise also includes tools like GoHighLevel, QuickBooks, Shopify, Asana, and ClickUp, making me a versatile asset for any team.

I help real estate investors, property managers, brokers, and short-term rental operators keep their properties running smoothly. With experience managing maintenance requests, vendor relationships, tenant communications, owner reporting, property onboarding, and day-to-day operations across multiple states, I serve as the operational bridge between owners, tenants, and service providers. My background includes property management, executive assistance, operations coordination, customer service, and real estate support. Property Management Coordinator Operations Coordinator Real Estate Operations Manager Executive Assistant to a Broker or Investor Director of Operations Assistant Portfolio Coordinator Co‑Living Project Management, Property Management & Turnkey Operations End‑to‑end setup of co‑living properties, from rehab planning to final furnishings I manage end-to-end property onboarding, rehab coordination, and co-living turnkey setups, taking properties from acquisition or renovation stage to fully move-in ready. ✔ Contractor sourcing, vetting & price negotiation ✔ Full rehab & remodeling coordination ✔ Co-living property setup (furnishing, room setup, shared spaces) ✔ Procurement of household items (Amazon & vendor sourcing) ✔ Utility setup: electricity, water, gas, internet, lawn care, pest control ✔ Vendor coordination (contractors, handymen, installers) ✔ Acting as middleman between owners, contractors, and management ✔ Project tracking, follow-ups & accountability ✔ SOP creation & process improvement for scaling operations I've led the full onboarding of multiple co‑living homes, helping investors scale portfolios faster while maintaining brand consistency and tenant satisfaction. CRMs & Platforms: Airtable, Buildium, Base44 Short‑Term Rental (STR) & Airbnb Management ✔ Managed 20+ rental units ( STR, and traditional rentals) ✔ Guest communication, booking oversight, and emergency handling ✔ Calendar sync, channel management, and revenue optimization ✔ Cleaner scheduling and quality control ✔ Listing creation and SEO‑based optimization ✔ Pricing strategy via PriceLabs & Beyond Pricing ✔ Complaint handling, reviews, and issue resolution Platforms: Airbnb, Vrbo, Booking, Hospitable, Guesty, Hostaway, OwnerRez, Smoobu 🔹 Why Clients Choose Me ✅ Real Estate Operations Focused: 5+ years supporting real estate operations, coordination of listing and buying processes, STRs, and 1 year of co-living property management ✅ Project & Operations Driven: I don’t just “assist” I manage co-living setups, rehabs, rentals and operations ✅ Systems Builder: I create workflows and SOPs that scale with your business ✅ Detail-Oriented: Missed signatures, listing errors, or contractor delays? Not on my watch ✅ Reliable Execution: I take ownership, not just instructions ✅ Tech-Savvy: Comfortable across CRMs, PMS tools, and project management systems My support helps real estate brokers, investors, and agents feel confident in their listings and transaction process. My support also helps property owners in co-living rental business increase occupancy, streamline co-living operations, reduce project delays, improve tenant experience, and free up their time. Executive & Administrative Support • Executive Assistant • Calendar & Email Management • Meeting Scheduling & Follow-ups • Task Prioritization & Workflow Automation • Operations Assistant / Operations Management Real Estate Virtual Assistant • Real Estate Administrative Support • Real Estate Operations • Transaction Coordinator Support • CRM Management for Realtors • Lead Generation & Appointment Setting • Property Finder & Rental Support Co-Living Management Managing properties across Texas, Florida, and Georgia. Recruiting and coordinating handymen and vendors. Handling HVAC, plumbing, appliance, and maintenance issues. Communicating with tenants and property owners. Managing maintenance requests through Buildium. Coordinating purchases and property improvements. Following up on repairs and vendor payments. Client Acquisition & Retention • CRM Hygiene & Data Cleaning • Customer Support & Sales Support • Lead Generation & List Building • Client Relationship Management If this is what you need, let's Chat :) I can't wait to meet you!

Real Estate Virtual Assistant | Transaction Coordinator | CRM Management | Lead Generation | Property Manager | I help real estate agents and investors close more deals and save 10+ hours/week by managing CRM, leads, listings, and transactions efficiently. I handle everything from transaction coordination, CRM management, lead generation, appointment setting, property management, social media expert, customer support, and real estate media quality control. MY CORE SERVICES: ➙Transaction Coordination: Handle contracts, escrow, deadlines, MLS listing updates, and closing details so nothing slips through the cracks. ➙CRM Management: Maintain and optimize HubSpot, Salesforce, Zoho CRM, Follow-Up Boss, Podio, and automate follow-ups for consistent lead nurturing. ➙Listing Management – Upload, update and maintain property listings across platforms ➙Lead Generation & Cold Calling: Source FSBOs, expired listings, pre-foreclosures, airbnb arbitrage and other motivated sellers. Run cold calling campaigns, schedule appointments, and grow your pipeline. ➙Appointment Setting & Calendar Management: Book showings, client calls, and meetings with buyers, sellers, lenders, and tenants. ➙Property Management Support: Coordinate tenant communications, rent collection and maintenance requests ➙Customer Support: Respond to inquiries, send updates, and maintain top-notch client relations. ➙Real Estate Media Quality Control: Enhance property photos to boost listing views and attract buyers. Tools & Metrics I Use: CRMs & Platforms: HubSpot, Salesforce, Zoho CRM, Follow-Up Boss, Guesty, Adobe Lightroom & Photoshop Task & Communication: Trello, Asana, Calendly, Slack, Google Workspace Follow-Up: Twilio, Aircall, Intercom KPIs & Reporting: Track lead conversion, response times, pipeline velocity, and CRM data accuracy to deliver measurable results. Proven Results: ✅Increased lead conversion by 30%+ via structured lead generation and cold calling workflows ✅Reduced admin workload by 50%, allowing clients to focus on revenue-generating tasks ✅Maintained 99%+ CRM data quality, ensuring clean pipelines and better insights I’m a proactive, detail-oriented real estate virtual assistant ready to manage your backend operations, generate qualified leads, coordinate transactions, and streamline your CRM. Invite me to your job or send a quick message to streamline your real estate operations, generate qualified leads, and handle all transaction coordination and CRM management for you.