I support companies in managing client communication, coordinating operations, and keeping internal processes running smoothly. With 10+ years of multilingual experience (German, English, Spanish, Czech, and Swahili), I specialize in B2B environments, where clear communication, responsiveness, and structured follow-up are essential. My focus is on helping teams stay organized and client-focused, especially in fast-paced or founder-led businesses. What I can support you with: - B2B client and agency communication (DE/EN) - Handling inbound inquiries and follow-ups - Supporting sales processes and pricing coordination - Order management and operational support - Project coordination and internal communication - Keeping workflows organised and reducing response delays I have worked across industries such as software, cloud services, automotive, machinery, and hospitality, which allows me to quickly adapt to different systems and workflows. I’m used to working in environments where communication quality directly impacts client satisfaction and business growth, and I take a structured and reliable approach to everything I handle.

Virtual Assistant (Spanish/English) | Community Manager | UGC Content Creator My name is Melieva and I am 26 years old, I am a virtual assistant and community manager, my work is designed to give professional solutions to companies looking for comprehensive support. At the beginning of the year I started creating OGC organic and natural content for brands, agencies, and companies. My potential lies in the combination of administrative efficiency and skills in digital marketing, as well as understanding of the audience to have more reach, all driven by excellent communication in Spanish as a primary language and a B2 level of English. Among the services I offer are: COMMUNITY MANAGER. Fluent in Spanish (main language and) English Fluent, ensuring impeccable communication with clients and teams globally. Translations. Content and Audiovisual Media Creation. Domain of Marketing strategies, SEO. Management of Platforms and Social Networks (Instagram, Facebook, LinkedIn, X, TikTok). Analysis of Metrics and Statistics. VIRTUAL ASSISTANT. Management of Calendars and Agendas (Google Calendar, Outlook). Customer Support Service. Data Entry and Management, Report Preparation. Tools for Project Management. Problem-solving skills. NARRATION | DUBBING – VOICE OVER Voice-over and Voice Recording (for videos/podcasts) Narration of Texts and Stories. Dubbing of voices, sounds. As a UGC content creator, I can be your professional voice for authentic reviews. I specialize in TikTok/Reels-type videos that capture attention and build trust. My voice-over experience ensures high-quality audio and clear delivery.I remain at your entire disposal for any questions or to expand the information of my profile. ESPAÑOL (SPANISH) Asistente Virtual (Español/Inglés) | Community Manager | creadora de contenido UGC Mi nombre es Melieva y tengo 26 años, soy asistente virtual y community manager, mi trabajo está diseñado para dar soluciones profesionales a empresas que buscan un soporte integral. A principios de año comencé a crear contenido Orgánico y natural OGC para marcas, agencias y empresas. Mi potencial reside en la combinación de eficiencia administrativa y habilidades en marketing digital, así como comprensión del público para tener más alcance, todo impulsado por una excelente comunicación en español como lengua principal y un nivel B2 de inglés. Entre los servicios que ofrezco están: COMMUNITY MANAGER. Dominio fluido de español e inglés (lengua principal), garantizando una comunicación impecable con clientes y equipos a nivel global. Creación de Contenido y Medios Audiovisuales. Dominio de estrategias de Marketing, SEO. Gestión de Plataformas y Redes Sociales (Instagram, Facebook, LinkedIn, X, TikTok). Análisis de Métricas y Estadísticas. ASISTENTE VIRTUAL. Gestión de Calendarios y Agendas (Google Calendar, Outlook). Servicio de Soporte al Cliente. Entrada y gestión de Datos, Preparación de Informes. Herramientas para la Gestión de Proyectos. Habilidades para la resolución de problemas. NARRACIÓN | DOBLAJE – VOICE OVER Locución y Grabación de Voz (para videos/podcasts) Narración de Textos e Historias. Doblaje de voces, sonidos. Como creadora de contenido UGC, puedo ser tu voz profesional para reseñas auténticas. Me especializo en videos tipo TikTok/Reels que capturan la atención y generan confianza. Mi experiencia en locución garantiza un audio de alta calidad y una entrega clara. También puedo hacer Traducciones y Transcripciones. Quedo a su entera disposición para cualquier duda o para ampliar la información de mi perfil.

A client found me on Upwork for a $20 job. Convert some bank statements into Excel. Simple enough. But when I got into files something did not add up. Three full years of accounts. No reconciliation. No structure. Transactions sitting in no particular order with nothing making sense behind them. I could have just done $20 job and moved on. I did not. I told him what I found. He asked me to fix it. Four months later his books were rebuilt from zero. 2023, 2024 and 2025 fully reconstructed in QuickBooks Online. Over a thousands of transactions recorded, reconciled across bank accounts, credit cards, SBA loans, American Express business loans, equipment finance leases. Fixed asset register built for commercial properties and equipment. Depreciation schedules calculated using straight line method. Cash flow forecast prepared. His tax agent had everything they needed. Clean. Accurate. Ready. That $20 job became something else entirely. Not because I oversold myself. Because I looked properly and said what I saw. That is probably the most honest way I can describe how I work. Nine years across finance, operations, and business support. Clients in UK, US, Norway, and beyond. A Norwegian company kept me on for nearly four years. A UK healthcare business has relied on me for operations and CRM support since 2024. A few things worth knowing before you message me. I grew up in a family where nothing came easy. My father sold fruit on the street to keep six of us going. I started freelancing during COVID with no clients and no safety net because I needed it to work. That background probably explains why I take reliability seriously. It is not a soft skill to me. It is just how I operate. 100% job success on Upwork. Top Rated. 8,000+ hours. 130+ projects on Upwork. 5 star rated on PPH with 40+ reviews and 6,000+ hours completed. Long term clients across both platforms worldwide. Not because I promised them the earth. Because I just got on with it every single time. I work across a few areas and I will be straight about all of them. Bookkeeping and finance is where most of my serious work sits now. QuickBooks Online cleanups, catch-up bookkeeping, bank reconciliation, accounts payable and receivable, financial statements, cash flow tracking, and fixed asset schedules. I work in QuickBooks Online, QuickBooks Desktop, Xero, Wave, Sage, Zoho, MoneyBird, FreeAgent, and Excel. If your books are behind, I have seen worse. I will tell you what needs doing and get on with it. Operations and executive support is the second area. CRM management, inbox and calendar handling, project coordination, reporting, admin workflows, and ongoing backend work that nobody has time for but everyone notices when it slips. Then there is a third area that maybe surprises people. Over hundreds plus completed jobs cover work most freelancers would not attempt in one career. Human translation across French, Spanish, Thai, Chinese, German, Urdu, Punjabi, Korean, Portuguese, Italian, Polish, and more. Not machine translation. Clients came back repeatedly. Transcription across hundreds of hours of audio and video. Proofreading and editing across thousands of pages with clients staying on for months at a time. Interactive fillable PDF forms built from scratch for businesses, healthcare providers, and tax professionals. Virtual assistance and admin support across hundreds of hours for clients in UK, US, Europe and across regions. I know what some people think when they see a profile this broad. They think it looks fake. Or scattered. Or that nobody can actually do all of this properly. That said every skill here came from real paid work with real clients who came back. The 100% job success score is not a number I managed carefully. It is what happens when you take every job seriously regardless of if it pays $10 or $1,000. If your books are behind, your records need sorting, your inbox is out of control, your PDF needs rebuilding, your document needs translating, or your operations need someone stable who gets on with things without being chased, just send me a message. The best client relationships I have had started with one simple message. That is all it takes to find out if I am the right person to fix what is broken in your business right now. Message me and let's sort it out before it costs you more than it should. Thank you!

Are you looking for a reliable, detail-oriented assistant who can work seamlessly in French and Spanish? With 6+ years of experience in administrative and financial operations, I support business owners, executives, and finance teams with structured back-office coordination — so you can focus on growing your business. 🌍 Bilingual French-Spanish | Based in Paris, Europe timezone ✅ Administrative & Executive Support Inbox & calendar management (Outlook, Gmail, Calendly) Document preparation, formatting and organization Contract and file management Supplier and client follow-up Meeting coordination and reporting ✅ Finance & Accounting Support Invoice preparation and payment follow-up Expense tracking and bank reconciliations Cash flow monitoring Basic accounting support (non-certified) ✅ Tools & Systems CRM: Zendesk, Cassiopae ERP: SAP Business One, Odoo Microsoft Office (Advanced Excel, Word, Outlook) Google Workspace | Trello | Asana | Notion | DocuSign I work best with organized companies looking for long-term, reliable support with clear processes and accurate execution. 📩 Feel free to reach out

I am a fully Bilingual, Spanish/English, English/Spanish, native Spanish speaker, translator, interpreter, and communicator (Spanish-English, English-Spanish) with a Bachelor's Degree in Advertising and Marketing. Professional experience of more than 25 years in communications, including an extensive background in translations, writing, editing, marketing, advertising, administrative work, project management, and research. My main goal is to meet each client's translation, interpretation, and administrative needs with excellent quality and professionalism. Much of my experience comes from working at Arias, a major Central American law firm, as Regional Marketing Coordinator, for several years, and also at Foster Global in El Salvador. ( US immigration Law firm) as a legal administrative assistant for 3 years, providing support with their legal marketing and administrative tasks, as well as translations of legal, financial, and personal documents from Spanish to English, required by USCIS for Visa applications. A recent testimonial: "I’ve partnered with Maria for more than five years on everything from marketing copy and product manuals to live event interpretation. Her Spanish work is crisp, culturally nuanced, and always feels “written first” for the target audience. Maria is proactive with clarifications, unfailingly on time—even under tight turnarounds—and handles last-minute edits with grace. She’s become a trusted extension of our team and was instrumental in our successful expansion into three LATAM markets. Highly recommend! " David B. | CEO Inneractive Jun 2025 Verified Translations, writing, and communications are my passion, and I have in-depth knowledge and experience in Spanish/ English grammar and sentence structure. I am fully attentive to details in order to produce flawless work. I am focused on client satisfaction and open to feedback in order to deliver quality content in a timely manner. My good rating is the best indication of the quality and integrity of the work I deliver. I promise commitment, reliability, efficiency, and high quality in my work.

I am your all-in-one virtual assistant. I offer a wide range of services, from social media management and content creation to data analysis and graphic design. I'm proficient in tools like Canva, Photoshop, Microsoft Office, Google Workspace and ChatGPT, and I excel in keyword research and SEO. What can I do for you? * Increase your online visibility: Content creation, social media management, and SEO. * Optimize your processes: Task automation and project organization. * Save you time: Administrative and support tasks. Why choose me? * I am efficient and organized. * I am adaptable and love to learn. * I am an excellent communicator. Contact me to discuss your needs! Ana K. Cecilio, VA

Hello there! I'm María Soledad, a Virtual Assistant with extensive experience in executive assistance, regular administrative work and research. My skills include Customer Support, CRM, data entry, social media marketing, ebook publishing, English-Spanish translation, email marketing, community management and media analysis. I´m a versatile writer and editor with experience writing blog posts, academic articles, product descriptions, website content, newsletters, press release, etc. I also help wellness brands and busy entrepreneurs scale their operations through high-level administrative support and specialized content creation. With a background as a Integral Yoga Instructor and Therapeutic Yoga Instructor, I don't just write or organize; I understand the health and lifestyle industry from the inside out. Excellent written and verbal communication skills in Spanish and English. ¡Se habla español! Tools: GSuite, MSOffice, Wordpress, Canva, Basecamp, Slack, Asana, Trello, Grammarly, Checkfront, ChatGTP, Crisp Contact me if you need any further details! Skills: Admin Virtual Executive Assistant, Operations Support, Project Coordination, Customer Support, Inbox Management. SEO Content Writer, Copywriting, Health & Wellness Blogger, Proofreading. Therapeutic Yoga Teacher, Mindfulness Coach, Corporate Wellness, Stress Relief Specialist.

Founders and attorneys hire me when their inbox becomes a second job. I’ve zeroed 400+ inboxes, locked court calendars, and e-filed pleadings for U.S. law firms — all while keeping response times under 30 seconds and CSAT at 95%. Redbox, Samsung, AOL — I’ve handled tier-1 support for them. Now I help solo attorneys and busy founders get their bandwidth back. What I do: Inbox & calendar zero (permanently) Legal e-filing (CM/ECF + state portals) CRM scrubbing & SOP creation Bilingual support (EN/ES) What you get: -No more missed deadlines -No more ghosted clients -No more 2am email anxiety If you're drowning in ops, message me — your backlog disappears this week.

I am a bilingual (English/Spanish) Immigration Paralegal, Certified Translator, and Licensed Foreign Attorney from Nicaragua with over 2 years of experience supporting U.S. immigration law firms. I help attorneys build highly accurate, well-documented humanitarian and family-based cases (VAWA, U Visa, T Visa, Asylum, TPS), saving hours of complex record review and drafting. With a strong background in legal medicine, forensic analysis, criminal law, and law firm operations, I bring an analytical and highly organized approach to every case. I am also currently pursuing a Bachelor's degree in Psychology, which strengthens my ability to conduct trauma-informed interviews and approach sensitive cases with empathy and professionalism. Core Competencies & Services: 🔹 Legal Writing & Declarations: I draft compelling, detailed affidavits and support letters for Asylum, VAWA, T-Visa, and U-Visa cases. My writing is clear, persuasive, and legally sound. 🔹 Certified Legal Translations: I provide USCIS-ready, certified Spanish-to-English translations of civil records, police reports, medical evidence, and court documents – all with my signed certificate of accuracy. My translations have been used successfully in immigration court proceedings. 🔹 Trauma-Informed Interviews: As a Psychology student and experienced paralegal, I conduct safe, empathetic client interviews. My academic training helps me understand trauma responses, build trust with vulnerable clients, and extract accurate narratives for sensitive cases. 🔹 FOIA Analysis & Summaries: I review voluminous USCIS/CBP records, A-Files, and OBIM checks page-by-page. I extract key facts to create clear, attorney-ready chronologies, identifying prior removals, NTAs, and inadmissibility issues. 🔹 Intake & Law Firm Operations: My experience supervising intake teams means I understand the business side of law firms, ensuring smooth client onboarding and case handoffs. 🔹 Legal Background: I am a licensed attorney in Nicaragua with experience in criminal, civil, and family law, giving me a strong foundation in legal analysis, drafting, and courtroom procedure. Tech Stack & Tools: CampLegal, Docketwise, Salesforce, Clio, Microsoft Office, Google Workspace, Adobe Acrobat. I am detail-oriented, comfortable handling high-volume workflows, and dedicated to client advocacy. Let's connect to discuss how I can streamline your caseload and support your firm's success. You can take a look at My Portfolio!

Administrative professional with native Spanish language skills and extensive experience in customer service (telephone, in-person, and written). I can support your project by reviewing numerical and grammatical details, drafting and reviewing emails, data control, documents, customer management, and schedules, among other tasks. 💡 I am proficient in tools such as: • Excel, Word, PowerPoint • Google Drive, email, and calendar I am known for learning quickly, adapting easily, and taking care of every detail of your project as if it were my own. Your satisfaction and confidentiality will always be my priority. Please do not hesitate to contact me. I would be delighted to collaborate on your next project. // Hard Skills// * Spanish is my native language, which allows me to communicate fluently, clearly, and accurately. * Data entry and document management (Excel, Word) * Customer service and problem resolution * Content writing and text transcription * Administrative support and task coordination * Basic community project management * Email and calendar organization // Soft Skills // * Empathy and active listening * Responsibility and discipline * Problem-solving and adaptability * Attention to detail and precision * Clear and effective communication * Commitment to deadlines and goals