I parachute into healthcare organizations to fix what's broken and build what's missing. With 15+ years leading healthcare operations, I specialize in turning operational chaos into streamlined, profitable systems. Whether you're a growing telehealth platform, a behavioral health practice scaling across states, or a healthcare startup needing infrastructure built from scratch—I've done it before, and I can do it for you. What I Actually Do: Revenue Cycle Management: I've optimized billing operations that recovered hundreds of thousands in lost revenue and reduced claim denials by double digits Multi-State Credentialing: Expert in credentialing providers across all 50 states, navigating the nightmare of varying state requirements and payer contracts Healthcare Compliance: From HIPAA to state-specific regulations, I build compliant operational frameworks that scale Operational Infrastructure: I've built teams of 7-26 people and created the systems, policies, and workflows that support sustainable growth Medical Billing Expertise: Deep knowledge across Medicare, Medicaid, commercial payers, and specialized areas like behavioral health and chronic care management My Background: I'm currently CEO of a mental healthcare company specializing in neurodivergent care (in late-stage acquisition talks). I've led operations for telehealth platforms, behavioral health organizations, and healthcare technology companies. I know how to manage the complexities of healthcare delivery while keeping the business side profitable and compliant. Who I Work Best With: Healthcare startups needing operational infrastructure built right the first time Growing practices drowning in billing issues, credentialing backlogs, or compliance gaps Organizations expanding into new states who need someone who's navigated this before Telehealth companies needing revenue cycle optimization Healthcare leaders who value direct communication and want someone who actually gets it done My Approach: I bring fractional COO-level expertise without the full-time price tag. I'm direct, strategic, and focused on results. No fluff, no corporate speak—just operational excellence that impacts your bottom line. If you need someone who can walk in, diagnose what's broken, and fix it while building sustainable systems for the future—let's talk.

I help businesses replace manual marketing and operations with intelligent, automated systems powered by Claude AI and Claude Code. From customer acquisition to retention and internal workflows, I design end to end AI systems that think, optimize and scale with your business. 🌐 Global Experience ✔ Worked with companies across the Americas, Europe, Middle East and Southeast Asia ✔ Helped tech startups and scaling businesses enter and grow in new markets 🏆 Why Work With Me? 💎 10+ years in tech, marketing, and automation 💎 Built AI-driven systems for 100+ campaigns and workflows 💎 Scaled ad campaigns to millions of impressions using AI optimization 💎 Helped startups acquire their first customers using automated funnels 💎 Specialized in LLM-driven automation using Claude AI ⚙️ Core Expertise: Claude AI Systems & Automation 🤖 Claude AI-Powered Marketing Systems AI generated ad creatives, emails and landing pages at scale Campaign optimization using AI driven insights and iteration Smart audience targeting and messaging refinement 📩 AI Automation for Email & CRM Fully automated lifecycle flows (welcome, nurture, retention, reactivation) Dynamic personalization using Claude AI reasoning CRM automation with intelligent lead qualification and follow-ups 🚀 Paid Ads + AI Optimization Meta & Google Ads systems powered by AI testing and learning Automated creative generation and performance analysis Predictable acquisition systems built for scaling 🎬 Content & Creative Automation AI-powered video scripts, hooks and ad creatives Short-form content systems optimized for performance Rapid testing and iteration using AI 🌐 Funnels & Conversion Systems High-converting landing pages powered by AI insights Full funnel automation from click → conversion → retention CRO improvements driven by data + AI analysis 🧠 Claude Code & Advanced Automation Using Claude Code, I build and deploy: ✔ Custom automation scripts and workflows ✔ API integrations across marketing, CRM, and analytics tools ✔ AI-powered internal tools for faster execution ✔ End-to-end automation pipelines that reduce manual work This allows faster builds, smarter systems, and scalable infrastructure without heavy dev cycles. 🎯 What Makes My Approach Different 📍 Automation-first, I don’t just run campaigns, I build systems that run themselves 📍 Claude-powered workflows that continuously learn and improve 📍 Deep focus on ROI, scalability, and long-term growth 📍 Clear attribution, analytics, and performance tracking 🚀 The Outcome Less manual work. Smarter marketing decisions. Scalable growth powered by AI.

Finance executive and fractional CFO with 10+ years leading cross-border consolidations, emerging market enterprises, and FP&A across Europe, the US, and Asia. Built finance functions, implemented ERP/BI, and drove cash, margin, and compliance improvements for e-commerce, nonprofit, and tech clients. Partner to CEOs/boards on treasury, pricing, and growth; fluent in English/German; PhD.

Growing companies don’t usually have a talent problem. They have a systems problem. If your team is: • Managing operations in spreadsheets • Dropping client emails or follow-ups • Running projects without clear ownership • Scaling faster than your processes • Using CRM/ERP tools that no one has fully structured I help fix that. I design and implement practical operating systems that bring structure without slowing you down. Where appropriate, I also help teams identify responsible ways to use AI inside existing workflows without creating more complexity, risk, or tool sprawl. What I do: • CRM selection, cleanup, and implementation • ERP/CRM customization, workflow automation, and process alignment • AI-assisted workflow review, documentation, and operational improvement • Shared inbox & service desk setup • SOP development that teams actually follow • Change control & configuration management systems • Revenue pipeline structure & accountability • Jira, Zoho, Microsoft 365 integration I’ve built structured operating models inside: A 300+ employee defense technology organization Government contracting environments Multi-tool SaaS ecosystems — Zoho, Teams, Zoom, Microsoft 365, Jira I am not a theorist. I build systems and make sure teams use them. If you need clarity, ownership, and execution — let’s talk.

Hi, I’m Laura Briggs, a fractional CMO/COO, marketing strategist, and publishing consultant with 13+ years of experience helping professional-services firms, authors, agencies, and growth-stage companies turn ideas into scalable revenue and visibility systems. I operate at the intersection of strategy and execution. I don’t just build plans, I help clients implement them. Whether you need senior-level marketing leadership, launch support, operational systems, or someone to bring structure to a growing business, I step in as an embedded partner without the cost of a full-time executive hire. I’ve led initiatives across legal services, publishing, coaching, software, creative services, real estate development, and revenue acceleration companies, managing everything from marketing strategy and content ecosystems to project management and team operations. Here’s how I help: Fractional CMO & Strategic Leadership I step into the marketing leadership role to build multi-channel growth strategies that connect directly to business goals. This includes content strategy, SEO, social media, speaking opportunities, video, PR, email campaigns, partnerships, and paid advertising. Marketing Operations & Growth Systems Great marketing requires strong systems. I build and optimize operational workflows including CRM setup, SOPs, dashboards, team processes, project management systems, and contractor oversight so your business scales without chaos. Project & Team Leadership I’ve managed cross-functional projects involving writers, designers, developers, media teams, coaches, legal professionals, and subject matter experts. I keep projects moving, stakeholders aligned, and deliverables on track. Author Platform & Book Launch Strategy As a book coach, publishing consultant, and author myself, I understand the unique challenges of building authority through books. I create launch systems that include platform strategy, content marketing, pre-order campaigns, podcast outreach, Amazon optimization, thought leadership initiatives, and long-term audience growth. Content & Thought Leadership Development I write, ghostwrite, edit, and direct content designed to position businesses and individuals as leaders in their industries. This includes blogs, LinkedIn content, articles, email campaigns, website copy, educational materials, speaking materials, and executive thought leadership. Data & ROI Focused Marketing I believe marketing should be measurable. I focus on performance metrics, conversion improvements, cost-per-lead analysis, funnel optimization, and making sure marketing activities contribute to actual business outcomes rather than vanity metrics. Clients work with me when they need someone who can zoom out and create the strategy, then zoom back in and execute the work. I bring the structure of an operator, the mindset of a marketer, and the flexibility of a consultant. I am also a five-time author and three-time TEDx speaker. My sixth book, American History with a women's focus, is coming out in 2028. Let’s connect and discuss how I can help move your business forward. "Laura has served as our fractional CMO for 5+ years. Her work is organized, communication is great, and she fully maintains all of our marketing activities from states away. Strongly recommend." Colorado personal injury law firm. "In the world of marketing, there's A LOT of noise and it's hard to sift through all of it to find the real deal. But if you are looking for a true marketing and communication expert, YOU HAVE FOUND HER. Laura is a true expert in her field and is also incredibly passionate about it, which leads to the inevitable outcome of perfection in her work."- Olivia Jaras "Laura is a go-to for law firm and lawyer content including strategy, deployment, and copyediting in B2B and B2C practice areas. On top of her expertise, she is great to work with - smart, sophisticated, and always pleasant! I give her my highest recommendation."- Meranda Vieyra, Denver Legal Marketing "Laura is the most brilliant legal content writer I've encountered in the past two years." -J.C. Cavanaugh "Laura performed in two capacities during our tenure together. She wrote blogs for US-based law firms on a weekly basis for almost 2 years. Laura was also a Program Manager for enterprise clients that required her to manage writing projects including recruiting writers, managing their workflow, meeting deadlines and overall project/content management. Laura is extremely positive, very business savvy and can prioritize large volumes of work. She has the ability to handle tough situations with the utmost professionalism and keeps the client and team at the forefront. I highly recommend Laura for any content management project as either a contributor or as a manager. She is absolutely fabulous!" Dawn Dasburg, Upwork PTC Recruiter

I'm a seasoned ecommerce growth consultant and founder with over a decade of experience scaling DTC brands. I built and led SunHaven, a direct-to-consumer furniture brand, from the ground up to $60M+ in revenue. My expertise spans paid acquisition, conversion optimization, supply chain management, and overseas manufacturing. I’ve successfully built and managed cross-functional teams across marketing, operations, and customer service. I also served as Chief Growth Officer at OffMarketLeads, where I scaled a real estate lead gen platform to $3M in revenue in under two years. I take a hands-on, ROI-driven approach and specialize in helping early-stage and growth-stage companies scale with focus and efficiency.

Hi, I’m Suleiry Matos — a former Chief Operating Officer and current CEO with over 20 years of experience building, fixing, and scaling operations for service-based and technology-driven organizations. I specialize in current-state to future-state solution architecture, operational cleanup, and execution. My work focuses on identifying gaps across people, process, and systems, then designing and implementing structures that create clarity, accountability, and scalability. I’m not an advisor who drops a strategy deck and disappears — I work hands-on with leadership and teams to turn complexity into organized, repeatable operations. Before founding Biz Con Ed, I spent five years as COO of a CRM and ERP implementation firm, where I led operations, delivery, and client success across Salesforce, HubSpot, Zoho, NetSuite, and custom CRM environments. I oversaw cross-functional teams, standardized internal workflows, implemented performance metrics, and ensured complex client engagements were delivered with consistency and quality. Today, through Biz Con Ed, I partner with founders and executive teams as a Fractional COO or Business Operations Consultant. Engagements often include: Auditing current business structure, workflows, and operational bottlenecks Designing organizational structure with clear roles and ownership Building and documenting SOPs for sales, operations, and admin Improving CRM usage for deal tracking, renewals, reporting, and accountability Designing sales operations handoffs and pipeline discipline Defining KPIs and building leadership dashboards Streamlining communication across leadership, sales, and admin teams Supporting execution, prioritization, and accountability during scale I have deep experience working with service-based and commission-driven businesses, including regulated and complex environments where operational rigor matters. My background in CRM, ERP, and systems architecture allows me to align technology with real-world operations — ensuring systems support the business instead of creating friction. Clients work with me when they need structure, clarity, and momentum — not just advice. If your business has strong potential but feels operationally scattered, I help bring it into focus and build the foundation needed to scale with confidence.

I help companies design, prototype, and troubleshoot complex hardware systems, especially where mechanical, electrical, thermal, and control systems must work together reliably in demanding real-world environments. I am a former Head of R&D at Northrop Grumman Marine Systems, with experience in turbines, generators, electric motors, rotating machinery, and large-scale power systems. My work also includes combustion systems, battery systems, power electronics, embedded hardware, and full product development from concept through working prototype. I work with startups and established companies on: - hardware system design - rotating machinery and power systems - combustion, thermal, and fluid systems - battery and embedded hardware - controls, instrumentation, and industrial automation - diagnosing and solving difficult engineering problems I focus on practical, buildable solutions with strong attention to reliability, manufacturability, safety, and system integration. I’m often brought in when a project needs senior-level engineering direction to move from concept to a working system efficiently. I studied engineering and business at Stanford University and have 20+ years of experience working with venture-backed startups, helping connect engineering decisions to product development, scaling, and execution.

🔴 You had four new ideas before breakfast. I turn them into polished, executive-ready workflows, slides, documents, SOPs, and systems before lunch. You need someone who sees what’s coming, builds the system before you ask, and executes without hand-holding. I build - and run - the infrastructure that allows you to scale. If you hand it to me, the project is as good as done: ⭐⭐⭐⭐⭐ "Christine served as my Fractional Chief of Staff for a full year. Proactive work ethic, prompt communication, and the kind of operator who goes after every detail until it's done right. If you hand something off to her, it gets handled. Full recommendation." - Mac Lowry, Principal, Burns Lowry Life Insurance Solutions for High-Net-Worth Families (2025) I’m a senior EA with 15 years supporting founders and C‑suite leaders, including 5 years full time high‑volume, high‑accuracy presentation design under Secret Clearance standards for a Fortune 500 government contractor. Because I pursue excellence, expect clear, consistent work that delivers strong value per hour. I am fluent in every standard office platform, adapt to industry tools quickly, and use AI expertly, to maximize my efficiency. Hand this over to me: Executive operations, scheduling, meeting prep, and calendar and inbox management. Async workflows, SOPs, and systems that scale. Pitch decks, branded documents, and presentation design. ⭐⭐⭐⭐⭐ "I hired Christine to help me transition a new role. Immaculate attention to detail, professionalism, and a wide skill set. She jumped in immediately and delivered flawlessly." - Upwork Executive Support Client 🌍 Discounted retainers offered for ongoing partnerships. ⭐⭐⭐⭐⭐ "Christine organized us from the ground up - setting up business and financial practices, writing and implementing our SOPs as a 501c startup, and taking ownership of our branded publishing and social media content. Highly recommend." - Dr. Kyle Bushre, Lead Pastor, Doxa Church ⭐⭐⭐⭐⭐ "Christine planned, recruited, and supervised over 170 volunteers on a mural project for Rochester College. We actually decided a project of this scope couldn't be done, but Christine convinced our President her plan would work. Finished under budget and nearly a month ahead of schedule." - Larry Stewart, Director of Alumni Relations, Rochester University ⭐⭐⭐⭐⭐ "Christine does more than expected. She committed to a huge challenge, immersed herself in learning -then teaching- a method nobody had yet tried in Michigan. Every setback just made her find another way through." - BT Irwin, President, BT Irwin & Co. Consulting

Your business shouldn't rely on you to keep everything moving. I help founders and growing businesses document processes, improve workflows, and build systems that reduce bottlenecks, improve accountability, and support growth. Most of the businesses I work with have reached the point where growth is creating operational challenges. Knowledge lives in people's heads, processes are inconsistent, onboarding takes too long, and team members rely heavily on the founder for answers and direction. My role is to understand how the business actually operates, identify what is slowing it down, and create practical systems that help teams work more effectively and independently. Over the past 20+ years, I have worked across SaaS, real estate, professional services, legal services, hospitality, crypto, and founder-led businesses, helping leaders create structure, improve execution, and scale operations. Recent results include: • Scaled a luxury travel company from $3M to $5.85M in annual revenue by building SOPs, operational systems, hiring processes, onboarding frameworks, KPI dashboards, and accountability structures. The team grew from 2 to 16 people. • Reduced hiring and onboarding time by 40% through process redesign, documentation, scorecards, interview frameworks, and AI-assisted workflows. • Built a real estate operations system that increased capacity threefold, improved turnaround times by 40%, and was later white-labelled as a SaaS solution. • Improved customer retention by 60% through structured renewal and client engagement processes. My expertise includes: • SOP Development & Process Documentation • Workflow Design & Process Improvement • Knowledge Capture & Operational Systems • Hiring & Onboarding Processes • Team Accountability & KPI Tracking • Project & Operations Management • Notion, ClickUp, Monday & Airtable • Workflow Automation & AI-Assisted Processes • CRM Implementation & Optimization • Founder & Executive Support I don't believe in creating complicated systems. The best systems are the ones people actually use. If you're looking for someone who can turn tribal knowledge into documented processes, eliminate operational bottlenecks, and create systems that support sustainable growth, I'd love to learn more about your business.