🚀 Microsoft Dynamics 365 | Power Platform | AI Automation Architect Helping businesses automate operations, modernize CRM systems, and build scalable Microsoft-based business applications. If you're looking to implement, customize, or optimize Microsoft Dynamics 365 or Power Platform, I can help you design solutions that reduce manual work, improve sales processes, and unlock real business insights. With 20+ years of IT leadership experience and 30+ successful CRM implementations, I specialize in building secure, scalable, AI-enabled Microsoft business applications that deliver measurable ROI. I don’t just configure systems — 👉 I architect intelligent CRM ecosystems that grow with your business. 💼 Core Expertise Microsoft Dynamics 365 CRM (Customer Engagement) I help companies implement and optimize Dynamics 365 CRM for better sales, customer service, and operations. ✔ Dynamics 365 Sales Implementation ✔ Dynamics 365 Customer Service Setup ✔ Dynamics 365 Field Service Configuration ✔ CRM Customization & Plugin Development ✔ Legacy CRM Migration to Dynamics 365 ✔ Business Process Automation ✔ Performance Optimization ✔ Security Roles & Data Governance Keywords: Dynamics 365 Consultant | Dynamics 365 CRM Developer | D365 CE Expert | CRM Automation | Enterprise CRM Implementation ⚡ Microsoft Power Platform Development I build low-code + pro-code business apps and automation systems using Microsoft Power Platform. ✔ Power Apps (Canvas Apps & Model Driven Apps) ✔ Power Automate (Workflow Automation + RPA) ✔ Dataverse Architecture & Data Modeling ✔ Power BI Dashboards & Business Intelligence ✔ Enterprise App Development ✔ Environment Strategy & ALM / CI-CD Keywords: Power Apps Developer | Power Automate Consultant | Power Platform Expert | Business Process Automation | Low-Code Development 🤖 AI Automation & Microsoft Copilot Integration Enable AI-powered workflows and intelligent CRM systems. ✔ Microsoft Copilot Integration ✔ AI Builder Implementation ✔ Intelligent Document Processing ✔ Automated Data Extraction ✔ Predictive Insights & Analytics Keywords: AI Automation | Microsoft Copilot | AI Builder | Intelligent Workflows | AI CRM Automation 🔧 Advanced Custom Development When low-code solutions are not enough, I build enterprise-grade custom extensions. ✔ Dynamics 365 Plugins ✔ Custom APIs & Integrations ✔ PCF Controls ✔ JavaScript / TypeScript Customizations ✔ Custom Business Rules & Workflows Keywords: Dynamics 365 Plugin Developer | Custom CRM Development | PCF Controls | Power Platform Development 🔗 Enterprise Integrations Connect Dynamics 365 and Power Platform with other enterprise systems. ✔ Azure Logic Apps ✔ Azure Functions ✔ SharePoint Online ✔ Microsoft Teams Integration ✔ SQL Server / Azure SQL ✔ REST API & Third-Party Integrations Keywords: Azure Integration | API Integration | Microsoft Cloud Solutions | Enterprise System Integration 🌍 Industries Served Manufacturing Healthcare E-Commerce Education Professional Services Media & Technology 🛠 Technology Stack Microsoft Dynamics 365 CE Power Apps Power Automate Power BI Dataverse Azure Logic Apps Azure Functions SharePoint Online SQL Server / Azure SQL JavaScript / TypeScript Web APIs Microsoft Copilot ⭐ Why Clients Work With Me ✔ 20+ years of enterprise technology leadership ✔ 30+ successful CRM implementations ✔ Strong focus on automation, scalability, and security ✔ Clear communication & reliable delivery ✔ Long-term partnership mindset 💡 If you want to modernize your CRM, automate workflows, or build intelligent Microsoft business applications, let’s connect. 📩 Send an invitation and let’s discuss your project.

Most businesses don't have a technology problem. They have a process problem that technology can solve, if it's configured the right way. I've spent 15 years figuring out exactly how to do that. I'm a Microsoft-certified consultant specializing in Power Platform, Dynamics 365, and Copilot Studio. I work with businesses across the GCC and globally to replace manual, fragmented processes with structured, automated systems that actually get used. 122 completed projects. $300K+ in earned work. 100% Job Success Score. I don't just build. I consult first, build second, and stay until it works. What I help with: Power Apps: canvas and model-driven apps built around how your team actually works Power Automate: end-to-end automation, approval flows, and RPA Power BI: dashboards that give leadership real visibility, not just data Copilot Studio: AI agents for internal ops, HR, and customer-facing use cases Dynamics 365: CRM, Sales, and F&O implementations from scratch or optimized SharePoint & M365: modern workspace setup and governance My approach: before I write a single line of configuration, I want to understand your process. What's breaking, what's manual, what's costing you time. Then I map out the simplest Power Platform solution that solves it, not the most impressive one. Tell me what's not working in your business. I'll tell you honestly whether Power Platform can fix it and what it would realistically take.

I help businesses migrate to Microsoft 365 and build automated, scalable solutions on the Power Platform, including Dynamics 365, Power Apps, Power Automate, and Power BI. My most recent engagement was a 698 hour, end to end Google Workspace to Microsoft 365 migration that earned a five star rating and an open invitation from the client to continue working together, alongside several Power Automate and Power BI projects that replaced manual processes with reliable, scheduled automation. I am a Top Rated Plus freelancer with a 100 percent Job Success Score, based in London, with a Master's degree in Computing and Information Systems from the University of Greenwich and a Microsoft certification in Power Platform Fundamentals. Alongside my Upwork work, I currently work as an MS Dynamics Developer at the British Red Cross and previously spent three years as a Principal Consultant at GagaMuller Group, delivering Power Platform and Dynamics 365 solutions for organisations across the public and charity sectors. My core areas of work: Microsoft 365 migrations, including full domain and DNS setup, secure email and data transfer from providers such as Google Workspace, Zoho, or Gandi, configuration of SPF, DKIM, and DMARC, and careful scheduling to avoid business disruption. Power Platform development, including Power Apps in both Canvas and Model Driven form, Power Automate flows for process automation, and Dataverse schema design including tables, relationships, and business rules. Dynamics 365 CE customisation across Sales and Customer Service modules, including third party integrations and custom solution architecture. Power BI dashboard development, including data modelling, DAX, and live reporting that replaces manual spreadsheet processes. SharePoint and Microsoft 365 administration, including site structure, governance, and Teams and Lists based workflow automation. I also have a background in web and mobile development using React, Node.js, and Flutter, and I am comfortable picking up Azure DevOps CI and CD pipelines where a project needs that layer too. I document everything I build and communicate clearly throughout a project, since most of the people I work with are not technical and need to understand what is happening without learning the underlying system themselves. If you need a reliable Microsoft 365 migration, a Power Platform build, or ongoing automation support, I would be glad to talk through your specific situation.

⭐ Top Rated | 100% Job Success | 7+ Years | Microsoft Certified Power Platform Expert Most businesses use less than 20% of what Microsoft 365 can do. I help you unlock the rest with custom Power Apps, automated workflows, Power BI dashboards and AI-powered Copilot agents. I help businesses design, build and deploy end-to-end Microsoft Power Platform solutions that save time, eliminate manual work, surface insights and scale with your team. 🔷 WHAT I BUILD FOR YOU ✅ Power Apps (Canvas & Model-Driven) → Custom mobile & tablet apps, incident management, HR tools, asset trackers, approval systems responsive and production-ready. ✅ Power Automate (Flows & RPA) → Multi-step approval workflows, document automation, Teams/Email notifications, Dataverse triggers and legacy InfoPath migration to modern flows. ✅ Power BI (Reports & Dashboards) → Interactive dashboards, KPI reports, DAX calculations, data modelling, gateway setup, and scheduled refresh turning raw data into clear business decisions. ✅ Microsoft Copilot & Copilot Studio → Custom Copilot agents and chatbots for internal helpdesks, HR FAQs, and IT support. Copilot integration inside Power Apps, Teams and SharePoint to boost team productivity with AI. ✅ SharePoint Online & SPFx → Modern intranet sites (Team, Communication & Hub sites), custom SPFx web parts & extensions, REST API integrations, HTML/CSS/Bootstrap, lists, libraries and content types. 🏅 MICROSOFT CERTIFICATIONS • PL-900: Microsoft Power Platform Fundamentals • AB-900: Copilot and Agent Administration Fundamentals • PL-100: Microsoft Power Platform App Maker • PL-200: Microsoft Power Platform Functional Consultant • PL-400: Microsoft Certified: Power Platform Developer Associate 🤝 LET'S WORK TOGETHER Every project starts with one question: what does success look like for your business? That clarity drives everything I build. Whether you need a Power App, an automated workflow, a SharePoint intranet, a Power BI dashboard, a Copilot agent, or a full end-to-end solution built from scratch drop me a message and let's build something great together.

With over 15 years of progressive experience in information technology, I have developed expertise in database development and management, application development, and software training. I am highly proficient in managing all aspects of the Microsoft stack, including tenant administration, SharePoint intranet design, and deployment. My goal is to deliver tailored solutions that enhance efficiency, collaboration, and security for my clients.

I am an experienced Application Developer with over 8 years of professional experience specializing in Microsoft Power Platform and SharePoint development. In recent years, I’ve been building modern business applications using Power Apps, Power Automate, and SharePoint Online, helping organizations automate workflows, streamline data processes, and improve collaboration. My background includes SharePoint development (custom lists, site configurations, workflows, and PowerShell scripting) and Power Platform Solutions, where I design and deploy custom business solutions integrated with Microsoft 365, Teams, and external data sources. In my previous role, part of my responsibilities included consulting with clients, offering recommendations, and empowering them with the knowledge of how to effectively utilize the application through demonstrations. I’m deeply passionate about my craft and always strive to go beyond expectations. My goal is not just to complete projects, but to deliver efficient, user-friendly, and impactful solutions that drive real business results. Let’s work together to bring smart automation and collaboration to your business. My Skills: Power Platform: - Skilled in Microsoft Power Apps for building custom business solutions - Experienced in Power Automate for workflow automation and process optimization - Knowledgeable in Dataverse, SharePoint, and Microsoft 365 data integration - Experienced in PowerFX and custom connectors for API-based integration - Skilled in creating responsive, user-friendly app interfaces SharePoint Expertise: - Extensive experience in MS SharePoint Development - Knowledgeable in MS SharePoint Administration - Skilled in SP-PnP API for advanced SharePoint development & PowerShell scripting: CSOM & SharePoint Online Management Shell. - Experienced in SharePoint Designer Web Development: - Proficient in front-end technologies like ReactJS (Hooks & Redux), HTML, CSS, JavaScript. - Experienced in Bootstrap, Office UI, Material UI. - Familiarity with RestAPI, Node JS, JSON, Gulp & Yarn. - Back-End experienced in PHP - Git version control My Projects: - Data migration from Lotus Notes to Microsoft SharePoint - Web design leveraging Microsoft SharePoint - Development of intranet applications and content management systems - Company memorandum and exclusive internal web applications - Develop an Appraisal System - Develop a Staff House Reservation System (AirBnb like) - Cleaning Checklist App, built in Power Apps for a convenience store - Manager’s Logbook App, created a Power Apps logbook for store managers to record daily operations and updates. - Store Order Request App, developed a Power Apps solution for a grocery store in Singapore to manage and automate product order requests. - Daily Report Automation, built in Power Automate for a finance department to streamline daily reporting and improve accuracy.

Hi, Thanks for checking out my profile. I have a broad skill set that also includes a lot of specialties. My experience helps to get the job right the first time. I'll try and summarize my skill set below. Having worked with Government and private entities, we are uniquely positioned to assist your company. With experience with Law Firms, manufacturing, health care and others, I am your goto partner for all things Tech Office 365 (General): I've help clients dream up and build solutions on top of Office 365 for 10+ years (I'm also counting the years that Office 365 was known as BPOS). I work with clients to understand their needs and then I provide training as I develop the solution. I don't like holding clients hostage so I provide as much training as the client can take so that they understand what was done so that they can take over after I'm finished. At this point I've utilized almost every feature of Office 365. SharePoint: I've built solutions on both On-Premise (WSS/2007/2010/2013/2016/2019) and Online. I've created commercial software for large clients and small apps for small clients. Database: I'm comfortable stepping in as a DBA and Database developer. Most of my solutions outside of SharePoint involve creating databases on SQL Server. My database work helps me when working in other technologies because of the need to understand data and relationships. I've used many of the leading data visualization tools like Power BI, Dundas, Tableau, SSRS as well as data warehouse tools. Training: I’m a Certified Trainer. I provide training in all of my engagements where possible. I really enjoy teaching. Power Automate\PowerApps\PowerBI: Lots of experience here.

Are you looking for a Data Analyst or Microsoft Power Platform Expert to transform your business processes? Whether it’s advanced analytics or workflow automation, I specialize in leveraging cutting-edge technologies like SharePoint, Power BI, Power Apps, Power Automate, Azure, Excel, Google Sheets, Looker Studio, GA4, Tableau, and more to unlock smarter, data-driven decisions and optimize business operations. What I Offer: 📊 Data Analytics Solutions 🔹Excel & Excel Dashboards: Building powerful, dynamic dashboards and reports using Excel and Power Pivot to provide actionable insights from your data. 🔹 Google Sheets: Custom development of interactive and automated Google Sheets solutions, streamlining data management, calculations, and reporting through powerful formulas, scripts, and integrations for real-time collaboration and insight generation. 🔹Power BI: Design and development of interactive Power BI dashboards and reports, enabling you to track KPIs and visualize business performance in real time. 🔹 Looker Studio: Design and development of dynamic Looker Studio dashboards and reports, allowing you to connect data sources and create insightful visualizations that empower decision-making and track key metrics with ease. 🔹Power Query: Expertise in Power Query for data cleaning, transformation, and integration to ensure your data is accurate and analysis-ready. 🔹Python & R: Advanced data analysis, predictive modeling, regression, and statistical analysis using Python and R to forecast trends and enhance decision-making. 🔹Tableau: Building sophisticated and insightful visualizations for better data interpretation. 🔹Qlik: Leveraging Qlik for business intelligence and dashboard creation, enhancing data visualization and reporting capabilities. 🔹Data Validation/Regulation: Ensuring your data adheres to compliance standards with automated validation processes. 💻 Power Apps & Workflow Automation 🔹Power Apps: Building custom Power Apps to streamline business processes and improve efficiency across desktop and mobile platforms. 🔹Power Automate (Flows): Automating workflows using Power Automate and MS Flows to reduce errors, save time, and integrate with various systems. 🔹Desktop Flows: Creating automated desktop flows to optimize repetitive tasks across your organization using PowerShell, Python, Bash, and Power Automate Desktop. 🔹Dataverse: Integration and management of Dataverse to centralize and secure your data, making it easier to access and manage. 🔹Power Platform: End-to-end business solutions with Power Platform, from custom apps to workflow automation and data integration. 🔹SharePoint: Custom SharePoint solutions to improve collaboration, document management, and workflow efficiency. 🔹Power Pages: Building Power Pages and external-facing portals to engage customers and facilitate communication. 🔹Azure Functions & Logic Apps: Developing scalable and cloud-based automation solutions using Azure Functions and Azure Logic Apps, integrating with your existing infrastructure. 🔹PCF (PowerApps Component Framework): Creating custom components for your Power Apps solutions to enhance functionality and user experience. 🔹SPFx: Advanced integration of SPFx for enhanced UI and user experience in applications. 📂 Collaboration & Data Integration Solutions 🔹Seamless Data Integration: Ensuring real-time data synchronization across platforms like Power BI, SharePoint, Dataverse, and other business systems for consistent reporting and insights. 🔹 Make.com: Expert automation of workflows and seamless integration across multiple platforms, ensuring real-time synchronization and smooth data flow between systems for efficient reporting and decision-making. 🔹 GoHighLevel: End-to-end automation and integration of customer relationship management (CRM) processes, ensuring smooth data sync across marketing, sales, and customer service systems for unified and actionable insights. 🔹 Zoho: Custom integration of Zoho’s suite of business applications, connecting CRM, marketing automation, project management, and more for a seamless data flow that enhances business performance and provides consistent, real-time reporting. Why Work With Me? 🔹Expertise in Power Platform & Automation: Specializing in Power BI, Power Apps, Power Automate, Data verse, and Azure to deliver tailored business solutions. 🔹End-to-End Data Analytics: From data cleaning and transformation to predictive analytics and visualization. 🔹Custom Solutions: Tailored applications and workflow automation to suit your specific business needs. 🔹Reliable & Efficient: Timely delivery and transparent communication to ensure satisfaction. Let’s Connect! Are you ready to drive your business forward with intelligent, efficient solutions? Let’s explore how I can assist you in achieving your objectives. Schedule a call today, and together, we’ll design data-driven strategies that enhance growth and optimize operations

⭐ Top Rated Plus PowerApps Developer | Microsoft Certified Power Platform Consultant 🎖️ PL-400 · PL-600 · AZ-204 · DP-420 🚀 10+ Years · 100% Job Success · 60+ PowerApps Projects Delivered I build PowerApps solutions that teams actually use. From mobile-first PowerApps Canvas Apps to enterprise PowerApps Model-Driven Apps, I turn scattered spreadsheets and manual processes into clean, scalable Power Platform systems. As a Microsoft Certified PowerApps developer, I architect for long-term reliability, not just the demo. My stack: PowerApps + Dataverse + Power Automate + SharePoint + Azure. Your problem: solved end-to-end. 🔹 PowerApps Development ▸ PowerApps Canvas Apps — mobile, tablet, and responsive web layouts ▸ PowerApps Model-Driven Apps — Dataverse-first, role-based, enterprise-ready ▸ Power Pages / PowerApps Portals — external-facing portals with Dataverse integration ▸ PowerApps UI/UX — PCF controls, component libraries, custom branding ▸ PowerApps Performance — delegation fixes, named formulas, concurrent calls, load optimization ▸ AI inside PowerApps — AI Builder, Copilot Studio, GPT-powered Canvas App features ▸ PowerApps Integrations — Azure Functions, REST APIs, .NET backends, SQL, SharePoint 🔹 Power Automate & Workflow Automation ▸ Multi-stage approval flows, document generation, and background processing ▸ PowerApps + Teams + SharePoint deep integration ▸ Custom connectors, HTTP actions, JSON handling for third-party SaaS ▸ Power Automate Desktop (RPA) for legacy system automation 🔹 Power BI & Reporting Inside PowerApps ▸ Power BI dashboards embedded directly inside PowerApps ▸ Advanced DAX, Dataverse modeling, real-time analytics ▸ Microsoft Fabric for clients scaling beyond standard Power BI 🔹 Dataverse & ALM ▸ Dataverse schema design, security roles, business rules, plugins ▸ ALM pipelines: solution layering, environment strategy, Azure DevOps CI/CD ⚡ Why Clients Choose This PowerApps Expert ✅ Architecture-first PowerApps builds — clean, documented, maintainable ✅ Full-stack depth — Azure Functions and Web APIs when connectors fall short ✅ Industries served — Healthcare, Education, Oil & Gas, Finance, Real Estate ✅ Transparent delivery — weekly demos, structured handovers, proactive communication 📌 Social impact: 10% of my Upwork earnings support Service to Humanity (STH). If you need a PowerApps developer who understands both the business problem and the technical architecture, let's connect.

✅ Microsoft Certified Professional | 💼 15+ Years of Experience 🚀 I help businesses automate, visualize, and optimize their operations using the Microsoft 365 ecosystem - specializing in Power Automate, SharePoint Online, Power Apps, Power BI, Excel, and Outlook integrations. I build secure, scalable solutions to automate tasks, manage data, build reports, and empower decision-making - all within the tools you already use. 💡 Core Services I Offer: 🔹 Power Automate: ▶️Multi-step approvals ▶️Scheduled flows & event-based triggers ▶️Outlook, Teams, SharePoint, Excel integration ▶️Automate Planner, To Do, Forms, and more 🔹 SharePoint Online: ▶️Intranets, document libraries, metadata ▶️Custom lists, permissions, workflows ▶️Migrations from on-prem/File Server using ShareGate ▶️Web part customization, SPFx, PnPjs 🔹 Power Apps: ▶️Canvas apps for mobile & desktop ▶️HR requests, inspection forms, task trackers ▶️Integrate with SharePoint, Excel, Outlook, and more 🔹 Power BI: ▶️Interactive dashboards ▶️Real-time data from SharePoint, Excel, Dataverse ▶️Embed reports into SharePoint or Teams Role-based access & scheduled refreshes ▶️ Microsoft Excel: ▶️Automate Excel updates via Power Automate ▶️Dynamic reporting and Excel → Power BI flows ▶️Excel data linked to SharePoint or Forms 🔹 Outlook, Teams, Planner, Forms: ▶️Auto-send emails, meeting reminders, task assignments ▶️Create Planner tasks from SharePoint or Forms ▶️Store Forms responses into SharePoint or Excel ▶️Automate Teams alerts and post updates from flows 🔹 Azure AD & Security: ▶️Role-based access ▶️Secure app data logic ▶️User-based conditions for flows/apps 🛠️ Highlighted Projects: ✅ HR Onboarding Workflow → Forms → Power Automate → SharePoint + Teams Alerts ✅ Power BI Dashboards for HR & Operations → SharePoint & Excel data → Visual Reports + KPIs ✅ Inspection App + Reporting → Power Apps + SharePoint + Power BI ✅ Automated Excel Tracker & Summary Emails → Forms → Excel → Outlook alerts via Power Automate ✅ Document Management System → SharePoint Online + PnPjs + Power Automate ✅ Planner Task Automation & Notifications → Forms → Power Automate → Planner + Teams Alerts 💬 Why Clients Work With Me: ✔️ Microsoft 365 Focused – 100% Office 365 solutions, not just general dev work ✔️ End-to-End Delivery – Automate, visualize, and support your business from start to finish ✔️ Clean Documentation & Fast Delivery ✔️ Trusted by Long-Term Clients – Top-Rated Plus with 100% Job Success Let’s build your next Office 365 automation or dashboard - message me today!