Cloud & Microsoft 365 Specialist | 8+ Years of Experience in Secure, Scalable Cloud Solutions With over 4 years of hands-on experience in cloud engineering, I specialize in building secure, efficient, and scalable cloud infrastructures tailored to modern business needs. My focus is on Microsoft technologies—designing and managing Azure environments, deploying Microsoft 365 services, and ensuring seamless remote access through VPN and RDP configurations. 🔧 Core Strengths: Cloud Infrastructure & Azure Management Deep expertise in Azure VM provisioning, cloud migrations, and configuring secure networking (VPNs, NSGs, firewalls) to support business continuity. -Microsoft 365 Administration & Security Proven track record in tenant management, license optimization, user provisioning, security policy enforcement, backup strategies, and threat monitoring. -Device & Identity Management with Intune & Azure AD Skilled in deploying Intune for MDM/MAM, implementing Autopilot, and configuring Conditional Access and identity protection policies. -Remote Work Enablement Set up secure and high-performance remote desktop environments for both Windows and MacBook users, ensuring smooth remote operations. -Clear Documentation & End-User Support Create detailed, user-friendly technical documentation and provide responsive remote support for Microsoft CSP clients. Whether you’re looking to optimize your Microsoft 365 environment, improve remote access, or implement enterprise-grade security, I bring a practical, security-first mindset and a passion for clean, reliable cloud operations. Let’s connect and explore how I can support your team or project.

✅ ✅ ✅ TOP-RATED PLUS Cloud Engineering & CTO Consulting! As an accomplished CTO consultant, my specialization in Cloud DevOps Engineering spans an impressive 12 years. I've successfully designed, implemented, and maintained cloud-based infrastructure and systems, harnessing the latest technologies and best practices in Cloud DevOps. My expertise includes AWS, Azure, and Google Cloud, with a deep understanding of optimizing and securing these environments. Beyond this technical wizardry, I offer a business-oriented mindset honed from successfully operating my own startup in 2012. Be it budget management, team leadership, creative ideation, or company growth, I have the right business acumen to propel your company forward. If you need assistance with cloud migration, infrastructure scaling, or deployment pipeline automation, I have the expertise and experience to guide you to your goals. 🌟 Why am I unique amongst other freelancers? 🌟 I prioritize "QUALITY of Work", always striving for client success and satisfaction. A brief 10-minute conversation is all it takes for me to grasp your business needs. Your privacy matters, hence my readiness to sign an NDA to protect your business. I'm passionate about my work, balancing speed and quality in every task I undertake. My expansive skill set includes: Mastery in cPanel / WHM. ● Expertise with cloud providers such as AWS, Google Cloud, Alibaba Cloud, Digital Ocean, etc. ● Specialization in managing application cloud platforms like OpenStack, OpenShift. ● Proficiency in Linux distributions (RedHat, CentOS, Ubuntu, Debian). ● Expertise in computer clustering, data replication, and disaster recovery. ● Skill in containerization orchestration (Docker and Kubernetes). ● Mastery in monitoring solutions such as ElasticSearch, Kibana, Zabbix, Nagios, NewRelic, etc. ● Familiarity with DevOps automation tools such as Ansible, Chef, Puppet, Terraform, Jenkins. ● Experience working closely with developers to design CI/CD pipelines. ● Expertise in CMS & eCommerce platforms (WordPress, Drupal, Magento, Shopify, PrestaShop). ● Proficiency in email migration to GSuite, Office365. ● Proficiency in implementing HIPAA compliance in your infrastructure. I'm excited to discuss your unique needs and explore how I can be of service. Let's chat!

I design and migrate mission-critical cloud infrastructure for organizations that need compliance, security, and reliability more than anything else. Most clients come to me for email migrations or Zero Trust architecture. All of them end up with infrastructure that becomes an organizational standard, not a one-off project. WHAT I DO - Cloud Security & Compliance Audits - Assess your infrastructure against CMMC, FedRAMP, HIPAA, or SOC 2 requirements. Identify gaps with clear remediation roadmap and timeline. - GCC High & FedRAMP Migrations - Design and execute zero-downtime migrations to federal cloud. I've reduced migration timelines by 67% (4 months → 6 weeks) using automated toolchains and repeatable processes. - Zero Trust Architecture Design & Implementation - Build identity-first security frameworks with Entra ID, Conditional Access, PIM, and passwordless MFA. Aligns to CMMC, FedRAMP, and federal security standards. - Large-Scale Infrastructure Architecture - Design landing zones, governance models, and cost optimization frameworks for 100+ subscriptions. I've owned $4B+ in infrastructure across global enterprise environments. HOW I WORK Phase 1: Discovery & Assessment (1 week) Audit current infrastructure, compliance posture, security gaps Deliver detailed assessment with prioritized recommendations Phase 2: Architecture & Planning (1-2 weeks) Design the target state (landing zones, governance, identity) Create implementation roadmap with milestones and timelines Get stakeholder alignment before building Phase 3: Implementation (2-8 weeks, depends on scope) Execute migrations or deployments using Infrastructure as Code Automated testing, compliance validation, zero-downtime cutover Documentation and team handoff Phase 4: Validation & Hardening (1 week) Security assessment post-deployment Runbook documentation for ongoing operations Knowledge transfer to your ops team RECENT RESULTS GCC High Migration for Healthcare Organization Challenge: 4-month timeline, no repeatable process, unfamiliar with federal requirements Approach: Designed end-to-end framework, automated policy deployment, built repeatable process Outcome: Reduced timeline to 6 weeks (67% faster). Framework became company standard. Client now qualifies for $50M+/year federal contracts. Large-Scale Infrastructure for Global Healthcare Network Challenge: $4B spend across 100+ subscriptions, ad-hoc setup, escalating costs Approach: Designed landing zones, governance models, automated onboarding Outcome: $200K+ annual savings. 99.99% uptime for patient-critical systems. Infrastructure scaled from weeks to days per new clinic. Zero Trust & Identity Architecture for Enterprise Challenge: Shadow IT, compromised accounts, slow access provisioning, no modern controls Approach: Conditional Access, Entra External ID, passwordless MFA, automated policies Outcome: Password attacks eliminated. External access now audited and time-limited. Access provisioning 3 days → 2 hours. WHEN I'M A GOOD FIT ✓ Migrating to federal cloud (GCC High, SIPERNET, AWS GovCloud) ✓ Need to achieve CMMC Level 1/2 or FedRAMP compliance ✓ Building Zero Trust architecture and need expert guidance ✓ Managing 50+ Azure subscriptions, need governance/cost optimization ✓ Healthcare system, government contractor, or regulated financial firm WHEN I'M NOT ✗ Need a small changes to quick website or landing page ✗ Want M365 email/Teams setup without infrastructure strategy ✗ Need "just fix this fast" without proper architecture If any of this resonates, let's talk more. Share your infrastructure challenge, compliance requirement, or timeline and I'll send back a 2-3 slide assessment and next steps. No fluff, no BS. Just honest technical assessment.

I am a Certified IT & Mac Specialist with 15+ years of hands-on experience in System Administration, Microsoft 365, and Cloud Support. I help businesses set up, manage, secure, and troubleshoot their IT infrastructure whether it's Microsoft 365, Windows Server, Mac environments, or cloud platforms like Azure and IONOS. OVH Cloud. I worked with many USA-based MSP environments, handling real-time issues, migrations, and enterprise-level support. 💼 My Core Expertise: 🔹 Microsoft 365 & Email Systems Setup, configuration & administration Microsoft 365 migrations Outlook issues (sync, profiles, calendar with Apple devices) Exchange Online, Teams & SharePoint support Azure AD, user & license management PowerShell automation & bulk operations 🔹 Windows Server & Networking Windows Server (2012 / 2016 / 2019 / 2022 and 2025) Active Directory (AD), DNS, DHCP configuration Group Policy (GPO), NTFS permissions File Server, Folder Redirection, Quota Management VPN setup (Site-to-Site, Remote Access) Remote Desktop Services (RDS / RDWeb) (TS Servers) 🔹 Mac (Apple) & Cross-Platform Support macOS troubleshooting & optimization Mac + Microsoft 365 integration Apple Mail / Calendar sync with Outlook Parallels, Bootcamp & virtualization support 🔹 Cloud & Backup Solutions IONOS Cloud, Azure, OVH environment management Acronis backup, disaster recovery & migration Server deployment & performance optimization 🔹 IT Support & Troubleshooting Advanced system & network troubleshooting Remote IT support (Windows & Mac) Software installation, configuration & security Endpoint protection & monitoring tools 15+ years of real-world IT experience Fast, reliable, and solution-focused approach Strong troubleshooting & problem-solving skills Experience with international clients & MSPs Clear communication and long-term support mindset ⭐ What You Can Expect: ✔ Quick issue resolution
✔ Long-term stable solutions (not temporary fixes)
✔ Professional and friendly communication If you're looking for a reliable IT expert who can handle everything from daily support to complex cloud and server tasks, feel free to message me. I’m ready to help.

As a Technical Support Specialist for Microsoft, my strengths and skills include: In-depth knowledge of Microsoft software and products, including Windows OS, Office Suite, and Azure cloud services. Excellent problem-solving skills and ability to diagnose and troubleshoot technical issues effectively. Strong communication and interpersonal skills, allowing me to interact with customers and team members efficiently. Ability to work well under pressure and prioritize tasks effectively to meet deadlines. Some of my notable projects and accomplishments include: Successfully resolved over 100 technical issues per week, maintaining a customer satisfaction rating of 95% or higher. Developed and implemented a new customer service training program, resulting in a 25% increase in first-call resolution rates. Completed a Microsoft-certified training program in Azure cloud services, expanding my knowledge and expertise in the field. My education background includes various Microsoft certifications including Windows and Office products. Overall, I am a dedicated and experienced Technical Support Specialist with a proven track record of delivering high-quality customer service and resolving complex technical issues.

I’m a Network and Security Engineer with 10+ years of experience designing, securing, and optimizing enterprise LAN, WAN, MAN, and cloud network infrastructures. I’ve supported mission-critical environments across finance, healthcare, education, manufacturing, and large-scale enterprise—delivering reliable, secure, and high-performance networks built for growth. I specialize in multi-vendor environments and deliver scalable network solutions using industry-leading platforms such as Cisco, Fortinet, Ubiquiti/UniFi, Aruba, Azure, VMware, Hyper-V, and more. Whether you need end-to-end deployment, deep troubleshooting, security hardening, or full modernization, I bring a proven track record of stabilizing infrastructures, reducing downtime, and improving security posture. If you’re looking for an engineer who can build, secure, troubleshoot, or transform your network, I’m here to ensure your business stays resilient in today’s digital landscape. ⭐ What I Can Do for You ✔ Enterprise Network Design and Deployment (LAN/WAN/MAN, hybrid and cloud) ✔ Firewall Setup, Migration and Policy Optimization (Fortinet, Cisco ASA, Palo Alto) ✔ Network Hardening and Zero Trust Security Architecture ✔ SD-WAN Implementation (Fortinet Secure SD-WAN, Cisco Viptela) ✔ Microsoft Azure Networking and Cloud Security Solutions ✔ Advanced Troubleshooting, Network Audits and Performance Optimization ✔ Wireless Network Deployment and Optimization (Cisco, Aruba, UniFi, Fortinet) ✔ Virtualization and Infrastructure Integration (VMware, Hyper-V) ✔ Automation and IaC using Terraform, Ansible and Python ✔ Monitoring, Alerting and Network Analytics (SolarWinds, PRTG, Wireshark) ⭐ Professional Certifications ✔ CCNP (Cisco Certified Network Professional) ✔ CCNA (Cisco Certified Network Associate) ✔ Fortinet FortiGate 7.4 Administrator ✔ Fortinet Certified Associate Cybersecurity ✔ Microsoft Certified: Azure Security Engineer Associate ✔ Microsoft Certified: Azure Network Engineer Associate ✔ Microsoft Certified: Azure Fundamentals ⭐ Technical Expertise ✔ Routing and Switching: BGP, OSPF, EIGRP, MPLS, VRF, VLAN, DMVPN, VXLAN, SD-Access, DNA Center, STP, NAT, QoS, IPv4/IPv6 ✔ Network Security: UTM, IPS/IDS, WAF, DDoS Protection, VPN (IPsec/SSL), 802.1X, MACsec, ACLs, AAA, SASE (Fortinet), SSH Hardening ✔ Microsoft Azure Networking and Security: VNet, Subnets, NSG, Azure Firewall, VPN Gateway, ExpressRoute, vWAN, Load Balancer, Bastion, Private Link, CDN, Front Door, Traffic Manager, Microsoft Sentinel, Defender for Cloud, WAF, VNet Peering, Key Vault, Service Endpoints ✔ Wireless: WLC configuration, RF Site Surveys, WPA2/WPA3, 802.1X Authentication, Roaming Optimization, Rogue AP Detection ✔ Virtualization: VMware ESXi, vCenter, Hyper-V ✔ Automation and IaC: Terraform, Ansible, Python scripting ✔ Systems: Linux (Ubuntu, Debian), Windows Server ✔ Identity and Access / MDM: Azure Entra ID (MFA, SSO, Conditional Access, RBAC), Microsoft Intune (Endpoint Manager) ✔ Network Tools: SolarWinds, PRTG, Wireshark ⭐ Hardware Expertise ✔ Routers: Cisco, Juniper, MikroTik, UniFi, FortiGate ✔ Switches: Cisco Catalyst, FortiSwtich, UniFi, Cisco Nexus, Extreme, Aruba, Juniper, Meraki ✔ Firewalls: FortiGate, Palo Alto, Cisco ASA, SonicWall ✔ SD-WAN: Fortinet Secure SD-WAN, Cisco Viptela ✔ Wireless: Cisco, UniFi, FortiAP, Aruba, Meraki, ⭐ Let’s Build a High-Performance Network Whether you need a new deployment, security hardening, cloud migration, or urgent troubleshooting, I deliver secure, scalable, and fully optimized network solutions tailored to your business needs.

Enterprise-level Windows and Linux system administrator, infrastructure engineer, with 20+ years of expertise. Certified MS Teams, CompTIA Linux+ and Azure which I´m specialized in Office 365 services like Exchange, SharePoint OneDrive and in managing Office 365 environment. Veeam Certified Engineer (VMCE) 2023, UniFi Wireless Specialist ✅Here's what I can add to your project: Migrations and Implementations all including onprem/cloud/hybrid profiles -New active directory (AD), domain migration and synchronization, Azure Active Directory (AAD) -New tenants’ setup with exchange, SharePoint and Teams services -Configuration of SSO (single-sign-on) with 3rd party apps ex.: Adobe suite, Personio, TeamViewer -License attribution and cloud costs management. -Tenant to tenant migrations -VPN connection between HQ and branch offices, user VPN connection with 2nd factor authentication enabled, soft token or hard token. -Windows and Linux server Administration ✅And technologies like Hypervisors – Vmware Esxi, vCloud, Hyper-V and Proxmox. Storage - TrueNAS, Dell EMC Data Domain and Dell Equallogic Antivirus - Kaspersky - Microsoft MDATP (defender) Firewall - pfsense Switching – NETGEAR, Dell and Cisco MDM - Endpoint Central (ManageEngine) Identity management – OpenLDAP, ADDS, AAD including SSO + MFA to 3rd party applications. Languages - Ansible /Yaml - Pwsh Cloud – Azure, AWS and GCP Monitoring – Zabbix Backup – Backup Exec, Veeam Experienced in discussing knowledge-based document creation, change management and Disaster Recovery / Business Continuity creation and implementation. Familiar with DevOps practices – Agile infrastructure, CI and CD, also in tools such as JIRA, Confluence, Jenkins and experience in technologies such as Ansible, Docker, IT Helpdesk handling service desk ranging from AD password resets, application issues, software/hardware troubleshooting, mobile device management etc. Technical Knowledge Manager handling business solutions and analysis. Owner of a great sense of urgency, commitment and focus on results reporting them through KPIs. Ability to work with multidisciplinary teams in several countries in a global outsourcing model. ⭐ As an individual, I am extremely adaptable, resourceful, resilient, and genuinely want to overdeliver, to improve my client´s workability. Something else, I have a dedicated course published on Udemy about Linux Essentials to people beginning in Linux world and I´m proud to say that by now more than 5.161 students already made it and my overall rate fluctuate between 4.5 and 4.8 stars. You can check it out here in portfolio. ⭐I do understand that information technology needs to be addressed to boost operational efficiency and meet business outcomes. Thank you for your time and interest in my profile.

✅ Overview I’m a senior DevOps Consultant and Cloud Architect with over 17 years of IT experience, including 13+ years exclusively in DevOps and Cloud Automation. I specialize in Infrastructure as Code, CI/CD, cloud migrations, and enterprise-grade security architecture across AWS, Azure, and hybrid environments. From startups to Fortune 500 clients, I’ve delivered scalable, secure, and automated infrastructure solutions tailored to business needs. Whether you're modernizing legacy systems or scaling cloud-native workloads, I bring depth, precision, and battle-tested expertise. 🧠 Certifications AWS Certified Solutions Architect – Professional (Verified by Upwork & Credly) CKA: Certified Kubernetes Administrator – The Linux Foundation Microsoft Certified: Azure Security Engineer Associate Well-Architected Proficient – AWS JAMF Certified Tech (JAMF 100 & 200) Cisco Certified Network Associate & Professional (Pending Verification) VMware VCP (Pending Verification) Datto Certified Deployment Specialist (DCDS) ⚙️ Core Skills & Tools ⚙️ DevOps & Infrastructure as Code (IaC) ⚙️ Expert in automating infrastructure using Terraform, CloudFormation, Pulumi, and configuration tools like Ansible, Chef, and Helm. ⚙️ CI/CD pipeline orchestration using GitHub Actions, Jenkins, GitLab CI, and ArgoCD for fully automated build-deploy-monitor loops. ⚙️ GitOps and version-controlled infrastructure workflows for repeatable, auditable deployments. ☁️ Cloud Platforms & Services ⚙️ 9+ years of deep cloud experience across AWS, Azure, and GCP (basic). ⚙️ AWS expertise in EKS, EC2, Lambda, RDS, IAM, VPC, and CloudWatch. ⚙️ Azure projects involving AAD, Key Vault, Security Center, Networking, and ARM templates. 💻 Scripting & Automation ⚙️ Proficient in automating infrastructure and workflows using Bash, PowerShell, Python, and Expect. ⚙️ Automated provisioning, configuration, backups, and system health checks. 🐳 Containers & Kubernetes ⚙️ Hands-on with Docker, container registries, and multi-stage builds. ⚙️ Orchestrated production-grade Kubernetes clusters (EKS, self-hosted, Rancher), using Ingress, Service Mesh, and K8s security policies. ⚙️ Helm chart management and deployment automation across environments. 🔐 Security & Networking ⚙️ Strong command over firewalls like Cisco ASA, Firepower, FortiGate, SonicWall. ⚙️ Designed Zero Trust architectures, configured VPNs, Routing, VLANs, NAT, and policy-based segmentation. ⚙️ Integrated SIEM, EDR, and cloud-native security tools for compliance and auditing. 🖥️ Enterprise IT & Endpoint Management (MDM) ⚙️ Windows Server (2003–2019) roles like Active Directory, DNS, DHCP, GPO, File & Print Services. ⚙️ Microsoft Exchange, Office 365 migrations, and hybrid AD-AAD sync. ⚙️ Expert in JAMF Pro, Addigy, Microsoft Intune, Kandji for Apple/macOS and Windows endpoint security and compliance. 📊 Monitoring, Logging & Observability ⚙️ Implemented centralized observability using Prometheus, Grafana, CloudWatch, Datadog, and ELK Stack. ⚙️ Real-time alerts, custom dashboards, and log shipping pipelines to improve incident response and uptime.

I specialize in migrating, securing, and managing Microsoft 365 environments for organizations, ensuring accurate implementation from the outset — serving clients ranging from startups with 10 users to enterprises with 10,000 employees. My Track Record • Over 24,500 hours accrued on Upwork across more than 120 clients. • Achieved Top Rated Plus status with a 100% Job Success Score. • Possess over 11 years of practical experience in Microsoft cloud services. • Successfully completed over 200 Microsoft 365 migration projects. • Enterprise-sector experience includes Tier 3 Microsoft Premier Support for Fortune 500 clients, with recognition as Best Employee on two occasions. • Made significant contributions to a Microsoft Partner of the Year organization. MY CERTIFICATIONS (Active, Microsoft-verified) • MS-102 Microsoft 365 Administrator • SC-200 Security Operations Analyst • SC-300 Identity and Access Administrator • SC-400 Information Protection Administrator • MD-102 Endpoint Administrator • AZ-900 Azure Fundamentals • MS-900 • SC-900 WHAT I DELIVER • Cloud Migrations and Tenant Management I facilitate seamless migrations from platforms such as Google Workspace, on-premises Exchange, GoDaddy, Zoho, IMAP, or tenant-to-tenant configurations. This includes cutover, staged, hybrid, and IMAP methods, covering email, files, SharePoint, and other data types. My services encompass tenant setup, DNS configuration, licensing management, and post-migration optimization for organizations of all sizes. • Security and Compliance Implementation I implement security and compliance measures, including Conditional Access policies, Zero Trust frameworks, Microsoft Defender XDR, Microsoft Sentinel, Purview Data Loss Prevention (DLP), sensitivity labels, and compliance configurations aligned with standards such as SOC 2, HIPAA, ISO 27001, and GDPR. Additionally, I provide full Security E5 implementations tailored for distributed and international teams. • Identity and Access Management My expertise extends to Microsoft Entra ID (Azure AD), hybrid identity solutions utilizing Azure AD Connect, Single Sign-On (SSO), Multi-Factor Authentication (MFA), Privileged Identity Management, Role-Based Access Control (RBAC), user lifecycle automation, and periodic access reviews. • Endpoint Management I offer comprehensive endpoint management through Microsoft Intune MDM/MAM, Windows Autopilot, and security baselines for Windows, macOS, iOS, and Android devices. My services include BitLocker encryption, Defender policies, application deployment, and device compliance enforcement. • PowerShell Automation and Scripting I develop automation scripts for bulk provisioning, licensing, compliance reporting, mailbox configuration, migration tasks, and integrations utilizing Microsoft Graph API and Power Automate. • Email Security and Exchange Online My services encompass configuring mail flow rules, implementing anti-spam and anti-phishing measures, DKIM, DMARC, SPF settings, shared mailboxes, distribution groups, archiving solutions, litigation holds, and eDiscovery processes. • Collaboration and Governance I configure Microsoft Teams for enterprise environments, establish guest access policies and retention policies, deploy SharePoint Online solutions, design permission structures, and develop comprehensive information architectures. TOOLS AND PLATFORMS • Microsoft 365 Suite: SharePoint, OneDrive, Microsoft Teams, Microsoft Entra ID, Microsoft Defender (Endpoint, Identity, Cloud Apps, Office 365), Microsoft Purview, Microsoft Sentinel, BitTitan MigrationWiz, ShareGate, SkyKick, Mover, SharePoint Migration Tool (SPMT), SentinelOne EDR, ThreatLocker, Barracuda Email Protection, N-able NCentral, ConnectWise Manage, AutoTask. • Identity & Access Management: Azure AD Connect (Entra Connect), ADFS, WAP, SSO (SAML, OAuth, WS-Fed), Conditional Access, MFA, SSPR, Privileged Identity Management (PIM), Duo Security, Password Hash Sync, and Pass-through Authentication. • Endpoint Management: Microsoft Intune, Windows Autopilot, BitLocker, Windows Update Rings, ASR, Compliance Policies, Configuration Profiles, Windows Hello for Business, Datto RMM, AnyDesk, Windows Remote Desktop (RDP). • Security & Compliance: Zero Trust Architecture, SOC 2, ISO 27001, HIPAA, DLP, Information Protection, SPF/DKIM/DMARC, OME, EOP, ATP, Microsoft Secure Score, Sensitivity Labels, NIST Cybersecurity Framework, GDPR, Insider Risk Management, eDiscovery, and Vanta. HOW I WORK I prioritize clear, direct communication, provide regular updates, and avoid disengagement. • I prioritize clear, direct communication, provide regular updates, and avoid disengaging. • I maintain comprehensive documentation of every change, configuration, and process. • My approach centers on security at all times, regardless of project scope. • I offer flexible availability for one-time projects, ongoing managed services, or dedicated full-time engagements (40 hours per week). • I treat your

Repetitive workflows costing your team hundreds of hours monthly? I automate them. ✅ 10+ years Systems Engineer & Automation Specialist | ✅ Saved clients over €1,000,000 and 10,000s of hours through workflow automation ✅ Zero-Touch Deployment (Mosyle/Intune) | n8n, Make, Python, AI integrations ✅ Microsoft Certified: MCSE, Azure, M365 ✅ 100% job success rate Hey!👋 I'm Mikail. I build systems that eliminate manual work and infrastructure that scales. What Makes Me Different: I don't overwhelm you with tech jargon. My approach is outcome-focused: I listen to your problem first, understand what success looks like, then build the simplest, most reliable solution to get you there. Whether that's deploying device management systems, migrating cloud infrastructure, building an n8n workflow, or writing a Python script—I build solutions that just work. Clients hire me for two main reasons: Either their infrastructure needs expert configuration and management, or their teams are drowning in repetitive manual work. Sometimes both. That's where I come in. ✅ Zero-Touch Device Deployment: Apple Fleet Management I implemented automated device enrollment and configuration for a German SaaS company managing 43 Mac devices. Before: 8 hours per employee—unpacking hardware, installing software, configuring security settings, manual onboarding. After: 2 minutes to order the device, everything else happens automatically through standardized video training and zero touch deployment. The Challenge: The company grew fast, hiring up to 6 people on the same day. One IT admin couldn't handle manual setups for multiple employees simultaneously. The Results: Since implementation, the automated solution has saved the company over €30,000 and 600 hours of manual labor. The system made scaling possible and continues to deliver ROI with every new hire. ✅ Google Workspace → Microsoft 365 Migration I migrated a 90-employee company from Google Workspace to Microsoft 365. Eliminated 25,200€/year in desktop license costs while maintaining the same pricing through Software Assurance. Everyone got current versions instead of outdated standalone licenses. The Results: 2 weeks preparation, migration executed over one weekend, 100+ mailboxes and rules migrated with zero downtime or business interruption. The company has saved over €252,000 in licensing costs since the migration 10 years ago. ✅ 600 Hours/Month Saved: License Renewal Automation I built an end-to-end n8n automation for a SaaS company that eliminated 5 hours/week per employee across 30 team members. Automated license creation, status tracking, and data consolidation. The Results: Since implementation 18 months ago, the system has saved over €432,000 and 10,800 hours of manual labor. ROI achieved in less than 1 month. Error rate reduced to near 0%. The automation continues to save 24,000€ monthly. ✅ 85 Hours/Month Saved: Support Ticket Auto-Enrichment I automated BI tool data pulls that enriched helpdesk tickets in real-time with customer and instance information. Eliminated 15 minutes of manual lookup per ticket across ~340 monthly tickets. The Results: Since implementation 18 months ago, the system has saved over €61,200 and 1,530 hours. Improved customer experience and reduced tool-switching for support agents. The automation continues to save 3,400€ monthly. Tools & Platforms I Work With: ⚙️ Automation & AI: n8n, Make, Zapier, OpenAI (ChatGPT API), Claude API (Vision), Python scripting, Selenium, Playwright 💼 Business Systems: CRM (Pipedrive, HubSpot), Project Management (Jira, Notion, ClickUp), Support (Zendesk, Metabase), Airtable, Google Sheets ☁️ Cloud & Systems: Microsoft Azure, AWS, M365 & Google Workspace, Mobile Device Management (Intune, Mosyle), VPN Solutions (WireGuard, Netmaker), Self-hosting & cost optimization, Cloud migrations, Email migrations 💻 Coding: Python, JavaScript, Powershell, API integrations & Webhooks --- ❝ It's easy: I would work with Mikail any time anywhere. He's a problem solver with a broad range of knowledge in too many areas to name them all (e.g. AI driven automation pipelines, office system configuration and fleet management, Azure configuration....). If he might not know the subject now, he will in a few days and deliver the expected results and more. Was a joy to work with him. ❞ — Peter Schrammel, CTO --- 📞 Ready to eliminate repetitive work or solve your infrastructure challenges? Tell me what's holding your team back, and I'll show you the simplest way to solve it. Send me a message—let's have a quick discovery call.