Salesforce Architect | Consultant | Founder, Kloudcodey (Summit Partner) With 12+ years of Salesforce expertise and 19 Salesforce certifications, I help organizations transform Salesforce into a revenue-generating business platform rather than just a CRM system. I have successfully delivered Salesforce implementations, integrations, AI solutions, and digital transformation projects for clients across North America, Europe, the Middle East, and Asia. My expertise spans CRM strategy, Sales Cloud, Service Cloud, Marketing Cloud, Financial Services Cloud, Agentforce, custom development, and enterprise integrations. From initial strategy and architecture to implementation, adoption, and optimization, I focus on delivering scalable solutions that improve customer experiences, streamline operations, and drive measurable business growth. If you're looking for a Salesforce expert who combines strategic consulting with hands-on execution, I'd be happy to discuss how I can help.

I am a highly creative digital architect with extensive experience in helping businesses develop solutions to not only automate and optimize processes, but grow as a whole. I have supported both established businesses and startups in areas such as analytics, app development, marketing, sales, and technical support. Some of the software that I develop includes Salesforce, Pardot, Twilio and Web Applications. I come from a strong development background but, my primary focus is understanding a businesse's needs and architecting the best solution to meet those needs. This includes things like simple workflows and process builders all the way up to developing and customizing entire Salesforce Orgs with multiple languages, currencies and communities. I have spent years as a Sales Engineer and Technical Project Manager and am no stranger to the demanding environment of software development and architecture. I will go the extra mile regardless of what hour it may be as project completion takes top priority. I can be reached by email or text anytime of day or night.

⭐ Salesforce Solution and Implementation Expert with 10+ years of experience working with Start-ups, SMBs, and Enterprise clients for Salesforce implementation and customization. 🌟 Top Rated Plus with an exceptional track record in project delivery on Upwork. 🚀 160+ Projects delivered with ensured client satisfaction. ⏰ 15000+ hours spent on Upwork. ✅Check my certifications in portfolio ✅ Salesforce Developer ✅ Salesforce Architect ✅ Lightning Development Expert ✅ API Integration Expert 💼 Salesforce Cloud Expertise 💼 ✔️ AgentForce AI ✔️ Sales Cloud ✔️ Service Cloud ✔️ Experience/Community Cloud ✔️ Commerce Cloud ✔️ Data Cloud ✔️ Non Profit Cloud ✔️ Marketing Cloud ✔️ CRM Analytics 💼 Salesforce Platform Development Expertise 💼 ✔️ Lightning Development (LWC and Aura) ✔️ Lightning/Experience Communities ✔️ REST and SOAP Integration. ✔️ Salesforce Apex (Controllers, Trigger, Apex REST and Apex SOAP) ✔️ Visualforce components (JavaScript, jQuery, CSS) ✔️ Salesforce OMS ✔️ Commerce Cloud (B2B and B2C) ✔️ Salesforce AppExchange App development ✔️ Salesforce consulting ✔️ Force.com Sites ✔️ FinancialForce ✔️ Datorama Data Ingestion. ✔️ CPQ ✔️ MuleSoft 🏆 Verified Certifications 🏆 ☑️ Data Cloud Consultant ☑️ B2B Solution Architect ☑️ Platform Developer II ☑️ Platform App Builder ☑️ Administrator 👨🏼‍🎓 I have extensive web services integration experience in both RESTfull and SOAP-based APIs. 👨🏼‍🎓 I have integrated the following APIs: Mindbody Salesforce integration, Stripe, SAGE, MailChimp, Facebook, Twitter, LinkedIn, Pinterest, Magento & Hybris, Twilio VoIP, Plivo VoIP, Sage Accounting, Xero Accounting, Dropbox API, Google Analytics, property base, Pardot, Conga Composer, Right Signature, FullCalender.io and many more custom APIs with Salesforce. 📞 Looking to tailor a customized CRM solution to skyrocket your Sales and Customer relations? Let's talk!

🚀 𝐈 𝐡𝐞𝐥𝐩 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞, 𝐫𝐞𝐩𝐨𝐫𝐭, 𝐚𝐧𝐝 𝐦𝐚𝐧𝐚𝐠𝐞 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐜𝐫𝐨𝐬𝐬 𝐦𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐥𝐨𝐮𝐝𝐬 𝐚𝐧𝐝 𝐨𝐭𝐡𝐞𝐫 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐰𝐢𝐭𝐡 𝐜𝐮𝐬𝐭𝐨𝐦𝐢𝐳𝐞𝐝 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬. 👋 Hi! I’m 𝐒𝐡𝐢𝐯𝐚𝐦 𝐊, a 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁 & Developer with 10+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗶𝗻 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭. I specialise in designing scalable, business-driven Salesforce solutions that go beyond just technical setup. From aligning multi-cloud strategies to optimising end-to-end processes, I ensure every implementation delivers real impact—both technically and commercially. 🏆 🏆 🏆 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 🔥 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐨𝐫 🔥 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐈 🔥 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐥𝐨𝐮𝐝 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭 🔥 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐓𝐚𝐛𝐥𝐞𝐚𝐮 𝐚𝐧𝐝 𝐄𝐢𝐧𝐬𝐭𝐞𝐢𝐧 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲 🔥 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 - 𝐏𝐚𝐫𝐝𝐨𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 🔥 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐂𝐥𝐨𝐮𝐝 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭 𝐚𝐧𝐝 𝐄𝐦𝐚𝐢𝐥 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 🔥 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐀𝐩𝐩 𝐁𝐮𝐢𝐥𝐝𝐞𝐫 🔥 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈 🔥 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐂𝐏𝐐 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 🏆 𝗪𝗵𝗮𝘁 𝗪𝗲 𝗗𝗼 Work with a 𝘀𝗺𝗮𝗹𝗹 𝘁𝗲𝗮𝗺 𝗼𝗳 𝘀𝗲𝗻𝗶𝗼𝗿 𝗲𝘅𝗽𝗲𝗿𝘁𝘀, who focus on delivering high-quality, customized solutions. We track all projects using 𝐀𝐬𝐚𝐧𝐚, so our clients can monitor progress 𝗶𝗻 𝗿𝗲𝗮𝗹 𝘁𝗶𝗺𝗲. ✅ 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗦𝗲𝘁𝘂𝗽 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 – From building new Salesforce solutions to enhancing existing ones. ✅ 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 – Streamline your daily operations with automation tools like 𝐅𝐥𝐨𝐰𝐬, 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐁𝐮𝐢𝐥𝐝𝐞𝐫, 𝐚𝐧𝐝 𝐀𝐩𝐞𝐱 𝐭𝐫𝐢𝐠𝐠𝐞𝐫𝐬. ✅ 𝗧𝗵𝗶𝗿𝗱-𝗣𝗮𝗿𝘁𝘆 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀 – Seamlessly integrate Salesforce with platforms like 𝐓𝐰𝐢𝐥𝐢𝐨, 𝐒𝐭𝐫𝐢𝐩𝐞, 𝐌𝐚𝐢𝐥𝐜𝐡𝐢𝐦𝐩, 𝐑𝐢𝐧𝐠𝐂𝐞𝐧𝐭𝐫𝐚𝐥, 𝐃𝐨𝐜𝐮𝐬𝐢𝐠𝐧, 𝐐𝐮𝐢𝐜𝐤𝐁𝐨𝐨𝐤𝐬, 𝐂𝐨𝐧𝐠𝐚 𝐂𝐨𝐦𝐩𝐨𝐬𝐞𝐫, 𝐚𝐧𝐝 𝐨𝐭𝐡𝐞𝐫𝐬.. ✅ 𝗔𝗱𝘃𝗮𝗻𝗰𝗲𝗱 𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱𝘀 & 𝗥𝗲𝗽𝗼𝗿𝘁𝘀 – Get the insights you need with custom dashboards and easy-to-understand reports. 📌 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? ✔️ 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀-𝗙𝗶𝗿𝘀𝘁 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵 – I don’t just set up Salesforce, I tailor it to fit your business needs. ✔️ 𝗙𝘂𝗹𝗹 𝗧𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝗰𝘆 – Track your project daily through our 𝐀𝐬𝐚𝐧𝐚 𝘄𝗼𝗿𝗸𝘀𝗽𝗮𝗰𝗲.. 📩 𝗟𝗲𝘁’𝘀 𝗧𝗮𝗹𝗸! 💰 Need a 𝗾𝘂𝗼𝘁𝗲? Send a message or request our 𝗼𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴 𝗹𝗶𝗻𝗸! 🤔 Not sure what you need? 𝗕𝗼𝗼𝗸 𝗮 30- 𝗺𝗶𝗻𝘂𝘁𝗲 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝘁𝗶𝗼𝗻 and we’ll define a clear plan together. Let’s build a 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝘁𝗵𝗮𝘁 𝘄𝗼𝗿𝗸𝘀 𝗳𝗼𝗿 𝘆𝗼𝘂! 🚀💡 -------------------------------------------------------- -------------------------------------------------------- 📸📸 𝐐𝐮𝐢𝐜𝐤 𝐏𝐨𝐫𝐭𝐟𝐨𝐥𝐢𝐨 𝐒𝐧𝐚𝐩𝐬𝐡𝐨𝐭 📸📸 • 𝟒𝟓𝟎+ 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧𝐬 Salesforce Clouds (Sales, Service, Community, Commerce, Field Service, Pardot – Marketing Engagement) • 𝟑𝟓𝟎+ 𝐋𝐢𝐠𝐡𝐭𝐧𝐢𝐧𝐠 𝐀𝐮𝐫𝐚 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 and Lightning Web Components • 𝟏𝟓𝟎+ 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐂𝐥𝐨𝐮𝐝 and Email Marketing Implementations • 𝟒𝟓+ 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐏𝐐 – 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐂𝐥𝐨𝐮𝐝 customized billing and quote solutions • 𝟑𝟓+ 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 Cloud B2B and B2C implementations • Salesforce 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐢𝐞𝐬 𝐚𝐧𝐝 𝐒𝐢𝐭𝐞𝐬 setup and customization • Salesforce 𝐑𝐄𝐒𝐓 𝐚𝐧𝐝 𝐒𝐎𝐀𝐏 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧. • 𝟏𝟓+ 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐀𝐩𝐩𝐄𝐱𝐜𝐡𝐚𝐧𝐠𝐞 𝐚𝐩𝐩𝐬 𝐫𝐨𝐥𝐥𝐞𝐝-𝐨𝐮𝐭 • Salesforce Apex (Controllers, Trigger, Apex REST, and Apex SOAP) • 𝐕𝐢𝐬𝐮𝐚𝐥𝐟𝐨𝐫𝐜𝐞 components (Javascript, jQuery, CSS) • Salesforce 𝐀𝐩𝐩 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 • 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 • 𝐌𝐮𝐥𝐞𝐬𝐨𝐟𝐭 Development • 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐂𝐥𝐨𝐮𝐝 ⭐ 𝐌𝐲 𝐅𝐚𝐦𝐨𝐮𝐬 𝐏𝐚𝐬𝐭 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 ⭐ 𝐨 𝐂𝐡𝐚𝐧𝐞𝐥 𝐨 𝐀𝐦𝐞𝐫𝐢𝐜𝐚𝐧 𝐑𝐞𝐝 𝐂𝐫𝐨𝐬𝐬 𝐨 𝐉𝐨𝐡𝐧𝐬𝐨𝐧 𝐚𝐧𝐝 𝐉𝐨𝐡𝐧𝐬𝐨𝐧 𝐨 𝐖𝐨𝐮𝐧𝐝𝐞𝐝 𝐖𝐚𝐫𝐫𝐢𝐨𝐫 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐨 𝐍𝐆𝐏 𝐆𝐦𝐛𝐇 (𝐆𝐞𝐫𝐦𝐚𝐧𝐲) 𝐨 𝐌𝐚𝐡𝐢𝐧𝐝𝐫𝐚 𝐨 𝐂𝐨𝐥𝐠𝐚𝐭𝐞

🏆 Top Rated Plus on Upwork | 100% Job Success | Listed Top 1% on UpWork and Top 5 on Salesforce AppExchange 🏆 🏆Hire a Salesforce CRM Consulting Partner — with your satisfaction guaranteed. If you’re looking for a proven Salesforce consulting partner who delivers with clarity, accountability, and measurable results, you’re in the right place. We specialize in Salesforce CRM and integrations, helping organizations build systems that scale without rework or technical debt. 🏆 Proven Track Record: • Top Rated Plus • 100% Job Success • Upwork Expert-Vetted (Top 1%) • 6,000+ Upwork hours delivered with 5-star reviews • Listed in Top 10 on Salesforce AppExchange ⚡Team Expertise: Sales Cloud, Service Cloud, Agentforce, Experience Cloud, Field Service Lightning, Marketing Cloud, Pardot, Health Cloud, Financial Service Cloud, CPQ, Integrations with Quickbooks, Amazon Connect, RingCentral, Box, Sharepoint, Stripe, Slack, Hubspot, EHR, EZ Lynx, Encompass and more 🏭Industry Expertise : Financial Services, Insurance, Mortgage, Wealth Management, Real Estate, Healthcare, Legal, Law Firms (Litify), Non Profit, Professional Services (Certinia), Field Service 🎓Active Certifications: Certified Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Consultant, Pardot Consultant, Certified Platform App Builder, Platform Developer I, Platform Developer II, Project Management Professional (PMP). 🌎 Our certified Salesforce Dev team operates globally — with onshore delivery/PM team based in the U.S., Nearshore teams in South America and offshore dev team in India.

I fix broken Salesforce orgs, automate manual work, and build targeted lead lists. As an 8x certified Salesforce professional with hands-on experience in automation, configuration, CRM optimization, and lead research, I focus on clean setup, accurate data, and tested solutions before launch. I work across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Agentforce. Hire me if you're: ⚠️ Spending too much time on manual tasks ⚠️ Frustrated because your CRM does not fit your workflow ⚠️ Working with messy, incomplete, or duplicate data ⚠️ Not getting clear insights from your reports and dashboards 𝗛𝗲𝗿𝗲'𝘀 𝗵𝗼𝘄 𝗜 𝗰𝗮𝗻 𝗵𝗲𝗹𝗽: ✅ Dashboards & Reports: KPI tracking that turns CRM data into clear business insights ✅ Lead Generation & Research: Targeted prospect lists using Data Axle, LinkedIn research, public web research, duplicate review, and email verification ✅ Salesforce Automation: Flows, approvals, validation rules, Dynamic Forms, and workflow improvements ✅ CRM Setup & Optimization: Fields, page layouts, forms, permissions, and record types ✅ Email Marketing & Account Engagement: Campaign setup, email templates, automation rules, segmentation, and lead nurturing ✅ Testing & Quality Assurance: Regression testing, UAT support, and documentation before launch 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: 8x Certified, including Salesforce Administrator, Business Analyst, Experience Cloud Consultant, Marketing Cloud Email Specialist, UX Designer, Strategy Designer, Agentforce Specialist, and AI Associate. 𝗠𝘆 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵 I have a background in data research, content writing, and design, which shapes how I approach every project. Before configuring anything, I review your current workflow, identify pain points, and map the changes needed. I test updates before launch so your team can work from cleaner data, clearer reports, and more reliable automation. Past and recent work includes conducting comprehensive testing for a global enterprise implementation, building targeted contact lists for lead generation and data enrichment projects, and building automated workflows that cut manual work in half. For larger or more complex projects, I collaborate with Development Consulting Partners, a certified Salesforce Partner with 50+ certifications, when additional expertise is needed. 👉 Ready to make Salesforce work better for your business? Send a message or schedule a call to discuss your needs. Laurie Scott Salesforce & Lead Generation Consultant

I’m a reliable and hardworking 4x Certified Salesforce Sales Cloud Consultant, Administrator and Developer 1 and 2. I strive to communicate often along the way and will make sure I meet and exceed all your expectations. My work is important to me and I am always striving for perfection. My areas of expertise (in Lightning and Classic): - Creating Custom Objects and Fields - Creating Reports and Dashboards - Customizing page layouts, profiles, record types - Importing and exporting data - Process Automation with Apex Code or Flows. - Improving the security and access to information for different users - Creating custom apps - Development with Apex and Visualforce - And More!

Salesforce Architect and Consultant with 13+ years of hands-on experience, helping businesses streamline operations, enhance customer engagement, and drive growth through custom Salesforce solutions. 🔹 Top 10% Salesforce Developer on Upwork 🔹 100% Job Success | 12,000+ Hours | $100K+ Earned 🔹 5-Star Feedback ⭐⭐⭐⭐⭐ & High Client Retention 🔹 AppExchange Product Developer | Agentforce | AI Agent 🔹 Available 24/7 | 45–50 Hours/Week 🔖 Certifications – 7x Salesforce Certified • Salesforce Certified Data Cloud Consultant • Salesforce Certified Agentforce Specialist • Salesforce Certified Platform App Builder • Salesforce Certified Platform Developer I • Salesforce Certified Sales Cloud Consultant • Salesforce Certified Service Cloud Consultant • Salesforce Certified Administrator 🏆 Career Highlights ✅ 50+ Salesforce implementations (Sales, Service, Experience, and Marketing Cloud) ✅ 120+ successful Salesforce integrations ✅ Published AppExchange App – from ideation to deployment ✅ Enterprise-grade CRM optimization for Healthcare, E-commerce, Real Estate, Tax Depreciation, Finance, and more 🛠 Industries Served Healthcare | E-commerce | Education | Non-Profit | Real Estate | Pharma | Automotive 💼 Core Competencies: • Salesforce Configuration & Customization (LWC, Aura, Apex, Flows) • Agentforce & AI Integration • Data Cloud & Salesforce Einstein • AppExchange Product Development • Salesforce Integrations (REST/SOAP APIs, Middleware) • Data Migration & Quality Management • Mobile App & Product Engineering • 3rd-party Integrations (DocuSign, G-Suite, QuickBooks, etc.) • AI Voice Agent (Retell AI, Twilio Voice, Vapi) Great With: * SaaS & CRM Solutions *Extensive experience in Salesforce Implementation, Development, Administration, Company Setup, High level of Customization, Configuration, Apex, Visualforce pages, Creating Triggers, Data quality management, and Data migrations from & to Salesforce, Mobile administration, Customizing Dashboards, Reports, Searches, Standard Objects, Workflow actions, Assignment rules, and Validation rules. * Extensive experience in integration with Social Media, payment gateways, Google Apps, QuickBooks, MailChimp, Constant Contact, Microsoft SQL Server, external system integration, DocuSign, G-Suite * Extensive experience in formula fields, workflows, Data Security, Reports, Dashboards, Data Import & Data migration In the past 12+ years, I have dedicated myself to learning how to improve processes for manufacturing, customer service, and program & software integration. I believe this journey has made me an excellent fit for understanding the needs your team has for their CRM. 📩 Let’s Connect Ready to transform your Salesforce experience? Let’s talk about how I can help you optimize, integrate, or scale your CRM.

Salesforce Architect and Agentforce + AI specialist. I help SaaS and growing SMBs migrate, clean up, and scale Salesforce, then layer AI agents and MCP on top. 9+ years, 100% JSS, Top Rated on Upwork. Most Salesforce consultants implement what you ask for. I fix what's actually broken and build what actually scales. 𝗥𝗲𝗰𝗲𝗻𝘁 𝘄𝗼𝗿𝗸 (𝗹𝗮𝘀𝘁 𝟲 𝗺𝗼𝗻𝘁𝗵𝘀): • Built a custom enterprise-grade MCP server for Salesforce with its own UI. Works with both Claude and ChatGPT custom MCP connectors. • Shipped Claude AI workflows wired directly into Salesforce on the Rethink+ project. • Connected Salesforce with Slack, Outlook, Dropbox, and Smartsheet through MCP. • Designed AI-driven Sales and Service agent workflows using Agentforce + Claude. • Engineered a multi-MCP AI desk (Excalidraw, Google Stitch, Serena, Slack, ClickUp), documented publicly on Medium. 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: Anthropic Claude MCP (Advanced Topics), Anthropic Claude Code, Salesforce Agentforce Specialist, Copado AI & Robotic Testing. 𝗪𝗵𝗲𝗿𝗲 𝗜 𝗵𝗲𝗹𝗽 𝗺𝗼𝘀𝘁: • Salesforce migrations (legacy CRM to Salesforce, org-to-org, Classic to Lightning) with minimal downtime and a real rollback plan • Org cleanup and scalable architecture, fixing over-customised, slow, or broken setups • Agentforce Sales Agent and Service Agent implementation • Claude AI + Salesforce integrations (custom actions, flows, APIs) • Custom MCP server builds, enterprise-grade, UI-ready, LLM-agnostic • Multi-system integration across Slack, Outlook, Dropbox, Smartsheet, and custom APIs • Advanced Flow automation, AI-driven routing, decision systems • Data Cloud and real-time data sync 𝗛𝗼𝘄 𝗜 𝘄𝗼𝗿𝗸: Understand the business problem first, not just the ticket. Design the architecture before writing a single line. Build with security and documentation baked in. Hand it over so your team actually owns it. 𝗖𝗼𝗺𝗺𝗼𝗻 𝘄𝗮𝘆𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝘀𝘁𝗮𝗿𝘁 𝘄𝗶𝘁𝗵 𝗺𝗲: • MCP feasibility review or custom MCP server build • Agentforce Sales or Service Agent implementation • Salesforce migration assessment and readiness review • Org health check and architecture review • Fixing one broken automation or integration 𝗖𝗼𝗿𝗲 𝘀𝘁𝗮𝗰𝗸: Salesforce (Sales Cloud, Service Cloud, Data Cloud, Flow, Apex, APIs), Agentforce, Claude AI, MCP (Model Context Protocol), Copado, Slack, Outlook, Dropbox, Smartsheet, ChatGPT custom connectors. If you're migrating Salesforce, cleaning up a messy org, or building real AI agents on Agentforce or Claude, send me your current challenge. I'll be honest about whether I'm the right fit and what it would actually take to solve it.

Certified Salesforce Architect | Agentforce AI Agent Implementation | Data Cloud | Sales & Service Cloud Are your Salesforce workflows still running on manual handoffs while your competitors are deploying AI agents that work around the clock? I help mid-market and enterprise teams close that gap fast. I specialize in: • Agentforce implementation — autonomous Sales Agents, Service Agents, and custom agent workflows using Agentforce 360 • Salesforce Data Cloud — unified data architecture, data ingestion pipelines, identity resolution, and real-time segmentation • End-to-end Salesforce org design across Sales Cloud, Service Cloud, and Experience Cloud • AI-powered automation using Einstein GPT, Prompt Builder, and Flow Orchestration What makes me different: I don't just configure I architect. Every engagement starts with understanding your business outcome, then building the Salesforce + AI stack that gets you there with zero technical debt. Recent work includes: • Deployed a multi-agent Agentforce solution for a SaaS company, automating 60% of tier-1 support tickets • Built a Data Cloud implementation unifying 3 data sources across 2M+ customer records • Designed and shipped a CPQ + Sales Cloud architecture reducing quote turnaround from 3 days to 4 hours I hold active Salesforce certifications (Architect, Administrator, AI Specialist) and have been building on the platform for 10+ years across healthcare, fintech, manufacturing, and SaaS. If you're evaluating Agentforce or planning a Data Cloud rollout, I offer a paid 1-hour architecture review ($200) before any commitment so you get expert input with zero risk. Let's build something that actually works.