Whether your project requires an experienced and reliable self-starter to jump in with little assistance or an organized and communicative assistant who will follow your current SOPs and collaborate with your team, I'm prompt, detailed and resourceful with a friendly yet professional "get it done" attitude. Basic skills and experience include: -Admin Support -Project Management -Calendar & Communications Management -Vendor Management -Membership/Subscription Audits -Spreadsheets -Google Workspace & Office 365 -Monday, Asana, Slack, Calendly, etc -ChatGPT/AI prompting -Wordpress -Canva -Online Research -CRM Management -Improving/Streamlining Operations -Data Entry -Data Analysis -Data Compilation -Scheduling -Property Management Assistance -Real Estate Transaction Management -Real Estate Listing Management -Real Property Research -Real Property Valuation/Comps -Residential and Commercial Leases and Purchase/Sale Agreements -Digital Signing

I've extensive experience in various marketplaces since 2017 and working with few IT Farms to manage their websites. I'm also dedicated to bring the best startups into digital platforms. I've vast experience in building wordpress websites, landing pages,redesign websites, Woocommerce websites and educational/learndash websites in wordpress using some famous and very user friendly page builder such as elementor pro, divi builder, oxygen, AVADA, WP bakery etc. I can be the best technical support partner for any individual, business or organization with WordPress. These are few heavily used tools for making Professional Websites : - Wordpress Themes ( Astra pro, Woodmart, Avada, Divi, Bridge, Flatsome etc.) - Page Builders ( Elementor Pro, Oxygen, Fusion Builder, Divi Builder, WP Bakery etc.) - Full customized design - WooCommerce with various payment integrations - WP Rocket (Boost Up Website ), - Hubspot (It provides standard design and comes with lead generation forms) - MonsterInsights, - Yoast SEO, - Mailchimp or other mailing lists integrations, - Wordfence ( Website Security ) - Website Migration, - Photoshop (PSD to wordpress conversion), - Adobe XD (XD to wordpress conversion) Other Skills: - Microsoft Office (Powerpoint, Excel, Word) - Blog Writing, - Graphics Design, - Vector Portrait, Business Cards, Flyer, Banner, Book Cover, Web Banner, T-Shirt design and many more... - Video Editing, Audio Editing & Post Productions,

🏆 Your growth and success are my objectives 🏅 This is Uzair with more than 6 years of experience working as a Customer Support Representative(CSR)! I’m enthusiastic about taking on new challenges and can adapt to any job as long as you can provide clear instructions or training materials. I’m a quick learner with a positive attitude and a strong commitment to doing great work. I have had the opportunity to work on a diverse range of projects with some of the most influential companies, including Tabby Town Rentals, Aesthetic Record, NSF (Next Step Funded), Burly Boyz Moving, Pristine Connections, Food Panda, Uber Eats, and DIEM – the App for Home Services. My skills: ✓ Typing speed of 45 words per minute ✓ Exceptional attention to detail ✓ Highly organized and proactive ✓ Comfortable working independently or as part of a team ✓ Skilled at following instructions and identifying solutions ✓ Reliable, flexible, and punctual ✓ Strong communication and listening skills My experience includes: - Data Entry - Web Research - Business Information Collection - Admin Support - Virtual Assistance - Creating and Sending Invoices - Customer Service and Support (Email, Ticket, Chat) I’m proficient with: - Microsoft Office Suite (Word, Excel, PowerPoint, PDF) - Google Workspace (Docs, Sheets, Slides) - Communication Tools (WhatsApp, Skype, Slack, Discord) - Project Management Tools (Dropbox, Asana, Trello, Monday) - Customer Support Platforms (Zendesk, GoHighLevel, Intercom, Zoho, Hubspot, Salesforce, Freshdesk etc) - E-commerce Platforms (WordPress, Woo-commerce, AliExpress, Etsy, Shopify, 3dcart, Magento, Amazon, eBay) I’m available to work up to 40 hours a week, Monday through Friday, or on weekends if needed. Thank you for checking out my profile!

Hi there! I’m Mercy Onuorah, a dependable Virtual Assistant and Administrative Support professional passionate about helping businesses stay organized and stress-free. I understand how overwhelming daily operations can be, especially when you’re managing multiple responsibilities. My role is to take those tasks off your plate, bring structure to your systems, and support your business with accuracy, consistency, and care. Here’s how I can support you: • Administrative Support & Virtual Assistance Calendar and inbox management, document preparation, data entry, scheduling, file organization, and day-to-day admin tasks using Google Workspace and Microsoft Office. • Project & Task Management Workflow coordination, deadline tracking, and task organization using Asana, Trello, ClickUp, Notion, and Mondaycom. • Customer Relationship Management Professional client communication, CRM updates, follow-ups, and ticket handling using Zoho CRM, HubSpot, Zoho Desk, Intercom, and Freshdesk. • Lead & Email Management Lead generation, outreach support, inbox handling, and email campaigns with Mailchimp, ActiveCampaign, ConvertKit, GoHighLevel, and MailerLite. • Bookkeeping & Financial Admin Support Invoicing, expense tracking, reconciliation, and basic bookkeeping using QuickBooks, Zoho Books, Wave, PayPal, and Excel. • Productivity & Automation Tools Canva, ChatGPT, Zapier, Slack, Loom, Toggl, and Clockify. I approach every project with strong attention to detail, clear communication, and a genuine desire to see my clients succeed. Let’s work together to make your workload lighter and your operations smoother.

Need a reliable 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 who can manage your 𝐂𝐑𝐌, keep your admin tasks organized, and support daily operations with accuracy? I help business owners, agencies, founders, and growing teams stay organized and efficient through dependable Virtual Assistant support, CRM management, administrative support, and structured back-office assistance. 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐨𝐧 𝐔𝐩𝐰𝐨𝐫𝐤 with 3,000+ hours worked, I bring several years of hands-on experience supporting clients with CRM updates, lead tracking, data entry, research, and day-to-day administrative operations. My focus is simple: keep your processes organized, your data accurate, your follow-ups on track, and your daily tasks moving without delays. 𝐂𝐑𝐌 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 𝐚𝐧𝐝 𝐃𝐚𝐭𝐚𝐛𝐚𝐬𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 * Data entry and database updates in HubSpot, GoHighLevel, Zoho, Pipedrive, and Salesforce * Contact creation, list cleanup, segmentation, and pipeline management * Lead tracking, CRM organization, and follow-up support * Funnel setup, workflow automations, and Zapier integrations * Building and updating pages or basic sites inside CRM platforms 𝐀𝐝𝐦𝐢𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 * Calendar management, email handling, and file organization * Scheduling meetings, reminders, and client communication * Task tracking and coordination using tools like Trello, Asana, Slack, and ClickUp * Data entry, spreadsheet management, reporting, and online research * Customer communication, follow-ups, and general administrative support 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐔𝐬𝐞 𝐃𝐚𝐢𝐥𝐲 * Spreadsheets: Excel, Google Sheets, Airtable * CRMs: HubSpot, Zoho, GoHighLevel, Pipedrive, Salesforce * Communication: Slack, Zoom, Gmail, Microsoft Teams * Research Tools: LinkedIn Sales Navigator, Apollo, Hunter, Skrapp I work with accuracy, consistency, and clear communication. Whether you need ongoing Virtual Assistant support or help with a specific project, I can step in quickly, follow instructions well, and deliver organized results you can use immediately. 𝐖𝐡𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 𝐦𝐞 * Detail-oriented and reliable * Strong CRM and administrative support experience * Fast learner with new tools and systems * Clean spreadsheets and structured data handling * Long-term support mindset * Professional communication and on-time delivery If you need a 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐟𝐨𝐫 𝐂𝐑𝐌 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, admin support, data handling, workflow organization, or lead tracking, feel free to send me a message. I would be glad to help.

I am a professional 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 with 𝟴+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 supporting founders, co-founders, entrepreneurs, agencies, and growing businesses with administrative, operational and executive support. I have completed 𝟭𝟬,𝟲𝟵𝟬 𝗿𝗲𝗺𝗼𝘁𝗲 𝘄𝗼𝗿𝗸 𝗵𝗼𝘂𝗿𝘀 helping businesses stay organized, improve workflows, manage daily operations, and maintain smooth communication across teams and clients. 𝗠𝘆 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝗜𝗻𝗰𝗹𝘂𝗱𝗲𝘀: • Executive & Virtual Assistance • Executive Support for Founders, CEOs & Co-Founders • Administrative Support & Operations Management • Calendar Management & Appointment Scheduling • Inbox & Email Management • CRM Management & Lead Tracking (HubSpot, Zoho, GoHighLevel) • Customer Support & Client Communication • Project & Task Management • Team Coordination & Follow-Up Management • Client Onboarding & Relationship Management • Lead Generation & Prospect List Building • Research & Data Collection • Data Entry, Reporting & Documentation • Excel & Google Sheets Management • Proposal, Contract & Invoice Preparation • Billing, Payment Tracking & Follow-Ups • SOP Creation & Process Documentation • Workflow Optimization & Process Improvement • KPI Tracking, Dashboard Setup & Reporting • Canva Presentations & Business Documents • AI-Powered Administrative Support & Automation I am experienced with tools such as 𝗚𝗼𝗛𝗶𝗴𝗵𝗟𝗲𝘃𝗲𝗹, 𝗛𝘂𝗯𝗦𝗽𝗼𝘁, 𝗖𝗹𝗶𝗰𝗸𝗨𝗽, 𝗠𝗼𝗻𝗱𝗮𝘆.𝗰𝗼𝗺, 𝗚𝗼𝗼𝗴𝗹𝗲 𝗪𝗼𝗿𝗸𝘀𝗽𝗮𝗰𝗲, 𝗦𝗹𝗮𝗰𝗸, 𝗧𝗿𝗲𝗹𝗹𝗼 𝗮𝗻𝗱 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗢𝗳𝗳𝗶𝗰𝗲. 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵: Hubspot, Zoho, ZohoCRM, Salesforce, Kit, Mailerlite, Klaviyo, GoHighLevel, Mailchimp, Brevo, ActiveCampaign, Apollo, Instantly, LinkedIn Sales Navigator, LinkedIn Recruiter, LinkedIn, MS365, Google Workspace, Zapier, Clay, Make, N8N, PhantomBuster, Sender, Beehiv, ZohoCampaigns, SendPulse, OmniSend, MailJet, Aweber, Zoom, Slack, Asana, Trello, Jira, Clickup, Monday, Figma, Canva, Adobe Creative Suite, Google Suite, Google Sheets, Google Docs, Google Search Console, Google Analytics, WordPress, Elementor, ChatGPT, Claude, OpenAI, Gemini, QuickBooks, Shopify, WooCommerce, Zoominfo, Calendly, Kajabi, Docebo If you are looking for a dependable Virtual Assistant who can support operations, administration, and day-to-day business management, I am ready to help your business run more efficiently.

Hi! I’m Vanessa Ramiandrasoa, a freelance Virtual Assistant and Customer Support Specialist with 10+ years of experience. I’ve worked with businesses worldwide, handling administrative tasks, customer service, content writing, and much more with efficiency and professionalism. 💻 Virtual Assistance – Email management, data entry, scheduling, research 🎧 Customer Support – Handling inquiries, refunds, CRM management, social media moderation ✍️ Content Writing – SEO articles, proofreading, transcription, blog posts My versatility is my biggest strength—I can adapt to various roles and juggle multiple tasks efficiently. Whether it’s organizing workflows, assisting clients, managing content, or problem-solving, I bring a flexible and proactive approach to every project. With my background in sales and client relations, I know how to engage customers and enhance brand trust. If you're looking for a reliable, adaptable, and detail-oriented freelancer, let’s chat! 🚀 Let’s make your business run smoother together! Best, Vanessa RAMIANDRASOA

HIPAA-certified Medical Virtual Assistant and Patient Care Coordinator specializing in home care scheduling, patient intake, caregiver coordination, insurance verification, and EMR documentation for home care agencies, mental health practices, telehealth providers, and private clinics. Whether it's covering a last-minute caregiver call-out, verifying insurance before an appointment, following up on incomplete patient intake, coordinating referrals, or keeping documentation current, I step in where practices need consistency the most so providers can stay focused on patient care. I've delivered reliable scheduling and workflow support for home care agencies and behavioral health practices, supporting patients from first contact through ongoing care while helping providers stay ahead of their administrative workload. ➤WHAT I HANDLE FOR YOUR PRACTICE ✔ Patient Intake, Referrals & Follow-ups - end-to-end intake from referral through onboarding, and complete documentation. ✔ Home Care Scheduling & Caregiver Coordination - real-time scheduling, call-out coverage, shift adjustments, visit confirmations, and continuity of care. ✔ Appointment Scheduling & Calendar Management - bookings, reschedules, reminders, provider calendars, and telehealth coordination that cut no-shows. ✔ EMR/EHR Documentation & Clinical Admin - patient charting, records management, and accurate, audit-ready documentation. ✔ Insurance Verification, Prior Authorization & Billing Support - eligibility and benefits checks, prior auths, CPT/ICD-10 support, and claims follow-up. ✔ Telehealth & Front Desk for Mental Health Practices - patient communication, phone and portal support, and virtual visit coordination. ✔ Medication Refills, Lab Orders & Records Management - refill requests, lab orders, results tracking, secure record-keeping. ✔ EVV, Compliance & Cross-Team Coordination - EVV monitoring, caregiver credentials, visit logs, coordination with clinicians and care managers. ➤TOOLS I WORK IN WellSky · AxisCare · NurseBuddy · Careficient · Tebra (Kareo) · TheraNest · Practice Better · Jane App · SimplePractice · Headway · DrChrono · RingCentral · Dialpad · OpenPhone · Zoom for Healthcare · Doxy.me · Slack · Google Workspace · Airtable · ClickUp · Asana · Monday,com · HubSpot · Freshdesk ➤WHY HEALTHCARE TEAMS HIRE ME ✔ Trusted to run day-to-day operations with minimal supervision ✔ 95%+ same-day response rate that keeps patients informed ✔ Helped home care agencies cut no-shows by 40% ✔ Accurate, audit-ready documentation across every account ✔ Strong working knowledge of EMR/EHR across healthcare, mental health, and home care ✔ HIPAA-compliant, structured, and easy to work with ➤WHO I'M THE RIGHT FIT FOR Home care and home health agencies, mental health and behavioral health practices, telehealth providers, OB/GYN and women's health clinics, and wellness practices that need a reliable Healthcare Virtual Assistant holding operations together. You get a Medical Virtual Assistant who already understands home care coordination, mental health administration, and healthcare operations, and integrates into your team without friction. Give me access and a clear brief, and you'll always know what's completed, what's pending, and what needs priority, without micromanagement. Click "Invite to Job" or send me a message, I reply the same day.

I am a native Spanish speaker from Argentina with over 5 years of experience providing remote administrative, operational, and customer support services to international companies. Throughout my career, I have worked with teams based in the Middle East and the United States, supporting operations, managing communications, coordinating appointments, handling documentation, and ensuring efficient workflows. I also have experience working with U.S. healthcare providers, assisting with patient coordination, appointment scheduling, insurance communications, medical administration, and customer service. Skills and Services: • Executive & Administrative Support • Virtual Assistance • Calendar & Email Management • Customer Service & Client Support • Medical Administrative Assistance • Appointment Scheduling • CRM Management & Data Entry • Documentation & Record Management • Project Follow-Up • Phone, Chat & Email Support Tools: • Microsoft Office (Excel, Word, PowerPoint) • Google Workspace • Canva • CRM Systems • Scheduling & Communication Platforms Languages: • Spanish (Native) • English (B2 – intermediate professional working) • Italian (C1 – Advanced) I am detail-oriented, reliable, proactive, and committed to delivering high-quality work while helping businesses stay organized, efficient and on growth. Soy hablante nativa de español (Argentina) y cuento con más de 5 años de experiencia brindando soporte administrativo, operativo y atención al cliente de forma remota para empresas internacionales. A lo largo de mi trayectoria he trabajado con equipos ubicados en Medio Oriente y Estados Unidos, gestionando comunicaciones, coordinando agendas y turnos, administrando documentación, manteniendo registros actualizados y garantizando el correcto funcionamiento de las operaciones diarias. Además, tengo experiencia trabajando con proveedores de salud en Estados Unidos, colaborando en la coordinación de pacientes, programación de citas, verificación y gestión de seguros médicos, tareas administrativas y atención al cliente. Mis habilidades incluyen: • Asistencia Ejecutiva y Administrativa • Asistencia Virtual • Gestión de Agenda y Correo Electrónico • Atención al Cliente y Soporte al Usuario • Soporte Administrativo Médico • Programación de Citas y Turnos • Gestión de CRM y Carga de Datos • Administración y Organización de Documentación • Seguimiento y Coordinación de Proyectos • Atención Telefónica, por Chat y Correo Electrónico Herramientas: • Microsoft Office (Excel, Word y PowerPoint) • Google Workspace • Canva • Sistemas CRM • Plataformas de Comunicación y Gestión de Turnos Idiomas: • Español (Nativo) • Inglés (B2 – Intermedio Alto) • Italiano (C1 – Avanzado) Me caracterizo por ser una persona organizada, responsable, proactiva y orientada al detalle. Disfruto trabajar de forma remota y ayudar a empresas y profesionales a optimizar sus procesos para que puedan enfocarse en el crecimiento de su negocio.

I’m an experienced Virtual Assistant with a strong background in administrative and operational support for veterinary and healthcare practices. I help busy professionals stay organized and focused by managing their inboxes, scheduling appointments, handling client communication, and optimizing backend operations. Here’s how I can support your business operations: ✅ Inbox & Calendar Management ✅ Appointment Scheduling & Client Coordination ✅ Data Entry & Database Management ✅ Email & Phone Support ✅ Document Organization & File Management ✅ Social Media Content Creation ✅ Invoice Review & Error Reconciliation I’m proactive, reliable, and highly organized — with a keen eye for detail and a results-driven approach. Whether you need help managing client communication, optimizing daily workflows, or maintaining your operations remotely, I’ll ensure everything runs seamlessly behind the scenes. 📩 Let’s make your workday smoother. Send me a message here on Upwork, and let’s discuss how I can help you stay organized and focused on what matters most.